FIU-710
Training Your Puppy® Unit
A Guide to Installing and Using Your Sony FIU-710
Fingerprint Identity Token with I/O Software’s
®
SecureSuite
XS Workstation Software
Page 2 Training Your Puppy® Unit
Sony Media & Application Solutions
1 Sony Drive
Park Ridge, NJ 07656
www.sony.com/puppy
©2003 Sony Electronics Inc. All rights reserved. Features and specifications are subject to change without notice. Sony, Puppy,
and the Puppy logo are trademarks of Sony. SecureSuite XS, SecureLogon, SecureLaunch, SecureFolder, and SecureSession are
products and trademarks of I/O Software, Inc. Microsoft and Windows are registered trademarks of Microsoft Corporation.
Adobe and Acrobat are trademarks of Adobe, Inc. Other trademarks are property of their respective owners.
This product may have a possibility (of less than 0.1% according to our measurements) of granting access to persons other than
those who have registered their fingerprints. In no event shall our corporation or our representatives be liable for any incidental,
consequential, or special loss arising from granting an access to persons from other than those who have registered their
fingerprints. In no event shall our corporation or our representatives be liable for any incidental, consequential or special loss
arising from any use, defect, malfunction, or fault of this product.
When sending the fingerprint data via a communication line or storing such data in a computer, sufficient security control is
required to avoid abuse of the data.
Training Your Puppy® Unit Page 3
Introduction
Thanks for purchasing (shall we say adopting?) a Sony Puppy® fingerprint identity token. We
think you’ll find it to be easy-to-use and a convenient tool in your day-to-day interactions with
your computer. Just think…you won’t need to worry about passwords any more! And you can
be assured that your fingerprints are protected, as they are being matched and processed on the
fingerprint unit sitting on your desk.
This handy guide will assist you in setting up, using, and maintaining your Puppy unit to obtain
the best results. Note that this guide is set up in several sections:
• Section 1: You and Your Puppy Fingerprint Identity Token provides general advice for
using the Puppy unit, including connection and finger placement.
• Section 2: Installing the Software is a step-by-step walkthrough for SecureSuite® XS
Workstation installation.
• Section 3: Enrolling Your Fingerprints on the Puppy Device discusses the registration of
your fingerprints, as well as specific usage, settings, and troubleshooting for the Puppy
unit.
• Section 4: Using SecureSuite XS Workstation shows you how to easily logon to your PC,
replace your passwords, and control access to your PC and applications.
• Section 5: Uninstalling the Puppy Device and SecureSuite XS Workstation Software
describes how to remove the software and hardware from your PC.
• Section 6: Release Notes covers specific limitations or issues imposed by the Puppy
device and associated software.
• Section 7: Frequently Asked Questions (FAQ) lists a number of common questions and
answers regarding installation and use of the FIU-710 device and SecureSuite XS
Workstation software.
• Section 8: Who to Contact? provides contact information and websites for additional
information, technical support, and software updates.
Throughout this guide, you will see text and headings in blue. This indicates an important notice
that you will need to pay special attention to.
For specific questions regarding advanced settings and configuration of the SecureSuite XS
Workstation software package, please be sure to refer to the SecureSuite XS Workstation
Guide on the enclosed CD.
*
*
This guide and the SecureSuite XS Workstation Guide are provided in Adobe® Acrobat® format on the CD. If
you do not already have the Adobe Acrobat® Reader® application installed, you can download the free Acrobat
Reader at www.adobe.com.
Page 4 Training Your Puppy® Unit
Section 1: You and Your Puppy® Fingerprint Identity Token
If you follow some general guidelines, you will be quite happy with the performance and
capabilities of your Puppy unit.
The Unit
The FIU-710 Puppy fingerprint identity token is designed to maximize user
convenience, security, and privacy, and was Sony’s first product to
incorporate both new silicon chip fingerprint sensing and built-in PKI
encryption functions. The FIU-710 unit is unique in the industry with its
ability to scan, store, and match fingerprints entirely on-board the device.
The fingerprint sensor is located underneath the green ‘shutter,’ which
slides up into the unit when you need to scan your fingerprint. The Puppy
device offers robust fingerprint imaging technology based on a technique
known as capacitance, which digitally reads the fingerprint without leaving
ink residue on your finger. Capacitance sensors cannot be fooled by paper
copies and do not require cleaning.
Connections
Sony’s Puppy fingerprint identity units connect to your Windows® 2000/XP operating systemequipped PC with a USB connector. Please be sure to connect the Puppy device directly to
your PC’s USB port or to a powered* USB hub when prompted during installation. The
Puppy units will not be recognized if connected to a ‘self-powered’ or unpowered hub, and your
PC may become unstable.
