SMC Networks EZ Connect SMC8014WG-SI Install Manual

Install Guide
EZ ConnectWireless Cable Modem Gateway
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SMC8014WG-SI
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Copyright
Copyright © 2006 by
SMC Networks, Inc.
38 Tesla
Irvine, California 92618
All rights reserved.
Trademarks
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TABLE OF CONTENTS
CHAPTER 1 | Introduction
Features and Benefits Package Contents Minimum Requirements
CHAPTER 2 | Getting to know the SMC8014WG-SI Gateway
LED Indicators Rear Panel Description Resetting and Restoring the SMC8014WG-SI Gateway
CHAPTER 3 | Installation
Basic Installation Procedure
CHAPTER 4 | Configuring your Computer
Configuring Windows 95/98/Me Configuring Windows 2000 Configuring Windows XP Configuring a Macintosh Computer
CHAPTER 5 | Configuring the SMC8014WG-SI Gateway
Browser Configuration Disable Proxy Connection Accessing the SMC8014WG-SI Gateway Web Management
CHAPTER 6 | Navigating the Web-based Administration
Making Configuration Changes
System LAN Wireless NAT Firewall Tools Status
APPENDIX A | Telnet/CLI Information APPENDIX B | Troubleshooting APPENDIX C | Technical Specifications APPENDIX D | Compliances APPENDIX E | Technical Support
CHAPTER 1 | Introduction
Congratulations on your purchase of the SMC8014WG-SI Gateway. SMC is proud to provide you with a powerful yet simple communication device for connecting your local area network (LAN) to the Internet.
Features and Benefits
Internet connection to cable modem service via an integrated cable modem port
Local network connection via 10/100 Mbps Ethernet port or 54 Mbps wireless interface
802.11g - interoperable with multiple vendors
Wireless: WEP and WPA encryption, Hide SSID, and MAC Filtering
DHCP for dynamic IP configuration, and DNS for domain name mapping
Firewall with Stateful Packet Inspection, client privileges, hacker prevention, DoS, and
NAT
User-definable application sensing tunnel supports applications requiring multiple connections
Built-in Parental controls allow you to limit certain web sites – configurable by time and date
Easy setup through a web browser on any operating system that supports TCP/IP
Compatible with all popular Internet applications
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Package Contents
Before installing the SMC8014WG-SI Gateway, verify that you have the items listed under below. Also be sure that you have the necessary cabling. If any of the items are missing or damaged, contact your local SMC distributor.
1 - SMC8014WG-SI Gateway
1 - Power adapter (5V/1.5A)
1 - CAT-5 Ethernet cable
Installation CD, including:
o User Guide
If possible, retain the carton and original packing materials in case there is a need to return the product.
Please register your product on SMC’s web site at
http://www.smc.com.
System Requirements
You must meet the following minimum requirements:
Provisioned Internet access from a cable operator that has approved the SMC8014WG-SI
A computer equipped with a wired or wireless network adapter with TCP/IP installed.
A Java-enabled web browser, such as Microsoft Internet Explorer 5.5 or above, or
Netscape Communicator 5.0 or above.
Windows 98 Second Edition or higher is required for USB driver supp ort.
CHAPTER 2 | Getting to Know the SMC8014WG-SI Gateway
The SMC8014WG-SI Gateway is the perfect all in one solution, for the home or business environment. This full-featured device has:
An approved DOCSIS 1.1 and 2.0 Cable modem
Advanced SPI Firewall Gateway
High-speed 54 Mbps 802.11g Wireless Access Point
Comprehensive LEDs for network status and troubleshooting
Reset Button
1 – 10/100 Mbps Auto-Sensing LAN port
NOTE: Cable modems provide up to 38 Mbps downstream and 10 Mbps upstream. However, you should note that the actual rate provided by specific service providers m ay vary dramatically from these upper limits.
LED Indicators
The Gateway includes LED indicators on the front panel that simplify installation and network troubleshooting.
The Gateway includes LED indicators on the front panel that simplify installation and network troubleshooting.
