Socket Mobile SoMo 650 User Manual

SoMo® 650 Handheld Computer

User’s Guide

8/2011 Document # 6410-00287 Q

OPYRIGHT NOTICE

Socket, the Socket logo, SoMo, SocketCare, SocketScan, Connect!Agent, and Wi-Fi Companion are trademarks or registered trademarks of Socket Mobile, Inc. Bluetooth and the Bluetooth logos are registered trademarks owned by Bluetooth SIG, Inc., U.S.A. and licensed to Socket Mobile, Inc. Wi-Fi and the Wi-Fi logo is a registered trademark of the Wi-Fi Alliance. Windows Mobile is a trademark of the Microsoft group of companies. All other brand and product names are trademarks of their respective holders.

The SoMo 650 includes technology licensed under European Community Registered Design Nos. 000745245-0001, 000745245-0002 and 000745245-0003.

Reproduction of the contents of this manual without the permission of Socket Mobile is expressly prohibited. Please be aware that the products described in this manual may change without notice.

Feel free to contact Socket Mobile at:

Socket Mobile, Inc.

39700 Eureka Drive Newark, CA 94560-4808 USA

http://www.socketmobile.com/contact

Other than the above, Socket Mobile can assume no responsibility for anything resulting from the application of information contained in this manual.

Please refrain from any applications of the SoMo 650 that are not described in this manual. Please refrain from disassembling the SoMo 650. Disassembly of this device will void the product warranty.

You can track new product releases, software updates and technical bulletins by visiting the Socket Mobile website at:

http://www.socketmobile.com

IMPORTANT SAFETY INSTRUCTIONS

Please read and follow these safety instructions before using your device for the first time, and save them for future reference.

• Keep away from extremely hot, cold or humid conditions.

• Avoid using in dusty environments.

• Do not allow the device to get wet.

• Avoid strong force, shock or vibrations.

• Do not open your device. Any attempts to open this device will void the

warranty.

• Do not place objects on top of the device.

• Avoid removing the battery without turning off the device.

• Do not charge the device in extremely hot or cold conditions.

• Please only use the supplied USB synchronization cable.

• Please do not use other chargers or adapters, as these may damage your device.

• Do not remove SD/MMC or CF cards while they are being accessed.

• Do not use this device in damp, wet or rainy conditions.

• Do not insert metal objects into the sync/charging port of the SoMo.

• Keep the SoMo and its accessories away from children.

TABLE OF CONTENTS

IMPORTANT SAFETY INSTRUCTIONS 3

1 | INTRODUCTION 6

PACKAGE CONTENTS 7 PRODUCT REGISTRATION 7 SOCKETCARE SOCKET THIRD-PARTY ACCESSORIES RECOMMENDATION (STAR) 7 SYNCHRONIZATION SOFTWARE 7 HARDWARE FEATURES 8

2 | GETTING STARTED 12

STEP 1: INSTALL THE BATTERY 12 STEP 2: CHARGE THE BATTERY 13 STEP 3: SET UP YOUR SOMO 650 14 STEP 4: INSTALL SYNCHRONIZATION SOFTWARE ON HOST PC 15 STEP 5: CONNECT THE SOMO TO HOST PC 16 STEP 6: SET UP YOUR DEVICE PARTNERSHIP 18 GETTING STARTED WIZARDS 19

3 | USING THE SOMO 650 29

STYLUS 29 HOLD SWITCH 29 START MENU 30 ONLINE HELP 30 WIRELESS RADIO MANAGER 31 SOMO 650 POWER PLUS BATTERY FRIENDLY BACKLIGHT AND POWER SETTINGS 35 CPU PERFORMANCE UTILITY 36 VOICE RECORDER 37 ADDING A USB KEYBOARD/MOUSE 37

™

EXTENDED WARRANTY 7

UTILITY 33

4 | WI-FI COMPANION 38

TURNING ON THE WI-FI RADIO 39 MAIN SCREEN OF WI-FI COMPANION 41 WI-FI STATUS ICON 41 WI-FI FINDER 42 FINDING AND CONNECTING TO A WLAN 43

5 | SOCKETSCAN 10 FOR CHS SERIES 7 BARCODE SCANNERS 45

STEP 1: CHARGE THE CHS 46 STEP 2: INSTALL SOCKETSCAN 10 46 STEP 3: PAIR THE CHS WITH THE SOMO 47 STEP 4: START APPLICATION 48 STEP 5: SCAN BARCODES 48

