a few clicks away. Here you will find the latest computer software updates and tips on
how to use your product more eciently.
Serv ice an d suppo rt
You have access to a portfolio of exclusive service advantages such as:
• Global and local Web sites providing support.
• A global network of Contact Centers.
• An extensive network of Sony service partners.
• A warranty period. Learn more about the warranty conditions in the
section.
At
www.sonymobile.com/support
latest support tools and information. For operator-specific services and features, please
contact your network operator.
You can also contact our Contact Centers or contact your local dealer. (Calls are charged
according to national rates, including local taxes, unless it is a toll-free number.)
If your product needs service, please contact the dealer from whom it was purchased,
or one of our service partners. To make a claim under the limited warranty, proof of
purchase is required.
Guid elines for Sa fe and Effici ent Us e
Please follow these guidelines. Failure to do so might entail a potential health risk
or product malfunction. If in doubt as to its proper function, have the product
checked by a certified service partner before charging or using it.
Reco mmenda tions f or car e and s afe us e of ou r prod ucts
Note! Do not use a damaged device, like a device with a cracked display or badly dented
back cover, as it may cause injury or harm. Please contact an authorized Sony Mobile
repair partner to investigate a damaged device.
• Handle with care and keep in a clean and dust-free place.
• Warning! May explode if disposed of in fire.
• Do not use in environments where relevant IP rating limitations, if applicable, are
exceeded (including excess depths and/or pressures of liquid and/or dust) or expose to
excess humidity.
• For optimal performance, the product should not be operated in temperatures
below +14°F(-10°C) or above +95°F(+35°C). Do not expose the battery to
temperatures above +140°F(+60°C).
there is a support section where help and tips are only
Limited Warranty
or
www.sonymobile.com/contact
, you can find the
• Do not paint or attempt to disassemble or modify the product. Only Sony-
authorized personnel should perform servicing.
• Consult with authorized medical sta and the instructions of the medical
device manufacturer before using the product near pacemakers or other medical
devices or equipment.
• Discontinue use of electronic devices, or disable the radio transmitting functionality of
the device, where required or requested to do so.
• Do not use in a potentially explosive atmosphere.
• Do not place the product or install wireless equipment in the area above an air bag in a
car.
• Caution: Cracked or broken displays may create sharp edges or splinters that could be
harmful upon contact.
• Do not use a Bluetooth Headset in positions where it is uncomfortable or will be subject
to pressure.
• Your device generates heat when used or charging. To prevent irritation or discomfort
from heat, avoid long periods of skin contact and ensure adequate ventilation. Use a
headset for long phone calls.
• Devices may contain small parts that could become detached and create a choking
hazard. Keep this device away from children or other supervised individuals to prevent
such hazard. They could hurt themselves or others.
• This device may contain small magnet(s). Swallowing magnet(s) could cause serious
harm, such as choking hazard or intestinal injuries. Keep this device away from children
or other supervised individuals to prevent any such harm. If you know or suspect that
you or anyone has swallowed a magnet, seek medical attention immediately.
• This device contains magnet(s) which may interfere with pacemakers, defibrillators,
programmable shunt valves, or other medical devices. Do not place this device close to
such medical devices or persons who use such medical devices. Consult your physician
before using this product if you use any such medical device.
Powe r supp ly (Cha rger)
Connect the charger to power sources as marked on the product. Do not use outdoors or
in damp areas. Do not alter or subject the cord to damage or stress. Unplug the unit
before cleaning it. Never alter the plug. If it does not fit into the outlet, have a proper
outlet installed by an electrician. When power supply is connected there is a small drain of
power. To avoid this small energy waste, disconnect the power supply when the product
is fully charged. Use of charging devices that are not Sony branded may impose increased
safety risks.
Batt ery
New or idle batteries can have short-term reduced capacity. Fully charge the battery
before initial use. Use for intended purpose only. Charge the battery in temperatures
between +41°F (+5°C) and +95°F (+35°C). Do not put the battery into your mouth. Do not let
the battery contacts touch another metal object. Turn o the product before removing the
battery. Performance depends on temperatures, signal strength, usage patterns, features
selected and voice or data transmissions. Only Sony service partners should remove or
replace built-in batteries. Use of batteries that are not Sony branded may pose increased
safety risks. Replace the battery only with another Sony battery that has been qualified
with the product per the standard IEEE-1725. Use of an unqualified battery may present a
risk of fire, explosion, leakage or other hazard.
Pers onal m edical device s
Mobile devices / devices with radio transmitters may aect implanted medical equipment.
