Socket Mobile Digital Phone Card User Manual

Digital Phone Card™ for Data-Capable Mobile Phones

CompactFlash Card with data cable and PC Card adapter for connecting mobile phones to:

Mobile Computers Based on Windows CE v3.0

•

(i.e., Pocket PC, Pocket PC 2002 and HPC 2000)

Mobile Computers Based on Windows CE v2.11

•

(i.e., Palm-size PC, Handheld PC and Handheld PC Pro)

Casio Cassiopeia BE-300 Pocket Manager

•

• Windows 9x/Me/2000/XP notebooks

• Apple PowerBooks with MacOS 8.5.1 - 9.2.1

User’s Guide

How this Manual is Organized

This manual is designed to help you install and operate the Socket Digital Phone Card.

Chapter 1, Introduction, describes key features of the DPC and identifies package contents.

Chapter 2, Preliminary Setup, shows Steps 1-4 for setup for all mobile computer categories. You need to begin DPC setup by completing the steps in this chapter first.

Chapter 3, Windows CE Setup, shows the latter part of the setup for Pocket PCs, Pocket PC 2002s, HPC 2000s, Palm-size PCs, Handheld PC Pros, and pen tablets.

Chapter 4, Casio BE-300 Setup, shows the latter part of the setup for the Casio Cassiopeia BE-300 Pocket Manager.

Chapter 5, Windows 9x/Me Setup, shows the latter part of the setup for Windows 95/98/Me notebooks.

Chapter 6, Windows 2000/XP Setup, shows the latter part of the setup for Windows 2000/XP notebooks.

Chapter 7, MacOS Setup, shows the latter part of the setup for Apple PowerBooks.

Appendix A, Specifications, provides technical specifications for the DPC.

Appendix B, Hints and Tips, gives tips for using the system efficiently.

Appendix C, Troubleshooting, gives advice for fixing the most common problems you may encounter while using the DPC.

Appendix D, ISP Resources, lists some Internet Service Providers that you may want to choose from to use with your Digital Phone Card.

Appendix E, Technical Support, tells you how to reach Socket’s technical support department.

Table of Contents

CHAPTER 1 INTRODUCTION 3

Overview 3 Working Wirelessly with the DPC 4 Contents of the Connection Kit 5 Installation Steps Summary 6

CHAPTER 2 PRELIMINARY SETUP 8

STEP 1: Register the Card 8 STEP 2: Activate Mobile Phone Data Service 8 STEP 3: Network Information Form 9 STEP 4: Uninstall Old Socket DPC Software 10

CHAPTER 3 WINDOWS CE SETUP 11

STEP 5: Install the Software 12 STEP 6: Insert the Card and Attach the Phone 14 STEP 7: Set up Remote Networking 15 STEP 8: Make a Data Call 20

CHAPTER 4 CASIO BE-300 SETUP 25

STEP 4: Insert the Card and Attach the Phone 25 STEP 5: Set up Remote Networking 26 STEP 6: Make a Data Call 27

CHAPTER 5 WINDOWS 9X/ME SETUP 28

STEP 5: Insert the Installation CD 28 STEP 6: Insert the Card and Attach the Phone 28 STEP 7: Install the Software 29 STEP 8: Set up Windows for New Modem 30 STEP 9: Set up Remote Networking 32 STEP 10: Make a Data Call 34

CHAPTER 6 WINDOWS 2000/XP SETUP 36

STEP 5: Insert the Installation CD 36 STEP 6: Insert the Card and Attach the Phone 36 STEP 7: Install the Software 37 STEP 8: Set up Windows for a New Modem 38 STEP 9: Set up Remote Networking 40 STEP 10: Make a Data Call 43

CHAPTER 7 MAC OS SETUP 45

STEP 4: Insert the Card and Attach the Phone 45 STEP 5: Insert CD and Launch Installer 46 STEP 6: Set up New Modem 46 STEP 7: Set up Remote Networking 47

