Socket, the Socket logo, Battery Friendly, Cordless Hand Scanner
with Bluetooth Wireless Technology, SocketCare, SocketScan,
Mobility Friendly, Connect!Agent, SoMo, and Error Proof
Protocol are trademarks or registered trademarks of Socket
Mobile, Inc. Bluetooth and the Bluetooth logos are registered
trademarks owned by Bluetooth SIG, Inc., U.S.A. and licensed to
Socket Mobile, Inc. All other brand and product names are
trademarks of their respective holders.
The Cordless Hand Scanner includes technology licensed under
United States Patent Numbers 5,902,991, 7,429,000 B1 and
D526,320 S.
Reproduction of the contents of this manual without the
permission of Socket Mobile is expressly prohibited. Please be
aware that the products described in this manual may change
without notice.
Feel free to contact Socket Mobile at:
Socket Mobile, Inc.
39700 Eureka Drive
Newark, CA 94560-4808
USA
Other than the above, Socket Mobile can assume no
responsibility for anything resulting from the application of
information contained in this manual.
Please refrain from any applications of the Socket Mobile
Cordless Hand Scanner that are not described in this manual.
Please refrain from disassembling the Cordless Hand Scanner.
Disassembly of this device will void the product warranty.
You can track new product releases, software updates and
technical bulletins by visiting the Socket Mobile website at:
www.socketmobile.com
.
TABLE OF CONTENTS
COPYRIGHT NOTICE 2
1 | INTRODUCTION 6
Scanner Versions 6
About the Software 6
Package Contents 7
System Compatibility Requirements 7
Product Registration 8
SocketCare™ Service Program 8
Accessories 8
Additional Documentation 8
Hardware Features 9
2 | HARDWARE PREPARATION 11
Installing Batteries and Attaching the Tether 11
Assembling the AC Adapter 13
Charging the Scanner 13
3 | SETUP FOR WINDOWS MOBILE 14
STEP 1: Uninstall Other Scanning Software 15
STEP 2: Install SocketScan and Connect!Agent 16
STEP 3: Start SocketScan 19
STEP 4: Configure Scanner Settings 19
STEP 5: Turn on the CHS 21
STEP 6: Connect Device to CHS 21
STEP 7: Start Your Application 23
STEP 8: Scan Data into Your Application 24
Disconnecting 25
Symbology Selector 26
Scanner Settings 27
Scan Demo 28
Connect!Agent Utility 29
Dual Device Support 30
4 | SETUP FOR THE INTERMEC CK30 31
STEP 1: Install Connect!Agent and SocketScan 32
STEP 2: Turn on the CHS 33
STEP 3: Start SocketScan 34
STEP 4: Connect CK30 to CHS 34
STEP 5: Open Your Application 36
STEP 6: Scan Data into Your Application 36
Disconnecting 37
3
Symbology Selector 38
Prefixes/Suffixes 39
Power Settings 40
5 | SETUP FOR WINDOWS XP AND VISTA 41
STEP 1: Uninstall Other Scanning Software 42
STEP 2: Install the Software 42
STEP 3: Turn on the CHS 44
STEP 4: Start Bluetooth on Your Computer 45
STEP 5: Configure Bluetooth Settings 45
STEP 6: Start SocketScan 52
STEP 7: Configure Scanner Settings 52
STEP 8: Connect Computer to CHS 54
STEP 9: Open Your Application 55
STEP 10: Scan Data into Your Application 55
Disconnecting 56
Scanner Settings 57
Advanced Bluetooth Settings 58
Remote Trigger Button 61
Symbology Selector 62
Version Information 63
Dual Device Support 63
6 | SETUP FOR PALM OS 64
STEP 1: Uninstall Other Scanning Software 65
STEP 2: Install SocketScan Software 65
STEP 3: Turn on the CHS 67
STEP 4: Start SocketScan 67
STEP 5: Connect CHS to PDA with Bluetooth 68
STEP 6: Open Your Application 70
STEP 7: Scan Data into Your Application 71
Scanner Settings 72
Symbology Selector 74
Scan Test 75
7 | SETUP FOR RIM BLACKBERRY 76
STEP 1: Install SocketScan Software 77
STEP 2: Turn on the CHS 78
STEP 3: Pair Smartphone with CHS 78
STEP 4: Start SocketScan 79
STEP 5: Connect Smartphone to CHS 79
STEP 6: Open Your Application 79
STEP 7: Scan Data into Your Application 80
Disconnecting 80
Symbology Selector 81
4
Scanner Settings 81
CS Bonding 82
Version Information 82
APPENDICES
A SPECIFICATIONS 83
B SAFETY AND USAGE TIPS 87
C BAR CODE LABEL SPECIFICATIONS 90
D ENABLING OR DISABLING SYMBOLOGIES 92
E DECODE ZONE 94
F RESTORING FACTORY DEFAULTS 97
G TROUBLESHOOTING 98
H TECHNICAL SUPPORT 102
LIMITED WARRANTY 103
REGULATORY COMPLIANCE 107
5
1 | INTRODUCTION
Thank you for purchasing the Socket Cordless Hand Scanner (CHS)
Series 7 with Bluetooth Wireless Technology. The CHS combines
the power of bar code scanning with the convenience of
Bluetooth wireless technology so you can collect bar coded data
without being tied to your mobile or desktop computer. Compact,
lightweight, and ergonomically designed to fit comfortably in a
hand, the CHS is ideal for high volume data collection
applications.
SCANNER VERSIONS
The CHS Series 7 includes three
versions of the scanner.
• The entry-level CHS 7E uses
linear CMOS imaging
technology.
• The mid-level CHS 7M has a
Class 1 laser scanner.
• The performance level CHS 7P
features a Class 2 laser scanner
and a ruggedized construction.
ABOUT THE SOFTWARE
SocketScan™ enters scanned data directly into any
Windows, Palm or RIM OS program as if the data were
manually typed. Included is a utility that enables you
to configure Prefix/Suffixes, sounds, and other special
settings for the CHS.
Connect!Agent™ software for Windows Mobile automates
Bluetooth by setting up and managing the wireless connection.
ActivePairing
connect to a specific host computer by scanning a special bar code.
Error Proof Protocol
confirming in real time that scanned data has reached the host
computer. This minimizes the risk of data loss from a dropped
connection.
™
for Windows Mobile, XP and Vista enables you to
™
ensures reliability of data collection by
6
PACKAGE CONTENTS
• Cordless Hand Scanner with Bluetooth Wireless Technology
• AC charging adapter with international plugs
• 2 NiMH rechargeable AAA batteries
• Lanyard with retractable tether
• Software Installation CD
• Booklets with copyright, warranty, and regulatory compliance
SYSTEM COMPATIBILITY REQUIREMENTS
Windows Mobile:
• Any of the following Windows Mobile versions:
− Windows Mobile 2003, 2003SE or 5.0 for Pocket PC/Pocket PC
Phone
− Windows Mobile 6.0 or 6.1 Classic/Professional
• Bluetooth radio
• Either of the following Bluetooth stacks:*
− Broadcom 1.5 or later
− Microsoft Bluetooth stack for Windows Mobile
− Stonestreet One 1.2.4 (Build 1783)
• Software installation requires a Windows-based host PC with
the appropriate synchronization software (available free
from the Microsoft website).
Windows CE.NET
Intermec CK30 mobile computer.
Windows XP and Windows Vista
• Windows XP Professional/ Tablet PC (SP1, SP2, SP3) or
Windows Vista Business/Ultimate (SP1)
• Bluetooth radio
• Bluetooth stack from Microsoft, Toshiba or Broadcom
Palm OS
:
• Palm OS 5.2 or later
• Bluetooth wireless technology
• Software installation requires Palm Desktop Software on a
host computer.
: The CHS Series 7 is compatible with the
:
CHAPTER 1: INTRODUCTION 7
RIM BlackBerry:
• Any of the following devices:
− Curve 83xx
− Pearl 81xx
− Bold 9000
For instructions on using the CHS with a smartphone running
Symbian OS, visit: www.socketmobile.com/support/downloads
For software updates, visit: www.socketmobile.com/support/downloads/
PRODUCT REGISTRATION
Socket highly recommends that all customers register their products.
Registered users receive priority for technical support and can choose
to obtain special offers, upgrades, and new product information.
Register online at: support.socketmobile.com
SOCKETCARE
The SocketCare service program is available for the Cordless
Hand Scanner. For more information, please visit:
www.socketmobile.com/support/socketcare/
™
SERVICE PROGRAM
ACCESSORIES
Various accessories are available for the CHS, including:
• Charging cradle
• Car charger
• Scanning Companion USB Bluetooth adapter
• Accessory pack with lanyard, pull reel, and batteries
• Mobile Power Pack (available in Americas and Asia Pacific)
For more information, please visit:
www.socketmobile.com/products/accessories/
ADDITIONAL DOCUMENTATION
Socket has also published Quick Start Guides and an Advanced
Programming Guide, which includes information on enabling
special scanning settings (e.g., raw data mode). Download them
online at: www.socketmobile.com/support/downloads/
8
HARDWARE FEATURES
Product Diagram
Scanner exit
window
Battery cover
Status indicator LED
Trigger button
Power button
Stylus tip
Rechargeable Batteries and AC Adapter
Charge the internal batteries by using the included AC adapter.
The adapter rating is 5V, 2A, positive pole center. New, fully
charged batteries last ~19 hours to scan 14,000 bar codes.
WARNING: Charge ONLY NiMH batteries in the CHS. Damage may
result if other battery types are charged. Do not store the CHS
for more than 30 days with the batteries installed.
The red Battery Status LED will not function properly if standard
AAA non-rechargeable batteries are being used.
