Socket Mobile Bluetooth iPAQ User Manual

Cordless Hand Scanner Series 7

with Bluetooth® Wireless Technology

User’s Guide

11/2008 Document # 6410-00233 R

COPYRIGHT NOTICE

Socket, the Socket logo, Battery Friendly, Cordless Hand Scanner with Bluetooth Wireless Technology, SocketCare, SocketScan, Mobility Friendly, Connect!Agent, SoMo, and Error Proof Protocol are trademarks or registered trademarks of Socket Mobile, Inc. Bluetooth and the Bluetooth logos are registered trademarks owned by Bluetooth SIG, Inc., U.S.A. and licensed to Socket Mobile, Inc. All other brand and product names are trademarks of their respective holders.

The Cordless Hand Scanner includes technology licensed under United States Patent Numbers 5,902,991, 7,429,000 B1 and D526,320 S.

Reproduction of the contents of this manual without the permission of Socket Mobile is expressly prohibited. Please be aware that the products described in this manual may change without notice.

Feel free to contact Socket Mobile at:

Socket Mobile, Inc.

39700 Eureka Drive Newark, CA 94560-4808 USA

Other than the above, Socket Mobile can assume no responsibility for anything resulting from the application of information contained in this manual.

Please refrain from any applications of the Socket Mobile Cordless Hand Scanner that are not described in this manual. Please refrain from disassembling the Cordless Hand Scanner. Disassembly of this device will void the product warranty.

You can track new product releases, software updates and technical bulletins by visiting the Socket Mobile website at:

www.socketmobile.com

TABLE OF CONTENTS

Scanner Versions 6 About the Software 6 Package Contents 7 System Compatibility Requirements 7 Product Registration 8 SocketCare™ Service Program 8 Accessories 8 Additional Documentation 8 Hardware Features 9

2 | HARDWARE PREPARATION 11

Installing Batteries and Attaching the Tether 11 Assembling the AC Adapter 13 Charging the Scanner 13

3 | SETUP FOR WINDOWS MOBILE 14

STEP 1: Uninstall Other Scanning Software 15 STEP 2: Install SocketScan and Connect!Agent 16 STEP 3: Start SocketScan 19 STEP 4: Configure Scanner Settings 19 STEP 5: Turn on the CHS 21 STEP 6: Connect Device to CHS 21 STEP 7: Start Your Application 23 STEP 8: Scan Data into Your Application 24 Disconnecting 25 Symbology Selector 26 Scanner Settings 27 Scan Demo 28 Connect!Agent Utility 29 Dual Device Support 30

4 | SETUP FOR THE INTERMEC CK30 31

STEP 1: Install Connect!Agent and SocketScan 32 STEP 2: Turn on the CHS 33 STEP 3: Start SocketScan 34 STEP 4: Connect CK30 to CHS 34 STEP 5: Open Your Application 36 STEP 6: Scan Data into Your Application 36 Disconnecting 37

Symbology Selector 38 Prefixes/Suffixes 39 Power Settings 40

5 | SETUP FOR WINDOWS XP AND VISTA 41

STEP 1: Uninstall Other Scanning Software 42 STEP 2: Install the Software 42 STEP 3: Turn on the CHS 44 STEP 4: Start Bluetooth on Your Computer 45 STEP 5: Configure Bluetooth Settings 45 STEP 6: Start SocketScan 52 STEP 7: Configure Scanner Settings 52 STEP 8: Connect Computer to CHS 54 STEP 9: Open Your Application 55 STEP 10: Scan Data into Your Application 55 Disconnecting 56 Scanner Settings 57 Advanced Bluetooth Settings 58 Remote Trigger Button 61 Symbology Selector 62 Version Information 63 Dual Device Support 63

6 | SETUP FOR PALM OS 64

STEP 1: Uninstall Other Scanning Software 65 STEP 2: Install SocketScan Software 65 STEP 3: Turn on the CHS 67 STEP 4: Start SocketScan 67 STEP 5: Connect CHS to PDA with Bluetooth 68 STEP 6: Open Your Application 70 STEP 7: Scan Data into Your Application 71 Scanner Settings 72 Symbology Selector 74 Scan Test 75

