Sony Ipela SNC-CH140, Ipela SNC-DH140, Ipela SNC-DH180 User Manual

4-174-237-11 (1)
Network Camera
User’s Guide
Software Version 1.0
Before operating the unit, please read this manual thoroughly and retain it for future reference.
SNC-CH140 SNC-DH140
© 2009 Sony Corporation
Table of Contents
Overview
Features .................................................................. 4
How to Use This User’s Guide .............................. 5
System Requirements ............................................ 5
Preparation
Assigning the IP Address to the Camera ............ 6
Assigning an IP address using SNC toolbox ..... 6
When using Windows XP Service Pack 2 or
later ................................................................... 8
When using Windows Vista ............................. 10
Accessing the Camera Using the Web
Browser ................................................................. 13
Basic Configuration by the Administrator ....... 15
Operating the Camera
Administrator and User ...................................... 16
Logging in to System ........................................... 17
Logging in as a user ......................................... 17
About Viewers .................................................. 17
Configuration of Main Viewer ........................... 18
Main menu ....................................................... 18
Control panel section ....................................... 18
Monitor image .................................................. 19
Plug-in free viewer ........................................... 19
Using the Trigger Button ................................... 21
Sending a monitor image via e-mail ................ 21
Sending a monitor image to an FTP server ...... 21
Recording a camera image as a still image ...... 21
Controlling Alarm out 1, 2 ............................... 21
Controlling the Day/Night function ................. 21
Playing an audio file stored in the camera ....... 21
Switching TCP/UDP Transmission Mode ......... 22
Using the System Utility ...................................... 23
SNC viewer ...................................................... 23
SNC Desktop viewer ........................................ 24
Administrating the Camera
Basic Operations of the Administrator
Menu .....................................................................26
How to setup the Administrator menu ..............26
Configuration of the Administrator menu ........27
Configuring the System — System Menu ..........28
System Tab ........................................................28
Date & time Tab ................................................28
Superimpose Tab ..............................................29
Installation Tab .................................................29
Initialize Tab .....................................................30
System log Tab .................................................31
Access log Tab ..................................................31
Setting the Camera Image and Audio
— Camera Menu ..................................................31
Common Tab ....................................................31
Focus tab — Adjusting the Focus
(SNC-CH140 only) .........................................32
Focus/Zoom tab — Adjusting the focus/zoom
(SNC-DH140 only) .........................................32
Picture Tab ........................................................32
Privacy masking tab ..........................................34
Day/Night Tab ..................................................35
Video codec Tab ...............................................36
Streaming Tab ...................................................37
Configuring the Network — Network Menu .....38
Network Tab .....................................................38
Wireless Tab — Setting of wireless connection
(SNC-CH140 only) .........................................39
QoS Tab ............................................................42
Dynamic IP address notification Tab
— Notifying the IP Address ...........................44
Setting the SSL function — SSL Menu ..............46
SSL tab .............................................................46
CA certificate tab — Adding the CA certificate
for client authentication ..................................48
How to install the CA certificate ......................49
To remove an installed CA certificate ..............50
Using the 802.1X Authentication Function
— 802.1X Menu ....................................................51
System configuration of 802.1X network ........51
Common Tab – Basic setting of 802.1X
authentication function ...................................51
Client certificate Tab .........................................52
CA certificate Tab .............................................53
Setting the 802.1X authentication function
– Example of Windows Server 2003 ..............54
Setting the User — User Menu ...........................57
Setting the Security — Security Menu ...............58
Table of Contents
Sending an Image via E-mail — e-Mail (SMTP)
Menu ..................................................................... 58
Common Tab — Setting the e-Mail (SMTP)
Function .......................................................... 58
Alarm sending Tab — Setting the
e-mail sending mode when detecting the
alarm ............................................................... 60
Periodical sending Tab — Setting the periodical
e-mail sending mode ......................................60
Sending Images to FTP Server
— FTP client Menu .............................................61
Common Tab — Setting the FTP client
function .......................................................... 61
Alarm sending Tab — Setting the FTP client
action when detecting the alarm ..................... 62
Periodical sending Tab — Setting the periodical
FTP client activity .......................................... 63
Recording Images in Memory
— Image memory Menu ..................................... 64
Common Tab — Setting the image memory
function .......................................................... 64
Alarm recording Tab — Setting the Image
memory function when detecting the
alarm ............................................................... 66
Periodical recording Tab — Setting the periodical
recording mode ............................................... 66
Folder structure of image memory ................... 67
Downloading Images from the Camera
— FTP server Menu ............................................ 68
Setting the Alarm Output
— Alarm output Menu ........................................ 68
Alarm out 1, 2 Tab ............................................ 68
Outputting Audio Linked to Alarm Detection
— Voice alert Menu ............................................. 69
Voice alert 1, 2, 3 Tab ....................................... 69
Setting the Operations from the Viewer
— Trigger Menu ..................................................70
Setting the Schedule — Schedule Menu ............ 72
Setting the Alarm Buffer
— Alarm buffer Menu ........................................ 72
Setting the Sensor input/Camera tampering detection/Motion detection
— Event detection Menu ..................................... 73
Sensor input tab — Set the sensor input .......... 73
Camera tampering detection tab
— Set the camera tampering detection .......... 73
Motion detection tab — Set the motion/VMF
detection ......................................................... 73
What are VMF functions .................................. 73
Setting items for motion detection ................... 74
VMF settings .................................................... 76
Configuring the Viewer
— Viewer Menu ...................................................79
Layout tab .........................................................79
HTML output tab ..............................................81
Others
Using the SNC toolbox .........................................82
Starting SNC toolbox ........................................82
How to use SNC toolbox ..................................82
Registering in My device ..................................84
Changing the Device list display method .........85
Setting SNC toolbox options ............................86
Using Privacy Masking
— Masking a Camera Image ..........................87
Using the Custom Homepage
— Setting the customized homepage .............88
Using the Firmware Upgrade ............................88
Using the Schedule Task ...................................89
Configuring the device setting ..........................91
Device restart and initialization ........................93
Using the SNC audio upload tool — Transmitting
Audio to Camera ..................................................93
Installing the SNC audio upload tool ................93
Connecting the Camera to the Computer ..........94
Using the SNC audio upload tool .....................94
Using the SNC video player — Playing a Video/
Audio File Recorded with the Camera ...............99
Installing the SNC video player ........................99
Using the SNC video player .............................99
Assigning the IP Address to the Camera Using
ARP Commands .................................................100
Using the SNMP .................................................101
1. Inquiry Commands .....................................101
2. Setting Commands ......................................101
Glossary ..............................................................102
Index ....................................................................105
Table of Contents

