Sony DSC-WX500 Help Guide

Digital Still Camera DSC-WX500

How to Use

Before Use

Names of parts

Checking the camera and the supplied items [1]
Identifying parts [2]

Icons and indicators

List of icons on the screen [3]

Using the strap

Using the wrist strap [4]

In-Camera guide

About the [In-Camera Guide] [5]
About the shooting advice [6]

Preparing the camera

Charging the battery pack

Charging the battery pack while it is inserted in the camera [7]
Charging by connecting to a computer [8]
Inserting the battery pack into the camera [9]

Battery life and the number of images that can be recorded/played back using a battery
pack [10]

Supplying power from a wall outlet (wall socket) [11]
Removing the battery pack [12]

Inserting a memory card (sold separately)

Inserting a memory card [13]
Removing the memory card [14]

Setting the language, date and time

Setting language, date and time [15]

Confirming the operation method

Confirming the operation method

Using the control wheel [16]
Using MENU items [17]
Using the Fn (Function) button [18]

Shooting

Shooting still images/movies

Shooting still images [19]
Shooting movies [20]

Selecting a shooting mode

List of mode dial functions [21]
Intelligent Auto [22]
Superior Auto [23]
About Scene Recognition [24]
The advantages of automatic shooting [25]

Program Auto [26]

iSweep Panorama (Face/Motion Detection) [27]
Scene Selection [28]
Shutter Priority [29]
Aperture Priority [30]
Manual Exposure [31]
Memory recall [32]
Movie [33]

Using shooting functions

Using the zoom

Zoom [34]
The zoom features available with this product [35]
Zoom Setting [36]
About zoom scale [37]
Zoom Speed [38]

Using the flash

Using flash [39]
Notes on using the flash [40]
Flash Mode [41]

Selecting a screen display mode

Switching the screen display (Shooting) [42]
DISP Button [43]

Selecting still image size/image quality

Image Size (still image) [44]
Aspect Ratio (still image) [45]
Quality (still image) [46]
Panorama: Size [47]

Panorama: Direction [48]

Adjusting the focus

Focus Area [49]
Center Lock-on AF [50]
Focus-lock [51]
AF Illuminator (still image) [52]

Adjusting the exposure

Exposure Comp. [53]
Metering Mode [54]
Zebra [55]
Exposure Set. Guide [56]

Selecting a drive mode (Continuous shooting/Self-timer)

Drive Mode [57]
Cont. Shooting [58]
Self-timer [59]
Self-timer(Cont) [60]

Taking pictures of yourself by monitoring the screen

Self-portrait/ -timer [61]

Selecting the ISO sensitivity

ISO [62]
Multi Frame NR [63]

Adjusting color tones

White Balance [64]
Capturing a basic white color in [Custom Setup] mode [65]

Selecting an effect mode

Picture Effect [66]

Recording movies

Movie recording formats [67]
File Format (movie) [68]
Record Setting (movie) [69]
Marker Display (movie) [70]
Marker Settings (movie) [71]
SteadyShot (movie) [72]
Micref Level [73]
Wind Noise Reduct. [74]
Auto Slow Shut. (movie) [75]
MOVIE Button [76]

Customizing the shooting functions for convenient use

Memory [77]
Function Menu Set. [78]
Custom Key Settings [79]
Function of the ? button [80]
Function of the center button [81]
Function of the left button [82]
Function of the right button [83]
Function of the down button [84]

Setting the other functions of this product

Photo Creativity [85]
Smile/Face Detect. [86]
Soft Skin Effect (still image) [87]
Face Registration (New Registration) [88]
Face Registration (Order Exchanging) [89]
Face Registration (Delete) [90]

Red Eye Reduction [91]

Auto Obj. Framing (still image) [92]
Write Date (still image) [93]
Grid Line [94]
Auto Review [95]
Release w/o Card [96]

Viewing

Viewing still images

Playing back images [97]
Playback zoom [98]
Image Index [99]
Switching the screen display (during playback) [100]

Deleting images

Deleting a displayed image [101]
Deleting multiple selected images [102]

Playing back movies

Playing back movies [103]
Motion Shot Video [104]

Viewing panoramic images

Playing back panoramic images [105]

Printing

Specify Printing [106]

Using viewing functions

View Mode [107]

Slide Show [108]

Rotate [109]
Protect [110]
4K Still Image PB [111]
Beauty Effect [112]

Viewing images on a TV

Viewing images on an HD TV [113]
Viewing images on a “BRAVIA” Sync-compatible TV [114]