6 | SOCKETSCAN FOR PLUG-IN SCANNERS AND READERS 49

STEP 1: ASSIGN A TRIGGER BUTTON 50 STEP 2: START SOCKETSCAN 51 STEP 3: INSERT THE CARD 52 STEP 4: START APPLICATION 53 STEP 5: SCAN OR READ DATA 53

7 | SOMO 650 BACK PACK SOFTWARE 54

STEP 1: CONFIGURE A MODEM CONNECTION 55 STEP 2: PREPARE THE HARDWARE 56 STEP 3: CONNECT TO NETWORK 56

APPENDICES A SPECIFICATIONS 57

B CARE AND MAINTENANCE 59

C RESETTING THE SOMO 650 60

D UPGRADING THE ROM IMAGE 66

E TROUBLESHOOTING 69

F TECHNICAL SUPPORT 70

LIMITED WARRANTY 71

DISCLAIMER 72

REGULATORY COMPLIANCE 73

1 | INTRODUCTION

Thank you for purchasing the SoMo 650 handheld computer. The SoMo 650 is a durable, Windows Mobile powered device that can help your business increase the productivity of mobile workers, improve the visibility of data in the field, and automate manual processes.

There are multiple configurations to suit different type of applications:

Model Configuration Target Industry

SoMo 650-E Standard Various SoMo 650Rx-E Antimicrobial with Extended Battery Healthcare SoMo 650DX-E Radio-free (No Bluetooth or Wi-Fi) Government/high-security and

batch applications

READY TO CUSTOMIZE

The SoMo 650 can be deployed out the box with a wide range of Socket or thirdparty peripherals, because it comes pre-loaded with the following software:

Socket/Third-Party Peripheral Pre-loaded Software

Socket CHS v3 Bluetooth barcode scanners SocketScan™ 10 keyboard wedge software Socket barcode, RFID and magnetic stripe readers (plug-in cards, CRS, CHS v2) Socket 56K Modem Cards Modem Utilities Socket 10/100 Ethernet Card Ethernet Utilities Socket SoMo 650 Back Pack wireless broadband ExpressCard adapter UIC UIC683 contactless/mag stripe card reader SocketScan keyboard wedge software SocketSerial Serial I/O Card, Shielded USB-toSerial Adapter, USB Ethernet Gigabit Adapter

Socket also offers a wide range of accessories for the SoMo 650, including screen protectors, Multi-Bay Chargers, and more. http://www.socketmobile.com/products/

SocketScan™ keyboard wedge software Connect!Agent Bluetooth software1

Drivers, utilities

Drivers

POWER MANAGEMENT SOFTWARE

The SoMo 650 features the following power management software so you can optimize battery life according to your performance needs:

Software Description

Socket Power Plus Battery Friendly® utility Performance optimization, analysis and

troubleshooting utility Socket CPU Performance utility Processor performance optimization utility Socket Hold Switch utility Configuration utility for hold switch

For Windows Mobile 6 Service Pack 8 or later, Connect!Agent software is pre-loaded but not installed.

PACKAGE CONTENTS

All SoMo 650-E, SoMo650Rx-E, and SoMo 650DX-E configurations come with the following items:

• SoMo 650 handheld computer

• Lithium-ion battery

• USB sync/power cable

• AC adapter

• 2 rubber screw caps

• Quick Start Guide

• Getting Started CD with software

and user documentation

Additionally, the “M” versions of the SoMo come with the following accessories:

SoMo Version Additional Accessories Included 650-M 650Rx-M 650DX-M

• Sync/charging cradle

• Belt carrying case

• 2.5mm to 3.5mm audio headset adapter

• Audio headset with microphone

PRODUCT REGISTRATION

Socket highly recommends that all customers register their products. Product registration is required to access technical support. Registered users also benefit free service packs and other updates for the SoMo 650.

Alternatively, if you have Windows Mobile 6 Service Pack 8 or later, you can use the Getting Started wizard for SoMo registration. In the Today screen, tap Getting Started.