Overview

Overview

Features

NOTICE TO USERS
© 2009 Sony Corporation. All rights reserved. This manual or the software described herein, in whole or in part, may not be reproduced, translated or reduced to any machine readable form without prior written approval from Sony Corporation.
• High-quality HD (720P) live images from camera can be monitored at a maximum frame rate of 30 fps.
• Live images can be streamed in high-quality with maximum SXGA (1280 × 1024) image size.
• Exmor CMOS sensor enables high-quality images for streaming.
• View-DR and Visibility Enhancer enable clearer images for streaming in the high contrast environment.
• XDNR enables clearer images for streaming in the low lightness environment.
• Three video compression modes (video codecs) JPEG/MPEG4/H.264 are supported.
• Single codec mode and dual codec mode are available.
• Easy Focus enables easier focus adjustment when it is installed. (SNC-CH140, DH140)
• Easy Zoom function enables remote adjustment of view angle after installation. (SNC-DH140)
• Inserting the optional wireless card SNCA-CFW5* enables wireless transmission of camera images. (SNC-CH140)
• An optional CF memory card allows you to save images. (SNC-CH140)
• Intelligent motion detection and camera tampering detection alarm functions are provided.
• Up to 10 users can view images from one camera at the same time.
• Date/time can be superimposed on the image.
• PoE (Power over Ethernet) compliant.
* SNCA-CFW5 is not available in some countries and
areas. For details, contact your authorized Sony dealer.
SONY CORPORATION PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL, THE SOFTWARE OR SUCH OTHER INFORMATION. IN NO EVENT SHALL SONY CORPORATION BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, WHETHER BASED ON TORT, CONTRACT, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL, THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF.
Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein may also be governed by the terms of a separate user license agreement.
• “IPELA” and are trademarks of Sony Corporation.
is trademark of Sony Corporation.
• “Exmor” and are trademarks of Sony Corporation.
• Microsoft, Windows, Internet Explorer and Microsoft DirectX are registered trademarks of Microsoft Corporation in the United States and/or other countries.
• Java is a trademark of Sun Microsystems, Inc. in the United States and other countries.
• Intel and Pentium are registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
• Adobe, Adobe Reader and Adobe Flash are trademarks of Adobe Systems Incorporated in the United States and/or other countries.
• CompactFlash and CF are trademarks of SanDisk Corporation, registered in the United States and other countries.
All other company and product names are trademarks or registered trademarks of the respective companies or their respective makers.
Features
How to Use This User’s

System Requirements

Guide
This User’s Guide explains how to operate the Network Camera from a computer. The User’s Guide is designed to be read on the computer display. This section gives tips on making the most of the User’s Guide-read it before you operate the camera.
Jumping to a related page
When you read the User’s Guide on the computer display, you can click on a sentence to jump to a related page.
Software display examples
Note that the displays shown in the User’s Guide are explanatory examples. Some displays may be different from the ones that appear in actual use. The illustrations of the camera and menu display in the User’s Guide show the SNC-CH140 or SNC-DH140 as an example.
Printing the User’s Guide
Depending on your system, certain displays or illustrations in the User’s Guide, when printed out, may differ from those that appear on your screen.
The following computer environment is necessary for the computer to display images and the controls of the camera. (December 2009)
CPU
Intel Core 2 Duo, 2 GHz or higher.
Memory
1 GB or more.
OS
Microsoft Windows XP, Windows Vista (32-bit version only) Microsoft DirectX 9.0c or higher
Web Browser
Microsoft Internet Explorer Ver 6.0 or 7.0
Display
1600 × 1200 pixels or higher.
Overview
Installation Manual (printed matter)
The supplied Installation Manual describes the names and functions of parts and controls of the Network Camera, connection examples, and how to set up the camera. Be sure to read the Installation Manual before hand.

How to Use This User’s Guide

Preparation

Assigning an IP address using SNC toolbox

Preparation
The Preparation section explains what the administrator has to prepare for monitoring images after installation and connection of the camera.