TABLE OF CONTENTS | 1

STEP 8: Make A Data Call 49

APPENDIX A SPECIFICATIONS 51

APPENDIX B HINTS AND TIPS 53

Choosing the Right Applications 53 Using Multiple Modems 53

APPENDIX C TROUBLESHOOTING 54

APPENDIX D ISP RESOURCES 59

APPENDIX E TECHNICAL SUPPORT 61

LIMITED WARRANTY 62

REGULATORY COMPLIANCE 65

2 | TABLE OF CONTENTS

Chapter 1 Introduction

Overview

The Socket Digital Phone Card (DPC) allows you to connect your data-capable mobile phone to a Windows– based mobile computer or Apple PowerBook. Now you can check email, browse the web, connect to your office network and synchronize files— all wirelessly!

When you use the Digital Phone Card, you don’t need a modem, because your data-capable mobile phone simulates one. You can use the Digital Phone Card with any application that you use with a regular modem, such as for email, file transfers or web browsing.

The DPC fits directly into the CompactFlash I/O slot of a Pocket PC, Pocket PC 2002, HPC 2000, Palm-size PC, Handheld PC Pro, pen tablet, or Casio Cassiopeia BE-300 Pocket Manager.

With the included CompactFlash-to-PC Card adapter, you can also use the DPC in the PC Card slot of a Pocket PC, HPC 2000, Handheld PC Pro, Windows 9x/Me/2000/XP notebook or Apple PowerBook.

Your retail box may not completely list all the mobile phones compatible with your version of the DPC. For a complete, up-to-date listing, please visit: www.socketcom.com/product/dpc.htm

For software updates, visit: www.socketcom.com/support/support_dpc.htm

If you have the Windows NT operating system, please call Socket’s technical support department at 510-744-2720 for compatibility information and installation instructions.

For more information about mobile phones and wireless data communications, check out Socket’s white paper, “Mobile Phone Basics,” at: www.socketcom.com/pdf/wp_mobilephone.pdf

CHAPTER 1: INTRODUCTION | 3

Working Wirelessly with the DPC

Wireless Web Browsing

If you have a web browser on your mobile computer (e.g., Pocket Internet Explorer, Netscape, etc.), you can use the DPC to

browse the Internet anytime anywhere within your mobile phone’s coverage area. Simply use the DPC to wirelessly connect to your office network or Internet Service Provider (ISP), open your web browser, then surf the Internet!

Wireless Email

You can set up your mobile computer’s Inbox to directly access

your IMAP4-enabled exchange server or ISP’s POP3 user

accounts. Also, if you have a web browser on your mobile

computer, you can also use html-based email services.

Wireless ActiveSync

While running ActiveSync wirelessly with the DPC, your mobile

computer works as if it were directly connected to a host

computer. For information about ActiveSync, please refer to your

mobile computer’s user manual.

4 | CHAPTER 1: INTRODUCTION

Contents of the Connection Kit

The Socket Digital Phone Card for Pocket PCs package includes:

• A Socket Digital Phone Card (CompactFlash card Type I) with

permanently attached data cable, customized for specific mobile phones

• The Socket Digital Phone Card Installation CD

• The Quick Start Guide for Digital Phone Card

• A registration card

The Socket Upgrade Kit for the Digital Phone Card includes:

• A CompactFlash-to-PC Card adapter

• The Socket DPC Upgrade Kit Installation CD

• A Quick Start Guide for Digital Phone Card Upgrade

• A registration card

To register the DPC online, visit: www.socketcom.com/product/prodreg.htm

CHAPTER 1: INTRODUCTION | 5

Installation Steps Summary

Setting up the DPC begins similarly for all mobile computer types, but ends differently for different mobile computer types.

To set up the DPC, first begin in Chapter 2, Preliminary Setup, which includes instructions similar for all mobile computer categories. After completing preliminary setup, finish setup by proceeding to the appropriate chapter for your mobile computer.

