SMC Networks -GT1255FTX-SC, SMC1255FTX-SC EU User Manual

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EZ Card 10/100 Mbps Combo Adapter
10/100 Mbps Combo Adapter (RJ-45 + Fiber SC)
Compatible with 10BASE-T, 100BASE-TX, and
100BASE-FX standards
High performance for instant access to network
Auto-Negotiation for automatic selection of the highest
speed and operating mode
Remote LAN wakeup support On-board socket for optional Boot ROM Supports 100BASE-TX/FX with Category 5 UTP, STP
and fiber cables
User Guide
SMC1255FTX-SC
SMC1255FTX-SC EU
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38 Tesla Irvine, CA 92618 Phone: (949) 679-8000
EZ Card 10/100 Mbps Combo Adapter User Guide
From SMC’s EZ line of low-cost workgroup LAN solutions
August 2002
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Copyright
Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable. However, no responsibility is assumed by SMC for its use, nor for any infringements of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of SMC. SMC reserves the right to change specifications at any time without notice.
Copyright © 2002 by
SMC Networks, Inc.
38 Tesla
Irvine, CA 92618
All rights reserved.
Trademarks:
SMC is a registered trademark; and EZ Card is a trademark of SMC Networks, Inc. Other product and company names are trademarks or registered trademarks of their respective holders.
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LIMITED WARRANTY
Limited Warranty Statement: SMC Networks, Inc. (“SMC”) warrants its products to be free from defects in workmanship and materials, under normal use and service, for the applicable warranty term. All SMC products carry a standard 90-day limited warranty from the date of purchase from SMC or its Authorized Reseller. SMC may, at its own discretion, repair or replace any product not operating as warranted with a similar or functionally equivalent product, during the applicable warranty term. SMC will endeavor to repair or replace any product returned under warranty within 30 days of receipt of the product.
The standard limited warranty can be upgraded to a Limited Lifetime* warranty by registering new products within 30 days of purchase from SMC or its Authorized Reseller. Registration can be accomplished via the enclosed product registration card or online via the SMC web site. Failure to register will not affect the standard limited warranty. The Limited Lifetime warranty covers a product during the Life of that Product, which is defined as the period of time during which the product is an “Active” SMC product. A product is considered to be “Active” while it is listed on the current SMC price list. As new technologies emerge, older technologies become obsolete and SMC will, at its discretion, replace an older product in its product line with one that incorporates these newer technologies. At that point, the obsolete product is discontinued and is no longer an “Active” SMC product. A list of discontinued products with their respective dates of discontinuance can be found at: http://www.smc.com/index.cfm?action=customer_service_warranty.
All products that are replaced become the property of SMC. Replacement products may be either new or reconditioned. Any replaced or repaired product carries either a 30-day limited warranty or the remainder of the initial warranty, whichever is longer. SMC is not responsible for any custom software or firmware, configuration information, or memory data of Customer contained in, stored on, or integrated with any products returned to SMC pursuant to any warranty. Products returned to SMC should have any customer-installed accessory or add-on components, such as expansion modules, removed prior to returning the product for replacement. SMC is not responsible for these items if they are returned with the product.
Customers must contact SMC for a Return Material Authorization number prior to returning any product to SMC. Proof of purchase may be required. Any product returned to SMC without a valid Return Material Authorization (RMA) number clearly marked on the outside of the package will be returned to customer at customer’s expense. For warranty claims within North America, please call our toll-free customer support number at (800) 762-4968. Customers are responsible for all shipping charges from their facility to SMC. SMC is responsible for return shipping charges from SMC to customer.
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IMITED WARRANTY
ii
WARRANTIES EXCLUSIVE: IF AN SMC PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMERS SOLE REMEDY SHALL BE REPAIR OR REPLACEMENT OF THE PRODUCT IN QUESTION, AT SMCS OPTION. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SMC NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS. SMC SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMERS OR ANY THIRD PERSONS MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.
