Sony 22041R User Manual

BasicManual

Preface

･Xperia

™

(including warranty)

･

Sony Mobile TV antenna cable 02

（02SOHSA）

･取扱説明書 (Instruction Manual)

(Japanese)

･ Xperia

™

XZのご利用にあたって

の注意事項 (Cautions on using

Xperia

™

XZ) (Japanese)

･設定ガイド (Setting Guide)

(Japanese)

decfg

oq rp

IC (metal) part

Front Back

au Nano IC Card 04

Slide PinchFlick (swipe)

Thank you for buying "Xperia™ XZ" (simply called the "product" from here on). Before using the product, read "Basic Manual" (this manual) to ensure safe use and handling.

Packaged items

Before your start using the product, make sure that you have all the following packaged with the product.

The following items are not included in the package.

･microSD memory card

･AC adapter

･Earphones

❖Information

･Purchase a specified charger (sold separately).

･The battery is built into the product.

･Illustrations used in this manual are just images for explanations.

They may be different from actual ones.

･Desktop holder

･microUSB cable

About Operating Instructions

■Basic Manual (this manual)

Handles only basic operations for main features. For detailed descriptions on various functions, refer to th

"Basic Manual" (Japanese) app installed on the product or "取

扱説明書（詳細版） (Full Instruction Manual)" (Japanese)

available on the au homepage.

http://www.au.kddi.com/support/mobile/guide/manual/

･Company names and product names referred to in th

manual are trademarks or registered trademarks of respective companies. The TM, ® marks may be omitted in this manual.

■"Basic Manual" (Japanese) app

The product allows you to use the "Basic Manual" (Japanese) app on the product to confirm detailed operational procedures. Certain functions can be directly activated from the screens on which their operations are described.

From the Home screen, [ ][お客さまサポート

(Customer support)][Basic Manual] (Japanese)

･When you activate for the first time, follow the onscreen

instructions to download and install app.

■For Those Requiring an English Instruction Manual

You can download the English version of the instruction manual from the au homepage (available in approximately one month after the product is released).

Download URL: http://www.au.kddi.com/english/support/manual/

app

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Regarding notations used in this document

･In this manual, screens and operations for the product with

au Nano IC Card 04 attached are described.

･In this manual, keys (key icons) are represented by

simplified illustrations such as b, h, n, O, k.

･Operations of tapping menu items/icons/buttons on the

screen etc. are indicated as [(name of the item etc.)].

･Screen illustrations shown in this manual may look different

from the actual screens. In some cases, minor details or a part of a screen may be omitted.

･In this manual, "microSD

memory card" and "microSDXC abbreviated as "microSD memory card" or "microSD".

･All of the indicated amounts exclude tax unless otherwise

specified.

･"The Company" as appears in the manual refers to the

following companies: Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANY Manufactured by: Sony Mobile Communications Inc.

™

memory card", "microSDHC™

™

memory card" are

Getting Ready

Names and functions of parts

a Headset connection

terminal

b Second microphone

Reduces noise to make easy to listen

c Notification LED d NFC/Osaifu-Keitai

position for holding over

e Front camera f Earpiece/Speaker g Proximity/Light sensor:

Switches touch panel on and off to prevent from erroneous operation during a call/Auto-control for display brightness

h Display (Touch panel) i Speaker j Microphone k USB Type-C connection

terminal

l OPower key/Screen lock key/Fingerprint sensor m Volume key/Zoom key n kCamera key o Camera lens

p RGBC-IR sensor q Flash/Photo light r

GPS/Built-in antenna

s Laser AF sensor

t Wi-Fi

/Bluetooth®

antenna part

u au Nano IC Card 04 v Back cover w Nameplate x Wi-Fi® antenna y Built-in antenna z

microSD memory card/au Nano IC Card 04 slot

*1 Do not jab with a sharp object such as a needle. Doing so may

cause a fault.

*2 mark sticker is attached at the time of purchase. Remove the

sticker when you use a commercially available protective film.

*3 The antenna is built in. Covering around the antenna by the

hand may affect the quality of call/communication.

*4 Back cover is not removable. Removing so forcibly might cause

damage or a fault. Also, battery is built into the main unit and not removable by customers.

*5 A sticker with CE mark, FCC ID, IMEI information, etc. printed is

attached. Do not remove the sticker or nameplate.

