Help Guide
Digital Still Camera
DSC-W830
Use this Help Guide when you have any questions on how to use the camera.
How to use
Before Use
Confirming the operation method
Shooting
Useful shooting functions
Viewing
Changing settings
Using with your computer
Precautions/About this camera
Troubleshooting
If you have problems
Troubleshooting
Warning indicators and messages
Situations this camera has difficulty handling
List of Topics
How to use
Troubleshooting
Notes on use
4-488 -056-11(1)
Copyright 2014 Sony Corporation
Table Of Contents
Before Use 1 ......................................................................................................................................
Names of parts 67 .................................................................................................................
List of icons displayed on the screen 69 ................................................................................
Using the strap 73 ..................................................................................................................
Using internal memory 74 ......................................................................................................
Confirming the operation method 26 .................................................................................................
Using the control button 75 ....................................................................................................
Using MENU items (Shooting) 76 ..........................................................................................
Using MENU items (Viewing) 77 ...........................................................................................
Changing camera settings 78 ................................................................................................
Shooting 3 .........................................................................................................................................
Shooting images 27 ...............................................................................................................
Shooting still images 80 .............................................................................................
Shooting movies 82 ...................................................................................................
Selecting the shooting mode based on the subject 28 ..........................................................
List of mode switch functions 84 ................................................................................
REC Mode 86 ............................................................................................................
Intelligent Auto 87 ......................................................................................................
Scene Recognition 88 ................................................................................................
Program Auto 89 ........................................................................................................
Shooting panoramic images 90 .................................................................................
Scene Selection 93 ....................................................................................................
Useful shooting functions 4 ...............................................................................................................
Zoom 29 .................................................................................................................................
Zoom 95 .....................................................................................................................
Digital Zoom 96 ..........................................................................................................
Using the flash 30 ..................................................................................................................
Flash 98 .....................................................................................................................
DISP (Display Setting) 100 ....................................................................................................
Selecting image size 32 .........................................................................................................
Image size 102 ...........................................................................................................
Image size when shooting Sweep Panorama 103 .....................................................
Image size when shooting movies 104 ......................................................................
Adjusting the focus 33 ...........................................................................................................
Focus 105 ..................................................................................................................
TRACKING FOCUS 107 ............................................................................................
Advanced shooting 34 .......................................................................................................................
Easy Mode 108 ......................................................................................................................
AF Illuminator 110 ..................................................................................................................
Exposure Compensation 111 ................................................................................................
Metering Mode 112 ................................................................................................................
Cont. Shooting Settings 113 ..................................................................................................
Self-Timer 114 .......................................................................................................................
DRO 116 ................................................................................................................................
ISO 117 ..................................................................................................................................
White Balance 119 .................................................................................................................
Picture Effect 121 ..................................................................................................................
Color hue 123 ........................................................................................................................
Extracted Color 124 ...............................................................................................................
Movie SteadyShot 125 ...........................................................................................................
Smile Shutter 126 ..................................................................................................................
Smile Detection Sensitivity 128 .............................................................................................
Face Detection 129 ................................................................................................................
Soft Skin Effect 131 ...............................................................................................................
Red Eye Reduction 132 .........................................................................................................
Write Date 134 .......................................................................................................................
Grid Line 136 .........................................................................................................................
Viewing 5 ...........................................................................................................................................
Viewing still images 36 ..........................................................................................................
Viewing still images 137 .............................................................................................
Playback zoom 138 ....................................................................................................
Image Index 139 ........................................................................................................
Easy Mode 141 ..........................................................................................................
Deleting images 37 ................................................................................................................
Deleting images 142 ..................................................................................................
Viewing movies 38 .................................................................................................................
Viewing movies 144 ...................................................................................................
Viewing panorama images 39 ...............................................................................................
Playing back panoramic images 146 .........................................................................
Printing still images 40 ...........................................................................................................
Print (DPOF) 147 .......................................................................................................
