This is the Xperia™ E4g User guide for the Android™ 4.4.4 software version. If you're
not sure which software version your device is running, you can check it via the Settings
menu. For more information about software updates, see
on page 111.
To check the current software version of your device
1From your Homescreen, tap .
2Find and tap Settings > About phone > Android version.
A protective plastic sheet is attached to the screen. You should peel off this sheet before
using the touchscreen. Otherwise, the touchscreen might not function properly.
To remove the back cover
•Insert a fingernail into the gap (as shown in the illustration) and lift up the cover.
To attach the back cover
1Place the back cover over the back of the device, then press down on the bottom
corners to lock them into place.
2Moving from bottom to top, press down the sides of the cover until the cover
clicks into place.
To insert the micro SIM card
If you insert a micro SIM card while the device is powered on, the device restarts
automatically.
•Remove the back cover, then insert the micro SIM card into its slot with the gold-
colored contacts facing down.
You must use a micro SIM card for your device to work correctly. Some standard-size SIM
cards allow you to detach an integrated micro SIM card. Once you detach the micro SIM card
from the standard-size SIM card, you cannot reattach it and use the standard-size SIM card
again. If you do not have a micro SIM card, or if your current SIM card does not contain a
detachable micro SIM card, contact your service provider for information on how to collect or
exchange your SIM card.
To insert a memory card
1Remove the back cover.
2Insert the memory card into the memory card slot, with the gold-colored contacts
1Detach the back cover.
2Drag out the micro SIM card from its slot and remove it fully.
To remove the memory card
1Turn off the phone, or unmount the memory card from Settings > Storage >
Unmount SD card.
2Remove the back cover, then draw the memory card outward to remove it.
Starting your device for the first time
The first time you start your device, a setup guide opens to help you configure basic
settings, sign in to online accounts, and personalize your device. For example, if you
have a Sony Entertainment Network account, you can sign in to it here and get set up
straight away.
You can also access the setup guide later from the Settings menu.
To turn on the device
Make sure the battery is charged for at least 30 minutes before you turn on the device for the
first time.
1Press and hold down the power key until the device vibrates.
2Enter your SIM card PIN when requested, then tap
.
3Wait a while for the device to start.
Your SIM card PIN is initially supplied by your service provider, but you can change it later
from the Settings menu. To correct a mistake made while entering your SIM card PIN, tap .
To turn off the device
1Press and hold down the power key until the options menu opens.
2In the options menu, tap Power off.
3Tap OK.
It may take a while for the device to shut down.
Why do I need a Google™ account?
Your Xperia™ device from Sony runs on the Android™ platform developed by Google™.
A range of Google™ applications and services is available on your device when you
purchase it, for example, Gmail™, Google Maps™, YouTube™, and Google Play™—the
online store for downloading Android™ applications. To get the most out of these
services, you need a Google™ account. For example, a Google™ account is mandatory
if you want to:
•Download and install applications from Google Play™.
•Synchronize email, contacts, and the calendar.
•Chat with friends using the Hangouts™ application.
•Synchronize your browsing history and bookmarks.
For more information about Android™ and Google™, go to
www.sonymobile.com/support
.
To set up a Google™ account on your device
1From your Homescreen, tap
.
2Find and tap Settings > Add account > Google.
3Follow the registration wizard to create a Google™ account, or sign in if you
already have an account.
You can also sign in to or create a Google™ account from the setup guide the first time you
start your device. Or you can go online and create an account at
www.google.com/accounts
Charging your device
Your device has an embedded, rechargeable battery that should be replaced only by
Sony or an authorized Sony repair center. You should never try to open or take apart this
device yourself. Opening the device can cause damage that will void your warranty.
The battery is partly charged when the device is shipped from the factory. Depending on
how long it has been in the box before you purchased it, the battery level may be quite
low. It is therefore recommended that you charge the battery for at least 30 minutes
before starting up your device for the first time. You can still use your device while it is
charging. Read more about the battery and how to improve the performance in
and power management
on page 113.
Battery
To charge your device
1Plug the charger into a power outlet.
