Sony BRAVIA KD-65A9G, BRAVIA KD-55A9G Reference Manual

Download

Page 1

Television

Reference Guide

4-748-702-11(1)

KD-65A9G / 55A9G

Page 2

Note

To a t ta ch t he Ta ble -Top Stand, refer to the Setup Guid

Table of Contents

Safety Information . . . . . . . . . . . . . . . . . . . . . 2

Protecting the TV Screen (OLED TV) . . . . . . . 4

Parts and Controls . . . . . . . . . . . . . . . . . . . 5

Controls and Indicators . . . . . . . . . . . . . . . . . 5

Using Remote Control . . . . . . . . . . . . . . . . 6

Remote Control Parts Description. . . . . . . . . 6

Connection Diagram . . . . . . . . . . . . . . . . . 8

Installing the TV to the Wall . . . . . . . . . . 10

Using the optional Wall-Mount Bracket . . . 10

Troubleshooting . . . . . . . . . . . . . . . . . . . . 12

Troubles and Solutions. . . . . . . . . . . . . . . . . 12

Specifications . . . . . . . . . . . . . . . . . . . . . . 13

Introduction

Thank you for choosi ng this Sony product. Before operating the TV, please read this manual thoroughly and retain it for fu ture ref erence.

• Before operating the TV, please read the “Safety Information” (page

2).

• Read the sup plied Safety Information for additional safety information.

• Instructio ns about “Installing the TV to the Wall” are included within this TV’s instruction manual.

• Imag es and illust rations used in t he Setup Guid e and this manual are for reference only and may differ from the actual product.

Help

Find more troubleshooting and other useful information directly from your TV. Press HELP on the remote control to display a list of top ics, or to search by keyword.

Help Guide (Manual)

For more detailed information, select [He lp Guide] from the Hel p men u on yo ur TV. You c an al so che ck the Help G uide from your PC or smartphone (information provided on the back cover of this manual).

Location of the identification label

Labels for the TV Model No. and Power Supply rating are located on the rear of the TV. They can be found by removing the stand cover .

Safety Information

Installation/Set-up

Install and use the TV s et in accordance with the instructio ns below in order to avoid any risk of fire, electric shock or damage and/or in juries.

Installation

• The TV se t should be insta lled near an easily accessible AC power outlet (mains socket).

• Place the TV set o n a stable, level surface to prev ent it from falling over an d causing personal inju ry or property damage.

• Install the TV where it cannot be pulled, pushed, or knocked ove

• Insta ll the TV so that the TV’s Table-Top Stand does not protrude out from the TV stand (not supplied). If the TV’s Table-Top Stand protrudes out from the TV stand, it may cause TV set to top ple over, fall down, and cause personal injury or damage to the TV.

Page 3

• For safety reasons, be sure to attach the center covers to the

Screw (M6)

Wall-M ount Bracket

9 mm - 13 mm

TV’s rear cover

M4 screw (not supplied)

1.5 N·m {15 kgf·cm}

Screw (not supplied)

6 mm - 7 mm

Cord (not supplied)

30 cm

10 cm 10 cm

10 cm

1 cm

Leave at least this much sp ace around the set.

30 cm

10 cm

Leave at least this space around the set.

6 cm

rear of the TV when TV in Table-Top condition.

• Only qualified service personnel should carry out wall-mount installations.

• For safety reasons, it is strongly recommended that yo u use So

ny accessories, including:

 Wall-Mou nt Bracket SU-WL450

• Be sure to use the screws supplied with the Wall-Mount Bracket when attaching the Wall-Moun t Bracket to the TV set. The supplied screws are designed as indicated by illustration when measured from the attaching surface of the Wall-Mount Bracket. The diameter and length of the screws differ depending on the Wa

ll-Mount Bracket model. Use of screws other than t hose supplied may result in internal damage to the TV se t or cause it to fall, etc.

Topple prevention

Tran spo rti ng

• Before transporting the TV set, disconnect all cables.

• Two or three people are needed to transport a large TV set.