SOCKETCARE

SocketCare is an enhanced service program, purchasable from an Authorized SocketCare Reseller within 30 days of your SoMo purchase. Program features include:

• Faster turnaround for product repair, replacement, and support

• Exclusive access to technical support

For a list of Authorized SocketCare Resellers, please visit:

http://www.socketmobile.com/support/socketcare

SOCKET THIRD-PARTY ACCESSORIES RECOMMENDATION (STAR)

The STAR Program assembles third-party accessories that have been tested for compatibility with Socket products. Featured products include keyboards, smart card readers, cases, and more. http://ww1.socketmobile.com/products/star.aspx comes pre-loaded with software for STAR products from UIC and SocketSerial.

™

EXTENDED WARRANTY

The SoMo

SYNCHRONIZATION SOFTWARE

Before you start using your new SoMo 650, you should have a host PC with the correct synchronization software installed.

OS on Host PC OS on SoMo Synchronization

Windows 7/Vista Windows

Mobile 5 or 6

Windows XP/2000 Windows

Mobile 5

Windows XP/2000 Windows

Mobile 6

Software Windows Mobile Device Center ActiveSync 4.2+ (included on CD) ActiveSync 4.5+ (included on CD)

Microsoft URL (Free Download)

http://www.microsoft.com/windowsmobile/devic ecenter.mspx http://www.microsoft.com/windowsmobile/enus/help/synchronize/activesync-download.mspx

CHAPTER 1: INTRODUCTION 7

HARDWARE FEATURES

Front

1. Wireless Status LED (Blue/Green) –

indicates Bluetooth®, Wi-Fi®

2. Battery Status/Alarm LED (Red/Green)

3. 3.5" TFT LCD touch screen

4. Calendar shortcut button

5. Messaging shortcut button

Besides the power button, you can turn on the SoMo by pressing the Calendar, Messaging, Today or Contacts button.

Wireless Status LED

LED Behavior Meaning

Flashing blue Bluetooth radio is on

Flashing green Wi-Fi radio is on

Flashing blue and green Bluetooth and Wi-Fi radios are on

Battery Status / Alarm LED

LED Behavior Meaning

Flashing red Alarm or Low battery notification:

OFF Running on battery power

Solid red light when connected to charger Charging

Solid green light when connected to charger Fully charged

4 5

6 7

6. 5-way navigation button

7. Microphone

8. Today shortcut button

9. Contacts shortcut button

10.

Power button

<20% charge remaining for 1200 mAh battery

<15% charge remaining for 2600 mAh battery

9 8

Back

1. Battery cover

2. Battery cover release

3. Speaker

Left

1. Hands-free (headset/microphone) connector (lift rubber cover to access)

2. Left programmable application button (launches Voice Notes voice recording

utility by default)

3. Hold switch (disables screen and all buttons). There is a Hold Switch Utility to

configure the hold switch, see Chapter 2.

DC-in connector (lift rubber cover to access)

Right

1 2

Right programmable application button (launches radio manager by default)

CHAPTER 1: INTRODUCTION 9

Top (with card slot cover open)

2 3

1. Stylus holder and stylus

2. SD (Secure Digital)/SDIO/MMC (MultiMedia Card) slot (lift rubber cover to access)

3. CF (CompactFlash) slot (lift rubber cover to access)

Bottom

1 2

USB synchronization/host cable connector

Soft reset button

SoMo Behavior Under Low Battery Conditions

Low Battery Alert in title bar of Today screen and flashing red LED

Critical Battery Alert in title bar of Today screen and flashing red LED

SoMo will shut down to preserve data until the battery charged. The SoMo should be able to maintain a standby state for 160 hours.

To determine the battery life of the SoMo with your application, please visit:

http://www.socketmobile.com/products/handheldcomputer/BatteryEstimator/index.html.

Remaining Charge for 1200 mAh Battery

20% 15%

10% 5%

5% 3%

Remaining Charge for 2600 mAh Battery

To learn about SoMo battery best practices, please visit:

http://ww1.socketmobile.com/Libraries/Documents/Battery_Best_Practices.sflb.ashx

http://support.socketmobile.com/FrontLinesGlobalSupport_Socket_Ext/SocketMobile/Attach/A nswer3-0-34_CSN-1006-%20%20Socket%20Customer%20Notice%20%20Batteries%20discharging%20quickly%20200100524.pdf

CHARGING/SYNC CRADLE

With two USB ports, the cradle can act as a hub to connect a keyboard, mouse or other device. There is a compartment for charging a spare battery, which can be charged at the same as a SoMo.