LIMITATION OF LIABILITY: IN NO EVENT, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), SHALL SMC BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE, LOSS OF BUSINESS, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF SMC OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM STATE TO STATE. NOTHING IN THIS WARRANTY SHALL BE TAKEN TO AFFECT YOUR STATUTORY RIGHTS.
* SMC will provide warranty service for one year following discontinuance from the active SMC price list. Under the limited lifetime warranty, internal and external power supplies, fans, and cables are covered by a standard one-year warranty from date of purchase.
SMC Networks, Inc.
38 Tesla
Irvine, CA 92618
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C
OMPLIANCES
FCC - Class B
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with instructions, may cause harmful interference to radio communications. However, there is no guarantee that the interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
EC Conformance Declaration - Class B
SMC contact for these products in Europe is:
SMC Networks Europe,
Edificio Conata II,
Calle Fructuós Gelabert 6-8, 2
o
, 4a,
08970 - Sant Joan Despí,
Barcelona, Spain.
This information technology equipment complies with the requirements of the Low Voltage Directive 73/23/EEC and the EMC Directive 89/336/EEC, and carries the CE Mark accordingly. It conforms to the following specifications:
EMC: EN55022 (1988)/CISPR-22 (1995) Class B
IEC 1000-4-2 (1995) 4 kV CD, 8 kV AD IEC 1000-4-3 (1995) 3 V/m IEC 1000-4-4 (1995) 1.0 kV - (power line)
0.5 kV - (signal line) IEC 1000-4-6 (1995) 3 Vrms IEC 1000-4-11 (1995) Voltage drop
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Industry Canada - Class B
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled Digital Apparatus, ICES-003 of Industry Canada.
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matérial brouilleur: Appareils Numériques, NMB-003 édictée par lIndustrie.
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T
ABLE OF
C
ONTENTS
About the EZ Card 10/100 Mbps Combo
Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Installing the Card . . . . . . . . . . . . . . . . . . . . . . . . . .3
Equipment Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
PCI Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installing and Configuring Network Drivers . . . .7
Windows 95/98/Me/2000 Installation . . . . . . . . . . . . . . . . . . . . 7
Optional Procedures to Modify Card Settings and Add
Network Protocols . . . . . . . . . . . . . . . . . . . . . . . 13
Windows NT 4.0 Installation . . . . . . . . . . . . . . . . . . . . . . . . . 13
First-Time Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Secondary Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Windows XP Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Testing the Network Card . . . . . . . . . . . . . . . . . . .24
Windows 95/98/Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Windows NT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . .27
PCI Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Solutions for Common Problems . . . . . . . . . . . . . . . . . . . . . . 28
Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 28
Network Card Installation Problems . . . . . . . . . . . . . . . 28
Network Connection Problems . . . . . . . . . . . . . . . . . . . 29
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ABLE OF CONTENTS
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Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Cable Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Twisted-Pair Cable and Pin Assignments . . . . . . . . . . . . . . . . . 30
10BASE-T/100BASE-TX Pin Assignments . . . . . . . . . . . . . 31
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Software Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
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A
BOUT THE
EZ C
ARD
10/
100 M
BPS
C
OMBO
A
DAPTER
The EZ Card 10/100 Mbps Combo Adapter is based on advanced silicon to maximize throughput and increase the efficiency of your network. It features a dual-speed, bus-master design, and supports auto-negotiation and all common networking environments.
The RJ-45 connector supports auto-negotiation, so the port can configure itself automatically to run at the highest possible data-transfer rate10 or 100 Mbps and half or full duplexproviding the link partner also supports auto-negotiation.
The Wake-On-LAN (WOL) cable allows a WOL-enabled PC to be managed remotely. Software can be loaded and updated, configurations changed, data backed up, inventory checked, viruses removed, device conflicts eliminated and system crashes repaired from a remote central location. This decreases user downtime and increases overall productivity.