Assigning the IP Address to the Camera

To connect the camera to a network, you need to assign a new IP address to the camera when you install it for the first time. You can assign an IP address in two ways:
• Using SNC toolbox stored in the supplied CD-ROM (see this page)
• Using the ARP (Address Resolution Protocol) commands (see page 100)
This section explains how to assign an IP address to the camera using the SNC toolbox and how to configure the network.
Before starting, connect the camera, referring to “Connecting the Camera to a Local Network” in the supplied Installation Manual. Consult the administrator of the network about the assigned IP address.
Notes
• SNC toolbox may not operate correctly if you use a personal firewall or antivirus software in your computer. In that case, disable the software or assign an IP address to the camera using another method. For example, see “Assigning the IP Address to the Camera Using ARP Commands” on page 100.
• If you are using Windows XP Service Pack 2 or later, or Windows Vista, disable the Windows Firewall function. Otherwise SNC toolbox will not operate correctly. For the setting, see “Configuring Windows Firewall” in “When using Windows XP Service Pack 2 or later” on page 9 or “Configuring Windows Firewall” in “When using Windows Vista” on page 11.
1
Insert the CD-ROM in your CD-ROM drive. A cover page appears automatically in your Web browser. If it does not appear automatically in the Web browser, double-click the index.htm file on the CD-ROM.
When you are using Windows Vista, the “Auto play” pop-up may appear. For details, see “Installing software” in “When using Windows Vista” on page 10.
2
Click the Setup icon of SNC toolbox. The File Download dialog opens.
When you are using Windows XP Service Pack 2 or later, or Windows Vista, a message regarding the active contents may appear. For details, see “Installing software” in “When using Windows XP Service Pack 2 or later” on page 8 or “Installing software” in “When using Windows Vista” on page 10.
3
Click File Open.
Note
If you click “Save” on the “File Download” dialog, you will not be able to perform set up correctly. Delete the downloaded file, and click the Setup icon again.
4
Install SNC toolbox on your computer using the wizard. If the Software License Agreement is displayed, read it carefully and click Accept to continue with the installation.
5
Start SNC toolbox.
When you are using Windows Vista, the message “User Account Control – An unidentified program wants access to your computer” may appear. In this case, click Allow.
6
Click Search. SNC toolbox detects the network cameras connected to the local network and lists them.
Assigning the IP Address to the Camera
9
Set the IP address.
To obtain the IP address automatically from a DHCP server:
Select Obtain an IP address automatically. The IP address, Subnet mask and Default gateway are assigned automatically.
Note
Tip
The factory setting of the camera network is DHCP mode for both LAN and Wireless LAN.
7
Select a camera you want to assign an IP address from the list and click Network. The account settings screen is displayed.
When you select Obtain an IP address automatically, make sure that the DHCP server is operating on the network.
To specify the IP address manually:
Select Use the following IP address, and type the IP address, Subnet mask and Default gateway in the relevant boxes.
10
Set the DNS server address.
To obtain the DNS server addresses automatically: Select Obtain DNS server address automatically.
To specify the DNS server addresses manually:
Select Use the following DNS server address, and type the Primary DNS server address and Secondary DNS server address in the relevant boxes.
11
Set the HTTP port No. Normally, select 80 for the HTTP port No. To use another port number, type a port number between 1024 and 65535 in the text box.
Preparation
8
Register the name and password of the administrator and click OK. The factory settings for both items are “admin”. The Network Setting screen is displayed.
Note
When using a port number other than 80, check with the network administrator first.
12
Confirm that all items are correctly set, then click OK. If “Setting OK” is displayed, the IP address is correctly assigned.
13
When setting is finished, to access the camera directly, double-click the camera name in the list.
Assigning the IP Address to the Camera
Preparation
The viewer screen of the network camera is displayed on the Web browser.
Display sample
Note
If the IP address is not set correctly, the viewer does not appear after step 13. In that case, try to set the IP address again.
When using Windows XP Service
If the message “File Download – Security Warning” appears, click Run.
Program name
Note
If you select Save in the “File Download – Security Warning” dialog, you will not be able to perform the installation correctly. Delete the downloaded file, and click the Setup icon again.
If the message “Internet Explorer – Security Warning” appears, click Run.
Pack 2 or later
Installing software
A warning message regarding the active contents may appear when you install software such as SNC toolbox from CD-ROM. In this case, operate as follows:
Example: In case of SNC toolbox
If message “Internet Explorer” appears, click Ye s .
Program name
The software installation starts.
Installing ActiveX Control
During installation of ActiveX Control, the “Information Bar” or “Security Warning” may appear. In this case, operate as follows:
If the message “Information Bar” appears, click OK.
Assigning the IP Address to the Camera
If the information bar appears, click on the bar and select Install ActiveX Control….
If “ Internet Explorer – Security Warning” appears, click Install.
Program name
The installation of ActiveX Control starts. When installation is completed, the main viewer or the Motion detection menu appears.
Configuring Windows Firewall
SNC toolbox or SNC audio upload tool may not operate correctly depending on the configuration of Windows Firewall. (No cameras are shown in the list even if they are detected.) In this case, confirm the Windows Firewall configuration as follows:
3
Select Off in the Windows Firewall dialog.
The camera will be displayed in the list. If you want to keep Windows Firewall On, continue with the following steps.
4
Select the Exceptions tab.
Preparation
Example: In case of SNC toolbox
1
Select Control Panel from the Start menu of Windows.
2
Select Security Center of the working field.
5
Click Add Program….
Assigning the IP Address to the Camera
Preparation
6
In the Add Program dialog, select SNC toolbox and click OK.
SNC toolbox is added to the Programs and Services list.
7
Click OK.
If the pop-up “AutoPlay” appears when a CD-ROM is inserted into the CD-ROM drive, click Install or run program.
Program name
Note
If you click Open folder to view files, the Web browser will not open automatically. In this case, double-click the “index.htm” file in the CD-ROM.
When the above procedure is completed, the camera connected in the local network are displayed in SNC toolbox.

When using Windows Vista

Installing software
A warning message regarding the active contents may appear when you install software such as SNC toolbox from the CD-ROM. In this case, operate as follows:
Example: In case of SNC toolbox
If the message “Internet Explorer” appears, click Ye s .
If the message “File Download – Security Warning” appears, click Run.
Program name
10
Assigning the IP Address to the Camera
Note
If you select Save in the “File Download – Security Warning” dialog, you will not be able to perform installation correctly. Delete the downloaded file, and click the Setup icon again.
If the message “Internet Explorer – Security Warning” appears, click Run.
Program name
If the message “User Account Control – An unidentified program wants access to your computer” appears, click Allow.
The software installation starts.
If the message “User Account Control – Windows needs your permission to continue” appears, click Continue.
If “Internet Explorer – Security Warning” appears, click Install.
Program name
Preparation
The installation of ActiveX Control starts. When installation is completed, the main viewer or the Motion detection menu appears.
Configuring Windows Firewall
SNC toolbox or SNC audio upload tool may not operate correctly depending on the configuration of Windows Firewall. (No cameras are shown in the list even if they are detected.) In this case, confirm the Windows Firewall configuration as follows:
Starting the software
When you start software such as SNC toolbox, the message “User Account Control – An unidentified program wants access to your computer” may appear. In this case, click Allow.
Installing ActiveX Control
During installation of ActiveX Control, the information bar or “Security Warning” may appear. In this case, operate as follows:
If the message “Information Bar” appears, click Close.
Example: In the case of SNC toolbox
1
Select Control Panel from the Start menu of Windows.
2
Click Windows Firewall.
3
Select Turn Windows Firewall on or off. “User Account Control – Windows needs your permission to continue” may appear. In this case, click Continue.
If the information bar appears, click on the bar and select Install ActiveX Control….
Assigning the IP Address to the Camera
11
Preparation
4
Select Off in the General tab.
8
Click OK.
The cameras will be displayed in the list. If you want to keep Windows Firewall On, continue with the following steps.
5
Select the Exceptions tab.
6
Click Add Program….
7
If the Add Program dialog appears, select SNC toolbox and click OK.
When the above procedure is completed, the cameras connected in the local network are displayed in SNC toolbox.
SNC toolbox is added to the Program or port list.
12
Assigning the IP Address to the Camera

