SonicWALL Email Security 300 User Manual
COMPREHENSIVE INTERNET SECURIT Y
SonicWALL Email Security Appliances
b
SonicWALL Email Security
™
200 / 300 / 400 / 500
Getting Started Guide
SonicWALL Email Security 200, 300, 400, 500
Getting Started Guide
This Getting Started Guide contains installation procedures and configuration guidelines
for deploying a SonicWALL Email Security appliance on your network.
SonicWALL Email Security provides effective, high-performance and easy-to-use
inbound and outbound email threat protection. Ideal for the small to medium size
business, this self-running, self-updating solution delivers powerful protection against
spam, virus and phishing attacks in addition to preventing leaks of confidential
information. Combining anti-spam, anti-phishing, content filtering, policy management
and content compliance capabilities in a single seamlessly integrated solution,
SonicWALL Email Security solutions provide powerful protection without complexity.
Note: In order to use the spam and phishing protection provided by the SonicWALL
Email Security appliance, you must have a subscription to SonicWALL Email
Protection and Dynamic Support. If you need to purchase a subscription, contact
your SonicWALL vendor.
Please read this entire Getting Started Guide before setting up your
SonicWALL Email Security 200, SonicWALL Email Security 300,
SonicWALL Email Security 400, or SonicWALL Email Security 500 appliance.
Note: An updated version of this guide may exist. Refer to SonicWALL’s
Documentation Web site for complete, updated documentation at:
<http://www.sonicwall.com/support/documentation.html>.
SonicWALL Email Security Getting Started Guide Page 1
Contents
This document contains the following sections:
“Before You Begin” on page 3
1
“Registering Your SonicWALL Email Security Appliance” on page 6
2
“Setting Up the SonicWALL Email Security Appliance” on page 10
3
• “Check Package Contents” on page 3
• “What You Need to Begin” on page 4
• “Record Configuration Information” on page 4
• “Overview of the SonicWALL Email Security Appliance” on page 5
• “Before You Register” on page 6
• “Creating a mysonicwall.com Account” on page 6
• “Registering Your SonicWALL Email Security Appliance” on page 7
• “Activating Your SonicWALL Email Protection Subscription and Dynamic
Support” on page 8
• “Apply Power to the SonicWALL Email Security Appliance” on page 10
• “Connect Directly to the SonicWALL Email Security Appliance” on page 10
• “Login to the SonicWALL Email Security Appliance” on page 11
• “Navigate the SonicWALL Email Security Interface” on page 13
• “Change the Default Administrator Password” on page 13
• “Enter the License Keys for Each Service” on page 14
Page 2
“Setting Up Network Configuration” on page 15
4
“Connecting the SonicWALL Email Security Appliance to Your Network” on
5
page 17
“Configuring the SonicWALL Email Security Appliance” on page 18
6
• “Click to apply your settings.” on page 18
• “Set the Time and Date” on page 18
“Verification and Further Configuration” on page 25
7
• “Verify Your SonicWALL Email Security Appliance Configuration” on page 25
• “Route Mail to Your SonicWALL Email Security Appliance” on page 26
• “Verify Mail from the Internet Through Your SonicWALL Email Security
Appliance” on page 26
1
Before You Begin
Check Package Contents
One SonicWALL Email Security appliance
1
One Getting Started Guide document
2
One Release Note document
3
One Thank You card
4
One SonicWALL Resource CD
5
One crossover cable (red)
6
One Ethernet cable (gray)
7
One power cord*
8
One RS232 CLI cable
9
* The included power cord is intended for use in North America only. For European
Union (EU) customers, a power cord is not included.
* Das eingeschlossene Netzkabel ist für Gebrauch in Nordamerikas nur vorgehabt.
Für Europaïsche Union (EU) Kunden, ist ein Netzkabel nicht eingeschlossen.
Any Items Missing?
If any items are missing from your package,
contact:
SonicWALL Support
Web: <http://www.sonicwall.com/support/>
Email: customer_service@sonicwall.com
SonicWALL Email Security Getting Started Guide Page 3
What You Need to Begin
• A computer to use as a management station for initial configuration of the
SonicWALL Email Security appliance
• A Web browser supporting Java and HTTP uploads. Internet Explorer 5.0 or higher,
Netscape Navigator 4.7 or higher, Mozilla 1.7 or higher, or Firefox are recommended
• An Internet connection
Record Configuration Information
Before continuing, record the following configuration information for your reference:
Networking Information
Email Security IP Address: Select a free static IP address for your
SonicWALL Email Security appliance that
is within the range of your local subnet.