Besides the included AC adapter, you can also recharge the CHS
by using any of the following:
• Socket charging cradle for the CHS
• Socket car charger
• Socket Mobile Power Pack (available in Americas and Asia
Pacific)
• AC and DC adapters of the Socket SoMo 650 handheld
computer, as well as those of most recent Pocket PCs from
Casio, Fujitsu, HP, and Toshiba
Socket charging accessories are available online at:
www.socketmobile.com/products/accessories
CHAPTER 1: INTRODUCTION 9
Status Indicator LED
LED LED Activity Meaning
Bluetooth
1 blink per second
Bluetooth radio is on, but not
connected.
Status
(Blue)
1 blink per 3 seconds Bluetooth connection.
Good Read
(Green)
On
Data successfully scanned and
transmitted to host device.
Battery
Status
(Red)
Blinking 20% battery capacity remaining
On 10% battery capacity remaining
Off Off or Good Battery status
Status Indicator Beeps
Beep Pattern Meaning
2 beeps (low-high) Power on
2 beeps (high-low) Power off
Bluetooth connection to host device has begun
1 beep
2 beeps
(same tone)
3 long beeps Cable disconnected from wrist unit
5 beeps CRS has detected an error and reset
*Good scan confirmation beep is enabled only in packet mode (default).
OR data has been successfully scanned and sent
to host device*
Bluetooth connection to host device has ended
Touch Screen Stylus
The CHS features a stylus tip in the tail of the
CHS that you can use on Pocket PC and other
device touch screens.
WARNING: Do not use the stylus if
damaged. A damaged stylus may scratch
the display screen of your computer.
The stylus does not work with tablets using Active Matrix displays.
10
2 | HARDWARE PREPARATION
INSTALLING BATTERIES AND ATTACHING THE TETHER
1. Use a coin or screwdriver to unlock and remove the battery
cover. Turn the lock underneath the scanner to a horizontal
position.
2. Remove the battery cover.
The Bluetooth Device Address is printed on a label
inside the battery compartment. Note the address to
help identify your CHS if you plan to use it within
range of other CHS devices.
3. If desired, attach the tether. Wrap the string loop around the
inside part of the lock.
CHAPTER 2: HARDWARE PREPARATION 11
4.Install the batteries as indicated by the +/- symbols.
WARNING: Do not install the batteries incorrectly.
Damage may result.
5. Replace the battery cover and turn the lock to a vertical
position to secure it.
6. If desired, attach the tether to a lanyard or belt.
12
ASSEMBLING THE ACADAPTER
The AC adapter included with the CHS includes four
international plugs. Simply find the correct plug for your region
and slide it into the head of the adapter.
CHARGING THE SCANNER
Use the included AC adapter to charge the Cordless Hand
Scanner. Alternatively, you can use a charging cradle, car
charger, or the Mobile Power Pack (all available separately).
The scanner must be fully charged before its first use. The LED
will emit a solid red light while charging, and turn green when
the batteries are fully charged.
WARNING: Do not attempt to charge alkaline
batteries — this may cause alkaline batteries to
leak and damage the CHS.
The red Battery Status LED will not work properly if
standard AAA alkaline batteries are being used.
To purchase charging accessories, please visit:
www.socketmobile.com/products/accessories/
CHAPTER 2: HARDWARE PREPARATION 13
3 | SETUP FOR WINDOWS MOBILE
This chapter explains how to install and use
the Cordless Hand Scanner (CHS) with the
SoMo 650 or other Bluetooth enabled Pocket
PC or mobile computer running Windows
Mobile.
Before you begin the instructions in this
chapter, make sure you have installed the
batteries (and tether, if desired), and charged
the scanner, as described in Chapter 2,
“Hardware Preparation.”
Setup Summary
STEP 1: Uninstall other scanning software.
STEP 2: Install SocketScan and Connect!Agent.*
STEP 3: Start SocketScan.
STEP 4: Configure scanner settings.
STEP 5: Turn on the CHS.
STEP 6: Connect CHS to host device.
STEP 7: Start your application.
STEP 8: Scan bar codes.
*Note: Software installation is not required for the Socket SoMo
650 handheld computer. However, you may want to update the
software if a more recent version of SocketScan or
Connect!Agent is available.
14
STEP1:UNINSTALL OTHER SCANNING SOFTWARE
Remove any bar code scanning software already installed on
your device.
Note: The SocketScan software pre-installed on the SoMo 650
cannot be uninstalled but can be upgraded.
OPTION 1: Uninstall Directly from the Pocket PC
1. Make sure the bar code scanning software is not running.
2. Tap Start | Settings. Tap on the System tab or Control
Panel.
3. Tap on the Remove Programs icon.
4. Use the utility to remove the software.
OPTION 2: Uninstall with the ActiveSync
1. Make sure the bar code scanning software is not running.
2. Use ActiveSync and a serial/USB cable or cradle to make an
active connection between your device and a host PC.
3. On the host PC, open Microsoft ActiveSync.
4. Click Tools | Add/Remove Programs.
5. Use the utility to remove the software.
CHAPTER 3: SETUP FOR WINDOWS MOBILE 15
STEP2:INSTALL SOCKETSCAN AND CONNECT!AGENT
Follow these instructions to install SocketScan and Connect!Agent
software into your Pocket PC. Both are required to use the CHS.
1. Use a serial/USB cable or cradle and the appropriate
synchronization software (ActiveSync or the Windows Mobile
Device Center) to make an active connection between your
device and a host PC.
Synchronization software is available free from the Microsoft
website.
2. Insert the installation CD into your host PC.
3. Use My Computer or Windows Explorer to access your CD-
ROM drive. In the CD, click on SETUP.EXE.
4. The SocketScan Setup Center will appear in your web browser.
Read the first page and click Installation in the left margin.
16
5. In the SocketScan installation page, in the Windows CE
section, click Install In the first paragraph.
6. Your web browser will present a series of dialogs.
Internet Explorer:
• In the File Download –Security Warning dialog, click Run.
• In the second warning dialog, click Run.
• Internet Explorer will download the file.
Firefox:
• In the file opening dialog, click Save File.
• Firefox will download the file.
• In the Downloads list, next to SocketScanCE.exe, click Open.
• In the warning dialog, click OK to continue.
7. The InstallShield Wizard for SocketScan Software will
automatically launch. Follow the wizard to install the software.
CHAPTER 3: SETUP FOR WINDOWS MOBILE 17
8. After installing the software, a dialog on your Pocket PC will
direct you to soft reset. Tap ok.
9. Remove your device from the cable/cradle and perform a soft
reset by pressing the reset button. If you skip this step, some
icons may not appear correctly.
10. Install Connect!Agent by returning to the SocketScan Setup
Center. In the Installation page, scroll down to Connect!Agent
– Mobile Devices section and click on the Connect!Agent
software link there.
IMPORTANT! Both SocketScan and Connect!Agent
software must be installed.
18
STEP3:START SOCKETSCAN
1. Tap Start | Programs | SocketScan folder | SocketScan.
2. When SocketScan is running a SocketScan icon will appear at
the bottom of the Today screen.
Icon Meaning
No bar code scanner detected
CHS is connected and ready to scan
STEP4:CONFIGURE SCANNER SETTINGS
1. Tap the SocketScan icon at the bottom of the Today screen.
In the pop-up menu, tap Settings.
2. The Scanner Settings utility will appear. Tap on the CS tab at
the bottom of the screen.
CHAPTER 3: SETUP FOR WINDOWS MOBILE 19
3. Check the box Enable Cordless Scanner support. IMPORTANT!!!
4. Tap on the CS HW tab.
Enter the following settings:
•Good Read Indicator: Select how you would like the CHS
to indicate that it has successfully read data.
•Battery Level: When the scanner is connected, a progress
bar displays this advanced feature.
•Disable Auto Power Off mode:
CAUTION: Selecting this option will disable the Auto
Power Off mode and can result in complete
discharge of the CHS batteries. Use with caution.
5.After entering settings, tap ok to save the changes.
20
STEP5:TURN ON THE CHS
Press and hold the small power button for 3 seconds, until
the LED turns blue and the scanner beeps.
The LED should blink blue once every second to show that the
Bluetooth radio is on but not connected.
Time after turning on scanner Bluetooth mode
0-5 minutes Discoverable and connectable
5-20 minutes Connectable
20 minutes Scanner automatically powers off
STEP6:CONNECT DEVICE TO CHS
1. Tap on the SocketScan icon at the bottom of the screen. In
the menu, tap Connect CS.
If Connect CS does not appear, tap Settings in the menu, tap
on the CS tab, and enable cordless scanner support.
2. Connect!Agent will automatically turn on the Bluetooth radio
and begin to search for and connect to the CHS.
- If this is your first time connecting to a CHS from this
device, Connect!Agent will search for any CHS in range.
CHAPTER 3: SETUP FOR WINDOWS MOBILE 21
- If you have previously connected to a CHS, Connect!Agent
will automatically search for your favorite (default) device.
3. If Connect!Agent does not have a favorite scanner, select the
one you want to connect to and tap ok.
To help you identify the scanner, Connect!Agent
reports the Bluetooth Device Address, which is
printed on a label inside the battery compartment.
The characters in brackets are the last six characters
of the address.
22
4. Connect!Agent will begin connecting to the CHS.
5. After the devices connect, the CHS will beep once. The
SocketScan icon at the bottom of the Today screen will
change into a scanner icon to indicate the connection.
Connect!Agent will save data to automate future connections to
your CHS. To change the favorite scanner, use the
Connect!Agent utility (see instructions at the end of this
chapter).
STEP7:START YOUR APPLICATION
1. Start the application that you want SocketScan to feed the bar
code data into.
2. Place the cursor where you want data from the next scan to
go.
