Sony DT368, DT310, DT360 User Manual

User´s Guide

BUSINESSPHONE 250

BUSINESSPHONE 50

Portable Telephones

DT310 / DT360 / DT368

BUSINESSPHONE 250 / BUSINESSPHONE 50 – VERSION 5.0 PORTABLE TELEPHONES DT310 / DT360 / DT368

USER’S GUIDE

This document contains proprietary information which is protected by copyright. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, or translated into another language, without prior written consent of Ericsson Austria AG, Vienna, Austria.

The information in this document is subject to alteration without prior notice.

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.

Ericsson Austria AG Pottendorfer Strasse 25-27 A-1121 Vienna, Austria Telephone: +43-1-81 100-5450 Telefax: +43-1-81 100-5437 http://www.ericsson.at

BusinessPhone 250 / BusinessPhone 50

Portable DT310 / DT360 / DT368

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Name..................................................................................

Position ..............................................................................

Company............................................................................

Address ..............................................................................

City ....................................................................................

Postcode .............................. Country..............................

Tel ......................................................................................

Fax......................................................................................

Email ..................................................................................

BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368

Portable DT310 / DT360 / DT368

BusinessPhone 250 / BusinessPhone 50

Welcome to the User´s Guide for the following portable telephones from Ericsson: DT310, DT360 and the DT368 in the BusinessPhone 250 / BusinessPhone 50 system.

It is a state-of-the-art business communications system. Its alliance of features and facilities effectively improves communications for virtually any kind of organization. To take full advantage of these advanced features and facilities there is a line of phones, designed for ease of use in every situation.

Note: The features described in this user´s guide are related to version 5.0 of the BusinessPhone 250 / BusinessPhone 50 system, some features described in this guide might not work in earlier version of the system.

Some features described in this user´s guide might be protected by a hardware dongle that has to be bought separately.

The portable telephones are DECT (Digital Enhanced Cordless Telephony) business cordless telephones.

Your organisations premises is covered by a number of cells which forms the coverage area. You can make and answer calls anywhere within this area, outside the area you will lose contact with the system.

To get the most from your portable telephone and this User´s guide, we recommend to read the ”Important” and ”Basics” sections first.

The User´s Guide describes the facilities of the BusinessPhone system and the portable telephones with a factory defaults programming. There may be some differences in the way your phone is programmed. Please consult your system administrator if you need further information.

Company coverage

This Portable Telephone complies with the requirements of the following European Council Directives: 91/263/EEC concerning telecommunications terminal equipment 73/ 23/EEC concerning electrical safety 89/336/EEC concerning electromagnetic compatibility

BusinessPhone 250 / BusinessPhone 50

Portable DT310 / DT360 / DT368

Table of Contents

page

Important ................................................................................5

Portable - DT310 ....................................................................6

Portable - DT360 ..................................................................10

Portable - DT368 ..................................................................16

Outgoing calls ........................................................................22

During calls ............................................................................24

Call forwarding ......................................................................29

Information ............................................................................33

Internal messages ....................................................................37

Mailbox system ......................................................................40

Abbreviated numbers ..............................................................43

Group facilities ......................................................................47

Other useful facilities..............................................................50

Security ..................................................................................55

Least Cost Routing ................................................................58

Phone book ............................................................................59

Adjustments............................................................................63

Installation..............................................................................64

Trouble shooting ....................................................................68

Glossary ..................................................................................70

Useful hints ............................................................................72

Index ......................................................................................73

Quick reference guide - DT310..............................................78

IMPORTANT

BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368

GUIDELINES Consider these suggestions and guidelines to keep your

telephone in good shape and working properly.

Intrinsic safety The portable is not specified as intrinsically safe, so do not

use it in hazardous areas.

Battery handling The battery contains environmental polluting material.

If damaged, return it to a collecting point.

Cleaning Clean the portable only with a soft, water dampened cloth.

Using soap or any other cleaning materials may discolour or damage the portable.

