SMC Networks D3USG Users Manual

Install Guide
SMCD3USG
DOCSIS 3.0 Universal
Services Gateway
Copyright © 2010 by
SMC Networks, Inc.
20 Mason
Irvine, California 92618
Copyright © 2010 by
SMC Networks, Inc.
20 Mason
Irvine, CA 92618
All rights reserved
Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable. However, no responsibility is assumed by SMC for its use, nor for any infringements of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of SMC. SMC reserves the right to change specifications at any time without notice.
No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or stored in a database or retrieval system for any purpose without the express written permission of SMC.
Microsoft and Windows are registered trademarks of Microsoft Corporation. Apple and Macintosh are registered trademarks of Apple, Inc. All other brands, product names, trademarks, or service marks are property of their respective owners.
GPL/LGPL Licenses Statement
This product includes software code developed by third parties, including software code subject to the GNU General Public License (“GPL”) or GNU Lesser General Public License (LGPL”). As applicable, the terms of the GPL and LGPL, and information on obtaining access to the GPL code and LGPL used in this product, are available to you at http://gpl.smc.com/. The GPL code and LGPL code used in this product is distributed WITHOUT ANY WARRANTY and is subject to the copyrights of one or more authors. For details, see the GPL Code and LGPL Code for this product and the terms of the GPL and LGPL.
Contents
1 INTRODUCTION ....................................................................................................................... 1
1.1 WARNINGS ............................................................................................................................................. 1
1.2 SITE PREPARATION ................................................................................................................................... 1
2 HARDWARE OVERVIEW ......................................................................................................... 2
2.1 LED IND I C ATO RS ..................................................................................................................................... 2
2.2 FRONT PANEL PUSH BUTTONS .................................................................................................................... 4
2.2.1 Finding a Misplaced DECT Handset ................................................................................................ 4
2.2.2 Making a Wireless Connection ....................................................................................................... 4
2.2.3 Registering a DECT Handset ........................................................................................................... 5
2.3 REAR PANEL PORTS .................................................................................................................................. 5
2.4 BOTTOM COMPARTMENTS ......................................................................................................................... 6
3 HARDWARE INSTALLATION .................................................................................................. 7
3.1 PACKAGE CONTENTS ................................................................................................................................. 7
3.2 INSTALLING THE GAT E WAY ......................................................................................................................... 7
3.2.1 Finding a Suitable Location ............................................................................................................ 7
3.2.2 Installing the Battery ...................................................................................................................... 8
3.2.3 Connecting to the LAN .................................................................................................................... 9
3.2.4 Connecting the WAN .................................................................................................................... 10
3.2.5 Powering on the Gateway ............................................................................................................ 10
3.3 WALL-MOUNTING THE GATEWAY (OPTIONAL) ............................................................................................. 10
4 CONFIGURING YOUR COMPUTER FOR TCP/IP ................................................................. 13
4.1 CONFIGURING MICROSOFT WINDOWS 2000 .............................................................................................. 13
4.2 CONFIGURING MICROSOFT WINDOWS XP .................................................................................................. 14
4.3 CONFIGURING MICROSOFT WINDOWS VISTA .............................................................................................. 15
4.4 CONFIGURING AN APPLE® MACINTOSH® COMPUTER .................................................................................... 17
5 CONFIGURING YOUR GATEWAY ......................................................................................... 18
5.1 DISABLING PROXY SETTINGS .................................................................................................................... 18
5.2 DISABLING FIREWALL AND SECURITY SOFTWARE ........................................................................................... 19
5.3 CONFIRMING YOUR GATE WAY S LINK STATU S .............................................................................................. 19
5.4 ACCESSING THE GATE WAY S WEB MANAGEMENT ........................................................................................ 19
5.5 CONFIGURING YOUR GATEWAY BY USING WIZARD ....................................................................................... 21
6 RESETTING AND REBOOTING THE GATEWAY .................................................................. 23
6.1 RESETTING/REBOOTING BY USING RESET BUTTON ....................................................................................... 23
6.1.1 Rebooting the Gateway Only ........................................................................................................ 23
6.1.2 Restoring Factory Defaults ............................................................................................................ 24
6.2 RESETTING/REBOOTING BY USING WEB MANAGEMENT ................................................................................ 24
APPENDIX A. SPECIFICATIONS ............................................................................................ 25
APPENDIX B. COMPLIANCES ................................................................................................ 28
1 Introduction
Congratulations on your purchase of the SMCD3USG Universal Services Gateway (hereinafter refers to as "Gateway"). The Gateway is a multimedia gateway based upon DOCSIS 3.0 technology delivering video, voice, data and enabling new home security and automation, DECT Voice and IPTB distribution services. It is the ideal all-in-one solution for the home or business environment. It is the ideal all-in-one solution for the home or business environment. SMC is proud to provide you with a powerful, yet simple communication device for connecting your local area network (LAN) to the Internet.
1.1 Warnings
Read all installation instructions and verify correct equipment installation before connecting the Gateway to its power source.
Attach only approved power cords to the device.
Verify that the power connector and socket are accessible at all times during the operation of the equipment.
Do not install this equipment or work with its power circuits during thunderstorms or other weather conditions that could cause a power surge.
V erify ther e is adeq uate v entilation ar ound t he devi ce, and tha t ambient temperat ures m eet equi pment operation specifications.
1.2 Site Preparation
Consult your site survey and network analysis reports to determine specific equipment placement, power drops, and so on.
Assign installation responsibility to the appropriate personnel.
Identify and document where all installed components are located.
Provide a sufficient number of power drops for your equipment.
Ensure adequate, dust -free ventilation to all installed equipment.
Identify and prepar e C abl e and Eth er net port connections.
Verify that cable lengths are within the maximum allowable distances for optimal signal transmission.
1
2 Hardware Overview
2.1 LED Indicators
The front pa nel of your Gateway contai ns a s et o f lig ht-e mitting diod e ( LED) indicat ors. Thes e LEDs s how the status of your Gateway and simplify troubleshooting. There are also LEDs on the rear panel of the Gateway to show the LINK status. These LEDs indicate either GigE (Green) or 10/100 (Amber) connections to the individual Ethernet ports.
2
Symbol LED Description
Power
DS
US
Online
Ethernet
WiFi
ON = power is supplied to the Gateway OFF = power is not supplied to the Gateway Blinking = scanning for DS channel ON = ranged on one or more channels Blinking = ranging is in progress ON = ranging is complete on 1 channel only OFF = scanning for DS channel
Blinking = cable interface is acquiring IP, To D, CM configuration ON = Gateway is operational OFF = Gateway is offline
Blinking = data is transmitting ON = one or more Ethernet link detected OFF = no Ethernet link detected Blinking = data is transmitting ON = Wi-Fi is enabled OFF = Wi-Fi is disabled
Tel1
ON = phone set on-hook
ON = system failure
Blinking = phone set off-hook
Alarm2
OFF = normal operation
Blinking = data is transmitting
MoCA
ON = Gateway is operational OFF = no Cable/MoCA link detected Blinking = low battery power
Battery
ON = high battery power when AC power failure OFF = no battery power or no battery when AC power on normal operation* Blinking = data is transmitting
LEDs on
Green ON = connected at 1 GMbps.
the rear
Link
Amber ON = connected at 10 or 100 Mbps
panel
OFF = no Ethernet link detected
*: During AC Power Fail with a bad battery, device operation may not be possible due to lack of battery
power; all LEDs may be "OFF".
3
2.2 Front Panel Push Buttons
There are two push buttons on the front side of the Gateway. One is for DECT pager and the other is for DECT Register/WPS settings.
Symbol Function Type Description
Press this button to page the misplaced DECT handset. Or,
DECT Pager Button
Button
DECT Register/
WPS
LED
press this button continuously for more than ten seconds to register the DECT handset. Press this button to make a wireless connection between the Gateway and the WPS-enabled client. Or, press this button to register a DECT handset. Blinking = The Gateway is waiting for a WPS-enabled client to associated with. Or, the DECT handset is registering. ON = The association between the Gateway and the WPS-enable client is done.

