Sony HIPATH 8000 User Manual
User Manual
HiPath 8000
OpenStage 40
www.siemens.com/enterprise
Safety precautions
Safety precautions
For your safety
The OpenStage IP telephone complies with the European standard EN 60
950, which deals with the safety of information technology appliances including electronic office equipment. This device has been designed with
safety in mind, thus protecting both individuals and objects.
There is always a danger of small objects being swallowed by young children.
Please ensure that such items are not accessible to children.
• Use only the enclosed power supply unit together with the special LAN
cable.
• Never open the power supply enclosure.
Caring for your telephone
• The telephone must not be used in bathrooms, etc. as it is not splash
proof.
• Before connecting or disconnecting the LAN cable, pull the power plug
out of the power outlet first.
• Never allow the telephone to come into contact with staining or aggressive liquids such as coffee, tea, juice, or soft drinks.
Location of the telephone
• The telephone should be operated in a controlled environment with an
ambient temperature between 5 C and 40 C.
• To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone
distance is 50 cm.
• Do not install the telephone in a room where large quantities of dust
accumulate; this can considerably reduce the service life of the telephone.
• Do not expose the telephone to direct sunlight or any other source of
heat, as this is liable to damage the electronic components and the
plastic casing.
• Do not operate the telephone in damp environments such as bathrooms.
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Safety precautions
Important information
Do not operate the telephone in potentially explosive
environments.
For safety reasons, the telephone should only be oper-
Q
The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do
not always apply as described or which may change as a result of further
development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract.
All trademarks used are the property of Siemens AG or their respective
owners.
ated with the appropriate power supply unit.
Use only original Siemens accessories. The use of other accessories may be hazardous and will render the
warranty and the CE marking invalid.
Never open the telephone or a key module. Should you
encounter any problems, contact the responsible service personnel.
3
Safety precautions
Trademarks
The device conforms to the EU directive 1999/5/EC as attested by the CE marking.
All electrical and electronic products should be disposed of
separately from the municipal waste stream via designated
collection facilities appointed by the government or the local
authorities.
Proper disposal and separate collection of your old appliance will help prevent potential damage to the environment
and human health. It is a prerequisite for reuse and recycling
of used electrical and electronic equipment.
For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service, the shop where you purchased the product or your
sales representative. The statements quoted above are only
fully valid for equipment which is installed and sold in the
countries of the European Union and is covered by the directive 2002/96/EC. Countries outside the European Union
may impose other regulations regarding the disposal of
electrical and electronic equipment.
Customer Information
FCC and Industry Canada Compliance
This section describes the requirements for compliance with Federal Communications Commission (FCC) Rules and Industry Canada CS-03 standard.
FCC Compliance and Requirements
The following customer information is based on FCC rules and ACTA requirements.
Service
If you experience problem with the Siemens “OpenStage” IP-based telephones, contact Siemens customer support at 1-800-TEL-ROLM for information on service and repairs. The telephone company can ask you to disconnect the equipment from the network until the problem is corrected or
until you are sure that the equipment is not malfunctioning.
FCC Rules, Part 15
The Siemens “OpenStage” IP-based telephone has been tested and found
to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection
4
Safety precautions
against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio / TV technician for help.
FCC Rules, Part 68 and ACTA Customer Information
1. FCC Part 68 Registration
The Siemens “OpenStage” IP-based telephone is registered with FCC
under Part 68 as a VoIP phone capable of providing access and telecommunication via FCC Part 68 registered front-end gateways or host
terminal equipment to Public Switched Telephone Network. In order
for the FCC registration of the Siemens “OpenStage” IP-based telephone to be retained, all other products used in conjunction with the
Siemens “OpenStage” IP-based telephone must also be FCC Part 68
registered for use with the front-end terminal equipment. If any of
these components are not registered, Siemens is required to obtain
FCC Part 68 registration of the assembled equipment prior to connection to the telephone network. Part 68 registration requires Siemens
to maintain this approval and as such is responsible for the following:
• Any component added to the Siemens “OpenStage” IP-based tele-
phone, whether it bears component registration or not, will require
a Part 68 compliance evaluation. Siemens may need to test and
make a modification filing to the FCC before that new component
can be used;
• Any modification/update made to the Siemens “OpenStage” IP-
based telephone will require a Part 68 compliance evaluation. Siemens may need to test and make a modification filing to the FCC
before that modified component can be used;
• Siemens “OpenStage” IP-based telephone complies with and will
continue to comply with all the applicable rules and regulations in
Subpart D of the FCC Part 68 rules and the requirements adopted
by ACTC during the life-time of the product.