Treatment Do not expose the portable to direct sunlight for long

periods. Keep the portable away from excessive heat and moisture.

HOW TO USE THIS MANUAL Find out which portable telephone you have, and then read

the related ”Basics” section. This will give you a good basic understanding about the specific portable you are using.

Note: To see which portable telephone you have, see your portable above the right display corner.

The following sections describe the BusinessPhone functions for all three portable telephones, which means that the keys differ between the telephones.

Therefore, if the function procedure is the same on all three telephones, the DT368 keys are displayed to describe the function. See example below.

Example : The ”ON/MUTE”-key is different on all three telephone

types. It is displayed with the DT368-key.

Press shortly to mute the ringing or warning for the moment

PORTABLE - DT310

BusinessPhone 250 / BusinessPhone 50

Portable DT310 / DT360 / DT368

DESCRIPTION DT310 GENERAL This section gives you a short description of your DT310

portable telephone, how to switch on/off your portable and how to answer and make calls.

Note: To see which portable telephone you have, see your portable above the right display corner.

DESCRIPTION PORTABLE DT310

Antenna

Earpiece

Microphone

Accessory Connector

Warning Light

(Ringing, Battery low, exit cover area).

Battery

Control key

Activate functions with blue text.

Keypad

Display (2 rows)

Display at rest. See section ”Display info”.

On / Mute or Off

R-key

Control key

Redial the last number.

Control key

Put your portable

on or off hook.

Control key

Memory: Recall a number

from memory.

Prog: Store a number in

memory, confirm.

Volume Down

On hook: lower ringer

volume.

Off hook: lower earpiece

volume.

Volume Up

On hook: raise ringer

volume.

Off hook: raise earpiece

volume.

PORTABLE - DT310

BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368

Display info The display gives you visual feedback on the current status

by showing different statuses, visualised by icons.

The DT310 display

Display icons

Standby

On when your portable is locked to the system and flashes when you are outside the coverage area.

Call

On when your portable is off hook and flashes during ringing.

Battery

Flashes fast when the battery is low or being charged and is on when charging is completed.

Ringer off

On when the ringer is suppressed or switched off.

Program

Flashes when you have to choose a short number key and is on when entering a telephone number.

PORTABLE - DT310

BusinessPhone 250 / BusinessPhone 50

Portable DT310 / DT360 / DT368

SWITCHING ON/OFF THE PORTABLE

Switch on the DT310

Press until the display lights up

If the portable does not switch on or the battery icon starts flashing, the battery is low. Charge the battery. While charging, you can use your portable normally.

Switch off the DT310 Note: During calls, you cannot switch off your telephone.

Press

The display turns blank and your portable is switched off.

PORTABLE - DT310

BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368

ANSWER CALLS A ringing signal indicates an incoming call. The ringing type

tells you whether the call is an internal, external or call back call.

Press to answer

If the portable rings at an inconvenient moment:

Press to suppress the ringing for the moment

Note: Calls can be answered at any time, no matter if you are programming, or keying in a number etc.

End the call

Press

MAKE CALLS How to make internal and external calls.

Press

Dial tone. The call icon shows that the portable is off hook.

Enter the telephone number

Press to end the call

Note: If you receive a call while keying in the number, simply press hook to answer. You can make your calls faster by using abbreviated numbers.

PORTABLE - DT360

BusinessPhone 250 / BusinessPhone 50

Portable DT310 / DT360 / DT368

DESCRIPTION DT360 GENERAL This section gives you a short description of your DT360

portable telephone, how to switch on/off your portable and how to answer and make calls.

Note: To see which portable telephone you have, see your portable above the right display corner.

DESCRIPTION PORTABLE DT360

Antenna

Earpiece

Microphone

Accessory Connector

Warning Light

(Ringing, Battery low, exit cover area)

Control key

Scroll down through menus, name list. Move right in choices. Space when editing text. Pause when entering telephone number.

