Socket Mobile E300, E500 User Manual

Socket Wi-Fi® Products

For Windows Mobile

• Hardware: Go Wi-Fi!™ versions E300 and E500

• Software: Wi-Fi® Companion

User’s Guide

7/2005 Document # 6410-00170 J

Copyright Notice

Socket, the Socket logo and Battery Friendly are registered trademarks of Socket Communications, Inc. Wi-Fi Companion and Go Wi-Fi! are trademarks of Socket Communications, Inc. Wi-Fi is a trademark of the WiFi Alliance. All other brand and product names are trademarks of their respective holders.

Go Wi-Fi! includes technology licensed under United States Patent Nos. 4,543,450, 4,603,320, 4,686,506, and 4,972,470.

Reproduction of the contents of this manual without the permission of Socket Communications is expressly prohibited. Please be aware that the products described in this manual may change without notice.

Feel free to contact SOCKET COMMUNICATIONS at:

Socket Communications, Inc.

37400 Central Court Newark, CA 94560 USA

Other than the above, Socket Communications can assume no responsibility for anything resulting from the application of information contained in this manual.

Socket Communications requests that you refrain from any applications of the Socket Go Wi-Fi! card that are not described in this manual. Please refrain from disassembling the card. Disassembly of this device will void the product warranty.

You can track new product releases, software updates and technical bulletins by visiting Socket’s web page at: www.socketcom.com.

Table of Contents

1 | Introduction 5

Socket Go Wi-Fi! 5 Socket Wi-Fi® Companion 5 System Requirements — Go Wi-Fi! 6 Product Registration 6 Useful Links 6

2 | Open or WEP-Enabled Networks 7

STEP 1: Install the Software 8 STEP 2: Insert Go Wi-Fi! or Turn on WLAN Radio 11 STEP 3: Start Wi-Fi Companion 12 STEP 4: Find and Connect to a WLAN 13 STEP 5: Connect Automatically to Your Network 16

3 | WPA or 802.1x Networks 18

STEP 1: Prepare Network Information 19 STEP 2: Install the Software 20 STEP 3: Install Authentication Certificate(s) 23 STEP 4: Insert Go Wi-Fi! or Turn on WLAN Radio 25 STEP 4: Start Wi-Fi Companion 26 STEP 5: Find a WLAN and Create a Profile 27

4 | Wi-Fi Companion 33

Turn Wireless Radio On/Off 34 View IP Addresses 35 Find Networks 36 Enable Power Save 38 Install Personal Certificate for EAP-TLS 39 Manage Certificates 40 Ping 41 Trace Route 43 View Rates 45 View Graphs 46 View Tables 47 View Help Files 48

Limited Warranty 59 Limited Software Warranty 60 Regulatory Compliance — Go Wi-Fi! 61

1 | Introduction

Socket’s Wi-Fi products for Windows Mobile are the perfect tools to connect to enterprise and public Wi-Fi systems, so you can access email, the Internet, and corporate servers from your favorite Pocket PC.

Socket Go Wi-Fi!

The Socket Go Wi-Fi! wireless LAN cards use Direct Sequence Spread Spectrum (DSSS) technology at 2.4-2.5 GHz, conform to IEEE 802.11b specifications, and are Wi-Fi Certified to interoperate with other Wi-Fi products. Spread-spectrum communication provides a high-capacity network, and data rates up to 11 Mbps enable quick downloads.

The cards work with these types of WLAN security:

• Open systems

• 40/64-bit or 128-bit WEP encryption

• 802.1x with EAP-TLS or PEAP

• WPA and WPA-PSK

There are two versions of Socket Go Wi-Fi!:

• E300: Secure Digital (SD) card

• E500: CompactFlash (CF) card

Socket Wi-Fi® Companion

Socket Wi-Fi Companion is an intuitive and graphical utility for Pocket PC 2003/2003SE devices with either the Socket Go Wi-Fi! E300/E500 or a built-in WLAN radio. The software enables you to find WLANs in range and view their properties in detail, and connect whenever your favorite networks are available. You can even manage power settings to maximize battery life. Plus, diagnostic tools and connection statistics are provided for advanced users.

(Pocket PC 2003SE only)

E300 E500

CHAPTER 1: INTRODUCTION 5

System Requirements — Go Wi-Fi!