Accessing the Camera Using the Web Browser

After the IP address has been assigned to the camera, check that you can actually access the camera using the Web browser installed on your computer. Use Internet Explorer as a Web browser.
When Internet Explorer 7 is used
When you enter the camera IP address, “Certificate Error” may appear according to the status of the certificate set on the camera. In this case, click Continue to this website (not recommended). to continue. The welcome page appears (in SSL communication).
1
Start the Web browser on the computer and type the IP address of the camera in the URL address bar.
The viewer window is displayed.
Display sample
Using the SSL function
Note
The model on sale in China does not support the SSL function.
Preparation
When “Allow HTTP connection for some clients” (page 46) is checked
To use HTTP and SSL connections separately to access, enter the following in the address box of the browser.
For HTTP connection
For SSL connection
When the viewer of the camera is displayed for the first time
“Security Warning” is displayed. When you click Ye s , ActiveX control is installed and the viewer is displayed.
When Internet Explorer 6 is used
“Security Alert” dialog may appear according to the status of the certificate. In this case, click Ye s to continue. The viewer window is displayed (in SSL communication).
Accessing the Camera Using the Web Browser
13
Preparation
Notes
• If Automatic configuration is enabled in the Local Area Network (LAN) settings of Internet Explorer, the image may not be displayed. In that case, disable Automatic configuration and set the Proxy server manually. For the setting of the Proxy server, consult your network administrator.
• When you install ActiveX Control, you should be logged in to the computer as Administrator.
• If you are using Windows XP Service Pack 2 or later, or Windows Vista, the information bar or “Security Warning” may appear. For details, see “Installing ActiveX Control” in “When using Windows XP Service Pack 2 or later” on page 8 or “Installing ActiveX Control” in “When using Windows Vista” on page 11.
Tip
The software is optimized for Internet Explorer using medium font.
To display the viewer correctly
To operate the viewer correctly, set the security level of Internet Explorer to Medium or lower, as follows:
1
Select Too ls from the menu bar for Internet Explorer, then select Internet Options and click the Security tab.
2
Click the Internet icon (when using the camera via the Internet), or Local intranet icon (when using the camera via a local network).
3
Set the slider to Medium or lower. (If the slider is not displayed, click Default Level.)
When using antivirus software, etc., on the computer
• When you use antivirus software, security software, personal firewall or pop-up blocker on your computer, the camera performance may be reduced, for example, the frame rate for displaying the image may be lower.
• The Web page displayed when you log in to the camera uses JavaScript. The display of the Web page may be affected if you use antivirus software or other software described above on your computer.
14
Accessing the Camera Using the Web Browser

Basic Configuration by the Administrator

You can monitor the camera image by logging in with the initial conditions set for this network camera. You can also set various functions according to the installing position, network conditions or purpose of the camera. We recommend you configure the following items before monitoring images from the camera.
Setting contents Setting menu
Set the format of the image sent from the camera. Video codec Tab (page 36)
Select the White Balance mode according to the installation position. White balance (page 34)
Preparation
Select the brightness of the image sent from the camera. Exposure (page 33)
Select the quality of the image sent from the camera. Video codec Tab (page 36)
Select the view size of the image. View size (page 18)
Select whether the audio from the external microphone is sent or not. Microphone (page 31)
Synchronize the date and time of the camera with those of the computer. Date & time Tab (page 28)
Make the setting for sending the monitor image attached to an e-mail. e-Mail (SMTP) Menu (page 58)
Set the user access right for the camera. User Menu (page 57)
Brightness (page 34)
Basic Configuration by the Administrator
15

Operating the Camera

Administrator and User

This network camera identifies those who log in as the
This section explains how to monitor the image from the camera using your Web browser (Internet Explorer).
Administrator or User. The Administrator can use all the functions of this network camera, including camera settings. The User
The functions of the camera should be set by the Administrator. For the setting of the camera, see “Administrating the Camera” on page 26.
can use the functions for monitoring the image and audio from the camera, and control the camera. The Viewer mode setting is used to restrict the user’s access rights. There are three types of users.
Each type of user can use the corresponding functions below.
Operating the Camera
Function Administrator
Monitor a live image z zzz
View the date and time z zzz
Control the frame rate (JPEG mode only) zz––
Control the image view size zzz
Save a still image and movie in the computer zzz
Send an image file to the FTP server zz––
Send an image attached to an e-mail zz––
Record an image in the memory zz––
Control the alarm output of the I/O port on the camera zz––
Switch the Day/Night function mode zz––
Play an audio file (Voice alert) zz––
Switch the TCP/UDP transmission mode (Available in MPEG4/ H.264 mode only)
Receive audio z zzz
Select the codec mode zzz
Control the setting menu z –––
zz––
Full Light View
User
z Usable function
– Not usable function
The access rights of the administrator and the user can be set in “Setting the User — User Menu” of the Administrator menu on page 57.
16
Administrator and User

Logging in to System

Logging in as a user

1
Start the Web browser on your computer and type the IP address of the camera you want to monitor.
Plug-in free viewer
This viewer allows the user to select from three image display methods: JPEG, JPEG/FLASH or ActiveX viewer. JPEG method: JPEG images will be displayed in sequence. JPEG/FLASH method: JPEG images will be displayed in sequence. Adobe Flash is required to display the image. ActiveX viewer method: The image can be viewed when the image display is set to JPEG, MPEG4 or H.264.
The viewer is displayed.
Display sample:
Three types of viewer are available: ActiveX viewer, Plug-in free viewer and custom homepage. By default, ActiveX viewer is displayed. To switch the viewer, make changes to the Viewer menu (page 79).
Note
If the main viewer does not start correctly, the security level of the Internet Explorer may be set to higher than Medium. See “To display the viewer correctly” on page 14 and check the security level.
Notes
• If Automatic configuration is enabled in the Local
Area Network (LAN) Settings of Internet Explorer, the camera image may not be displayed. In that case, disable Automatic configuration and set the Proxy server manually. For the setting of the Proxy server, consult your network administrator.
• When you install ActiveX Control, you should be logged in to the computer as the Administrator.
Tip
Every page of this software is optimized for Internet Explorer in Medium font.
Operating the Camera

