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Dear customer,
With the new SOLIS X 100 FULLY AUTOMATIC coffee machine you have
purchased a quality product. Please read and follow these instructions carefully.
By doing so, you and your guests will enjoy your SOLIS X 100. Please keep
these instructions in a safe place. If you are not sure about anything or would like
to receive more information, please ask your local dealer or us. We are always
ready to help.
SOLIS LTD
Table of contents
Legend, control panel, control
and indicator explanations. Page 60
1.0 Safety Instructions Pages 61–62
2.0 General Comments Pages 62 –63
3.0 Starting up/First use Pages 63–64
4.0 Making coffee Pages 64–65
5.0 Making hot water Page 65
6.0 Making steam Pages 65–66
7.0 Programming (coffee quantity, cup sizes, Pages 66–67
water hardness, factory settings)
8.0 Adjustment of the grinder Pages 67–68
9.0 Cleaning and care Pages 68–72
10.0 Descaling Pages 72–73
11.0 Faults, causes, trouble-shooting Page 74
12.0 Service and maintenance work Page 75
13.0 Useful tips and information about coffee Page 75
14.0 Recommended accessories Page 76
15.0 Tec hnical data Page 77
16.0 Disposal Page 77
3
13
10
12
5 6
4
15
11
7
14
1
8a
8
9
2
16
USER’S MANUAL SOLIS X 100
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60
Explanations for the indicators
lit Appliance is ready for use
flashes Appliance is warming-up or switching-off
(integrated rinsing on switching on or off)
flashes brewing unit over-filled point 11.0
lit Indicates that cleaning is necessary and flashes
during the cleaning program in accordance with
point 9.4
lit Indicates that descaling is necessary and flashes
during the descaling program in accordance with
point 10.2.
flashes If the temperature is too low (slow flash) or too high
(fast flash) and during warming-up after switching on.
lit when the operating temperature is reached, the
appliance is then ready.
flashes Waste coffee container is full (the appliance is
locked): empty the waste coffee container (appliance must be switched on)
lit Waste container is missing or not properly inserted
flashes when the water container is empty; fill with water
and vent in accordance with point 3.5.
flashes when the coffee container is set to powder coffee.
lit indicates the coffee quantity selected;
can be set with button (21).
lit indicates the cup level selected; can be set
with button (22).
lit the corresponding program is running and is
blocked for other functions.
lit Steam; after completion switch off with button (20),
and then vent or allow to cool in accordance with
point 3.5
Control Panel / Control Indicators
17 On/Off button
17a On/Off indicator
18 1-cup selection button
18a 1-cup indicator
19 2-cup selection button
19a 2-cup indicator
20 Steam selection button
20a Steam indicator
21 Coffee quantity button
21a Indicator for coffee quantity
22 Cup filling level button
22a Cup level indicator
23 Cleaning or descaling program button 24 Temperature indicator
23a Cleaning program indicator 25 Waste coffee container full indicator
23b Descaling program indicator 26 Low water indicator
Position of coffee bean container: Remove coffee bean container
Bean (grinder)
Pre-ground coffee
SOLIS X 100 USER’S MANUAL
Legend: SOLIS X 100
1 Removable water reservoir
with cover
2 Cup storage area
3 Swiveling steam and hot water
nozzle with cappuccino nozzle
4 Steam / hot water knob
5 Cup tray
6 Removable drip tray with fill-level
indicator
7 Removable waste coffee container
8 Coffee bean container with cover
8a Grinder adjusting lever
9Filling opening with cover for
pre-ground coffee
10 Service door
11 Removable brewing unit
12 Adjustable dispensing head
13 Control panel
14 Power cord
15 Compartment for power cord
16 Accessories: cleaning brush,
measuring spoon.
è)
23
17
18a
18
19 a
19
20a
20
21a
21
22a
22
17a
23a
23b
24
25
26
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DANGER
Electrical power can be fatal! Electrical parts
should never come into contact with water:
danger of short-circuit! In case of fire, use a
carbon dioxide fire extinguisher. Water or
powder extinguishers are not suitable.
Children do not understand the dangers associated with electrical appliances. For this reason,
children should never be allowed near electrical
appliances without supervision.