7 | SETUP FOR RIM BLACKBERRY 76

STEP 1: Install SocketScan Software 77 STEP 2: Turn on the CHS 78 STEP 3: Pair Smartphone with CHS 78 STEP 4: Start SocketScan 79 STEP 5: Connect Smartphone to CHS 79 STEP 6: Open Your Application 79 STEP 7: Scan Data into Your Application 80 Disconnecting 80 Symbology Selector 81

Scanner Settings 81 CS Bonding 82 Version Information 82

APPENDICES

A SPECIFICATIONS 83 B SAFETY AND USAGE TIPS 87 C BAR CODE LABEL SPECIFICATIONS 90 D ENABLING OR DISABLING SYMBOLOGIES 92 E DECODE ZONE 94 F RESTORING FACTORY DEFAULTS 97 G TROUBLESHOOTING 98 H TECHNICAL SUPPORT 102

LIMITED WARRANTY 103 REGULATORY COMPLIANCE 107

1 | INTRODUCTION

Thank you for purchasing the Socket Cordless Hand Scanner (CHS) Series 7 with Bluetooth Wireless Technology. The CHS combines the power of bar code scanning with the convenience of Bluetooth wireless technology so you can collect bar coded data without being tied to your mobile or desktop computer. Compact, lightweight, and ergonomically designed to fit comfortably in a hand, the CHS is ideal for high volume data collection applications.

SCANNER VERSIONS

The CHS Series 7 includes three versions of the scanner.

• The entry-level CHS 7E uses

linear CMOS imaging technology.

• The mid-level CHS 7M has a

Class 1 laser scanner.

• The performance level CHS 7P

features a Class 2 laser scanner and a ruggedized construction.

ABOUT THE SOFTWARE

SocketScan™ enters scanned data directly into any

Windows, Palm or RIM OS program as if the data were manually typed. Included is a utility that enables you to configure Prefix/Suffixes, sounds, and other special settings for the CHS.

Connect!Agent™ software for Windows Mobile automates

Bluetooth by setting up and managing the wireless connection.

ActivePairing

connect to a specific host computer by scanning a special bar code.

Error Proof Protocol

confirming in real time that scanned data has reached the host computer. This minimizes the risk of data loss from a dropped connection.

™

for Windows Mobile, XP and Vista enables you to

™

ensures reliability of data collection by

PACKAGE CONTENTS

• Cordless Hand Scanner with Bluetooth Wireless Technology

• AC charging adapter with international plugs

• 2 NiMH rechargeable AAA batteries

• Lanyard with retractable tether

• Software Installation CD

• Booklets with copyright, warranty, and regulatory compliance

SYSTEM COMPATIBILITY REQUIREMENTS

Windows Mobile:

• Any of the following Windows Mobile versions:

− Windows Mobile 2003, 2003SE or 5.0 for Pocket PC/Pocket PC

Phone

− Windows Mobile 6.0 or 6.1 Classic/Professional

• Bluetooth radio

• Either of the following Bluetooth stacks:*

− Broadcom 1.5 or later

− Microsoft Bluetooth stack for Windows Mobile

− Stonestreet One 1.2.4 (Build 1783)

• Software installation requires a Windows-based host PC with

the appropriate synchronization software (available free from the Microsoft website).

Windows CE.NET Intermec CK30 mobile computer.

Windows XP and Windows Vista

• Windows XP Professional/ Tablet PC (SP1, SP2, SP3) or

Windows Vista Business/Ultimate (SP1)

• Bluetooth radio

• Bluetooth stack from Microsoft, Toshiba or Broadcom

Palm OS

• Palm OS 5.2 or later

• Bluetooth wireless technology

• Software installation requires Palm Desktop Software on a

host computer.