If at any time the ownership of Siemens “OpenStage” IP-based telephone is transferred to someone else (whether independently or as
part of a system), please supply this manual to the new owner.
2. Facility Interface Information
Siemens “OpenStage” IP-based telephone connects to the public
switched telephone network through FCC Part 68 registered front-end
host terminal equipment which specifies the Facility Interface Codes
(FIC), Service Order Codes (SOC) and the type of network jacks to be
used.
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Safety precautions
3. REN
The ringer equivalence number (REN) is used to determine the quality
of devices which may be connected to the telephone line. Excessive
RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of RENs
should not exceed five (5.0). To be certain of the number of devices
that may be connected to a line, as determined by the total RENs, contact the local telephone company.
Note: REN is associated with the analog telephones. It is not applicable to Siemens “OpenStage” IP-based telephone. If requested, please
supply the product identifier in the format US:AAAEQ##TXXXX or the
REN of the FCC Part 68 registered front-end host terminal equipment
that has a direct Public Switched Telephone Network connection (i.e.
have a REN stated on the label) and the highest REN
4. Disruption of the Network
If the Siemens “OpenStage” IP-based telephone causes harm and disrupts the telephone network, the telephone company can discontinue
your service temporarily. If possible, the telephone company will notify
you in advance. If advance notice is not practical, they will notify you
as soon as possible. You are also informed of your right to file a complaint with the FCC.
5. Telephone Company Facility Changes
The telephone company can make changes in its facilities, equipment,
operations, or procedures that can affect the operation of your equipment. If they do, you should be notified in advance so you have an opportunity to maintain uninterrupted telephone service.
6. Hearing-Aid Compatibility
Telephones for emergency use and telephones installed in common areas such as lobbies, hospital rooms, elevators, and hotel rooms must
have handsets that are compatible with magnetically coupled hearing
aids. Persons who are not in common areas must also be provided
with hearing-aid compatible handsets, if needed.
The Siemens “OpenStage” IP-based telephone is hearing aid compatible and complies with the FCC Rules, Part 68, Section 68.316 Hearing
Aid Compatibility and 68.317 volume control requirements.
7. Programmed Dialer Features
When you program emergency numbers or make test calls to emergency numbers using Siemens products with programmed dialer features, stay on the line and briefly explain to the dispatcher the reason
for the call before hanging up. Perform these activities in off-peak
hours, such as early morning or late evening.
8. Electrical Safety Advisory
While the Siemens “OpenStage” IP-based telephone is fully compliant
with FCC rules and regulations, it is recommended that an alternating
current (ac) surge arrestor of the form and capability suitable for the
model purchased be installed in the ac outlet to which the power supply for Siemens “OpenStage” IP-based telephone is connected. Consult with you distributor as to the surge protector requirements for your
equipment.