CE mark and FCC ID

1 Open the au Nano IC Card 04 slot cover, and insert a

fingernail into the hook at the edge of the label tray, then pull it out straight.

PN:

TYPE:PM-0984-BV FCC ID: PY7-22041R

1304-9127

au Nano IC Card 04

Your phone number etc. is recorded in the au Nano IC Card 04. The product is compatible with au Nano IC Card 04.

Attaching/removing the au Nano IC Card 04

Before attaching/removing the microSD memory card, make sure to turn off the product.

■Attaching the au Nano IC Card 04

1 Pull out the cover of microSD memory card/au Nano IC

Card 04 slot while hooking the groove with your fingernail

2 Pull out the tray straight from the product to remove

3 Set au Nano IC Card 04 into the tray with IC (metal) part

facing up

Pay attention to the orientation of notch. Set au Nano IC Card 04 into the tray not to come off.

4 Insert the tray with the card into the main unit and then

press it straight

Pay attention to the direction of inserting tray.

5 Press the tray all the way and check there is no gap

between the main unit and the cover

■Removing au Nano IC Card 04

1 Put your fingernail into the groove to pull out the cover

of microSD memory card/au Nano IC Card 04 slot

Pull out the tray from the main unit to remove

3 Remove au Nano IC Card 04 out of the tray, insert the

tray into the main unit and then press it straight

Pay attention to the direction of pushing the tray.

4 Press the tray all the way and check there is no gap

between the main unit and the cover

❖Information

･Note the following points, otherwise handling the au Nano IC

Card 04 may cause malfunction or damage.

･Do not touch the IC (metal) part of the au Nano IC Card 04.

･Insert in the correct direction.

･Do not use force to attach or remove.

･Do not lose the au Nano IC Card 04 after it has been

removed.

･Do not insert au Nano IC Card 04 with conversion adapter

attached. Doing so may cause a fault.

Attaching/Removing microSD memory card

Before attaching/removing the microSD memory card, make sure to turn off the product.

■Attaching microSD memory card

1 Pull out the cover of microSD memory card/au Nano IC

Card 04 slot while hooking the groove with your fingernail

Pull out the tray from the main unit to remove

2 3 Set microSD memory card into the tray with the

terminal facing up

Set a microSD memory card into the tray not to come off.

4 Insert the tray with the cards into the main unit and

press it straight

Pay attention to the direction of inserting the tray.

5 Press the tray all the way and check there is no gap

between the main unit and the cover

❖Information

･Insert a microSD memory card in the appropriate direction.

Inserting a microSD memory card forcefully into the slot

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could result in failure to remove the microSD memory card or damage.

･Do not touch the terminal of the microSD memory card.

■Removing microSD memory card

1 Pull out the cover of microSD memory card/au Nano IC

Card 04 slot cover while hooking the groove with your finger

2 Pull out the tray from the main unit to remove

3 Remove the microSD memory card out of the tray,

insert the tray into the main unit and then press it straight

Pay attention to the direction of inserting the tray.

4 Press the tray all the way and check there is no gap

between the main unit and the cover

Charging

When you purchase your product, the internal battery is not fully charged. Charge the battery before use.

❖Information

･

When the charging starts with the product powered on, the start sound for charging sounds and Notification LED lights according to the battery level. in the top of the Home screen. Alternatively, from the Home screen, [ ][Settings][About phone][Status] and see "Battery level".

･When you start charging with the product powered off, the

power turns on even though operation is not available. Follow the instructions of each airline or medical facility for the use of mobile phones on their premises.

To check the battery level, see the status bar

･It may take longer to complete for charging with a PC or

while using the camera function.

■Charging with the AC Adapter

Charging with Common AC Adapter 05 (sold separately) is explained.

Insert the microUSB plug of Common AC Adapter 05 (sold separately), with the engraved side ( into the microUSB connection terminal of the product

▲

) facing up, straight

2 Insert the power plug of Common AC Adapter 05 (sold

separately) into an outlet

The start sound for charging sounds and Notification LED lights on the product.

3 When charging is complete, remove the microUSB plug of

Common AC Adapter 05 (sold separately) from the product

4 Remove the power plug of Common AC Adapter 05

(sold separately) from the outlet

■Charging with the DC Adapter

You can charge from cigarette lighter socket in a car by using Common DC Adapter 03 (sold separately). For details, refer to instruction manual of Common DC Adapter 03 (sold separately).