: The CHS Series 7 is compatible with the

CHAPTER 1: INTRODUCTION 7

RIM BlackBerry:

• Any of the following devices:

− Curve 83xx

− Pearl 81xx

− Bold 9000

For instructions on using the CHS with a smartphone running Symbian OS, visit: www.socketmobile.com/support/downloads

For software updates, visit: www.socketmobile.com/support/downloads/

PRODUCT REGISTRATION

Socket highly recommends that all customers register their products. Registered users receive priority for technical support and can choose to obtain special offers, upgrades, and new product information. Register online at: support.socketmobile.com

SOCKETCARE

The SocketCare service program is available for the Cordless Hand Scanner. For more information, please visit:

www.socketmobile.com/support/socketcare/

™

SERVICE PROGRAM

ACCESSORIES

Various accessories are available for the CHS, including:

• Charging cradle

• Car charger

• Scanning Companion USB Bluetooth adapter

• Accessory pack with lanyard, pull reel, and batteries

• Mobile Power Pack (available in Americas and Asia Pacific)

For more information, please visit:

www.socketmobile.com/products/accessories/

ADDITIONAL DOCUMENTATION

Socket has also published Quick Start Guides and an Advanced Programming Guide, which includes information on enabling special scanning settings (e.g., raw data mode). Download them online at: www.socketmobile.com/support/downloads/

HARDWARE FEATURES

Product Diagram

Scanner exit window

Battery cover

Status indicator LED

Trigger button

Power button

Stylus tip

Rechargeable Batteries and AC Adapter

Charge the internal batteries by using the included AC adapter. The adapter rating is 5V, 2A, positive pole center. New, fully charged batteries last ~19 hours to scan 14,000 bar codes.

WARNING: Charge ONLY NiMH batteries in the CHS. Damage may result if other battery types are charged. Do not store the CHS for more than 30 days with the batteries installed.

The red Battery Status LED will not function properly if standard AAA non-rechargeable batteries are being used.

Besides the included AC adapter, you can also recharge the CHS by using any of the following:

• Socket charging cradle for the CHS

• Socket car charger

• Socket Mobile Power Pack (available in Americas and Asia

Pacific)

• AC and DC adapters of the Socket SoMo 650 handheld

computer, as well as those of most recent Pocket PCs from Casio, Fujitsu, HP, and Toshiba

Socket charging accessories are available online at:

www.socketmobile.com/products/accessories

CHAPTER 1: INTRODUCTION 9

Status Indicator LED

LED LED Activity Meaning

Bluetooth

1 blink per second

Bluetooth radio is on, but not

connected. Status (Blue)

1 blink per 3 seconds Bluetooth connection.

Good Read

(Green)

Data successfully scanned and

transmitted to host device.

Battery

Status

(Red)

Blinking 20% battery capacity remaining

On 10% battery capacity remaining

Off Off or Good Battery status

Status Indicator Beeps

Beep Pattern Meaning

2 beeps (low-high) Power on

2 beeps (high-low) Power off

Bluetooth connection to host device has begun

1 beep

2 beeps (same tone)

3 long beeps Cable disconnected from wrist unit

5 beeps CRS has detected an error and reset

*Good scan confirmation beep is enabled only in packet mode (default).

OR data has been successfully scanned and sent to host device*

Bluetooth connection to host device has ended

Touch Screen Stylus

The CHS features a stylus tip in the tail of the CHS that you can use on Pocket PC and other device touch screens.

WARNING: Do not use the stylus if damaged. A damaged stylus may scratch the display screen of your computer.

The stylus does not work with tablets using Active Matrix displays.

2 | HARDWARE PREPARATION

INSTALLING BATTERIES AND ATTACHING THE TETHER

1. Use a coin or screwdriver to unlock and remove the battery

cover. Turn the lock underneath the scanner to a horizontal position.

2. Remove the battery cover.

The Bluetooth Device Address is printed on a label inside the battery compartment. Note the address to help identify your CHS if you plan to use it within range of other CHS devices.

3. If desired, attach the tether. Wrap the string loop around the

inside part of the lock.

CHAPTER 2: HARDWARE PREPARATION 11

4. Install the batteries as indicated by the +/- symbols.

WARNING: Do not install the batteries incorrectly. Damage may result.