User’s manual: The appliance should only be
operated after instruction or careful study of the
user’s manual. Persons who are not familiar
with the operating instructions, children and persons under the influence of alcohol, drugs or
medication must not operate the appliance or
may only operate the appliance under proper
supervision.
Power supply: Never use an appliance with a
faulty cord. When using an extension cord, this
must also be in perfect condition. Place the
extension cord in such a position that it is not
possible to trip over it. Keep away children and
domestic animals. Do not pull on the cord to
unplug the appliance and never touch the power
cord with wet hands.
Repairs/Maintenance: In the case of a defect,
the appliance must only be opened and repaired
by an authorized technician. This also applies to
damaged cords since special tools are required.
Cleaning: Do not immerse the appliance in
water and do not use with wet hands. Always
unplug the appliance prior to cleaning. Make
sure the power cord does not touch hot parts of
the appliance.
The appliance should not be left switched
on without supervision. For safety and ener-
gy-saving reasons, it is recommended to switch
off the appliance overnight and during absences.
After 5 hours the appliance switches off automatically.
Power supply connection: Only connect the
appliance to an earthed socket. For your safety,
we recommend the use of an earth-leakage
safety adapter (available from your electrical
store).
1.0 Safety Instructions
Please strictly observe the following safety precautions for your own
safety and the safety of others.
USER’S MANUAL SOLIS X 100
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Conditions of use: This espresso machine has
been manufactured for household duty only. Do
not use the machine for any other purpose.
Technical modifications or improper usage are
strictly prohibited because of the danger
involved.
2.0 General Comments
Contents: Make sure that you have received
all of the following:
–appliance
–cleaning brush
– measuring spoon for powder coffee
– user’s manual and guarantee card
Commercial use: This appliance is designed
for households and is destined for private use.
If it is used commercially, the guarantee conditions change.
Please observe the guarantee conditions
carefully.
Packaging: The original packaging is made
especially robust to allow transport by post.
Please keep the original packing in order to
return the appliance if necessary.
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10 c m
10 c m
Position of the appliance: Place the appliance
on a stable, level surface. The surface must not
be warm or hot. Choose a position that is out of
the reach of children and pets. The distance to
walls or other objects must be at least 10 cm.
Do not use the appliance outdoors and do
not expose the appliance to outside weather
conditions (rain, snow, frost etc.).
Danger of burns: Be careful when touching the
steam nozzle as it becomes hot when in use. Do
not direct the steam or hot water jet toward any
part of your body: danger of scalding.
Power supply voltage: On unpacking the
appliance, make sure that the power supply
voltage of your electrical outlet corresponds to
the indication on the rating plate.
TYPE 504
Series no. XXXXXXXXX
230V~50Hz
1150W
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USER’S MANUAL SOLIS X 100
The grinder is set to the middle position at the
factory.
Note: Only pure coffee beans must be used
and no types of coffee with a caramelized or
aromatic content.
3.3 Remove the water container towards
the front and fill with fresh water (max.
1.5 liters). To fill, either use the filling opening
or remove the cover.When replacing, firmly
press in the container to make sure that the
valve at the back opens.
Caution: Only use fresh, cold water. Never use
mineral water, milk or any other liquids.
3.4 Press the main On/Off button. The
appliance heats up and carries out an
automatic rinse. Both indicators (17a) and (24)
flash. As soon as these indicators no longer
flash, the appliance is ready for use (Vent the
appliance only, point 3.5, if indicator lamp 26
flashes).
Cold /Frost: The appliance must be protected
against frost, therefore do not leave it overnight
in a car in winter, otherwise there is danger of
frost damage.
3.0 Starting up/First use
Prior to starting the appliance, please observe carefully the safety instructions
mentioned under point 1.0.
The appliance should never be used without water or without coffee beans
3.1 Unwind the power cord to the desired
length (cable compartment in the bottom of the
appliance). Connect the appliance to an earthed
socket.
3.2 Remove the cover from the coffee
bean container and fill the container with
fresh coffee beans (approx. 270 g). Properly
close the bean container with the cover.
Make sure bean container is aligned with the
bean position .
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3.5 Venting the appliance
Hold a suitable container underneath the
steam and hot water nozzle. Open the
steam/hot water knob until a steady stream
of water comes out. Close the steam/hot water
knob. The machine has now been vented.