LED Indicators
The EZ Card network adapter includes at-a-glance LED indicators to monitor the port connection. Depending on the model, the LEDs are positioned on the bracket below the port, or are built
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BOUT THE
EZ C
ARD
10/100 M
BPS COMBO ADAPTER
2
into the RJ-45 port. All the LED indicators are as described in the following figure and table.
LED Condition Status
LNK Green Indicates a valid 10BASE-T,
100BASE-TX, or 100BASE-FX link.
Off Power is off or connection is invalid.
ACT (T/R)
Flashing Amber
Indicates that the network card is transmitting or receiveing data.
100 Green Indicates a 100 Mbps connection to
the network card.
Off Indicates a 10 Mbps connection to
the network card.
FDX Amber Indicates the network card is
operating in full-duplex mode.
Flashing Amber
Packet collision is occurring in half-duplex mode.
Off Indicates the network card is
operating in half-duplex mode.
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I
NSTALLING THE
C
ARD
Equipment Checklist
After unpacking the EZ Card, check the contents of the box to be sure you have received the following components:
EZ Card 10/100 Mbps Combo Adapter
Wake-On-LAN Cable
One Driver and Documentation CD
SMC Warranty Registration Card
User Guide
Immediately inform your dealer in the event of any incorrect, missing, or damaged parts. If possible, please retain the carton and original packing materials in case there is a need to return the product.
Please fill out and return the Warranty Registration Card to SMC or register on SMCs Web site. The EZ Card is covered by a limited lifetime warranty.
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NSTALLING THE CARD
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Hardware Installation
1. Switch off all computer system components, unplug the
computer, and remove the computer cover.
2. Work in a static-free area and touch the computer chassis often
to equalize static charges.
3. Install the network card into an available bus-mastering PCI
slot.
4. Make sure the network card is completely seated so that no
gold fingers are exposed.
Figure 1. Inserting the Network Card
5. Connect the SMC1255FTX-SC directly to your switch, hub or
cable/dsl modem using UTP cable (Category 3, 4 or 5 for 10BASE-T; Category 5 for 100BASE-TX). The maximum allowable length of UTP cable connections is 100 meters (328ft). When inserting an RJ-45 plug, be sure the tab on the plug clicks into position to ensure that it is properly seated. The SMC1255FTX-SC comes with an SC connector that supports 100Base-FX fiber connections using 62.5/125 or 50/
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H
ARDWARE INSTALLATION
5
125 micron multimode fiber optic cabling. Because SC connections are keyed, they can only be attached in one orientation. Connect one end of the fiber cable to the cards SC connector and the other end of the cable to the fiber connector on the other device. Make certain that the device you are connecting to is specified for 100 Mbps operation.
Figure 2. Connecting the SC connector
6. Replace the computers cover and power it on. The
SMC1255FTX-SC should be automatically configured by the host computers BIOS. However, if you have an older computer, you may have to manually configure the computer’s BIOS settings.
The RJ-45 connector supports auto-negotiation, so the port can configure itself automatically to run at the highest possible data transfer rate (10 or 100 Mbps and half or full duplex) providing the link partner also supports Auto-Negotiation. The SC fiber connector enables the SMC1255FTX-SC model to support 100 Mbps transmissions at full and half duplex over 62.5/50/125 micron multimode fiber cable. A fiber cable link operating in full-duplex mode can extend to remote sites up to 2 km (1.24 miles) away.
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NSTALLING THE CARD
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7. This model supports a Wake-On-LAN connector. The
Wake-On-LAN (WOL) cable allows a WOL-enabled PC to be managed remotely. Software can be loaded and updated, configurations changed, data backed up, inventory checked, viruses removed, and device conflicts eliminated. This decreases user downtime and increases overall productivity. For using the WOL function, connect one end of the 3-pin WOL cable to connector J1 on the card, and the other end to the 5V Standby” connector on the computers motherboard, as shown in the following figure. (Refer to your computer’s installation manual to locate the 5V Standby connector.)
