This manual contains important safety instructions that must be followed
during installation and maintenance of the equipment.
Save these instructions!
This manual must be considered as an integral part of the equipment. The
manual must always accompany the equipment,even when it is transferred to
another user or field.
Copyright Declaration
The copyright of this manual belongs to Shenzhen SOFARSOLAR
Co.,Ltd.Any corporation or individual should not plagiarize, partially copy or fully
copy it (including software, ect .),and no reproduction or distribution of it in any
form or by any means.All right reserved.
SOFARSOLAR reserves the right of final interpretation.This manual is subject
to change according to user’s or customer’s feedback.Please check our website at
http://www.sofarsolar.com
If you have any question or problem when you read the following
information, please contact Shenzhen SOFARSOLAR Co., Ltd.
Note
Preface
Outline
Please read the product manual carefully before installation,operation or
maintenance.This manual contains important safety instructions and installation
instructions that must be followed during installation and maintenance of the
equipment.
Scope
This product manual describes the installation,electrical connections,
commissioning,maintenance and troubleshooting of HYD 3K-6K-ES inverters:
HYD 3000-ESHYD 3600-ESHYD 4000-ES
HYD 4600-ESHYD 5000-ESHYD 6000-ES
Keep this manual where it will be accessible at all times.
Target Group
This manual is intended for qualified electrical technical personnel who are
responsible for inverter installation and commissioning in the PV power system and
PV plant operator.
Symbols Used
This manual is provides safety operation information and uses the symbol in
order to ensure personal and property security and property security and use
inverter efficiently when operating the inverter. You must understand these
emphasized information to avoid the personal injury and property loss.Please read
the following symbols used in this manual carefully.
The HYD-ES hybrid inverter is used in PV system with battery storage.
Energy produced by the PV system will be optimized for maximum
self-consumption.
The HYD-ES inverter can work in auto or time-of-use (TOU) mode, charge /
discharge the battery when needed. In auto mode, the HYD-ES inverter will charge
surplus PV energy into the battery & discharge battery to supply power to local
load when PV energy is not enough.
In case of blackout, HYD-ES inverter can work in Emergency Power Supply
(EPS) mode. HYD-ES inverter will utilize power from PV panels & energy stored
in the battery to supply power to critical load.
Before installation, please make sure you read & understand this manual. The
HYD-ES inverter strictly comply with safety rules of design and testing. During the
installation, operation and maintenance, operators should abide by local safety
regulations. Improper operation may cause an electric shock or damage the
equipment and properties.
2.1. Safety Notes
Electrical installation and maintenance must be carried out by competent
electricians according to local regulations.
HYD-ES inverter can only be installed by qualified electrician, and only those
who have appropriate accreditation, as required by local authority.
Do NOT put explosives or flammable materials, e.g. gasoline, kerosene, diesel,
oil, wood slab, cotton, or rag close to batteries or HYD-ES inverter.
Disconnect AC connection first, then disconnect battery & PV(PV1&PV2),
then wait at least 5 minutes (discharge capacitors) before maintenance to
prevent electric shock.
HYD-ES inverter shall be disconnected completely (BAT, PV & AC) while
being maintained.
HYD-ES inverter can be very hot during working. Switch off HYD-ES
inverter & wait HYD-ES inverter to cool down before maintenance.
Keep children away from batteries & HYD-ES inverter.
It’s NOT allowed to open the front cover of HYD-ES inverter. This will void
the product warranty.
HYD-ES inverter damaged by improper installation/operation is NOT covered
by the product warranty.
2.2. Installation and Maintenance Notes
The battery has been charged more than 60% before being delivered and shall
be prevented from short circuit during transportation and installation.
HYD-ES inverter/batteries shall be placed in a well-ventilated place. Do not
put the HYD-ES inverter/batteries in an airtight or badly ventilated place or
cabinet. This can be very harmful to system performance & service life.
Keep HYD-ES inverter/batteries away from direct sunshine. Don’t put
HYD-ES inverter/batteries close to a furnace or fire. The can lead battery to
leak even explode.
The current capacity of DC power cables (from battery to inverter) should be
at least 90A. Use short DC power cables to avoid high voltage drop & power
loss.
Use a multimeter to check the batter voltage & polarity before switching ON
batteries. Make sure connections are correct according to this manual.
Use a multimeter to check the PV voltage & polarity before switching ON PV
isolator. Make sure connections are correct according to this manual.
If you want to store the batteries without using them, they should be
disconnected from HYD-ES inverter, and be kept in a cool, dry, and ventilated
environment.
Battery maintenance operators shall have the knowledge and technical skill
for battery maintenance;
All batteries connected in parallel should be of the same model and have same
firmware version. This is a design issue needs to be considered by
designer/installer, particularly when replacing batteries or modifying an
existing energy storage system.
HYD-ES inverter is transformer-less, therefore the positive pole and negative
pole of the PV array are NOT grounded. Otherwise it will cause inverter
failure. In the PV system, all non-current carrying metal parts (such as: PV
module frame, PV rack, combiner box enclosure, inverter enclosure) should
be connected to earth.
Warning: Do not disassemble or break the battery. Its electrolyte can be toxic
and damage your skin and eyes.
Warning: follow the following rules during battery installation/maintenance.
a.Take off your watch, ring, and other metal objects.
b.Only use tools with insulated handles.
c.Wear rubber gloves and shoes.
d.Do not put tools or metals above the battery.
e.Switch off HYD-ES inverter & batteries before connecting / disconnecting
Please check the product package and fittings carefully before
installation.
