SonicWALL ESA 5000,ESA 7000 Getting Started Manual

SonicWall™ Email Security Appliance 5000/Email
Security Appliance 7000

Beta Getting Started Guide

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ESA 5000/ESA 7000 Getting Started Guide
Updated - January 2017
232-003432-50 Rev 00

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SonicWall Email Security Appliance 5000/Email Security Appliance 7000 Getting Started Guide

i

Preface

In this Guide

The Email Security Appliances (ESA) have been rebuilt, taking advantage of 64-bit architecture. They offer increased memory and
the option for faster, detachable disk drives, depending upon the model selected. Appliance functionality focuses on:

• Effectively scanning inbound and outbound email

• Providing multi-layer protection

• Managing compliance and encryption

• Managing Capture ATP

This Getting Started Guide provides instructions for basic installation and configuration of the SonicWall ESA 5000 and the
SonicWall ESA 7000.

Chapter 1 Section included:

Planning on page 1 • Package Contents on page 1

• Prerequisites on page 3

• Using MySonicWall on page 3

• Configuration Information on page 4

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SonicWall Email Security Appliance 5000/Email Security Appliance 7000 Getting Started Guide

Chapter 2 Section included:

Installation and Setup on page 7 • Installing Your Appliance on page 8

• Accessing Quick Settings on page 9

• Changing the Default Administrator Password on page 11

• Registering Your Products on page 12

Chapter 3 Section included:

Support and Training Options on page 17 • Customer Support on page 17

• Knowledge Base on page 18

• User Forums on page 18

• Training on page 18

• Professional Services on page 18

• Related Documentation on page 18

• Additionally Supported Languages on page 19

Chapter 4 Section included:

Safety and Regulatory Information on

page 21

• Notices on page 21

• Warranty Information on page 28

SonicWall Email Security Appliance 5000/Email Security Appliance 7000 Getting Started Guide

iii

Appliance Overview

SonicWall produces three different configurations of the 64-bit
appliances for Email Security: the ESA 5000, ESA 7000, and ESA

9000. Because the ESA 5000 and ESA 7000 are built in the
same chassis, with similar interfaces, both appliances are
documented in this Getting Started Guide. The ESA 9000 is
documented in the SonicWall Email Security Appliance 9000
Getting Started Guide.

The configuration details for each appliance are shown below:

ESA 5000 ESA 7000

CPU Model Celeron G1820 i3-4330

Number of Cores per
CPU

22

CPU Frequency 2.7 GHz 3.5 GHz

Gigabit LAN 22

10G SFP+ N/A N/A

Memory

8 GB DDR3
1600 MHz ECC

16 GB DDR3
1600MHz ECC

Memory Quantity 2 x 4 GB 2 x 8 GB

Hard Drive

2.5-inch, 500 GB
SATA 7200 rpm

2.5-inch, 1 TB
SATA 7200 rpm

Hard Drive Quantity
and Type

1 Internal 2 Removable

ESA 5000 ESA 7000

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SonicWall Email Security Appliance 5000/Email Security Appliance 7000 Getting Started Guide

The following shows the front and rear panels of the ESA 5000 and ESA 7000.

1 Display Port
2 Serial Port
3 Ethernet Ports
4 LED Indicators
5 Network Ports
6 Power Switch
7 Power Connection

Front and Back Panel for ESA 5000

Front View

Rear View

SonicWall Email Security Appliance 5000/Email Security Appliance 7000 Getting Started Guide

v

The LED indicators on the front panel show the following:

Product Licensing

SonicWall Email Security components must be registered on
MySonicWall to enable full functionality and the benefits of
SonicWall security services, firmware updates, and technical

support. Refer to Using MySonicWall for more information on
how to set up an account.

The ESA 5000 and ESA 7000 appliances come with the base
license for Email Security, but additional options are available
that must be licensed separately. For maximum effectiveness,
all modules are recommended. The following licenses are
available:

• Email Protection (Anti-Spam and Anti-Phishing):
Additional license that protects against email spam and
phishing attacks.

• Email Anti-Virus (McAfee and SonicWALL Time Zero):
Provides updates for McAfee anti-virus definitions and
SonicWALL Time Zero technology for immediate
protection from new virus outbreaks.

• Email Anti-Virus (Kaspersky and SonicWALL Time
Zero): Provides updates for Kaspersky anti-virus

definitions and SonicWALL Time Zero technology for
immediate protection from new virus outbreaks.

• Email Anti-Virus (SonicWALL Grid A/V and SonicWALL
Time Zero): Provides updates for SonicWALL Grid anti-

virus definitions and SonicWALL Time Zero technology
for immediate protection from new virus outbreaks.