Figure 3. Attaching the Wake-On-LAN Cable
PCI Configuration
In most cases, your network card is automatically configured when you power-up your computer. In certain computers, however, you must modify your BIOS by entering your CMOS SETUP utility. For more information, refer to PCI Compatibility on page 27.
Wake-On-LAN Cable
“ 5V Standby” Connector
J1
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I
NSTALLING AND
C
ONFIGURING
N
ETWORK
D
RIVERS
Windows 95/98/Me/2000 Installation
You may find that the instructions here do not exactly match your version of Windows. This is because these steps and screenshots were created from Windows 98. Windows 95, Windows Millennium Edition, and Windows 2000 are very similar, but not identical, to Windows 98.
Notes: 1. For Windows NT and Window XP installations, please
skip to page 13 for instructions.
2. Installation processes such as these usually require the
use of your original, licensed copy of Windows. Please have your Windows CD on hand BEFORE proceeding with the installation.
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NSTALLING AND CONFIGURING NETWORK DRIVERS
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1. After you have inserted the SMC1255FTX-SC in your machine,
the Windows operating system will automatically recognize the adapter and prompt you for the appropriate drivers. Click the Next button to begin the installation.
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INDOWS
95/98/ME/2000 I
NSTALLATION
9
2. Insert the Driver CD and select the “Search for the best driver
for your device option and click “Next”.
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NSTALLING AND CONFIGURING NETWORK DRIVERS
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3. Clear all checkboxes except for Specify a location: Then
press the “Browse” button and look for the drivers on your CD-ROM. ([CD drive]:\. In most cases, this is D:\.)
4. The system should find the drivers. Now click the “Next
button to continue the installation.
Note: If the system could not find the drivers, click the “Back
button, and select the Display a list of all the drivers... option. Select Network Adapters from the list of devices, press Have Disk and once again browse to the location of the drivers.
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INDOWS
95/98/ME/2000 I
NSTALLATION
11
5. Once the system has copied the SMC drivers from the CD, it
may then request files from your original Windows disk. Please insert the Windows CD at this time.
6. The system will copy the files. Do NOT press “Cancel.
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NSTALLING AND CONFIGURING NETWORK DRIVERS
12
7. Once all the necessary files are copied from the Windows disk,
the driver install process will be complete. Click “Finish” to exit the wizard.
8. You will then be prompted to reboot the machine. Please press
Yes. Upon reboot, the SMC1255FTX-SC will be initialized and ready for use.
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INDOWS
NT 4.0 I
NSTALLATION
13
Optional Procedures to Modify Card Settings and Add Network Protocols
Double-click on the My Computer,” “Control Panel, and Network icons. The Network dialog box appears. If the
correct network protocols are not installed in the “Primary Network Logon list box, select the primary network to which you will be attaching. Click on “Add.” The Select Network Component Type dialog box appears. Follow the on-screen directions to select network protocols.
For peer-to-peer networks, you may wish to enable File and Print Sharing in the “Network” dialog box.
To modify other network card properties, select the appropriate tab or click on the “Properties” button from the Network dialog box and modify properties as desired.
Windows NT 4.0 Installation
First-Time Installation
If you have already installed a network card, configured Windows NT Networking, or configured a network driver, refer to the procedure titled Secondary Installation.
1. Windows NT is not a Plug-and-Play operating system. You will
need to manually install the adapter.
2. Shut down your PC, install the SMC network card, and attach
the network cable. Restart Windows NT.
3. Double-click on the My Computer,” Control Panel, and
Network icons. The Network Configuration window
appears, prompting you to install Windows NT Networking.
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14
Select the Wired to the network option and click the “Next” button to continue.
4. When prompted to Search for a Network Adapter, click on
Select from List.
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INDOWS
NT 4.0 I
NSTALLATION
15
5. When prompted to “Select a Network Adapter, click on “Have
Disk. Insert the installation CD and enter D:\winnt. ([CD drive]:\. In most cases, this is D:\.)
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NSTALLING AND CONFIGURING NETWORK DRIVERS
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6. Select the SMC1255FTX-SC adapter, and click on Next.