Caution
1
DC switch
7
Load connection port
2
Battery input terminals
8
Grid connection port
3
PV input terminals
9
LCD
4
Wi-Fi/GPRS stick
10
Breather valve
5
BMS communication port
11*
DC switch lock(For Australian
models)
6
Current transformer port
3. Installation
3.1. Product Overview
HYD-ES inverter is 100% strictly inspected before package and delivery. It is
forbidden to put the HYD-ES inverter upside down during delivery.
Fig.3-1 HYD-ES inverter overview
*Note: Lock the screw to limit the torque of the DC switch, making it
impossible to twist the DC switch from OFF to ON, or ON to OFF.Remove the
screw before turning the DC switch from OFF to ON or ON to OFF.
3.2. Packing List
Inspect the package and fittings carefully before installation. You should have
the following fittings:
Turn the screw to connect rear panel with
inverter
3.3. Installation Environment
Choose a dry, clean, and tidy place, convenient for installation
Ambient temperature range: -25℃ ~ 60℃
Relative humidity: 0 ~ 100% (non-condensed)
HYD-ES inverter shall be installed in a well-ventilated place
No flammable or explosive materials close to HYD-ES inverter
The AC overvoltage category of HYD-ES inverter is category III
Maximum altitude: 2000m
3.4. Installation Tools
The following tools shall be prepared before installation:
Used to ensure that the rear panel is properly
installed
10
ESD gloves
Operators wear
11
Safety goggles
Operators wear
12
Anti-dust
respirator
Operators wear
3.5. Installation Position
HYD-ES inverter should be vertically mounted (to ensure fast heat
dissipation), please choose a position without direct sunlight / snow accumulation
to install HYD-ES inverter. Please the installation position is well-ventilated.
High voltages in power conversion circuits. Lethal hazard of electric
shock or serious burns.
All work on the PV modules, inverters, and battery systems must be
carried out by qualified personnel only.
Wear rubber gloves and protective clothing (protective glasses and
boots) when working on high voltage/high current systems such as
INVERTER and battery systems.
Caution
HYD-ES inverter is intended to be used in PV system with battery
storage. If not used as intended, the protection provided by the equipment
may be impaired.
Caution
Fig. 4-1 Electrical connections
HYD 3K~6K-ESUser manual
4. Electrical Connection
4.1. Battery Connection
Fig. 4-2 Battery connection (Measure battery wires polarity/voltage before connection)
Step 1: Loosen 4 screws (A) using a screwdriver (Fig. 4-2);
Step 2: Remove the waterproof cover (B), loosen the cable gland (C), and
then remove the stopper (G);
Step 3: Route the battery wires (F) through the cable gland, then connect
battery wires using OT terminal (E);
Step 4: Fasten the waterproof cover using 4 screws.
4.2.PV Connection
Table4-1 Recommended DC input cable specifications
Procedure:
Step 1 Prepare PV positive and negative power cables.
Step 2 Insert crimped PV positive and negative power cables into
corresponding PV connectors.
Step 3 Make sure the DC voltage of each PV string is less than 600V DC and
polarities of PV power cables are correct. Insert the positive and negative
connectors into HYD-ES inverter until you hear a "click" sound, as shown in
Fig.4-3③.
Step 4: Route Cable terminal through the cable gland, Insert the
communication cable into the RJ45 connector;
Step 5: Fasten the waterproof cover using 4 screws.
Fig.4-4 Logic interface
The logic interface pin definitions and circuit connections are as follows:
Logic interface pin are defined according to different standard requirements
(a)Logic interface for AS/NZS 4777.2:2015, also known as inverter demand
response modes (DRMs).
The inverter will detect and initiate a response to all supported demand
response commands within 2 s. The inverter will continue to respond while the
mode remains asserted.
Table 4-2 Function description of the DRMs terminal
(b)Logic interface for VDE-AR-N 4105:2018-11, is in order to control
and/or limit the inverter’s output power.
The inverter can be connected to a RRCR (Radio Ripple Control Receiver) in
order to dynamically limit the output power of all the inverters in the installation.
Fig.4-5 Inverter – RRCR Connection
Table 4-3 Function description of the terminal
Table 4-4 The inverter is preconfigured to the following RRCR power levels,close is 1, open is 0
(c)Logic interface for EN50549-1:2019, is in order to cease active power
output within five seconds following an instruction being received at the input
interface.
Step 1: Refer to Fig. 11 for correct position of CTa. Wrap the CT around L
wire of incoming mains, make sure that the CT arrow direction is “home → grid”.
Step 2: You can use network cable & terminal caps to extend CT wires if
necessary, the maximum CT cable length is 200m.
Fig.4-8 CT / CAN / RS485 / NTC connection
Step 3: Loosen 4 screws (part A) using a screwdriver (Fig.4-8①)
Step 4: Remove the waterproof cover (part B), loosen the cable gland (part C),
then remove the stopper (part G)
Step 5: Route CT cable through the cable gland, connect CT cable to CT
terminal, then insert CT terminal into corresponding ports.
Step 6: One communication cable (between battery BMS & HYD-ES inverter)
is provided in the HYD-ES inverter accessory bag. One inverter end, one BAT end.