2Plug one end of the USB cable into the charger (or into the USB port of a
computer).
3Plug the other end of the cable into the micro USB port on your device, with the
USB symbol facing up. The notification light illuminates when charging begins.
4When the device is fully charged, disconnect the cable from your device by pulling
it straight outward. Make sure not to bend the connector.
If the battery is completely discharged, it may take a few minutes before the notification light
illuminates and the charging icon appears.
Battery notification light status
GreenThe battery charge level is greater than 90%
Flashing redThe battery is charging and the battery charge level is less than 15%
OrangeThe battery is charging and the battery charge level is less than 90%
•Scroll quickly, for example, in a list or on a web page. You can stop the scrolling
movement by tapping the screen.
Locking and unlocking the screen
When your device is on and left idle for a set period of time, the screen darkens to save
battery power and locks automatically. This lock prevents unwanted actions on the
touchscreen when you are not using it. When you buy your device, a basic screen swipe
lock is already set. In other words, you have to swipe up or down on the screen to
unlock it. You can later change the security settings and add other kinds of locks. See
Screen lock
on the 39page.
To activate the screen
•Briefly press the power key
To lock the screen
•When the screen is active, briefly press the power key
.
.
Home screen
The Homescreen is the starting point for using your device. It's similar to the desktop on
a computer screen. Your Home screen can have up to seven panes, which extend
beyond the regular screen display width. The number of Home screen panes is
represented by a series of dots at the lower part of the Home screen. The highlighted dot
shows the pane that you are currently in.
You can add new panes to your Home screen (up to a maximum of seven panes) and
delete panes. You can also set the pane that you want to use as the main Home screen
pane.
To set a pane as the main Home screen pane
1Touch and hold an empty area on your Homescreen until the device vibrates.
2Flick left or right to browse to the pane that you want to set as your main Home
screen pane, then tap
To add a pane to your Home screen
1Touch and hold an empty area on your Homescreen until the device vibrates.
2Flick left or right to browse the panes, then tap
1Touch and hold an empty area on your Homescreen until the device vibrates.
2Flick left or right to browse to the pane that you want to delete, then tap .
Application screen
The Application screen, which you open from the Homescreen, contains the applications
that come pre-installed on your device as well as applications that you download.
To view all applications on the Application screen
1From your Home screen, tap
2Flick left or right on the Application screen.
To open an application from the Application screen
•Flick left or right to find the application, then tap the application.
To open the Application screen menu
•When the Application screen is open, drag the left edge of the screen to the right.
To move an application on the Application screen
1To open the Application screen menu, drag the left edge of the Application screen
to the right.
2Make sure Own order is selected under SHOW APPS.
3Touch and hold the application until it magnifies and the device vibrates, then drag
it to the new location.
To add an application shortcut to the Home screen
1From the Application screen, touch and hold an application icon until the screen
vibrates, then drag the icon to the top of the screen. The Home screen opens.
2Drag the icon to the desired location on the Home screen, then release your
finger.
To arrange applications on the Application screen
1To open the Application screen menu, drag the left edge of the Application screen
to the right.
2Select the desired option under SHOW APPS.
.
To search for an application from the Application screen
1To open the Application screen menu, drag the left edge of the Application screen
to the right.
2Tap Search apps.
3Enter the name of the application you want to search for.
To uninstall an application from the Application screen
1To open the Application screen menu, drag the left edge of the Application screen
to the right.
2Tap Uninstall. All uninstallable applications are indicated by .
3Tap the application that you want to uninstall, then tap Uninstall.
Navigating applications
You can navigate between applications using the navigation keys, the favorites bar, and
the recently used applications window, which lets you switch easily between all recently
used applications. Some applications are closed when you press to exit while others
are paused or continue to run in the background. If the application is paused or runs in
the background, you can continue where you left off the next time you open the
application.
1
Recently used applications window – Open a recently used application
2Favorites bar – Use a shortcut to access applications or widgets
3Task navigation key – Open the recently used applications window and the favorites bar
4Home navigation key – Exit an application and go back to the Homescreen
5Back navigation key – Go back to the previous screen within an application or close the application
To open the recently used applications window
•Press .