■Charging with a PC

The followings describe charging procedure by connecting the product to chargeable USB port on a PC using micr cable 01 (sold separately).

oUSB

1 Insert the microUSB plug of microUSB cable 01 (sold

▲

separately), with the engraved side ( straight into the microUSB connection terminal of the product

) facing up,

2 Insert the USB plug of microUSB cable 01 (sold

separately) into the USB port of a PC

The start sound for charging sounds and Notification LED lights on the product. When a screen for driver installation appears on the PC, wait for a while until the installation is complete. When a confirmation screen for software installation appears on the product, tap "SKIP" or "INSTALL". When "Use USB for" screen appears on the product, tap "CANCEL".

3 When charging is complete, remove the microUSB plug

of microUSB cable 01 (sold separately) from the product and close the microUSB connection terminal cover firmly

4 Remove the USB plug of microUSB cable 01 (sold

separately) from the USB port of the PC

Turning on (Initial settings)

Turning the power on

1 O (over 1 sec)

The product vibrates and after a while the lock screen appears.

When "ようこそ (Welcome)" appears after the product is

powered on, follow the onscreen instructions to set the initial settings.

2 Swipe (flick) the screen up or left

■Turning the power off

1 O (over 1 sec) 2 [Power off]

❖Information

･Press O (over 1 sec) u Long-touch "Power off" u [OK]

to restart the product in safe mode (a function that enables to start the product in a status equivalent to the status at the time of purchase).

■Force-quitting

Press and hold O and the upper part of the volume key at the same time for approximately eight seconds, and release your fingers after the product vibrates three times consecutively

Initial settings

When "ようこそ (Welcome)" appears after the product is

powered on, tap “日本語 (Japanese)” and select “English

(United States)” then follow the onscreen instructions to set functions and services. For details, refer to "Setting Guide".

❖Information

･To change the language later, from the Home screen, [ ]

[設定 (Settings)][言語と入力 (Language & input)]

[地域／言語 (Language)]. To make settings for au service

etc., from the Home screen, [ ][Settings] [au Settings Menu][au Easy Setting].

Setting Screen lock

When the screen lock is set, the backlight turns off to avoid the keys and touch panel from false operations. When the specified time elapses, the product's screen backlight turns off automatically and screen lock is activated.

1 While the screen is displayed, O

■Unlocking screen

The lock screen appears when turning the power on or the screen backlight on by pressing O.

1 On the lock screen, swipe (flick) the screen up or left

❖Information

･On the lock screen, swipe (flick) " " or " " to activate

"Voice Seach" app or "Camera" app, respectively.

Basic Operation

Key icons

The followings are the main functions of b, h, n keys located at the bottom of the screen.

b h

Back

Home

History

Return to the previous screen. Close a dialog box, menu, or the Notifications panel.

Display the Home screen. Long-touch to activate "Google" app.

Display recently used apps on a list and activate or end them from the list.

Using the touch panel

The display of the product is a touch panel operated by touching it with your finger.

■Tap/Double-tap

Tap: Gently touch a screen and then immediately release your finger. Double tap: Touch the same position twice.

■Long-touch

Keep touching an item with your finger.

■Slide

While your finger is gently touching the screen, trace it to the desired direction to move over.

■Swipe (flick)

Operate the screen by quickly moving (flicking) your finger up/down or left/right.

■Pinch

Touch the screen with two fingers and widen (pinch-out) or narrow (pinch-in) the fingers' distance.

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■Drag

Keep touching an item or icon, trace it to the desired direction to move.

Setting app permission

When accessing the functions or information for the first time, an access permission request appears. If it appears, confirm the content and tap "DENY" or "ALLOW".

･For some apps/functions, description for permission may

appear. Or several confirmation screens or different permissions may appear. Confirm each content and follow the onscreen instructions.

･If you denied the permission, the app/function may not be

activated or use of the function may be restricted.

･In this manual, descriptions for such access permissions

may be omitted.

Home screen

Home screen consists of multiple screens. Tap h to return to the Home screen any time.

a Google Search b Widgets c Shortcuts (Apps) d Home screen position

Indicates which screen of the several Home screens you are in. Slide or flick left or right to move to the adjacent screen.

e Wallpapers

f Folders (Google, 基本機能

(Basic functions))

g Apps key

If a confirmation screen related to data collection for the purpose of providing the app recommendations appears when it is tapped, tap "I AGREE" or "NOT NOW".

c d c

c g

Adding to Home screen/Editing Home screen

You can change wallpaper or theme of the Home screen or add shortcuts of bookmarks etc., widgets on the Home screen.