CHAPTER 3: SETUP FOR WINDOWS MOBILE 23
STEP8:SCAN DATA INTO YOUR APPLICATION
1. Press the trigger button and scan the bar code.
When data is read and sent to device, the scanner will beep
once, the LED will flash green, and the beam will turn off.
If no data is read in a few seconds, the scanner beam will turn
off, and you must try again.
After you scan a bar code, the CHS will not allow you to
scan another bar code for 10 seconds or until the host
device confirms receipt of the scanned data.
2. After a successful scan, data should appear in your document.
The default “CR” (carriage return) suffix will advance the
cursor to the next line or field, ready for the next scan.
Wait for the “Good Scan” indication before you scan another
bar code. If you try to scan too fast, the device can lock up
until you stop scanning.
24
SocketScan Auto-Reconnect
If your mobile device suspends or the CHS moves out of range,
the connection will end. After the mobile device turns on again
or returns in range, SocketScan will try to re-connect for
approximately three minutes.
If, after 3 minutes, they have not re-connected, you will need to
manually re-connect them by tapping on the SocketScan icon
and tapping Connect CS.
DISCONNECTING
To disconnect, tap on the SocketScan icon at the bottom of the
Today screen and tap Disconnect. Your mobile device will
disconnect from the CHS, and Connect!Agent will turn off the
Bluetooth radio of your mobile device.
Turning off the CHS
To turn off the CHS, press and hold the power button at least 3
seconds, until the blue LED turns off.
CHAPTER 3: SETUP FOR WINDOWS MOBILE 25
SYMBOLOGY SELECTOR
1.Tap on the SocketScan icon. In the pop-up menu, tap Symbology
Selector...
2. In the screen, check the symbologies you wish to enable.
Uncheck those you wish to disable. For convenience, you can
tap DisableAll to disable all the symbologies and select the
ones you want. Tap ok.
26
Socket does not recommend enabling all possible
symbologies. Doing so will make the decode process
slightly longer.
SCANNER SETTINGS
1. Tap on the SocketScan icon. In the pop-up menu, tap Settings.
2. Enter characters append to each scan (128 character
maximum).
The default suffix, \r, is for a carriage return. Use \n for
Linefeed, \t for Tab., \\ for a single \ character. Other
characters can be typed or entered using the format \nnn,
where nnn = ASCII character 001 - 255.
3. Tap on the Sound tab. Select a sound to indicate a good read.
If you select Play .wav file, tap … to search for the file (it
must be in My Documents).
4. Tap ok.
CHAPTER 3: SETUP FOR WINDOWS MOBILE 27
SCAN DEMO
Scan Demo makes it easy to determine the symbology, number
of characters, and decoded data (in either ASCII or Hex) of any
bar code supported by the scanner. This is especially useful if you
encounter a bar code that the scanner will not decode by
default.
Accessing Scan Demo disconnects the Bluetooth link. If
you have not configured the CHS to automatically
connect, select the CHS tab at the bottom of the page
2. The Scan Demo screen will appear. If desired, use the check
boxes at the bottom of the screen to modify the test.
Enable all symbologies: By default, this option is checked.
Different symbologies can sometimes interpret the same bar
code differently, so you may want to uncheck this option.
Display as hex data: Check this box to view scanned data in
hexadecimal format. Otherwise, data will appear as ASCII.
3. Scan the bar code. Scan Demo will report the properties of the
bar code.
to re-establish this link.
28
CONNECT!AGENT UTILITY
The Connect!Agent utility enables you to view and change the
default Socket Bluetooth peripherals for Connect!Agent.
1. Tap Start | Settings | System tab | Connect!Agent.
2. The Connect!Agent utility lists the cordless bar code scanner it
has saved as a favorite device. Connect!Agent will
automatically try to connect to this device when SocketScan
starts.
Note: Besides SocketScan, the Connect!Agent utility can save a
favorite cordless bar code scanner for Scan Demo.
CHAPTER 3: SETUP FOR WINDOWS MOBILE 29
3. If you wish to remove a device from the partnership list, select
the device and tap Delete. In the confirmation screen, tap
Yes.
DUAL DEVICE SUPPORT
SocketScan versions 7.2.4 and later support the simultaneous use
of a cordless and a plug-in Socket data collection device with the
same computer.
Simply connect or plug in each device as normal. Each device will
function normally. No extra configuration is required.
The SocketScan menu will list both devices, with a checkmark
next to the active device. Additionally, the Symbology Selector
menu option will have a submenu for you to choose which
device to choose symbologies for.
30
4 | SETUP FOR THE INTERMEC CK30
This chapter explains how to install and
use the Cordless Hand Scanner (CHS) with
the Intermec CK30 mobile computer,
which runs the Windows CE.NET
operating system.
Before you begin the instructions in this
chapter, make sure you have installed the
batteries (and tether, if desired), and
charged the scanner, as described in
Chapter 2, “Hardware Preparation.”
Setup Summary
STEP 1: Install Connect!Agent and SocketScan.
STEP 2: Turn on the CHS.
STEP 3: Connect CHS to CK30.
STEP 4: Open your application.
STEP 5: Scan data into your application.
Application Features
Symbology Selector
Prefixes/suffixes
Power settings
CHAPTER 4: SETUP FOR INTERMEC CK30 31
STEP1:INSTALL CONNECT!AGENT AND SOCKETSCAN
You must install both SocketScan and Connect!Agent.
1. Use ActiveSync (4.0 or greater), the Windows Mobile Device Center
(for Windows Vista) or another method to copy the
CEConnect!Agent.160s.ARM… and SocketScan.160s.ARM…
CAB files from the 160s folder in the installation CD and paste them
into the CK30. Refer to your CK30 manual for instructions.
Remember where you save the CAB files in the CK30. For
example, you may want to save the files in the My Documents
folder.
2. After copying the CAB files into the CK30, push the green
button then the orange button on the CK30 to access the
System Main Menu.
3. In the System Main Menu, press 2 File Manager.
4. Navigate to the location where you saved the CAB files.
32
5. Select the CE.Connect!Agent.160s.ARM… CAB file and
press the Enter button on the right side.
6. In the options window, select Run and press the Enter button
on the right side.
7. Follow the instructions on your screen to install
Connect!Agent.
8. After you finish Connect!Agent installation, navigate to
where you saved the CE.SocketScan.160s.ARM… CAB file and
run it.
STEP2:TURN ON THE CHS
Press and hold the small power button for 3 seconds, until
the LED turns blue and the scanner beeps. The LED should blink
blue once per second to show that the Bluetooth radio is on but
not connected.
Time after turning on scanner Bluetooth mode
0-5 minutes Discoverable and connectable
5-10 minutes Connectable
10-20 minutes Not discoverable or connectable
20 minutes Scanner automatically powers off
CHAPTER 4: SETUP FOR INTERMEC CK30 33
STEP3:START SOCKETSCAN
1. On the CK30, press the green button and then the orange
button to access the System Main Menu.
2. In the System Main Menu, press 7 SocketScan.
STEP4:CONNECT CK30 TO CHS
1. In the SocketScan menu, press 1 Connect Cordless Scanner.
2. Connect!Agent will automatically turn on the Bluetooth radio
and begin to search for and connect to the CHS.
34
- If this is your first time connecting to a CHS from this
CK30, Connect!Agent will begin searching for any CHS in
range.
- If you have previously connected to a CHS, Connect!Agent will
begin searching for the last one you connected to.
3. If Connect!Agent does not have a favorite scanner and finds
multiple CHS devices in range, select the one you want to
connect to and press the Enter button on the right side.
The characters in brackets are the last six characters
of the Bluetooth Device Address, which is printed
on a label inside the battery compartment.
4. Connect!Agent will begin connecting to the CHS.
5. After the CK30 connects to the CHS, the CHS will beep once,
and the bottom of the screen will report, “CHS connected.”
6. In the SocketScan menu, press 6 Hide SocketScan.
IMPORTANT! Do not press the Esc button, or you will close
SocketScan and won’t be able to scan bar codes into the CK30.
CHAPTER 4: SETUP FOR INTERMEC CK30 35
STEP5:OPEN YOUR APPLICATION
1. Start the Windows application that you want to receive the
data (e.g., Word Pad). Make sure a document is open.
2. Place the cursor where you want data from the next scan to
go.
STEP6:SCAN DATA INTO YOUR APPLICATION
1. Press the trigger button and scan the code.
When data is read and sent to the CK30, the scanner will beep
once, the LED will flash green, and the beam will turn off.
If no data is read in a few seconds, the scanner beam will turn
off, and you must try again.
After you scan a bar code, the CHS will not allow you to
scan another bar code for 10 seconds or until the host
device confirms receipt of the scanned data.
2. After a successful scan, data should appear in your document.
For example, after you scan a bar code into a spreadsheet,
data should appear in the first cell. The default “CR” (carriage
return) suffix will advance the cursor to the next cell, ready
for the next scan.
Wait for the “Good Scan” indication before you scan another
bar code. If you try to scan too fast, the device can lock up until
you stop scanning.
SocketScan Auto-Reconnect
36
If your CK30 suspends or the CHS moves out of range, the
connection will end. After the mobile device turns on again or
returns in range, SocketScan will try to re-connect for
approximately 3 minutes. If, after 3 minutes, they have not reconnected, you will need to manually re-connect them.
DISCONNECTING
In the SocketScan menu, press 2 Disconnect Cordless Scanner.
Turning off the CHS
To turn off the CHS, press and hold the power button at least 3
seconds, until the blue LED turns off.
CHAPTER 4: SETUP FOR INTERMEC CK30 37
SYMBOLOGY SELECTOR
The SocketScan utility makes it easy to choose which symbologies
you want the scanner to recognize.