• When transpo rting the TV set by han d, hold it as shown below. Do not put stress on the panel and the frame around th e screen.

• When hand ling or mounting the

set, do not lay down the TV.

• When transpo rting the TV set, do no

t subject it to jolts or excessive vi bration.

• When transpo rting the TV set for repairs or when moving, pack it u

sing the original carton and packing material.

Ventilation

• Never cover the ventilation holes or insert anything into the cabin et.

• Leave space around the TV set as shown below.

• It is strongly recomme nded that you use a Sony Wall-Mo unt Brac

ket in order to provide adequate air circulation.

Installed on the wall

Installed with stand

• To ensure proper ventilation and prevent the collection of dirt or dust:  Do not la y the TV set flat, install up side down, backwards, or

deways.

 Do not pla ce the TV set on a shelf, rug, bed or in a closet.  Do not cover the TV set with a cloth , such as curtains, or items

such as newspapers, etc.

Page 4

 Do not in stall the TV set as shown b elow.

Do not block the air circulation area.

Air circulation

Wall

Air circulation is blocked.

Wall

This receiver complies with the minimum requirements as spe

cified in Nat ional Telecommunication s Commission, Memorandum Circular 02-03-2016, Re garding the Sale and Labeling of ISDB-T Receivers, including Memorandum Circular No. 01-0302017, Amending Certain Provisio ns of Section 2 of NTC Memorandum Circular No. 02-03-2016 (S ale and Labeling of ISDB-T Receivers).

Protecting the TV Screen (OLED TV)

Precautions to Protect the Screen from Damage

Image retention

OLED TV‘s are susceptible to image retention (b urn-in) due to the characteristics of the m aterials used. Image retention may occur if images are displayed in the same location on the screen repeatedly or over extended period s of time. This is not a malfunction of the TV. Avoid displaying images that may cause image rete ntion.

The following are examples of images that may cause image retention:

• Content with black bars either on the top and bottom and/or the left and ri ght sides of the screen. (for example, Letterboxed, 4:3 screen, Standard defini tion)

• Static images suc h as photos.

• Video gam es that might have static content in some part of the sc

reen.

• On-screen menus, program guides, channel logos etc.

• Static content from ap plications.

• On-screen tickers , such as those used for n ews and headlines.

To reduce the risk of image retention:

• Sony recomm ends that you turn off the TV normally by pressing the power button on the remote control or the TV.

• Fill the screen by changing [Wide mode] to eliminate the black bars. Select [Wide m ode] other than [Norm al].

• Turn off the OSD (On Screen Display) by pressing the / button, and turn off th e menus from connected eq uipment. For de

tails, refer to the instruction m anuals for the connected

equipment.

• Avoid display ing static images with bright colors (including white), clocks or logos on any portion of the screen.

• Set the picture settings based on the ambient conditions. The Standard Picture is recommended for hom e use and when viewing content that ofte n displays the station logo s, etc.

The TV has fo llowi ng feat ures to help re duce/p revent imag e rete

ntion .

Panel ref resh

Panel refresh will automatically run to a djust the uniformity of the TV screen after it has been in use for long periods of time. Panel refresh can also be performed manually and should only be used if image retention is very noticeable or you see the following message: [Panel refresh did not finish…]

Caution:

• The Panel refresh function m ay affect the panel. A s a reference, perform the Panel refresh only o nce a year, do not perform it more than once a year as it may affect the usable life of the panel.

• Panel refresh takes about one hour to complete.

• A white line may be displayed on the screen during the Panel ref

resh, this is not a malfuncti on of the TV.

• Panel refresh will only work when the room temperature is between 10 ºC and 40 ºC.

Pixel shift

Automatically moves the image on the screen to prevent image retent ion.

Other feature

The screen brightness is automatically reduced when displaying still image s, clocks, brigh t colors or logo s etc.

Page 5

Parts and Controls

ȬȫȪ

Controls and Indicators

 (Power) / + / –

When the TV is off,

Press  to power on.

en the TV is on,

Press and hold  to Press  repeatedly to change the function, th

en press + or – button to:

•Adjust the volume.