To close all the recently used applications
•Tap
and then tap Close all.
To open a menu in an application
•While using the application, press
A menu is not available in all applications.
.
Small apps
Small apps are miniature apps that run on top of other applications on the same screen,
to enable multi-tasking. For example, you can have a webpage open showing details of
currency exchange rates, and then open the Calculator small app on top of it and
perform calculations. You can access your small apps via the favorites bar. To download
more small apps, go to Google Play™.
1To make the favorites bar appear, press .
2Tap the small app that you want to open.
You can open several small apps at the same time.
To close a small app
•Tap on the small app window.
To download a small app
1From the favorites bar, tap , then tap and tap .
2Search for the small app that you want to download, then follow the instructions
to download it and complete the installation.
To move a small app
•When the small app is open, touch and hold the top left corner of the small app,
then move it to the desired location.
To minimize a small app
•When the small app is open, touch and hold the top left corner of the small app,
then drag it to the right edge or to the bottom edge of the screen.
To rearrange the small apps in the favorites bar
•Touch and hold a small app and drag it to the desired position.
To remove a small app from the favorites bar
1Touch and hold a small app, then drag it to
2Tap OK.
To restore a previously removed small app
1Open the favorites bar, then tap
2Touch and hold the small app you want to restore, then drag it into the favorites
bar.
To add a widget as a small app
1To make the favorites bar appear, press
2Tap
3Select a widget.
4Enter a name for the widget, if desired, then tap OK.
> > .
.
.
.
Widgets
Widgets are small applications that you can use directly on your Homescreen. They also
function as shortcuts. For example, the Weather widget allows you to see basic weather
information directly on your Homescreen. But when you tap the widget, the full Weather
application opens. You can download additional widgets from Google Play™.
To add an application shortcut to your Home screen
1Touch and hold an empty area on your Homescreen until the device vibrates and
the customization menu appears.
2In the customization menu, tap Apps.
3Scroll through the list of applications and select an application. The selected
application gets added to the Homescreen.
In step 3, alternatively, you can tap Shortcuts and then select an application from the list
available. If you use this method to add shortcuts, some of the applications available allow
you to add specific functionality to the shortcut.
To move an item on the Home screen
•Touch and hold the item until it magnifies and the device vibrates, then drag the
item to the new location.
To remove an item from the Homescreen
•Touch and hold an item until it magnifies and the device vibrates, then drag the
item to
on the top of the screen.
To create a folder on the Home screen
•Touch and hold an application icon or a shortcut until it magnifies and the device
vibrates, then drag and drop it on top of another application icon or shortcut.
To add items to a folder on the Home screen
•Touch and hold an item until it magnifies and the device vibrates, then drag the
item to the folder.
To rename a folder on the Home screen
1Tap the folder to open it.
2Tap the folder's title bar to show the Folder name field.
3Enter the new folder name and tap Done.
Background and themes
You can adapt the Home screen to your own style using wallpapers and different
themes. You can also change the wallpaper on the lock screen.
To change your Home screen wallpaper
1Touch and hold an empty area on your Homescreen until the device vibrates.
2Tap Wallpapers and select an option.
1Touch and hold an empty area on your Homescreen until the device vibrates.
2Tap Themes.
3Select an option and follow the instructions in your device.
When you change a theme, the background also changes in some applications.
To change the wallpaper for the lockscreen
1From your Homescreen, tap .
2Find and tap Settings > Personalization > Lock screen.
3Select an option, then follow the instructions to change your wallpaper.
Taking a screenshot
You can capture still images of any screen on your device as a screenshot. Screenshots
you take are automatically saved in Album.
To take a screenshot
1Press and hold down the power key until a prompt window appears.
2Tap
You can also take the screenshot by pressing the power key and volume down key at the
same time until you hear a clicking sound.
To view your screenshot
•Drag the status bar fully downwards, then tap the screenshot you want to view.
You can also view your screenshots by opening the Album application.