Important: The appliance will be automatically
vented when making a coffee or using hot water.
In case of water shortage while coffee brewing,
indicator 26 flashes and indicator 18a or 19a are
lit. Refill water tank, press again selection button
18 or 19 and the coffee brewing cycle will
continue.
3.6 Ready for use/First coffee
When the indicators (17a) and (24) are lit,
press the selector button (18) and the first
cup of coffee will be produced..
For reasons of hygiene, we recommend that you
do not consume the first cup of coffee.
The appliance is now ready to make
coffee!
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Note: The SOLIS X 100 is equipped with auto-
matic pre-brewing: The ground coffee is first
wet, the flow of water is briefly stopped and
then the actual brewing operation starts. Prebrewing is only made for small quantities.
Tip: The dispensing head is height adjustable.
For optimum froth production it is recommended
to adapt the height of the head to the cups.
4.2 Setting the cup filling level.
The appliance is pre-programmed at the factory
for the 3 products:
Espresso
Café crème
Coffee longo
These values can be individually adjusted as
described in point 7.2. You have the option to
interrupt the flow of coffee at any time by briefly
pressing the corresponding selection button.
With the selection button (19) the quantity will
automatically be doubled.
4.3 Setting the coffee quantity
The appliance is preprogrammed at the factory.
You have the option to individually adjust
the coffee quantity in 5 steps. To adjust
quickly, simply press the button until the
required quantity is shown and then within
5 seconds press the corresponding coffee
selection button (18) or (19).
4.0 Making coffee
It is assumed that the appliance is ready to operate in accordance with point 3.0
’Starting up’, i.e. the water container is filled with water, the bean container is
filled with coffee beans and the temperature indicator (24) is lit.
4.1 When the appliance is ready for use, place 1 or 2 cups under the
adjustable dispensing head and press the appropriate selection button:
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USER’S MANUAL SOLIS X 100
After the coffee is delivered the display
automatically returns to the factory settings.
Note: You can also reprogram the coffee quantity for the 3 cup sizes in accordance with point
7.1 programming (change the factory settings).
4.4 Making coffee with pre-ground coffee
Rotate the coffee bean container to the
mark/stop ,the noise emitted by the
brewing unit is normal; the coffee quantity
indicator (21a) flashes! Open the cover and
put in a maximum of 2 level measuring
spoons of powered coffee (only use the
measuring spoon supplied).
Now press the corresponding selection
button (18) or (19).
Note: Please put the coffee into the funnel slow-
ly, so that the filling opening does not get
blocked. The filling funnel is not a container and
the coffee must be used immediately.
Important: Do not use water-soluble, freezedried instant coffee or similar products, only
pure ground coffee without additives.
After making pre-ground coffee, return the
grinder to the bean position !
5.0 Making hot water
For tea, soups etc.
5.1 When the appliance is ready for use,
place a glass or cup directly under the
steam/hot water nozzle and slowly open the
steam/hot water knob. Hot water will be dispensed automatically. To stop the flow of water,
close the steam/hot water knob.
6.0 Making steam
To heat milk or other beverages and to make
cappuccino.
6.1 When the appliance is ready for use,
press the steam selection button (20)
Temperature indicator flashes. After approx. 10
seconds or latest when the temperature indicator is lit permanently, open the steam knob and
allow the condensed water to flow into the drip
tray.
Note: The fast opening of the steam knob will
avoid the escape of steam through the dispensing head (normal pressure release).
6.2 Afterwards, immerse the swivel steam nozzle into the liquid to be heated and heat the liquid
using a circular movement from bottom to top.
6.3 If no further steam is required,
close the steam knob and move the steam
nozzle back to the original position over the
drip tray and switch off the steam selection
button (20).
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7.1 Programming the coffee quantity
In addition to the quick setting for the quantity
of coffee in accordance with point 4.3, you have
the option to individually adjust the factory
preprogrammed value for each cup size. Proceed
as follows:
a) First select the corresponding cup size
or or
b) Press the coffee quantity button (21) until
the required quantity is displayed and keep it
depressed until all the LED indicators are
lit. By releasing the button, the new value
will be memorized.
c) Repeat the procedure if required for the other
cup sizes.