6
Contents
Contents
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
For your safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Important information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Customer Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
General information . . . . . . . . . . . . . . . . . . . . . . . . . . 12
About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Symbols used in the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . 13
Single-line telephone / multi-line telephone. . . . . . . . . . . . . . . . . . . . . . 14
Getting to know your OpenStage phone . . . . . . . . . 15
user interfaceOpenStage 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Audio keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Navigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Trunk keys (on multi-line phones only). . . . . . . . . . . . . . . . . . . . . . . 19
Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Graphic display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Idle display view and icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Context-dependent displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Ports on the underside of the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Telephony interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Single line view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Multi-line view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Voicemails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
7
Contents
Basic phone functions . . . . . . . . . . . . . . . . . . . . . . . .35
Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Answering a call via the loudspeaker (speakerphone mode). . . . . . 35
Answering a call via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Switching to speakerphone mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Switching to the handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Open listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Ending a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
En-bloc dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Redialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Activating/deactivating the microphone . . . . . . . . . . . . . . . . . . . . . . . . 40
Consulting a second party. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Canceling a consultation call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Switching to the held party (alternating) . . . . . . . . . . . . . . . . . . . . . 42
Connecting parties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Programming call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Activating/deactivating call forwarding. . . . . . . . . . . . . . . . . . . . . . . 47
Activating call forwarding for all calls. . . . . . . . . . . . . . . . . . . . . . . . 48
Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Requesting callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Responding to a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Permitting a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Calling back missed calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Programmable sensor keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Programming programmable sensor keys. . . . . . . . . . . . . . . . . . . . 54
Programming enhanced functions. . . . . . . . . . . . . . . . . . . . . . . . . . 55
Using programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Enhanced phone functions. . . . . . . . . . . . . . . . . . . . .58
Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Rejecting a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Deflecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Placing a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Call waiting (second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Transferring a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
CTI calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Dialing with the DDS key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Dialing a phone number from a list . . . . . . . . . . . . . . . . . . . . . . . . . 71
Using autodial delay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
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Contents
Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Establishing a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Conducting one-on-one calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Ending a conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Editing entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Delete all entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Making and receiving calls using multi-line phones
78
Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Accepting calls for the primary line . . . . . . . . . . . . . . . . . . . . . . . . . 79
Accepting calls for secondary lines . . . . . . . . . . . . . . . . . . . . . . . . . 79
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Manual trunk seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Automatic trunk seizure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Dial last dialed number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
During calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Making and receiving calls on a single line . . . . . . . . . . . . . . . . . . . 82
Making and receiving calls with multiple lines. . . . . . . . . . . . . . . . . 83
Direct station selection key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Calling a station directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Call pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Deflecting a call to a DSS station . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Settings for multi-line phones (keyset) . . . . . . . . . . . . . . . . . . . . . . . . . 86
Displaying the line in the overview . . . . . . . . . . . . . . . . . . . . . . . . . 86
Setting the time for a delayed ringer . . . . . . . . . . . . . . . . . . . . . . . . 87
Configuring the line overview display . . . . . . . . . . . . . . . . . . . . . . . 88
Rollover for a line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Deactivating the ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Enabling do not disturb via a key . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Enabling do not disturb via the idle menu . . . . . . . . . . . . . . . . . . . . 91
Allowing "Do not disturb" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Changing the User password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Locking the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
9
Contents
Mobility function . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Mobility scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Logging on and off at the same phone . . . . . . . . . . . . . . . . . . . . . . 96
Logging on and off at different phones . . . . . . . . . . . . . . . . . . . . . . 96
Logging on and off at the same phone . . . . . . . . . . . . . . . . . . . . . . . . . 97
Logging on to the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Logging off from the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Logging on at different telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Logging on with forced logoff at a remote phone . . . . . . . . . . . . . . 99
Logging on with forced, delayed logoff at a remote phone. . . . . . 100
HiPath 8000 functions . . . . . . . . . . . . . . . . . . . . . . . .102
Feature toggle key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Using system call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Call forwarding busy line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Call forwarding don’t answer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Call forwarding unconditional. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Call forwarding selective . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Making anonymous calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Deactivating anonymous calling. . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Activating anonymous calling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Temporarily activating anonymous calling for the next call . . . . . . 108
Temporarily deactivating anonymous calling for the next call . . . . 108
Creating a list for selective calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
For call acceptance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
For call rejection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Anonymous calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Rejecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Accepting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Using abbreviated dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Single-key abbreviated dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Two-key abbreviated dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Tracing a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Group functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Call pickup groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Hunt group functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
10
Contents
Individual phone configuration . . . . . . . . . . . . . . . 116
Language settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Selecting a language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Setting the country . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Display settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Key module contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Setting the time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Setting the date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Setting daylight saving time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Time display format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Date display format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Setting the volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Adjusting room acoustics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Country setting for speakerphone mode . . . . . . . . . . . . . . . . . . . . 123
Setting the ringer melody . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Setting the ringer tone sequence . . . . . . . . . . . . . . . . . . . . . . . . . 124
Select and confirm the option shown.. . . . . . . . . . . . . . . . . . . . . . . . . 124
Web interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Calling up the Web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
User login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Benutzerkonfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Abgehende Anrufe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Bestehende Verbindungen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Keyset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Display settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Programmable keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Locality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Telephone maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
11
General information
General information
About this manual
This document contains general descriptions of the technical options,
which may not always be available in individual cases. The respective features must therefore be individually defined in the terms of the contract.
