Socket Mobile CHS1 User Guide

Cordless Hand Scanner Series 7
with Bluetooth® Wireless Technology
Featuring a Bluetooth enabled bar code scanner for wirelessly adding bar code scanning to Bluetooth enabled mobile computers running:
Palm OS 5.2 or later
Windows XP or XP Tablet Edition
User’s Guide
4/2007 Document # 6410-00233 J

COPYRIGHT NOTICE

Copyright © 2007 Socket Communications, Inc. dba Socket Mobile, Inc. All rights reserved.
Socket, the Socket logo and Battery Friendly are registered trademarks of Socket Communications, Inc. dba Socket Mobile, Inc. Cordless Hand Scanner with Bluetooth Wireless Technology, SocketScan, Mobility Friendly, Connect!Agent, and Error Proof Protocol are trademarks of Socket Communications, Inc. dba Socket Mobile, Inc. Bluetooth and the Bluetooth logos are registered trademarks owned by Bluetooth SIG, Inc., U.S.A. and licensed to Socket Mobile, Inc. All other brand and product names are trademarks of their respective holders.
The Cordless Hand Scanner includes technology licensed under United States Patent Numbers 5,902,991 and D526,320 S.
Reproduction of the contents of this manual without the permission of Socket Mobile is expressly prohibited. Please be aware that the products described in this manual may change without notice.
Feel free to contact Socket Mobile at:
Socket Mobile, Inc.
39700 Eureka Drive Newark, CA 94560-4808
Other than the above, Socket Mobile can assume no responsibility for anything resulting from the application of information contained in this manual.
Please refrain from any applications of the Socket Cordless Hand Scanner that are not described in this manual. Please refrain from disassembling the Cordless Hand Scanner. Disassembly of this device will void the product warranty.
You can track new product releases, software updates and technical bulletins by visiting Socket’s website at:
www.socketmobile.com.
TABLE OF CONTENTS
COPYRIGHT NOTICE 2 1 | INTRODUCTION 5
SCANNER VERSIONS 5
BOUT THE SOFTWARE 5
A A
BOUT COMBINING SCANNING WITH BLUETOOTH 6
SYSTEM REQUIREMENTS 7 PACKAGE CONTENTS 7 PRODUCT REGISTRATION 8 ADDITIONAL DOCUMENTATION 8 HARDWARE FEATURES 8
2 | HARDWARE PREPARATION 11
INSTALLING BATTERIES AND ATTACHING THE TETHER 11 CHARGING THE SCANNER 12
3 | SETUP FOR WINDOWS MOBILE 13
STEP 1: INSTALL THE SOFTWARE 14 STEP 2: CONFIGURE SCANNER SETTINGS 16 STEP 3: CONNECT CHS TO HOST DEVICE WITH BLUETOOTH 18 STEP 4: SCAN DATA INTO YOUR APPLICATION 20 SELECTING SYMBOLOGIES 23 CONFIGURING PREFIXES/SUFFIXES 24 CONFIGURING SOUNDS 25 RUNNING SCAN DEMO 26 USING THE CONNECT!AGENT UTILITY 27
4 | SETUP FOR PALM 29
STEP 1: INSTALL THE SOFTWARE 30 STEP 2: CONNECT CHS TO PDA WITH BLUETOOTH 31 STEP 3: SCAN DATA INTO YOUR APPLICATION 34 CONFIGURING SCAN SETTINGS 36
ELECTING SYMBOLOGIES 38
S T
ESTING BAR CODES 39
5 | SETUP FOR WINDOWS XP 40
STEP 1: INSTALL THE SOFTWARE 41
2: CONFIGURE BLUETOOTH SETTINGS 43
STEP STEP 3: CONFIGURE SCANNER SETTINGS 49 STEP
4: START SOCKETSCAN AND CONNECT TO CHS 51
STEP 5: SCAN DATA INTO YOUR APPLICATION 52
SSIGNING SOUND AND PREFIX/SUFFIX SETTINGS 54
A CONFIGURING ADVANCED BLUETOOTH SETTINGS 55 A
SSIGNING A TRIGGER BUTTON 57 ELECTING SYMBOLOGIES 58
S
3
V
IEWING VERSION INFORMATION 59
APPENDICES: A | SPECIFICATIONS 60
B | SAFETY AND USAGE TIPS 63 C | BAR CODE LABEL SPECIFICATIONS 65 D | ENABLING OR DISABLING SYMBOLOGIES 66 E | DECODE ZONE 69 F | TROUBLESHOOTING 71 G | TECHNICAL SUPPORT 75
LIMITED WARRANTY 76 REGULATORY COMPLIANCE 78
4