5. Replace the battery cover and turn the lock to a vertical

position to secure it.

6. If desired, attach the tether to a lanyard or belt.

ASSEMBLING THE AC ADAPTER

The AC adapter included with the CHS includes four international plugs. Simply find the correct plug for your region and slide it into the head of the adapter.

CHARGING THE SCANNER

Use the included AC adapter to charge the Cordless Hand Scanner. Alternatively, you can use a charging cradle, car charger, or the Mobile Power Pack (all available separately).

The scanner must be fully charged before its first use. The LED will emit a solid red light while charging, and turn green when the batteries are fully charged.

WARNING: Do not attempt to charge alkaline batteries — this may cause alkaline batteries to leak and damage the CHS.

The red Battery Status LED will not work properly if standard AAA alkaline batteries are being used.

To purchase charging accessories, please visit:

www.socketmobile.com/products/accessories/

CHAPTER 2: HARDWARE PREPARATION 13

3 | SETUP FOR WINDOWS MOBILE

This chapter explains how to install and use the Cordless Hand Scanner (CHS) with the SoMo 650 or other Bluetooth enabled Pocket PC or mobile computer running Windows Mobile.

Before you begin the instructions in this chapter, make sure you have installed the batteries (and tether, if desired), and charged the scanner, as described in Chapter 2, “Hardware Preparation.”

Setup Summary

STEP 1: Uninstall other scanning software. STEP 2: Install SocketScan and Connect!Agent.* STEP 3: Start SocketScan. STEP 4: Configure scanner settings. STEP 5: Turn on the CHS. STEP 6: Connect CHS to host device. STEP 7: Start your application. STEP 8: Scan bar codes.

Application Features

Symbology Selector Scanner Settings Scan Demo Connect!Agent Utility

*Note: Software installation is not required for the Socket SoMo 650 handheld computer. However, you may want to update the software if a more recent version of SocketScan or Connect!Agent is available.

STEP 1: UNINSTALL OTHER SCANNING SOFTWARE

Remove any bar code scanning software already installed on your device.

Note: The SocketScan software pre-installed on the SoMo 650 cannot be uninstalled but can be upgraded.

OPTION 1: Uninstall Directly from the Pocket PC

1. Make sure the bar code scanning software is not running.

2. Tap Start | Settings. Tap on the System tab or Control

Panel.

3. Tap on the Remove Programs icon.

4. Use the utility to remove the software.

OPTION 2: Uninstall with the ActiveSync

1. Make sure the bar code scanning software is not running.

2. Use ActiveSync and a serial/USB cable or cradle to make an

active connection between your device and a host PC.

3. On the host PC, open Microsoft ActiveSync.

4. Click Tools | Add/Remove Programs.

5. Use the utility to remove the software.

CHAPTER 3: SETUP FOR WINDOWS MOBILE 15

STEP 2: INSTALL SOCKETSCAN AND CONNECT!AGENT

Follow these instructions to install SocketScan and Connect!Agent software into your Pocket PC. Both are required to use the CHS.

1. Use a serial/USB cable or cradle and the appropriate

synchronization software (ActiveSync or the Windows Mobile Device Center) to make an active connection between your device and a host PC.

Synchronization software is available free from the Microsoft website.

2. Insert the installation CD into your host PC.

3. Use My Computer or Windows Explorer to access your CD-

ROM drive. In the CD, click on SETUP.EXE.

4. The SocketScan Setup Center will appear in your web browser.

Read the first page and click Installation in the left margin.

5. In the SocketScan installation page, in the Windows CE

section, click Install In the first paragraph.

6. Your web browser will present a series of dialogs.

Internet Explorer:

• In the File Download –Security Warning dialog, click Run.

• In the second warning dialog, click Run.

• Internet Explorer will download the file.

Firefox:

• In the file opening dialog, click Save File.

• Firefox will download the file.

• In the Downloads list, next to SocketScanCE.exe, click Open.

• In the warning dialog, click OK to continue.