If a particular function on your phone is not available to you, this may be
due to one of the following:
• The function is not configured for you or your telephone. Please con-
• Your communications platform does not feature this function. Please
This user guide is intended to help you familiarize yourself with OpenStage
and all of its functions. It contains important information on the safe and
proper operation of your OpenStage phone. These instructions should be
strictly complied with to avoid operating errors and ensure optimum use of
your multifunctional telephone in the network.
These instructions should be read and followed by every person installing,
operating or programming an OpenStage phone.
tact your system support representative.
contact your Siemens sales partner for information on how to upgrade.
For your own protection, please read the section dealing with safety
in detail. Follow the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the
unit.
This user guide is designed to be simple and easy to understand, providing
clear step-by-step instructions for operating your OpenStage phone.
Administrative tasks are dealt with in a separate manual. The Quick Reference Guide contains quick and reliable explanations of frequently used
functions.
Symbols used in the manual
Operations or settings that can be made both at the phone and over the
Web interface are indicated by an icon and page reference.
V is a direct reference to an operation or setting performed directly
on the
phone
z is a direct reference to an operation or setting performed via the
web interface
12
General information
Service
The Siemens service department can only help you if you experience problems or defects with the phone.
Should you have any questions regarding operation, your specialist
retailer or network administrator will gladly help you.
For queries regarding connection of the telephone, please contact
your network provider.
If you experience problems or defects with the phone, please dial the service number for your country.
Intended use
The OpenStage phone is a desktop unit designed for voice transmission
and for connection to the LAN. It can also be used as a workstation device.
Any other use is regarded as unauthorized.
Telephone type
The identification details (exact product designation and serial number) of
your telephone can be found on the nameplate at the rear of the base unit.
Specific details concerning your communications platform can be obtained
from your service technician.
Please have this information ready when you contact our service department regarding faults or problems with the product.
Speakerphone quality and display legibility
• To ensure good speakerphone quality, the area in front of the telephone
(front right) should be kept clear.
The optimum handsfree distance is 20 in. (50 cm).
• Proceed as follows to optimize display legibility:
– Turn the phone to tilt the display. This ensures you have a frontal
view of the display while eliminating light reflexes.
– Adjust the contrast as required Æ page 118.
13
General information
Single-line telephone / multi-line telephone
Your OpenStage 40 is a multi-line telephone. This means that multiple
lines can be configured on your OpenStage phone, which is not the case
with single-line phones. Each line is assigned an individual phone number
which you can use to make and receive calls.
The programmable sensor keys function as line keys on multi-line phones
Æ page 19.
The "Line overview" tab on the telephony interface provides information
about the lines configured on your phone and the current status of each
line Æ page 28.
When using a multi-line phone to make and receive calls, certain particularities must be taken into account Æ page 78.
14
Getting to know your OpenStage phone
Getting to know your OpenStage phone
The following sections describe the most frequently used operating elements and the displays on your OpenStage phone.
user interfaceOpenStage 40
8
1
1 You can make and receive calls as normal using the handset.
2 The graphic display permits intuitive operation of the phone q.
3 You can customize your telephone by assigning phone numbers and
functions to the programmable sensor keys Æ page 23.
4 You can use function keys when conducting a call to access fre-
quently used functions (such as Disconnect) or to open the Program/Service menu and mailbox Æ page 17.
5 Audio keys are also available, allowing you to optimally configure
the audio features on your telephone Æ page 17.
6 The 5-way navigator is a convenient navigation tool Æ page 18.
7 The keypad can be used to enter phone numbers and text
Æ page 21.
8 Incoming calls are visually signaled via the call display.
For an overview of the telephone ports, see Æ page 26.