7.2 Programming the cup sizes
3 cup sizes are preprogrammed at the factory.
To change them proceed as follows:
a) Select the cup size or or
b) Now press the coffee selection button
(18) and keep it depressed until the
required quantity of coffee is in the cup.
Then release the button (max. 200 ml).
The quantity will be automatically doubled for
two cups.
c) Repeat the process if required for the other
cup sizes.
Note: To ensure that the change is correctly
memorized, it is important to ensure that the
selection button is kept depressed during the
entire process (from the start of grinding)
and is only released at the end.
Note: It is advisable to clean the steam nozzle of
residues with a damp cloth immediately after
use. The special frothing nozzle may be removed
for cleaning.
Important: The steam nozzle will be extremely
hot after the delivery of hot water or steam.
Avoid direct skin contact – danger of burns!
6.4 With the steam selection button
switched off, open the steam/ hot water
knob again and vent the appliance until a
steady stream of water flows from the nozzle
and the indicator (24) is again lit.
Then close the steam/hot water knob
again. The appliance is now ready to make
coffee again.
Important: During the production of steam or
when the appliance is over-heated the making of
coffee is not possible.
7.0 Programming
Your Solis X 100 is already programmed with the ideal settings at the factory. You
have the option to set the appliance to your own individual tastes.
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USER’S MANUAL SOLIS X 100
7.3 Programming the water hardness
The appliance is pre-programmed for an average value of water hardness of 3, which is the
correct setting for normal water conditions.
Depending on the water hardness of the available water, the water hardness should be adjusted on the appliance.
Briefly dip the test strips delivered with the
appliance into the water (1 second) and gently
shake off excess water. The test result can be
read off after one minute.
Test strip diagram
1 zone red = hardness 1 = value 1 (500 liters)
2 zones red = hardness 2 = value 2 (300 liters)
3 zones red = hardness 3 = value 3 (150 liters)
4 zones red = hardness 4 = value 4 ( 80 liters)
Depending on the result the value should be
adjusted as follows:
a) Press the cleaning/descaling button (23)
and keep it depressed. Now only the LED
indicator for the coffee quantity setting is lit.
b) With the cleaning button depressed, you
can now change the value in 4 steps
with the coffee quantity button (21)
where the first LED indicator corresponds to the value 1. The new value is
memorized on releasing the cleaning button.
Note: As soon as the corresponding quantity of
water has flowed through the appliance, the
descaling indicator is lit and the appliance
should now be descaled in accordance with
point 10.0 although coffee can still be made.
8.0 Adjustment of the grinder
The grinder is set at the factory to be suitable
for most types of coffee. It should only be
adjusted if necessary. With the grinder running
adjust the grinding grade with the lever.
Recommended grade: middle position.
Important: The grinding grade must only be
adjusted with the grinder running.
Note: If possible, avoid extreme settings. It is
preferable to first try another type of coffee (not
every type of coffee is suitable).
Please note that the adjustment of the grinder is
only effective after one or two further cups of
coffee.
1 2 3 4
7.4 Standard programming
by the manufacturer
The appliance is programmed by the factory on
standard settings which normally ensure perfect
results. If you have changed these standard
settings with individual programming, you may
re-set the appliance to standard settings:
When the appliance is ready for operation, press
the cleaning button (23) for at least 10 seconds.
The appliance will switch off and when restarting the standard settings are valid.
Grinding size
fine coarse
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8.1 Stone protection.
Even premium coffee blends may contain
small stones among the coffee beans. To avoid
damage, the grinder is equipped with stone
protection. If a stone gets into the grinder,
this is heard by a loud clatter. In this case,
switch off the appliance immediately. If no
one is present, the grinder turns itself off after
some time. Switch the appliance off, unplug the
power supply and remove the stone as follows:
a) Remove the coffee beans
b) Rotate the coffee bean container towards the
right to the mark/stop and remove
towards the top.
c) Rotate the grinder adjustment lever (8a)
counterclockwise to the stop and then remove the grinding ring and the stone. It is best
to use a vacuum cleaner to remove the stone
and coffee dust from the grinder.
d) Reassemble in the reverse order, i.e. replace
the grinding ring, move the grinder adjustment lever to the original position, replace the
coffee bean container and move to the normal position.