Setup for Windows CE

STEP 1: Register your card. STEP 2: Activate data services for your mobile phone. STEP 3: Complete the Network Information Form. STEP 4: Uninstall old Socket DPC software. STEP 5: Install the software.* STEP 6: Insert the card and attach the phone. STEP 7: Set up remote networking. STEP 8: Dial and connect!

Setup for Casio BE-300

STEP 1: Register your card. STEP 2: Activate data services for your mobile phone. STEP 3: Complete the Network Information Form. STEP 4: Insert the card and attach the phone. STEP 5: Set up remote networking. STEP 6: Dial and connect!

*Software installation is not needed or HP Jornada 500 series Pocket PCs.

6 | CHAPTER 1: INTRODUCTION

Setup for Windows 9x/Me/2000/XP

STEP 1: Register your card. STEP 2: Activate data services for your mobile phone. STEP 3: Complete the Network Information Form. STEP 4: Uninstall old Socket DPC software. STEP 5: Insert the installation CD. STEP 6: Insert the card and attach the phone. STEP 7: Install the software. STEP 8: Set up new modem. STEP 9: Set up remote networking. STEP 10: Dial and connect!

Setup for Mac OS

STEP 1: Register your card. STEP 2: Activate data services for your mobile phone. STEP 3: Complete the Network Information Form. STEP 4: Insert the card and attach the phone. STEP 5: Insert the installation CD and launch the Installer. STEP 6: Set up new modem. STEP 7: Set up remote networking. STEP 8: Dial and connect!

CHAPTER 1: INTRODUCTION | 7

Chapter 2 Preliminary Setup

This chapter explains the first four steps of DPC setup, which are done similarly for all mobile computer categories. After completing the steps covered in this chapter, complete DPC setup by going to the chapter designated for your specific mobile computer category.

The four steps covered in this chapter include:

• Registering your card

• Activating data service for your mobile phone

• Network Information Form

• Uninstalling old Socket DPC software

STEP 1: Register the Card

You can also use the product registration form included in your DPC package.

STEP 2: Activate Mobile Phone Data Service

Some mobile phone carriers activate data service only when requested and may charge small fees. If necessary, ask your phone carrier for this feature.

Important!

If data service is not activated for your mobile phone, then you will not be able to use your phone for any data connections!

8 | CHAPTER 2: PRELIMINARY SETUP

STEP 3: Network Information Form

Contact your office network administrator or Internet Service Provider (ISP) for the information below. If you plan to use ISP services offered by your mobile phone carrier, contact your carrier.

For a text-only version you can email, go to the Docs folder on the installation CD or visit: www.socketcom.com/pdf/dpcform.txt

1. Please provide the following dial-up information:

Dial-up number: ( ____ ) _______________

User name: _________________________

Password: _________________________

Domain: __________________________

2. Does the network support DHCP (Dynamic Host Configuration

Protocol)?

YES. If Yes, then STOP. You do NOT need to answer Question 3.

NO. If No, then continue to Question 3. You may need only some

of the IP addresses listed below.

3. Please specify any applicable IP addresses:

(a) Mobile Computer IP address: _____ . _____ . _____ . _____

(b) Subnet Mask: _____ . _____ . _____ . _____

(d) Primary DNS: _____ . _____ . _____ . _____

(e) Secondary DNS: _____ . _____ . _____ . _____

(f) Primary WINS: _____ . _____ . _____ . _____

(g) Secondary WINS: _____ . _____ . _____ . _____

For remote ActiveSync only: If your server does NOT have WINS

services enabled, you must use the IP address of your host computer

instead of a Primary WINS address.

(h) Host computer IP address: _____ . _____ . _____ . _____

CHAPTER 2: PRELIMINARY SETUP | 9

STEP 4: Uninstall Old Socket DPC Software

Windows only! Delete any old Socket DPC software you may have previously installed on your mobile computer. Refer to the README on the installation CD for uninstall procedures.