Keypad

CCaallllNN aammee

888888

Display (3 rows)

Display at rest, 888 is (your) extension number. See section ”Display info”.

On / Mute

R-key

Control key

Return to main menu, cancel/reject

Control key

Answer call/end call, access menu, accept.

Control key

Scroll up through menus or

name list.

Move left in choices.

Backspace when editing text.

Battery

Volume Down

On hook: lower ringer

volume.

Off hook: lower earpiece

volume.

Volume Up

On hook: raise ringer

volume.

Off hook: raise earpiece

volume.

PORTABLE - DT360

BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368

Display info The display gives you visual feedback on all actions that you

perform, and also textual warnings. The upper two rows are text rows (12 possible characters in each row), showing menus that you can access, names and numbers that you edit or dial, your phone id etc. The lower row displays different statuses, visualised by icons.

The DT360 display

Signs in the text rows

Menu pointer

Shows the menu that can be accessed by pressing yes.

Key sign

Indicates that the name displayed is part of the fixed phone book and cannot be edited.

Number too long for display

There are more digits to the left.

Dash

Indicates that a pause is programmed in the telephone number.

Ringer Melody

Is an option you can choose from the Ringer Tones menu, to compose your own Ringing Melody. In other menus it marks a phone number as already called.

Exclamation Mark

Marks an unread entry in an entry list.

(continued)

–

PORTABLE - DT360

BusinessPhone 250 / BusinessPhone 50

Portable DT310 / DT360 / DT368

DESCRIPTION PORTABLE DT360 (continued)

Display icons

Standby

On when your portable is locked to the system and flashes when you are outside the coverage area.

Call

On when your portable is off hook and flashes during dialling and ringing.

Ringer off

On when the ringer is suppressed or switched off.

Message

Message received. Only available if your portable supports “message waiting” or “page messaging”.

Battery gauge

Flashes fast when the battery is being charged and is on when charging is completed. Indicates the amount of talk and standby time left:

100% left 75% left 50% left 25% left

Additional display features Depending on which portable you have and which network

you are connected to, additional display features are available. For example displaying of date, time and the number of an incoming call.

Ask your system administrator if you require additional display features.

PORTABLE - DT360

BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368

SWITCHING ON/OFF THE PORTABLE

Switch on the DT360

Press until the display lights up

If the portable does not switch on or the battery icon starts flashing, the battery is low. Charge the battery. While charging, you can use your portable normally.

Note: If the signal strength icon is off and the message ”

NoSystem” is displayed you cannot make or answer calls.

Switch off the DT360 Note: During calls, you cannot switch off your telephone.

Press until ”

PPoowweerrOOffff

” is selected

Press

The display turns blank and your portable is switched off.

PORTABLE - DT360

BusinessPhone 250 / BusinessPhone 50

Portable DT310 / DT360 / DT368

ANSWER CALLS A ringing signal indicates an incoming call. The ringing type

tells you whether the call is an internal, external or call back call and the display indicates an incoming call.

Display example:

Press to answer

If the portable rings at an inconvenient moment:

Press to suppress the ringing for the moment

Note: Calls can be answered at any time, no matter if you are programming, or keying in a number etc.

End the call

Press

IInnttee rrnn.. CCaall ll

44773366

PORTABLE - DT360

BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368

MAKE CALLS How to make internal and external calls.

Enter the telephone number and press

Your portable will go off hook and dial the number. On the display ” EndCall” is shown, this being your next choice.

Press to end the call

Note:

- Correct a wrong entry by pressing the up key.

- If you decide not to make the call while keying in the number, press ”no” to stop.

- If you receive a call while keying in the number, simply press yes to answer.

- You can make your calls faster by using abbreviated numbers or dial-by-name.

Off Hook If you prefer to dial a number off hook:

Press until ”

OOffffHHooookk

” is selected

Press to confirm

Dial tone.