1 Long-touch an area of the Home screen where no icons

are displayed

2 Widgets Add widgets, shortcuts of

bookmarks etc.

Wallpapers Album Select an image from albums

Live Wallpapers

Photos Select an image from photos

(Xperia Wallpaper)

Themes Set the wallpapers etc. for the

Settings Set size of icons on the Home

to set as a wallpaper.

･To set image range, adjust

cropping area by dragging, etc.

Select a content from albums to set as a wallpaper.

to set as a wallpaper.

･If nothing is displayed, tap

b and then tap "Photos" again. When a screen related to access permission appears, follow the onscreen instructions.

™

Select an image to set as a wallpaper.

･Images displayed to the

right of "Photos"/"Live Wallpapers" are "Xperia Wallpaper".

Home screen or the lock screen.

screen, switching screens, etc.

■Adding a folder

1 From the Home screen, long-touch an icon 2 Drag the icon onto another icon

■Deleting shortcuts/widgets/folders

1 From the Home screen, long-touch an icon or a folder

you want to delete

2 Drag the icon or the folder to "Remove from Home

screen" displayed at the top of the screen

To delete a folder, then tap "DELETE". It also deletes shortcuts etc. in the folder.

❖Information

･Long-touch a shortcut, widget, or folder icon to move.

Using the Apps screen

You can call up functions from the Apps screen. App icons installed to the product are also displayed.

･

You may incur communication charges depending on the function.

■Starting an app

™

1 From the Home screen, [ ]

Slide or flick left or right to switch the Apps screen.

2 Tap an app to use

Some apps are stored in a folder.

Forinquiries,call:CustomerServiceCenter

Forgeneralinformation,chargesandoperationinformation

(tollfree)

Forlossortheft(tollfree)

Businesshours:24hourslivesupport

Incaseabovenumbersarenotavailable(tollfree)



0120-977-033



(exceptOkinawa)



0120-977-699(Okinawa)

Fromaumobilephones:

113

withoutareacode

Fromﬁxed-linephones:



0077-7-113

Fromﬁxed-linephones:



0077-7-111

Fromaumobilephones:

157

withoutareacode

May2016,1stEdition

1303-0467.1

KeitaiGuaranteeServiceCenter

Forloss,theft,damage

(tollfree)

Fromﬁxed-linephones/aumobilephones,

0120-925-919

Businesshours9:00−20:00(7daysaweek)

MobilephoneandPHSoperatorscollectandrecycleunused

telephones,batteriesandbatterychargersatstoresbearingthe

logoregardlessofbrandandmanufacturertoprotecttheenvironment

andreusevaluableresources.

Soldby:KDDICORPORATION,

OKINAWACELLULARTELEPHONECOMPANY

Manufacturedby:SonyMobileCommunicationsInc.

PRESSINGZEROWILLCONNECTYOUTOANOPERATOR

AFTERCALLING157ONYOURauCELLPHONE.

濡れた状態での充電は、

異常な発熱・焼損などの原因となり

大変危険です。

■Main apps

, Phone, Contacts Play Store

, E-mail, SMS , Camera, Album

Chrome Maps

Settings ,

Google, Voice Search

Calendar Basic Manual

■Downloading apps

You can download and install apps or games, etc. by using Google Play.

･To use Google Play, you need to set a Google account. For

details, refer to "Setting Guide".

■Deleting (uninstalling) apps

Before deleting installed apps, back up contents related to the app that you want to save including data saved in the app.

･Some apps may not be deleted.

Knowing the status of the product

■Status bar

The status bar is located at the top of the product screen. On the left of the status bar, notification icons appear to inform missed calls, new mails, operations in progress, etc., and on the right, status icons appear to indicate the status of the product.