This step is NOT needed for the Casio BE-300 or Apple PowerBooks.

10 | CHAPTER 2: PRELIMINARY SETUP

Chapter 3 Windows CE Setup

This chapter explains Steps 5-8 for a variety of mobile computers based on Windows CE. Before starting Steps 5-8, be sure to complete Steps 1-4, covered in Chapter 2, Preliminary Setup.

Because the interface for different Windows CE-based mobile computers varies, some parts of this chapter will be divided into sections based on Windows CE device type.

The two device types include:

• Pocket PC Devices

(i.e., Pocket PCs and Pocket PC 2002s)

• Palm-size and Handheld PC Devices

(i.e., Palm-size PCs, Handheld PC 2000s, Handheld PC Pros, and pen tablets)

Warning! Pocket PCs are not the same as Palm-size PCs!

Setup differs for the two mobile computers!

Pocket PCs and Pocket PC 2002s are based on Windows CE v3.0, while Palm-size PCs are based on Windows CE v2.11. If you are not sure whether you have a Pocket PC or Palm-size PC, you can find out by identifying what Windows CE version your mobile computer has. This is sometimes labeled as the Core System Version.

To determine the Windows CE version, go to either:

• Start | Settings | System. On some mobile computers, you may need to

click on the About icon.

• Start | Settings | Control Panel | System. In the System Properties screen,

click on the System tab.

CHAPTER 3: WINDOWS CE SETUP | 11

STEP 5: Install the Software

Important! If you have an HP Jornada 500 series Pocket PC, the software drivers are pre-installed! Go ahead and insert the card!

For any other Windows CE-based mobile computer, follow these steps BEFORE inserting the DPC:

1. Make an active partnership between the mobile computer and a host PC.

An active partnership exists if data can be transferred between the mobile computer and the host PC via a serial/USB/Ethernet connection cable or cradle.

2. Insert the Socket Digital Phone Card Installation CD into the host PC.

3. Run the SETUP.HTM or SETUP.EXE file on the CD-ROM, depending

on what web browser your host PC uses by default.

! IF YOUR DEFAULT WEB BROWSER IS INTERNET EXPLORER,

run the SETUP.HTM

file:

(a) Click Start | Run on the host PC. Type X:\SETUP.HTM

(Replace X with your CD drive letter.)

(b) In the File Download screen, select the option that lets you run

(or open) the file from its current location.

IMPORTANT! YOU MUST RUN THE FILE! DO NOT SAVE IT!

File Download screen from Internet Explorer 5.5

12 | CHAPTER 3: WINDOWS CE SETUP

! IF YOUR DEFAULT WEB BROWSER IS NETSCAPE, DO NOT run

the SETUP.HTM file on Netscape, because it will not work properly.

Instead, choose either of two options:

OPTION ONE

: Use Internet Explorer to run the SETUP.HTM file.

(a) In the Internet Explorer screen, click File | Open. (b) In the Open screen, type X:\SETUP.HTM

(Replace X with your CD drive letter.)

Open screen from Internet Explorer 5.5

Internet Explorer.

OPTION TWO

: Run the SETUP.EXE file.

Click on My Computer or use Windows Explorer to manually browse the CD to the WinCE folder and manually launch the SETUP.EXE file found there.

Important! Be sure to choose the SETUP.EXE SETUP.HTM

file. The two file types have different icons:

file, NOT the

EXE icon HTM icon for Netscape

5. Follow the instructions on the host PC screen until setup is done.

Note: After completing setup, your host PC may display an Application Downloading Complete screen. Click OK.

6. Disconnect the mobile computer from the host computer. Soft reset the

mobile computer. Push the reset button, often on the back of the mobile computer.

Important! Be sure to soft reset your mobile computer after software installation! Push the reset button, which may be on the back of your mobile computer!