The cord provided with the FIU-710 unit is perfect for laptop users, but may be a bit short for
desktop users. A USB extension cord is perfectly acceptable for use.**
You should be able to unplug the Puppy unit at any time, though if you do unplug it when it is
required for a fingerprint check, you could get an error. Simply plug the Puppy unit’s USB cord
back in, and provide your fingerprint as requested. Never unplug your Puppy unit during
fingerprint enrollment.
Fingerprints
Puppy units use highly robust sensing technology to take images of your fingerprints. However,
there are instances where the units may have some difficulty reading your fingerprint. Here are
some things you can do to avoid this situation!
*
Connected to an AC adapter.
**
You can use a standard male-female USB extension cord or cable made specifically for a 4-pin Mini-B plug, like
that on the top of the FIU-710. For example, Belkin Part Nos. F3U139b06 and F3U139b10.
Training Your Puppy® Unit Page 5
1. The Puppy® unit reads the patterns of ridges and
valleys on the portion of your finger between the tip
and the first bend in your finger. Do not simply put the
tip of your finger on the sensor and hope for the unit to
detect it! And don’t turn your finger to the right or the
left, or place it upside down… use the finger guide on
the device to judge correct finger placement. Slide the
green shutter up first, and then place your finger
flat and comfortably resting entirely on the sensor
surface, so that it touches the metal plate around
the sensor itself. The tip of your finger should be
resting on the silver latch of the shutter. See the
images on this page for reference.
2. Be comfortable! Don’t try to use a finger that causes
your hand to be at an uncomfortable angle to your
desktop. Enroll and use the finger that’s most
convenient and most comfortable.
3. Always be sure to register at least
two fingers when setting up a user.
This way, if you’ve hurt your finger
and have a bandage on it, you still
have a ‘backup’ finger.
4. During enrollment (registration),
do your best to provide consistent
finger placement: THIS IS
CRITICAL. Good enrollment
enables the unit to provide the best
matching possible during your daily
use of the device, and thus this
process is one of the most important
steps in setting up your Puppy unit.
Don’t rush it!
5. If you typically have dry skin, the Puppy unit may have difficulty reading your finger.
Try touching your finger to your forehead or the side of your nose and then placing your
finger on the unit. The oils will help the sensor to correctly read the ridges and valleys of
your fingerprint.
6. If you typically have very moist skin or tend to perspire a lot, the Puppy unit may have
difficulty reading your finger. Try rubbing your finger on your slacks or sleeve and then
place your finger on the unit.
Page 6 Training Your Puppy® Unit
Section 2: Installing the Software
Minimum System Requirements for I/O Software’s SecureSuite® XS Workstation
Authentication Software
• Microsoft® Windows® 2000 SP1 or
• Microsoft Windows XP Home Edition or Professional operating system
• Pentium® III-450 processor or equivalent
• 128 MB RAM
• 30 MB of free hard disk space
• Communication protocol, i.e. TCP/IP installed
• Microsoft Internet Explorer 4.x
Installation
IMPORTANT: You must be an administrator or have administrative rights on your
computer in order to install the SecureSuite XS Workstation software.
IMPORTANT: If you logon to a domain and are a domain user, SecureSuite XS
Workstation will not allow you to logon using the Puppy® device without SecureSuite XS
Server present on the domain (you can still logon with a password). In order to use this
software, you will need to have a local machine account.
IMPORTANT: Prior to running the installer, please verify that you have at least one network
client installed on the target system. If you are able to access the Internet or a network, you have
a network client. This can be verified by viewing the properties of any available connection in
Network Neighborhood or My Network Places by right-clicking the connection icon and
selecting Properties. You should see Client for Microsoft Networks (or something similar).*
Before installing SecureSuite XS Workstation, close all applications and turn off your virus
scanning and detection software.
1. Insert the SecureSuite XS Workstation CD into your CD-ROM drive. Wait for the
installation to start automatically.
2. If the software does not auto-initiate:
• Select Start from the taskbar and then click Run.
• Type D:\Setup.exe (where D is the drive letter for your CD-ROM drive or other
source media) and follow the onscreen instructions to begin the installation
process.
3. Follow the onscreen prompts. When the installation program asks for your Product
License Key, enter the code printed on the label attached to the CD envelope.
*
If the Client is not present, click the Install or Add button, then select Client and press OK. The list of available
clients will then be available. We highly recommend that you select Client for Microsoft Networks. If no
connection is available or established, please contact Sony or your administrator.
Training Your Puppy® Unit Page 7
4. Connect your FIU710 Puppy® unit when prompted to do so.
5. Restart your computer when prompted. Note that it may take several minutes at this
first restart for the software to finish the installation process. Your screen may look
blank, though your mouse cursor will be able to move. Do not shut off your
computer. Please wait for the logon prompt to appear.
You will enroll your fingerprints after restart; please read Section 3 for more details.
Page 8 Training Your Puppy® Unit
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