Important: Do not re-start the appliance
prior to removing the stone, otherwise you may
damage the motor.
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Note: When using very large or oily beans it
is occasionally possible that the beans do not
easily slide towards the grinder and remain in
the container. If this occurs, push the coffee
beans towards the grinder intake and carefully
clean the bean container prior to refilling
it (the appliance must be switched off!).
9.0 Cleaning and care
Always keep your SOLIS X 100 clean. You will be rewarded by top quality coffee
and in addition it extends the working life of your appliance.
9.1 Daily and weekly cleaning
The housing is best cleaned with a damp
cloth and subsequently dried.
Note: Microfiber cloths are ideal for cleaning
(Solis microfiber cloth).
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USER’S MANUAL SOLIS X 100
Important: Before cleaning the machine,
always switch off and unplug the appliance.
The water container (1), the drip tray (6), the cup
tray (5) and the waste coffee container (7) must
be cleaned regularly. Use hot water and, if necessary, a non-abrasive cleaning agent. Do not
clean in the dishwasher!
9.2 Cleaning the grinder
Normally, the grinder is self-cleaning. It is sufficient to occasionally remove larger coffee
residues from the container with the cleaning
brush supplied. Under no circumstances
must water be put into the bean container,
as this will damage the grinder!
If a stone or other large residues get into the
grinder, proceed in accordance with point 8.1.
9.3 Cleaning the brewing unit by hand
The brewing unit has to be rinsed at least once
ore twice a month.
Note: before starting the cleaning program,
make sure to remove and clean the brewing unit
as well.
Proceed as follows:
a) Set the coffee bean container to the
powder coffee position , the
ground coffee quantity indicator (21a)
flashes.
b) Open the service door (the coffee
dispensing head must be in a position
below the door).
c) Press the red retaining lever to the
right of the door stop upwards as far
as possible.
d) Keep the left red security knob depres-
sed and at the same time press down
the red interlocking button and remove
the brewing unit.
e) Then clean the brewing unit of coffee
residues under running water and also rinse
both the chrome filters* as well as
possible.
d
d
c
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f) Replace the brewing unit after cleaning and
drying it. Place the brewing unit in the
guide way (round metal bar) and check
that this also engages in the right guide
track. With the red interlock button
depressed slide the brewing unit in as
far as the stop and only then release the
interlock button. (If positioned correctly,
this will reengage itself.)
g) Press the red retaining lever at the right
downward to the stop and close the service door.
h) Switch on the appliance, the brewing
unit is automatically positioned to the
normal position.
i) Put the coffee bean container back to
the coffee bean position (the ground
coffee quantity indicator no longer
flashes) and after heating up, the appliance
is ready for use again.
* Tip
With heavy use and to clean both the
filters easily, you can move the brewing
unit to a special cleaning position with
the integrated handle.
–Turn the integrated handle, clockwise,
until the end. Both filters are accessible
now.
– After cleaning the filters, turn the handle
back, counter clockwise, to start position. Replace the brewing unit in the applian-
ce as described under f) and g).
Note: The brewing unit can only be inserted if
the handle is positioned as shown in the picture
on the right side.
Note: It seems more complicated than it really
is. After a short time you will surely have the
knack of the procedure and will be rewarded by
an appliance that is always hygienically clean.
It is recommended to clean the waste coffee
container and the inside of the appliance at the
same time as the brewing unit.
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f
g
f
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USER’S MANUAL SOLIS X 100
9.4 Integrated cleaning program
The SOLIS X 100 features a cleaning program
intended as a supplement to the normal
daily/weekly cleaning procedure. It ensures
effective removal of coffee fat lodged in
inaccessible places, and together with the
removable brewing unit it guarantees great-tasting coffee if used regularly.