2
4
6
3
5
7
15
Getting to know your OpenStage phone
propertiesOpenStage 40
Display type LCD
Illuminated display 9
Programmable sensor keys 6
Full-duplex speakerphone function 9
Headset 9
Interface for key modules 9
Wall mounting 9
40 x 6 charac-
ters
16
Getting to know your OpenStage phone
Keys
Function keys
Key Function when key is pressed LED display
End (disconnect) call none
s
Open redial list none
,
Activate/deactivate forwarding Red: call forwarding is ac-
r
Open service menu Æ page 32. Red: Menu is active
N
View messages Æ page 29. Red: Menu is active.
O
tivated
White: New message.
Audio keys
Key Function when key is pressed
Activate/deactivate microphone (also for speakerphone mode)
p
Activate/deactivate headset
o
Lower volume of ringtone, handset and speaker.
-
Activate/deactivate loudspeaker for speakerphone mode and open
n
listening
Increase volume of ringtone, handset and speaker.
+
17
Getting to know your OpenStage phone
Navigator
With the touch guide, you can administer most of the functions featured
on your OpenStage phone as well as the displays.
Operation Functions when key is pressed
Press c • Call up the context menu
Press
Press
• Perform action
• Go down a level
• Call up the context menu in the idle
display
a • Short press: back one level
• If held down: back to the first level
• Extended long press: back to idle
mode
• Cancel function
• Quit the context menu
• In input fields:
Delete character to the left of the
cursor
d • Scroll downwards
• Select element below
• If held down: Jump to end of list/
menu
Press
b • Scroll upwards
• Select element above
• If held down: Jump to start of list/
menu
Press the
Before using the telephone, remove the protective covering from
the navigator surface.
18
i key. • Confirm input
• Perform action
• Call up the context menu
Getting to know your OpenStage phone
Programmable sensor keys
Your OpenStage 40 telephone features six programmable lit sensor keys.
To open the programming menu, press and hold down the relevant sensor
key Æ page 54.
To activate the programmed function, briefly press the relevant key
Æ page 57.
2. Level
Mirea, Ch.
You can label these keys with internal and external phone numbers or frequently used functions (platform-dependent; please contact the responsible service personnel).
The configured phone number or function name is displayed next to the
key.
Key LED display
Not lit: Line is free, function is deactivated
S
Lit: Line is busy, function is activated
R
Flashing: A call to the line is being established
T
Flashing quickly (short on, long off): forwarded call
Flashing quickly (long on, short off): call party is on hold
Trunk keys (on multi-line phones only)
The programmable sensor keys on multi-line phones function as trunk
keys. Each key that is assigned the function "line" is handled as a line. This
means up to six lines can be configured.
A distinction is drawn here between primary, secondary and phantom
lines. Each of these line types can be used on a private or shared basis
Æ page 20.
Primary line
All multi-line telephones have a primary line. This line can be reached in the
usual manner via your public phone number. Incoming calls are signaled on
this line.
To avoid conflict between the individual multi-line phones, you can
configure the functions "Do not disturb" and "Call forwarding" exclusively for the primary line.
19
Getting to know your OpenStage phone
Secondary line
The secondary line on your phone is used as a primary line by another subscriber in the LAN. Your primary line, which is configured on another telephone in the LAN, simultaneously functions as the secondary line on that
telephone.
Phantom line
Phantom lines are not used as primary lines by any telephones in the LAN.
Phantom lines are established when the number of lines provided by a
communications system exceeds the number of available telephones.
Line utilization
• Private line: A line that is used by a single telephone. This line cannot
be used as a secondary line by another telephone.
• Shared line: A line that is configured on multiple telephones. The line
status (if configured) is displayed in the line overview for all telephones
that share this line. If, for example, a shared line is being used by a telephone, a status message indicating that this line is busy is displayed on
all other telephones.
The line status is indicated by the LED in addition to the display in the line
overview Æ page 28.
LED display
LED Explanation
S
T
R
Not lit: The phone is in idle mode.
Flashing:
• Incoming call on the line (Æ page 79)
• "Hold reminder" is activated (Æ page 61)
Flickering:
• Outgoing call on the line
• The incoming call was prioritized and selected via the "Automatic line selection for incoming calls"
Fast blinking: The line is on "Hold".