Reduce risk of interference by keeping a minimum distance of 15 cm(6 inches) between
the Sony product and the medical device. Use the Sony device at your right ear, when
applicable. Do not carry the device in your breast pocket. Turn o the device if you
suspect interference. For use in proximity to personal medical devices, please consult a
physician and the device manufacturer.
Driv ing
In some cases, vehicle manufacturers may forbid the use of mobile devices in their
vehicles, unless a handsfree kit with an external antenna supports the installation. Check
with the vehicle manufacturer's representative to be sure that a mobile device or
Bluetooth handsfree will not aect the electronic systems in the vehicle. Full attention
should be given to driving at all times and local laws and regulations restricting the use of
wireless devices while driving must be observed.
GPS/ Locati on base d func tions
Some products provide GPS/Location based functions. Location determining functionality
is provided “As is” and “With all faults”. Sony does not make any representation or
warranty as to the accuracy of such location information.
Use of location-based information by the device may not be uninterrupted or error free
and may additionally be dependent on network service availability. Please note that
functionality may be reduced or prevented in certain environments such as building
interiors or areas adjacent to buildings.
Caution: Do not use GPS functionality in a manner which causes distraction from
driving.
Emer gency calls
Calls cannot be guaranteed under all conditions. Never rely solely upon Sony Mobile
devices for essential communication. Calls may not be possible in all areas, on all
networks, or when certain network services and/or mobile device features are used.
Please note that some Sony devices are not capable of supporting voice calls, including
emergency calls.
Ante nna
Use of antenna devices not marketed by Sony could damage the mobile device, reduce
performance, and produce Specific Absorption Rate (SAR) levels above the established
limits. Do not cover the antenna with your hand as this aects call quality, power levels,
and can shorten talk and standby times.
Radi o Freq uency ( RF) ex posure and Sp ecific Absorp tion Ra te (SA R)
When the mobile device or Bluetooth handsfree functionality is turned on, it emits low
levels of radio frequency energy. International safety guidelines have been developed
through periodic and thorough evaluation of scientific studies. These guidelines establish
permitted levels of radio wave exposure. The guidelines include a safety margin designed
to assure the safety of all persons and to account for any variations in measurements.
Specific Absorption Rate (SAR) is used to measure radio frequency energy absorbed by
the body when using a mobile device. The SAR value is determined at the highest
certified power level in laboratory conditions, but because the device is designed to use
the minimum power necessary to access the chosen network, the actual SAR level can be
well below this value. There is no proof of dierence in safety based on dierence in SAR
value.
Products with radio transmitters sold in the US must be certified by the Federal
Communications Commission (FCC). When required, tests are performed when the device
is placed at the ear and when worn on the body. For body-worn operation, the device has
been tested when positioned a minimum of 15 mm from the body without any metal parts
in the vicinity of the device or when properly used with an appropriate Sony accessory and
worn on the body. When operating with “Hotspot” functionality engaged, a separation
distance of 10 mm was used.
For more information about SAR and radio frequency exposure, go to:
Bluetooth and Wireless Local Area Network (WLAN) functionality, if available in the device,
can be enabled in Flight mode but may be prohibited onboard aircraft or in other areas
where radio transmissions are prohibited. In such environments, please seek proper
authorization before enabling Bluetooth or WLAN functionality even in Flight mode.
Malw are
Malware (short for malicious software) is software that can harm your device. Malware or
harmful applications can include viruses, worms, spyware, and other unwanted programs.
While the device does employ security measures to resist such eorts, Sony does not
warrant or represent that the device will be impervious to the introduction of malware.
You can however reduce the risk of malware attacks by using care when downloading
content or accepting applications, refraining from opening or responding to messages
from unknown sources, using trustworthy services to access the Internet, and only
downloading content to the mobile device from known, reliable sources.
Acce ssorie s
Use only Sony branded original accessories and certified service partners. Sony does not
test third-party accessories. Accessories may influence RF Exposure, radio performance,
sound loudness, electric safety and other areas. Third-party accessories and parts may
pose a risk to your health or safety or decrease performance.
Acce ssible Soluti ons/Sp ecial N eeds
You can use your TTY terminal with your Sony Mobile device. For information on
accessibility features and solutions for persons with special needs, please visit
Disp osal o f Old E lectri cal and Elect ronic E quipme nt (App licabl e
in t he Eur opean U nion a nd Othe r Euro pean Co untrie s with
Sepa rate C ollecti on Sys tems)
This symbol on the device or on its packaging indicates that this device should
not be treated as household waste. Instead it should be handed over to the
appropriate collection point for the recycling of electrical and electronic equipment.