• Select the channel.

• Select the input source of TV.

 Remote Control sensor*1 /

Light sensor*

The illumination LED lights up or blinks according to the status of the TV. For more information, refer to the Help Guid

ower off.

/ Illumination LED

 Built-in MIC*2*

Use the hands-free built-in microphone for voice search. To enable the built-in MIC, follow the on-screen instructions when you press the button.

 Built-in MIC LED

The built-in MIC LED lights up in amber when the built-in MIC is enabled. The builtin MIC LED can be disabled.*

*1 Do not place anything near the sensor.

*2 The voice search requires an Internet connection.

The voice search with the built-in MIC is available only on limited region/country/language. Standby power consumption will increase because the built-in MIC is always listening when the voice search with the built-in MIC is enabled.

*3 For more information, see the Online Help Guide

(page 2).

Page 6

Using Remote Control

(Microphone)

Use voice search*. (e.g., Search various content by voice.)

//// (Navigation D-Pad)

On screen menu navigation and selection.

Switch to a TV channel or input and display the TV menu.

* The voice search requires an Internet connection.

Remote Control Parts Description

The remote control shape, location, availability and function of remote control buttons may vary depending on your region/country/TV model.

 (TV standby)

Turn on or turn off the TV (standby mode).

 Number buttons

Use with the 0-9 buttons to select digital channels.

 (Text)

Display text information.

 Google Play

Access the “Google Play” online service.

NETFLIX (Only on limited region/ country/TV model)

Access the “NETFLIX” online service.

Color buttons

Execute corresponding function at that time.

Page 7

 GUIDE/

Hint

Display the digital program guide.

APPS

Display a list of installed apps.

 (Input select)

Display and select the input source, etc.

(Quick settings)

Display Quick Settings.

BACK

Return to the previous screen.

HOME

Display the TV Home Menu.

 +/– (Volume)

Adjust the volume.

(Jump)

Jump back and forth between two channels or inputs. The TV alternates between the current channel or input and the last channel or input that was selected.

 (Mute)

Mute the sound. Press again to restore the sound.

 AUDIO

Select the sound of multilingual source or dual sound for the program currently being viewed (depend on program source).

(Subtitle setting)

Turn subtitles on or off (when the feature is available).

HELP

Display the Help menu. Help Guide can be accessed from here.

///

Operate media contents on the TV and connected BRAVIA Sync-compatible device.

EXIT

Return to the previous screen or exit from the menu. When an Interactive Application service is available, press to exit from the service.

/ (Info/Text reveal)

Display information.

• The accessibility shortcut service can be turned

on or off by pressing and holding .

CH +/–//

In TV mode: Select the channel. In Text mode: Select the next () or pr

evious () page.

Page 8

Connection Diagram

Digital still camera/ Camcorder/ USB storage media

VCR/Video game equipment/ DVD player/Camcorder

HDMI Device

< 14 mm

Cable/ Antenna

Router

Audio System with Optical Audio Input

Audio System with eARC/ ARC/HDMI Device

HDMI Device

Digital still camera/Camcorder/ USB storage media

Headphone

HDMI Device

AV Receiver

For more information on connections, refer to the Help Guide by pressing HELP on the remote control.

Page 9

 CENTER SPEAKER IN

Note

10 mm

3.5 mm

1234

1: L 2: Video 3: Ground 4: R

< 12 mm

< 21 mm

• To use your TV speakers as the center speaker, connect the output of your AV receiver to the CENTER SPEAKER IN on your TV.

• Before connecting cables, disconnect the AC

wer cord (mains lead) of both TV

and AV receiver.

• Make sure the [Speakers] is set to [Audio sy

tem].

 HDMI IN 1/2/3/4

• HDMI interface can transfer the digital video and audio on a single cable.

•

To prevent hiss when not connecting the

ER SPEAKER IN to an AV receiver,

CENT disable [TV center speaker mode]. For details, refer to the Help Guide.