7. The InstallShield Wizard for SocketScan Software will

automatically launch. Follow the wizard to install the software.

CHAPTER 3: SETUP FOR WINDOWS MOBILE 17

8. After installing the software, a dialog on your Pocket PC will

direct you to soft reset. Tap ok.

9. Remove your device from the cable/cradle and perform a soft

reset by pressing the reset button. If you skip this step, some icons may not appear correctly.

10. Install Connect!Agent by returning to the SocketScan Setup

Center. In the Installation page, scroll down to Connect!Agent – Mobile Devices section and click on the Connect!Agent

software link there.

IMPORTANT! Both SocketScan and Connect!Agent software must be installed.

STEP 3: START SOCKETSCAN

1. Tap Start | Programs | SocketScan folder | SocketScan.

2. When SocketScan is running a SocketScan icon will appear at

the bottom of the Today screen.

Icon Meaning

No bar code scanner detected

CHS is connected and ready to scan

STEP 4: CONFIGURE SCANNER SETTINGS

1. Tap the SocketScan icon at the bottom of the Today screen.

In the pop-up menu, tap Settings.

2. The Scanner Settings utility will appear. Tap on the CS tab at

the bottom of the screen.

CHAPTER 3: SETUP FOR WINDOWS MOBILE 19

3. Check the box Enable Cordless Scanner support. IMPORTANT!!!

4. Tap on the CS HW tab.

Enter the following settings:

• Good Read Indicator: Select how you would like the CHS

to indicate that it has successfully read data.

• Battery Level: When the scanner is connected, a progress

bar displays this advanced feature.

• Disable Auto Power Off mode:

CAUTION: Selecting this option will disable the Auto Power Off mode and can result in complete discharge of the CHS batteries. Use with caution.

5. After entering settings, tap ok to save the changes.

STEP 5: TURN ON THE CHS

Press and hold the small power button for 3 seconds, until

the LED turns blue and the scanner beeps.

The LED should blink blue once every second to show that the Bluetooth radio is on but not connected.

Time after turning on scanner Bluetooth mode

0-5 minutes Discoverable and connectable 5-20 minutes Connectable 20 minutes Scanner automatically powers off

STEP 6: CONNECT DEVICE TO CHS

1. Tap on the SocketScan icon at the bottom of the screen. In

the menu, tap Connect CS.

If Connect CS does not appear, tap Settings in the menu, tap on the CS tab, and enable cordless scanner support.

2. Connect!Agent will automatically turn on the Bluetooth radio

and begin to search for and connect to the CHS.

- If this is your first time connecting to a CHS from this

device, Connect!Agent will search for any CHS in range.

CHAPTER 3: SETUP FOR WINDOWS MOBILE 21

- If you have previously connected to a CHS, Connect!Agent

will automatically search for your favorite (default) device.

3. If Connect!Agent does not have a favorite scanner, select the

one you want to connect to and tap ok.

To help you identify the scanner, Connect!Agent reports the Bluetooth Device Address, which is printed on a label inside the battery compartment. The characters in brackets are the last six characters of the address.

4. Connect!Agent will begin connecting to the CHS.

5. After the devices connect, the CHS will beep once. The

SocketScan icon at the bottom of the Today screen will change into a scanner icon to indicate the connection.

Connect!Agent will save data to automate future connections to your CHS. To change the favorite scanner, use the Connect!Agent utility (see instructions at the end of this chapter).

STEP 7: START YOUR APPLICATION

1. Start the application that you want SocketScan to feed the bar

code data into.

2. Place the cursor where you want data from the next scan to

go.

CHAPTER 3: SETUP FOR WINDOWS MOBILE 23

STEP 8: SCAN DATA INTO YOUR APPLICATION

1. Press the trigger button and scan the bar code.

When data is read and sent to device, the scanner will beep

once, the LED will flash green, and the beam will turn off.

If no data is read in a few seconds, the scanner beam will turn off, and you must try again.

After you scan a bar code, the CHS will not allow you to scan another bar code for 10 seconds or until the host device confirms receipt of the scanned data.