By ensuring this device is disposed of correctly, you will help prevent potential negative
consequences for the environment and human health which could otherwise be caused
by inappropriate waste handling of this device. The recycling of materials will help to
conserve natural resources. For more detailed information about recycling this device,
please contact your local Civic oce, your household waste disposal service, or the store
where you purchased the device.
Memo ry car d
If the product comes complete with a removable memory card, it is generally compatible
with the handset purchased, but may not be compatible with other devices or the
capabilities of their memory cards. Check other devices for compatibility before purchase
or use. If the product is equipped with a memory card reader, check memory card
compatibility before purchase or use.
Memory cards are generally formatted prior to shipping. To reformat the memory card,
use a compatible device. Do not use the standard operating system format when
formatting the memory card on a PC. For details, refer to the operating instructions of the
device or Sony contact center.
SIM card
If your device is equipped with a standard-sized SIM card slot, inserting an incompatible
SIM card (for example, a micro SIM card, a micro SIM card with a non-Sony adapter, or a
standard SIM card cut into a micro SIM card size) in the SIM card slot may damage your
SIM card or your device permanently. Sony does not warrant and will not be responsible
for any damage caused by use of incompatible or modified SIM cards.
Warn ing!
If the device requires an adapter for insertion into the handset or another device, do not
insert the card directly without the required adapter.
Prec aution s on me mory c ard use
• Do not expose the memory card to moisture.
• Do not touch terminal connections with your hand or any metal object.
• Do not strike, bend, or drop the memory card.
• Do not attempt to disassemble or modify the memory card.
• Do not use or store the memory card in humid or corrosive locations or in excessive heat
such as a closed car in summer, in direct sunlight or near a heater, etc.
• Do not press or bend the end of the memory card adapter with excessive force.
• Do not let dirt, dust, or foreign objects get into the insert port of any memory card
adapter.
• Check you have inserted the memory card correctly.
• Insert the memory card as far as it will go into any memory card adapter needed. The
memory card may not operate properly unless fully inserted.
• We recommend that you make a backup copy of important data. We are not responsible
for any loss or damage to content you store on the memory card.
• Recorded data may be damaged or lost when you remove the memory card or memory
card adapter, turn o the power while formatting, reading or writing data, or use the
memory card in locations subject to static electricity or high electrical field emissions.
Erase personal data before disposing of the product. To delete data, perform a master
reset. Deleting data from the memory of the device does not ensure that it cannot be
recovered. Sony does not warrant against recovery of information and does not assume
responsibility for disclosure of any information even after a master reset.
For Device s Suppo rting 3D View ing ca pabilit ies
In viewing 3D images shot with this device, if applicable, on a 3D-compatible monitor, you
may experience discomfort in the form of eye strain, fatigue, or nausea. To prevent these
symptoms, we recommend that you take regular breaks. However, you need to determine
for yourself the length and frequency of breaks you require, as they vary according to the
individual. If you experience any type of discomfort, stop viewing the 3D images until you
feel better, and consult a physician as necessary. Also refer to the operating instructions
supplied with the device or software you have connected or are using with this device.
Note that a child’s eyesight is still at the development stage (particularly children below
the age of 6). Consult a pediatrician or ophthalmologist before letting your child view 3D
images, and make sure he/she observes the above precautions when viewing such
images.
Loud ness w arning
To prevent possible hearing damage, do not listen at high volume levels for
long periods.
For a Devi ce that Conta ins a L aser E mitter and Co rrespon ding D rive
Circ uitry
Auto Focus Sensor using laser technology.
The laser output is designed to remain within Class 1 laser safety limits
under all reasonably foreseeable conditions, including single faults
in compliance with IEC 60825-1:2014(third edition).
End user l icense agreem ent
Software delivered with this device and its media is owned by Sony Mobile
Communications Inc. and/or its aliated companies and its suppliers and licensors.
Sony grants you a non-exclusive limited license to use the software solely in conjunction
with the device on which it is installed or delivered. Ownership of the software is not sold,
transferred, or otherwise conveyed.
Do not use any means to discover the source code or any component of the software,
reproduce and distribute the software, or modify the software. You are entitled to transfer
rights and obligations to the software to a third party, solely together with the device with
which you received the software, provided that the third party agrees in writing to be
bound by the terms of this License.
This license exists throughout the useful life of this device. It can be terminated by
transferring your rights to the device to a third party in writing.
Failure to comply with any of these terms and conditions will terminate the license
immediately.
Sony and its third-party suppliers and licensors retain all rights, title, and interest in and
to the software. To the extent that the software contains material or code of a third party,
such third parties shall be beneficiaries of these terms.
This license is governed by the laws of Japan. When applicable, the foregoing applies
to statutory consumer rights.