Route the communication cable (inverter end) through the cable gland, insert
the 4P4C connector to HYD3000/4000/5000/6000-ES CAN port. Insert the 8P8C
connector (BAT end) to PYLONTECH battery CAN port.
Step 8: Fasten the waterproof cover using 4 screws.
4.5.Grid Connection
Sofarsolar has already integrated RCMU (residual current monitoring unit)
inside inverter, If an external RCD is required, a type-A RCD with rated residual
current of 100mA or higher is suggested.
Step 1: Loosen 4 screws (part A) using a screwdriver (fig. 4-10)
Step 2: Remove the waterproof cover (part B), loosen the cable gland (part C),
then remove the stopper (part G)
Step 3: Route a 3-core cable through GRID cable gland, then connect 3 wires
to corresponding terminal blocks. (BROWN – L, BLUE – N, YELLOW/GREEN –
PE)
Step 4: Fasten the waterproof cover using 4 screws.
The changeover switch is necessary.
While checking/repairing critical load, make sure change-over switch
is at position 0.
While checking/repairing HYD-ES inverter, make sure change-over
switch is at position 0 & HYD-ES inverter is disconnected from grid.
Caution
Context
All the AC output cables used for the inverters are outdoor three-core cables.
To facilitate the installation, use flexible cables. The following table lists the
recommended specifications for the Breaker.
4.6. Critical Load Connection (EPS function)
Critical load: in case of grid outage, if EPS function is enabled, HYD-ES
inverter will work in EPS (Emergency Power Supply) mode, utilize the PV power
& energy stored in the battery to supply power to critical load via LOAD
connection port.
LOAD connection port is only for critical load connection. The power of
critical loads must be less than 3000VA.
The connection procedure of LOAD port is the same as grid connection (Fig.
18).
Change-over positions
Under normal conditions: change-over switch is at position 1. HYD-ES
inverter can supply power to critical load in case of blackout.
If the HYD-ES inverter is faulty, manually change the switch to position 2.
NOTE:GPRS and Ethernet is optional and is not suitable for all
countries .
Step1: Remove WiFi/GPRS/Ethernet waterproof cover using screw driver.
Step2: Install WiFi/GPRS/Ethernet module.
Stpe3: Fasten WiFi/GPRS/Ethernet module using screws.
The operation information (generated energy, alert, operation status) of the
inverter can be transferred to PC or uploaded to the server via WiFi /GPRS/
Ethernet. You can register on the website.
Using the WiFi/GPRS/Ethernet S/N number(NOTE3), then you can login the
website: http://www.solarmanpv.com/portal/LoginPage.aspx to remote monitors the
inverter.
Note1:S/N number of the WiFi/GPRS/Ethernet module is located on the side.
Note2:Specific use methods of WiFi/GPRS/Ethernet can refer to the operation
Press “back” to the previous screen or enter the main interface.
Press “up” to the upper menu option or value plus 1.
Press “down” to the lower menu option or value minus 1.
Press “ok” to select the current menu option or switch to the next digit.
Note: 4)* to 13)* settings are only for DEFAULT battery type.
1)Set system time
System time format is “20YY-MM-DD-HH-MM-SS”, press “up” or
“down” to change the 1stdigit, press “ok” to switch to next digit, press “ok”
to complete setting. When system time setting is complete, “Set country” will pop
up.
2)Set country
Press “up” or “down” to select a country, press “ok” to complete the
country setting. When country setting is complete, “Set battery type” will pop up.
It’s very important to make sure that you have selected the correct
country code according to requirements of local authority.
Please consult qualified electrical engineer or personnel from electrical
safety authorities about this.
Shenzhen SOFARSOLAR Co., Ltd. is not responsible for any
consequences arising out of incorrect country code selection.
Caution
MENU
Compatible Batteries
1.PYLON
PYLONTECH US2000 PLUS / US2000B/US3000
Note: Please confirm with representative of PYLONTECH that
your battery is compatible with HYD3000/4000/5000/6000-ES
2. DARFON--NC
DARFON 14S31P ESS--NC
3.DEFAULT
LEAD ACID / LEAD CRYSTAL / AQUION battery
4. General
Lithium
All batteries that comply with SOFAR’S BMS CAN
communication protocol.
5. Alpha. ESS
M48112-P / SMILE-BAT
6. SOLTARO
SL-3KWH / SL-1KWH
3)Select battery type
Press “up” or “down” to select your battery type, then press “ok” to
complete the battery type setting.
If you’re using “1. PYLON”, “2. DARFON”, “4. General Lithium”,
“5. Alpha. ESS” or “6. SOLTARO” battery types, congratulations, inverter’
s first-time setup is complete. Please press “ok” to enter the main interface.
But if you’re using “3. DEFAULT” battery type. We need more information
regarding your battery.
4)*Set battery capacity (only for DEFAULT battery type)
Press “up” or “down” to change the 1stdigit, press “ok” to switch to
next digit. After changing the battery capacity per your battery specification, press
“ok”, then “Set max charge voltage” will pop up.
5)*Set max charge voltage (only for DEFAULT battery type)
Press “up” or “down” to change the 1stdigit, press “ok” to switch to
next digit. After changing max charge voltage per your battery specification, press
Congratulations, HYD 3K~6K-ES’s first-time setup is complete. Please press
“ok” to enter the main interface.