2. After a successful scan, data should appear in your document.

The default “CR” (carriage return) suffix will advance the cursor to the next line or field, ready for the next scan.

Wait for the “Good Scan” indication before you scan another bar code. If you try to scan too fast, the device can lock up until you stop scanning.

SocketScan Auto-Reconnect

If your mobile device suspends or the CHS moves out of range, the connection will end. After the mobile device turns on again or returns in range, SocketScan will try to re-connect for approximately three minutes.

If, after 3 minutes, they have not re-connected, you will need to manually re-connect them by tapping on the SocketScan icon and tapping Connect CS.

DISCONNECTING

To disconnect, tap on the SocketScan icon at the bottom of the Today screen and tap Disconnect. Your mobile device will disconnect from the CHS, and Connect!Agent will turn off the Bluetooth radio of your mobile device.

Turning off the CHS

To turn off the CHS, press and hold the power button at least 3 seconds, until the blue LED turns off.

CHAPTER 3: SETUP FOR WINDOWS MOBILE 25

SYMBOLOGY SELECTOR

1. Tap on the SocketScan icon. In the pop-up menu, tap Symbology

Selector...

2. In the screen, check the symbologies you wish to enable.

Uncheck those you wish to disable. For convenience, you can tap Disable All to disable all the symbologies and select the ones you want. Tap ok.

Socket does not recommend enabling all possible symbologies. Doing so will make the decode process slightly longer.

SCANNER SETTINGS

1. Tap on the SocketScan icon. In the pop-up menu, tap Settings.

2. Enter characters append to each scan (128 character

maximum).

The default suffix, \r, is for a carriage return. Use \n for Linefeed, \t for Tab., \\ for a single \ character. Other characters can be typed or entered using the format \nnn, where nnn = ASCII character 001 - 255.

3. Tap on the Sound tab. Select a sound to indicate a good read.

If you select Play .wav file, tap … to search for the file (it must be in My Documents).

4. Tap ok.

CHAPTER 3: SETUP FOR WINDOWS MOBILE 27

SCAN DEMO

Scan Demo makes it easy to determine the symbology, number of characters, and decoded data (in either ASCII or Hex) of any bar code supported by the scanner. This is especially useful if you encounter a bar code that the scanner will not decode by default.

1. Tap Start | Programs | SocketScan folder | Scan Demo.

Accessing Scan Demo disconnects the Bluetooth link. If you have not configured the CHS to automatically connect, select the CHS tab at the bottom of the page

2. The Scan Demo screen will appear. If desired, use the check

boxes at the bottom of the screen to modify the test.

Enable all symbologies: By default, this option is checked. Different symbologies can sometimes interpret the same bar code differently, so you may want to uncheck this option.

Display as hex data: Check this box to view scanned data in hexadecimal format. Otherwise, data will appear as ASCII.

3. Scan the bar code. Scan Demo will report the properties of the

bar code.

to re-establish this link.

CONNECT!AGENT UTILITY

The Connect!Agent utility enables you to view and change the default Socket Bluetooth peripherals for Connect!Agent.

1. Tap Start | Settings | System tab | Connect!Agent.

2. The Connect!Agent utility lists the cordless bar code scanner it

has saved as a favorite device. Connect!Agent will automatically try to connect to this device when SocketScan starts.

Note: Besides SocketScan, the Connect!Agent utility can save a favorite cordless bar code scanner for Scan Demo.

CHAPTER 3: SETUP FOR WINDOWS MOBILE 29

3. If you wish to remove a device from the partnership list, select

the device and tap Delete. In the confirmation screen, tap

Yes.

DUAL DEVICE SUPPORT

SocketScan versions 7.2.4 and later support the simultaneous use of a cordless and a plug-in Socket data collection device with the same computer.

Simply connect or plug in each device as normal. Each device will function normally. No extra configuration is required.

The SocketScan menu will list both devices, with a checkmark next to the active device. Additionally, the Symbology Selector menu option will have a submenu for you to choose which device to choose symbologies for.

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