/ VIDEO IN

• For a composite connection, use an Analog Extension Cable (not supplied).

•

 (Headphone)

• Supports 3-pole stereo mini jack only.

• You cannot output sound from both the he

adphone and the TV speakers at the

same time.

 USB 1/2, USB 3

•Connecting a large USB device may interfere with other connected devices beside it.

• When connecting a large USB device, c

nnect to the USB 1 port.

• To enjoy high quality 4K 50p/60p contents, connect a Premium High Speed HDMI cable and set the [HDMI signal format] to [Enhanced format]. Do this setting individually for each c

nnected HDMI IN terminal. For details of

o supported formats, refer to the “Specifications“ in this manual (page 13-

14).

• HD

MI IN 3 eARC/ARC (Enhanced Audio

Ret

urn Channel/Audio Return Channel)

Connect your audio system to the HDMI IN 3 to route TV audio to your audio sy

. An audio system that supports

stem HDMI eARC/ARC can send video to the TV, and receive audio from the TV via the same HDMI cable. If your audio system does not support HDMI eARC/ARC, an additional connection with DIGITAL AUDIO OUT (OPTICAL) is necessary.

• Use the HDMI cable with Ethernet to c

nnect audio system with eARC.

• You cannot attach the side cover while the cables are connected to side terminal.

• Be sure to store the side cover in a safe place for

ure use.

fut

Page 10

Installing the TV to the Wall

Using the optional Wall-Mount Bracket

To Customers:

For product protection and safety reasons, Sony strongly recommends that installation of your TV be pe

rformed by Sony dealers or licensed contractors. Do not attempt to install it yourself.

To Sony Dealers and Contractors:

Provide full attention to safety during the installation, periodic maintenance and examination of this pr

duct.

Wall-Mount Bracket Installation Information

This TV’s instruction manual only provides the steps to prepare the TV for Wall-Mount installation before it is installed on the wall. For instructions on Wall-Mount Bracket installation, see the Installation Information (Wall-Mount Br

acket) on the product page for your TV model.

http://www.sony-asia.com/support

Preparing for Wall-Mount Installation

Use the Wall-Mount Bracket SU-WL450 (not supplied) to install the TV to the wall. Make sure to attach the Table-Top Stand before installing the TV to the wall by referring to the Setup Guid

• Prepare the TV for the Wall-Mount Bracket before making cable connections.

• Follow the instruction guide provided with the Wall-Mount Bracket for your model. Sufficient e

pertise is required in installing this TV, especially to determine the strength of the wall for

withstanding the TV’s weight.

• Be sure to entrust the attachment of this product to the wall to Sony dealers or licensed contractors a

d pay adequate attention to safety during the installation. Sony is not liable for any damage or

injury caused by mishandling or improper installation.

• The screws for Wall-Mount Bracket are not supplied.

• Be sure to store the unused screws and Table-Top Stand in a safe place until you are ready to attach the Table-Top Stand. Keep the screws away from small children.

Page 11

1 Remove the stand cover and terminal covers.









2 Remove the screws from the rear of the TV.

Page 12

Troubleshooting

Note

General troubleshooting for issues like: black screen, no sound, frozen picture, TV does not respond, or network is lost, do the following steps.

1 Restart your TV by pressing the power button

on the remote control until a message appears. The TV will restart. If the TV does not recover, try unplugging the AC power cord (mains lead). Then press the power button on the TV and wait for two minutes, and plug in the AC power cord (mains lead).

2 Refer to the Help menu by pressing HELP on

the remote control.

3 Connect your TV to the Internet and perform

a software update. Sony recommends you to keep your TV software updated. Software updates provide new features and performance improvements.

4 Visit Sony support website (information

provided on the front cover of this manual).

When you plug in the TV, the TV may not be able to turn on for a while even if you press the power button on the remote control or the TV.

It takes time to initialize the system. Wait for abo

ut one minute, then operate it again.

Troubles and Solutions

When the illumination LED is flashing in red.