1 | INTRODUCTION

If you need to collect bar coded data but don't want to be tied to your mobile or desktop computer, Socket's Cordless Hand Scanner (CHS) Series 7 with Bluetooth wireless technology is just what you're looking for. This innovative device combines the power of laser bar code scanning with the convenience of Bluetooth wireless technology in a single compact, lightweight device that is ergonomically designed to fit comfortably in the palm of your hand.
Bar code scanning is the most efficient way to collect data from a mobile computer. If the data to be entered is bar coded, using a laser scanner is 50 times faster and 10,000 times more accurate than manual data entry.
Bluetooth wireless technology transforms how devices connect with each other, offering you new possibilities for using your mobile computer with other devices. With Socket's Cordless Hand Scanner (CHS), you can scan bar codes while connected to the PDA in your pocket or to your laptop, tablet or desktop computer located up to 300 feet away — all without the hassle of cables or the awkwardness of a protruding antenna.

SCANNER VERSIONS

The CHS Series 7 includes three versions of the scanner.
The entry-level CHS 7E uses linear CMOS imaging technology.
The mid-level CHS 7M has a Class 1 laser scanner.
The performance level CHS 7P features a Class 2 laser scanner and a
ruggedized construction.

ABOUT THE SOFTWARE

SocketScan™ enters scanned data directly into any open
Windows or Palm OS program as if the data were manually typed, so you can use the CHS with your favorite application. Included is a utility that enables you to configure Prefix/Suffixes, sounds, and other special settings for the CHS.
Connect!Agent™ for Windows Mobile and XP simplifies Bluetooth by
automatically setting up and managing the wireless connection. Connect!Agent runs in the background, requiring no user interaction.
CHAPTER 1: INTRODUCTION 5

ABOUT COMBINING SCANNING WITH BLUETOOTH

The Cordless Hand Scanner represents an optimal combination of proven laser bar code scanning and state-of-the-art Bluetooth connectivity. Because of the problems inherent in the intermittent storage of scanned data in o n­board memory if the Bluetooth connection is lost, the CHS is designed to operate only when connected to the host, with the powerful Class 1 radio providing the maximum possible connection range.
The user is advised of the connection status with a single beep when the CHS connects to the host and a double beep when the connection is closed or lost. As with any wireless device, connectivity range can be affected by a variety of environmental variables.
The most likely source of errors in any cordless scanning system is not in the scanning and decoding process, but in the transmission of the data to the host. For this reason, the Cordless Hand Scanner features Socket’s exclusive Error Proof Protocol (patent pending), which ensures that scanned data is correctly received by the host computer and allows for real­time validation of data and notifies the user in case of errors.
The beeper and green LED signals provided by the CHS confirm not only a successful scan but also the successful transmission of the scanned data to the host. Users familiar with bar code scanning may notice a slight delay between the successful scan and shut off of the laser, and the beep and green LED from the CHS confirming completed transmission of the data. In most instances, this delay is less than 300 ms (milliseconds), but may be slightly longer as the connectivity range limit is approached.
Because of the two-way transmission verification process, it is possible to cause communication problems by scanning bar codes as fast as possible. When this occurs, all transmissions will stop for several seconds before scanning can be resumed. To prevent this from happening, the user should
6
wait until the confirming beep is received before scanning the next bar code.