Status and notifications
The icons in the status bar inform you of events such as new messages and calendar
notifications, activities in progress such as file downloads, and status information such as
battery level and signal strength. You can drag down the status bar to open the
Notification panel and handle your notifications. You can also customize the icons and
notifications by selecting which system icons to display in the status bar and selecting
apps that are allowed to send notifications.
To dismiss a notification from the Notification panel
•Place your finger on a notification and flick left or right.
To clear all notifications from the Notification panel
•Tap Clear.
Notification light
The notification light informs you about battery status and some other events. For
example, a flashing white light means there is a new message or a missed call.
Not all icons that may appear on your device are listed here. These icons are for reference
purposes only, and changes may be made without notice.
To manage notifications
1From your Homescreen, tap .
2Find and tap Settings > Personalization > Manage notifications.
3Mark the checkboxes for the apps that are allowed to send notifications.
Application overview
Use the Alarm and clock application to set various kinds of alarms.
Use your web browser to navigate and view web pages and manage
bookmarks, text and images.
Use the Calculator application to perform basic calculations.
Use the Calendar application to keep track of events and manage your
appointments.
Use the camera to take photos and record video clips.
Use the Contacts application to manage phone numbers, email addresses, and
other information related to your contacts.
Access your downloaded applications, documents and pictures.
Use the Email application to send and receive emails through both private and
corporate accounts.
Use the Facebook™ application to engage in social networking with friends,
family members, and coworkers around the world.
Browse and listen to FM radio stations.
Use the Album application to view and work with your photos and videos.
Use the Gmail™ application to read, write, and organize email messages.
Search for information in your device and on the web.
View your current location, find other locations, and calculate routes using
Google Maps™.
Go to Google Play™ to download free and paid applications for your device.
Use the Messaging application to send and receive text and multimedia
messages.
Use the Movies application to play videos on your device and share content with
your friends.
Use the Walkman® application to organize and play music, audio books, and
podcasts.
View news stories and weather forecasts.
Make phone calls by dialing the number manually, or by using the smart dial
function.
Use the Hangouts™ application to chat with friends online.
Identify music tracks that you hear playing in your surroundings, and get artist,
album, and other info.
Use YouTube™ to share and view videos from around the world.
Use the Support application to access user support in the device. For example,
you can access a User guide, troubleshooting information, plus tips and tricks.
Download and install new applications and updates.
Some applications are not supported or listed by all networks and/or service providers in all
areas.
Google Play™ is the official online Google store for downloading applications, games,
music, movies, and books. It includes both free and paid applications. Before you start
downloading from Google Play™, make sure that you have a working Internet
connection, preferably over Wi-Fi® to limit data traffic charges.
To use Google Play™, you need to have a Google™ account. Google Play™ may not be
available in all countries or regions.
To download an application from Google Play™
1From the Homescreen, tap
2Find and tap Play Store.
3Find an item you wish to download by browsing categories, or by using the search
function.
4Tap the item to view its details, and follow the instructions to complete the
installation.
Some applications may need to access data, settings, and various functions on your device in
order to work properly. Only install and give permissions to applications you trust.
You can view the permissions granted to a downloaded application by tapping the application
under Settings > Apps.
.
Downloading applications from other sources
When your device is set to allow downloads from sources other than Google Play™, you
can download applications directly from other websites by following the relevant
download instructions.
Installing applications of unknown or unreliable origin can damage your device. Only download
applications from reliable sources. Contact the application provider if you have any questions
or concerns.
To allow the download of applications from other sources
1From your Homescreen, tap .
2Find and tap Settings > Security.
3Mark the Unknown sources checkbox.
4Tap OK.
Some applications may need to access data, settings, and various functions on your device in
order to work properly. Only install and give permissions to applications you trust.
You can view the permissions granted to a downloaded application by tapping the application
under Settings > Apps.
The Google Chrome™ web browser for Android™ devices comes pre-installed in most
markets. Go to http://support.google.com/chrome and click the "Chrome for Mobile" link
to get more detailed information about how to use this web browser.
