SonicWALL Email Security 7.0 User Manual

SonicWALL Email Security Solutions
EMAIL SECURITY SonicWALL Email Security
SonicWALL Email Security 7.0 8000 Getting Started Guide
Getting Started Guide 7.0 | 1
SonicWALL Email Security 8000
Getting Started Guide
This Getting Started Guide contains installation procedures and configuration guidelines for deploying a SonicWALL Email Security appliance on your network.
SonicWALL Email Security provides effective, high-performance, and easy-to-use inbound and outbound email threat protection. Ideal for the small to medium size business, this self-running, self-updating appliance delivers powerful protection against spam, virus and phishing attacks in addition to preventing leaks of confidential information. Combining anti-spam, anti-phishing, content filtering, policy management and content complianc e capabilities in a single seamlessly integrated solution, SonicWALL Email Security provides powerful protection without c omplexity.
Note:
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SonicWALL TotalSecure Email provides complete protection from spam, virus attacks and phishing. Without TotalSecure Email, you must have a subscription to SonicWALL Email Protection and Dynamic Support to use the spam and phishing protection provided by the SonicWALL Email Security appliance. To purchase a subscription, contact your SonicWALL vendor.
Please read this entire Getting Started Guide before setting up your SonicWALL Email Security 8000 appliance.
An updated version of this guide may exist. Refer to SonicWALL’s Documentation Web site for complete, updated documentation at: <http://www.sonicwall.com/Support.html>
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2 | Email Security Soft ware

Contents

This document contains the following sections:
Before You Begin
1
{
“Check Package Contents” on page 3
{
“What You Need to Begin” on page 4
{
“Record Configuration Information” on page 4
{
“Overview of the SonicWALL Email Security Appliance” on page 6
Registering Your SonicWALL Email Security Appliance
2
{
“Before You Register” on page 7
{
“Creating a mysonicwall.com Account” on page 7
{
“Registering Your SonicWALL Email Security Appliance” on page 8
Initial Setup and Configuration
3
{
“Apply Power to the SonicWALL Email Security” on page 9
{
“Connect Directly to the SonicWALL Email Security Appliance” on page 9
{
“Login to the SonicWALL Email Security Appliance” on page 9
{
“Initial System Configuration” on page 10
{
“Activating the Email Security License Subscriptions” on page 12
Connecting and Configuring Network Settings
4
{
“Connecting the SonicWALL Email Security to Your Network” on page 13
{
“The SonicWALL Email Security Interface” on page 14
{
“Changing the Default Administrator Password” on page 14
{
“Using Quick Configuration to Set Up Email Management” on page 15
Verification and Further Configuration
5
{
“Routing Mail to Your SonicWALL Email Security” on page 17
{
“Verifying Mail from the Internet Through Your SonicWALL Email Security” on page 17
Getting Started Guide 7.0 | 3
1

Before You Begin

Check Package Contents

One SonicWALL Email Security appliance
One Getting Started Guide document
One Release Note document
One Thank You card
One SonicWALL Resource CD
One crossover cable (red)
One Ethernet cable (gray)
One RS232 CLI cable
Two standard power cords*
One Y-Split power cable*
One Rack mount Kit (not pictured)
*The included power cords are intended for use in North America only. For European Union (EU) customers, power cords are not included.
*Das eingeschlossene Netzkabel ist für Gebrauch in Nordamerikas nur vorgehabt. Für Europaïsche Union (EU) Kunden, ist ein Netzkabel nicht eing eschlossen.
Any Items Missing?
If any items are missing from your package, contact:
SonicWALL Support
<http://www.sonicwall.com/us/Support.html> Email:
customer_service@sonicwall.com

What You Need to Begin

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A computer to use as a management station for initial configuration of SonicWALL Email Security software
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Internet Explorer 5.0 or higher
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An Internet connection

Record Configuration Information

Before continuing, record the following configuration information for your reference:
Registration Information
Serial Number: (xxxxxx-xxxxxx)
Au thentication Code: (xxx-xxx)
Networking Information\
E m a i l S e c u r i t y I P A d d r e s s :
E m a i l S e c u r i t y S u b n e t M a s k :
G a t ew a y I P Ad d r es s :
DNS Server 1 :
D N S S e r v e r 2 ( o p t i o n a l ) :
Host N ame:
Page 4 Getting Started Guide 7.0
Record the serial number found on the top right access panel of your SonicWALL Email Security appli­ance.
Record the authentication code found on the top right access panel of your SonicWALL Email Security appliance.
Select a free static IP address for your SonicWALL Email Security appli­ance that is within the range of your local subnet.
Enter the subnet mask for the local subnet where you are installing your SonicWALL Email Security appliance.
Record the IP address of your net­work’s gateway device (such as your perimeter firewall/router).
Record your DNS Server informa­tion.
Record the fully qualified domain name within your network for your SonicWALL Email Security appli­ance (maximum 32 characters).
Pa ssword:
Ema i l S e rve r IP :
LDA P Se r ver IP:
Getting Started Guide 7.0 | 5
Select a password for your Son­icWALL Email Security appliance
(default is password).
Record the IP address or hostname of your email server.
Record the IP address or hostname of your directory services server, such as LDAP or Microsoft Active Directory.
6 | Email Security Soft ware