Changing settings

Setup menu

Monitor Brightness [115]
Volume Settings [116]
Audio signals [117]
Upload Settings(Eye-Fi) [118]
Tile Menu [119]
Mode Dial Guide [120]
Delete confirm. [121]
Display Quality [122]
Pwr Save Start Time [123]
PAL/NTSC Selector [124]
Demo Mode [125]
HDMI Resolution [126]
24p/60p Output (movie) (Only for 1080 60i compatible models) [127]
CTRL FOR HDMI [128]
HDMI Info. Display [129]
USB Connection [130]
USB LUN Setting [131]
USB Power Supply [132]
Language [133]

Date/Time Setup [134]

Area Setting [135]
Format [136]
File Number [137]
Select REC Folder [138]
New Folder [139]
Folder Name [140]
Recover Image DB [141]
Display Media Info. [142]
Version [143]
Certification Logo (Overseas model only) [144]
Setting Reset [145]

Using Wi -Fi functions

Connecting this product and a Smartphone

PlayMemories Mobile [146]
Connecting an Android smartphone to this product [147]
Connecting the product to an iPhone or iPad [148]
Calling up an application using [One-touch(NFC)] [149]

Controlling this product using a Smartphone

Smart Remote Embedded [150]
One-touch connection with an NFC-enabled Android smartphone (NFC One-touch

remote) [151]

Transferring images to a Smartphone

Send to Smartphone [152]
Sending images to an Android smartphone (NFC One-touch Sharing) [153]

Transferring images to a computer

Send to Computer [154]

Transferring images to a TV

View on TV [155]

Changing the settings of Wi-Fi functions

Airplane Mode [156]
WPS Push [157]
Access Point Set. [158]
Edit Device Name [159]
Disp MAC Address [160]
SSID/PW Reset [161]
Reset Network Set. [162]

Adding applications to the product

PlayMemories Camera Apps

PlayMemories Camera Apps [163]
Recommended computer environment [164]

Installing the applications

Opening a service account [165]
Downloading applications [166]
Downloading applications directly to the product using the Wi-Fi function [167]

Starting the applications

Launching the downloaded application [168]

Managing the applications

Uninstalling applications [169]
Changing the order of applications [170]
Confirming the account information of PlayMemories Camera Apps [171]

Viewing on computers

Recommended computer environment

Recommended computer environment [172]

Using the software

PlayMemories Home [173]
Installing PlayMemories Home [174]
Software for Mac computers [175]

Connecting this product and a computer

Connecting the product to a computer [176]
Importing images to the computer [177]
Disconnecting the product from the computer [178]

Creating a movie disc

Disc type [179]
Selecting the disc creation method [180]
Creating a disc with a device other than a computer [181]
Creating Blu-ray Discs [182]

Precautions/This product

Precautions

Precautions [183]
On the internal rechargeable battery [184]
Notes on the battery pack [185]
Charging the battery pack [186]
Memory card [187]

Cleaning this product

On cleaning [188]

Number of recordable still images and recordable time of movies

Number of still images [189]
Recordable time of movies [190]

Using this product abroad

Plug adaptor [191]
On TV color systems [192]

Other information

ZEISS lens [193]
AVCHD format [194]
License [195]

Trademarks

Trademarks [196]

Troubleshooting

If you have problems

If you have problems

Troubleshooting [197]

Troubleshooting

Battery pack and power

You cannot insert the battery pack into the product. [198]

You cannot turn on the product. [199]

The power turns off suddenly. [200]
The remaining battery level indicator shows an incorrect level. [201]
The charge lamp on the product flashes when charging the battery pack. [202]
The battery pack is not charged. [203]

Shooting still images/movies

You cannot record images. [204]
Recording takes a long time. [205]
The same image is captured multiple times. [206]
The image is out of focus. [207]
Zoom does not work. [208]
The flash does not work. [209]
Fuzzy white circular spots appear on images shot using the flash. [210]
The close-up shoot function (Macro) does not work. [211]
The recording date and time are not displayed on the screen. [212]
The date and time are recorded incorrectly. [213]
The aperture value and/or shutter speed flashes. [214]
The image colors are not correct. [215]
Noise appears in the image when you view the screen in a dark place. [216]
The eyes of the subject come out red. [217]
Dots appear and remain on the screen. [218]
You cannot shoot images continuously. [219]
The image is whitish (Flare)./Blurring of light appears on the image (Ghosting). [220]
The image is blurred. [221]
The monitor darkens after a short period of time passed. [222]
The flash takes too long to recharge. [223]

Viewing images

Images cannot be played back. [224]
The date and time are not displayed. [225]
The image cannot be deleted. [226]

The image was deleted by mistake. [227]

The number of recordable images does not decrease, or decreases two images at a time.