SYSTEM REQUIREMENTS

Windows Mobile devices should satisfy these minimum requirements:
Windows Mobile 2003, 2003SE or 5.0
Any of the following Bluetooth stacks:*
Broadcom (Widcomm) v1.5 or greater for Windows Mobile 2003/2003SE
Broadcom (Widcomm) v1.7 or greater for Windows Mobile 5.0
Microsoft Bluetooth stack for Windows Mobile
Socket Drakar v1.4 (from Socket SD/CF Connection Kits)
Software installation requires either ActiveSync 4.0 or greater or
Windows Vista on a host computer.
Palm OS devices should satisfy these minimum requirements:
Palm OS 5.2 or later
Bluetooth wireless technology
Software installation requires Palm Desktop Software on a host
computer.
Windows XP computers should satisfy these minimum requirements:
Windows Mobile XP or XP Tablet Edition
Any of the following Bluetooth stacks:*
IVT BlueSoleil version 1.6.1.4 (from Socket CF/USB Connection Kits)
Microsoft Windows XP Service Pack 2 Bluetooth stack
Toshiba Bluetooth stack 3.0 or greater
Broadcom (Widcomm) Bluetooth stack
For information about using the CHS with Symbian smartphones or RIM BlackBerry devices, please visit:
www.socketmobile.com/products/bar-code-scanning-data­collection/series7/default.asp?page=summary
*Other stacks may be compatible but have not been tested by Socket. For Windows XP, only the IVT, Microsoft, and Toshiba Bluetooth stacks are compatible with the optional Socket Connect!Agent software.
For software updates, please visit:
www.socketmobile.com/support/downloads/data-collection/series7/
PACKAGE CONTENTS
The Socket Cordless Hand Scanner package includes these items:
CHAPTER 1: INTRODUCTION 7
Socket Cordless Hand Scanner with Bluetooth Wireless Technology
AC charging adapter with international plugs
2 NiMH rechargeable AAA batteries
Lanyard with retractable tether
Software Installation CD
Booklets with copyright, warranty, and regulatory compliance
information

PRODUCT REGISTRATION

Socket highly recommends that all customers register their Socket products. Registered users receive the following benefits:
Priority for technical support
Special offers for future products and upgrades
The latest new product information.
Register online at: www.socketmobile.com/support/support/new

ADDITIONAL DOCUMENTATION

Besides this User’s Guide, Socket also supports the Cordless Hand Scanner Series 7 with Quick Start Guides and Advanced Programming Guides, available online at:
collection/series7/?page=Detail
www.socketmobile.com/support/downloads/data-

HARDWARE FEATURES

Rechargeable Batteries and AC Adapter
Charge the internal batteries by using the included AC adapter. The adapter rating is 5V, 2A, positive pole center. A fully charged battery should provide roughly 8 hours of normal operation.
WARNING: Charge ONLY NiMH batteries in the CHS. Damage may result if other battery types are charged. Do not store the CHS for more than 30 days with the batteries installed.
The red Battery Status LED will not function properly if standard AAA non­rechargeable batteries are being used.
Besides the included AC adapter, you can also recharge the CHS by using any of the following:
Socket’s Mobile Power Pack (available only in the Americas and Asia
Pacific regions). For more information, please visit:
www.socketmobile.com/products/accessories/mobile-power-pack/
8
AC and DC adapters of most recent Pocket PCs from Socket Casio,
Dell, Fujitsu, HP, and Toshiba are also compatible.
Touch Screen Stylus
The CHS features a stylus tip in the tail of the CHS that you can use Pocket PC and other device touch screens. The stylus can be removed with small pliers if desired. Visit the Socket website to purchase replacement styli.
WARNING: Do not use the stylus if damaged. A damaged stylus may scratch the display screen of your computer.
The stylus does not work with XP Tablet computers using Active Matrix displays.
Status Indicator LED
LED LED Activity Meaning
Bluetooth
Status
(Blue)
Good Read
(Green)
Battery
Status
(Red)
1 blink per second
1 blink per 5 seconds
Green
1 blink per second Solid red Batteries are charging.
Off when connected to charger
Bluetooth radio is on, but not connected.
Bluetooth radio is on, connection established.
Data successfully scanned and transmitted to host device.
Less than 20% of battery life remaining.
Batteries are fully charged.
CHAPTER 1: INTRODUCTION 9
Status Indicator Beeps
The scanner beeps to signal the Bluetooth connection status. You can also have the scanner beep to indicate scanned data reaching the host device.
LED Beep Pattern Meaning
Bluetooth
Status
(Blue)
Good Read
(Green)
1 beep Connection to host device has begun.
2 beeps Connection to host device has ended.
1 beep
Data was successfully scanned and transmitted to host device.
10

2 | HARDWARE PREPARATION

INSTALLING BATTERIES AND ATTACHING THE TETHER

1. Use a coin or screwdriver to unlock and remove the battery cover. Turn
the lock underneath the scanner to a horizontal position. Remove the casing.
2. Install the batteries in opposite directions, as indicated by the positive
symbols.
WARNING: Do not install the batteries incorrectly. Damage may result.
3. If desired, attach the tether. Wrap the string loop around the inside part
of the lock.
4. Replace the battery cover and lock it into place.
5. If desired , attach the tether to a lanyard or belt.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 11