6.3. Commissioning
Fig 6-1. Main interface
If you didn’t change the work mode of HYD-ES inverter, which means HYD-ES
inverter is working in “Auto Mode”:
While “PV Production” > “Home Consumption”
If the battery is not full. HYD-ES inverter will charge the battery.
While “PV Production” < “Home Consumption”
If the battery is not flat. HYD-ES inverter will discharge the battery.
6.4. Menu
In the main interface, press “down” button to enter grid/battery parameters
If your family normally go to work/school on weekdays & stay at home on
weekends, which means the home electricity consumption is much higher on
weekends. Thus, you need to store some cheap electricity on weekends only. This is
possible using our Time-of-use mode.
In summer, if your PV system can produce more electricity than your home
electricity consumption. Then you don’t need to set an off-peak charge period to
charge your battery in summer at all. You can select an effective date (normally
winter) for Time-of-use mode in this case. Outside the effective date, HYD-ES
inverter is working in Auto Mode.
You can set multiple Time-of-use rules to meet your more complex
requirement. Right now we support 4 rules maximum (rule 0/1/2/3).
3)Set Timing Mode
Select “3. Timing Mode”, and then press “ok” to enter Set Timing mode
interface. The interface of Set Timing Mode is shown as below. You can select a
charge time/power & discharge time/power in this mode.
Note: normally this mode is used to test whether HYD-ES inverter can
charge & discharge correctly or not. So basically, this mode is used for testing
purposes only.
4)Set Passive Mode
Select “4. Passive Mode”, and then press “ok”.
For more detailed information, please ask representative of SOFAR to get a
copy of passive mode communication protocol.
4.PV Input Mode
PV input mode selection: HYD-ES inverter has 2 MPPT channels. The 2
MPPT can operate independently, also can operate in parallel. If the PV strings are
connected in parallel outside the inverter, you should choose the “in parallel
4) If PV generation is normal,but LOAD
consumption=0, the surplus power will be
stored in the battery.
“Up” ↑
“Down”
mode”, otherwise use the default setting (independent mode).
5.EPS Mode
6.Communication Addr.
Select “6. Set Communication Addr.”, press “ok”. Press “up” or “down”
to change the 1st digit, press “ok” to switch to next digit, after changing the
485-communication address (default :01), press “ok”.
7.Auto Test (ONLY for Italian Market)
Select “7. Auto Test”, press “ok” to enter autotest interface.
Select “2. Advanced Setting” and press “ok”, “input password” is shown.
Input the password ”0715”, press “up” or “down” to change the 1st digit,
press “ok” to switch to next digit, when “0715” is shown on the screen, press
“ok” to enter “2. Advanced Setting” interface.
If “Incorrect, Try Again!” is shown on the screen, press “back” and input
the password again.
1.Battery Parameter
Note: 2)*, 5)*, 6)*, 8)*, 9)*, 10)* and 11)* settings are only for DEFAULT
battery type.
1) Battery Type
Select “1. Battery Type” and press “ok”. Press “up” or “down” to
select the battery type. Press “ok”.
2) *Battery Capacity (only for DEFAULT battery type)
Select “2. Battery Capacity” and press “ok”. Press “up” or “down” to change
the 1st digit, press “ok” to switch to next digit. Input the value of battery capacity.
Discharge Depth
50%
EPS Discharge Depth
80%
EPS Restore Depth
20%
Press “ok”.
3) Discharge Depth
Select “3. Discharge Depth” and press “ok” to enter discharge depth interface.
Press “up” or “down” to change the 1st digit, press “ok” to switch to
next digit. Input the value of Discharge Depth & EPS Discharge Depth per battery
specification. Press “ok”.
For example: if Discharge Depth = 50% & EPS Discharge Depth = 80%.
While grid is connected: HYD-ES inverter won’t discharge the battery when
its SOC is less than 50%.
In case of blackout: HYD-ES inverter will work in EPS mode (if EPS mode is
enabled) & keep discharging the battery till battery SOC is less than 20%.
4) Max. Charge (A)
Select “4. Max. Charge (A)” and press “ok”. Press “up” or “down”
to change the 1st digit, press “ok” to switch to next digit. Input the value of Max.
Charge (A) per battery specification. Press “ok”.
5) *Over (V) Protection (only for DEFAULT battery type)
Select “5. Over (V) Protection” and press “ok. Press “up” or “down”
to change the 1st digit, press “ok” to switch to next digit. Input the value of Over
(V) Protection per battery specification. Press “ok”.
6) *Max. Charge (V) (only for DEFAULT battery type)
Select “6. Max. Charge (V)” and press “ok”. Press “up” or “down”
to change the 1st digit, press “ok” to switch to next digit. Input the value of Max.
Charge (V) per battery specification. Press “ok”.
7) Max. Discharge (A)
Select “7. Max. Discharge (A)” and press “ok”. Press “up” or “down”
to change the 1st digit, press “ok” to switch to next digit. Input the value of Max.
Discharge (A) per battery specification. Press “ok”.
8) *Low (V) Protection (only for DEFAULT battery type)
Select “8. Low (V) Protection” and press “ok”. Press “up” or “down”
to change the 1st digit, press “ok” to switch to next digit. Input the value of Low
(V) Protection per battery specification. Press “ok”.
9) *Min. Discharge (V) (only for DEFAULT battery type)
Select “9. Min. Discharge (V)” and press “ok”. Press “up” or “down”
to change the 1st digit, press “ok” to switch to next digit. Input the value of Min.