LABEL LED COLOR ON FLASHING OFF
Power Green
Power is supplied to the Gateway
N/A
Power is not supplied to the Gateway
Cable Amber
N/A
Attempting to connect to network
Cable Green
Successfully connected to cable network
N/A N/A
Status Green
Cable Modem has finished CMTS registration
Attempting to register with CMTS
N/A
Wireless Green Good Wireless Link Data transmitting No Wireless Link Ethernet Green
Connected at 10 or 100 Mbps
Data transmitting
No Ethernet link detected
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Rear Panel Description
CATV
Connector
Reset
Button
LAN Port
Item Description Power Connect the included power adapter to this port. CATV Connect your cable line to this port. Reset Use this button to reset the power or restore the default factory settings. ETH 10/100 Auto-sensing switch port (RJ-45). Connect devices on your local area
network to this port (such as a PC, hub, or switch).
Rebooting and Restoring the SMC8014WG-SI Gateway
The Reset button is located on the rear panel of the Gateway. Use a paper clip or a pencil tip to push the Reset button.
Reboot
If the Gateway is having problems connecting to the Internet, simply hold down the reset button for less than 2 seconds then release.
Restore Factory Defaults
If rebooting the Gateway does not resolve your issue, then you can follow these steps:
1. Leave power plugged into the Gateway.
2. Locate the reset button on the back panel, press and hold button for at least 10 seconds.
3. Release reset button. The Power, Status, and Ethernet LEDs will light up green, and the Cable LED will blink amber while reconnecting to the network.
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CHAPTER 3 | Installation
The SMC8014WG-SI Gateway can be installed in any location where you have cable Internet access, and your cable Internet service provider has approved the Gateway. To confirm you meet these 2 criteria points, please contact your cable operator.
For general installation please follow the guidelines outlined below to best performance:
Keep the Gateway away from any heating devices.
Do not place the Gateway in a dusty or wet environment.
For optimum wireless performance, install the Gateway away from other electronic
devices, such as Monitors / TV / 2.4GHz Cordless Phones. These devices can hamper your wireless throughput and distance.
Basic Installation Procedure
1. Connect the LAN: You can connect the Gateway to your PC, or to a hub or switch. Run Ethernet cable from one of the LAN ports on the rear of the Gateway to your computer’s network adapter or to another network device. You should use a standard straight through Ethernet cable.
You can also connect the Gateway to your PC (using a wireless client adapter) via radio signals. NOTE: It is recommended that for first-time setup you use a wired connection.
2. Connect the WAN: Connect a coax cable to the CATV port on the back of the Gateway from a cable port located in your home. When connecting to the CATV port, use only manufactured coaxial patch cables with F-type connectors at both ends for all connections. Note: If this modem was NOT installed by your cable provider (ISP) or is being used to replace another cable modem – please contact your Cable Operator to register the SMC8014WG-SI. Without registering the modem with your cable operator it will be unable to connect to the cable network system.
3. Power on: Connect the power adapter to the Gateway.
Warning: Only use the power adapter that was provided with the Gateway, using another power
adapter may damage your unit and void the warranty.
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CHAPTER 4 | Configuring your Computer
The information outlined in this chapter will guide you through the configuration for the following Operating Systems:
Windows 95/98
Windows Me
Windows 2000
Windows XP
Apple Macintosh
Configuring Windows 95/98/Me
1. Access your Network settings by clicking
[Start], choose [Settings], and then select [Control Panel].
2. In the Control Panel, locate and double-click
the [Network] icon.
3. Highlight the TCP/IP line that has been
assigned to your network card on the [Configuration] tab of the [Network] properties window. (see network dialog box to the right)
4. Next, click the [Properties] button to view that adapter’s TCP/IP settings.
5. From the TCP/IP Properties dialog box, click the [Obtain an IP address automatically]
option. (see TCP/IP dialog box to the right)
6. Next click on the [Gateway] tab and verify
the Gateway field is blank. If there are IP addresses listed in the Gateway section, highlight each one and click [Remove] until the section is empty.
7. Click the [OK] button to close the TCP/IP
Properties window.
8. On the Network Properties Window, click
the [OK] button to save these new changes.
NOTE: Windows may ask you for the original Windows installation disk or additional files. Check for the files at c:\windows\options\cabs, or insert your Windows CD-ROM into your CD-ROM drive
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and check the correct file location, for example, D:\win98, D:\win9x. (Assume “D” is your CD-ROM drive).