Depending on how much the appliance is
used, we recommend that you use the program once a month, or at the latest after
250 cups (this is shown by the control
indicator 23a). The cleaning program takes
approx. 8 minutes.
b) Remove the brewing unit, clean and
replace. Close the door and switch
on the appliance (in accordance with
point 9.3).
c) Put a SOLIS Solitabs cleaning tablet and
the small yellow sponge into the powder
filling funnel (9).
d) Pull out the waste coffee container until
it is under the coffee dispenser (after
emptying). Do not pull out the container
too far, please observe the marking.
e) Press and hold cleaning button (23),
press and hold selection button (18)
until the programm start. The cleaning
program now runs automatically. Control
indicator (23a) flashes and control indicator
(25) is lit during cleaning process. When
both of the control indicators (23a and
25) are starting to flash, the cleaning
process is done. Empty the waste container and bring it back in place.
f) Reset the coffee bean container to the
coffee bean position (the ground coffee quantity indicator no longer flashes).
Although the program includes thorough
rinsing with clean water, we recommend that
you throw away the first cup of coffee before
drinking the second.
Note: The program runs through 6 cleaning
cycles, including the clean water rinsing cycle,
with a pause between each cycle to let the
cleaning agent take effect.
Note:
Use our specially adapted SOLIS SOLITABS
cleaning tablets for the cleaning.
Before starting the cleaning program,
you must first:
– fill the water container
– empty the waste coffee container (it is used
to collect the cleaning water)
The cleaning requires about 1.3 liters
of water, including the clean water for
rinsing.
a) Move the coffee bean container to the
position powder coffee (the
ground coffee quantity indicator (21a)
flashes.
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The cleaning program may be started at any time, but at the latest when the
control indicator (23a) lights up.
10.0 Descaling
The SOLIS X 100 features an automatic descaling program that ensures
easy and effective descaling.
Depending on the hardness of the water (even if a water filter is used), the appliance must be descaled regularly, at the latest every 4 – 6 months. In areas with
especially hard water, descaling will be necessary more often.
The control indicator (23b) reminds you that descaling is necessary.
Although you can still make coffee it is advisable to descale without
delay.
The water hardness can be adjusted as required in accordance with point 7.3.
10.2 Descaling with the integrated
descaling program
Please observe point 10.0 before running the
integrated descaling program.
Note: The descaling program including
rinsing takes about 40 minutes and must
not be interrupted.
a) Move the coffee bean container to the
position powder coffee . The
ground coffee quantity indicator (21a)
flashes.
b) Open the service door, remove the
brewing unit, clean and replace. Close
the door and switch on the appliance
(in accordance with point 9.3).
c) Fill the water container with a 1:1 mix-
ture of SOLIPOL descaling agent
(0.5 liter Solipol and 0.5 liter water) and
replace the water container in the appliance.
d) Pull out the waste coffee container
until it is under the coffee dispenser
(after emptying). It serves as a collector
for the descaling agent. Do not pull out
the container too far, please observe
the illustration.
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10.1 For descaling use preferably the
specially adapted descaling agent SOLIS
SOLIPOL.
Important: Regular descaling protects your
appliance from expensive repairs. Damage
that is due to insufficient descaling, incorrect
operation, and non-compliance with this user’s
manual is not covered by the guarantee. Under
no circumstances should vinegar be used
for descaling, as this will damage the
appliance.
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USER’S MANUAL SOLIS X 100
e) Press and hold descaling button (23),
press and hold selection button (19) at
the same time until the programm start.
The program now runs automatically. (Control
indicator 23a flashes and control indicator
25 is lit)
f) Place a container under the hot water nozzle
and open the hot water / steam knob (4)
until the pump switches off and no more
water comes out of the nozzle. Close the
knob.
The descaling now goes automatically
via the brewing unit and takes approx.
40 minutes. During descaling the control
indicator (23b) flashes.
g) As soon as the control indicator (23b)
is lit, empty the waste coffee container,
rinse the water container and fill with
fresh water. Replace the waste coffee
container under the coffee dispenser and
replace the water container (see illustration).
h) Open the hot water/steam knob (4) until
the pump switches off and no more water
comes out of the nozzle. Close the knob.
i) Rinsing with fresh water is now done
automatically via the brewing unit. As soon
as this is completed, both control indicators
(23b and 25) are flashing. And descaling is
now complete.
k) Empty the waste coffee container, and
refill the water container with fresh
water. The brewing unit goes back to the
normal position. The appliance is now ready
for making coffee again.
l) Reset the coffee bean container to the
coffee bean position (the ground
quantity indicator no longer flashes).