To browse with Google Chrome™
1From your Homescreen, tap
2Find and tap
3If you are using Google Chrome™ for the first time, select to either sign in to a
Google™ account or browse with Google Chrome™ anonymously.
4Enter a search term or web address in the search and address field, then tap Go
on the keyboard.
.
Internet and MMS settings
To send multimedia messages, or to access the Internet when there is no available WiFi® network, you must have a working mobile data connection with the correct Internet
and MMS (Multimedia Messaging Service) settings. Here are some tips:
•For most mobile networks and operators, Internet and MMS settings come pre-installed
on your device. You can then start using the Internet and send multimedia messages
right away.
•In some cases, you get the option to download Internet and MMS settings the first time
you turn on your device when a SIM card is inserted. It is also possible to download
these settings later from the Settings menu.
•You can manually add, change or delete Internet and MMS settings on your device at
any time. If you change or delete an Internet or MMS setting by mistake, download the
Internet and MMS settings again.
•If you cannot access the Internet over a mobile network or if multimedia messaging is not
working, even though the Internet and MMS settings have been downloaded
successfully to your device, refer to the troubleshooting tips for your device at
www.sonymobile.com/support/
If STAMINA mode is activated to save power, all mobile data traffic gets paused when the
screen is off. If this causes connection problems, try excluding some applications and services
from being paused, or deactivate STAMINA mode temporarily. For more information, see
STAMINA mode feature overview
.
for network coverage, mobile data, and MMS issues.
on page 114.
To download Internet and MMS settings
1From your Homescreen, tap .
2Find and tap Settings > More… > Internet settings.
3Tap Accept. Once the settings have been downloaded successfully,
the status bar and mobile data is turned on automatically.
If the settings cannot be downloaded to your device, check the signal strength of your mobile
network. Move to an open location free from obstructions or get close to a window and then
try again.
To check whether mobile data is turned on or off
1From your Homescreen, tap .
2Find and tap Settings > More… > Mobile networks.
3Check whether the Cellular data traffic checkbox is marked or not.
1From your Homescreen, tap .
2Find and tap Settings > More… > Mobile networks.
3Tap Access Point Names > .
4Tap Name and enter a name as desired.
5Tap APN and enter the access point name.
6Enter all other information as required. If you don’t know what information is
required, contact your network operator for more details.
7When you're done, tap , then tap Save.
8To select the APN that you have just added, tap the radio button beside the name
of the APN. Once selected, this APN becomes the default APN for Internet and
MMS services.
To view the downloaded Internet and MMS settings
1From your Homescreen, tap
.
2Find and tap Settings > More… > Mobile networks.
3Tap Access Point Names.
4To view more details, tap any of the available items.
If you have several available connections, the active network connection is indicated by a
marked button .
Wi-Fi®
Use Wi-Fi® connections to surf the Internet, download applications, or send and receive
email. Once you have connected to a Wi-Fi® network, your device remembers the
network and automatically connects to it the next time you come within range.
Some Wi-Fi® networks require you to log in to a web page before you can get access.
Contact the relevant Wi-Fi® network administrator for more information.
Available Wi-Fi® networks may be open or secured:
•Open networks are indicated by
•Secured networks are indicated by
next to the Wi-Fi® network name.
next to the Wi-Fi® network name.
Some Wi-Fi® networks do not show up in the list of available networks because they do not
broadcast their network name (SSID). If you know the network name, you can add it manually
to your list of available Wi-Fi® networks.
To turn on Wi-Fi®
1From your Homescreen, tap
.
2Find and tap Settings.
3Drag the slider beside Wi-Fi to the right to turn on the Wi-Fi® function.
It may take a few seconds before Wi-Fi® is enabled.
To connect to a Wi-Fi® network automatically
1From your Homescreen, tap
.
2Find and tap Settings.
3Tap Wi-Fi. All available Wi-Fi® networks are displayed.
4Tap a Wi-Fi® network to connect to it. For secured networks, enter the relevant
password.
To search for new available networks, tap
network successfully, refer to the relevant troubleshooting tips for your device at
www.sonymobile.com/support/
is displayed in the status bar once you are connected.
