Soleus Air SG-TTW-10HC, SG-TTW-14HC User Manual

Models SG-TTW-10HC SG-TTW-14HC
Electronic Through the Wall Air Conditioner
Operating Instructions
Thank you for choosing a Soleus Air powered by Gree Air Conditioner. This owner’s manual will provide you with valuable information necessary for the proper care and maintenance of your new product. Please take a few moments to thoroughly read the instructions and familiarize yourself with all the operational aspects of your new air conditioner.
For your own records, please attach a copy of your sales receipt to this manual. Also, write the store name/location, date purchased, and serial number below:
Store Name: ____________________________________________________
Location: ______________________________________________________
Date Purchased: _________________________________________________
Serial Number (located on back of unit): ______________________________
IMPORTANT SAFETY INSTRUCTIONS
Before installing and using your air conditioner, please read this owner’s manual carefully. Store this manual in a safe place for future reference. Your safety and the safety of others is very important to us. Please pay attention to all safety messages outlined in this owner’s manual.
WARNING: To reduce the risk of fire, electrical shock or injury when using your air conditioner, follow the following basic precautions:
x Plug into a grounded 3 prong outlet. x Do not remove the ground prong. x Do not use a plug adapter.
This is a safety alert symbol. This symbol alerts you to potential hazards that can harm you or others or even cause death. All safety messages will directly follow the safety alert symbol and/or the words “DANGER” or “WARNING”.
x Do not use an extension cord. x Unplug the air conditioner before servicing x Use two or more people to move and install the air
conditioner
All Safety messages alert you of potential hazards, how to reduce the chance of injury, and what can happen if instructions are not followed correctly.
Failure to immediately follow these instructions may cause serious injury or even death.
2
ELECTRICAL REQUIREMENTS
The electrical ratings for your air conditioner are listed on the model and serial number label located on the front left side of the unit (when facing the front).
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove the ground prong. Do not use an adapter Do not use an extension cord. Failure to follow these instructions can result in death,
fire, or electrical shock
Recommended Ground Method
For your personal safety, this air conditioner must be grounded. This air conditioner is equipped with a 3 prong power supply cord with a grounded plug. To minimize the possibility of electrical shock, the cord must be plugged into a 3 prong outlet and grounded in accordance with all local codes and ordinances. If a 3 prong outlet is not available, it is the cus­tomer’s responsibility to have a properly grounded 3 prong outlet installed by a qualified electrician.
It is the customer’s responsibility:
x To contact a qualified electrician x To assure that the electrical installation is adequate
and in conformance with the National Electrical Code,
Copies of the standards listed may be obtained from:
National Fire Protection Association
One Batterymarch Park
Quincy, Massachusetts 02269
ANSI/NFPA 70 - latest edition, and all local codes and ordinances.
LCDI Power Cord and Plug
This air conditioner is equipped with an LCDI (Leakage Current Detection and Interruption) power cord and plug as required by US National Electric Code 440.65. This cord consists of a length of shielded flexible cord with no termination on the load side and a LCDI attachment plug on the line side.
The LCDI power cord and plug will remove the supply source via electrical disconnect (circuit trip) if the nominal current leakage between the cord shield and either load conductor exceeds a predetermined value. The cord will remain de­energized until the devise has been manually reset. This is intended to reduce the risk of a fire in the power cord or combustible materials nearby. The cord shields are not grounded and they must be considered a shock hazards if exposed. The cord shield must not be connected to ground or to any exposed metal.
The test and reset buttons on the LCDI Plug are used to check if the plug is functioning properly. To test the plug:
1. Plug power cord into a wall outlet
2. Press the TEST Button, the circuit should trip and cut all power to the air conditioner
3. Press the RESET button for use
If a test is performed and the indicator light remains ON, the current leakage has been detected. Do not use the air conditioner or attempt to reset the LCDI Plug. Contact Customer Service for troubleshooting recommendations.
NOTE: Some plugs may have the test/reset buttons on the back of the plug.
3
IMPORTANT SAFETY INSTRUCTIONS
Read all instructions before using this air conditioner
FOR YOUR SAFETY
Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. Read product labels for flammability and other warnings.