Minimum device requirements for Go Wi-Fi! E300 (SD card):

• Pocket PC 2003/2003SE with available SDIO slot

• SDIO Now! software from BSQUARE in ROM

Note: For information about support for MontaVista Linux and Real-Time Operating Systems (RTOS), please email

developers@socketcom.com

Minimum device requirements for Go Wi-Fi! E500 (CF card):

• Pocket PC 2003/2003SE with available CF or PC Card slot (PC Card

adapter required for PC slot)

• Please note that the Socket Go Wi-Fi! E500 only connects to access

points or radios that use long preamble. Every 802.11b access point

supports long preamble, and most are configured this way by default.

Product Registration

If you purchased Socket Wi-Fi Companion for use with your Pocket PC’s built-in WLAN radio, product registration is required to activate a full version of the software. Otherwise, the software will expire three days after installation.

Registration is not required to use Socket software with Socket Go Wi-Fi! E300/E500, but is highly recommends for all customers. Registered users receive priority for technical support, updates, and special offers. Register

www.socketcom.com/prodreg

at:

Useful Links

• For software updates: www.socketcom.com/support/support_wlan.asp

• For a device compatibility database: www.socketcom.com/matrix

• For a list of Wi-Fi hotspots and service providers in your area, visit

www.socketcom.com/product/wlan.asp and click on the Hotspots link.

• Go Wi-Fi! E300/E500: The MAC address is printed on a label on the

back of the card.

2 | Open or WEP-Enabled Networks

This section covers how to use Socket Wi-Fi Companion to find, configure and connect your Pocket PC to a WLAN running an open system or WEP encryption.

For help using the software, tap Start | Help.

Connection Summary

STEP 1: Install the software. STEP 2: Insert Go Wi-Fi! or turn on WLAN radio. STEP 3: Start Wi-Fi Companion. STEP 4: Find a WLAN and create a profile. STEP 5: Connect automatically to your network.

CHAPTER 2: OPEN OR WEP-ENABLED NETWORKS 7

STEP 1: Install the Software

1. Go Wi-Fi! E300/E500: If you previously installed an older version of

Socket WLAN card drivers on your Pocket PC, you must completely remove the old drivers by doing the following:

• Make sure the WLAN card is not in the Pocket PC.

• Tap Start | Settings | System tab | Remove Programs.

• Select the WLAN card drivers and tap Remove.

• Soft reset the Pocket PC by pressing the reset button.

2. Make an active connection between your device and a host PC. Use

ActiveSync and a serial/USB/Ethernet connection cable or cradle.

ActiveSync should report Connected, and the ActiveSync icon should turn green.

3. Insert the installation CD into your host PC.

4. Use My Computer or Windows Explorer to access your CD-ROM drive.

In the CD, click on WTMESetup.exe.

5. The InstallShield Wizard will begin. Read the info rmation in the first

screen, then click Next>.

6. In the next two screens, read the software license agreement and choose

a file location for the software.

7. In the Select Items to Install screen, Wi-Fi Companion will be selected by

default. If using a Socket WLAN card, also select your version of the card, then click Next>.

8. Follow the instructions in the remaining wizard screens u ntil installation

is complete.

9. Disconnect the mobile computer from the host PC.

10. Soft reset the device by pressing the reset button.

IMPORTANT! If you installed Socket Wi-Fi Companion on a Pocket PC with built-in WLAN, you must register the software. Otherwise, the software will expire in three days.

No software registration is required for Socket Go Wi-Fi!

CHAPTER 2: OPEN OR WEP-ENABLED NETWORKS 9

Software Registration

Software registration is only required if you will be using Socket Wi-Fi Companion on a Pocket PC with a built-in WLAN radio.

1. Register the software online at

www.socketcom.com/prodreg.

You will receive an activation code by email.

2. Make sure your Pocket PC’s clock is set for the

correct date, or the registration code will be rejected. Tap Start | Settings | Clock. After adjusting the date, tap ok.

3. Start Wi-Fi Companion. Either turn on the WLAN

radio of your Pocket PC to automatically launch the program, or tap Start | Programs | Wi-Fi Companion.

4. Tap on the Socket status icon at the top of your

screen to view the main screen of Wi-Fi Companion.

5. In the main screen of Wi-Fi Companion, tap About

at the bottom of the screen.

6. At the bottom of the About screen, tap Register.

7. In the Product Registration screen, enter the code

you received by email. Tap ok.

Socket status icon, search mode.

STEP 2: Insert Go Wi-Fi! or Turn on WLAN Radio

Insert Socket Go Wi-Fi! E300/E500 into the card slot, or turn on the WLAN radio.

If using Socket Go Wi-Fi! E300/E500, make sure the card is positioned correctly in the slot. Do not use excessive force, or damage may occur.

If using a WLAN radio built into your Pocket PC, refer to your Pocket PC manual for instructions.