1. In the SocketScan menu, press 4 Symbology Selector.
2. In Symbology Selector, press the arrow buttons to scroll
through the list. To enable/disable a symbology, select it from
the list and press the Enter button on the right side. For
convenience, you can press F3 to disable all the symbologies,
and later select the ones you want.
3. After making all of your selections, press Esc to exit
Symbology Selector.
Enabling all possible symbologies will make the
decode process slightly longer.
38
PREFIXES/SUFFIXES
The SocketScan utility lets you specify prefix and/or suffix
characters to be added automatically to the data you scan. This
helps to further eliminate manual data entry.
1. In the SocketScan menu, press 3 Settings.
You can configure prefix/suffixes whether or not the
CHS is connected to the CK30.
2. In the Settings menu, press 1 Prefix and suffix.
3. In the screen that appears, enter the characters you want to
be appended to each scan (128 character maximum).
By default, SocketScan enters a carriage return after every
data scan.
• Use \r for Carriage Return, \n for Linefeed, \t for Tab., \\ for a single \
character.
• Other characters can be typed or entered using the format
\nnn, where nnn = ASCII character 001 through 255.
4.When you have finished entering prefixes/suffixes, press Esc.
CHAPTER 4: SETUP FOR INTERMEC CK30 39
POWER SETTINGS
The SocketScan utility lets you manage the power settings of the
CHS.
1. Make sure the CHS is connected to the CK30.
2. In the SocketScan menu, press 3 Settings.
3. In the Settings menu, press 3 Battery level.
4. The next screen will report the battery level of the CHS.
Disable Auto Power Off mode:
CAUTION: Selecting this option will disable the Auto
Power Off mode and can result in complete discharge
of the CHS batteries. Use with caution.
5.Press Esc to exit the Battery Level screen.
40
5 | SETUP FOR WINDOWS XP AND
WINDOWS VISTA
This chapter explains how to install and
use the Cordless Hand Scanner (CHS) with
a Bluetooth enabled computer running
either of the following operating systems:
− Windows XP Professional/Tablet PC
(SP1, SP2, SP3)
− Windows Vista Business/Ultimate (SP1)
Before you begin the instructions in this chapter, make sure you
have installed the batteries (and tether, if desired), and charged
the scanner, as described in Chapter 2, “Hardware Setup.”
Setup Summary
STEP 1: Uninstall other scanning software.
STEP 2: Install SocketScan software.
STEP 3: Turn on the CHS.
STEP 4: Start Bluetooth on your computer.
STEP 5: Configure Bluetooth settings.
STEP 6: Start SocketScan.
STEP 7: Configure scanner settings.
STEP 8: Connect computer to CHS.
STEP 9: Open your application.
STEP 10: Scan data into your application.
Application Features
Scanner settings.
Advanced Bluetooth settings.
Remote trigger button.
Symbology selector
Version information
CHAPTER 5: SETUP FOR WINDOWS XP & WINDOWS VISTA 41
STEP1:UNINSTALL OTHER SCANNING SOFTWARE
Uninstall any bar code scanning software already installed in your
computer, including previous versions of SocketScan.
1. Make sure the software is closed.
2. Click Start | Control Panel. For Windows Vista, click
Programs and Features. For Windows XP, click Add or
Remove Programs.
3. Use the utility to remove the software.
STEP2:INSTALL THE SOFTWARE
1. If you are using Windows Vista, make sure you have an
administrator account.
2. Insert the installation CD into the CD drive of your PC.
3. Use My Computer or Windows Explorer to access your CD-
ROM drive. In the CD, click on SETUP.EXE.
4. The SocketScan Setup Center will appear in your web
browser. Read the first page and click Installation in the left
margin.
42
5. In the SocketScan Installation page, scroll down to the
Windows XP and Windows Vista section and click on the
Install link there.
6. Your web browser will present a series of dialogs.
Internet Explorer:
• In the File Download –Security Warning dialog, click Run.
• In the second warning dialog, click Run.
• Internet Explorer will download the file.
Firefox:
• In the file opening dialog, click Save File.
• Firefox will download the file.
• In the Downloads list, next to SocketScan...exe, click Open.
• In the warning dialog, click OK to continue.
7. The installation wizard will launch. Follow the wizard to
install the software.
CHAPTER 5: SETUP FOR WINDOWS XP & WINDOWS VISTA 43
8. During installation, a message will warn that the software is
unsigned.
• Windows XP: Click Continue Anyway.
• Windows Vista
: Click Install this driver software anyway.
9. After software installation, icons for SocketScan and Socket
CS Connect will appear on your desktop.
10. Restart your computer.
STEP3:TURN ON THE CHS
Press and hold the small power button for 3 seconds, until
the LED turns blue and the scanner beeps. The LED should blink
blue once per second to show that the Bluetooth radio is on but not
connected.
After the scanner is turned on, its Bluetooth mode will change over
time if no connection is made.
Time after turning on scanner Bluetooth mode
0-5 minutes Discoverable and connectable
5-10 minutes Connectable
10-20 minutes Not discoverable or connectable
20 minutes Scanner automatically powers off
44
STEP4:START BLUETOOTH ON YOUR COMPUTER
1. If you are using an add-on Bluetooth card or adapter, such as the
Socket Scanning Companion USB adapter, plug it into your
computer.
2. Start your computer’s Bluetooth software. Please refer to the
documentation that came with your Bluetooth software for
instructions. For some computers, the Bluetooth software will
automatically launch after you turn on the Bluetooth radio.
3. Turn on the Bluetooth radio. For some computers, the Bluetooth
radio must be enabled through the software. Other computers have
a hardware switch. Please refer to the documentation that came
with your computer’s Bluetooth hardware for instructions.
Note: The screen above is for the Toshiba Bluetooth stack. Your
computer may vary.
STEP5:CONFIGURE BLUETOOTHSETTINGS
Follow the appropriate instructions for your Bluetooth stack.
Configuration is only needed the first time you connect the CHS
to your PC.
Refer to your Bluetooth software manual for full instructions.
SocketScan supports a generic Bluetooth COM port and may be
able to connect to Bluetooth stacks other than those listed.
CHAPTER 5: SETUP FOR WINDOWS XP & WINDOWS VISTA 45
Microsoft Bluetooth Stack:
1. Right-click on the Bluetooth icon in the task tray. In the pop-
up menu, click Add a Bluetooth Device.
.
2. The Add Bluetooth Device Wizard will start. Check the box
My device is set up and ready to be found. Click Next.
3. After the device search, select SocketCHS [xxxxxx]. Click
Next.
The characters in brackets are the last 6 characters of the
scanner’s Bluetooth Device Address, which is printed on a
label inside the battery compartment.
46
4.In the passkey options screen, select Use the passkey found
in the documentation and enter the default PIN
1234.
5. Your computer will exchange passkeys and connect to the
CHS. A status balloon will report that device drivers are being
installed.
6. After connecting, the CHS will beep once. A status balloon
report a Bluetooth serial communications link.
7. In the last screen of the wizard, note the COM number of the
Outgoing
COM port (the one in the status balloon).
CHAPTER 5: SETUP FOR WINDOWS XP & WINDOWS VISTA 47
Toshiba Bluetooth Stack:
1. Double-click on the Bluetooth icon at the bottom of your
screen.
2. In Bluetooth Settings, tap New Connection.
3. The Add New Connection Wizard will launch. Select Custom
Mode and click Next. The tablet will search for Bluetooth
devices in range.
4. In the list of devices, select Socket CHS [xxxxxx]. Click Next.
The characters in brackets are the last 6 characters of the
scanner’s Bluetooth Device Address, which is printed on a
label inside the battery compartment.
5. If a passkey is requested, enter the default PIN 1234. Click OK.
To indicate the connection, the CHS will beep once.
48
6. In the list of device services, select Serial Port. Click Next.
7. In the next screen, uncheck Use default COM port. Click
Next.\
8. The software will report that the default setting is
recommended. Click OK.
CHAPTER 5: SETUP FOR WINDOWS XP & WINDOWS VISTA 49
9.Select another COM port. If desired, check Auto Connect. Click
Next.
WARNING! Do not select a COM port that is used by
another device on your system!
10. After the wizard reports that COM port selection is complete,
remember the COM port number and click Next.
11. In the next screen, edit the connection name and/or icon if
desired and click Next.
12. In the last screen, click Finish.
50
Broadcom (Widcomm) Bluetooth Stack:
1.Perform a Quick Connect to a Bluetooth Serial Port. Click the
Bluetooth icon in the task tray. Click Quick Connect |
Bluetooth Serial Port | Find Devices.
It is essential to connect to the CHS via Quick Connect because
this sets the CHS as your default Bluetooth serial device.
2.During the device search, the CHS will appear as Socket CHS
[xxxxxx]. The characters in brackets are the last 6 characters
of the scanner’s Bluetooth Device Address, which is printed on
a label inside the battery compartment.
3. If a passkey is requested, enter 1234. To indicate the
connection, the CHS will beep once.
By default, the Bluetooth software will ask you for the
passkey each time you connect.
To stop the automatic prompts, under Advanced
Configuration, disable the Secure Connection requirement for
both the Local Service and Client Application, then unpair the
devices. Refer to the documentation for your Bluetooth
hardware/software for complete instructions.
CHAPTER 5: SETUP FOR WINDOWS XP & WINDOWS VISTA 51
STEP6:START SOCKETSCAN
Double-click on the SocketScan icon on your desktop.
STEP7:CONFIGURE SCANNER SETTINGS
1. Click the SocketScan icon in the task tray at the bottom of
the screen. In the pop-up menu, click Settings.
If the Settings option does not appear, click Start | Control
Panel | SocketScan Settings. In the General tab, select
“Display ‘Settings’ option in the SocketScan tray icon menu.”
