Sonicwall SSL-VPN 4000 DATASHEET

SonicWALL Product Lifecycle

SUPPORT SERVICES

COMMUNICATIONS OVERVIEW: SonicWALL is initiating the Last Time Buy (LTB) notification for the SSL-VPN 4000. Last Time Buy is the first phase of the SonicWALL End of Life process outlined at the end of this document.

The SonicWALL SSL-VPN 4000 represents the first generation SSL VPN appliance for medium-size d businesses introduced in Q3 2005, and has since been replaced by the SonicWALL SRA 4200 appliance. The SRA 4200 was introduced by SonicWALL in November 2009. The SSL-VPN 4000 has been in release for over four years and is no longer actively marketed as a new appliance. For these reasons, it is now time to transition to Last Time Buy status. All SSL-VPN 4000 customers can receive support as indicated in table 1 below.

SonicWALL Last Time BuyAnnouncement for the SonicWALL SSL-VPN 4000

All official Product Lifecycle notifications and phase information is posted on the Support area of our Web site at

http://www.sonicwall.com/us/support/3003.html.

Products Affected

Products affected by this ARM announcement are listed below:

Table 1 End of Life Information

Regions Products Product SKUs Last Time Buy Begins Last Time Buy Ends Active Retirement Mode Begins

Last SonicWALL Appliance Firmware Upgrade

Last Support Renewal (3 Yr) Last Support Renewal (2 Yr) Last Support Renewal (1 Yr) End of Support (All Levels)

Table 2 Affected Product SKUs

Product Description SKU Replacement SKU Description Replacement SKU

SSL-VPN 4000 01-SSC-5960 SRA 4200 with 25 Users* 01-SSC-5998

*Please note that the SRA 4200 user license can be upgraded to support up to 500 users.

Table 3 Affected Support SKUs

The “Last Day to Order” date indicates the date when the SKU can no longer be ordered for the SSL-VPN 4000.

SSL-VPN 4000 Support SKU Description SKU Last Day to Order

SonicWALL Dynamic Support 24 X 7 for SSL-VPN 4000 (3 Years) 01-SSC-6253 June 1, 2010 SonicWALL Dynamic Support 8 X 5 for SSL-VPN 4000 (3 Years) 01-SSC-6250 June 1, 2010

Worldwide (except Japan) SSL-VPN 4000 01-SSC-5960 April 1

, 2009

May 31, 2010 June 1, 2010

(2) Major Firmware Upgrades or 18 monthswhichever comes first. Customers can still apply maintenance releases up to the End of Support date for supported firmware versions

June 1, 2010 June 1, 2011 June 1, 2012 June 1, 2013

Secure Upgrade Program Last Time Buy

SonicWALL Software and Firmware Updates for SSL-VPN 4000 (3 Years) 01-SSC-6479 June 1, 2010 SonicWALL Dynamic Support 24 X 7 for SSL-VPN 4000 (2 Years) 01-SSC-6252 June 1, 2011 SonicWALL Dynamic Support 8 X 5 for SSL-VPN 4000 (2 Years) 01-SSC-6249 June 1, 2011 SonicWALL Software and Firmware Updates for SSL-VPN 4000 (2 Years) 01-SSC-6478 June 1, 2011 SonicWALL Dynamic Support 24 X 7 for SSL-VPN 4000 (1 Year) 01-SSC-6251 June 1, 2012 SonicWALL Dynamic Support 8 X 5 for SSL-VPN 4000 (1 Year) 01-SSC-6248 June 1, 2012 SonicWALL Software and Firmware Updates for SSL-VPN 4000 (1 Year) 01-SSC-6255 June 1, 2012

Last Time Buy

Last Time Buy (LTB) is advanced notification to SonicWALL customers and partners that SonicWALL intends to start the end of life process. The duration of this phase is variable and depends on numerous factors including material availability, SonicWALL and channel inventory and end user demand. Last Time Buy is informational only; products in this phase are active.

Active Retirement Mode Active Retirement Mode (ARM) is a statement by the company that it is no longer actively manufacturing or selling the product. Products in ARM are removed from all price lists and marketing collateral. The duration of this phase is typically two years.

Limited Retirement Mode Limited Retirement Mode (LRM) is a statement by the company that it will no longer develop or release driver updates or bug fixes for these products. Depending on inventory, technical capability, customer demand and gross margin, SonicWALL will continue to offer support agreements on products in LRM. LRM is a discretionary phase in the product lifecycle process.

End of Support End of Support (EOS) is a statement that the company no longer offers support for the product, and all remaining unique inventory or materials will be removed.