■Examples of notification icon

New Gmail message

New PC mail message

New E-mail (@ezweb.ne.jp) message

New SMS/Receiving notification service message, New Receiving notification

/Calling

Talking

Missed call

USB device connected

Wi-Fi

*1 Appears when switched to another screen such as the Home screen.

open network available

■Main status icons

, Signal level (Level 4, Out of service area)

, 4G (LTE/WiMAX 2+) data communication status

(Available, data transferring or downloading)

, Battery level (100%, Charging)

Silent mode (Vibrate) is set

Silent mode (Mute) is set

Airplane mode is activated

,Wi-Fi

*1 Two types of network, "LTE" and "WiMAX 2+" can be used. "4G"

appears on the screen for both networks. The company determines which network is less busy depending on the condition of the line to connect.

connected, Wi-Fi® communicating

■Notification panel

If any notification icons are displayed, slide down the status bar to open the Notification panel. You can check details of notification icons or start corresponding apps.

❖Information

･To delete a notification, flick the notification left or right.

Some notifications may not be deleted depending on the content.

･Alternatively, you can check notifications by swiping

(flicking) down on the lock screen. Or set to hide or keep showing notifications on the lock screen.

■Notification LED

Notification LED informs charging prompt, battery level while charging, missed calls, new mails, etc. by turning on or flashing.

Status Description

Red The battery is charging when the remaining

Orange The battery is charging when the remaining

Green The battery is charging when the remaining

Flashing red

Flashing white

*1 Notification LED flashes while backlight is turned off.

battery level is 14% or lower.

battery level is 15% - 89%.

battery level is 90% or higher.

The remaining battery level is 14% or lower.

Indicates missed call, new Gmail message, new SMS message.

❖Information

･Flashing of Notification LED several times in red when

pressing O with the power off indicates that the remaining battery is not sufficient.

･When you start charging with the product powered off,

Notification LED turns in red. When the status of battery appears on the display, however, Notification LED lights in color that indicates the battery level.

■Checking own phone number

1 From the Home screen, [ ][Settings] 2 [About phone][Status][SIM status]

The phone number of the product is shown under "My phone number".

❖Information

･Alternatively, from the Home screen, [ ][Contacts]

[Myself] to check your phone number.

■Setting the silent mode (Vibrate)

1 Press the upper or lower part of the volume key 2 []

The icon for the volume adjusting bar changes to (white).

■Setting the silent mode (Mute)

1 Press the upper or lower part of the volume key 2 []Press the lower part of the volume key

The icon on the volume adjusting bar turns to (gray).

❖Information

･By tapping " " on the volume adjusting bar, you can adjust

volume of (Media sound) or (Alarm). However, setting of alarm volume in "Clock" app takes precedence.

･When the "silent mode" is set, sounds for shutter, shooting

start/end sound when shooting videos, alarm, playback of video, or music, etc. are not muted.

･Raising the volume by pressing the upper part of the volume

key in the silent mode, or adjusting volume of "Ring volume" of "Sound & notification" in the silent mode (Vibrate) cancels the silent mode.

■Setting Airplane mode

When airplane mode is set, all wireless functions (phone, packet communication, Wi-Fi NFC Reader/Writer, P2P function) are turned off.

function, Bluetooth® function,

1 From the Home screen, [ ] u[Settings] 2 [ ] of "Airplane mode"

Entering characters

Use software keyboard to enter characters. To display the software keyboard, tap a character input box on the character entry screen for adding contacts, creating a message, etc.

■Switching software keyboards

With "International keyboard", you can use QWERTY keyboard to enter characters, Numeric keypad to enter numbers and symbols, and Symbol keypad for more symbols.

2 Tap [ ] to display Numeric keypad

For Symbol keypad, tap " " on the Numeric keypad.

❖Information

･Tap " " at the bottom of the screen to hide the software

keyboard.

･Tap " " to delete the character before the cursor.

･Switch between lower-case " ", upper-case " " and

caps " " on QWERTY keyboard.

･When using QWERTY keyboard, touch and hold a character

to select a character variant.

Support

Introduction of related accessories

For details, refer to the instruction manual for each device.

･Sony Mobile TV antenna cable 02 (02SOHSA)

･Sony Mobile Desktop Holder 01 (01SOPUA) (sold

separately)

･Common AC Adapter 05 (0501PWA) (sold separately)

･Common DC Adapter 03 (0301PEA) (sold separately)

･microUSB cable 01 (0301HVA) (sold separately)

･microUSB cable 01 Navy (0301HBA) (sold separately)

･microUSB cable 01 Green (0301HGA) (sold separately)

･microUSB cable 01 Pink (0301HPA) (sold separately)

･microUSB cable 01 Blue (0301HLA) (sold separately)

･au Carrying Case G Black (0106FCA) (sold separately)

❖Information

･

For the latest information on accessories, visit the au homepage (http://www.au.kddi.com/) or contact the Customer Service Center.