Discharge (V) per battery specification. Press “ok”.
10) * Empty Discharged (V) (only for DEFAULT battery type)
Select“10. Empty Discharged (V)”and press“ok”. Press“up”or“down”
to change the 1st digit, press“ok”to switch to next digit. Input the value of Empty
Discharged Voltage per battery specification. Press “ok”.
11) * Full Charged (V) (only for DEFAULT battery type)
Select “11. Full Charged (V)” and press “ok”. Press “up” or “down”
to change the 1st digit, press “ok” to switch to next digit. Input the value of Full
Charged Voltage per battery specification. Press “ok”.
12) Save
Select “12. Save” and press “ok” to complete setting battery parameters.
2.Clear Energy Data
Select “2. Clear Energy” and press “ok”, “input password” is shown.
Input the password “0001”, press “up” or “down” to change the 1st digit,
press “ok” to switch to next digit, when “0001” is shown on the screen, press
“ok”. If“Incorrect, Try Again!”is shown on the screen, press“back”and input
the password again.
3.Clear Events
Select “3. Clear Events”, press “ok” button twice to clear all the events.
4.Country (refer to Set country)
Select “4. Country”, press “ok”, current country setting is shown, input new
country code & press “ok”
Select “9.CT Direction”,press“ok” input the interface.
In this interface,press“up”or“down”to select FREEZE or UNFREEZE.If you
select FREEZE,CT directiong will be freezed.When you restart the inverter,CT
direction will stay the same.If you select UNFREEZE,CT directiong won’t be
freezed.When you restart the inverter,CT direction will to be recalibrated again.
10. Set Bat Uninterrupted
It is used for and off - grid quick switching situation, keeps the load power
supply uninterrupted in EPS mode. The use condition is in the spontaneous and
self-use mode, enabling EPS mode, connecting the battery and load, unloading the
load after grid connection, waiting for one minute or longer time, immediately cut
off the power grid when the load is connected, can maintain the load power supply
uninterrupted.
11. CT Calibration
Its function is to calibrate grid-connected power.
Select“11.CT Calibrate”,press“ok” input the actual power minus the difference
of LCD display grid-connected power.
12. CT Error Detection
Select“12.CT Error Detection”,press“ok” input the “CT Error Detection”
enable interface.You can choose to enable or disable the feature.Default to disable.
After enabling the detection function, the machine will report an error after
disconnecting CT for about 1 second. When the machine is connected to the
network (where the CT is) and the PCC power is close to 0kW, no false positives
can be generated. When this function is disabled, no error can be reported even if
the CT is disconnected.
6.4.3. Event List
Event list of HYD-ES inverter, including current event list and history event
list.
1) Current Event List
Select “1. Current Event List”, press “ok” to check the current events.
2) History Event List
Select “2. History Event List”, press “ok” to check the historical events. Press
Select “5. Energy Statistic”, press “ok” to enter Energy Statistic interface,
it shows the energy generation and consumption within a certain range of time.
Press “up” or “down” to check the daily / weekly / monthly / yearly / lifetime
energy statistics.
6.4.6. Software upgrade
Copy the firmware folder to the root directory of SD card.
Select “6. Software Update”, press “ok”, “input password” is shown. Input the
password (”0715”), press “up” or “down” to change the 1st digit, press “ok” to
switch to next digit, when “0715” is shown on the screen, press “ok”. HYD-ES
inverter will start to upgrade the software automatically.
Detailed Firmware Upgrade Procedure:
Step 1 Turn OFF AC circuit breaker (grid & load), then turn OFF DC isolator
(battery) and PV switch, then remove communication waterproof cover. If
communication cables (CAN/RS485/NTC/CT) have been connected, loosen their
cable glands before removing cover.
Step 2 Press the SD card and take it out. Insert the SD card into a micro-SD
card reader, then insert micro-SD card reader into a PC; (NOTE: micro-SD card
reader & PC are not provided by SOFARSOLAR).
Step 3 Format the SD card. Copy the “firmware” folder to the SD card.
Step 4 Insert the SD card back to the SD card slot.
Step 5 Turn ON AC circuit breaker (grid), press “back” to enter main menu.
Press “down” to select “6. Software Update”, then press “ok”.
Step 6 “Input password” is shown. Input the password (“0715”), press “up” or
“down” to change the 1stdigit, press “ok” to switch to next digit, when “0715” is
shown on the screen, press “ok” to start firmware update.
Step 7 After finishing firmware upgrade, turn OFF AC circuit breaker (grid),
lock the communication waterproof cover with four screws, then turn ON AC
circuit breaker (grid), turn ON DC isolator (battery), turn on PV switch, HYD-ES
inverter will start to operate automatically.
NOTE: If “DSP communicate fail”, “Update DSP1 Fail” or “Update DSP2
Fail” is shown on the screen, which means the firmware upgrade is unsuccessful,
please turn OFF AC circuit breaker (grid), wait 5 minutes, then start again from
“Step 5”
If the alarm occurs occasionally, the
possible cause is that the electric grid is
abnormal occasionally. HYD-ES inverter
will automatically return to normal
ID02
GridUVP
The grid voltage is too low
ID03
GridOFP
The grid frequency is too high
ID04
GridUFP
The grid frequency is too low
7. Troubleshooting
This section contains information and procedures for solving possible
problems with the inverter.