Printing still images 149 .............................................................................................
Useful viewing functions 41 ...................................................................................................
View Mode 150 ..........................................................................................................
Beauty Effect 151 .......................................................................................................
Slideshow 153 ............................................................................................................
Retouch 155 ...............................................................................................................
Rotate 157 .................................................................................................................
Protect 158 .................................................................................................................
Viewing images on a TV 42 ...................................................................................................
Viewing an image on a Standard Definition (SD) TV 159 ..........................................
Changing settings 6 ...........................................................................................................................
Setup menu 43 ......................................................................................................................
Disp. Resolution 160 ..................................................................................................
Beep 161 ....................................................................................................................
Monitor Brightness 162 ..............................................................................................
Language Setting 163 ................................................................................................
Display color 164 .......................................................................................................
Demo Mode 165 ........................................................................................................
Initialize 166 ...............................................................................................................
Function Guide 167 ....................................................................................................
Video Out 168 ............................................................................................................
USB Connect Setting 169 ..........................................................................................
USB Power Supply 170 .............................................................................................
LUN Setting 171 .........................................................................................................
Download Music 172 ..................................................................................................
Empty Music 173 .......................................................................................................
Eye-Fi 174 ..................................................................................................................
Power Save 176 .........................................................................................................
Version 177 ................................................................................................................
Format 178 .................................................................................................................
Create REC.Folder 179 .............................................................................................
Change REC.Folder 180 ............................................................................................
Delete REC.Folder 181 ..............................................................................................
Copy 182 ....................................................................................................................
File Number 183 ........................................................................................................
Area Setting 184 ........................................................................................................
Date & Time Setting 186 ............................................................................................
Using with your computer 7 ...............................................................................................................
Recommended computer environment 46 .............................................................................
Recommended computer environment 187 ...............................................................
Using the software 47 ............................................................................................................
PlayMemories Home 188 ...........................................................................................
Music Transfer 189 ....................................................................................................
Installing PlayMemories Home 190 ...........................................................................
Software for Mac 192 .................................................................................................
Connecting the camera to the computer 48 ...........................................................................
Connecting the camera to the computer 193 .............................................................
Importing images to a computer 194 .........................................................................
Disconnecting the camera from the computer 195 ....................................................
Precautions/About this camera 8 .......................................................................................................
Precautions 49 .......................................................................................................................
Precautions 196 .........................................................................................................
Backup of various settings, date and time 198 ..........................................................
Battery pack 199 ........................................................................................................
Notes on charging the battery pack 201 ....................................................................
Memory card 202 .......................................................................................................
On cleaning 50 .......................................................................................................................
On cleaning 205 .........................................................................................................
Number of still images and recordable time of movies 51 .....................................................
Number of still images 206 ........................................................................................
Recordable time of movies 208 .................................................................................
Using the camera abroad 52 .................................................................................................
Using the camera abroad 210 ....................................................................................
On TV color systems 211 ...........................................................................................
About this camera 53 .............................................................................................................
ZEISS lens 212 ..........................................................................................................
License 213 ................................................................................................................
Trademarks 54 .......................................................................................................................
Trademarks 214 .........................................................................................................
If you have problems 215 ..................................................................................................................
Troubleshooting 10 ............................................................................................................................
Battery pack and power 56 ....................................................................................................
Cannot insert the battery pack into the camera 216 ..................................................
Cannot turn on the camera 217 .................................................................................
Power turns off suddenly 218 ....................................................................................
Remaining charge indicator is incorrect 219 ..............................................................
Charge lamp of the camera flashes while charging the battery 220 ..........................
Battery is not charged even if the Charge lamp turns off and
charging is finished 221 .............................................................................................
Shooting still images/movies 57 ............................................................................................
Cannot record images 222 .........................................................................................
Image is blurred 223 ..................................................................................................
Image is out of focus 224 ...........................................................................................
Zoom does not work 225 ...........................................................................................
Cannot select the Face Detection function 226 .........................................................