Email Security Subnet Mask: Enter the subnet mask for the local subnet
where you are installing your SonicWALL
Email Security appliance.
Gateway IP Address:
DNS Server 1:
DNS Server 2 (optional):
Host Name:
Password: Select a password for your SonicWALL
Serial Number:
Authentication Code:
Email Server IP: IP address of your email server.
LDAP Server IP:
Record the IP address of your network’s
gateway device (such as your perimeter
firewall/router).
Record your DNS Server information.
An easy to remember name for your
SonicWALL Email Security appliance
(maximum 32 characters).
Email Security appliance (default is
password).
Record the serial number found on the
back of your SonicWALL Email Security
appliance.
Record the authorization code found on
the back of your SonicWALL Email
Security appliance.
IP address of your directory services
server, such as LDAP or Microsoft Active
Directory.
Page 4
Overview of the SonicWALL Email Security Appliance
SonicWALL Email Security Appliance
Power Button
Reset Button*
Cooling Fan
Serial Port
HDD LED
Power LED
LAN Port
Power Supply
* Pressing the reset button for several seconds will result in a reboot of the SonicWALL
Email Security appliance.
Alert: Do not plug devices into any ports (other than those indicated) unless explicitly
instructed to do so by a SonicWALL technical support representative. Doing so may
void your warranty.
HDD LED Indicates data transfer to and from the hard disk drive.
Power LED Indicates the SonicWALL Email Security appliance is powered on.
Reset Button Allows reboot of the SonicWALL Email Security appliance.
Power Button Allows the SonicWALL Email Security appliance to power on (one
press) or power off.
Cooling Fan Allows optimal air circulation.
Power Supply Allows the SonicWALL Email Security appliance to connect to AC
power using the supplied power cable.
LAN Port Allows the SonicWALL Email Security appliance to connect to
your local area network.
Serial Port Allows you to connect directly to the appliance via terminal
services to use the CLI.
SonicWALL Email Security Getting Started Guide Page 5
2
Registering Your SonicWALL Email Security Appliance
Before you can use your SonicWALL Email Security appliance, you must first register
your appliance and activate your licenses for the SonicWALL Email Protection
Subscription and Dynamic Support.
Before You Register
You need a mysonicwall.com account to register the SonicWALL Email Security
appliance. If you already have a mysonicwall.com account, go to “Registering Your
SonicWALL Email Security Appliance” on page 7 to register your appliance.
Note: mysonicwall.com registration information is not sold or shared with any other
company.
Creating a mysonicwall.com Account
Creating a mysonicwall.com account is fast, simple, and FREE. Simply complete an
online registration form.
1. In your Web browser, go to https://www.mysonicwall.com.
2. In the User Login section, click the “Click here
user, Click here
.”
” link in “If you are not a registered
Page 6
3. Enter the account information, personal information, and preferences and click
Submit.
Note: You must enter a valid email address.
4. Follow the prompts to finish creating your account. SonicWALL will email a
subscription code to the email address you entered in the personal information.
5. When you return to the login screen, log in with your new username and password.
6. Confirm your account by entering the subscription code you received in the email.
Congratulations, you have created and logged into your mysonicwall.com account.
Registering Your SonicWALL Email Security Appliance
1. Locate your SonicWALL Email Security Software serial number. It should be printed
on the label on the right-side of your SonicWALL Email Security appliance.
2. If you are not already logged into mysonicwall.com, go to
https://www.mysonicwall.com and log in.
3. Enter your serial number in the Quick Register field and click the small gray arrow.
Follow the on-screen instructions.
4. Confirm your serial number, enter a friendly name for your appliance, and enter your
authentication code in the Quick Register > Add New Product section.
SonicWALL Email Security Getting Started Guide Page 7
5. Click .
6. Follow the online prompts to fill out the survey and complete the registration process.
Activating Your SonicWALL Email Protection Subscription and Dynamic Support
1. When you purchased your subscription to SonicWALL Email Protection Subscription
and Dynamic Support, you should have received an activation code. If you have not
purchased a subscription, contact your SonicWALL Sales representative.