ACCIDENT PREVENTION
To reduce the risk of fire, electrical shock, or injury to persons when using your air conditioner, follow basic precautions, including the following:
x Be sure the electrical service is adequate for the model you have chosen. This information can be found on the se-
rial number plate located on the side of the cabinet or behind the grille.
x If the air conditioner is to be installed in a window, you will probably want to clean both sides of the glass prior to in-
stallation. If the windows is a triple-track type with a screen panel included, remove the screen completely before installation.
x Be sure the air conditioner has been securely and correctly installed according to the installation instructions pro-
vided with this manual. Save this manual and the installation instructions for future use when removing and reinstall­ing the unit.
x When handling the air conditioner, be careful to avoid cuts form sharp metal fins on the front and rear coils.
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SPECIFICATIONS
x Noise level is measured at a distance of 3.28 ft away from the front of the unit in cooling mode.
x Power consumption is measured when the fan runs at the highest speed setting.
x These specifications are for reference only. For actual data, please refer to the rating label on the unit.
Model SG-TTW-10HC SG-TTW-14HC
Power Supply (Ph/V/Hz) 1/230-208/60Hz 1/230-208/60Hz
Dehumidifying Capacity (Pints/Day) 60 100.8
Rated Cooling Capacity (BTU/h) 10000/9700 14000/13600
Rated Heating Capacity (BTU/h) 10600/8600 10600/8600
Cooling Power Input (Watts) 1060/1030 1650/1600
Heating Power Input (Watts) 3450/2800 3450/2800
Rated Current Cooling (Amperage) 4.8/5.1 7.0/7.5
Rated Current Heating (Amperage) 15/13.6 15/13.6
EER(cooling) 9.4
Noise Level db (A) Indoor/Outdoor 59/70
CFM 290 320
Dimensions (W” x H” x D”) 24 x 14.56 x 20.67 24 x 14.56 x 20.67
Package Dimensions (W” x H” x D”) 28.54 x 16.34 x 27.1 28.5 4 x 16.34 x 27.16
Net/Gross Weight (Lbs) 79.4 / 91.5 84 / 96
Refrigerant R-410A R-410A
NORMAL OPERATING SOUNDS
8.5
61/70
8.5
5
OPERATING YOUR AIR CONDITIONER
Before you start using your air conditioner, please familiarize yourself with the control panel and remote control the func­tions of each. This air conditioner can be controlled by the control panel (touch pad) or the included remote control.
CONTROL PANEL (TOUCH PAD for cool only model)
LOWERS
TEMPERATURE
OR TIME
RAISES
TEMPERATURE
OR TIME
DISPLAYS
TEMPERATURE/TIME
SETS FAN SPEED
SETS MODE
SLEEP MODE
CONTROL PANEL (TOUCH PAD for cool and heat model)
LOWERS
TEMPERATURE
OR TIME
RAISES
TEMPERATURE
OR TIME
SETS FAN SPEED
TURNS UNIT
ON OR OFF
TIMER
DISPLAYS
TEMPERATURE/TIME
TURNS UNIT
ON OR OFF
SETS MODE
SLEEP MODE
TIMER
6
Air Conditioner Features(continued)
Note: Be sure that there are no obstructions between receiver and remote controller;
Don't drop or throw the remote control; Don't let any liquid in the remote control and put the remote control directly under the sunlight or any place where is very hot.
Signal transmitter
Remote control
ON/OFF
ON/OFF button
Press this button, the unit will be turned on, press it once more, the unit will be turned
off. When turning on or turning off the unit,
the Timer, Sleep function will be canceled, but the presetting time is still remained.
MODE
MODE button
Press this button, Auto, Cool,Save(Energy Saver), Fan,Heat mode can be selected circularly. Auto mode is default while power on. Under Auto mode,the temperature
will not be displayed; Under Heat mode, the initial value is 28
modes,
o
F)
82
(
the initial value is 25
AUTO
COOL
SAVE
;Under other
o
F)
.
77
(
SLEEP
FAN
SWING
SLEEP button
Press this button, Sleep On and Sleep Off can be selected. After powered on,Sleep Off is defaulted. After the unit is turned off, the Sleep function is canceled. After Sleep function set up, the signal of Sleep
will display. In this mode, the time of timer can be adjusted. Under Fan and Auto modes, this function is not available.