About Viewers

You can use the following viewers.
ActiveX viewer
This viewer can monitor the camera image in any of the JPEG, MPEG4 and H.264 video codecs. You must install this viewer when you access the main viewer for the first time.
When you display the main viewer of the camera for the first time
When you access the network camera using ActiveX viewer for the first time, the Security Warning appears. Click Ye s and install ActiveX Control. You can use all the functions of the viewer with ActiveX Control.
Logging in to System
17
Configuration of Main

Control panel section

Viewer
This section explains the functions of the parts and controls of the main viewer. For a detailed explanation on each part or control, see the specified pages.
Main viewer using ActiveX viewer

Main menu

Operating the Camera
Control panel section
Main menu
Monitor image section
Information panel
Check the date and time here.
View panel
You can change the screen mode, size of the image, image codec mode and frame rate. Also, still images and movies can be saved (movie saving can also be stopped) from here. Microphone and audio output levels can be adjusted.
ActiveX
Displays the ActiveX viewer.
Plug-in free
Displays the Plug-in free viewer.
Tool
You can download system utility from here. (page 23) This operation is only available when you are logged in as administrator.
Setup
Click to display the Administrator menu. (page 26) You can operate this function only when logging in as the administrator.
Screen Mode
Select Window or Full Screen.
View size
Selects the view size to be displayed. Click View size list box to select the view size. Select x1 to display images set in Image size of the Camera menu. (page 36) Select Full to display images according to the view size. Select Fit to display images according to the view size, with fixed aspect ratio.
Image Codec
Select an image codec mode.
Frame rate
(Displayed only when the camera image is in JPEG.) Selects the frame rate to transmit images.
(Capture)
Click to capture a still image shot by the camera and to store it in the computer. Click to open the folder to be saved.
18

Configuration of Main Viewer

(Run)/ (Stop Save Video)
Runs and stops Save Video. Click to open the folder to be saved.
Volume
Use the slide bar to adjust the volume for sound output level.
When you click , the icon changes to and the output from the speaker stops. To output sound from the speaker, click again.
Microphone volume
This is displayed when Microphone (page 31) in the Common tab of the Camera menu is set to On, and a user with audio enabled in the User Menu accesses the device.
Use the slide bar to adjust the microphone volume.
When you click , the icon changes to and the microphone input stops. To input the microphone, click
again.
Others panel
(Displayed only when the camera image is in MPEG4 or H.264.)
You can switch between TCP and UDP (Unicast/ Multicast).
Each click switches the transmission mode of the video/ audio data between TCP mode, UDP (Unicast) mode, and UDP (Multicast) mode (page 22).
Operating the Camera

Monitor image

Trigger panel
The above is displayed only when Viewer mode (page 57) is set to Full, and one or more triggers are enabled in the Trigger menu (page 70).
The configured functions are displayed as buttons on this panel.
Click the function button you want to use on the Trigger panel. The selected function is activated. The selectable functions are as follows:
• send still image files attached to an e-mail (page 21)
• send still image files to an FTP server (page 21)
• Record still image files (page 21)
• control the alarm output (page 21)
• switch the Day/Night function on/off (page 21)
• play the audio file stored in the camera (page 21)
The image shot by the camera is shown here.

Plug-in free viewer

Main viewer using Plug-in free viewer
Display sample:
Camera list
Control bar
Monitor screen
Configuration of Main Viewer
19
Monitor screen
(Pan/tilt/zoom functions are not available for this model.) The image shot by the camera is shown here. There are two modes for on-screen pan/tilt/zoom operation using a mouse: Area zoom mode and Vector dragging mode. A control bar is displayed on the screen. In the Area zoom mode, clicking will pan or tilt the camera towards the center of the image. The Area zoom will move the camera in the direction that displays the area selected by the operator and zooms in at the same time. The operator can choose a part of the image to view and zoom in by surrounding the area with a frame by dragging the mouse. In the Vector dragging mode, the camera pans or tilts in
Operating the Camera
the dragged direction. How long you drag the mouse determines the speed. Releasing the button on the mouse after dragging stops the panning or tilting of the camera. You can also use the tool bar to pan or tilt. The zoom operation using the mouse wheel is available in all modes.
Save still image button
Captures still images taken by the camera and saves them to the computer.
Audio output volume slider
Use the slider to adjust the volume. Clicking the button will stop sound output. (Displayed only when ActiveX is set for Streaming method in Setting, and Microphone in the Camera Menu (page 31) is set to On.)
Control waiting time and control time for exclusive
control
Exclusive control button (Not available with this
product.)
Camera list
The camera list is displayed when Camera list is set to On in the viewer menu, and at least one camera is
registered.
Control bar
The following operation buttons are available.
Setting
You can set the streaming method, image size, frame rate, PTZ operation mode (Not available with this product), and trigger selection.
Streaming start button
Starts streaming. (Appears while stops streaming.)
Streaming stop button
Stops streaming. (Appears while streaming.)
Trigger run button
Runs the selected trigger.
Preset (Not available with this product.)
Select a preset position to move the camera to the registered preset position. (Displayed only when a camera preset position is registered.)
20
Configuration of Main Viewer

Using the Trigger Button

You can execute various functions by clicking their respective buttons on the Trigger panel.

Sending a monitor image via e-mail

You can send a captured still image by attaching it to an e-mail. To use this function, you need to make e-Mail (SMTP) active and set the address in the Trigger menu of the Administrator menu properly (page 70).
1
Click e-Mail (SMTP) on the Trigger panel. The still image of the moment you click is captured, and your e-mail with the image file attached is sent to the specified mail address.

Controlling Alarm out 1, 2

You can control Alarm out 1, 2. To use this function, you need to make Alarm out 1 or Alarm out 2 active in the Trigger menu of the Administrator menu (page 71).
1
Click Alarm out 1 or Alarm out 2 on the Trigger panel. The alarm output is switched by clicking. The alarm output mode can be selected from To gg le or Timer of Alarm out 1, 2 in the Trigger menu (page 71).
Tip
For the connection of peripheral devices to the alarm output of the I/O port, see the supplied Installation Manual.
Operating the Camera

Sending a monitor image to an FTP server

You can send a captured still image to the FTP server. To use this function, you need to make FTP active and set the address in the Trigger menu of the Administrator menu properly (page 71).
1
Click FTP client on the Trigger panel. The still image of the moment you click is captured, and the image file is sent to the FTP server.