Flash does not work 227 ............................................................................................
Fuzzy white circular spots appear in images shot using flash 228 ............................
Close-up shoot function (Macro) does not work 229 .................................................
Date and time are not displayed on the screen 230 ..................................................
F value and shutter speed flash when you press and hold the
shutter button halfway down 231 ...............................................................................
Image colors are not correct 232 ...............................................................................
White or purple streaks appear in bright areas of the subject, or
the whole screen of the image becomes reddish 233 ................................................
Noise appears in the image when you view the screen in a dark
place 234 ...................................................................................................................
Eyes of the subject come out red 235 ........................................................................
Dots appear and remain on the screen 236 ...............................................................
Cannot shoot images in succession 237 ...................................................................
Same image is shot several times 238 ......................................................................
Viewing images 59 .................................................................................................................
Cannot play back images 239 ....................................................................................
Date and time are not displayed 240 .........................................................................
Cannot display images in index mode 241 ................................................................
Cannot hear music during slideshow 242 ..................................................................
Computers 60 ........................................................................................................................
Your computer does not recognize the camera 243 ..................................................
Cannot import images 244 .........................................................................................
Image and sound are interrupted by noise when you view a movie
on a computer 245 .....................................................................................................
Images once exported to a computer cannot be viewed on the
camera 246 ................................................................................................................
Memory card 61 .....................................................................................................................
You have formatted a memory card by mistake 247 .................................................
Images are recorded on internal memory even when a memory
card is inserted into the camera 248 ..........................................................................
Internal memory 62 ................................................................................................................
Cannot play back or record images using internal memory 249 ................................
Cannot copy stored data in internal memory to a memory card 250 .........................
Cannot copy memory card data or computer data to internal
memory 251 ...............................................................................................................
Printing 63 ..............................................................................................................................
Images are printed with both edges cut off 252 .........................................................
Cannot print images with date 253 ............................................................................
Others 64 ...............................................................................................................................
The lens gets fogged 254 ..........................................................................................
Camera turns off with the lens portion extended 255 ................................................
Camera becomes warm when you use it for a long time 256 ....................................
Clock Set screen appears when you turn on the camera 257 ...................................
Date or time is incorrect 258 ......................................................................................
Warning indicators and messages 11 ...............................................................................................
Warning indicators and messages 65 ....................................................................................