FAN button
By pressing this key, you may select AUTO,
FAN 1, FAN 2, FAN 3 also cycle between them. FAN 4 only in cool, save and heat mode. After being energized, AUTO is defaulted.
Fan 3 Fan 4
or FAN 4, and may
Fan 2Fan 1
SWING button
Press this key to activate or deactivate the swing.
AUTO COOL
SAVE
FAN HEAT
HEAT
(Only for cooling and heating unit.)
FAN
7
Air Conditioner Features(continued)
Notice: This is a general use remote controller, it could be used for the air conditioners
with multifunction; For some function, which the model dosen't have, if press the
corresponding button on the remote controller that the unit will keep the original
running
status.
Remote control
+
+ button
For presetting temperature increasing.
Press this button,can set up the temperature, when unit is on . Continuously hold this button for more than 2 seconds, the corresponding contents will be
changed then send the information, is disp­laying all along. In Auto mode, the temp­erature can not be set up, but operate this button can send the signal. Centigrade setting range :16-30; Fahrenheit scale setting range 61-86.
-
- button
press and
rapidly, until unpress the button
o o
C( F)
TIMER
TIMER button
By pressing this key under switch-off state, you may set the time for auto switch-on. The range of setting is 0.5 ~ 24 hours. The characters "T-ON" and "H" will flash for 5 seconds. Within 5 seconds,you may make
one press of this key to complete the setting
and send the message.If the setting is valid, the set time will be displayed for 2 seconds
before display of the temperature message.
During flash, you may press "+" key to
increase the value and press "-" key to decrease
the value. The time will increase or decrease
by 0.5 hours with each press of this key. If pressing "+" or "-" key continuously, the
time value will change rapidly. The remote
controller can increase the set time by 0.5 hours every 0.25 seconds. After being
energized, the fault is no timer setting, and
there is no display of "T-ON" or "H". Press
ON/OFF key to switch on the unit and cancel
the auto switch-on.When the temperature
display becomes constant, you may press
this key again to display the remaining set
time. The time value, "T-On" and "H" will
display constantly for 2 seconds. After 2 seconds,the preset temperature will be
displayed. Within these 2 seconds, you may
press this key again to cancel the auto switch-on and send the message.
By pressing this key under switch-on state,
you may set the time for auto switch-off.
The method of setting as the same as for
auto switch-on.
Presetting temperature can be decreased.
Press this button, the temperature can be set up, continuously press this button and hold for two seconds, the relative contents can quickly change, until unhold this button and send the order that the
o
(
F) signal will be displayed all the time.
The temperature adjustment is unav­ailable under the Auto mode, but the order can be sent by if pressing this button.
8
Air Conditioner Features(continued)
Guide for operation- General operation
1. After powered on, press ON/OFF button, the unit will start to run.(Note: When it is powered off, the guide louver of main unit will close automatically.)
2. Press MODE button, select desired running mode, or press COOL or HEAT mode to enter into the corresponding operation directly.
3. Pressing +or - button, to set the desired temperature. (It is unnecessary to set the temp. at AUTO mode.)
4. Pressing FAN button, set fan speed, can select AUTO, FAN 1, FAN 2, FAN 3 or FAN 4.
5. Pressing SWING button, to select the swing.
Guide for operation- Optional operation
1. Press SLEEP button, to set sleep.
2. Press TIMER button, can set the scheduled timer on or timer off.
Introduction for special function
About AUTO RUN
When AUTO RUN mode is selected, the setting temperature will not be displayed on the LCD, the unit will be in accordance with the room temp. automatically to select the
suitable running method and to make ambient comfortable.
About LOCK
Under switch-on or switch-off state, you may hold "+" and "-" key simultaneously to lock and unlock the keypad. When locked, the display will show the LOCK icon, in which case the lock icon will flash three times upon operation of any key. After the keypad is unlocked, the
lock icon on the display will be hidden. After being energized, the default is unlock.
About switch between Fahrenheit and Centigrade
Under switch-off state, you may hold "-" and "MODE" keys simultaneously to switch between
and
℉.