Key your number on-line

EEnnddCC aallll

00665544 332211

PORTABLE - DT368

BusinessPhone 250 / BusinessPhone 50

Portable DT310 / DT360 / DT368

DESCRIPTION DT368 GENERAL This section gives you a short description of your DT368

portable telephone, how to switch on/off your portable and how to answer and make calls.

Note: To see which portable telephone you have, see your portable above the right display corner.

DESCRIPTION PORTABLE DT368

Antenna

Earpiece

Volume Down

On hook: lower ringer

volume.

Off hook: lower earpiece

volume.

Volume Up

On hook: raise ringer

volume.

Off hook: raise earpiece

volume.

Microphone

Accessory Connector

Warning Light

(Ringing, Battery low, exit cover area)

Control key

Scroll down through menus, name list. Move right in choices. Space when editing text. Pause when entering telephone number.

Keypad

PPrriivv aattee 888888

1155::3377

Display (3 rows)

Display at rest, 888 is (your) extension number. See section ”Display info”.

On/Mute / Off

Switch phone on / Switch phone off (pressed for two seconds). When phone is on and shortly pressed: ringer/ warning sound off. During call: microphone off. During call and warning: warning sound off.

R-key

Put call on hold (inquiry),

take call off hold.

Control key (On hook/No)

End call, one menu back, cancel/reject

Control key (Off hook/Yes)

Answer call, accept.

Control key

Scroll up through menus or

name list.

Move left in choices.

Backspace when editing text.

Battery

PORTABLE - DT368

BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368

Display info The display gives you visual feedback on all actions that you

The DT368 display

Signs in the text rows

Menu pointer

Shows the menu that can be accessed by pressing yes.

Key sign

Indicates that the name displayed is part of the fixed phone book and cannot be edited.

Number too long for display

There are more digits to the left.

Dash

Indicates that a pause is programmed in the telephone number.

Ringer Melody

Is an option you can choose from the Ringer Tones menu, to compose your own Ringing Melody. In other menus it marks a phone number as already called.

Exclamation Mark

Marks an unread entry in an entry list.

(continued)

–

PORTABLE - DT368

BusinessPhone 250 / BusinessPhone 50

Portable DT310 / DT360 / DT368

DESCRIPTION PORTABLE DT368 (continued)

Display icons

Signal strength

On when your portable is locked to the system. The bars indicate reception quality. Four bars indicate optimal reception.

Ringer off

On when the ringer is suppressed or switched off.

Message

Message received.

Call

On when your portable is off hook and flashes during ringing.

Battery gauge

The battery cells are flashing sequentially when the battery is being charged and is on when charging is completed. Indicates the amount of talk and standby time left.

Battery low! Charge battery

When the icon is flashing the battery is low. Four squares indicate a fully charged battery.

Additional display features Depending on which portable you have and which network

you are connected to, additional display features are available. For example displaying of date, time and the number of an incoming call.

Ask your system administrator if you require additional display features.

PORTABLE - DT368

BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368

SWITCHING ON/OFF THE PORTABLE

Switch on the DT368

Press until the display lights up

If the portable does not switch on or the battery icon starts flashing, the battery is low. Charge the battery. While charging, you can use your portable normally.

Note: If the signal strength icon is off and the message ”

NoSystem” is displayed you cannot make or answer calls.

Switch off the DT368 Note: During calls, you cannot switch off your telephone.

Press

The display turns blank and your portable is switched off.

PORTABLE - DT368

BusinessPhone 250 / BusinessPhone 50

Portable DT310 / DT360 / DT368

ANSWER CALLS A ringing signal indicates an incoming call. The ringing type

tells you whether the call is an internal, external or call back call and the display indicates an incoming call.

Display example:

Press to answer

If the portable rings at an inconvenient moment:

Press to suppress the ringing for the moment

Note: Calls can be answered at any time, no matter if you are programming, or keying in a number etc.

End the call

Press

>> IInntt eerrnn ..CCaa llll

44773366

PORTABLE - DT368

BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368

MAKE CALLS How to make internal and external calls.