Front

26-pin docking connector

Charging status LED

USB port status LEDs

Back

Spare battery charger

If your SoMo does not include a cradle, you can buy one at:

http://ww1.socketmobile.com/products/handheld-computers/accessorieshc.aspx?cat=Charging

Socket offers a broad range of charging accessories for the SoMo, including durable charging cradles, multi-bay chargers, car chargers, and more.

Certain USB devices may require additional software or drivers.

USB ports 1 and 2 26-pin connector

Power jack

CHAPTER 1: INTRODUCTION 11

2 | GETTING STARTED

CAUTION: TO ENSURE PROPER OPERATION OF YOUR SOMO 650, FOLLOW THE

BELOW INSTRUCTIONS PRIOR TO USE. FAILURE TO FOLLOW THESE INSTRUCTIONS COULD RESULT IN YOUR SOMO TEMPORARILY NOT TURNING ON.

STEP 1: INSTALL THE BATTERY

1. Remove the battery cover of the SoMo 650. Press the release button on

the bottom of the battery cover with your thumb and slide the battery cover off with your other hand.

2. Place the included battery into the battery compartment, so that the

battery’s barcode label is face up, near the bottom of the device.

Slide

the battery cover back into place

CAUTION: DO NOT PRESS THE BATTERY COVER DIRECTLY DOWN, OR THE

BATTERY DOOR SENSING SWITCH COULD BE DAMAGED.

CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT

TYPE. DISPOSE OF BATTERIES ACCORDING TO YOUR LOCAL REGULATIONS FOR BATTERY DISPOSAL.

STEP 2: CHARGE THE BATTERY

Lift the rubber flap that covers the DC-in connector on the left side of the SoMo.

Connect the AC adapter to the DC-in connector.

Alternatively, you can use the cradle, if included with your version of the SoMo 650.

Plug the AC adapter into a suitable wall socket.

The SoMo 650 should be charged for 4 hours before first use.

Afterwards, charge the device as needed according to its battery level.

While charging, the power LED of the SoMo will be red. After charging is

complete, it will change to green.

CAUTION: WHEN CHANGING BATTERIES, DO NOT REMOVE THE MAIN

BATTERY FOR MORE THAN 5 MINUTES UNLESS AC POWER IS APPLIED TO THE UNIT. REMOVING EITHER AC POWER OR THE MAIN BATTERY FOR MORE THAN 5 MINUTES COULD RESULT IN THE SOMO FAILING TO POWER ON AFTER CHANGING THE BATTERY.

CHAPTER 2: GETTING STARTED 13

STEP 3: SET UP YOUR SOMO 650

NOTE: Make sure the SoMo 650 is fully charged before proceeding.

Slide the hold switch on the left side of your SoMo 650 up to the unlocked position.

Hold switch

IMPORTANT! SLIDE THE SWITCH UP, OR THE DEVICE WILL NOT WORK!

Turn on your SoMo 650 by pressing the small power button on the front (top right-hand corner).

Power button

Follow the onscreen instructions to set up your SoMo 650.

STEP 4: INSTALL SYNCHRONIZATION SOFTWARE ON HOST PC

Do not connect your SoMo 650 to your host PC until the synchronization

software has been installed on the PC.

Windows 7/Vista

1. Download the Windows Mobile Device Center software from:

http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/devicecenter-download.mspx

2. Follow the instructions on the webpage to install the software.

Refer to the Microsoft website for information on how to use the

software.

Windows XP/2000

ActiveSync version 4.2 or greater is required to connect to Windows

Mobile 5.0, and version 4.5 or greater is required to connect to Windows Mobile 6.

Close any programs running on your host PC.

Insert the SoMo 650 Companion CD into the computer's CD-ROM drive.

The CD's welcome page will appear. Click Next.

The welcome page may be different for different SoMo versions.

Follow the instructions to install Microsoft ActiveSync.

After installation, the ActiveSync icon will appear on your system tray (usually the lower right corner of the screen).

Refer to the ActiveSync online Help for information on how to use the

software. To restart this setup program, re-insert the

CD into the CD drive.

CHAPTER 2: GETTING STARTED 15

STEP 5: CONNECT THE SOMO TO HOST PC

Connect with the Sync Cable

1. Plug the USB sync cable into the connector on the bottom of your SoMo

650.