2. If you are not already in the Service Management page, click on My Products.
Then click on the name or serial number link of your SonicWALL Email Security
appliance in the Registered Products list to continue to the Applicable Services
section.
Page 8
3. The Applicable Services table should list all the services you purchased with your
SonicWALL Email Security appliance.
The services that are already activated will display with and a 27character license key.
If a service you purchased a license for is not activated, click next to
the service to activate it.
Note: If your Email Protection Subscription service is not installed, you must activate it
in order to use the spam and phishing protection in your SonicWALL Email
Security appliance.
4. Locate your activation codes. They should be sets of 8 alpha-numeric characters in
the format XXXXXXXX.
5. Enter the activation code for the service in the Activation Key field and click
Submit.
6. The Service Name table will list a 27 digit alpha-numeric license key for the service in
the format XXX-XXX-XXX-XXX-XXX-XXX-XXX-XXX-XXX. Record this key.
7. Repeat this for each service you want to activate.
8. Copy the license keys in the Service Name table and either paste them into a text file
or word processing document, or write them down here. You will need them to
activate them locally on your appliance.
License Keys:
SonicWALL Email Security Getting Started Guide Page 9
Setting Up the SonicWALL Email Security Appliance
3
In this section, you will:
• “Apply Power to the SonicWALL Email Security Appliance” on page 10
• “Connect Directly to the SonicWALL Email Security Appliance” on page 10
• “Login to the SonicWALL Email Security Appliance” on page 11
• “Change the Default Administrator Password” on page 13
• “Enter the License Keys for Each Service” on page 14
Apply Power to the SonicWALL Email Security Appliance
1. Plug the power cord into the back of the SonicWALL Email Security appliance and
into an appropriate power outlet.
2. Turn on the power switch on the front, top, right corner of the appliance.
The Power LED on the front panel lights up green when you power on the
SonicWALL Email Security appliance. The HDD LED lights up and may blink
while the appliance performs a series of diagnostic tests. When the HDD LED is no
longer lit, the SonicWALL Email Security appliance is ready for configuration.
Connect Directly to the SonicWALL Email Security Appliance
Page 10
The SonicWALL Email Security appliance comes configured with an IP address of
192.168.168.169. Before you can connect your management station to it, you must
configure your management station to have an address in the same subnet.
1. Make a note of your computer’s current network settings.
2. Set the computer you use to manage the SonicWALL Email Security appliance to
have a static IP address in the 192.168.168.x range, such as 192.168.168.50 and a
netmask of 255.255.255.0. For help with setting up a static IP address on your
computer, refer to “Configuring a Static IP Address” on page 30.
3. Using the supplied crossover cable and the computer you are using to administer the
SonicWALL Email Security appliance, connect the LAN port on the computer to the
LAN port on the back of your SonicWALL Email Security appliance.
Login to the SonicWALL Email Security Appliance
1. Open a Web browser on the computer you are using to administer the SonicWALL
Email Security appliance.
2. Enter http://192.168.168.169 (the default IP address of the SonicWALL Email
Security appliance) in the Location or Address bar. The SonicWALL Email Security
Web management login screen displays.
Note: Depending on your browser settings, one or more security warnings may display
while connecting to the Email Security Web management interface. Choose to
accept the certificates in order to log into the SonicWALL Email Security
appliance.
3. Log into SonicWALL Email Security appliance using “admin” as the user name and
“password” as the password.
SonicWALL Email Security Getting Started Guide Page 11
4. The first time you log in to the SonicWALL Email Security appliance, you must
configure the monitoring settings before you can use the administrative interface:
Email address of the
administrator who
receives emergency
alerts:
Postmaster for the
MTA:
Name or IP address
of backup SMTP
servers:
The email address of the mail server administrator. Enter the
complete email address. For example, user@example.com
The email address of the Mail Transfer Agent administrator.
Enter the complete email address. For example,
user@example.com
Enter fully qualified domain names or IP addresses. For
example, mail2.example.com or 10.100.0.1.
5. Click Apply Changes. The License Management page should display.
Page 12
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