Changing batteries and notices
Slightly to press the place to take out the back cover of wireless
1.
remote control.(As shown in figure)
2.
Take out the old batteries. (As show in figure)
3.
Insert two new AAA1.5V dry batteries, and pay attention to the polarity. (As show in figure)
4.
Attach the back cover of wireless remote control. (As show in figure)
NOTE:
When changing the batteries, do not use the old or different batteries,
otherwise, it can cause the malfunction of the wireless remote control. If the wireless remote control will not be used for a long time, please
take them out, and don't let the leakage liquid damage the wireless remote control. The operation should be in its receiving rang
It should be placed at where is 1m away from the TV set or stereo sound sets.
If the wireless remote control can not operate normally, please take them out,
after 30s later and reinsert, if they cannot normally run, please change them.
e.
9
Air Conditioner Features(continued)
TO TURN UNIT ON:
YOU WILL SEE
:
DO THIS:
PRESS ON/OFF
BUTTON
TO CHANGE TEMPERATURE SETTING:
YOU WILL SEE:
DO THIS:
PRESS TO RAISE
PRESS TO LOWER
Note: Tap or hold either up(^) or down(v) button until the desired temperature is seen on display. This temperature will be automatically maintained anywhere between 61F (16 C) and 86F (30 C) for both cooling and heating modes.
If you want the display to read the actual room temperature, "Select the fan only mode" .
°
°
TO CHANGE FAN SPEEDS:
TO USE AUTO FAN FEATURE:
DO THIS:
PRESS FAN SPEED
BUTTON
SELECT SPEED
DO THIS:
PRESS FAN
SPEED BUTTON
SELECT
AUTO FAN
LIGHT ON
LIGHT ON
YOU WILL SEE THE
SPEED CHOSEN:
YOU WILL SEE:
Note: The fan speed toautomatically set to the speed needed to provideoptimum comfort settings with the set temperature. If the room needs more cooling, the fan speed will automatically increase. If the room needs lesscooling, the fan speed will automatically decrease. Auto fan speed cannot be used when in the Fan Only mode.
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Air Conditioner Features(continued)
TO OPERATE ON FAN ONLY:
LIGHT ON
YOU WILL SEE:
DO THIS:
PRESS
MODE BUTTON
CHOOSE
FAN ONLY
Note: Use this function only when cooling is not desired, such as for room air circulation. You can choose any fan speed you prefer,EXCEPT AUTO FAN. During this function, the display will show the actual current temperature, not the set temperature as in the cooling mode.
TO USE THE ENERGY SAVER FEATURE:
LIGHT ON YOU WILL SEE:
DO THIS:
PRESS
MODE BUTTON
CHOOSE
ENERGY SAVER
Note: In this mode, the fan will continue to run for a short time after the compressor cycles off.
TIMER-DELAY START/STOP FEATURE:
FIRST
YOU WILL SEE
THE TIME CHOSEN:
DO THIS:
PRESS TIMER
BUTTON
THEN
DO THIS:
PRESS TEMP/TIMER
BUTTON
LIGHT ON
Note 1: For Delay Stop, the unit must be in the ON position.
Note 2: For Delay Start, the unit must be in the OFF position.
To adjust timer setting, tap or hold the UP arrow (^) or DOWN arrow (v) to change the delay time by 0.5 hour increments up to 10 hours, then by 1 hour increments up to 24 hours. The control will count down the timer remaining until start (8, 7.5, 7, etc.). After set Timer,the unit will enter into Timer mode by 5 seconds, then Timer light on, Set light off. In Timer mode: Set temperature and fan speed keeps previously set temperature and fan speed; Temperature display set temperature, no display if power turn off; Press Timer once, LED display remaining time of set time, LED return to set temperature by 5 seconds; When in Fan Only mode, LED only display room temperature, do not display set temperature.Turning the unit "ON" or "OFF" at any timer will cancel the Delay Start/Stop function. The delay Start/Stop feature will work until the unit either starts or stops. Once this has happened then the above steps have to be repeated again.