CHAPTER 3: WINDOWS CE SETUP | 13

STEP 6: Insert the Card and Attach the Phone

Insert the DPC into the mobile computer, with the card’s purple label on top. If using a PC Card slot, use a PC Card adapter. Then attach the free end of the DPC cable to the data port of the phone, typically located on the bottom or side of the phone.

Insert the card into

our mobile

computer…

… Then attach the cable to the phone.

Note: After inserting the card, a message may appear asking if you want to run your computer on battery power. Click Yes.

14 | CHAPTER 3: WINDOWS CE SETUP

STEP 7: Set up Remote Networking

You will need your completed Network Information Form for this step.

Remote Networking for Pocket PC Devices

This section primarily shows Pocket PC 2002 screens. Pocket PCs will have functionally equivalent screens except where otherwise noted.

1. Go to Start | Settings | Connections.

2. Pocket PC — Tap on Modem. In the next screen, tap New Connection…

Connections screen Modem Connections screen

Pocket PC 2002 — Tap on Connections. In the next screen, in the top field, select Internet Settings. Tap Modify… In the next screen, tap New…

Connections screen Internet Settings screen

CHAPTER 3: WINDOWS CE SETUP | 15

3. In the Make New Connection screen, enter a name for the connection.

In the Select a modem field, select Socket DPC Connection. Make sure the Baud Rate is set to 19200 bps.

4. Tap on Advanced… Do NOT change the default settings in Port Settings.

Make New Connection screen

• If using DHCP, you can probably keep the default settings in the

TCP/IP and Name Servers screens. Tap ok.

• If NOT using DHCP, click on the TCP/IP and/or Name Servers tabs

and follow your Network Information Form to enter any necessary IP addresses. When done, tap ok.

TCP/IP screen

Name Servers screen

5. When you return to the Make New Connection screen, tap Next.

16 | CHAPTER 3: WINDOWS CE SETUP

6. In the next screen, enter the dial-up number and tap Next.

Spaces or dashes are not required within the phone number.

7. In the next screen, uncheck Wait for dial tone before dialing. Tap Finish.

Phone number screen

Dialing settings screen

8. Pocket PC 2002 only: After finishing connection setup, you will return to

Internet Settings. If multiple connections exist, then you must set up the device to dial the DPC connection. Tap and hold your stylus on the DPC connection. In the menu, select Always Dial. The bottom of the screen should now report that when dialing, it will use this connection. Tap ok.

Internet Settings screen

CHAPTER 3: WINDOWS CE SETUP | 17

Remote Networking for Palm-size and Handheld PC Devices

This section primarily shows Handheld PC screens. Palm-size PCs, HPC 2000s, and pen tablets will have functionally equivalent screens. Any significant differences will be noted.

1. Palm-size PC: Go to Start | Programs | Communications | Connections |

Make New Connection.

Handheld PC or pen tablet: Go to Start | Programs | Communication | Remote Networking | Make New Connection.

2. In the Make New Connection screen, enter a name for the connection,

such as “Mobile Phone.” Select Dial-Up Connection, then tap Next>.

Make New Connection screen

3. The Make New Dial-Up Connection screen will appear. In the Select a

modem menu, select Socket DPC Connection. Tap on Configure…

4. In Device Properties, ignore Port Settings and tap on the Call Options tab.

5. In Call Options, uncheck Wait for dial tone before dialing. Tap OK.

Call Options screen

6. In Make New Dial-Up Connection, tap on TCP/IP Settings…

18 | CHAPTER 3: WINDOWS CE SETUP

7. In the TCP/IP Settings screen, follow your Network Information Form to

enter settings appropriate to your office network or ISP.

• If using DHCP, check Use server-assigned IP address. Tap OK.

General TCP/IP Settings screen

• If NOT using DHCP, uncheck Use server-assigned IP address. Enter your mobile computer IP address in the IP address field, and tap on the Name Servers tab to enter DNS and/or WINS addresses. Tap OK.

8. In the Make New Dial-Up Connection screen, tap Next>.