This section help users to identify the inverter fault. Please read the
following procedures carefully:
Check the warning, fault messages or fault codes shown on the
inverter screen, record all the fault information.
If there is no fault information shown on the screen, check whether
the following requirements are met:
- Is the inverter mounted in a clean, dry place with good ventilation?
- Is the DC switch turned ON?
- Are the cables adequately sized and short enough?
- Are the input and output connections and wiring in good condition?
- Are the configuration settings correct for the particular installation?
- Are the display panel and the communication cables properly connected and
undamaged?
Follow the steps below to view recorded problems: Press "back" to
enter the main menu in the normal interface. In the interface screen select
"Event List", then press "ok" to enter events.
Earth Fault Alarm
This inverter complies with IEC 62109-2 clause 13.9 for earth fault alarm
monitoring.
If an Earth Fault Alarm occurs, the fault will be displayed on the LCD
screen,the red light will be on,and the fault can be found in the history of the
fault. For the machine installed with WiFi/GPRS, the alarm information can be
seen on the corresponding monitoring website, and can also be received by the
APP on the mobile phone.
operating status when the electric grid’s
back to normal.
If the alarm occurs frequently, check
whether the grid voltage/frequency is
within the acceptable range. If yes, please
check the AC circuit breaker and AC wiring
of the HYD-ES inverter.
If the grid voltage/frequency is NOT within
the acceptable range and AC wiring is
correct, but the alarm occurs repeatedly,
contact SOFAR technical support to change
the grid over-voltage, under-voltage,
over-frequency, under-frequency protection
points after obtaining approval from the
local electrical grid operator.
ID05
BatOVP
The battery voltage is too high
If the alarm occurs occasionally, wait a
while to see if the problem is solved.
If the alarm occurs frequently, check
whether the battery overvoltage setting is
inconsistent with the battery specification.
ID06
OVRT
fault
OVRT function is faulty
Check whether the grid voltage fluctuates
greatly.
ID07
LVRT
fault
LVRT function is faulty
ID08
PVOVP
The PV voltage is too high
Check whether too many PV modules are
series connected in a PV string, thus the PV
string voltage (Voc) is higher than the
maximum input voltage of HYD-ES
inverter. If yes, adjust the number of series
connected PV modules to decrease the PV
string voltage to fit the input voltage range
of HYD-ES inverter. HYD-ES inverter will
automatically return to normal status after
correcting adjustments
ID09
HW_LLC
Bus_OVP
LLCBus voltage is too high
and has triggered hardware
protection
ID09- ID12 are internal faults of HYD-ES
inverter, switch OFF HYD-ES inverter,
wait for 5 minutes, then switch ON
HYD-ES inverter. Check whether the
problem is solved.
If no, please contact SOFAR technical
support.
ID10
HW_Boos
t_OVP
Boost voltage is too high and
has triggered hardware
protection
ID11
HwBuckB
oostOCP
BuckBoost current is too high
and has triggered hardware
protection
The GFCI sampling value
between the master DSP and
slave DSP is not consistent
If the fault occurs occasionally, the possible
cause is that the external circuits are
abnormal occasionally. HYD-ES inverter
automatically returns to normal operating
status after the fault is rectified.
If the fault occurs frequently and lasts a
long time, check whether the insulation
resistance between the PV array and
earth(ground) is too low, also check the
insulation conditions of PV cables.
ID14
HWPVOC
P
The PV current is too high
and has triggered hardware
protection
ID14-ID15 are internal faults of HYD-ES
inverter, switch OFF HYD-ES inverter,
wait for 5 minutes, then switch ON
HYD-ES inverter. Check whether the
problem is solved.
If no, please contact SOFAR technical
support.
ID15
HwAcOC
P
The grid current is too high
and has triggered hardware
protection
ID16
IpvUnbala
nce
Input current is not balanced
Check the PV input mode (parallel mode/
independent mode) setting of HYD-ES
inverter. If it’s incorrect, change the
PV
input mode.
ID17
HwADFau
ltIGrid
The grid current sampling
error
ID17-ID26 are internal faults of HYD-ES
inverter, switch OFF HYD-ES inverter,
wait for 5 minutes, then switch ON
HYD-ES inverter. Check whether the
problem is solved.
If no, please contact SOFAR technical
support.
ID18
HwADFau
ltDCI
The DCI sampling error
ID19
HwADFau
ltVGrid
The grid voltage sampling
error
ID20
GFCIDevi
ceFault
The GFCI sampling error
ID21
MChip_Fa
ult
The master chip fault
ID22
HwAuxPo
werFault
The auxiliary voltage error
ID25
LLCBusO
VP
LLCBus voltage is too high
ID26
SwBusOV
P
Bus voltage is too high and
has triggered software
protection
ID27
BatOCP
Battery current is too high
If the fault occurs frequently, please contact
SOFAR technical support.
inverter, switch OFF HYD-ES inverter,
wait for 5 minutes, then switch ON
HYD-ES inverter. Check whether the
problem is solved.
If no, please contact SOFAR technical
support.
ID29
SwOCPIns
tant
The grid current is too high
ID30
BuckOCP
Buck current is too high
ID31
AcRmsOC
P
The output current is too high
ID32
SwBOCPI
nstant
The input current is too high
Check whether the input current is higher
than the maximum input current of
HYD-ES inverter, then check the input
wiring, if both are correct, please contact
technical support.