Self-diagnosis display 259 .........................................................................................
Messages 261 ............................................................................................................
Situations this camera has difficulty handling 265 .............................................................................
Shooting panoramic images 90 .............................................................................................
TRACKING FOCUS 107 ........................................................................................................
Help Guide
How to use
Digital Still Camera
DSC-W830
Before Use
Names of parts
List of icons displayed on the screen
Using the strap
Using the internal memory
Notes on use
4-488 -056-11(1)
Copyright 2014 Sony Corporation
Help Guide
How to use
Digital Still Camera
DSC-W830
Confirming the operation method
Confirming the operation method
Notes on use
4-488 -056-11(1)
Copyright 2014 Sony Corporation
Help Guide
How to use
Digital Still Camera
DSC-W830
Shooting
Shooting images
Selecting the shooting mode based on the subject
Notes on use
4-488 -056-11(1)
Copyright 2014 Sony Corporation
Help Guide
How to use
Digital Still Camera
DSC-W830
Useful shooting functions
Zoom
Using the flash
DISP (Display Setting)
Selecting image size
Adjusting the focus
Advanced shooting
Notes on use
4-488 -056-11(1)
Copyright 2014 Sony Corporation
Help Guide
How to use
Digital Still Camera
DSC-W830
Viewing
Viewing still images
Deleting images
Viewing movies
Viewing panorama images
Printing still images
Useful viewing functions
Viewing images on a TV
Notes on use
4-488 -056-11(1)
Copyright 2014 Sony Corporation
Help Guide
How to use
Digital Still Camera
DSC-W830
Changing settings
Setup menu
Notes on use
4-488 -056-11(1)
Copyright 2014 Sony Corporation
Help Guide
How to use
Digital Still Camera
DSC-W830
Using with your computer
Recommended computer environment
Using the software
Connecting the camera to the computer
Notes on use
4-488 -056-11(1)
Copyright 2014 Sony Corporation
Help Guide
How to use
Digital Still Camera
DSC-W830
Precautions/About this camera
Precautions
On cleaning
Number of still images and recordable time of movies
Using the camera abroad
About this camera
Trademarks
Notes on use
4-488 -056-11(1)
Copyright 2014 Sony Corporation
Help Guide
Troubleshooting
Digital Still Camera
DSC-W830
If you have problems
If you have problems
Notes on use
4-488 -056-11(1)
Copyright 2014 Sony Corporation
Help Guide
Troubleshooting
Digital Still Camera
DSC-W830
Troubleshooting
Battery pack and power
Shooting still images/movies
Viewing images
Computers
Memory card
Internal memory
Printing
Others
Notes on use
4-488 -056-11(1)
Copyright 2014 Sony Corporation
Help Guide
Troubleshooting
Digital Still Camera
DSC-W830
Warning indicators and messages
Warning indicators and messages
Notes on use
4-488 -056-11(1)
Copyright 2014 Sony Corporation
Help Guide
Troubleshooting
Digital Still Camera
DSC-W830
Situations this camera has difficulty handling
Situations this camera has difficulty handling
Notes on use
4-488 -056-11(1)
Copyright 2014 Sony Corporation
Help Guide
List of Topics
Digital Still Camera
DSC-W830
How to use
Before Use
Names of parts
Names of parts
List of icons displayed on the screen
List of icons displayed on the screen
Using the strap
Using the wrist strap
Using the internal memory
Using internal memory
Confirming the operation method
Confirming the operation method
Using the control button
Using MENU items (Shooting)
Using MENU items (Viewing)
Changing camera settings
Shooting
Shooting images
Shooting still images
Shooting movies
Selecting the shooting mode based on the subject
List of mode switch functions
REC Mode
Intelligent Auto
Scene Recognition
Program Auto
Shooting panoramic images
Scene Selection
Useful shooting functions
Zoom
Digital Zoom
Using the flash
Flash
DISP (Display Setting)
DISP (Display Setting)
Selecting image size
Image size
Image size when shooting Sweep Panorama
Image size when shooting movies
Adjusting the focus
Focus
TRACKING FOCUS
Advanced shooting
Easy Mode
AF Illuminator
Exposure Compensation
Metering Mode
Cont. Shooting Settings
Self-Timer
DRO
ISO
White Balance
Picture Effect
Color hue
Extracted Color
Movie SteadyShot
Smile Shutter
Smile Detection Sensitivity
Face Detection
Soft Skin Effect
Red Eye Reduction
Write Date
Grid Line
Viewing
Viewing still images
Viewing still images
Playback zoom
Image Index
Deleting images
Deleting images
Viewing movies
Viewing movies
Viewing panorama images
Playing back panoramic images
Printing still images
Print (DPOF)
Printing still images
Useful viewing functions
View Mode
Beauty Effect
Slideshow
Retouch
Rotate
Protect
Viewing images on a TV
Viewing an image on a Standard Definition (SD) TV
Changing settings
Setup menu
Disp. Resolution
Beep
Monitor Brightness