7. Select network protocols when prompted and click Next.
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INDOWS
NT 4.0 I
NSTALLATION
17
Note: To complete a TCP/IP installation, you will need to know
your IP Address and Subnet Mask. For further information, contact your network administrator or Internet service provider.
8. Click on Next and then Next again when prompted to
Install Network Components.” When prompted for Windows
NT files, type the path to your Windows NT files on CD-ROM (e.g., D:\i386), or change the path to those files on your hard drive, and click on “OK.”
9. You are presented with the Network Card Setup window
where you can specify the network card data rate. AUTONEGOTIATE is the recommended setting for the network card. Select “Continue” after verifying the network card settings.
10. Click on “Next and then Next again when prompted to Start
the Network.
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NSTALLING AND CONFIGURING NETWORK DRIVERS
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11. Enter the “Workgroup or Domain names (optional) when
prompted and click on “Next.
12. Select Finish when prompted, and click on Yes when
prompted to reboot.
For Further Customization
You can modify card settings via the “Network” applet. Install additional protocols and network components by selecting the appropriate folder (e.g., Customizing Protocols, Services, Identification, or Bindings).
Secondary Installation
Follow this procedure if you have already installed another network card, configured Windows NT Networking, or loaded another driver.
1. Install the SMC network card (if not already installed), attach
the network cable, and boot Windows NT.
2. Double-click on the My Computer, Control Panel, and
Network icons. From the Network window, select the
Adapter tab.
3. Do not select any of the network cards listed. Select Add.
4. You are presented with the Select Network Adapter window.
Click on Have Disk.
5. You are presented with the Insert Disk window. Specify the
path to the NT directory of the installation CD (e.g., D:\winnt) and click on “OK.”
6. Select the SMC1255FTX-SC adapter, and click on Next.
7. You are presented with the Network Card Setup window
where you can specify the network card data rate.
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INDOWS
NT 4.0 I
NSTALLATION
19
AUTONEGOTIATE is the recommended setting for the network card. Select “OK” after verifying the network card settings.
8. You are presented with the “Network window where the SMC
network card is now listed as an installed adapter. At this point you can select “Close” to exit the Network applet and follow the prompts to restart Windows NT.
9. Select Yes when prompted to reboot for the changes to take
effect.
For Further Customization
You can modify card settings via the “Network” applet. Install additional protocols and network components by selecting the appropriate folder (e.g., Customizing Protocols, Services, Identification, or Bindings).
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NSTALLING AND CONFIGURING NETWORK DRIVERS
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Windows XP Installation
1. After you have inserted the SMC1255FTX-SC in your machine
and turned it back on, the OS will automatically recognize the adapter and prompt you for the appropriate drivers. Click the Next button to begin the installation.
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INDOWS
XP I
NSTALLATION
21
2. Insert the Driver CD and check the “Include this location in the
search option. Make sure the Search removable media option is not checked. Click “Browse” and find the location of the drivers. This should be [CD drive]:\. (In most cases, this is D:\.) Then click “Next >.
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NSTALLING AND CONFIGURING NETWORK DRIVERS
22
3. Click Continue Anyway to continue the installation. Please
do NOT click STOP Installation as this will cancel the driver wizard and the card will not be installed properly.
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INDOWS
XP I
NSTALLATION
23
4. This process will be completed once the drivers are copied to
the hard drive and installed. Please click “Finish” to exit the wizard.
After clicking “Finish,” you will see the following message in your system tray:
Latest Drivers
Driver updates can be downloaded from SMCs web site (see the back cover of this guide).
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T
ESTING THE
N
ETWORK
C
ARD
This section will help you verify that the adapter is installed properly.
Windows 95/98/Me
1. Right-click the My Computer icon on your desktop and click
Properties.
2. Then go to the “Device Manager tab and open the Network
adapters section. You should see your SMC1255FTX-SC in this menu. Highlight it and click “Properties.”