Recording a camera image as a still image

You can capture a camera image as a still picture and record it. SNC-CH140 can record images in its built-in memory or CF memory card (not supplied). SNC-DH140 can only record images in its built-in memory. To use this function, you need to make Image memory active and set the details in the Trigger menu of the Administrator menu (page 71).
1
Click Image memory on the Trigger panel. The still image of the moment you click is captured, and the image file is recorded.

Controlling the Day/Night function

You can set the Day/Night function to On (night mode) and Off (day mode). To use this function, you need to make Day/Night active in the Trigger menu of the Administrator menu (page 71).
1
Click Day/Night on the Trigger panel. Each click switches the Day/Night function alternately between On (night mode) and Off (day mode).
Note
If Day/Night in the Trigger-Day/Night menu (page 71) is set to Auto, you cannot control the Day/Night function by clicking Day/Night.

Playing an audio file stored in the camera

You can play an audio file previously stored in the camera using the SNC audio upload tool. To use this function, you need to make Voice alert1, Voice alert2 and Voice alert3 active in the Trigger menu of the Administrator menu (page 71).
1
Click Voice alert1, Voice alert2 or Vo i ce al e rt 3 on the Trigger panel. Playback of the selected audio file starts and the playback sound is output from the speaker connected to the camera.
Using the Trigger Button
21
UDP (Multicast): This protocol is selectable when

Switching TCP/UDP Transmission Mode

You can select TCP or UDP as the communication port for video/audio data. This function can be used when Mode (video codec mode) is set to MPEG4 or H.264 and the ActiveX viewer is used.
Notes
• The function may not operate correctly if you use personal firewall software or antivirus software on
Operating the Camera
your computer. In that case, disable the software or select the TCP mode.
• If you are using Windows XP Service Pack 2 or later, or Windows Vista, disable “Windows Firewall.” For details, see “Configuring Windows Firewall” in “When using Windows XP Service Pack 2 or later” on page 9, or “Configuring Windows Firewall” in “When using Windows Vista” on page 11.
1
Select TCP, UDP (Unicast) or UDP (Multicast) from the Connection drop-down list in the Others panel.
Multicast streaming (page 38) is On. When UDP (Multicast) is selected as the transmission port,
RTP (Real-time Transport Protocol) and UDP multicast techniques are adopted for video/audio transmission. By selecting it, the network transmission load of the camera can be reduced. If a router that does not correspond to a multicast or firewall is installed between the camera and the computer, video/audio may not play back properly. In this case, select TCP or UDP (Unicast).
TCP: This is normally selected. When TCP is selected as the communication port, HTTP communication is adopted for video/audio communications. HTTP is the protocol used for reading the usual Web page. In an environment capable of reading Web pages, you can watch or listen to video/audio by selecting the TCP port.
UDP (Unicast): When UDP (Unicast) is selected as the communication port, RTP (Real-time Transport Protocol) is adopted for video/audio communications. Since RTP is the protocol for running video/audio data, the video/audio playback is smoother than when TCP (HTTP) is selected. If a firewall is installed between the camera and the computer, or depending on the network environment, video/audio may not play back properly when UDP (Unicast) is selected. In this case, select TCP.
22
Switching TCP/UDP Transmission Mode

Using the System Utility

You can download system utility from the tools tab on the main menu.
To use the utility, click Download to begin download.
Connection tab
Operating the Camera
You can set the connection method. Select the start-up connection from: TCP, UDP Unicast, and UDP Multicast. If TCP connection is selected, you can configure proxy settings by selecting Use proxy.

SNC viewer

SNC viewer is an application which allows you to set the initial state of the viewer.
Installing the SNC viewer
1
Execute the downloaded SNCViewer.msi file.
2
Install the SNC viewer following the instructions on the wizard. When the license agreement policies are displayed, agree after reading them carefully and install the SNC viewer.
Using the SNC viewer
Click SNC viewer in the control panel.
View tab
Screen mode
You can select Window or Full.
View size
You can select the view size.
JPEG framerate
You can set the frame rate for JPEG.
Image action
Select from the image operation modes Area zoom, Vector dragging and Off.
Using the System Utility
23
Tip
This device is not equipped with operational functions for images.
Joystick tab
Audio tab
Operating the Camera
You can assign the joystick buttons here.
Tip
This device is not equipped with Joystick functions.
Volume
Mute: Select this option for muting the sound at
start-up. Use the slide bar to set the volume for start-up sound output.
Mic
Mute: Select this option for muting the microphone
sound at start-up. Use the slide bar to set the volume for start-up microphone input.
Save tab

SNC Desktop viewer

This is a gadget that displays the camera image in the side bar of Windows Vista.
Installing the SNC desktop viewer
1
Click Download. When the license agreement policies are displayed on the SNC desktop viewer download screen, agree after reading them carefully and download the SNC desktop viewer.
2
Execute the downloaded SncDesktopViewer.gadjet file.
Specify a folder to save the still images and movies to.
24
Using the System Utility
Using the SNC desktop viewer
When the SNC desktop viewer is successfully installed, it will appear on the side bar of Windows Vista.
How to control PTZ
Select the PTZ operation mode for the Gadget screen from the options Area zoom, PTZ control bar, and Vector dragging.
Operating the Camera
Click (Exit) to exit Gadget. When you click (Set), you will see the following setting screen.
Camera address
Set the IP address for the camera to display on the Gadget.
Frame rate
Select the frame rate for the image to display on the Gadget.
Image size
Select the image size for the image to display on the Gadget.
Tip
This device is not equipped with operational functions for PTZ.
Using the System Utility
25