2. Tap on the CS tab. Select Enable CS Support. IMPORTANT!!!
3. More fields will appear. Enter the following settings:
•Enable ActivePairing: Check if you want to use ActivePairing.
For instructions, refer to the end of this chapter.
52
• Port: Select the outgoing COM port number for the CHS.
• Good read indication on CS: Select how you would like
the CHS to indicate that it has successfully read data.
•Auto re-connect: Select the maximum number of attempts
and time limit per attempt for the CHS to try to reconnect
to your computer in case they are moved out of range from
each other.
• Power management: Disable CS Auto Power Off mode
CAUTION: Selecting this option will disable the Auto
Power Off mode and can result in complete
discharge of the CHS batteries. Use with caution.
Note: You must disable CS Auto Power Off mode if you
would like the CHS to automatically reconnect to the
computer after losing a connection.
•Advanced: When the PC is connected to the CHS, you can
modify the Bluetooth friendly name and security settings of
the CHS. Please refer to the instructions later in this chapter.
•Battery Level: When the scanner is connected, a progress
bar will show the scanner’s battery level.
4. After entering settings, click OK to save the changes.
CHAPTER 5: SETUP FOR WINDOWS XP & WINDOWS VISTA 53
STEP8:CONNECT COMPUTER TO CHS
1. Right-click the SocketScan icon at the bottom of the screen and
click Connect CS.
After you configure the correct Bluetooth hardware settings
in SocketScan, the Connect CS menu option allows you to
connect to the CHS directly from SocketScan, instead of
manually connecting via your Bluetooth software.
The Connect CS option will not appear unless you checked
the box Enable CS Support in the SocketScan settings.
2. If you are using the Microsoft Bluetooth stack, a balloon will
report that a device is requesting to connect. Click on the
balloon. As prompted, enter the passkey 1234 to connect.
3. SocketScan will begin to connect to the CHS. A status balloon
will report that SocketScan is opening the scanner.
4. After they connect, the CHS will beep, and the task tray icon
will change to an image of a scanner. A status balloon will
report that the scanner is ready to use.
54
STEP9:OPEN YOUR APPLICATION
1. Start the application that you want SocketScan to feed
scanned data into. Make sure a document or spreadsheet is
open.
If you scan into Microsoft Word, if the first character of
scanned data is a letter, it will be capitalized by default.
2. Place the cursor where you want data from the next scan to be
entered.
STEP10:SCAN DATA INTO YOUR APPLICATION
1. Press the trigger button and aim the scanner at the bar code.
The red scanner beam should cover the entire width of the
bar code. See Chapter 1 for scanning tips.
When data is read and sent to the computer, the scanner will
beep once, the LED will flash green, and the beam will turn
off. If no data is read in a few seconds, the beam will turn off,
and you must try again.
After you scan a bar code, the CHS will not allow you to
scan another bar code for 10 seconds or until the host
device confirms receipt of the scanned data.
2. After a successful scan, data should appear in your document.
By default, the cursor automatically advances to the next cell
or line, ready for the next scan.
Wait for the “Good Scan” indication before scanning another
bar code. If you scan too fast, the device can lock up until you
stop scanning.
CHAPTER 5: SETUP FOR WINDOWS XP & WINDOWS VISTA 55
SocketScan Auto-Reconnect
If your computer suspends or the CHS is moved out of range,
the connection will be lost. After the computer turns on again
or returns in range, SocketScan will try to re-connect
according to the “auto re-connect” settings you chose in
SocketScan.
After the time limit for re-connection attempts has
passed, you can click on the Socket CS Connect icon
on the desktop to manually initiate re-connection.
By default, CS Auto Power off mode is enabled. This mode
must be disabled in order to enable automatic reconnections.
DISCONNECTING
To disconnect, click on the SocketScan icon. In the menu, click
Disconnect CS.
Turning off the CHS
To turn off the CHS, press and hold the power button for at least
3 seconds, until the blue LED turns off.
56
SCANNER SETTINGS
You can configure these settings whether or not the CHS is
connected to your computer.
1. In SocketScan Settings, click on the General tab.
2. Adjust any settings as desired:
Good read notification sound: Select a sound to indicate good
reads of data. By default, the computer will beep. If you would
like the computer to play a .WAV file, select Play a .WAV file
and click Browse to select the file location.
Prefix/Suffix: Enter any prefixes and/or suffixes you would like
SocketScan to automatically add to scanned data (128 character
maximum, printable ASCII characters only). By default, SocketScan
will enter a carriage return after every data scan.
Display “Settings” option in the SocketScan tray icon
menu: Check this box to display the “Settings” option in the
SocketScan menu.
3. After adjusting any settings, click OK.
CHAPTER 5: SETUP FOR WINDOWS XP & WINDOWS VISTA 57
ADVANCED BLUETOOTHSETTINGS
The SocketScan utility enables you configure advanced Bluetooth
settings of the CHS, including the Bluetooth friendly name and
security settings.
1. In SocketScan Settings, click on the CS tab.
The Trigger and Barcodes tabs will only appear if
you are connected to the CHS.
2. At the bottom of the CS screen, the CHS battery level will be
indicated by a status bar. Click Advanced.
3. The CHS Advanced Settings screen will appear, reporting the
current Bluetooth friendly name assigned to the CHS.
58
4. If desired, select Friendly Name or Security and click Change.
5. In the screen that appears, enter any changes and click OK.
CHS Friendly Name: Enter a new friendly name and click OK.
IMPORTANT! Make sure the friendly name includes the
string “CHS” if you plan to also use the CHS with a
Windows Mobile powered device. Otherwise,
Connect!Agent will not be able to find the CHS.
CHS Security Settings: If enabled, the default security PIN code
is
1234. A new 4 digit PIN can be entered, but it must be entered
manually for each connection. The PIN is used to authenticate the
device to the host every time it connects.
CHAPTER 5: SETUP FOR WINDOWS XP & WINDOWS VISTA 59
If desired, click Delete Bonding to delete any bonding/pairing
information in the CHS. After making any changes, click OK.
6. If you modified any security settings, you will be prompted to turn
your CHS off and back on to make the changes take effect. Read
the message and click OK. Turn the CHS off and back on again.
7. When you return to the CHS Advanced Settings screen, click
Close.
8. In the SocketScan Settings screen, click OK.
60
REMOTE TRIGGER BUTTON
The SocketScan utility enables you to assign one of your
computer’s function keys to trigger the CHS.
1. In SocketScan Settings, click on the Trigger tab.
The Trigger and Barcodes tabs will only appear if
you are connected to the CHS.
2. Select the function key you would like to use as a trigger key.
Click OK.
CHAPTER 5: SETUP FOR WINDOWS XP & WINDOWS VISTA 61
SYMBOLOGY SELECTOR
The SocketScan utility makes it easy to modify which symbologies
you want the scanner to recognize and decode.
1. In SocketScan Settings, click on the Barcodes tab.
The Trigger and Barcodes tabs will only appear if
you are connected to the CHS.
2. Check the symbologies you wish to enable. Uncheck those you
wish to disable. Click OK.
Enabling all possible symbologies will make the
decode process slightly longer.
62
VERSION INFORMATION
1. In SocketScan Settings, click on the About tab.
2. View the version information. If the PC is connected to a CHS, the
control panel applet (CPL) and CHS firmware version will appear.
Click OK.
DUAL DEVICE SUPPORT
SocketScan versions 6.4.2 and later support the simultaneous use
of two Socket data collection devices from the same PC.
SocketScan can capture data from one cordless scanner at a time.
Simply connect or plug in each device as you normally would.
The functionality of each device is the same. No extra
configuration is required.
You can configure each device separately. In the SocketScan
menu, click the Settings option will have a submenu for you to
choose which device to configure.
CHAPTER 5: SETUP FOR WINDOWS XP & WINDOWS VISTA 63
6 | SETUP FOR PALM OS
This chapter explains how to install and use
the Cordless Hand Scanner (CHS) with a
Bluetooth enabled device running Palm OS
5.2 or later.
Before you begin the instructions in this
chapter, make sure you have installed the
batteries (and tether, if desired), and
charged the scanner, as described in Chapter
2, “Hardware Setup.”
Setup Summary
STEP 1: Uninstall other scanning software.
STEP 2: Install SocketScan software.
STEP 3: Turn on the CHS.
STEP 4: Start SocketScan
STEP 5: Connect PDA to CHS.
STEP 6: Open your application.
STEP 7: Scan data into your application.
Application Features
Scanner settings
Symbology Selector
Scan Test
64
For help using SocketScan, tap on the
top of any screen.
button on the
STEP1:UNINSTALL OTHER SCANNING SOFTWARE
Uninstall any bar code scanning software already installed in
your device, including previous versions of SocketScan.
1. Make sure the software is not running.
2. Tap Home, then tap Menu.
3. In the App menu, tap Delete.
4. Use the utility to uninstall the bar code scanning software.
STEP2:INSTALL SOCKETSCAN SOFTWARE
1. Use HotSync and a serial/USB cable or cradle to connect your
device to a host PC.
2. Insert the installation CD into your host PC.
3. Use My Computer or Windows Explorer to access your CD-
ROM drive. In the CD, click on SETUP.EXE.
4. The SocketScan Setup Center will appear in your web browser.
Read the first page and click Installation in the left margin.
CHAPTER 6: SETUP FOR PALM OS 65
5. In the SocketScan Installation page, scroll down to the Palm
OS section and click the Install link there.
6. Your web browser will present a series of dialogs.
Internet Explorer:
• In the File Download –Security Warning dialog, click Run.
• In the second warning dialog, click Run.
• Internet Explorer will download the file.
Firefox:
• In the file opening dialog, click Save File.
• Firefox will download the file.
• In the Downloads list, next to SocketScanCE.exe, click Open.
• In the warning dialog, click OK to continue.