2.2.1 Finding a Misplaced DECT Handse t

If the handset is misplaced, press this DECT Pager button on the fr ont p a nel o f the Gateway. All the handsets reg ist er ed with that the Gateway will ring. When the handset is found, press this b utto n again to stop ringing. To stop the ringing on an individual handset, press the Phone Off key or End softkey on the handset.

2.2.2 Making a Wireless Connection

Press DECT Register/ WPS button, this LED will blink for 120 seconds.
If there is no WPS-enabled client associated with the Gateway within 120 seconds, the LED will turn
OFF
If there is a WPS-enabled client associated with the Gateway within 120 seconds, the LED will turn
solid ON. After data exchanging completed, this LED turns OFF.
4

2.2.3 Registering a DECT Handset

There are two methods to register the DECT handset: Press DECT Pager button continuously for more than ten seconds, the Gateway will go into
registration mode for you to register a DECT handset with that Gateway.
Press the DECT Register/ WPS button, this LED will blink continuously to indicate the DECT
handset is registering and turn OFF after the registration is done.
2.3 Rear Panel Ports
The rear pa nel of y our SMC D3USG contains a reset butt on a nd t he port s for att ac hing the suppli ed p ow er adapter and making additional connections.
Item Item Description
 
Tel Connect the a telephone set to the Gateway
Alarm Connect the Gateway to the phone line outlet.
Four 10/100/1000 auto-sensing RJ-45 switch ports. Connect devices on
Ethernet 1-4
USB
Reset
your local area network such as a computer, hub, or switch to these ports. This Gateway provides four USB 2.0 high-speed ports. Two of them are on the rear panel and the other two are located at the Expansion Slot on the bottom of the Gatew ay.USB 2.0 high-speed ports for connecting to USB hard drives and peripherals. Use this button to reboot the Gateway or restore the default factory settings (see Chapter 6 “Resetting and Rebooting the Gateway”). This button is recessed to prevent accidental resets of your Gateway.
MoCA/Cable Connect your coaxial cable line to this port.
Power Connect the supplied power adapter to this port.
5
2.4 Bottom Compartments
There are three com p a r t ments on the bottom o f the Gateway. One is expansion slot which containing two USB port and the other two are battery compartments.
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