･Accessories described above can be purchased from the

au Online Shop. Some accessories may not be purchased due to the availability.

http://auonlineshop.kddi.com/

Troubleshooting

Before you assume that the product is malfunctioning, check the following:

Symptom What you should check

Power is not turned on even though O is pressed

The power goes off Is the internal battery charged?

The power turns off while activation screen is displayed

The screen freezes and the power cannot be turned off

Is the internal battery charged? Is O pressed for over 1 second?

Is the internal battery charged?

Shut down forcibly by pressing and holding O

and the upper part of the volume key at the same time for approximately eight seconds, and releasing your finger after it vibrates three times consecutively.

1 Tap a character input box

QWERTY keyboard appears.

wxyzA

Symptom What you should check

(Out of service

area) appears

Is the product out of the service area or in an area where the signal is weak?

Is the built-in antenna covered with hand?

Is au Nano IC Card 04 inserted?

Cannot charge the battery (Notification

Is the specified charging equipment (sold separately) attached properly?

LED does not light, the battery icon does not change into charging one)

Cannot operate key/ touch panel

Is the power turned on?

Is "Screen lock" set?

Turn off the power and then turn it on again.

Cannot operate touch panel as intended

Charging is not complete

A message such as

Are you operating with a fingernail or foreign object on the operating screen?

Is the temperature of the product raised or very low?

The battery is almost dead.

"charge the battery" appears

Symptom What you should check

Battery usage time is short

Is the battery fully charged? Charge until Notification LED turns green.

Is the internal battery end-of-life?

Is the product used for a long period at places where (Out of service area) appears?

The screen

Is set "Sleep" period too short?

backlight turns off in a short while

The display is dark Is "Brightness level" set to dark?

Is the proximity/light sensor blocked or covered by sticker?

Screen response is slow when you tap on the screen/press the keys

When a large amount of data is saved in the product or transferring largesize data between the product and microSD memory card, the screen response may be delayed.

Cannot recognize a microSD memory card

Is the microSD memory card inserted properly?

Is the microSD memory card unmounted?

For more details, visit au Customer Support site of au homepage.

http://www.au.kddi.com/support/mobile/trouble/repair

Updating Software

You can update the product to the most recent software for optimal performance and to get the latest enhancements.

･You are charged for data communications when connecting to

the Internet from the product by using packet communication.

･You are recommended to back up your data before

updating software.

･For details, visit http://www.sonymobile.co.jp/support/ or

refer to the "Basic Manual" (Japanese) app or

"取扱説明書（詳細版） (Full instruction manual)" (Japanese)

available on au homepage.

■Downloading and updating software

Update files can be downloaded from the Internet web site into the product directly.

･Note that when Wi-Fi

packet communication takes the place automatically, which may apply communication fees.

1 From the Home screen, [ ][Settings][About

phone][Software update]

2 [][Refresh]

After that, follow the onscreen instructions.

communication becomes unstable,

DEFGHBC

After-sales service

■When asking for repair

For repair, contact Keitai Guarantee Service Center.

During the warranty period

Outside the warranty period

❖Information

･Before handing in the product for repair, make a backup of

the contents of memory since they may disappear during repair. Note that the Company shall not be liable for any damages and loss of income should the contents of memory be altered or lost.

･Recycled parts that meet the Company's quality standards

are sometimes used for repair.

･Collected au mobile phones by Replacement mobile phone

delivery service which you used before are recycled to mobile phones for replacement after repairs. Also replaced parts by au after-sales service are collected and recycled by KDDI. They are not returned to customers.

･The product which is processed, remodeled, analyzed

(including by modifying or analyzing the software (including by rooting etc.), reverse engineering, decompiling), or repaired by an unauthorized repair office is not covered by the warranty and repair may be refused.

Repairs will be done based on the terms of services of the free-of-charge repair warranty described on the warranty card.

We shall repair the product for a charge as requested by the customer if repair renders it usable.

■Performance parts for repair

The Company retains performance parts for repair of the Xperia™ XZ main unit and its peripherals for four years after discontinuation of production. "Performance parts for repair" refers to parts required for maintaining the functions of the product.