Go Wi-Fi! Status Indicator LEDs

E300 Link LED

LED Behavior Meaning

Off Radio disabled/cannot transmit. Slow flash Radio on, not connected. On Connected

E500 LEDs

LED Type LED Behavior Meaning

Power

Green

Off Radio disabled/cannot transmit. Flashing Radio on, using Power Save Mode

On Radio on, not using Power Save Mode

Activity

Amber

Off Radio disabled/cannot transmit. Slow flash Radio on, no data traffic.

Rapid flash

Connected. Faster flash denotes greater network activity.

Note: To remove the SD card from your Pocket PC, first press the card into the slot. A spring mechanism will push the card out. Do not remove the card by simply pulling it, or damage may occur.

CHAPTER 2: OPEN OR WEP-ENABLED NETWORKS 11

STEP 3: Start Wi-Fi Companion

1. After you insert the WLAN card or turn on the

WLAN radio of your Pocket PC, Wi-Fi Companion will automatically launch, indicated by the Socket status icon at the top of the screen.

2. Tap on the icon. The icon varies depending on

your connection status.

Alternatively, you can manually start the program by tapping:

Start | Programs | Wi-Fi Companion.

3. The main screen of Wi-Fi Companion will

appear.

Socket status icon, search mode.

STEP 4: Find and Connect to a WLAN

1. In the main screen of Wi-Fi Companion, tap on the tower icon, or tap

Tools | Wi-Fi Finder.

2. Wi-Fi Finder will list WLANs detected in range. Tap on any WLAN in

the list to view additional properties. If desired, tap on the Type or Sort by drop-down menus to change how

the list is displayed. By default, All types are displayed, sorted by Name. If your WLAN is not listed, tap Refresh.

Tap to filter the list by type.

Current connection.

Tap on any listing to expand details.

Tap and hold stylus on any listing to manage profiles and/or connect.

Signal strength of strongest AP/ad hoc radio

WEP encryption, WPA (PSK), WPA (TKIP) or 802.1x

No encryption

Channel number

Profile saved

802.11b, 802.11g

Tap to sort the list.

Tap on the MAC address line to view AP Details.

3. If Wi-Fi Finder cannot find your WLAN because its SSID is hidden, tap

New to create a new profile for your network.

4. If your WLAN has a profile (indicated by a folder icon), Wi-Fi

Companion may have already connected to it, indicated by a tower icon with a green burst on top.

CHAPTER 2: OPEN OR WEP-ENABLED NETWORKS 13

To connect to a WLAN with a profile, tap and hold your stylus on the WLAN in the list. In the pop-up menu, tap Connect.

5. If your WLAN does not

have a profile (no folder

icon), tap and hold your stylus on the WLAN in the list, then tap Get connected to create a profile for the selected SSID.

Creating a WLAN Profile

After you tap New or Get connected in Wi-Fi Finder, you will be directed to Wireless Zero Config (WZC), the wireless connection editor built into Windows Mobile, to create a WLAN profile. For help with WZC, please refer to your Pocket PC manual. Consult with your network administrator to determine the settings needed to connect to your network.

1. In the Configure Wireless Network screen,

enter the Network name (SSID) if it isn’t already provided. The SSID is case-sensitive.

Connects to: Select either The Internet or Work.

Note: In most cases, you should select The Internet. For a VPN/proxy server, refer to your Pocket PC manual for instructions.

2. Follow the appropriate instructions for your type of network to enter the

necessary security settings.

Open Networks

Depending on your Pocket PC 2003 version, your device may show two or three tabs at the bottom of the screen.

If your device shows three tabs, enter the following settings:

¾ Network Key tab:

Authentication: Select Open. Data Encryption: Select Disabled.

¾ 802.1x tab:

Do not enter any settings. Tap ok.

If your device shows two tabs, enter the following settings:

¾ Authentication tab:

Uncheck all boxes. Tap ok.

WEP-Enabled Networks

Make sure your WEP key has the correct length. For 40/64-bit WEP, the key length is 10 hexadecimal or 5 ASCII characters. For 128-bit WEP, the key length is 26 hexadecimal or 13 ASCII characters.

Depending on your Pocket PC 2003 version, your device may show two or three tabs at the bottom of the screen.

If your device shows three tabs, enter the following settings:

¾ Network Key tab

• Authentication: Select Open.

• Data Encryption: Select WEP.

•

The Key is provided for me automatically: Uncheck. Enter the Network key and Key index. Use the correct key length.

¾ 802.1x tab

Uncheck Use IEEE 802.1x network access control and tap ok.