 Count how many times it flashes (interval time is

three seconds). Reboot the TV by disconnecting the AC power co

rd (mains lead) until the illumination LED stopped flashing in red, then turn on the TV. If the problem persists, disconnect the AC power co

rd (mains lead), and contact your dealer or Sony service center with the number of times the illumination LED flashes.

There is no picture (screen is dark) and no sound.

 Check the antenna/cable connection.  Connect the TV to the AC power (mains), and

press the power button on the TV or the remote control.

Some programs cannot be tuned.

 Check the antenna/cable connection.

The remote control does not function.

 Replace the batteries.

The parental lock for broadcast password has been forgotten.

 Enter 4357 for the password and select [Change

password].

The TV surrounds become warm.

 Whe n the TV is used for an extended period, the

TV surrounds become warm. You may feel hot when touching there by the hand.

The screen becomes darker while watching TV.

 If the whole image or part of the image remains

still, the screen brightness will be gradually reduced to prevent image retention. This is not a malfunction of the TV.

You are concerned about image retention.

If the same image is displayed repeatedly or for

g periods of time, image retention may

lon occur. To reduce image retention, we recommend that you turn off the TV normally by pressing the power button on the remote control or the TV.

• Perform Panel refresh manually only when image retention is particularly noticeable. As a reference, perform it only once a year. Avoid performing it more than once a year because it may affect the usable life of the panel.

• Images that include clocks, logos and bright colors (including white) easily cause image retention. Avoid displaying these types of images for long periods of time, otherwise image retention may occur.

A white line appears on the screen.

 Panel refresh automatically runs after the TV has

been used for long periods of time to reduce image retention. Panel refresh starts after the TV is turned off and takes about one hour to complete. A white line may be displayed on the screen during the Panel refresh. This is not a malfunction of the TV.

Page 13

The message [Panel refresh did not finish…] is displayed.

Panel refresh automatically runs after the TV has been u

sed for long periods of time to reduce image retention. If the TV is turned on, the AC power cord (mains lead) is unplugged, or the room temperature falls outside of the range between 10 ºC and 40 ºC during the Panel refresh, the process will not be completed and this message will appear.

 If Panel refresh started automatically, it will restart

when you turn off the TV with the remote control.

 If Panel refresh initiated manually, you must

select it again.

Specifications

System

Panel system

OLED (Organic Light Emitting Diode) Panel

TV system

Analog: M Digital: ISDB-T

Color system

NTSC/PAL N(Video Only)/PAL M(Video Only)

Channel coverage

Analog: UHF/VHF/Cable Digital: UHF/VHF

Sound output

20 W + 20 W + 10 W + 10 W

Wireless technology

Protocol IEEE802.11ac/a/b/g/n Bluetooth Version 4.2

Input/Output jacks

Antenna/cable

75 ohm external terminal for VHF/UHF

/ VIDEO IN

Video/Audio input (mini jack)

HDMI IN 1/2/3/4 (support 4K resolution, HDCP

2.3-compatible)

Video:

4096 × 2160p (50, 60 Hz)*

(24 Hz)*

, 3840 × 2160p (50, 60 Hz)*2, 3840 × 2160p (24, 25, 30 Hz), 1080p (30, 50, 60, 100, 120 Hz), 1080/24p, 1080i (50, 60 Hz), 72

0p (30, 50, 60 Hz), 720/24p, 576p, 480p,

PC Formats*

Audio:

In eARC (Enhanced Audio Return Channel) mode

Refer to the Help Guide for details.

Except eARC mode

5.1 channel linear PCM: 32/44.1/48/88.2/96/ 176 Dolby Digital Plus, DTS

eARC/ARC (Enhanced Audio Return Channel/ Audio Return Channel) (HDMI IN 3 only)

In eARC mode*

Refer to the Help Guide for details.