■Warranty card

At the store of purchase, thoroughly check and read the name of the retailer, date of purchase and other necessary details filled in on the warranty card, and be sure to keep it in a safe place.

■Keitai Guarantee Service Plus LTE

An after-sales service membership program on a monthly basis called "Keitai Guarantee Service Plus LTE" (monthly fee: 380 yen tax excluded) is available for using your au mobile phone for a long time without worries. This service expands coverage for many troubles including malfunction, theft and loss. For details of this service, refer to au homepage or contact Keitai Guarantee Service Center.

❖Information

･You can apply for membership only at the time of

purchasing your au mobile phone.

･Once you cancel the membership, you cannot reapply for it

until you purchase an au mobile phone next time.

･Note that when changing the model or purchasing an extra

mobile phone, this service only covers the most recently purchased au mobile phone.

･When an au mobile phone is handed over to you or

someone else, the Keitai Guarantee Service Plus LTE membership is also handed over to the successor of the mobile phone.

･When you get a new au mobile phone by changing the model

or purchasing an extra mobile phone, the "Keitai Guarantee Service Plus"/"Keitai Guarantee Service Plus LTE" membership for the old au mobile phone is automatically canceled.

･Service contents are subject to change without notice.

■au Nano IC Card 04

The au Nano IC Card 04 is lent to you by au. In case of loss or damage, the card will be replaced at your expense. When a malfunction is suspected, or in case of theft or loss, contact an au shop or PiPit.

■After-sales service

If you are unsure about anything regarding after-sales service, contact the following service contact.

Customer Service Center (for service canceling procedure in case of loss or theft)

From a land-line phone, 0077-7-113 (toll free) From an au mobile phone, Business hours : 24 hours live support

Keitai Guarantee Service Center (for loss, theft, damage)

From a land-line phone/From an au mobile phone,

Business hours 9:00 – 20:00 (7 days a week)

113

without area code (toll free)

0120-925-919 (toll free)

Online Reception Desk (24 hours a day over the Internet)

* Reception only from PC or smartphone

https://cs.kddi.com/support/n_login.html

･The App for the Internet acceptance, if "damage", "wet",

"theft" and "loss" are eligible. In the case of spontaneous failure (not the cause damage, such as water wet, but does not power on, the screen does not function or other), it will be accepted by phone for interview is required.

･To apply for the Internet, you need the e-mail address.

■au after-sales service information

Replacement mobile phone delivery service

Keitai Guarantee Service Plus LTE members

Spontaneous failure 1st year Spontaneous failure 2nd

year or later Partially damage, water

soak, irreparable damage, theft or loss

Non-Keitai Guarantee Service Plus LTE members

Spontaneous failure 1st year Spontaneous failure 2nd

year or later Partially damage, water

soak, irreparable damage, theft or loss

Free of charge

See table of "Replacement mobile phone delivery service (Member) Customer charge"

No recompense

Holding over and repair

Keitai Guarantee Service Plus LTE members

Spontaneous failure 1st year Spontaneous failure 2nd

year or later

Partially damage

Water soak, irreparable damage

Free of charge Free of charge (three-year

warranty) Customer charge

Upper limit: 5,000 yen Customer charge

10,000 yen

Theft, loss No recompense

Non-Keitai Guarantee Service Plus LTE members

Spontaneous failure 1st year

Free of charge

Spontaneous failure 2nd year or later

Actual costPartially damage

Water soak, irreparable damage

Theft, loss

* Charge amounts are all tax excluded

No recompense (model change)

Replacement mobile phone delivery service (Member) Customer charge

Conditions: Basic charge

1st time

2nd time 8,000 yen/

5,000 yen/ Longtime user benefit

Longtime user benefit

3,000 yen

6,000 yen

Conditions: WEB割引 (Discount for web application)

用機なし割引 (Discount for nonuse of substitute)

1st time

2nd time 7,000 yen/

Conditions: Only 代用機なし割引 (Discount for nonuse of

substitute)

1st time

2nd time 7,500 yen/

* Charge amounts are all tax-excluded. *1 This discount applies to customers who have used au for 3

years (25 months) or more, and all the lines within that customer's Family Discount. For customers using a data communication device or tablet, this discount applies to customers who are subscribed to a set discount (WIN Single Set Discount or Smartphone Set Discount) and have been under the contract of the line eligible for the set discount for 3 years or more.