1From your Homescreen, tap .
2Find and tap Settings > Wi-Fi.
3Tap .
4Enter the Network name (SSID) information.
5To select a security type, tap the Security field.
6If required, enter a password.
7To edit some advanced options such as proxy and IP settings, mark the Show
advanced options checkbox and then edit as desired.
8Tap Save.
Contact your Wi-Fi® network administrator to get the network SSID and password.
Increasing Wi-Fi® signal strength
There are a number of things you can do to increase the strength of a Wi-Fi® signal:
•Move your device closer to the Wi-Fi® access point.
•Move the Wi-Fi® access point away from any potential obstructions or interference.
•Don’t cover the Wi-Fi® antenna area of your device (the highlighted area in the
illustration).
Wi-Fi® settings
When you are connected to a Wi-Fi® network or when there are Wi-Fi® networks
available in your vicinity, it is possible to view the status of these networks. You can also
enable your device to notify you whenever an open Wi-Fi® network is detected.
If you are not connected to a Wi-Fi® network, your device uses a cellular data
connection to access the Internet (if you have set up and enabled a cellular data
connection on your device). By adding a Wi-Fi® sleep policy, you can specify when to
switch from Wi-Fi® to cellular data.
To enable Wi-Fi® network notifications
1Turn on Wi-Fi®, if it is not already on.
2From your Homescreen, tap
3Find and tap Settings > Wi-Fi.
4Press
5Tap Advanced.
6Mark the Network notification checkbox.
1From the Homescreen, tap
2Find and tap Settings > Wi-Fi.
3Tap the Wi-Fi® network that you are currently connected to. Detailed network
.
To view detailed information about a connected Wi-Fi® network
1From the Homescreen, tap .
2Find and tap Settings > Wi-Fi.
3Tap , then tap Advanced > Keep Wi-Fi on during sleep.
4Select an option.
Sharing your mobile data connection
You can share your device's mobile data connection with a single computer using a USB
cable. This process is called USB tethering. You can also share your device's data
connection with up to eight other devices at once by turning your device into a portable
Wi-Fi® hotspot. When your device's mobile data connection is successfully shared, the
sharing devices can use your device's data connection, for example, to surf the Internet,
download applications, or send and receive emails.
You may need to prepare your computer to establish a network connection via USB cable. Go
to www.android.com/tether to get the most current information.
To share your data connection using a USB cable
1Deactivate all USB cable connections to your device.
2Using the USB cable that came with your device, connect your device to a
computer.
3From your Homescreen, tap
4Find and tap Settings > More… > Tethering & portable hotspot.
5Mark the USB tethering checkbox, then tap OK if prompted.
status bar once you are connected.
6To stop sharing your data connection, unmark the USB tethering checkbox or
disconnect the USB cable.
.
is displayed in the
You cannot share your device's data connection and SD card over a USB cable at the same
time.
To use your device as a portable Wi-Fi® hotspot
1From your Homescreen, tap
2Find and tap Settings > More… > Tethering & portable hotspot.
3Tap Portable Wi-Fi hotspot settings > Configure Wi-Fi hotspot.
4Enter the Network name (SSID) information.
5To select a security type, tap the Security field. If required, enter a password.
6Tap Save.
7Tap
8If prompted, tap OK to confirm. appears in the status bar once the portable Wi-
Fi® hotspot is active.
9To stop sharing your data connection via Wi-Fi®, unmark the Portable Wi-Fi
hotspot checkbox.
To rename or secure your portable hotspot
1From the Homescreen, tap
2Find and tap Settings > More… > Tethering & portable hotspot.
3Tap Portable Wi-Fi hotspot settings > Configure Wi-Fi hotspot.
4Enter the Network name (SSID) for the network.
5To select a security type, tap the Security field.
6If required, enter a password.
7Tap Save.
and mark the Portable Wi-Fi hotspot checkbox.
.
.
Controlling data usage
You can keep track of the amount of data transferred to and from your device over your
mobile data or Wi-Fi® connection during a given period. For example, you can view the
amount of data used by individual applications. For data transferred over your mobile