Administrating the Camera

3
Click the menu name (example: System) on the left side of the Administrator menu. The clicked menu appears.
This section explains how to set the functions of the camera by the Administrator. For details about monitoring the camera image, see “Operating the Camera” on page 16.
This section explains the basic operations and each option of the Administrator menu.
Note on the display of menu options
The setting menus of this unit will clearly display only the setting options that you can currently select. Grayed out options cannot be selected.
Basic Operations of the
Administrating the Camera
Example: “System” menu
4
Select the required tab above the menu, and set each setting option in the tab.
Example: “Date & time” tab of “System” menu
See pages 28 to 81 for details of the menu tabs and setting options.
5
After setting, click OK. The settings you have made become active.
Administrator Menu
Click Cancel to nullify the set values and return to
You can use the Administrator menu to set all functions to suit the user’s needs. Click Setting in the viewer to display the Administrator menu.
How to set up the Administrator
the previous settings.
Buttons common to every menu
The following buttons are displayed on all the menus. The functions of the buttons are the same on every menu.
menu
1
Log in to the homepage to display the viewer. For details, see “Logging in as a user” on page 17.
2
Click Setting on the main menu. The authentication dialog appears. Enter the user name and password for Administrator. The user name “admin” and password “admin” are set at the factory for the Administrator.
The Administrator menu appears.
Click this button to confirm the settings.
Click this button to nullify the set values and return to the previous settings.
General notes on menus
• One-byte katakana character is not valid for any text field, such as User name.
• After changing a setting on a menu, wait at least 10 seconds before turning off the power of the camera. If the power is turned off immediately, the new setting may not be stored correctly.
• If the camera settings are changed while watching the main viewer, some settings cannot be restored. To reflect the change on the opening main viewer, click Refresh on the Web browser.
26

Basic Operations of the Administrator Menu

Configuration of the Administrator menu

System
Displays the System menu. For details, see “Configuring the System — System Menu” (page 28).
FTP client
Displays the FTP client menu for sending an image/ audio file, etc., to an FTP server. (“Sending Images to FTP Server — FTP client Menu” on page 61)
Image memory
Displays the Image memory menu for recording an image/audio file, etc. (“Recording Images in Memory — Image memory Menu” on page 64)
FTP server
Displays the FTP server menu for setting the FTP server function of the camera. (“Downloading Images from the Camera — FTP server Menu” on page 68)
Alarm output
Displays the Alarm output menu for setting the alarm output terminal of the camera. (“Setting the Alarm Output — Alarm output Menu” on page 68)
Camera
Displays the Camera menu for setting the camera image and audio. For details, see “Setting the Camera Image and Audio — Camera Menu” (page 31).
Network
Displays the Network menu for setting the network connection. For details, see “Configuring the Network — Network Menu” (page 38).
SSL
Displays the SSL menu for performing SSL communication between the client device and camera. (“Setting the SSL function — SSL Menu” on page 46)
802.1X
Displays the 802.1X menu for connecting the camera to a network configured in compliance with the 802.1X standard for port authentication. (“Using the 802.1X Authentication Function — 802.1X Menu” on page 51)
User
Displays the User menu for setting the log in user name and password. (“Setting the User — User Menu” on page 57)
Voice alert
Displays the Voice alert menu for playing an audio file stored in the camera in synchronization with alarm detection by the sensor input or the motion detection function. (“Outputting Audio Linked to Alarm Detection — Voice alert Menu” on page 69)
Trigg er
Displays the Trigger menu for designating the operation to execute when you run a trigger. (“Setting the Operations from the Viewer — Trigger Menu” on page
70)
Schedule
Displays the Schedule menu for the Day/Night function, e-Mail (SMTP) function, FTP client function, Image memory function and Alarm output function, Voice alert function, etc. (“Setting the Schedule — Schedule Menu” on page 72)
Alarm buffer
Displays the Alarm buffer menu for the buffer for storing the image and audio related to alarm detection. (“Setting the Alarm Buffer — Alarm buffer Menu” on page 72)
Administrating the Camera
Security
Displays the Security menu for specifying a computer that is allowed to connect to the camera. (“Setting the Security — Security Menu” on page 58)
e-Mail (SMTP)
Displays the e-Mail (SMTP) menu for sending an e­mail. (“Sending an Image via E-mail — e-Mail (SMTP) Menu” on page 58)
Event Detection
Displays the setting menu for all built-in detection functions. (“Setting the Sensor input/Camera tampering detection/Motion detection — Event detection Menu” on page 73)
Viewer
Displays the Viewer menu from which you can select the viewer to use and configure advanced settings. (“Configuring the Viewer — Viewer Menu” on page 79)
Basic Operations of the Administrator Menu
27
Date & time format
Configuring the System
— System Menu
When you click in the Administrator menu, the System menu appears. Use this menu to perform the principal settings of the software. The System menu has seven tabs: System, Date & time,
Superimpose, Installation, Initialize, System log and Access log.

System Tab

Title bar name
Type a name of up to 48 characters to be displayed on the title bar. The characters typed here are displayed on the title bar of the Web browser.
Administrating the Camera
Serial number
The serial number of the camera is displayed.
Software version
The software version of this camera is displayed.
System
Select the format of date and time to be displayed in the main viewer from the drop-down list. You can select the format between yyyy-mm-dd
hh:mm:ss (year-month-day hour:minutes:seconds), mm-dd-yyyy hh:mm:ss (month-day-year
hour:minutes:seconds), and dd-mm-yyyy hh:mm:ss (day-month-year hour:minutes:seconds).
Adjust
Select how to set the day and time.
Keep current setting: Select if you do not need to set
the date and time.
Synchronize with PC: Select if you want to
synchronize the camera’s date and time with the computer.
Manual setting: Select if you want to set the camera’s
date and time manually. Select the year, month, date, hour, minutes and seconds from each drop-down list.
Synchronize with NTP: Select if you want to
synchronize the camera’s date and time with those of the time server called NTP server (Network Time Protocol). Set the NTP server when Synchronize with NTP is selected.
OK/Cancel
See “Buttons common to every menu” on page 26.

Date & time Tab

Current date & time
Displays the date and time set on the camera.
Note
After you have purchased the camera, be sure to check the date and time of the camera and set as necessary.
PC clock
Displays the date and time set on your computer.
Use the following NTP server address: Synchronize
with the selected NTP server address. NTP server 1: Enter the first choice for NTP server
address.
NTP server 2: Enter the second choice for NTP
server address.
NTP server 3: Enter the third choice for NTP server
address.
DHCP server: Select DHCP server when you need to
get NTP server information from DHCP server.
Multicast: Select Multicast when you search for an
NTP server with Multicast.
Time zone
Set the time difference from Greenwich Mean Time in the area where the camera is installed. Select the time zone in the area where the camera is installed from the drop-down list.
Automatically adjust the clock for daylight saving time changes
When selected, the clock is automatically adjusted according to the daylight saving time of the selected time zone.
Note
If the time zone selected in Time zone is different from that set on the computer, the time is adjusted using the time zone difference and set on the camera.
28
Configuring the System — System Menu
OK/Cancel
See “Buttons common to every menu” on page 26.