The appliance is now ready for making
coffee again.
Although the program includes thorough
rinsing with clean water, we recommend that
you throw away the first cup of coffee before
drinking the second.
Note: Descaling can be carried out at any time
before the descaling indicator is lit. It is recommended to adjust the appliance to your local
water hardness in accordance with point 7.3.
Important: Regular descaling will protect your
machine from expensive repairs. Any damage
due to a lack of regular descaling, incorrect
operation or non-compliance with this user’s
manual are not covered by the guarantee.
Under no circumstances is vinegar to be
used for descaling, as this will damage the
appliance.
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11.0 Faults, causes and trouble-shooting
Repairs may only be carried out by the SOLIS customer service or by SOLIS
authorized specialists. Incorrect repairs carried out by unauthorized persons may
result in substantial danger to the users of the appliance and we decline any
responsibility for subsequent damages. In such cases, the guarantee is void.
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Prior to returning your machine to the service center for repair, please
study the following points carefully. Very often the problem can be solved
and inconvenience avoided.
SOLIS X 100 USER’S MANUAL
Fault Possible causes Remedy
On switching on the main switch, – no power supply – check power cord and fuse
the appliance does not come on. – service door open – check that the service door is properly closed
Coffee is not flowing – funnel for pre-ground coffee is obstructed – remove obstruction
– no beans or a stone is in the grinder – fill with beans or remove stone, see point 8.0
–appliance is adjusted to powder coffee setting – set the appliance to bean coffee, see point 3.2
–appliance is adjusted to steam setting – switch off steam and vent the appliance see point 3.5
No hot water/steam – steam nozzle obstructed – clean the steam nozzle and the removable frothing nozzle
No froth on the coffee – unsuitable coffee blend – try different coffee blend
– coffee is no longer fresh – refill with fresh beans
– cups too cold – preheat the cups
– coffee is ground too coarsely/too finely – change the grinder setting
Brewing unit cannot be removed – brewing unit is not in the normal position – close the service door and switch on the appliance,
the brewing unit will now automatically move
to the normal position. If necessary, reposition
the coffee bean container to the powder position
and remove the brewing unit.
Heating-up takes longer or – the appliance is scaled-up – descale in accordance with point 10.0
the water flow is inadequate
The control indicator 23a flashes after coffee –Too high amount of coffee powder in – Switch the appliance off and on. The coffee powder will
grinding cycle brewing unit be ejected to the waste container and the appliance is
ready for use again. Reduce/adjust the amount of coffee
beans for grinding (page 66, point 7.1)
– Funnel for pre-ground coffee overloaded (page 65, point 4.4)
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USER’S MANUAL SOLIS X 100
12.0 Service and maintenance work
For perfect and trouble-free service, the appliance must be cleaned and descaled
regularly in accordance with our recommendations. Despite good care every
espresso machine is subject to normal wear and tear if used intensively. Regular
checks by the SOLIS Service Center or an authorized Solis service dealer will
prolong the life of your machine and ensure top quality coffee.
For repairs, please contact:
Switzerland:
SOLIS AG, Customer Service
Solis-Haus
8152 Glattbrugg-Zurich
Tel. 01/810 18 18, Fax. 01/810 30 70
E-mail: info@solis.ch, Internet: www.solis.ch
Germany:
SOLIS DEUTSCHLAND GmbH
Customer Service
Marienstrasse 10
D-78054 VS-Schwenningen
Tel. (07720) 9997-0, Fax. (07720) 9997-27
E-mail: info@solis.de
Internet: www.solis.de
For all other countries where SOLIS products are sold, the following is valid in
case of repairs:
Please send to the SOLIS Service Center mentioned on the guarantee card.
Note: In accordance with our guarantee conditions, all service work is to be
carried out exclusively by the SOLIS Service Center or an authorized Solis service
dealer. Please use the special SOLIS service order form.
13.0 Useful tips and information about coffee
Good coffee depends not only on the appliance used but also on the quality of
the water, the blend of coffee, the grinding, the temperature etc.
Please observe the following tips:
–Always use fresh coffee and darker roasts. For example the SOLIS blends that
are especially suitable for use with espresso machines.
–Fresh coffee should always be stored in a cool place in a closed container.