7. The SocketScan Installation program will begin. Follow the
instructions on your screen to install the software.
8. When software installation is complete, disconnect the device
from the host PC. Soft reset the device by pressing the reset
button.
66
STEP3:TURN ON THE CHS
Press and hold the small power button for 3 seconds, until
the LED turns blue and the scanner beeps. The LED should blink
blue once every second to show that the Bluetooth radio is on
but not connected.
Time after turning on scanner Bluetooth mode
0-5 minutes Discoverable and connectable
5-10 minutes Connectable
10-20 minutes Not discoverable or connectable
20 minutes Scanner automatically powers off
STEP4:START SOCKETSCAN
1. Tap Home.
2. In the upper right corner, make sure All is selected.
3. Scroll down and tap on the SocketScan icon.
CHAPTER 6: SETUP FOR PALM OS 67
STEP5:CONNECT CHS TO PDA WITH BLUETOOTH
1. After you start SocketScan, the main screen of SocketScan will
appear, showing a picture of the Socket SD Scan Card. In the
Scanner Device drop-down menu, select Bluetooth CHS.
2. The screen will display a picture of the Cordless Hand Scanner.
In the Device is field, tap Enabled.
3. If you have not yet enabled your Bluetooth hardware, a
message will ask if you wish to do so. Tap OK.
68
4. Your device will begin searching for Bluetooth enabled
devices in range. After it finishes searching, select the Socket CHS from the list of discovered devices and tap OK.
Note: The characters in brackets are the last 6 characters of
the scanner’s Bluetooth Device Address, which is printed on a
label inside the battery compartment.
5. Your device will connect to the CHS. If a passkey is requested,
enter 1234.
6. When the devices connect, the CHS will beep once. The main
screen of SocketScan will report that the CHS is enabled, and
the Configure, Symbologies, and Test buttons will appear.
If the PDA suspends, the CHS will automatically reconnect once you turn on the PDA again.
CHAPTER 6: SETUP FOR PALM OS 69
If the CHS is taken out of range, or if the Bluetooth
connection is otherwise lost, to resume operation you
must enable it again in SocketScan.
For more information about the meanings of LEDs
and beeps, please see Chapter 1.
STEP6:OPEN YOUR APPLICATION
1. Start the Palm application that you want to receive the data
(e.g., Memo). Make sure a document or spreadsheet is open.
Note: You cannot scan data into Palm Note Pad, because it is a
graphics-based program.
2. Place the cursor where you want data from the next scan to
enter.
70
STEP7:SCAN DATA INTO YOUR APPLICATION
1. Press the trigger button and scan the bar code.
When data is read and transmitted to the host, the scanner
will beep once, the LED will flash green, and the beam will
turn off.
If the Scanner fails to read data within a few seconds, the
scanner beam will turn off, and you must try again.
2. After a successful scan, data should appear in your document.
For example, after you scan a bar code into a Memo, data
should appear in the first line. The default “CR” (carriage
return) suffix will advance the cursor to the next line, ready
for the next scan.
Wait for the “Good Scan” indication before you scan another
bar code. If you try to scan too fast, the device can lock up
until you stop scanning.
Turning off the CHS
To turn off the CHS, press and hold the power button for at least
3 seconds, until the blue LED turns off.
CHAPTER 6: SETUP FOR PALM OS 71
SCANNER SETTINGS
1. Make sure the main screen of SocketScan reports that the CHS
is enabled. Tap Configure.
You can configure prefix/suffixes whether or not the
CHS is connected to your device.
2. The Configure screen will appear. Enter any settings, as
desired:
•Trigger Mode: Select Local to directly trigger the scanner
whenever you press the trigger button. Select Remote to
have the scanner verify a connection to your PDA before it
activates the scanner beam.
•Read Indicator: Select how you would like the CHS to
indicate that data was successfully decoded and
transmitted to the PDA.
•Auto reconnect to last device: Check to have your PDA
automatically connect to the last CHS unit it connected to
whenever you tap Enabled in the main screen of
SocketScan.
72
•Keep PDA alive for: Select how long you would like the
PDA to stay alive after the last scan. This feature allows you
to scan data for several hours without touching the PDA, as
long as you scan at least once before the time limit passes.
Select System Default to keep your PDA alive for the
amount of time set as default in the PDA’s system settings.
•Insert Special: First tap in the Prefix or Suffix field to
indicate where you would like to enter special data, such as
a date stamp, time stamp, tab, etc. Then tap on the Insert
Special drop-down menu and select the type of special
data to enter.
•Prefix: Tap to enter characters you would like appended
before scanned data (128 character maximum). Besides
special data items, only printable ASCII characters can be
used.
•Suffix: Tap to enter characters you would like appended
after scanned data (128 character maximum). Besides
special data items, only printable ASCII characters can be
used. The default suffix is a carriage return [CR].
•Launch App: Check the box, then use the drop-down
menu that appears to select an application that you would
like SocketScan to automatically enter data into whenever
you press the trigger button. The application will launch
only when you are outside of SocketScan (i.e., SocketScan is
running in the background).
If you configured SocketScan to launch an application,
whenever you scan data into a document, the data will
only be entered after any existing data, no matter
where you place the cursor. You will not be able to
scan data into the middle of existing data.
CHAPTER 6: SETUP FOR PALM OS 73
For example, if you already scanned three lines of data
into Memo, the next data you scan will appear on the
fourth line, even if you place the cursor on a previous
line before scanning.
3.After entering any settings, tap OK to save the changes.
SYMBOLOGY SELECTOR
The feature makes it easy to modify which symbologies you want
the scanner to recognize. By default, the scanner is set to
recognize eight of the most common symbologies.
1. In the main screen of SocketScan, tap Symbologies.
2. In the screen that appears, check the symbologies you wish to
enable. Uncheck those you wish to disable. Tap OK.
Enabling all possible symbologies will make the
decode process slightly longer.
74
SCAN TEST
SocketScan includes a Test feature that makes it easy to
determine the symbology, number of characters, and decoded
data (in either ASCII or Hex) of any bar code supported by the
scanner. This is especially useful if you encounter a bar code that
the scanner will not decode by default.
1. In the main screen of SocketScan, tap Test.
2. The Test Scan screen will appear. If desired, check the View
as Hex box to view scanned data in hexadecimal format.
Otherwise, data will appear as ASCII.
3. Scan the bar code. You can either press the trigger button on
the CHS, or press the Scan button on the screen. SocketScan
will report the properties of the bar code.
4. After you complete your testing, tap OK.
CHAPTER 6: SETUP FOR PALM OS 75
7 | SETUP FOR RIMBLACKBERRY
This chapter explains how to install and use
the Cordless Hand Scanner (CHS) with a RIM
BlackBerry® Bold™, Curve™ or Pearl™
Smartphone.
Before you begin the instructions in this
chapter, make sure you have installed the
batteries (and tether, if desired), and
charged the scanner, as described in Chapter
2, “Hardware Setup.”
Setup Summary
STEP 1: Install SocketScan software.
STEP 2: Turn on the CHS.
STEP 3: Pair smartphone with CHS.
STEP 4: Start SocketScan
STEP 5: Connect smartphone to CHS.
STEP 6: Open your application.
STEP 7: Scan data into your application.
8. Select the checkbox for SocketScan and click Next.
9. Click Finish.
10. After the software finishes loading, click Close.
STEP2:TURN ON THE CHS
Press and hold the small power button for 3 seconds, until
the LED turns blue and the scanner beeps. The LED should blink
blue once every second to show that the Bluetooth radio is on
but not connected.
Time after turning on scanner Bluetooth mode
0-5 minutes Discoverable and connectable
5-10 minutes Connectable
10-20 minutes Not discoverable or connectable
20 minutes Scanner automatically powers off
STEP3:PAIR SMARTPHONE WITH CHS
1. In the Home Screen, click Set Up Bluetooth.
If your device does not have the Set Up Bluetooth option, click
Settings then Bluetooth.
2. A dialog will ask you to make sure the Bluetooth device is in
pairing mode (connectable mode). Click OK.
3. Your smartphone will begin searching for Bluetooth enabled
devices in range.
4. In the list of found devices, click Socket CHS [xxxxxx].
The characters in brackets are the last 6 characters of
the scanner’s Bluetooth Device Address, which is
printed on a label inside the battery compartment.
5. When prompted to enter a numeric passkey, type
6. A dialog will report that pairing is complete.
1234.
78
STEP4:START SOCKETSCAN
1.In the Home Screen, click SocketScan.
For some smartphones, the SocketScan icon appears in
the Downloads folder. You may want to move it to the
Home Screen or into the Applications folder.
2. The SocketScan main screen will appear, with a picture
indicating that the smartphone is not connected to the CHS.
STEP5:CONNECT SMARTPHONE TO CHS
1. Make sure the CHS is still turned on.
2. In the SocketScan menu, click Connect CS.
3. A dialog will report that SocketScan is requesting changes to
its application control permissions. Click View.
4. Accept the default permissions. Click Allow. In the Options
menu, click Save.
5. In the SocketScan main screen, open the SocketScan menu
and click Connect CS.
6. The smartphone will begin connecting to the CHS.
7. After the smartphone connects to the CHS, the picture on the
main screen of SocketScan will change to indicate the
connection. A progress bar will also display the battery level
of the CHS.
STEP6:OPEN YOUR APPLICATION
1. Start the application that you want to receive the data (e.g.,
MemoPad). Make sure a document or spreadsheet is open.
To quickly change applications, in the SocketScan
menu, click Switch Applications.
2.Place the cursor where you want data from the next scan to go.
CHAPTER 7: SETUP FOR RIM BLACKBERRY 79
STEP7:SCAN DATA INTO YOUR APPLICATION
1. Press the trigger button and scan the bar code.
When data is read and transmitted to the smartphone, the
scanner will beep once, the LED will flash green, and the
beam will turn off.