In ARC mode

Two channel linear PCM: 48 kHz 16 bits, Dolby Digit

DIGITAL AUDIO OUT (OPTICAL)

Digital optical jack (Two channel linear PCM: 48 kHz 16 bits, Dolby Digital, DTS)

 (Stereo mini jack)

Headphone

.4/192 kHz 16/20/24 bits, Dolby Digital,

al, Dolby Digital Plus, DTS

1*2

, 4096 × 2160p

Page 14

1, 2, 3

Note

USB port 1 and 2 support High Speed USB (USB 2.0) USB port 3 supports Super Speed USB (USB 3.1 Gen

LAN

10BASE-T/100BASE-TX connector (Depending on the operating environment of the network, connection speed may differ. The communication rate and quality are not guaranteed.)

CENTER SPEAKER IN

Center speaker input terminal

Others

Optional accessories

Wall-Mount Bracket: SU-WL450

Operating temperature

0 ºC – 40 ºC

Power and others

Power requi rements

110 V - 240 V AC, 50/60 Hz

Screen size (measured diagonally) (Approx.)

KD-65A9G: 65 inches / 163.9 cm KD-55A9G: 55 inches / 138.8 cm

Power consumptio n

KD-65A9G: 469 W KD-55A9G: 373 W

Standby power consumption*5*

0.5 W

Display resolution

3,840 pixels (horizontal) × 2,160 lines (vertical)

Output Rating

USB 1/2

5 V , 500 mA MAX

USB 3

5 V , 900 mA MAX

Dimensions (Approx.) (w × h × d)

wi th Tab l e-Top S tan d

KD-65A9G: 1,447 × 838 × 255 mm KD-55A9G: 1,226 × 714 × 255 mm

without Table-Top Stand

KD-65A9G: 1,447 × 834 × 40 mm KD-55A9G: 1,226 × 710 × 40 mm

Mass (Approx.)

wi th Tab l e-Top S tan d

KD-65A9G: 24.8 kg KD-55A9G: 22.3 kg

without Table-Top Stand

KD-65A9G: 21.2 kg KD-55A9G: 18.7 kg

*1 When 4096 × 2160p is input and [Wide mode] is set

to [Normal], the resolution is displayed as 3840 × 2160p. To display 4096 × 2160p, set [Wide mode] setting to [Full 1] or [Full 2].

*2 To support 18 Gbps, set [HDMI signal format] to

[Enhanced format]. *3 Refer to t he Help Guide for details. *4 eARC mode is active when [eARC mode] is set to

[Auto], [Speakers] is set to [Audio system] and eARC

compatible audio system is connected. *5 Specified standby power is reached after the TV

finishes necessary internal processes. *6 Standby power consumption will increase when

your TV is connected to the network.

• Optional accessories availability depends on

countries/region/TV model/stock.

• Design and specifications are subject to change

without notice.

Trademark Information

• The terms HDMI and HDMI High-Definition

Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

• Dolby, Dolby Vision, Dolby Audio, and the

-D symbol are trademarks of Dolby

•“BRAVIA”, and BRAVIA Sync are

trademarks or registered marks of Sony

rporation.

• Gracenote, the Gracenote logo and

type

logo either registered trademarks or trademarks of Gracenote, Inc. in the United States and/ or other countries.

• Google, Google Play, Chromecast,

Y marks and logos are trademarks of Google LLC.

• Wi-Fi®, Wi-Fi Alliance® and Wi-Fi Direct® are

• The Wi-Fi CERTIFIED™ Logo is a

• For DTS patents, see http://

, “Powered by Gracenote” logo are

uTube, Android TV and other related

egi

stered trademarks of Wi-Fi Alliance.

rtification mark of Wi-Fi Alliance.

ents.dts.com. Manufactured under

Page 15

• The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners.

• Netflix is a registered trademark of Netflix,

• TUXERA is a registered trademark of Tuxera

nc.

in the US and other countries.

• USB-IF SuperSpeed USB Trident logo is a

egi

stered trademark of USB Implementers

r Forum, Inc.

• All other trademarks are the property of

ir respective owners.

Page 16

http://rd1.sony.net/help/tv/gusltn2/h_usltn/

Help Guide