3. The Device Status shows that the “This device is working
properly. If there are any error messages displayed here, you will need to click the SMC adapter and click “Remove.” Then reboot the machine and go through the installation process again.
Windows NT
1. Double-click on the My Computer,” “Control Panel, and
Network icons. From the Network window, select the Adapter tab.
2. Click on the “Properties button to verify that the
SMC1255FTX-SC adapter is listed in the “Adapters” section.
3. Click Start, click Run and type eventvwr. This will bring
up the entire System Log in the Event Viewer. Make sure that there are no error messages regarding the initialization of the SMC adapter.
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INDOWS
2000
25
4. Open your NT diagnostics utility and make sure that the SMC
adapter is listed under the “Resources” tab. This will verify that the adapter was successfully initialized using the IRQ specified in this section.
Windows 2000
1. Right-click the My Computer icon on your desktop and click
Properties.
2. Then go to the Hardware tab and click “Device Manager.
Open the Network adapters section. You should see your SMC1255FTX-SC in this menu. Right-click your adapter and click Properties.
3. The Device Status shows that the “This device is working
properly.” If there are any error messages displayed here, you will need to right-click the SMC adapter and click “Uninstall.” Then reboot the machine and go through the installation process again.
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ESTING THE NETWORK CARD
26
Windows XP
1. Click Start and click Control Panel. Then click the
Performance and Maintenance icon and select System.
2. Then go to the Hardware tab and click “Device Manager.
Open the Network adapters section. You should see your SMC1255FTX-SC in this menu. Right-click the adapter and click Properties.
3. The Device Status shows that “This device is working
properly. If there are any error messages displayed here, you will need to right-click the SMC adapter and click “Uninstall.” Then reboot the machine and go through the installation process again.
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T
ROUBLESHOOTING
PCI Compatibility
Early PCI BIOS versions do not properly support the PCI specification and may “hang” when a network card driver tries to load. If this occurs, make sure your BIOS correctly supports the PCI Local Bus Specification (v2.0 or later) and upgrade your computer BIOS to the latest version.
Some PCI computers are not self-configuring and require you to perform some or all of the following functions by changing motherboard jumpers and/or configuring the BIOS setup program:
Verify that the PCI slot is an enabled busmaster slot and not a slave PCI slot. The EZ Card must be installed in a PCI busmaster slot. In some computers the PCI slot must be configured to enable bus mastering. Refer to your PCs manual and check the PCI BIOS setup program to be sure the PCI slot is an enabled busmaster slot.
In some computers, you may be required to disable Plug n Play (PnP) in the BIOS setup program if resources are not properly assigned between the network card and other installed cards.
Some computers may require you to reserve interrupts and memory addresses for installed ISA cards to prevent PCI cards from using the same settings. Refer to your PCs manual and check the PCI BIOS setup program configuration options for ISA cards.
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ROUBLESHOOTING
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Solutions for Common Problems
Basic Troubleshooting
Network problems are often caused by cabling errors, conflicts with other devices installed in the same computer, or software that has been configured incorrectly. If you encounter a problem, use the checklists and guidelines in this section to try and identify the problem before contacting SMC Technical Support.
Network Card Installation Problems
If your computer cannot find the EZ Card or the network driver does not install correctly, check the following items.
Make sure the card is securely seated in the PCI slot. Check for any hardware problems, such as physical damage to the card’s edge connector.
Try the card in another PCI busmaster slot. If all fails, test with another EZ Card that is known to operate correctly.
Check for resource conflict in the PCI configuration. Refer to the section PCI Compatibility in this chapter.
If there are other network cards in the computer, they may be causing conflict. Remove all other cards from the computer and test the EZ Card separately.
Check for a defective computer or PCI bus by trying the network card in another computer that is known to operate correctly.
Make sure your computer is using the latest BIOS available.
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OLUTIONS FOR COMMON PROBLEMS
29
Network Connection Problems
There may be a network connection problem if the Link LED on the cards bracket does not light, or if you cannot access any network resources from the computer. Check the following items.