Overview of the SonicWALL Email Security Appliance

SonicWALL Email Security Appliance
SCSI Drive 1
* Alerts are explained in detail in light path diagnostic panel. T o access, push the diagnostic panel release latch to the left and pull out the panel.
SCSI Drive 2
LAN Port
Serial Port
Power LED
Power But ton
Power Supply 1
Diagnostic Panel Release Alert LED* HDD LED
Power Supply 2
Alert: Do not plug devices into any ports (other than those indicated) unless
explicitly instructed to do so by a SonicWALL technical support representative. Doing so may void your warranty.
SCSI Drive Bays
Power LED Indicates the SonicWALL Email Security appliance is powered on.
Power Button Allows the SonicWALL Email Security appliance to power on or off.
Diagnostic Panel
Allows SCSI drives in a RAID array to be hot-swapped should one drive fail.
Can be pulled out (push release lever to the left) for detailed expla­nation of alerts.
Alert LED Indicates an alert. See Diagnostic panel for more information.
HDD LED Indicates data transfer to and from the hard disk drive.
LAN Port Allows the SonicWALL Email Security appliance to connect to your
local area network or management station.
Serial Port Allows direct connection to the appliance via terminal services to
use the CLI.
Power Supplies Two power supplies allow the SonicWALL Email Security appliance
to utilize redundant AC power using the supplied power cables.
2

Registering Your SonicWALL Email Security Appliance

Register your appliance and activate your licenses for the SonicWALL Email Protection Subscription and Dynamic Support.
This section contains the following sub-sections:
{
“Before You Register” on page 7
{
“Creating a mysonicwall.com Account” on page 7
{
“Registering Your SonicWALL Email Security Appliance” on page 8

Before You Register

You need a mysonicwall.com account to register the SonicWALL Email Security appliance. To create a mysonicwall.com account, refer to “Creating a mysonicwall.com Account” on page 7. If you already have a mysonicwall.com account, go to “Registering Your SonicWALL Email Security Appliance” on page 8 to register your appliance.
Note:
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mysonicwall.com registration information is not sold or shared with any other company.

Creating a mysonicwall.com Account

Getting Started Guide 7.0 | 7
Creating a mysonicwall.com account is fast, simple, and F REE. Simply complete an online registration form.
1. In your Web browser, go to
2. In the User Login section, click If you are not a registered user, Click here.
3. Enter the account information, personal information, and preferences and click Submit. You must enter a valid email address.
4. Follow the prompts to finish creating your account. SonicWALL will email a subscription code to the email address you entered in the personal information.
5. When you return to the login screen, log in with your new username and password.
6. Confirm your account by entering the subscription code you received by email.
<https://www.mysonicwall.com/>.
Congratulations! You have created and logged into your mysonicwall.com account.
8 | Email Security Soft ware

Registering Your SonicWALL Email Security Appliance

1. Locate your SonicWALL Email Security Software serial number. It is printed on the label on the
top right access panel
2. If you are not already logged into mysonicwall.com, go to
<https://www.mysonicwall.com/> and log in.
3. Enter your serial number in the Quick Register field and click the Next button. Foll ow the on­screen instructions.
4. Confirm your serial number, enter a friendly name for your appliance, and enter your authentication code in the Quick Register > Add New Product section.
5. Click Register.
6. Follow the online prompts to fill out the survey and complete the registration process.
of your SonicWALL Email Security Appliance.

Initial Setup and Configura tio n

3
This section contains the following sub-sections:
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“Apply Power to the SonicWALL Email Security” on page 9
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“Connect Directly to the SonicWALL Email Security Appliance” on page 9
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“Login to the SonicWALL Email Security Appliance” on page 9
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“Initial System Configuration” on page 10
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“Activating the Email Security License Subscriptions” on page 12

Apply Power to the SonicWALL Email Security

1. Connect the included standard power cord with the y-split power cord.
2. Plug each of the y-split ends into a power supply on the back of the SonicWALL Email Security appliance.
3. Plug the power cord into an appropriate power outlet.
4. Press the recessed power but ton on the front bezel to power on the appliance. The entire sequence may take several minutes to complete.
The Power LED on the front panel lights up green when you power on the SonicWALL Email Security appliance. The HDD LED lights up and may blink while the appliance performs a series of diagnostic tests. When the HDD LED is no longer lit, the SonicWALL Email Security appliance is ready for configuration.
Getting Started Guide 7.0 | 9
If the Alert light stays lit, ensure that BOTH of the power supplies on the back of the SonicWALL Email Security Appliance are plugged in (use the included y-split cable for this purpose).

Connect Directly to the SonicWALL Email Security Appliance

The SonicWALL Email Security appliance comes pre-configured with an IP address of
192.168.168.169. Before you can connect your administration station to it, you must configure your administration computer to have an address in the same subnet.
1. Make a note of your computer’s current network settings.
2. Set the computer you use to manage the SonicWALL Email Security appliance to have a static IP address in the 192.168.168.x range, such as 192.168.168.50 and a netmask of
255.255.255.0. For help with setting up a static IP address on your computer, refer to “Troubleshooting” on page 20.
3. Using the supplied crossover cable and the administration computer, connect the computer’s LAN port to the LAN (1) port on the back of your SonicWALL Email Security appliance.

Login to the SonicWALL Email Security Appliance

1. Open a Web browser on the administration computer.
2. Enter http://192.168.168.169 (the default IP address of the SonicWALL Email Security appliance) in the Location or Address bar. The SonicWALL Email Security Web management login screen displays.
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