Blinking: Call forwarding is activated
Illuminated: The line is busy
20
Getting to know your OpenStage phone
Keypad
You can only use the digits 1 to 9 and 0 as well as the * and # characters
when dialing a number. The
to left.
In cases where text input is possible, you can use the keypad to input text,
punctuation and special characters in addition to the digits 0 to 9 and the
hash and asterisk symbols. To do this, press the numerical keys repeatedly.
Example: To enter the letter "h", press the number 4 key on the keypad
twice. When entering the text, all available characters for this key are displayed. After a short while, the character in focus is displayed in the input
field.
To speed up the input, you can confirm your entry by pressing "g"
on the navigator after you have selected the required character.
To enter a digit in an alphanumerical input field, press the relevant
key and hold it down. You no longer need to scroll through the entire
list of possible characters.
Multi-function keys
Key Function during text input Function when held down
Write special characters Deactivate the ring tone
)
Switch between upper and
(
lower case
h navigation key is used to delete from right
Activate telephone lock
Alphabetic labeling of dial keys is useful when entering vanity numbers
(letters associated with the phone number’s digits as indicated on the telephone spell a name; e.g. 0700 - PATTERN = 0700 - 687837).
21
Getting to know your OpenStage phone
Character overview
Key 1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11 x 12x 13x 14x
s
1
1
2
3
4
5
6
7
8
9
0
(
[1] next letter in upper case (active for maximum one second)
[2] Switching to number input
)
Text editor
In different situations (e. g. when labeling the programmable sensor keys)
a menu with functions appears under the character selection field. You can
enter punctuation and special characters or switch between the input of
alphanumeric upper and lower case characters or digits only.
You can select further editor functions via the touch guide:
• OK – Confirm and conclude complete input
• Cancel – Cancel entry without saving
• Mode Configuration via the key
• Move cursor left to add or delete characters
• Move cursor right to add or delete characters
• Copy – Copy displayed character string
• Paste – Paste copied character string to cursor position
a b c 2 ä
d e f 3
g: h i 4
j k l 5
?m n o 6 ö
p q r s 7 ß
t u (v) 8 ü
w x y z 9
0
1
2
. , ? ! ’ " - ( ) @ / : _
(
– 123 (# -> ABC) – Numerical entry
– ABC (# -> Abc) – Upper case characters
– Abc (# -> abc) – Initial character upper case
– abc (# -> 123 – Lower case characters
22
Getting to know your OpenStage phone
Graphic display
Your OpenStage 40 comes with a tilt-and-swivel black-and-white LCD display.
The left area contains the status bar on the first line, followed by a five-line
context-dependent field for additional displays. The right area shows the labels of programmable sensor keys.
Contrast and background lighting settings
Status bar
10:29 am Wed 17.11.06
Company name
07
Level 2
Mirea, Ch.
Toussaint.
Rüscher
Programmable sensor
key list Æ page 23
Context-dependent
displays
Stahl, Ing
01234567
Iller, Zin
Own phone number
(idle display only)
Idle display view and icons
The time, weekday, and date are displayed in the status bar.
In addition, different icons represent different situations and switches:
Icon Explanation
The ring tone is deactivated.
The "Do not disturb" function is activated.
The phone lock is activated.
A mobile user is logged on to the telephone.
The microphone is deactivated.
23
Getting to know your OpenStage phone
Context-dependent displays
Depending on the situation at hand, the graphic display on your OpenStage
phone displays different content, to which you can respond intuitively.
Information on actual events
The following icons appear centered on the display when your phone is idle
and signal current properties or events.
Example: You missed two calls in your absence.
02
You have two new voice messages that you can open by pressing
Æ page 29.
Icons for events
Icon Explanation
Callback requests are active.
You received new voice messages.
New entries have been added to the call lists.
Local call forwarding is active.
Context menus
An arrow beside a selected entry indicates the existence of a context
menu that you can open by pressing the
guide (Æ page 18). The range of functions available is situation-specific.