Make sure the cable is within IEEE 802.3 Ethernet, or IEEE802.3u Fast Ethernet standards for the type of network you are using. Also, make sure cable lengths are within the requirements specified in “Cables” on page 30.
Inspect all network cables and connections. Make sure the network cable is securely attached to the cards connector.
Make sure the correct network card driver is installed for your operating system. If necessary, try reinstalling the driver.
Make sure the computer and other network devices are receiving power. If you suspect a power outlet to be faulty, plug another device into it to verify that it is working.
If the the network cards speed or duplex mode has been configured manually, check that it matches that of the attached network device port. Note that it is recommended to set the card to auto-negotiation when installing the network driver.
The port on the network device that the card is attached to may be defective. Try using another port on the device.
If you cannot access a Windows service on the network, check that you have enabled and configured the service correctly. If you cannot connect to a particular server, be sure that you have access rights and a valid ID and password.
If you cannot access the Internet, be sure you have configured your system for TCP/IP.
Page 40
30
C
ABLES
Cable Specifications
Twisted-Pair Cable and Pin Assignments
Caution: DO-NOT plug a phone jack connector into any RJ-45
port. Use only twisted-pair cables with RJ-45 connectors that conform with FCC standards.
For 10BASE-T/100BASE-TX connections, a twisted-pair cable must have two pairs of wires. Each wire pair is identified by two different colors. For example, one wire might be red and the other, red with white stripes. Also, an RJ-45 connector must be attached to both ends of the cable.
Caution: Each wire pair must be attached to the RJ-45 connectors
in a specific orientation.
Cable Types and Specifications
Cable Type Max. Length Connector
10BASE-T Cat. 3, 4, 5 100-ohm
UTP
100 m (328 ft.) RJ-45
100BASE-TX Cat. 5 100-ohm UTP 100 m (328 ft.) RJ-45
100BASE-FX 50/125 or 62.5/125
micron core multimode fiber
Half duplex 412 m (1,351.4 ft.) SC
Full duplex 2 km (1.24 miles) SC
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WISTED-PAIR CABLE AND PIN ASSIGNMENTS
31
The following figure illustrates how the pins on the RJ-45 connector are numbered. Be sure to hold the connectors in the same orientation when attaching the wires to the pins.
Figure 4. RJ-45 Connector Pin Numbers
10BASE-T/100BASE-TX Pin Assignments
With 10BASE-T/100BASE-TX cable, pins 1 and 2 are used for transmitting data, and pins 3 and 6 for receiving data. The “+” and - signs in the tables below are used to represent the polarity of the wires that make up each wire pair.
RJ-45 Pin Assignments
Pin Number Assignment
1 Tx+
2 Tx-
3 Rx+
6 Rx-
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ABLES
32
Straight-Through Wiring
If the twisted-pair cable is to join two ports and only one of the ports has an internal crossover, the two pairs of wires must be
straight-through.
Crossover Wiring
If the twisted-pair cable is to join two ports and either both ports are labeled with an “x” (MDI-X) or neither port is labeled with an
x (MDI), a crossover must be implemented in the wiring.