ID33
PvConfigS
etWrong
Incorrect input mode
Check the PV input mode (parallel mode/
independent mode) setting of HYD-ES
inverter. If it’s incorrect, change the
PV
input mode.
ID34
Overload
The load is overloaded
Check if the load power is out of range, and
if so, adjust the power to the correct range.
ID35
CT Fault
The CT is fault
Check whether the CT connection is firm
and the installation direction is correct.
ID48
Consisten
Fault
The GFCI sampling value
between the master DSP and
slave DSP is not consistent
ID48-ID51 are internal faults of HYD-ES
inverter, switch OFF HYD-ES inverter,
wait for 5 minutes, then switch ON
HYD-ES inverter. Check whether the
problem is solved.
If no, please contact SOFAR technical
support.
ID49
Consistent
Fault_Vgri
d
The grid voltage sampling
value between the master DSP
and slave DSP is not
consistent
ID50
Consistent
Fault_Fgri
d
The grid frequency sampling
value between the master DSP
and slave DSP is not
consistent
ID51
Consistent
Fault_DCI
The Dci sampling value
between the master DSP and
slave DSP is not consistent
ID52
BatComm
unicaton
Flag
HYD-ES inverter can’t
communicate with Lithium
battery BMS correctly.
Make sure the battery you’re using is
compatible with HYD-ES inverter.
Make sure you’ve selected the correct
battery type. Check the communication
cable between battery & HYD-ES inverter.
It’s recommended to use CAN
communication.
For PYLONTECH US2000 PLUS battery,
and you’re using RS485 communication,
the ADD DIP switch should be all down.
inverter, switch OFF HYD-ES inverter,
wait for 5 minutes, then switch ON
HYD-ES inverter. Check whether the
problem is solved.
If no, please contact SOFAR technical
support.
ID54
SciComm
Lose
SCI communication is fault
ID55
RecoverRe
layFail
The relays fault
ID56
PvIsoFault
The insulation resistance is
too low
Check the insulation resistance between the
PV array and earth(ground), if a short
circuit occurs, rectify the fault.
ID57
OverTemp
Fault_BAT
The battery temp is too high
Please make sure HYD-ES inverter is
installed in a place without direct sunlight.
Please make sure HYD-ES inverter is
installed in a cool / well-ventilated place.
Make sure the inverter is vertically installed
& the ambient temperature is less than the
temperature upper limit of HYD-ES
inverter
ID58
OverTemp
Fault_
HeatSink
The temperature of heat sink
is too high
ID59
OverTemp
Fault_Env
The environment temperature
is too high
ID60
PE
connectFa
ult
Grounding not correct
Check the grounding of AC output PE wire.
ID65
unrecover
HwAcOC
P
The grid current is too high
and has cause unrecoverable
hardware fault
ID65-ID67 are internal faults of HYD-ES
inverter, switch OFF HYD-ES inverter,
wait for 5 minutes, then switch ON
HYD-ES inverter. Check whether the
problem is solved.
If no, please contact SOFAR technical
support.
ID66
unrecover
BusOVP
The bus voltage is too high
and has cause unrecoverable
fault
ID67
BitEPSunr
ecover
BatOcP
Unrecoverable fault of battery
overcurrent in EPS mode
ID68
Unrecover
Ipv
Unbalance
The input current is
unbalance, and has triggered
unrecoverable fault
Check the PV input mode (parallel mode/
independent mode) setting of HYD-ES
inverter. If it’s incorrect, change the
PV
input mode.
ID70
Unrecover
OCPInstan
t
The grid current is too high,
and has cause unrecoverable
fault
Internal faults of HYD-ES inverter, switch
OFF HYD-ES inverter, wait for 5 minutes,
then switch ON HYD-ES inverter. Check
whether the problem is solved.
If no, please contact SOFAR technical
support.
ID73
Unrecover
IPVConfig
SetWrong
Input mode is uncorrectly
set
Check the PV input mode (parallel mode/
independent mode) setting of HYD-ES
inverter. If it’s incorrect, change the PV
OFF HYD-ES inverter, wait for 5 minutes,
then switch ON HYD-ES inverter. Check
whether the problem is solved.
If no, please contact SOFAR technical
support.
ID75
Unrecover
WRITE
EEPROM
Unrecoverable EEPROM
write
ID75-ID77 are internal faults of HYD-ES
inverter, switch OFF HYD-ES inverter,
wait for 5 minutes, then switch ON
HYD-ES inverter. Check whether the
problem is solved.
If no, please contact SOFAR technical
support.
ID76
Unrecover
REDEEPR
OM
Unrecoverable EEPROM read
ID77
Unrecover
RelayFail
Relay has triggered permanent
fault
ID81
Over
TempDerat
ing
Internal temperature is too
high.
Please make sure HYD-ES inverter is
installed in a place without direct sunlight.
Please make sure HYD-ES inverter is
installed in a cool / well-ventilated place.
Make sure the inverter is vertically installed
& the ambient temperature is less than the
temperature upper limit of HYD-ES
inverter.
ID82
Over
FreqDerati
ng
AC frequency is too high
Please make sure the grid frequency is
within the acceptable range.
ID83
RemoteDe
rating
Remote power derate
HYD-ES inverter receives a remote signal
to decrease its power.
ID84
Remote
Off
Switch OFF HYD series
inverter remotely
HYD-ES inverter receives a remote signal
to switch OFF.