Wi-Fi

You cannot find the wireless access point to be connected. [228]
[WPS Push] does not work. [229]
[Send to Computer] is canceled halfway. [230]
You cannot send movies to a smartphone. [231]
[Smart Remote Embedded] or [Send to Smartphone] is canceled halfway. [232]
The shooting screen for [Smart Remote Embedded] is not displayed smoothly./The

connection between this product and the smartphone is disconnected. [233]
You cannot use One-Touch connection (NFC). [234]

Computers

The computer does not recognize this product. [235]
You cannot import images. [236]
The image and sound are interrupted by noise when viewing a movie on a computer.

[237]
Images exported from a computer cannot be viewed on this product. [238]

Memory cards

Formatted the memory card by mistake. [239]

Printing

Images are printed with both edges cut off. [240]
You cannot print images with the date. [241]

Others

The lens gets fogged. [242]
The product stops with the lens portion extended./The product turns off with the lens

portion extended. [243]
The product becomes warm when you use it for a long time. [244]
The Clock Set screen appears when you turn on the product. [245]

[246]
Settings are reset even though resetting operation has not been performed. [247]
The product does not work properly. [248]
A sound is produced when the product is shaken. [249]
“--E-” appears on the screen. [250]

Messages

Messages

Self-diagnosis display [251]
Warning messages [252]

Situations this product has difficulty handling

Situations this product has difficulty handling

Situations this product has difficulty handling [253]

[1] How to Use Before Use Names of parts

Checking the camera and the supplied items

The number in parentheses indicates the number of pieces.

Camera (1)
NP-BX1 Rechargeable battery pack (1)

Micro USB Cable (1)

AC-UB10C/UB10D AC Adaptor (1)

Power cord (mains lead) (1)* (not supplied in the U.S.A. and Canada)

*Multiple power cords may be supplied with your camera. Use the appropriate one that matches your country/region.

Wrist Strap (1)

Instruction Manual (1)
Wi-Fi Connection/One-touch (NFC) Guide (1)

[2] How to Use Before Use Names of parts

Identifying parts

1. ON/OFF (Power) button

2. Shutter button

3. Mode dial

4. For shooting: W/T (zoom) lever
For viewing: (Index) lever/Playback zoom lever

5. Self-timer lamp/AF Illuminator

6. Flash

Do not cover the flash with your finger.
If not using the flash, press it down manually.

7. (N mark)

Align this mark when you connect the camera to a smartphone with an NFC function.
For details, refer to the operating instructions supplied with your smartphone.
NFC (Near Field Communication) is an international standard of the short-range
wireless communication technology.

8. Lens

1. Microphone

2. (Flash pop-up) switch

When using the flash, slide the (Flash pop-up) switch.

3. Monitor

When shooting from low angles or shooting self-portraits, adjust the monitor angle.

4. For shooting: Fn (Function) button
For viewing: (Send to Smartphone) button

5. MOVIE (Movie) button

6. MENU button

7. Charge lamp

8. Multi/Micro USB Terminal

Supports Micro USB compatible device.

9. Wi-Fi antenna (built-in)

10. Hook for strap

11. Control wheel

12. (Playback) button

13. ?/ (In-Camera Guide/Delete) button

1. Battery lock lever

2. Battery insertion slot

3. Tripod socket hole

Use a tripod with a screw less than 5.5 mm (7/32 inches) long. Otherwise, you
cannot firmly secure the camera, and damage to the camera may occur.

4. Access lamp

5. Memory card slot

6. HDMI micro jack

7. Battery/Memory card cover

8. Speaker

[3] How to Use Before Use Icons and indicators

List of icons on the screen

The displayed contents and their positions shown below are just a guideline, and may differ
from the actual display.

List of shooting mode icons

List of viewing mode icons

1. P P* A S M
Shooting mode

Memory recall

NO CARD

Memory card/Upload

Scene Recognition icons

Scene Selection

100

Remaining number of recordable images

Aspect ratio of still images

18M / 16M / 13M / 10M / 8.9M / 7.5M / 5.0M / 4.5M / 3.7M / 2.1M / VGA

Image size of still images

Image quality of still images

Frame rate of movies

Record setting of movies

NFC is activated

Remaining battery

Remaining battery warning

USB power supply

Flash charge in progress

AF Illuminator

SteadyShot/Camera shake warning

Airplane mode

Overlay icon

Micref Level Low

White Balance

Wind Noise reduction

Database file full/Database file error

Overheating warning

Smart Zoom/ Clear Image Zoom/Digital Zoom

Spot metering area

C:32:00

Self-diagnosis display

View Mode

100-0003

Folder-File number

File format of movies

Protect

DPOF

DPOF set

Auto object framing image

2.
Drive mode

Metering mode

Flash mode/Red-eye reduction

Focus mode

Focus Area

Smile/Face Detect.