If the Scanner fails to read data within a few seconds, the
scanner beam will turn off, and you must try again.
After you scan a bar code, the CHS will not allow you to
scan another bar code for 10 seconds or until the
smartphone confirms receipt of the scanned data.
2. After a successful scan, data should appear in your document.
The default “CR” (carriage return) suffix will advance the
cursor to the next line, ready for the next scan.
Wait for the “Good Scan” indication before you scan
another bar code. If you try to scan too fast, the device
can lock up until you stop scanning.
DISCONNECTING
To disconnect, in the SocketScan menu, click Disconnect CHS.
Turning off the CHS
To turn off the CHS, press and hold the power button for at least
3 seconds, until the blue LED turns off.
80
SYMBOLOGY SELECTOR
The feature makes it easy to modify which symbologies you want
the scanner to recognize. By default, the scanner is set to
recognize several of the most common symbologies.
You can configure symbologies only when the CHS is
connected to your smartphone.
1. In the SocketScan menu, click Symbology Selector.
2. In the screen that appears, press the space key to check the
symbologies you wish to enable. Uncheck those you wish to
disable.
3. In the Options menu, click Save.
Enabling all possible symbologies will make the
decode process slightly longer.
SCANNER SETTINGS
You can configure scanner settings only when the CHS
is connected to your smartphone.
1. In the SocketScan menu, click Settings.
2. In the Settings screen, enter any settings, as desired:
•Prefix: Type characters you would like appended before
scanned data (100 character maximum). Besides special data
items, only printable ASCII characters can be used.
•Suffix: Type characters you would like appended after
scanned data (100 character maximum). Besides special data
items, only printable ASCII characters can be used. The default
suffix is a carriage return [CR].
•Beeper Frequency: Select the frequency of the beep that the
CHS emits to indicate good scans, power on/off, connection/
disconnection, etc.
CHAPTER 7: SETUP FOR RIM BLACKBERRY 81
•Good Scan Beep: Select to have the CHS beep to indicate
that data was successfully decoded and transmitted to the
smartphone.
•Good Scan LED: Select to have the CHS LED turn green to
indicate that data was successfully decoded and transmitted
to the smartphone.
•Disable Auto Power off: Select to have the CHS stay on even
when there has been no connection to a device for 20 minutes.
3. After entering any settings, in the Options menu, click Save.
CSBONDING
This option lets you eliminate the need to enter the passkey every
time you connect.
1. In the SocketScan menu, click CS Bonding.
2. In the dialog, click Bond with CS.
3. A dialog will direct you to enter the passkey the next time you
connect to suppress the passkey prompt in the future. Click OK.
VERSION INFORMATION
1. In the SocketScan menu, click About.
2. A screen will display the SocketScan version number. If the
CHS is connected, the CHS firmware version will also be
reported.
82
APPENDIX A
S
PECIFICATIONS
Physical Characteristics
Size: 125l x 31h x 35w (mm) 4.9l x 1.2h x 1.4w (in.)
Total Mass: approx. 90 g (0.2 lb)
Power Source: Two AAA NiMH rechargeable batteries
Expected Battery Life with Normal Operation (connected via
Bluetooth and minimum 2,000 bar code scans): 8 hours
Environmental Specifications
Operating Temperature:
• CHS 7E: +32 to 140°F (0 to +60°C)
• CHS 7M/7P: -4 to +140°F (-20 to +60°C)
Storage Temperature:
• CHS 7E: -22 to +158°F (-30 to +70°C)
• CHS 7M/7P: -40 to +158°F (-40 to +70°C)
Relative Humidity: 5% to 95% non-condensing
Ambient Light:
• CHS 7E: 0.5 ft candles (5 lux) to 8,000 ft candles (86,112 lux)
• CHS 7M/7P: Sunlight: 10,000 ft candles (107,640 lux);
Artificial light: 450 ft candles (4,844 lux)
Electrical Specifications
Power Source: Two NiMH rechargeable batteries
Expected Battery Life: 14,000+ scans in 19 hours with a Bluetooth
connection in typical usage conditions
Laser Power (650 nm):
• CHS 7M: 0.7 mW (±0.1 mW)
• CHS 7P: 1.7 mW (±0.2 mW)
Operating System Support:
• Windows Mobile 2003, 2003SE, 5.0 for Pocket PC/Pocket PC Phone
• Windows Mobile 6.0 or 6.1 Classic/Professional
• Windows CE.NET for the Intermec CK30
• Windows XP Professional/Tablet PC (SP1, SP2, SP3)
APPENDIX A: SPECIFICATIONS 83
• Windows Vista Business/Ultimate (SP1)
• Palm OS 5.2 and later
• RIM BlackBerry OS for Curve, Bold, Pearl smartphones
For information about using the CHS with Symbian OS, please
visit: www.socketmobile.com/products/
Decode Distance (depends on symbol size, symbology, label
media, W-N Ratio, scan angle)
• CHS 7E: 1.5 to 8 inches (3.8 to 20 cm) typical
• CHS 7M: 1.5 to 20 inches (3.8 to 51 cm) typical
• CHS 7P: 1.5 to 45+ inches (3.8 to 144 cm) typical
Bluetooth Characteristics
Interface Standard: Bluetooth Serial Port Profile
Protocol: Bluetooth 2.0 with Enhanced Data Rates (EDR), 2.45
GHz ISM band frequency hopping
Antenna: Integrated
Radio Range: Up to 330 ft (100 m), depending on environment
Connection: Point-to-point
Security: 56 bit encryption
RF Power: Class 1 radio; Typical Output: 12 dbm
Bluetooth Stack Support
Windows Mobile/CE:
• Broadcom 1.5 or greater
• Microsoft Bluetooth stack
• Stonestreet One 1.2.4 (Build 1783)
Windows XP and Windows Vista:
• Most Bluetooth stacks, including Microsoft, Toshiba, and
Broadcom
Certification/Compliance
• CHS 7E: FCC: Part 15, Class B; CE: EN55024:2003; C-TICK: s.182;
RoHS; Bluetooth 1.1; Bluetooth QD ID B0164000; ETS 300 328;
ETS 300 826
• CHS 7M/7P: Same as 7E plus TELEC, IEC60825-1:1993 +A1:1997
+A2:2001
About Bluetooth Range
The Cordless Hand Scanner features a powerful Class 1 Bluetooth
radio to provide the maximum possible range. As with all
wireless technologies, the connection range can vary widely
depending on many factors such as the brand and placement of
the host device, the type and size of physical obstacles and the
presence and activity level of competing radio transmissions.
In range testing of the CHS while connected to a variety of
typical host devices with Class 2 radios, functional connection
APPENDIX A: SPECIFICATIONS 85
distances from 18 to over 100 feet have been experienced
depending on the environment. The following conditions
appear to reduce the Bluetooth connection range:
• The presence of soft, absorbent materials such as paper,
fiberglass insulation, foam material in office cubical walls,
carpeting and, to a lesser extent, even sheetrock and wood
construction materials. Hard materials such as concrete
increase the range.
• Human bodies or containers of liquid positioned between the
host and the CHS.
• The presence and activity level of competing Bluetooth or
802.11 (Wi-Fi) systems using the same 2.4 GHz frequency.
• Metal in a grid pattern, such as chain link fencing or chicken
wire. This type of material may block the Bluetooth (or Wi-Fi)
signal completely.
86
APPENDIX B
S
AFETY AND USAGE TIPS
About Bluetooth and Health
Bluetooth wireless technology allows you to use short-range
radio signals to connect a variety of devices, such as bar code
scanners, mobile phones, Pocket PCs, notebook computers,
printers, LAN access points, and many other devices at home or
work. These radio signals replace the cables that have
traditionally connected these devices.
Bluetooth products have small radio transmitters and receivers.
Output power is normally very low, only 15.75 mW. This gives a
working range of approximately 10 meters.
The maximum exposure levels from Bluetooth products are far
below recommended safety guidelines. At most, typical
Bluetooth devices (15.75 mW) reach only one percent of the
prescribed safety levels.
Product Care
• Do not expose your product to liquid, moisture or extreme
humidity.
• Do not expose your product to extreme high or low
temperatures.
• Do not expose your product to lit candles, cigarettes, or cigars,
or to open flames, etc.
• Do not drop, throw or try to bend the product, as rough
treatment could damage it.
• Do not paint your product, as the paint could obstruct parts
and prevent normal use.
• Do not attempt to disassemble your product: a broken
warranty seal will void the warranty. The product does not
contain consumer serviceable components. Should your CHS
need service, please contact Socket technical support at:
http://support.socketmobile.com
• Treat your product with care. Keep in a clean and dust-free
place.
APPENDIX B: SAFETY AND USAGE TIPS 87
• Changes or modifications of this product, not expressly
approved by Socket, may void the user’s authority to operate
the equipment.
Antenna Care
Do not place a metallic shield around the Cordless Hand Scanner
since it will reduce the radio transmission efficiency.
Efficient Use
For optimum performance, please make sure that there is no
metal surrounding your Cordless Hand Scanner.
Driving
RF energy may affect some electronic systems in motor vehicles,
such as car stereo, safety equipment, etc. Check with your vehicle
manufacturer to be sure that the Cordless Hand Scanner will not
affect the vehicle’s electronics.
Aircraft
• Turn off your Cordless Hand Scanner before boarding any
aircraft.
• To prevent interference with communications systems, you
must not use your Cordless Hand Scanner while the plane is in
the air.
• Do not use it on the ground without permission from the
crew.