Language Setting
Display color
Demo Mode
Initialize
Function Guide
Video Out
USB Connect Setting
USB Power Supply
LUN Setting
Download Music
Empty Music
Eye-Fi
Power Save
Version
Format
Create REC.Folder
Delete REC.Folder
Copy
File Number
Area Setting
Date & Time Setting
Using with your computer
Recommended computer environment
Recommended computer environment
Using the software
PlayMemories Home
Music Transfer
Installing PlayMemories Home
Software for Mac
Connecting the camera to the computer
Connecting the camera to the computer
Importing images to a computer
Disconnecting the camera from the computer
Precautions/About this camera
Precautions
Precautions
Backup of various settings, date and time
Battery pack
Notes on charging the battery pack
Memory card
On cleaning
On cleaning
Number of still images and recordable time of movies
Number of still images
Recordable time of movies
Using the camera abroad
Using the camera abroad
On TV color systems
About this camera
ZEISS lens
License
Trademarks
Trademarks
Help Guide
List of Topics
Digital Still Camera
DSC-W830
Troubleshooting
If you have problems
If you have problems
If you have problems
Troubleshooting
Battery pack and power
Cannot insert the battery pack into the camera
Cannot turn on the camera
Power turns off suddenly
Remaining charge indicator is incorrect
Charge lamp of the camera flashes while charging the battery
Battery is not charged even if the Charge lamp turns off and charging is finished
Shooting still images/movies
Cannot record images
Image is blurred
Image is out of focus
Zoom does not work
Cannot select the Face Detection function
Flash does not work
Fuzzy white circular spots appear in images shot using flash
Close-up shoot function (Macro) does not work
Date and time are not displayed on the screen
F value and shutter speed flash when you press and hold the shutter button halfway down
Image colors are not correct
White or purple streaks appear in bright areas of the subject, or the whole screen of the image becomes reddish
Noise appears in the image when you view the screen in a dark place
Eyes of the subject come out red
Dots appear and remain on the screen
Cannot shoot images in succession
Same image is shot several times
Viewing images
Cannot play back images
Date and time are not displayed
Cannot display images in index mode
Cannot hear music during slideshow
Computers
Your computer does not recognize the camera
Cannot import images
Image and sound are interrupted by noise when you view a movie on a computer
Images once exported to a computer cannot be viewed on the camera
Memory card
You have formatted a memory card by mistake
Images are recorded on internal memory even when a memory card is inserted into the camera
Internal memory
Cannot play back or record images using internal memory
Cannot copy stored data in internal memory to a memory card
Cannot copy memory card data or computer data to internal memory
Printing
Images are printed with both edges cut off
Cannot print images with date
Others
The lens gets fogged
Camera turns off with the lens portion extended
Camera becomes warm when you use it for a long time
Clock Set screen appears when you turn on the camera
Date or time is incorrect
Warning indicators and messages
Warning indicators and messages
Self-diagnosis display
Messages
Situations this camera has difficulty handling
Situations this camera has difficulty handling
Situations this camera has difficulty handling
Notes on use
4-488 -056-11(1)
Copyright 2014 Sony Corporation
Help Guide
Digital Still Camera
DSC-W830
Notes on use
June 2013
Before use
To make full use of this content, please read the following notes thoroughly. Please note that they are subject to change
without prior notice.
Recommended system environment
The following system environments are recommended for displaying this content. You may not be able to view the
content on other system environments.
For viewing on a computer
Recommended browser
With Microsoft Windows
Microsoft Internet Explorer 8 or later
Mozilla Firefox: latest version
Google Chrome™ : latest version
With Apple Mac OS
Apple Safari Ver. 5 or later
Mozilla Firefox: latest version
Google Chrome : latest version
For viewing on a smartphone or tablet
Basic operation has been confirmed on the standard browser for the noted devices running the following operating
systems.
Android™ 2.3 or later: Xperia series, Walkman running Android
iOS 4 or later: iPhone, iPod touch, iPad
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Notes on use
4-488 -056-11(1)
Copyright 2014 Sony Corporation
Help Guide
How to use
Digital Still Camera
DSC-W830
Names of parts
Names of parts
Notes on use
4-488 -056-11(1)
Copyright 2014 Sony Corporation
Help Guide
How to use
Digital Still Camera
DSC-W830
List of icons displayed on the screen
List of icons displayed on the screen
Notes on use
4-488 -056-11(1)
Copyright 2014 Sony Corporation