Soft skin effect

Picture Effect

Smile detection sensitivity indicator

3. Lock-on AF
Guide display for Lock-on AF

STBY

Movie recording standby

REC 0:12

Recording time of the movie (m:s)

Control wheel function

Focus

1/250

Shutter speed

F3.5

Aperture Value

±0.0

Metered Manual

±0.0

Exposure compensation

ISO400

ISO sensitivity

Shutter speed indicator

Aperture indicator

Histogram

Picture Effect error

2015-1-1
10:37AM

Date of recording

3/7

File number/Number of images in the view mode

Copyright information exists for image

[4] How to Use Before Use Using the strap

Using the wrist strap

Attach the wrist strap and place your hand through the loop to prevent damage caused by
dropping the product.

[5] How to Use Before Use In-Camera guide

About the [In-Camera Guide]

The [In-Camera Guide] displays descriptions of MENU items, Fn (Function) button, and
settings, and if a function cannot be set, the reason why.

1. Press the MENU or Fn button.

2. Select the desired MENU item using up/down/left/right side on the control wheel.

3. Press the / (In-Camera Guide/Delete) button.
The operation guide for the MENU item you have selected in step 2 is displayed.

If you press the on the center of the control wheel after selecting an item shown
in gray, the reason the item cannot be set is displayed.

[6] How to Use Before Use In-Camera guide

About the shooting advice

Displays the shooting advice according to the selected shooting mode.

1. Press the / (In-Camera Guide/Delete) button while the shooting screen is
displayed.

2. Press the top/bottom side of the control wheel to select the desired shooting advice,
then press on the center.
The shooting advice is displayed.

You can scroll the screen by pressing the up/down side of the control wheel.

Hint

To view all the shooting advice, select MENU → (Camera Settings) → [Shooting Tip
List].

[7] How to Use

Preparing the camera Charging the battery pack

Charging the battery pack while it is inserted in the
camera

When using the camera for the first time, be sure to charge the battery pack. The charged

battery pack will discharge little by little, even if you do not use it. To avoid missing a
shooting opportunity, charge the battery pack before shooting.

1. Turn the power OFF.

2. Connect the camera with the battery pack inserted to the AC Adaptor (supplied) using
the micro USB cable (supplied), and connect the AC Adaptor to the wall outlet (wall
socket).

For customers in the U.S.A. and Canada

For customers in countries/regions other than the U.S.A. and
Canada

Charge lamp

Lit: Charging
Off: Charging finished
Flashing: Charging error or charging paused temporarily because the camera is not
within the proper temperature range

If the charge lamp lights up once and then immediately turns off, the battery pack is
fully charged.

Charging time (Full charge)

The charging time is approximately 230 min. using the AC Adaptor (supplied).

The charging time may differ depending on the remaining capacity of the battery pack or

import images to a computer without worrying about the battery running out.

the charging conditions.
The battery pack can be charged even when it is not fully depleted.
The above charging time applies when charging a fully depleted battery pack (supplied) at
a temperature of 25°C (77°F). Charging may take longer depending on the conditions of
use and the environment.

Note

If the charge lamp flashes when the battery pack is not fully charged, remove the battery
pack or disconnect the USB cable from the camera and then re-insert it to recharge.
If the charge lamp on the camera flashes when the AC Adaptor is connected to the wall
outlet (wall socket), this indicates that charging is temporarily stopped because the
temperature is outside the recommended range. When the temperature gets back within
the appropriate range, the charging resumes. We recommend charging the battery pack
at an ambient temperature of between 10°C to 30°C (50ºF to 86ºF).
Connect the AC Adaptor to the nearest wall outlet (wall socket). If malfunctions occur
while using the AC Adaptor, immediately disconnect the plug from the wall outlet (wall
socket) to disconnect from the power source.
When you use a completely new battery pack or a battery pack that has not been used for
a long time, the charge lamp may flash quickly when the battery is charged for the first
time. If this happens, remove the battery pack or disconnect the USB cable from the
camera and then re-insert it to recharge.
Do not continuously or repeatedly charge the battery pack without using it if it is already
fully charged or close to fully charged. Doing so may cause a deterioration in battery
performance.
When charging is finished, disconnect the AC Adaptor from the wall outlet (wall socket).
Be sure to use only genuine Sony brand battery packs, micro USB cables (supplied) and
AC Adaptors (supplied).