*2 WEB 割引 (Discount for web application): 500 yen reduction

from the customer charge is applied for application of “Replacement mobile phone delivery service” via au homepage.

A substitute mobile phone is not rent for “WEB割引 (Discount for

web application)”, instead, “代用機なし割引 (Discount for

nonuse of substitute)” is also applied together.

4,000 yen/ Longtime user benefit

Longtime user benefit

applied

4,500 yen/ Longtime user benefit

Longtime user benefit

applied

2,000 yen

5,000 yen

2,500 yen

5,500 yen

and 代

*3 代用機なし割引 (Discount for nonuse of substitute): 500 yen

reduction from the customer charge is applied if you do not use a substitute mobile phone when using “Replacement mobile phone delivery service”. For details, refer to au homepage.

❖Information Replacement mobile phone delivery service

･

When you have trouble with your au mobile phone, replacement mobile phone (same model, same color

) is delivered by calling to. Return your damaged mobile phone within 14 days after the replacement mobile phone is delivered.

*1 If the same model in the same color is difficult to provide, a

replacement mobile phone of a model and a color that are specified by KDDI is provided.

･Available up to twice in a year from the day you use this

service as a start day. If you do not use this service in the past year for the subscription to this service, it will be 1st and if you use, it will be the 2nd.

* For details, refer to au homepage.

･In the event of theft or loss, an au IC card has to be reissued

when using this service. In such a case, the au IC card reissue fee of 1,900 yen is separately required.

Holding over and repair

･Damages and malfunctions intentionally caused by the

customer as well as those due to modification (e.g. disassembly, change of parts, painting, etc.) by the customer are not covered by this service.

･You cannot receive a refund for the replacement of the outer

casing due to stains, scratches, paint removal, etc. on the outer casing.

SIM unlock

The product supports SIM unlock. By unlocking SIM lock, you can use non-au SIM cards.

･The SIM unlock service is provided at the au homepage and

au shops.

･

Some services, functions, etc. may be unavailable when using non-au SIM card. The Company is not liable for any operations.

･For settings after SIM unlock, operate from the Home screen,

[][Settings][About phone][Status][SIM status] [SIM card status].

･For details, refer to the au homepage.

https://cs.kddi.com/support/simcard/

Main specifications

Display Approx. 5.0 inches

TRILUMINOS mobile Approx. 16.77 million colors

1,080 x 1,920 dots

Weigh t Approx. 165 g Dimension (W x H x T) Approx. 71 mm x 144 mm x

8.6 mm

Internal memory ROM: Approx. 32GB

RAM: Approx. 3GB

Image pickup device (type) Camera: Backside-

illumination layered CMOS Front camera: Backsideillumination layered CMOS

Display for

Camera pixels Camera: Effective pixels

Approx. 23 million pixels Front camera: Effective pixels Approx. 13.2 million pixels

Continuous call time

Continuous stand-by time

In Japan Approx. 1,330 min. Overseas (GSM) Approx. 630 min. In Japan Approx. 490 hours Overseas (GSM) Approx. 520 hours

Charging time Using Common AC Adapter

05 (sold separately): Approx. 150 min.

Continuous Full Seg

Approx. 7 hours 10 min.

watching time Continuous 1Seg viewing

Approx. 8 hours 40 min.

time Continuous tethering time Approx. 440 min.

Wi-Fi

tethering maximum

connection number

Bluetooth®Communication

type

Compliant with Bluetooth standard Ver.4.2

Output Compliant with Bluetooth

standard Power Class 1

Communication coverage

distance Supported

Bluetooth

profile

Within 10 m with good visibility

HSP, HFP, PBAP*3, A2DP,

AV RC P, SP P, O P P, H ID , PAN, HOGP, MAP, DUN GATT

Radio frequency band

*1 Varies by obstruction between communication devices or radio

wave reception status.

*2 It is a specification according to purpose of use of Bluetooth

device and is defined by Bluetooth

*3 Some contacts data may not be displayed correctly on the other

party's device.

*4 Only suppor ted to a part of car navigation systems. For use,

refer to the au homepage.

2.4 GHz band (2,400 MHz 2,483.5 MHz)

standard.

❖Information

･The continuous call time, continuous stand-by time,

continuous Full Seg watching time, continuous 1Seg viewing time and continuous tethering time may drop to less than half depending on the battery charging status, usage environment such as temperature, reception condition at the location where the product is used, and the function settings.

JKLMN