CHARGING THE SCANNER

Use the included AC adapter to charge the Cordless Hand Scanner. The scanner’s NiMH batteries must be charged for at least 4 hours before the first use. The Battery Status LED will emit a solid red light while charging, and turn off when the batteries are fully charged.
WARNING: Do not attempt to charge alkaline batteries — this may cause alkaline batteries to leak and damage the CHS.
The red Battery Status LED will not function properly if standard AAA alkaline batteries are being used.
12

3 | SETUP FOR WINDOWS MOBILE

This chapter explains how to install and use the Cordless Hand Scanner (CHS) with a Bluetooth enabled Pocket PC or other mobile computing device running Windows Mobile 2003, 2003SE or 5.0.
Before you begin the instructions in this chapter, make sure you have installed the batteries (and tether, if desired), and charged the scanner, as described in Chapter 2, “Hardware Preparation.”
SETUP SUMMARY
STEP 1: Install the software. STEP 2: Configure scanner settings. STEP 3: Connect scanner to host device with Bluetooth. STEP 4: Scan data into your application.
Selecting symbologies Configuring prefixes/suffixes Configuring sounds Running Scan Demo Using the Connect!Agent Utility
CHAPTER 2: SETUP FOR WINDOWS MOBILE 13

STEP 1: INSTALL THE SOFTWARE

You must install both SocketScan and Connect!Agent.
ADVANCED USERS: Refer to the README file for CAB installation instructions.
1. Delete any bar code scanning software already installed in your device,
including software from other companies. Make sure the software is closed. Tap Start | Settings | System tab | Remove Programs. Use the utility to delete the software.
2. Use a serial/USB cable or cradle to make an active connection between
the mobile computer and a host PC.
If your host PC runs Windows XP, use ActiveSync 4.0 or greater. You
can download ActiveSync free from:
www.socketmobile.com/activesync
If your host PC runs Windows Vista, use the Windows Mobile Device
Center built into Windows Vista.
3. Insert the installation CD into your host PC.
4. Use My Computer or Windows Explorer to access your CD drive.
5. In the CD, open the SocketScanCE folder and click on Setup.exe.
6. The installation wizard will automatically begin. Follow the wizard to
install the software.
14
7. After installin g the software, a dialog on your Pocket PC will direct
you to soft reset. Tap ok.
8. Remove your device from the cable/cradle and perform a soft reset by
pressing the reset button. If you skip this step, some icons may not appear correctly.
9. Install Connect!Agent by opening the Connect!Agent folder in the CD
and clicking on Connect!AgentSetup.exe. Follow the wizard to install the software.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 15

STEP 2: CONFIGURE SCANNER SETTINGS

1. Tap Start | Programs | SocketScan.
2. Go to the Today screen by tapping Start | Today.
3. Tap the SocketScan icon at the bottom of the screen. In the pop-up
menu, tap Settings.
4. The Scanner Settings utility will appear. Tap on the CS tab at the bottom
of the screen.
5. Check the box Enable Cordless Scanner support. IMPORTANT!!!
16
6. Tap on the CS HW tab.
Enter the following settings:
Trigger: Select whether you would like the CHS to scan only when a
Bluetooth connection to the device is detected. If you require the CHS to detect a Bluetooth connection before each scan, scanning will be a few milliseconds slower.
Good Read Indicator: Select how you would like the CHS to indicate
that it has successfully read data.
Battery Level: No progress bar should appear since you are not
connected to the CHS.
Disable Auto Power Off mode: The CHS automatically shuts off if
there is no Bluetooth connection for 20 minutes. Check to disable.
7. After enterin g settings, tap ok to save the changes.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 17

STEP 3: CONNECT CHS TO HOST DEVICE WITH BLUETOOTH

SocketScan supports a generic Bluetooth COM port and may be able to connect to Bluetooth stacks on mobile computers other than those listed.
1. Turn on the Cordless Hand Scanner. Press the small
power button for five seconds, until you see the LED
turn blue. The LED should blink blue once every second to show that the Bluetooth radio is on but not connected. If the LED begins blinking red, the battery needs to be recharged.
2. Tap Start | Programs | SocketScan.
Disregard the icons for Socket Trigger RFID, Socket Trigger Scan, and Socket Trigger Select.
3. Tap on the SocketScan icon
tap Connect CS.
at the bottom of the screen. In the menu,
Your mobile device cannot connect to the CHS if another device is set as the default Bluetooth serial device.
If Connect CS does not appear, tap Settings in the menu, tap on the CS tab, and enable cordless scanner support.
4. Connect!Agent will automatically turn on the Bluetooth radio and begin
to search for and connect to the CHS.
- If this is your first time connecting to a CHS or CRS (Cordless Ring
Scanner) from this device, Connect!Agent will begin searching for any CHS or CRS in range.
18
- If you have previously connected to a CHS or CRS, Connect!Agent
will automatically begin searching for your favorite (default) device.
5. If Con nect!Agent does not have a favorite scanner and finds multiple
CHS and/or CRS devices in range, select the one you want to connect to and tap ok.
To help you identify the scanner, Connect!Agent reports the scanner’s Bluetooth MAC address. The characters in brackets are the last six characters of the address.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 19
6. Connect!Agent will begin connecting to the CHS.
7. After you r mobile device connects to the CHS, the scanner will beep
once. The SocketScan icon at the bottom of the Today screen will change into a scanner icon to indicate the connection.
Connect!Agent will save information about the CHS to automate future connections to your specific unit.
To change which scanner is assigned as your favorite, you can also use the Connect!Agent utility. (See instructions later in this chapter.)