ID85
SOC <= 1
-DOD or
Battery
undervolta
ge
Battery voltage below SOC
For example, if you set DOD to 30%, when
SOC is less than 70%, you will see ID85 in
the event list. HYD-ES inverter won’t
discharge the battery when ID85 is present.
Or this is an indication of low battery
voltage. HYD-ES inverter won’t discharge
battery in this case to ensure long battery
cycle life.
ID86
Force
charge
failure
Force charge failure
Check whether PV and grid conditions
meet charging conditions.
ID94
Software
version is
not
consistent
Software version between
control board and com board
is not consistent
Contact SOFAR technical support to
upgrade software.
ID95-ID96 are internal faults of HYD-ES
inverter, switch OFF HYD-ES inverter,
wait for 5 minutes, then switch ON
HYD-ES inverter. Check whether the
problem is solved.
If no, please contact SOFAR technical
support.
ID96
RTC clock
chip
anomaly
RTC clock chip is faulty
ID98
SDfault
The SD card is faulty
Normally ID98 is caused by loose SD card
holder. Click & take out SD card, press SD
card holder then insert SD card back can
normally solve this problem.
ID99
Wifi fault
The Wifi is error
Just for alarm in factory.
ID100
BatOCD
Battery over current
discharging protect
ID100-ID103 is battery fault. If this fault
occurs occasionally, wait a few minutes to
see whether the problem is solved.
If this fault occurs frequently, please
contact SOFAR technical support.
ID101
BatSCD
Discharging short circuit
protect
ID102
BatOVP
Battery Overvoltage protect
ID103
BatUV
Battery low voltage protect
ID104
BatOTD
Battery high temperature
protect while discharging
Make sure battery is in a well-ventilated
place.
Try to decrease the max discharge (A)
or/and max charge (A) to see if the problem
is solved.
ID105
BatOTC
Battery high temperature
protect while charging
ID106
BatUTD
Battery low temperature
protect while discharging
Try to increase the ambient temperature of
the battery.
ID107
BatUTC
Battery low temperature
protect while charging
Maintenance
Inverters generally do not need any daily or routine maintenance. Heat sink
should not be blocked by dust, dirt or any other items. Before the cleaning, make
sure that the DC SWITCH is turned OFF and the circuit breaker between inverter
and electrical grid is turned OFF. Wait at least for 5 minutes before the Cleaning.
Inverter cleaning
Please clean the inverter with an air blower, a dry & soft cloth or a soft bristle
brush. Do NOT clean the inverter with water, corrosive chemicals, detergent, etc.
For the long-term proper operation of inverters, ensure there is enough space
around the heat sink for ventilation, check the heat sink for blockage (dust, snow,
etc.) and clean them if they exist. Please clean the heat sink with an air blower, a
dry & soft cloth or a soft bristle brush. Do NOT clean the heat sink with water,
corrosive chemicals, detergent, etc.
The standard warranty period of inverter is 60 months (5 years). There are two
calculation methods for the warranty period:
1. Purchase invoice provided by the customer: the first flight provides a
standard warranty period of 60 months (5 years) from the invoice date;
2. The customer fails to provide the invoice: from the production date
(according to the SN number of the machine), Our company provides a warranty
period of 63 months (5.25 years).
3. In case of any special warranty agreement, the purchase agreement shall
prevail.
Extended warranty period
Within 12 months of the purchase of the inverter (based on the purchase
invoice) or within 24 months of the production of the inverter(SN number of
machine, based on the first date of arrival),Customers can apply to buy extended
warranty products from the company's sales team by providing the product serial
number, Our company may refuse to do not conform to the time limit extended
warranty purchase application. Customers can buy an extended warranty of 5, 10,
15 years.
If the customer wants to apply for the extended warranty service, please
contact the sales team of our company. to purchase the products that are beyond the
purchase period of extended warranty but have not yet passed the standard quality
warranty period. Customers shall bear different extended premium.
During the extended warranty period, pv components GPRS, WIFI and
lightning protection devices are not included in the extended warranty period. If
they fail during the extended warranty period, customers need to purchase and
replace them from our company.
Once the extended warranty service is purchased, our company will issue the
extended warranty card to the customer to confirm the extended warranty period.
Invalid warranty clause
Equipment failure caused by the following reasons is not covered by the
warranty:
1)The "warranty card" has not been sent to the distributor or our company;
2)Without the consent of our company to change equipment or replace
parts;
3)Use unqualified materials to support our company's products, resulting in
product failure;
4)Technicians of non-company modify or attempt to repair and erase the
product serial number or silk screen;
5)Incorrect installation, debugging and use methods;
6)Failure to comply with safety regulations (certification standards, etc.);
7)Damage caused by improper storage by dealers or end users;
8)Transportation damage (including scratches caused by internal packaging
during transportation). Please claim directly from the transportation company or
insurance company as soon as possible and obtain damage identification such as
container/package unloading;
9)Failure to follow the product user manual, installation manual and
maintenance guidelines;
10) Improper use or misuse of the device;
11) Poor ventilation of the device;
12) The product maintenance process does not follow relevant standards;
13) Failure or damage caused by natural disasters or other force majeure
(such as earthquake, lightning strike,aware fire, etc.)
Statement
If you have purchased this product in Australia,you should be aware that this
warranty is provided in addition to other rights and remedies held by a consumer at
law.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and
compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.