Straight-Through RJ-45 Pin Assignments
End 1 End 2
1(Tx+) 1(Tx+)
2(Tx-) 2(Tx-)
3(Rx+) 3(Rx+)
6(Rx-) 6(Rx-)
Crossover RJ-45 Pin Assignments
End 1 End 2
1(Tx+) 3(Rx+)
2(Tx-) 6(Rx-)
3(Rx+) 1(Tx+)
6(Rx-) 2(Tx-)
Page 43
33
S
PECIFICATIONS
General Specifications
Bus Interface 32-bit PCI Bus Master PCI Interrupt Channel INTA Network Card Type 10BASE-T/100BASE-TX, 100BASE-FX Connectors RJ-45 for 10BASE-T/100BASE-TX
SC connector for 100BASE-FX 3-pin Wake-On-LAN cable connector
Network Interface Cable 10BASE-T: UTP cable; Categories 3,
4,or 5 100BASE-TX: UTP cable; Category 5 100BASE-FX: 50/125 or 62.5/125
micron multimode fiber cable Size (without bracket) 9.1 x 12.0 cm (3.605 x 4.750 in.) Weight 70 gm (2.52 oz.) Operating Voltage RJ-45: +5 VDC @ 450 mA (typical)
Fiber: +5 VDC @ 400 mA (typical)
+12 VDC @ 1.2 mA Temperature Operating: 0 to 50 °C (32 to 122 °F)
Storage: -40 to 70 °C (-40 to 158 °F) Humidity Operating: 10% to 90%
Storage: 5% to 95% Standards
IEEE 802.3 Ethernet
IEEE 802.3u Fast Ethernet
PCI v2.1 and v2.2 Compliances CE Mark
FCC Class B Warranty Limited lifetime
Page 44
S
PECIFICATIONS
34
Software Drivers
ODI Drivers NetWare Server 4.11, 5.0 and 5.1 NDIS Drivers Windows 95 OSR2.1 or above version
Windows 98 Windows Me Windows NT 4.0 Windows 2000 Windows XP
Unix Drivers Linux 2.2x, 2.4 or later
Page 45
Page 46
38 Tesla Irvine, CA 92618 Phone: (949) 679-8000
FOR TECHNICAL SUPPORT, CALL:
From U.S.A. and Canada (24 hours a day, 7 days a week)
(800) SMC-4-YOU; (949) 679-8000; Fax: (949) 679-1481
From Europe (8:00 AM - 5:30 PM UK Time)
44 (0) 118 974 8700; Fax: 44 (0) 118 974 8701
INTERNET
E-mail addresses:
techsupport@smc.com european.techsupport@smc-europe.com
Driver updates:
http://www.smc.com/index.cfm?action=tech_support_drivers_downloads
World Wide Web:
http://www.smc.com/ http://www.smc-europe.com/
FOR LITERATURE OR ADVERTISING RESPONSE, CALL:
U.S.A. and Canada: (800) SMC-4-YOU; Fax (949) 679-1481 Spain: 34-93-477-4935; Fax 34-93-477-3774 UK: 44 (0) 118 974 8700; Fax 44 (0) 118 974 8701 France: 33 (0) 41 38 32 32; Fax 33 (0) 41 38 01 58 Italy: 39 02 739 12 33; Fax 39 02 739 14 17 Benelux: 31 33 455 72 88; Fax 31 33 455 73 30 Central Europe: 49 (0) 89 92861-0; Fax 49 (0) 89 92861-230 Switzerland: 41 (0) 1 9409971; Fax 41 (0) 1 9409972 Nordic: 46 (0) 868 70700; Fax 46 (0) 887 62 62 Northern Europe: 44 (0) 118 974 8700; Fax 44 (0) 118 974 8701 Eastern Europe: 34 -93-477-4920; Fax 34 93 477 3774 Sub Saharian Africa: 27-11 314 1133; Fax 27-11 314 9133 North Africa: 34 93 477 4920; Fax 34 93 477 3774 Russia: 7 (095) 290 29 96; Fax 7 (095) 290 29 96 PRC: 86-10-6235-4958; Fax 86-10-6235-4962 Taiwan: 886-2-2659-9669; Fax 886-2-2659-9666 Asia Pacific: (65) 238 6556; Fax (65) 238 6466 Korea: 82-2-553-0860; Fax 82-2-553-7202 Japan: 81-45-224-2332; Fax 81-45-224-2331 Australia: 61-2-9416-0437; Fax 61-2-9416-0474 India: 91-22-8204437; Fax 91-22-8204443
If you are looking for further contact information, please visit www.smc.com or www.smc-europe.com.
Model Number: SMC1255FTX-SC
SMC1255FTX-SC EU E082002-R01
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