Consult
i or g buttons on the touch
First entry
(selected on callup)
O
Hold
Call park
Selected entry
Disconnect
24
Getting to know your OpenStage phone
Idle display context menu
The following functions (where released) are available by pressing the right
key on the touch guide:
Redial {1} 1234
Ringer off
Do not disturb off
Mobile logon
Cancel call backs
Pop-up menus
In many operating situations, suitable functions or information is offered in
an automatic pop-up window.
Example: You set up a consultation call. The pop-up menu opens and offers
suitable functions for selection with the touch guide.
012345|
Dial
Redial {1}
Retrieve held call
First entry (selected when you call
up the menu, if you have already
dialed a phone number)
Selected entry
Only available when con-
figured to support mobility
2. Level
Mirea, Ch.
Toussaint.
Rüscher
Stahl, Ing
Iller, Zin
A pop-up window automatically closes as soon as you have performed an
action.
To suppress information pop-up windows, press
i on the touch guide.
25
Getting to know your OpenStage phone
Ports on the underside of the phone
Power supply unit
Key module
PC
Network switch
Headset
Handset
26
Getting to know your OpenStage phone
Telephony interface
Single line view
Additional information is displayed in the telephony interface when your
phone rings, when you dial a number or during a call, for instance.
The same information is available on multi-line telephones for the
selected line in the line overview.
Example:
Icon indicating call status
Smith Michael 3:16
08912345678
Call duration
Current call(s)
Consult
Hold
Call park
Icons for frequent call states
Icon Explanation
The call is active
The call has been disconnected
You have placed the call on hold (e.g. consultation hold).
Your call partner has placed the call on hold
Detailed descriptions of the various functions can be found in the
sections "Basic phone functions" Æ page 35 and "Enhanced phone
functions" Æ page 58.
Context menu with situationspecific options
27
Getting to know your OpenStage phone
Multi-line view
Two tabs are displayed on the telephony interface:
• "[My phone]" tab - represents the primary line or the line view of a selected line Æ page 27
• "Overview" tab - configurable overview of the secondary lines
Æ page 20
Call: Press
Example:
h to open this view.
Overview
2
2
2
Line status
Line name
Status icon
The status icons provide information about the state of the relevant line.
Icon Explanation
Call for the corresponding line.
Call for a line with suppressed ring tone Æ page 89.
"Hold reminder" is activated Æ page 61.
The line is currently not available.
The line is busy.
Please note the LED displays for the line keys Æ page 20.
Level 2
My phone
Line 1
Line 2
Line key labeling
Æ page 19
28
Getting to know your OpenStage phone
Messages
Depending on the type and configuration of your communications platform
(contact the relevant service personnel), messages from services, such as,
HiPath Xpressions can be displayed in this list.
When new messages are received, a message appears (Æ page 24) on
the idle display and the LED on the
Call: Press the
relevant submenu.
O key and use the touch guide to select and confirm the
Calls
Messages
Calls
Voicemails
You will find voicemails in the Messages directory.
Messages Directory:
The following default entry appears in the list: Voice mail
O (Æ page 17) key lights up.
Voice mail
No new messages
Alternative call: Hold down the O key.
If your system is appropriately configured (contact the relevant service personnel), you can call the voice mailbox directly and immediately play back
the messages saved.
29
Getting to know your OpenStage phone
Calls
The following lists are available in the CallLog directory:
CallLog
Missed
Dialled
Received
Forwarded
The list contains the following default entries:
• CallLog (see below)
– Missed calls
– Dialed calls
– Answered calls
– Forwarded calls
The LED on the
checked.
Call lists
All calls to your phone are timestamped and logged in consecutive order
in the call lists.
Each call list may contain up to 30 entries. Once this limit is reached, the
oldest entry in the log is deleted.
Multiple calls from the same number are only listed once. The number of
call attempts is logged in the "Details" context menu and additionally in the
"Missed Calls" log in the list display.
The list contains the phone number as well as the time of the last call.
O key only goes out when all new messages have been
Callers with suppressed numbers cannot be saved in the call lists.
Callers with suppressed numbers are listed as "Unknown" in the call
lists.
Only calls to the primary line are received on multi-line phones
(Æ page 14).
30
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