[8] How to Use

Preparing the camera Charging the battery pack

Charging by connecting to a computer

The battery pack can be charged by connecting the camera to a computer using a micro
USB cable.

1. Turn off the product, and connect to the USB terminal of the computer.

If you connect the camera to a computer when power is turned on, the camera will
be powered by the computer while the battery is not charged, which allows you to

Note

Note the following points when charging via a computer:

If the product is connected to a laptop computer that is not connected to a power source, the
laptop battery level decreases. Do not leave the product connected to a laptop computer for an
extended period of time.
Do not turn on/off or restart the computer, or wake the computer from sleep mode when a USB
connection has been established between the computer and the camera. Doing so may cause a
malfunction. Before turning on/off or restarting the computer, or waking the computer from sleep
mode, disconnect the camera from the computer.
Proper operation cannot be guaranteed on all types of computers.
Charging cannot be guaranteed with a custom -built computer, modified computer, or a computer
connected through a USB hub.
The camera may not operate correctly when other USB devices are used at the same time.

[9] How to Use Preparing the camera Charging the battery pack

Inserting the battery pack into the camera

How to insert the battery pack into the camera

1. Open the battery cover.

2. Insert the battery pack while pressing the lock lever (A) with the tip of the battery until
the battery locks into place.

3. Close the cover.

[10] How to Use Preparing the camera Charging the battery pack

Battery life and the number of images that can be
recorded/played back using a battery pack

Shooting (still images):
Number of images: approx. 400
Actual shooting (movies):
Battery life: approx. 75 min.
Continuous shooting (movies):
Battery life: approx. 110 min.
Viewing (still images):
Battery life: approx. 330 min., Number of images: approx. 6600

Note

The above battery life and number of images applies when the battery pack has been fully

charged. The battery life and number of images may decrease depending on the

conditions of use.
The battery life and number of images that can be recorded is for shooting under the
following conditions:

The battery pack is used at an ambient temperature of 25°C (77°F).
Using Sony Memory Stick PRO Duo (Mark2) media (sold separately)
[Display Quality]: [Standard]

The number for "Shooting (still images)" is based on the CIPA standard, and is for
shooting under the following conditions (CIPA: Camera & Imaging Products Association):

DISP: [Display All Info.]
One picture is taken every 30 seconds.
The zoom is switched alternately between the W and T ends.
The flash strobes once for every two pictures.
The power is turned on and off once every ten times.

The number of minutes for movie shooting is based on the CIPA standard, and is for
shooting under the following conditions:

The image quality is set to 60i 17M (FH) .
Actual shooting (movies): Battery life based on repeated shooting, zooming, shooting stand- by,
turning on/off, etc.
Continuous movie shooting: Battery life based on non-stop shooting until the limit (29 minutes) has
been reached, and then continued by pressing the MOVIE button again. Other functions, such as
zooming, are not used.

If the remaining battery is not displayed, press the DISP (Display Setting).

[11] How to Use

Preparing the camera Charging the battery pack

Supplying power from a wall outlet (wall socket)

If you use an AC-UD10 AC adaptor (sold separately) that is compatible with shooting and
playback, power will be supplied to the camera via the AC adaptor when you are using the
camera without using up the battery power.

1. To supply power to the camera during shooting/playback, connect the camera to the
AC adaptor AC-UD10 (sold separately) and plug the AC adaptor into a wall outlet (wall
socket).

Note

You can shoot or play back images while the supplied AC adaptor is connected to the
camera. However, the camera will turn off when the battery pack is completely
discharged.

If you use the camera while power is supplied from a wall outlet (wall socket), make sure

that the icon ( / ) displays on the monitor.

[12] How to Use

Preparing the camera Charging the battery pack

Removing the battery pack

How to remove the battery pack

1. Make sure that the access lamp is not lit, and turn off the camera.

2. Slide lock lever (A) and remove the battery pack.

Be careful not to drop the battery pack.

[13] How to Use Preparing the camera Inserting a memory card (sold separately)

Inserting a memory card

How to insert a memory card

1. Open the memory card cover.

2. Insert the memory card.

Ensure that the notched corner is facing in the correct direction.
With the notched corner facing in the direction illustrated, insert the memory card

until it clicks into place.

3. Close the memory card cover.

Hint

When you use a memory card with this product for the first time, it is recommended that
you format the card using the product for stable performance of the memory card.

[14] How to Use

Preparing the camera Inserting a memory card (sold separately)