STEP 4: SCAN DATA INTO YOUR APPLICATION

1. Start the Windows application that you want to receive the data (e.g.,
Excel, Notepad, etc.). Make sure a document or spreadsheet is open.
2. Place the cursor where you want data from the next scan to go.
20
3. Press the trigger button and scan the code.
When data is read and sent to the mobile computing device, the laser will
turn off. Depending on your scanner settings, the scanner may beep and/or the Hand scanner’s LED may flash green to indicate a good read.
If no data is read in a few seconds, the laser will turn off, and you must try again.
4. After a successful scan, data should appear in your document. For
example, after you scan a bar code into a Pocket Excel spreadsheet, data should appear in the first cell. The default “CR” (carriage return) suffix will advance the cursor to the next cell, ready for the next scan.
Wait for the “Good Scan” indication before you scan another bar code. If you try to scan too fast, the device can lock up un til you stop scanning.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 21
For information about third-party applications compatible with the CHS for asset tracking, health care, and other vertical markets, visit:
www.socketmobile.com/solutions/vertical-markets/
Reconnecting
If your mobile device suspends or the CHS moves out of range, the connection will end. After the mobile device turns on again or returns in range, SocketScan will try to re-connect 3 times. If, after 3 attempts, they have not re-connected, you will need to manually re-connect them.
Disconnecting
To disconnect, tap on the SocketScan icon at the bottom of the Today screen and tap Disconnect. Your mobile device will disconnect from the CHS, and Connect!Agent will turn off the Bluetooth radio of your mobile device.
Turning off the CHS
To turn off the CHS, press the power button at least 2 seconds, until the LED stops blinking.
22

SELECTING SYMBOLOGIES

The applet makes it quick and convenient to modify which symbologies you want the scanner to recognize. By default, the scanner is set to recognize nine of the most common symbologies.
1. Tap on the SocketScan icon. In the pop-up menu, tap Symbology Selector...
2. In the screen that appears, check the symbologies you wish to enable.
Uncheck those you wish to disable. For convenience, you can tap Disable All to disable all the symbologies and select the ones you want. Tap ok.
Symbologies not supported by the CHS will be gray. Enabling all possible symbologies will make the decode process slightly longer.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 23

CONFIGURING PREFIXES/SUFFIXES

The SocketScan applet lets you specify prefix and/or suffix characters to be added automatically to the data you scan. This helps to further eliminate manual data entry.
1. Tap on the SocketScan icon. In the pop-up menu, tap Settings.
You can configure prefix/suffixes whether or not the CHS is connected to your Pocket PC.
2. In the pop-up menu, select Settings...
3. In the screen that appears, enter the characters you want to be appended
to each scan (128 character maximum). Tap ok.
By default, SocketScan enters a carriage return after every data scan.
Use \r for Carriage Return, \n for Linefeed, \t for Tab., \\ for a sing le \
character.
Other characters can be typed or entered using the format \nnn, where
nnn = ASCII character 001 through 255.
24

CONFIGURING SOUNDS

The SocketScan applet lets you specify sounds used to indicate when the CHS has successfully scanned data and transmitted it to the host device.
1. Tap on the SocketScan icon. In the pop-up menu, tap Settings.
You can configure sounds whether or not the CHS is connected to your Pocket PC.
2. The Scanner Settings utility will appear, with the Prefix/Suffix tab open.
Tap on the Sound tab.
3. Select which sound you want your mobile computer to use to indicate a
good read. If you select Play .wav file, tap on the button to search for the .wav file
you want to use (the file must be located in the My Documents folder). Tap ok.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 25
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