9. Windows may prompt you to restart the PC. If so, click the [Yes] button. If Windows does
not prompt you to restart your computer, do so anyways to ensure your settings.
Configuring Windows 2000
1. Access your Network settings by clicking
[Start], choose [Settings], and then select [Control Panel]
2. In the Control Panel, locate and double-
click the [Network and Dial-up Connections] icon
3. Locate and double-click the [Local Area
Connection] icon for the Ethernet adapter that is connected to the Gateway. When the Status dialog box window opens, click the [Properties] button.
4. On the [Local Area Connection]
Properties box, verify the box next to Internet Protocol (TCP/IP) is checked. Then highlight the Internet Protocol (TCP/IP), and click the Properties button.
5. Select Obtain an IP address automatically to configure your computer for DHCP. Click the
[OK] button to save this change and close the Properties window.
6. Click the [OK] button again to save these new changes.
7. Reboot your PC.
Configuring Windows XP
The following instructions assume you are running Windows XP with the default interface. If you are using the Classic interface (where the icons and menus look like previous Windows versions), please follow the instructions for Windows 2000 outlined above.
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1. Access your Network settings by clicking
[Start], choose [Control Panel], select [Network and Internet Connections] and then click on the [Network Connections] icon.
2. Locate and double-click the Local Area
Connection icon for the Ethernet adapter that is connected to the Gateway. Next, click the [Properties] button.
3. On the [Local Area Connection] Properties box, verify the box next to Internet Protocol
(TCP/IP) is checked. Then highlight the Internet Protocol (TCP/IP), and click the Properties button.
4. Select Obtain an IP address automatically to configure your computer for DHCP. Click the
[OK] button to save this change and close the Properties window.
5. Click the [OK] button again to save these new changes.
6. Reboot your PC.
Configuring a Macintosh Computer
You may find that the instructions here do not exactly match your screen. This is because these steps and screen shots were created using Mac OS 10.2. Mac OS 7.x and above are all very similar, but may not be identical to Mac OS 10.2.
1. Pull down the Apple Menu. Click System Preferences and select Network. Make sure that
2. Built-in Ethernet is selected in the Show field.
3. On the TCP/IP tab, select Using DHCP in the Configure field.
4. Close the TCP/IP dialog box.
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CHAPTER 5 | Configuring the SMC8014WG-SI Gateway
After you have configured TCP/IP on a client computer, use a web browser to configure the SMC8014WG-SI Gateway. The Gateway can be configured by any Java-supported browser including Internet Explorer 5.0 or above, or Netscape Navigator 5.0 or above. Using the web management interface, you can configure the Gateway features and view its settings.
Before you attempt to log into the Gateway’s Web-based Administration, please verify the following:
1. Your browser is configured properly. (see below)
2. Disable any firewall or security software that may be running.
3. Confirm that you have a [link] LED where your computer is plugged into the Gateway. If
you don’t have a [link] light, try another cable.
Browser Configuration
Confirm your browser is configured for a direct connection to the Internet using the Ethernet cable that is installed in the computer. This is configured through the options/prefer ence section of your browser.
Disable Proxy Connection
You will also need to verify that the “HTTP Proxy” feature of your web browser is disabled. This is so that your web browser will be able to view the web-based configuration pages. The following steps are for Internet Explorer and for Netscape. Determine which browser you use and follow the appropriate steps.
Internet Explorer (5.0 or above)
1. Open Internet Explorer. Click [Tools], and then select [Internet Options].
2. In the [Internet Options] window, click the [Connections] tab.
3. Click the [LAN Settings] button.
4. Clear all the check boxes and click [OK] to save these LAN settings changes.
5. Click [OK] again to close the [Internet Options] window.
NOTE: To ensure proper screen refresh after a command entry, be sure that Internet Explorer 5.0 is configured as follows: Under the menu “Tools/Internet Options/General/Temporary Internet Files/Settings,” the setting for “Check for newer versions of stored pages” should be “Every visit to the page.”
Netscape (5.0 or above)
1. Open Netscape. Click [Edit], and then select [Preferences].
2. In the [Preferences] window, under [Category], double-click [Advanced], then select the
[Proxies] option.
3. Check [Direct connection to the Internet].
4. Click the [OK] button to save the changes.
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