Smartwares CIP-39940 operation manual

Wireless Pan/Tilt APP Camera

Installation and Operating Instructions

Model: CIP-39940

PLEASE READ THESE INSTRUCTIONS CAREFULLY BEFORE USING THIS PRODUCT

AND KEEP THIS MANUAL FOR FUTURE REFERENCE.

CONTENTS

Overview ......................................................................................................... 2

Please Read Before You Start ..................................................................................3

Wireless Device Operating Range
Important Safety Precautions

Getting Started ............................................................................................... 5

Kit Content ................................................................................................................5

Safety and Installation Tips
Product Overview

LED Indicator ............................................................................................................8

Install Your Camera
Setting up Your camera

.....................................................................................................7

..................................................................................................9

...........................................................................................10

APP Introduction .......................................................................................... 12

Main Page ..............................................................................................................12

Live View / Snapshot / Recording
View Your Snapshots
Playback Your Videos

Advanced Setting ....................................................................................................23

..............................................................................................17

.............................................................................................17

Trouble Shooting ......................................................................................... 30

Product Specication

.................................................................................. 32

Storage Media Management ....................................................................... 33

............................................................................3

....................................................................................3

.......................................................................................6

...........................................................................14

1

OVERVIEW

The CIP-39940 camera is capable of delivering high quality Digital High Definition (HD) video to

your smart-mobile device(s), which would require higher internet bandwidth. Due to your local

internet environment condition, your mobile device(s) may display black-screen or temporary

disconnect to the CIP-39940 camera.

* Make sure the CIP-39940 camera is operating with sufficient internet bandwidth, 1Mbps

(upload/download speed) is suggested.

* For the best performance, the smart-mobile device(s) need to be on Wi-Fi or 4G mobile

network in order to receive maximum download speed.

* When the internet transmission is low, the APP will automatically switch to Relay

Mode:

‧ By adjusting to “Better Streaming” in the system setting section the APP

performance may improve.

* Your internet bandwidth is limited. For best performance, avoid more than two users

connecting to the CIP-39940 camera simultaneously.

* Make sure your smart-mobile device(s) is equipped with up-to-date technology, 1.5GHz dual

core processor or equivalent is suggested.

* If the signal strength of your Wi-Fi router is weak, there are several ways to improve range:

‧ Change router/camera relative position to receive better signal.
‧ Use wired Ethernet cable on the CIP-39940 camera to establish connection between

CIP-39940 camera and your router.

‧ Use Wi-Fi repeater/extender to maximize the service range of your Wi-Fi route.
‧ Switch your router to 11b/11g mode in order to improve router service range.
‧ Purchase extension cable or high gain antenna for your camera from the CIP-39940

vendor.

* Please make sure the memory card used is CLASS10 rated.

2

PLEASE READ BEFORE YOU START

Always use discretion when installing CCTV equipment, especially when there isperceived policy.

Enquire relevant local regulations applicable to the lawful installation

Third party consent may be required.

of video recording/surveillance.



WIRELESS DEVICES OPERATING RANGE

Ensure the signal reception viewed from the wireless camera(s) is the best possiblereception

between the camera(s) and the Wi-Fi router. If necessary, reduce thedistance between the

camera(s) and the Wi-Fi router to improve overall systemperformance. Wireless Color Camera

Recordable CCTV Kit operating on a securedigital 2.4GHz frequency which could greatly reduce

interference from product suchas wireless routers, cordless phones or microwave ovens.

IMPORTANT SAFETY PRECAUTIONS

Damages caused by non-compliance with this operating manual will void the warranty!We will

not assume any liability for damages to items or persons caused by improperhandling or non-

compliance with the safety notices! Any warranty claim will be null andvoid in such cases.

1. Do not drop, puncture or disassemble the camera; otherwise the warranty will bevoided.

2. Avoid all contact with water, ensure dry hands before using.

3. Never tug on the power cords. Use the plug to unplug it from the wall outlet.

4. Do not expose the camera to high temperature or leave it in direct sunlight. Doingsomay

damage the camera or cause camera temporary malfunction.

5. Use the devices with care. Avoid pressing hard on the camera body.

6. For your own safety, avoid using the camera or power off the camera when thereisastorm or

lightning.