Superimpose Tab

Select whether to superimpose the camera ID, date & time and other information on the image or not. The camera ID is also superimposed on images recorded by the Pre-alarm or Post-alarm function.
Superimpose
On/Off
When using the Superimpose function, select On.
Font size
Set the font size.
Superimpose format
Click Edit to edit the content to superimpose over each display position. Only one Date and one Camera ID can be specified for the Superimpose format. You can set the content to superimpose in the bottom left, bottom right, top left, top right, center, top middle, and bottom middle parts, respectively. However, if you specify the top middle, superimposed content will not appear on the top left or top right. Similarly, if you specify bottom middle, superimposed content will not appear on the bottom left or bottom right. Click Date & Time, Camera ID, Codec or Event to insert the corresponding tag into the string.
OK/Cancel
See “Buttons common to every menu” on page 26.
Style
Set the items to superimpose and the format to display in. Superimpose settings are available for the following items:
Date: Set the display settings for date and time.
Camera ID: Set the display settings for Camera ID
and string.
Event: Configure the display setting for when an
event occurs.
Codec: Configure the bit rate and frame rate display
settings. Displays the codec information for Image 1.
Custom string: Set Custom string to display the text
of your choice.
Display format, including color, can be individually set for each item.
Color: Select the font color of the superimposed text. Blink: Select On to enable blinking for the
superimposed text. However, the blinking display is not available for Date.
String Effect: Enable a string effect for displayed text. Advanced: Click the Setting button in Date to
configure the format of date/time and the separator. Click the Setting button in Camera ID to configure the Camera ID string setting and upload Logo. Images that can be used as a Logo must be in gif89a format with an image size up to 640 × 120. The number of pixels horizontally is even numbered and the maximum file size is approximately 50 KB. The Camera ID string and logo can not be used at the same time.

Installation Tab

You can perform settings related to installation.
Maximum image size
1280 × 720: Image will have an aspect ratio of 16:9, and
an image size up to 1280 × 720 can be specified for the video codec.
1280 × 1024: Image will have an aspect ratio of 5:4, and
an image size up to 1280 × 1024 can be specified for the video codec.
Notes
• The camera restarts when the Maximum image size is changed. It takes about 2 minutes.
• The settings below are changed when the Maximum image size is changed. – Camera menu-privacy mask tab: returns to the
factory setting.
– Camera menu-video codec tab: returns to the factory
setting except: – Image size of image1: to be 1280 × 720 when set
to 1280 × 720, or 1280 × 1024 when set to 1280 × 1024.
– Frame rate of image1: to be 30fps when set to
1280 × 720, or 20fps when set to 1280 × 1024 – Alarm buffer menu: returns to the factory setting. – Event detection menu- motion detection tab: returns
to the factory setting except: – Maximum detection size of motion diction: to be
width of 1280 and height of 720 when set to
1280 × 720, or 1280 and height of 1024 when set
to 1280 × 1024.
Administrating the Camera
Configuring the System — System Menu
29
– Maximum detection size of VMF: to be width of
1280 and height of 720 when set to 1280 × 720 or 1280 and height of 1024 when set to 1280 × 1024.
Video out
You can configure the output setting for the analog image output terminal of the camera. Select On to output an NTSC or PAL signal.
Note
The output signal format is determined according to the setting of the camera’s NTSC/PAL switch.
OK/Cancel
See “Buttons common to every menu” on page 26.

Initialize Tab

Restore setting
Loads the stored setting data of the camera. Click Browse and select the file in which the setting data is stored. Click OK, and the camera is adjusted according to the loaded data, and restarted.
Notes
•With Restore setting, some items in the Network
menu (page 38) cannot be restored.
• The following items cannot be stored or restored with
Backup setting data or Restore setting. – audio files uploaded using SNC audio upload tool – a homepage created using Custom Homepage of
SNC toolbox
– a client certificate and CA certificate to be used in
the 802.1X authentication function – Header logo – superimpose logo
Administrating the Camera
Reboot
Used when rebooting the system. Click Reboot, and the message “This System will be rebooted. Are you sure?” appears. Click OK to reboot the camera. It takes about two minutes to restart.
Factory default
Resets the camera to the factory settings.
Retain current network settings
When this item is checked, only the current network settings will be retained after reset. Click Factory default, and the message “Setup data will be initialized. Are you sure?” appears. When you click OK, the network indicator on the camera starts to blink. After adjustments of the default settings have finished, the camera reboots automatically. Do not turn off the camera until the camera reboots.
Tip
The camera can also be reset to the factory settings by turning on the power of this unit while pressing the reset button on the camera. For details, see the supplied Installation Manual.
Backup setting data
Saves the setting data of the camera in a file. Click Save, and follow the instructions on the Web browser to specify the folder and save the setting data of the camera. The file name preset at the factory is “snc­ch140.cfg” for SNC-CH140.
Format CF memory card (SNC-CH140 only)
Click Format to format the CF memory card (not supplied) inserted into the CF card slot of the camera. The files and folders stored in the CF memory card are deleted while formatting.
Notes
• Before formatting, disable the image memory function and FTP server function to protect the CF memory card from writing.
• Do not activate the Format CF memory card function when no card is inserted into the CF card slot.
Delete custom homepage
Click Delete to delete the homepages recorded in the flash memory of the camera with Custom Homepage of SNC toolbox (page 88).
Delete voice alert file
Click Delete to delete all the audio files stored in the camera using SNC audio upload tool (page 93).
Notes
• Clicking Delete deletes all the stored audio files simultaneously. To delete a specified audio file only, perform deletion of the audio file in the corresponding Voice alert tab of the Voice alert menu (page 69).
• Before deleting the audio file, set Voice alert to Off in each tab of the Voice alert menu (page 69).
Delete header logo
Click Delete to delete the header logo set in the Viewer menu.
30
Configuring the System — System Menu
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