11
Air Conditioner Features(continued)
HEATING FEATURE (on some models):
YOU WILL SEE
DO THIS:
PRESS
MODE BUTTON
SELECT HEAT
Note: This feature can be used with any combination of FAN Speeds, Timer, or Sleep Modes. When in the “Heat” Mode, the fan will run continuously while heat is needed. The temperature will automatically be maintained anywhere between 61°F (16°C) and 86°F (30°C). When the room set temperature is satisfied, the fan will cycle off and on to circulate and sample the room air.
SLEEP FEATURE : Y
OU WILL SEE
DO THIS:
PRESS
MODE BUTTON
:
:
SELECT
Note: Press this button, Sleep On and Sleep Off can be selected.After powered on,Sleep Off is defaulted. After the unit is
turn off, the Sleep function is canceled. As the unit is in Cool or Energy Saver Modes, if Sleep Mode is set, SET TEMP. would
increase 1 in 1 hour and 2 in 2 hours. As the unit is in Heat Mode, if Sleep Mode is set, SET TEMP. would decrease 1in
hour and 2 in 2 hours.Under Fan Only and Auto modes, this function is not available.
TO TURN UNIT OFF
:
SLEEP
YOU WILL SEE:
DO THIS:
PRESS
ON/OFF BUTTOT
4-Way Directional Louvers
The 4-Way directional louvers allow you to direct the air up or down, left or right. Use the handle in the center of the louvers to change the air direction.
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CARE AND CLEANING
Clean your air conditioner to keep it looking new and to minimize dust build up.
Air Filter Cleaning
The air filter should be checked at least once every month to see if it needs cleaning. Trapped particles and dust can build up in the filter and may decrease airflow as well as cause the cooling coils to accumulate frost. To clean the air filter:
1. Remove the filter by pulling down on the in­dents of the filter door on the front of the unit. (See FIG. 13)
2. Wash the filter using liquid dish soap and
warm water. Rinse the filter thoroughly. Gen­tly shake the filter to remove excess water.
3.
Let the filter dry completely before placing it into the air conditioner.
4.
If you do not wish to wash the filter, you may vacuum the filter to remove the dust and other particles.
FIG. 13
Wear and Tear
To minimize wear and tear on the air condi­tioner, always wait at least 3 minutes before changing modes. This will help prevent the compressor from overheating and the circuit breaker from tripping.
Winter Storage To store the air conditioner when it is not in use for an extended period of time, remove it care­fully from the window according to the installation instructions and cover it with plastic or place it in the original box.
Cabinet Cleaning
To clean the air conditioner cabinet:
x Unplug the air conditioner to prevent shock or
a fire hazard. The cabinet and front panel of the air conditioner may be dusted with an oil­free cloth or washed with a cloth dampened in a solution of warm water and mild liquid soap. Rinse thoroughly with a damp cloth and wipe dry.
x Never use harsh cleaners, wax or polish on
the cabinet front.
x Be sure to wring excess water from the cloth
before wiping around the controls. Excess water in or around the controls may cause damage to the air conditioner.
Energy Saving Ideas
x Do not block the air flow inside with blinds,
curtains or furniture; or outside with shrubs, enclosures, or other buildings.
x The capacity of the room air conditioner must
fit the room size for efficient and satisfactory operation.
x Install the room air conditioner on the shady
side of your home. A window that faces North is best because it receives the least amount of sun exposure.
x Close the fireplace damper, floor and wall
registers so cool air does not escape.
x Keep blinds and drapes closed for cooling
and open for heating.
x Clean the air filter as recommended in the
“care and cleaning” section.
x Proper insulation and weather stripping in
your home will help limit cool air loss.
x External house shading with trees, plants, or
awnings helps reduce the air conditioner’s work load.
x Operate heat producing appliances during the
coolest part of the day. Such as a dish­washer, oven, or computer.
13
TROUBLESHOOTING
PROBLEM
The Air Conditioner will not start
POSSIBLE CAUSES
The air conditioner is unplugged
The fuse is blown/circuit breaker is tripped.
Power Failure
The current interrupter device is tripped.