7. Remove the power adapter during long periods between usages.

8. Use only the accessories and power adapters supplied by the manufacturer.

9. To meet the regulations pertaining to parental responsibility, keep the devices out ofthe reach of

infants.

10. Check power cables do not get crushed or damaged by sharp edges whenever thedevices

are in operation.

3

KIT CONTENT

Wireless App Camera

Camera Antenna

Hex Key

Screw Pack

x 1

x 1

x 1

x 1

RJ45 Connect Jack

Power Adapter

Quick Start Guide

Tools Required:

Electric drill

‧

5mm masonry drill bit

‧

15mm masonry drill bit

‧

No. 2 Philips screwdriver

‧

x 1

x 1

x 1

For best system performance:

- iOS: iPhone5 / iPad2 / Mini iPad with iOS 7.0 or above.

- Android: 1.5G dual core processor dual core procesor with 1G Ram or above.

- Storage: Class 10 memory card.

- Bandwidth: 1Mbps or above upload/download speed suggested.

5

SAFETY AND INSTALLATION TIPS

Do not attempt to open the units with the power adaptor plug connected to avoid any risk of

personal injury.

When installing CCTV camera(s), always follow manufacturer's advice when using power tools,
steps, ladders, etc. and wear suitable protective equipment (e.g. safety goggles) when drilling
holes. Before drilling holes through walls, check for hidden electricity cables and water pipes. The

use of cable/pipe detector is advisable.

To avoid exposing any cameras to extreme weather conditions (e.g., under a gutter which is prone
to any water leaks). When installing any cameras with this unit, to use cable conduit to protect any

video/power extension cables from being exposed externally and to prevent/reduce the chances of

the cables being tampered with. After drilling any hole though an external wall for a cable, ensure

the hole is sealed up around the cable using a sealant to prevent drafts.

To prevent a re or electrical shock hazard, do not attempt to open the housing while the unit is
exposed to rain, water or wet conditions. There are no user serviceable parts inside. Refer servicing
to qualied service personnel. Avoid pointing the camera(s) directly at the sun or any bushes, tree

branches or moving objects that might unnecessarily cause the camera to record.

6

PRODUCT OVERVIEW

Camera

Mount Bracket

Antenna

Microphone

Light Sensor

Reset Button

SD Card Slot

Note:

Press and hold the “Reset” button for 5 seconds. All settings are restored to the factory

default.

LENS

Interface Connection

Rj 45 Connect

Power Adapter

7

Router

LED INDICATOR

STATUS DESCRIPTION

Power On Power on the camera and wait until the RED LED indicator

becomes steady on. This process would be finished within 45

seconds and make sure the LED is ashing in RED.

Soft AP RED LED ashes once followed by 2 short ashes.

Reset factory under Soft AP RED LED ashes quickly

Default Reset RED LED ashes quickly

Update Firmware RED LED ashes quickly

Start Recording Video RED LED ashes once

8

Install Your Camera

1. Drill the mounting holes by using the alignment paper.

2. Insert the 4 screw anchors into the wall.

3. Insert the 4 screws into the screw anchors and reserved space 8 to 10 mm .

4. Hang the camera on the 4 screws, then fasten 4 screws by using hex key.

Note:

Before mounting the camera, install the memory card if you prefer recording video to local

storage.

1 2

43

9

Setting up Y

Follow the instructions below to help congure your camera for initial use.

1. APP download

Download and install the "Smartwares view" APP to your device.

2. Power on the camera

Connect the power wires to the adapter supplied, and wait until the RED LED indicator becomes
steady on. This process would be finished within 1 min and make sure the LED stops

3a.Wireless Connection

(1) In the Wi-Fi setting of your smart device. Choose the Wi-Fi router with prefix of HD-xxxxxx
(xxxxxx=Camera ID numbers). Then enter the default password 12345678.

(2) Launch the APP, tap to add the camera.

(3) Tap (QR code icon) and scan the QR code label on the back of the camera to bring up the DID

information. Or tap “Search” to locate the camera.

(4) Enter the default password 123456.

(5) Tap “Save” when you done.

(6) Later, APP will request user to modify the default password to private password .

our Camera

For iOS For Android

flashing in RED.

(iOS) (Android)

10