Radio Frequency Exposure
Your Cordless Hand Scanner contains a radio transmitter and
receiver. When in operation, it communicates with a Bluetooth
enabled mobile computer by receiving and transmitting radio
frequency (RF) magnetic fields in the frequency range 2400 to
2483.5 MHz. The output power of the radio transmitter is 15.75
mW. The Cordless Hand Scanner is designed to be in compliance
with the RF exposure limits set by national authorities and
international health agencies
1
when installed or used separately
from other antennas or radio transmitters.
1
Examples of RF exposure standards and guidelines:
ICNIRP, “Guidelines for limiting exposure to time-varying electric, magnetic, and
electromagnetic fields (up to 300 GHz)”, International Commission on NonIonizing Radiation Protection (ICNIRP), Health Physics, vol. 74, pp 494-533, April
1998.
88
99/519/EC, EU Council Recommendation on the limitation of exposure to the
general public to electromagnetic fields 0 Hz – 300 GHz, Official Journal of the
European Communities, July 12, 1999.
ANSI/IEEE C95.1-1992, “Safety levels with respect to human exposure to radio
frequency electromagnetic fields, 3 kHz to 300 GHz”, The Institute of Electrical and
Electronics Engineers, Inc., New York, 1991.
FCC Report and Order, ET Docket 93-62, FCC 96-326, Federal Communications
Commission (FCC), August 1996.
Radiocommunications (Electromagnetic Radiation Human Exposure) Standard
1999, Australian Communications Authority (ACA), May 1999.
APPENDIX B: SAFETY AND USAGE TIPS 89
APPENDIX C
B
AR CODE LABEL SPECIFICATIONS
All bar code symbols/labels should satisfy the appropriate AIM
Uniform Symbology Specification.
Background Substrate:
The bar code symbol should be printed on material (media) that
is reflective and has a matte (not glossy) finish. A background
diffuse reflectance of at least 70% to 80% is desirable for
optimum contrast. Retro-reflective media should be used to
obtain decode distances greater than 36 inches.
Ink Color and Type:
The inked bars should not exceed 25% reflectance at the
wavelength that is being used for reading, whether printed with
black ink or colored ink. The reflectance value should not vary
more than 5% within the same character.
Voids and Specks:
The code should be printed clearly, free of voids, specks,
blemishes and lines that could “fool” the scanner. Specks or
blemishes in the white spaces, or false or missing bar sections
could be interpreted by the reading equipment as part of the
code. Generally, the width of such flaws is more serious than the
height. Code symbols/ labels should be rejected if these defects
are present.
Definition:
The bars in the bar code symbol should be well defined. Their
edges should not be rough or fuzzy, so that the bars and spaces
have the proper widths intended for the bar code symbology
used.
Contrast:
Background reflectance (that of the substrate on which the codes
are printed) should always provide a good contrast relative to
the ink reflectance (that of the code bars). The difference
between the two should be at least 37.5% at the wavelength
used for reading.
90
Tolerance:
The ratio of the widths of bars and spaces in a bar code symbol
must conform to the appropriate AIM bar code specifications and
can cause problems if not correct throughout the bar code.
Problems can occur when bar edges are smeared or rough, or
when they exhibit voids.
APPENDIX C: BAR CODE LABEL SPECIFICATIONS 91
APPENDIX D
E
NABLING OR DISABLING SYMBOLOGIES
The CHS is pre-set to automatically detect and decode (autodiscriminate) the most common bar code symbologies. To enable
or disable symbologies, use the SocketScan Symbology Selector.
Notes:
• The length of some symbologies will change after Symbology
Selector is used. See Table 1.
• Enabling more symbologies will make the scanner work harder
to search through more possible combinations, making the
decoding process slightly longer.
• The advanced symbology parameters listed in Table 2 can only be
modified with the SocketScan Advanced Programming Guide or
SocketScan SDK. Check the Socket website for updates.
Code 128 (USS-128 & UCC/EAN 128) Enabled Any Any
Code 39*
Code 39 Enabled 2 to 23 2 to 55
Trioptic Code 39 Enabled 2 to 23 2 to 55
Code 39 Full ASCII Disabled 2 to 23 2 to 55
Code 93 Disabled 2 to 38 2 to 55
Interleaved 2 of 5* Enabled 14 Only 2 to 55
Discrete 2 of 5* Disabled 12 Only 2 to 55
Codabar Disabled 5 to 55 2 to 55
MSI Plessey* Disabled 1 to 30 2 to 55
RSS-14 (Standard, Limited, Expanded) Disabled N/A N/A
*Warning: Setting the length to “Any” may lead to inaccurate decodes of these symbologies.
Check Digit Verification Disabled
Transmit Check Digit Disabled
Convert I 2 of 5 to EAN-13 Disabled
RSS-14
RSS-14 Limited Disabled
RSS-14 Expanded Disabled
Disabled
APPENDIX D: ENABLING/DISABLING SYMBOLOGIES 93
APPENDIX E
D
ECODE ZONE
The decode zones for the Cordless Hand Scanner are shown
below. The minimum element width (“X Dimension” or bar code
“size”) is the width in thousandths of an inch (mils) of the
narrowest element (bar or space) in the symbol. The figures
shown are the typical scanning distances (depths of field) for
selected bar code sizes. The maximum usable length of a bar
code symbol (Width of Field) at any given range is also shown.
CHS 7E
94
CHS 7M
APPENDIX E: DECODE ZONE 95
CHS 7P
96
APPENDIX F
R
ESTORING FACTORY DEFAULTS
To restore the CHS to its factory defaults, do the following:
1. Turn on the CHS. Make sure the CHS does not have a Bluetooth
connection.
2. While pressing the trigger button, briefly press and release the
power button.
3. Wait 15 seconds or until you hear a single beep.
4. Release the trigger button. If you performed the actions
correctly, multiple beeps will sound, and the CHS will power
off.
5. The next time you power on the CHS, it will reset the virtual
memory and scan engine to their factory default settings.
APPENDIX F: RESTORING FACTORY DEFAULTS 97
APPENDIX G
T
ROUBLESHOOTING
For help on SocketScan, tap Start | Help on a Pocket PC, or tap on
the
SYMPTOM
tray of my Windows-based mobile computer and can’t trigger
the scanner or scan any bar codes.
POSSIBLE REASON SOLUTION
Your mobile computer is not
connected to the Cordless Hand
Scanner.
SYMPTOM
no data appears on my screen, and the beam eventually turns off.
POSSIBLE REASON SOLUTION
The scanner is too close or too
far from the bar code.
The bar code is incorrectly
formatted or poorly printed.
The bar code symbology may
be disabled or not supported by
the Cordless Hand Scanner.
You don’t have an application
open to scan data into.
icon on a Palm device.
: I get the “No Scanner Detected” icon in the task
Make sure the Cordless Hand
Scanner is on and in range and
has enough battery power. Try
to reconnect.
: When I try to scan, the scanner beam activates, but
Practice so you get accustomed
the most effective distance and
scanning angle.
Try scanning a bar code that is
correctly formatted or printed
well, such as on a retail package.
Use Scan Demo for Windows
Mobile or the Test screen for
Palm OS to identify the
symbology. If needed, enable
the symbology by using
Symbology Selector for Windows
Mobile or the Symbology screen
for Palm OS.
Open an application, such as
Excel, and place the cursor
where you want scanned data to
go. Try scanning again.
98
SYMPTOM: When I scan a lot of bar codes very fast, the scanner
locks up and won’t work for a few seconds.
POSSIBLE REASONS SOLUTION
You are scanning too fast for
the Error Proof Protocol to
confirm that the mobile
computer has successfully
received each scan of data.
Wait for the confirmation beep
after each scan before you scan
a new bar code. You may need
to re-scan data that was not
correctly received by the mobile
computer.
SYMPTOM
: My mobile computer cannot find the Cordless Hand
Scanner, and/or I get an error message saying that there are
connection problems.
POSSIBLE REASONS SOLUTION
You are too far from the
Cordless Hand Scanner.
Move the devices closer
together, within a range of 10-
15 meters.
The Cordless Hand Scanner is
not turned on.
You have assigned another
device as your favorite or
default Bluetooth serial device.
You are using an XP or Vista
Turn on the Cordless Hand
Scanner.
Remove any settings that assign
another device as your favorite
Bluetooth serial device.
Start the Bluetooth software.
system without Connect!Agent,
and you did not start the
Bluetooth software.
The Bluetooth radio of your
mobile computer is not turned
on.
Turn on the Bluetooth radio of
your mobile computer.
APPENDIX G: TROUBLESHOOTING 99
SYMPTOM
: While scanning with the CHS, I turned off the
Pocket PC, or my Pocket PC entered suspend mode. Now my
Pocket PC won’t turn on again.
POSSIBLE REASONS SOLUTION
This is a known problem with
the Widcomm stack (built into
HP h221X iPAQ Pocket PCs with
ROM version 1.00).
Soft reset the Pocket PC by
pressing the reset button.
SYMPTOM: My Pocket PC shows an error message saying that
there are insufficient device resources.
POSSIBLE REASONS SOLUTION
Some HP iPAQ Pocket PCs are
not compatible with the
Cordless Hand Scanner.
The CHS will not work with your
Pocket PC at this time.
SYMPTOM
: Connect!Agent has found multiple CHS devices, and
I don’t know which one to choose.
POSSIBLE REASONS SOLUTION
This is your first time using
Connect!Agent to connect to a
CHS, and Connect!Agent has
found multiple CHS devices
using the default name.
Same as above. If you have a Windows XP or
Turn off the CHS device(s) you
do not want to connect to. Tap
Refresh. Connect!Agent will
connect to and save information
about your CHS to exclusively
connect to it in the future.
Windows Vista system, you can
install SocketScan and use the
Advanced Security Settings to
change the scanner’s Bluetooth
friendly name to something you
can easily recognize.
100
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