CHAPTER 2: OPEN OR WEP-ENABLED NETWORKS 15

If your device shows two tabs, enter the following settings:

¾ Authentication tab

• Data encryption: Check.

• Network Authentication: Check if your network is

set up for this. In most cases, you should uncheck.

• The key is provided to me automatically: Uncheck.

Enter the Network key and Key index. Use the correct key length.

• Enable network access using IEEE 802.1X:

Uncheck. Tap ok.

STEP 5: Connect Automatically to Your Network

1. After you enter the settings and tap ok, your device will

automatically try to connect. You may see the Socket status icon at the top of your screen change from “networks available” to “networks out of range but configured.”

2. When your Pocket PC has connected , the following will

occur:

• The Socket status icon will change to 1-5 bars.

• The “x” will vanish from the connection icon.

• In Wi-Fi Finder, the WLAN will appear first in the list,

showing a signal tower with a green burst on top.

Note: After you save a profile for a WLAN, Wi-Fi Companion will automatically try to connect to it whenever you insert the WLAN card or turn on the WLAN radio built into your Pocket PC.

3. Tap ok to return to the main screen.

Socket Status Icons

Associated or Connected. Number of bars indicates signal strength.

Networks available. Networks out of range

Searching for networks.

but configured.

Main Screen of Wi-Fi Companion

The screen content varies depending on your connection status.

Socket status icon. Tap to access this screen from outside the utility.

Your device properties.

• Device name

• IP address

• Packets sent and

received

The icon always appears regardless of connection status. Tap on the device icon to view more IP addresses.

}

Internet ready. Tap to access email, the Internet, ping or trace route. Icon appears only when Internet access is ready.

Encryption status. Tap on the icon to access a certificate management utility for WPA or 802.1x if needed.

Access point/remote device properties.

• SSID

• Connection duration

• Signal quality rating and percentage

• MAC address (also known as BSSID)

• Channel number (in black circle)

Tap for Wi-Fi Finder.

Data rate. Tap on the icon to view signal strength and data rate distribution.

CHAPTER 2: OPEN OR WEP-ENABLED NETWORKS 17

3 | WPA or 802.1x Networks

This section covers how to use Socket Wi-Fi Companion to configure and connect your Pocket PC to a WLAN running WPA or 802.1x with PEAP or EAP-TLS authentication.

WPA is supported by Windows Mobile 2003 Second Edition devices as well as some Windows Mobile 2003 (original version) devices with an updated ROM from the device manufacturer. If your device supports WPA, WPA and WPA-PSK options will appear in the “Configure Wireless Networks” screen.

For help using the software, tap Start | Help.

Connection Summary

STEP 1: Prepare network information. STEP 2: Install the software. STEP 3: Install authentication certificate(s). STEP 4: Insert Go Wi-Fi! or turn on WLAN radio. STEP 5: Find a WLAN and create a profile. STEP 6: Connect automatically to your network.

STEP 1: Prepare Network Information

Verify Device and Network Compatibility

Some Pocket PCs can only connect to certain types of WPA and 802.1x networks. Check with your Pocket PC manufacturer. Your Pocket PC may only be able to connect to WPA and 802.1x networks that satisfy requirements such as:

• Windows Internet Information Service (IIS)

• Windows Internet Authentication Service (IAS)

• Windows Certification Authority (CA) with automatic approval and correct

Pocket PC certificate format (via MS certificate template)

• Access point configured only for WPA or 802.1x (i.e., no multi-mode support

or static 128-bit WEP keys)

Prepare Security Settings

If the network is compatible, ask the administrator for the necessary security settings:

 Wireless network name, known as SSID (case sensitive)  Authentication type, user name, password, domain  Pre-Shared Key, key format (hex or ASCII)  Use of either DHCP or Static IP to assign IP addresses  Authentication permission restrictions (e.g., domain administrators only)

For a Network Information Form that you can send to your network administrator, go to any of the following:

• Appendix C of this User’s Guide

• Docs folder on the CD

• Visit:

Obtain Authentication Certificate(s)

 Ask the network administrator for a copy of the root certificate from a Trusted

ftp://ftp.socketcom.com/wlan/WLAN_NetworkForm.txt

If your network only allows domain administrators to authenticate, ask your network administrator to assign you this privilege.

Root Authority (no intermediary authority) if required. Installation instructions begin on the next page.

EAP-TLS only

: You also need to set up a cabled connection to the network to install a personal certificate. Installation instructions begin on the next page.

CHAPTER 4: WPA OR 802.1X - PPC 2003 19

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