–If the coffee flows out too quickly or to slowly, the reason is usually an
incorrect setting of the grinder.Adjust the grinder correspondingly.
Important: Only adjust the grinder when the grinder is running.
– Coffee tastes best when using pre-warmed cups. To warm the cups quickly
we recommend rinsing them with hot water from the hot water nozzle.
Page 18
14.0 Recommended accessories
To simplify the maintenance and use of
your SOLIS X 100, we recommend:
Water filter SOLIS AQUA SELECT
Helps to reduce the water hardness and
therefore avoids premature scaling.
Cleaning tablets SOLIS SOLITABS
Especially adapted for cleaning coffee machines.
Effectively removes coffee fat and residues and
ensures perfect coffee if used regularly. Not
classified as toxic in Switzerland.
Descaling agent SOLIS SOLIPOL
Especially designed for the careful descaling
of espresso machines.
Coffee Blends CAFE SOLIS
Various selected exclusive blends – especially
suited for espresso machines – guarantee a
good coffee.
Storage Container SOLIS
Especially suitable for storing opened packets
of coffee.
76
In Switzerland, you can find these accessories in specialist shops, specialist
markets, and department stores or directly from:
SOLIS MAIL SA, 6850 Mendrisio
Tel. 0848 804 884, Fax. 0848 804 890
E-mail: info@solis.ch, Internet: www.solis.ch
In all other countries, in which SOLIS products are distributed, also via the
trade or directly from the corresponding SOLIS subsidiaries/agents. Please refer to
the guarantee card for the addresses of the SOLIS subsidiaries and agents.
SOLIS X 100 USER’S MANUAL
Page 19
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USER’S MANUAL SOLIS X 100
15.0 Technical data
Materials used:
Housing ABS plastic
Appliance Data:
Voltage: 230 V (USA: 115V)
Power consumption: 1150 watts
Heating system: thermo-block
Pump: electro-magnetic
Coffee grinder: conical grinder with stone protection
Bean container: approx. 270 g
Filling opening for powdered coffee: integrated
Water container: 1.5 liters
Dimensions: w x h x d 282 x 383 x 398 mm
Weight: approx. 9.5 kg
Power cord: 1.2 m
Pre-brewing system: integrated
Heating-up time coffee: approx. 2 min.
Heating-up time steam: approx. 3 min.
Waste coffee disposal: automatic
Water quantity dose: electronic
Ground coffee quantity: 6–16 grams
Cleaning / descaling programs: integrated
Steam and hot water nozzle: swiveling
Guarantee: in accordance with the enclosed
guarantee card
Accessories:
Cleaning brush, Measuring spoon
Safety Certification/Standards:
– CE and international standards marks.
This product complies with the EMI regulations of
the European Community (73/23/EWG + 89/336/EWG +
93/68/EWG) in accordance with the separate
declaration of conformity.
We reserve the right to make changes for specific countries.
In the interest of further development, we reserve the right to make changes
to the design or manufacture of the appliance.
16.0 Disposal
Worn out appliances should be made inoperable. Unplug the appliance and then
separate the mains cord from the appliance. Electrical equipment does not
belong in the household waste and should be disposed of in an environmentally responsible way. Take the appliance to an official collection
point or to your retailer. All return points with the label *disposal secured* work
together with the Swiss disposal foundation (S.E.N.S) which takes care of an environmentally responsible disposal of the old appliance (valid for Switzerland).
Page 20
SOLIS-Gesellschaften und Kundendienstzentralen:
Sociétés et centres de service après-vente SOLIS:
Società e centri di servizio clientela SOLIS:
SOLIS Subsidiaries and Service Centres:
Schweiz/Suisse/Svizzera/ Switzerland
SOLIS AG
Solis-Haus Tel. 01/ 810 18 18
8152 Glattbrugg-Zürich Fax 01/810 30 70
E-Mail: info@solis.ch
Internet: www.solis.ch
Deutschland/Allemagne / Germania / Germany
SOLIS DEUTSCHLAND GmbH
Marienstrasse 10 Tel. (07720) 9997-0
78054 VS-Schwenningen Fax (07720) 9997-27
E-Mail: info@solis.de
Internet: www.solis.de
002.22 / C
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