2. Plug the other end of the cable into a USB port of your PC.

It is recommended that you also connect the AC adapter.

Connect with the Cradle

1. Insert the SoMo 650 into the cradle.

2. Use the USB sync cable to connect the cradle to a host computer.

3. Plug the other end of the cable into a USB port of your PC.

It is recommended that you also connect the AC adapter.

If you want to charge the SoMo via USB and have Windows Mobile 6

Service Pack 7 or later, make sure USB charging is enabled. Tap Start | Settings | System | Power Plus | Advanced. Select the option Enable USB charging and tap ok.

CHAPTER 2: GETTING STARTED 17

STEP 6: SET UP YOUR DEVICE PARTNERSHIP

Windows 7/Vista

1. When you connect your SoMo 650 to your computer for the first time,

the Windows Mobile Device Center should automatically start.

2. Click Set up your device.

3. Select the information you want to synchronize and click Next.

4. Follow the instructions in the remaining screens to complete the setup.

Windows XP/2000

When you connect your SoMo 650 to your computer for the first time, the New Partnership wizard should automatically launch.

NOTE: If the wizard does not automatically appear, click

Start | All Programs | Microsoft ActiveSync.

Follow the setup wizard to set up the partnership. Once completed, the first synchronization will start automatically.

After the synchronization is complete, you will see that the Calendar, Contacts and Tasks on your SoMo 650 have been updated.

The next time you wish to use the synchronization software, just plug your SoMo 650 into your computer. The software will open automatically and update your device.

GETTING STARTED WIZARDS

Windows Mobile 6.1 only

1. In the Today screen, tap Getting Started.

2. A list of wizards will appear. Some are generic for Windows Mobile 6.1,

but some are specifically for the SoMo 650:

The following list shows some of the latest wizards included with

Windows Mobile 6 Service Pack 8.

• Register SoMo 650

• Install Microsoft Windows Mobile Updates

• Set up e-WFC

• Set up SocketScan 10

• Configure hold switch

• Set up Connect!Agent

• Sprite Backup Trial

• MobiScan Rapid Configuration Tool

• Set up Data Capture Triggers

• Set up WAN connections

• Configure CF/SD slots

• Additional wizards generic to Windows Mobile 6.1 devices

Tap on a title to launch the wizard.

CHAPTER 2: GETTING STARTED 19

Socket highly recommends that all customers register their SoMo devices. Registered users benefit from update notifications and expedited service and support.

1. In the list of Getting Started wizards, tap Register SoMo 650.

2. In the next screen, tap on the link.

3. The registration wizard will begin. Make sure the SoMo has Internet

access and follow the wizard to register your SoMo.

Install Microsoft Windows Mobile Updates

In most cases, you will not

need to use this utility.

1. In the list of Getting Started wizards, tap Install Microsoft Windows

Mobile Updates.

2. Tap on the links for the updates you wish to install.

• Microsoft Update (KB980993) – For improving security of Internet

Explorer Mobile 6 to prevent remote code execution

• Microsoft Certificates Update (KB2524375) –For preventing spoofing

CHAPTER 2: GETTING STARTED 21

Set up Enhanced Wi-Fi Companion (e-WFC)

By default, the SoMo has Wi-Fi Companion (WFC) installed. For SoMo devices running Windows Mobile 6 Service Pack 4 or later, Enhanced Wi-Fi Companion (e-WFC) is also pre-loaded but must be manually installed.

Enhanced Wi-Fi Companion offers many benefits, including advanced authentication (including PEAP-GTC, EAP-TTLS, LEAP, EAP-FAST); WMM including transmit power control and CCKM; Cisco CCX 4.0 certification; and a Socket profile editor with advanced functionality.

1. In the list of Getting Started wizards, tap Set up e-WFC.

2. To install the application, tap on the first link.

3. The device will begin to install the software. When prompted, choose

where you will like the software installed. Tap Install.

If you install the software in SoMo File Store, it will remain installed

after a hard reset, but not after a ROM flash.

4. After installation, you will be prompted to restart the SoMo. Tap Ok.

Set up SocketScan 10

SocketScan 10 software is for Socket CHS Series 7 v3 barcode scanners.

1. In the list of Getting Started wizards, tap Set up SocketScan 10.

2. To install the application, tap on the link.

3. Follow the remaining screens to install the software.

CHAPTER 2: GETTING STARTED 23

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