Enter the telephone number and press

Your portable will go off hook and dial the number. On the display the duration time of the call is shown.

Press to end the call

Note:

- Correct a wrong entry by pressing the up key.

- If you decide not to make the call while keying in the number, press ”no” to stop.

- If you receive a call while keying in the number, simply press yes to answer.

- You can make your calls faster by using abbreviated numbers or dial-by-name.

Off Hook If you prefer to dial a number off hook:

Press

Dial tone.

Key your number on-line

OUTGOING CALLS

BusinessPhone 250 / BusinessPhone 50

Portable DT310 / DT360 / DT368

OUTGOING CALLS GENERAL Sometimes you make a call but the person isn´t available.

These functions will help you in your attempts to establish contact with the called party.

LAST EXTERNAL NUMBER REDIAL When you initiate an external call the system automatically

stores all the dialled digits, irrespective of whether the call was successful or not.

Press to redial the saved number

REDIAL NUMBER FROM LAST DIALLED LIST Note: This chapter only applies to the DT360 and DT368 telephones.

The last ten (twenty on the DT368) dialled numbers are memorised by your portable. You can redial one of these numbers by selecting the number from the Last Dialled list.

Access ”

LLaassttDDiiaalllleedd

”

Scroll, select number and confirm

A number marked with “!” means new number. You can store numbers permanently by adding them to your phone book, see section ”Phonebook”.

Note: The Last Dialled list will be cleared if the power of your portable is lost.

LastDialled

OUTGOING CALLS

BusinessPhone 250 / BusinessPhone 50 Portable DT310 / DT360 / DT368

AUTOMATIC CALL-BACK You call an extension and receive busy tone or get no answer.

Press and go ”on hook”

Verification tone. You are called back if the extension finishes the ongoing call or the next time the extension finishes a new call. You have to answer within eight seconds otherwise the call-back service is cancelled.

BUSY EXTENSION You call an extension and receive busy tone.

Camp-on You can notify a busy extension of your call by a muted

ringing call (if this function is allowed).

Press to camp on

Keep the handset off hook. When the called extension replaces the handset, it will be called automatically.

Note: If you receive the busy tone again, the desired extension does not allow camp-on.

Intrusion You can intrude on an ongoing call on a busy extension

(if this function is allowed).

Press to intrude

Intrusion tone is heard and a three-party call is established. When the called extension replaces the handset and you keep off hook, the called extension will be recalled automatically.

Note: If you still hear the busy tone, then your extension does not have the authority to intrude or the desired extension is protected against intrusion.

DURING CALLS

BusinessPhone 250 / BusinessPhone 50

Portable DT310 / DT360 / DT368

DURING CALLS GENERAL This BusinessPhone system allows you to handle calls in

many different ways. You can make an inquiry, transfer the call, create a conference, mute the microphone and ringer, change the dial mode or put the call on hold to perform other tasks.

TRANSFER AND INQUIRY You have an ongoing internal or external conversation and

you want to transfer the ongoing call.

Press to put the current call on hold

Dial tone.

Call the third party

You can transfer the call before answer or wait for answer.

Note: Make sure, that you are connected to the desired party. Please read the notes and warnings in section ”Useful hints”.

Press to return to your caller

Go ”on hook” to transfer the call

Note: Sometimes the ”R”-key must be pressed twice. Whether you can put internal calls on hold or transfer calls to external lines depends on your PBX. Consult your system administrator.

Transfer to a busy extension You can even transfer calls to busy extensions. The other party

will hear a muted signal (camp-on), and the call will be extended, as soon as the ongoing call is terminated (if campon is allowed).

+ 58 hidden pages

Sony DT368, DT310, DT360 User Manual

TELEFAX FORM

TABLE OF CONTENTS

IMPORTANT

PORTABLE - DT310

PORTABLE - DT360

PORTABLE - DT368

OUTGOING CALLS

DURING CALLS