SOLUTIONS
x Make sure the air conditioner is
plug is pushed completely into the outlet
x Check the house fuse/circuit
breaker box and replace the fuse or reset the breaker.
x The unit will automatically re-start
when power is restored.
x There is a protective time delay
(approx. 3 minutes) to prevent tripping of the compressor overload. For this reason, the unit may not start normal cooling for 3 minutes after it is turned back on.
x Press the RESET button located
on the power cord plug.
x If the RESET button will not stay
engaged, discontinue use of the air conditioner and contact a qualified service technician.
The Air Conditioner does not cool as it should
The Air Conditioner is freezing up
The Remote Control is not working
Airflow is restricted
The temperature control may not be set correctly.
The air filter is dirty
The room may be too warm
Cold air is escaping
The Cooling Coils are frozen
Ice blocks the air flow and stops the air conditioner from cooling the room
The batteries are inserted incorrectly
The batteries may be dead
x Make sure there are no curtains,
blinds, or furniture blocking the front of the air conditioner
x Lower the set thermostat tempera-
ture
x Clean the filter. See the Cleaning
and Care Section of the manual.
x Please allow time for the room to
cool down after turning on the air conditioner.
x Check for open furnace registers
and cold air returns
x See “Air Conditioner Freezing Up”
below.
x Set the MODE dial to HIGH FAN
or HIGH COOL and set the ther­mostat to a higher temperature
x Check the position of the batteries.
x Replace the batteries
14
TROUBLESHOOTING (CONT.)
PROBLEM
Water is dripping outside
Water is dripping inside the room
Water collects in the base pan
The Air Conditioner Display reads
F1
The Air Conditioner Display reads
F2
POSSIBLE CAUSES
Hot and Humid weather.
The air conditioner is not correctly tilted outside.
Moisture removed from the air is draining into the base pan.
A Sensor has failed in the air conditioner
A Sensor has failed in the air conditioner
SOLUTIONS
x This is normal
x For proper water drainage, make
sure the air conditioner is slightly
tilted downward from the front of the unit to the rear.
x This is normal for a short period in
areas with low humidity and nor­mal for a longer period in areas with high humidity.
x Contact customer service
x Contact customer service
The Air Conditioner Display reads
F4
The Air Conditioner Display reads
FJ
A Sensor has failed in the air conditioner
A Sensor has failed in the air conditioner
x Contact customer service
x Contact customer service
15
WARRANTY
One Year Limited Warranty
Soleus International, Inc. warrants the accompanying Soleus Air Powered by Gree Air Conditioner to be free of defects in material and workmanship for the applications specified in its operation instruction for a period of ONE (1) year from the date of original retail purchase in the United States.
If the unit exhibits a defect in normal use, Soleus International will, at its option, either repair or replace it, free of charge within a reasonable time after the unit is returned during the warranty period.
As a condition to any warranty service obligation, the consumer must present this Warranty Certificate along with a copy of the original purchase invoice.
THIS WARRANTY DOES NOT COVER:
x Damage, accidental or otherwise, to the unit while in the possession of a consumer not caused by a defect in
material or workmanship.
x Damage caused by consumer misuse, tampering, or failure to follow the care and special handling provisions
in the instructions.
x Damage to the finish of the case, or other appearance parts caused by wear. x Damage caused by repairs or alterations of the unit by anyone other than those authorized by Soleus Interna-
tional Inc.
x Freight and Insurance cost for the warranty service. x Filter and Accessories
ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY ARE LIMITED TO ONE-YEAR DURATION OF THIS EXPRESS LIMITED WARRANTY. SOLEUS INTERNATIONAL INC. DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT SHALL SOLEUS INTERNATIONAL INC’S LIABILITY EXCEED THE RETAIL VALUE OF THE UNIT FOR BREACH OF ANY WRITTEN OR IMPLIED WARRANTY WITH RESPECT TO THIS UNIT.
This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover used, sal­vaged, or refurbished products.
As some states do not allow the limitation or exclusion of incidental or consequential damages, or do not allow limitation on implied warranties, the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
For Technical Support and Warranty Service
Please Call (888) 876-5387
Or Write To: Soleus International, Inc. 20035 E. Walnut Dr. N. City of Industry, CA 91789 www.soleusair.com www.soleusgreen.com
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66129903750
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