• Email Anti-Virus Cyren: Provides updates for Cyren
anti-virus definitions and SonicWALL Time Zero

Hard disk drive: when blinking shows hard disk
activity.

Alarm: indicates a thermal or other alert
condition.

Not used.

Power: indicates the power is on or off.

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SonicWall Email Security Appliance 5000/Email Security Appliance 7000 Getting Started Guide

technology for immediate protection from new virus
outbreaks.

• Email Encryption Service: License for encryption
features enabling the secure exchange of sensitive and
confidential information. It includes predefined
dictionaries to ensure proper protection.

• Email Compliance Subscription: License for compliance
features. It includes predefined polices for easy
compliance, allows multiple governance policies,
identifies email for compliance policy enforcement, and
provides compliance reporting and monitoring.

• Capture Advanced Threat Protection: service that
analyzes various types of content for malicious
behavior. At least one other anti-virus option needs to
licensed for Capture ATP to work.

SonicWall Email Security Appliance 5000/Email Security Appliance 7000 Getting Started Guide

1

1

Planning

Review this section before setting up your SonicWall ESA 5000 or ESA 7000. It can help you plan for installation and configuration.

• Package Contents on page 1

• Prerequisites on page 3

• Configuration Information on page 3

• Using MySonicWall on page 4

Package Contents

Before setting up the Email Security appliance, verify that your package contains the following parts:

1 One ESA 5000 or ESA 7000 appliance

2 One SonicWall Email Security Appliance 5000/Email Security Appliance 7000 Getting Started Guide and one Safety,

Environmental, and Regulatory Information

3 One ethernet cable

4 One serial cable

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SonicWall Email Security Appliance 5000/Email Security Appliance 7000 Getting Started Guide

5 Two power cords

6 One Rack Mount Kit

If any items are missing from your package, contact SonicWall Support: https://support.sonicwall.com/contact-support.

IMPORTANT: The included powers cords are approved for use only in the specific region or country noted on the packaging.

Before using a power cord, verify that it is rated and approved for use in your location. The power cord is for AC mains
installation only. Refer to Safety and Regulatory Information for details.

1 2

SonicWall Email Security Appliance 5000/Email Security Appliance 7000 Getting Started Guide

3

Prerequisites

To configure an ESA 5000 or ESA 7000, you must have access to
the following:

• A MySonicWall account

• An internet connection

• A computer to use as a management station for initial

configuration of Email Security software

• A web browser supporting Java Script and HTTP
uploads. Supported browsers include:

Using MySonicWall

MySonicWall is a one-stop resource for registering all your
SonicWall security appliances, activating or purchasing licenses
for various security services, accessing security notifications
and getting support. You need to set up a MySonicWall

account prior to configuring your appliance, if you don’t
already have one.

To create a MySonicWall account:

1 In a web browser navigate to https://

www.mysonicwall.com/.

2 In the login screen, select the Register Now link.

3 Complete the registration form and click on Register

when done.

Browser Type Browser Version

Internet Explorer 11.0

Firefox Supported on the latest version

Chrome Supported on the latest version

NOTE: MySonicWall registration information is not sold

or shared with any other company.

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SonicWall Email Security Appliance 5000/Email Security Appliance 7000 Getting Started Guide

4 Verify that the information is correct and click on

Submit.

5 To confirm your account was created, click Continue.

Configuration Information

To ease the configuration process, SonicWall recommends that
you collect certain networking and general information ahead
of time.

Networking Information

General Information

1 Enter the subnet mask

for the local subnet.

Email Security subnet mask:

2 Record the IP address

of your network’s
gateway device (your
perimeter firewall or
router, for example).

Gateway IP address:

3 Record your DNS

server information.

DNS Server 1:

DNS Server 2 (optional):

4 Record the fully

qualified domain
name within your
network for your
Email Security
appliance. (32
characters maximum)

Host name:

5 Record the IP address

or hostname of your
directory services
server (your LDAP or
Active Directory
server).

Server IP for LDAP or AD:

1 Select a friendly name

for your Email
Security appliance.
(32 characters
maximum)

Friendly server name:

2 Select a password for

your Email Security
appliance. The default
is password.

Password:

SonicWall Email Security Appliance 5000/Email Security Appliance 7000 Getting Started Guide

5

3 Record the serial

number on the label
of your Email Security
appliance.

Serial number:

4 Record the

registration code that
is generated in
mysonicwall.com.
Refer to Using

MySonicWall for more

information.

Registration code: