SMART Technologies SRP01, SRP02 User Manual
SMART Response
interactive response system
with SMART Response assessment software
Product Registration
If you register your SMART product, we’ll notify you of new features and software
upgrades.
Register online at www.smarttech.com/registration
.
Keep the following information available in case you need to contact SMART
Technical Support.
Serial Number: ___________________________________________________
Date of Purchase: ___________________________________________________
Trademark Notice
SMART Board, the SMART logo and smarttech are trademarks or registered trademarks of SMART Technologies ULC in
the U.S. and/or other countries. Microsoft, Windows, Windows Vista, Internet Explorer and Excel are either registered
trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. Mac is a registered trademark of
Apple Computer, Inc., registered in the U.S. and other countries. Adobe, Flash and Acrobat Reader are either registered
trademarks or trademarks of Adobe Systems Incorporated in the U.S. and other countries. Intel, Core Duo, Pentium and
Itanium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the U.S. and other countries. All
other third-party product and company names may be trademarks of their respective owners.
Copyright Notice
©2007–2009 SMART Technologies ULC. All rights reserved. The use and copying of SMART Response assessment
software is subject to a license agreement. Any other use is prohibited. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the
prior written consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does
not represent a commitment on the part of SMART.
05/2009
Important Information
Before you use the SMART Response interactive response system, please read and
understand the safety warnings and precautions described in this guide. These safety
warnings and precautions instruct you in the safe and correct operation of the system
and its accessories so you can prevent injuries to yourself, others or damage to the
equipment. You must always ensure that the SMART Response interactive response
system is being used correctly.
NOTE
If you own a SMART product other than a SMART Response interactive response
system, refer to the user’s guide that came with your product for relevant
warnings and maintenance instructions.
Safety Information
WARNING
– Failure to follow the installation instructions that ship with the SMART product
could result in personal injury or damage to the product.
– When using the SMART Response interactive response system with a
SMART Board™ interactive whiteboard and projector, do not stare into the
beam of light created by the projector. Instruct children not to look in the
direction of, or stare at, this beam of light.
– Ensure that any cables extending across the floor to your SMART product are
properly bundled and marked to avoid a trip hazard.
– To reduce the risk of fire or electric shock, do not expose the components to
rain or moisture.
CAUTION
– Use only the batteries provided or equivalent replacements. Do not attempt to
recharge the batteries.
– Do not install batteries with the polarity (+/–) reversed.
– Do not dispose of batteries in a fire or incinerator.
Dispose of batteries according to the laws and regulations of your region. If
you don’t know the applicable rules for your region, consult the battery
manufacturer.
ii | – IMPORTANT INFORMATION
– Never use abrasive erasers or harsh chemicals when cleaning SMART
Response interactive response system hardware.
– Do not open the receiver or clicker units to attempt repairs. Refer all service to
authorized SMART service personnel.
IMPORTANT
– You must connect the USB cable that came with your SMART product to a
computer that has a USB compliant interface and that bears the USB logo. In
addition, the USB source computer must be compliant with CSA/UL/EN
60950 and bear the CE mark and CSA and/or UL Mark(s) for CAS/UL 60950.
This is for operating safety and to avoid damage to the SMART product.
– If your SMART product requires replacement parts, make sure the service
technician uses replacement parts specified by SMART Technologies or parts
with the same characteristics as the original.
Compliance
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that
may cause undesired operation.
Changes or modifications to this equipment not expressly approved by SMART
Technologies may void the user’s authority to operate this equipment.
NOTE
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation.
iii | – IMPORTANT INFORMATION
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiver or clicker units.
• Increase the separation between the equipment and the product.
• Connect the affected equipment into an outlet on a circuit different from that to
which the receiver’s computer is connected.
• Consult your SMART service representative or an experienced radio/TV
technician for help.
iv | – IMPORTANT INFORMATION
Contents
Important Information ..............................................................................................i
Safety Information ......................................................................................i
Compliance ...............................................................................................ii
1 About SMART Response ...................................................................................... 1
Overview......................................................................................................... 1
Features.......................................................................................................... 2
Software Features .......................................................................................... 4
Hardware - Clickers and Receivers ................................................................ 5
2 Installing SMART Response ................................................................................. 7
Environmental Requirements ......................................................................... 7
Temperature............................................................................................. 7
Humidity ................................................................................................... 7
Water and Fluid Resistance ..................................................................... 7
Dust and Scratching................................................................................. 7
Electrostatic Discharge (ESD).................................................................. 8
Conducted and Radiated Emissions ........................................................ 8
Installing SMART Response Assessment Software ....................................... 9
System Requirements .............................................................................. 9
Contacting SMART Technologies .......................................................... 11
SMART Response Assessment Software Components ........................ 11
Activating SMART Response Software.................................................. 13
Installing and Setting up SMART Response................................................. 15
Connecting the SMART Response Receiver ......................................... 15
Recommended Height for Mounting the Receiver ................................. 15
Extending the USB Cable ...................................................................... 16
vi | CONTENTS
Naming Your Classroom ........................................................................ 17
Renaming the Classroom....................................................................... 18
3 Managing SMART Response.............................................................................. 19
Checking the Receiver.................................................................................. 19
Selecting the Operating Mode ...................................................................... 21
Starting in Anonymous Mode........................................................................ 22
Starting in Sign In Mode ............................................................................... 22
Locking Sign In ............................................................................................. 23
SMART Response Alert................................................................................ 24
4 Managing Class Lists .......................................................................................... 25
Creating Class Lists in Teacher Tools .......................................................... 25
Importing Class Lists from Microsoft Excel® Software
(Windows Operating Systems Only) ............................................................. 26
Importing Class Lists from a CSV File .......................................................... 27
Tips for Formatting CSV Files for Importing Class Lists......................... 28
Modifying Class Lists .................................................................................... 30
5 Connecting and Disconnecting the Clickers........................................................ 33
Connecting Clickers in Anonymous Mode .................................................... 33
Connecting the Clickers in Sign In Mode...................................................... 33
Disconnecting the Clickers ........................................................................... 34
Monitoring the Clickers ................................................................................. 36
Using the Simulator ...................................................................................... 37
6 Using SMART Response .................................................................................... 39
About SMART Notebook Software ............................................................... 39
SMART Notebook Software with SMART Response
Assessment Software ................................................................................... 39
SMART Response Preferences.................................................................... 40
vii | CONTENTS
7 Using SMART Notebook to Ask Questions and Create Assessments................ 41
Question Types............................................................................................. 41
Asking Questions with SMART Notebook .................................................... 42
Creating Instant Questions..................................................................... 42
Adding Questions with the Insert Question Wizard ...................................... 43
Creating Assessments.................................................................................. 45
Tagging questions ........................................................................................ 47
Adding a Content Page................................................................................. 48
Importing Questions from a Microsoft Word Document................................ 49
Importing Questions from XML or SQZ Files................................................ 51
Importing Questions from a PDF File ........................................................... 52
Printing from SMART Notebook Software’s Response Menu ...................... 54
Exporting Results to an Excel, HTML or CSV File........................................ 55
8 Using SMART Response Software in the Classroom ......................................... 57
Before Class Begins ..................................................................................... 57
Starting an Assessment................................................................................ 58
Using the Clickers......................................................................................... 60
Receiving Student Questions ....................................................................... 61
Using the Menu Button ................................................................................. 61
Viewing, Printing and Exporting Results....................................................... 62
Reviewing Instant Results ............................................................................ 63
Evaluating Assessment Results ................................................................... 64
Generating Student Performance Reports ................................................... 66
Generating Class Performance Reports....................................................... 67
9 Maintaining SMART Response ........................................................................... 69
Preventing Component Damage .................................................................. 69
Cleaning the Receiver and Clickers ....................................................... 69
Changing Clicker Batteries..................................................................... 69
The Receiver Indicators................................................................................ 70
viii | CONTENTS
Troubleshooting the Receiver....................................................................... 71
Resetting the Receiver ........................................................................... 71
Troubleshooting Using the Receiver Lights .................................................. 71
Other Troubleshooting Tips.................................................................... 72
Transporting SMART Response................................................................... 72
A Hardware Environmental Compliance................................................................. 73
Waste Electrical and Electronic Equipment Regulations
(WEEE Directive).......................................................................................... 73
Restriction of Certain Chemicals (REACH Directive) ................................... 73
Restriction of Certain Hazardous Substances (RoHS Directive) .................. 73
Batteries........................................................................................................ 74
Packaging ..................................................................................................... 74
Covered Electronics Devices........................................................................ 74
China’s Electronic Information Products Regulations................................... 74
U.S. Consumer Product Safety Improvement Act ........................................ 74
B Customer Support ............................................................................................... 75
Online Information and Support.................................................................... 75
Training......................................................................................................... 75
Technical Support......................................................................................... 75
Shipping and Repair Status .......................................................................... 75
General Inquiries .......................................................................................... 76
Warranty ....................................................................................................... 76
Registration................................................................................................... 76
Chapter 1
About SMART Response
Overview
The SMART Response interactive response system is an assessment tool that
enhances learning. It facilitates summative and formative assessment by allowing you
to pose a question before, during or after a lesson to find out if students are on track.
You can use the feedback to help shape the rest of your lesson.
Once you’ve finished the lesson, create a question set with SMART Response
assessment software to evaluate learning more formally. You can feel confident that
the students have answered the way they intended, because they can verify and
change their self-paced responses directly on the clicker.
Teachers can easily add creativity to questions by combining text with images to make
questions more dynamic. SMART Response comes with SMART Notebook
collaborative learning software, and offers 6,000 learning objects that you can easily
add to quizzes.
SMART Response also increases one-to-one interaction by allowing teachers to
survey and engage students and collect responses.
2 | CHAPTER 1 – ABOUT SMART RESPONSE
Features
Teacher Tools Access, view and manage all assessment data in
one location. This powerful tool allows you to create
class lists, and set up, conduct and manage tests
and quizzes.
You can also monitor each student’s progress
during a test and instantly view their results.
Smooth integration SMART Response software integrates with SMART
Notebook.
New user interface With its simple interface, SMART Response’s
intuitive software allows teachers to create pages
that have clear, contextual and concise information
for both novice and expert users.
Integrated Gradebook Through Gradebook, teachers can build
comprehensive reports based on their students’
grades, and they can sort, organize and monitor
their students’ progress.
Reports can be as simple or as detailed as you
need. Create high-level comparisons of class
performance, specific reports based on tagged
characteristics such as demographics or curriculum
standards, or personalized reports on how
individual students are doing.
Integration with third-party
question bank
Tagging Teachers can tag students and questions, and
Third-party questions can be easily integrated into
SMART Notebook.
automatically generate reports with comprehensive
student and class performance breakdowns.
They can also tag keywords to describe various
characteristics, correlate questions to curriculum
standards and break down performance into a
printable chart.
Teacher Tools makes it easy to keep everything
organized. The easy-to-use management tool
automatically files test results in the built-in
Gradebook. It also lets you view performance
reports and test scores, and manage your class
lists, all from one location.
Ability to assign partial
marks to answers
With this feature, teachers can assign partial marks
for individual questions.
3 | CHAPTER 1 – ABOUT SMART RESPONSE
Content pages let you insert
material between questions
One window in control of
classrooms and assessments
Monitoring students during and
after the test through the quiz
introduction page
Monitoring time per response
per student
One click instant reporting
through Gradebook
Teachers can use SMART Notebook page groups
to present a story on a content page, and then
follow it up with relevant questions.
Teacher Tools adds powerful grading and reporting
functionality. It brings teacher’s class lists and
assessment scores into one place, and assessment
results automatically file into Gradebook. Files save
to a single .teacher file for easier data
management.
Teachers can monitor how much time is remaining
for a quiz through the introduction page. Grades are
immediately calculated after the test and displayed
in graphical charts and numeric tables.
SMART Response’s interface can determine which
student answered first, and who answered what.
Create one-click instant reports that display a
student’s, or class’s, performance and progress.
Gradebook gives you quick access to test results,
making it easy to prepare reports and conduct
analysis.
4 | CHAPTER 1 – ABOUT SMART RESPONSE
Software Features
Flexible assessment This feature gives teachers frequent opportunities to
ask questions and obtain feedback, which can engage
students more actively in the material being studied.
You can display feedback in a bar or pie chart. All
feedback statistically summarizes student responses,
and helps teachers record and track each student’s
progress.
Anonymity Students can send private responses through the
anonymity feature. With this feature, the system logs
each response according to an assigned number for
each student. Only the teacher knows which student
has which number, so students can answer questions
without feeling judged by their peers.
Dynamic content Use SMART Notebook to create questions and
assessments with pictures, sound, video and Adobe®
Flash® files from the Gallery.
Instant, measurable results This feature allows teachers to instantly pose questions
and receive responses from within SMART Notebook.
Question variety Teachers can ask different types of questions, including
true or false, yes or no, multiple choice, numeric
response, and multiple answer.
File import and export This feature allows teachers to export to their online
performance reporting systems, or a reporting system
of their choice.
Convenient monitoring options allow teachers to
monitor students during and after tests, see how much
time is left, who has completed the questions, who
answered first, and which questions were answered.
The comprehensive Gradebook allows teachers to
create new class lists, conduct SMART Notebook
assessments, and view class reports.
Import and export
assessments
Teachers can export assessment results to other
gradebooking or database applications. They can also
import scores from other activities/quizzes to include in
SMART Response’s Gradebook for complete reporting.
5 | CHAPTER 1 – ABOUT SMART RESPONSE
Hardware - Clickers and Receivers
Radio frequency (RF)
technology
Ergonomic design Designed to fit comfortably in young hands or lie flat
LCD screen The easy-to-read LCD screen has room to display
Descriptive icons Icons on an LCD screen allow students to monitor
Radio frequency (RF) technology provides a
reliable wireless connection between the student
clickers and the central receiver. You don’t need a
line of sight to the clickers, and the range is
100' feet (30 m).
The receiver verifies receipt of every signal, and
messages are automatically resent if they weren’t
received.
on a desk, the SMART Response clicker has 21
input buttons that make responding to questions
quick and easy.
Even young students will find the handheld device
easy to use and comfortable to hold.
three lines of text. Students can see if responses
have been sent, and review the status of their
clicker’s battery power and network connection.
battery power and the network status of
their clicker.
Extended battery life Each clicker uses two long-lasting AA batteries.
Easy connection The receiver connects via a USB cable to a
computer, and it doesn’t require an additional power
adaptor.
Flexible installation The receiver weighs just under 6 oz. (165 g),
measures 4 3/4" W x 7/8" H x 2 1/4" D (12 cm x
2.2 cm x 5.7 cm), and easily mounts onto walls,
desks or tables.
Status features The LED lights indicate power status and whether
information is being sent or received.
Compatibility SMART Response is compatible with both the
Microsoft® Windows® and Mac OS operating
systems.
6 | CHAPTER 1 – ABOUT SMART RESPONSE
Chapter 2
Installing SMART Response
Environmental Requirements
Before installing or using your SMART Response system, review the following
environmental requirements and compliance statements.
Temperature
SMART Response’s components can operate in the temperature range of 41°F to
95°F (5°C to 35°C). In addition, the product can withstand storage temperatures from
-40°F to 120°F (-40°C to 50°C).
Humidity
SMART Response’s system components can operate in up to 80% relative humidity
non-condensing.
Water and Fluid Resistance
SMART Response’s components are for indoor use only and don’t meet any
salt-spray or wateringress requirements. Don’t pour or spray any liquids directly onto
SMART Response components. These liquids might get into areas where they could
damage sensitive electronic components.
Dust and Scratching
SMART Response components are for use in office and classroom environments, and
aren’t for industrial use where heavy dust and pollutants can cause malfunctions or
impaired operation. They’re designed for pollution degree 1 (P1) as per EN61558-1,
which is defined as “No pollution or only dry non-conductive pollution.”
8 | CHAPTER 2 – INSTALLING SMART RESPONSE
Electrostatic Discharge (ESD)
SMART Response components meet the requirements of EN61000-4-2 severity level
4 for direct and indirect ESD. No malfunction or damage up to 15 kV (both polarities)
with a 330 ohm, 150 pF probe (air discharge). Unmated connectors meet 8 kV for
direct (contact) discharge.
Conducted and Radiated Emissions
SMART Response hardware’s narrowband radiated electric field meets the limits for
Class B performance, as defined in EN55022/CISPR 22.
9 | CHAPTER 2 – INSTALLING SMART RESPONSE
Installing SMART Response Assessment Software
System Requirements
Minimum Requirements – Windows XP SP2 or SP3
Pentium® III 1.0 GHz processor with 512 MB of RAM
331 MB of free hard disk space for minimum installation
Microsoft Internet Explorer® 6.0 or later
Adobe® Flash® Player version 9
Adobe Reader version 8 or later
Recommended Requirements – Windows XP SP2 or SP3
Intel®-compatible 1.6 GHz processor with 512 MB of RAM
1.2 GB of free hard disk space for full installation with Gallery collections
Microsoft Internet Explorer 6.0 or later
Adobe Flash Player version 9
Adobe Reader version 8 or later
Advanced Requirements – Windows Vista® SP1
1.5 GHz Intel Core™ Duo processor with 1 GB of RAM
1.2 GB of free hard disk space for full installation with Gallery collections
Microsoft Internet Explorer 7.0 or later
Adobe Flash Player version 9
Adobe Reader version 8 or later
Minimum Requirements – Mac OS X 10.4.11
1 GHz Power PC G4 processor with 384 MB of RAM
480 MB of free hard disk space for minimum installation
Adobe Flash Player version 9
Recommended Requirements – Mac OS X 10.4.11
1 GHz Power PC G5 or Intel processor with 512 MB of RAM
1.5 GB of free hard disk space for full installation with Gallery collections
Adobe Flash Player version 9
10 | CHAPTER 2 – INSTALLING SMART RESPONSE
Advanced Requirements – Mac OS X 10.5.5
1.5 GHz Intel Core Duo processor with 1 GB of RAM
1.5 GB of free hard disk space for full installation with Gallery collections
Adobe Flash Player version 9
NOTES
• 1 MB = 1024² bytes, 1 GB = 1024³ bytes.
• SMART Response assessment software runs on 32-bit operating systems only.
• You’re unable to use SMART Response software on Windows computers with
Intel Itanium® processors.
11 | CHAPTER 2 – INSTALLING SMART RESPONSE
Contacting SMART Technologies
Visit the SMART Support website at www.smarttech.com/support to check for
software upgrades, including SMART Notebook software and SMART Response
assessment software. You’ll find installation and user’s guides, how-to and
troubleshooting articles, SMART product solutions, and answers to your questions.
Use the SMART Support website to contact Technical Support.
SMART Response Assessment Software Components
In the following procedures, you’ll install all of these software components:
• Teacher Tools
• Driver software for the receiver
• SMART Notebook, including the SMART Response assessment software menu
To install
SMART Response on
Windows computers
IMPORTANT
SMART Response includes SMART Notebook software. However, if you
need to connect SMART Response to a SMART Board interactive
whiteboard, you will need to visit the SMART Support website to download
the appropriate drivers.
Windows Click here to download the drivers
Mac: Click here to download the drivers
1. Insert the SMART Response assessment software CD into your computer’s drive.
The Installation Wizard appears. If the wizard doesn’t start automatically, locate
and double-click the SMARTResponseSoftwareSetup.exe file on the CD.
2. Click Install SMART Response Software to start the wizard, and then click Next.
The Licence Agreement dialog box appears.
3. Select the I accept option, and then click Next.
4. Click Next to install the software to the default folder.
5. Click Install to start the installation.
6. Click Finish.
.
.
7. Select the options to check for program updates and install SMART Essential for
Educators as desired, click Next, and then click Finish to complete the
installation.
If your computer is connected to the Internet, after a short delay, the
SMART Product Update dialog box appears.
12 | CHAPTER 2 – INSTALLING SMART RESPONSE
To install updates 1. If updates are available, click Update, and then click Close.
A balloon message appears in the notification area.
2. Click the balloon message to create a classroom.
A dialog box appears.
3. Type a unique classroom name into the box, and then click OK.
NOTE
The OK button is disabled until you type a valid classroom name.
4. Click Finish to complete the installation.
To install
SMART Response on
Mac computers
1. Insert the SMART Response CD into your computer’s drive.
A SMART Response CD icon appears on the desktop.
2. Double-click the SMART Response CD icon.
The SMART Response window appears.
3. Double-click the SMART Response box icon.
The Install SMART Response dialog box appears.
4. Click Continue, and then click Continue again.
The Software License Agreement page appears.
5. Click Continue, and then click Agree if you agree with the terms of the license
agreement.
6. If there is more than one version, select the version that you want to install, and
then click Continue.
7. Click Install to start the installation.
NOTE
If the installer asks you for a password, type your password, and then click
OK.
8. Click Continue Installation to complete the installation.
If your computer is connected to the Internet, the SMART Essentials for Educators
dialog box appears. Select the categories you want to install, and then click Next.
The SMART Product Update dialog box appears. If your computer is connected to
the Internet, the dialog box displays the current versions of your SMART product
software, and displays the latest updates available for download from
SMART’s website.
13 | CHAPTER 2 – INSTALLING SMART RESPONSE
9. If software updates are available, click Update.
OR
If software updates aren’t available, or if you don’t want to update your software,
click Close.
After a short delay, a message appears asking you to restart your computer.
10. Click Restart.
Activating SMART Response Software
You must register SMART Response software within 30 days of installation to keep it
active.
IMPORTANT
SMART Response software automatically activates when you connect your
SMART Response receiver. If the activation isn’t successful, use the following
procedure to find your license code and activate the software.
To find your license
code and activate
SMART Response
You must connect your computer to the Internet and connect the SMART Response
receiver to your computer before searching for a license code. After you complete the
following procedure to find your license code, use the code to activate the software on
other computers, as outlined in the License tab in the About SMART Response
Assessment Software dialog box.
NOTE
After you find your license code, you don’t need to connect the SMART Response
receiver to the other computers that you want to activate SMART Response
software on.
1. Click the SMART Response icon in the Windows notification area or Mac menu
bar, and then select Activate SMART Response Assessment Software.
The Software Evaluation dialog box appears displaying the time remaining in your
software evaluation period.
NOTE
If your SMART Response assessment software is already activated, the
Activate SMART Response Assessment Software command is replaced by
Check for Updates. See the next procedure to find the license code in the
activated software.
2. Click Activate Now.
3. If a dialog box appears requesting a password, type the administrator’s password,
and then click OK.
14 | CHAPTER 2 – INSTALLING SMART RESPONSE
NOTE
Contact your system administrator if you don’t know your password.
4. Click Find License Code.
NOTE
You must connect your computer to the Internet, and connect the SMART
Response receiver to your computer, before searching for a license code.
5. Click Find License Code.
The license code appears. The activation program automatically copies your
license code into the License Code box.
NOTE
If you didn’t connect the receiver, a warning message appears. Click OK to
close the dialog box.
6. Record the license code, and then click Close.
7. Type your e-mail address in the License Code box, and then click Next.
To activate
SMART Response on
other computers
Your SMART Response software activates.
8. Click Finish.
Now that you have your license code, complete the steps below to activate
SMART Response on other computers.
1. Click the SMART Response icon in the Windows notification area or Mac menu
bar, and then select Activate SMART Response Assessment Software.
The SMART Response Software Evaluation dialog box appears and displays
the time remaining in your software evaluation period.
2. Click Activate Now.
If a dialog box appears requesting a password, type the administrator’s password.
3. Type your license code and e-mail address, and then click Next.
4. Click Finish.
Your SMART Response software activates.
NOTE
You don’t need to connect your SMART Response receiver during this
procedure.
15 | CHAPTER 2 – INSTALLING SMART RESPONSE
To find the license
code after the
software is activated
1. Click the SMART Response icon in the Windows notification area or Mac menu
bar, and then select About SMART Response Assessment Software.
2. Record the license code that appears on the Description tab.
Installing and Setting up SMART Response
Connecting the SMART Response Receiver
IMPORTANT
For operating safety and to avoid damage to the receiver, you must only connect
the interactive whiteboard’s USB connector to a computer that has a USB
compliant interface and that bears the USB logo. In addition, the USB source
computer must be compliant with CSA/UL/EN 60950 and bear the CE mark and
CSA and/or UL mark (s) for CSA/UL 60950.
The receiver has a USB 2.0 full-speed peripheral interface that runs at speeds of
up to 12 Mbps. The unit works with USB 2.0- and USB 1.1-compliant USB
interfaces.
Recommended Height for Mounting the Receiver
Although SMART Response receivers don’t require an unobstructed line-of-sight
transmission path such as that required by infrared devices, you can operate SMART
Response over larger distances if you minimize interference, signal reflections and the
number and size of objects between the receiver and the clickers.
Choose a location for the receiver that’s as high as possible, and in plain view of the
students’ clickers. For permanent installations, use a USB extender to mount the
receiver high on a wall. To minimize interference from other radio-frequency
equipment, position the receiver away from other wireless products, such as 2.4 GHz
routers and cordless telephones.
WARNING
To prevent product damage or personal injury, route the USB cable where it will
not be stepped on or tripped over.
16 | CHAPTER 2 – INSTALLING SMART RESPONSE
To connect the receiver 1. Position the receiver in an unobstructed location away from other wireless
products, such as 2.4 GHz routers and cordless telephones.
– For temporary installations,
place the receiver on top of
your desk.
– For permanent installations,
mount the receiver on a wall,
or on the front of a piece of
furniture using two screws
(not provided).
2. Orient the receiver with the long
side or edge facing the class as
shown.
– Connect the receiver’s
captive USB cable connector
to an available USB
receptacle on your computer.
On Windows computers, a balloon message appears in the notification area
indicating that new hardware has been detected.
– On Mac computers, a balloon message appears indicating that the hardware
is ready to use. The top LED indicator on the receiver turns red to indicate that
it’s receiving power.
IMPORTANT
If the balloon message indicates that Windows is starting to try to locate a driver
from the Microsoft website, stop the search. If Windows can’t find the driver on
your computer, you haven’t installed the SMART Response software. Install the
software and repeat the above procedure.
Extending the USB Cable
If the provided 6' (1.8 m) USB cable attached to the receiver
isn’t long enough, use active USB extender cables, USB
extenders or hubs.
The illustration to the right shows the SMART active USB
extension cable (Part No. USB-XT). In some cases, you may
be able to use up to four cables to extend the length to about
80' (25 m), which is the limit of the USB specification. Passive
USB extension cables aren’t supported.
17 | CHAPTER 2 – INSTALLING SMART RESPONSE
NOTE
Some computers use internal active hubs to provide more USB receptacles. The
computer’s operating system may see these internal hubs as external devices,
limiting the number of USB extenders you can use.
Alternately, USB extenders that use Cat 5 cabling can
extend the range to approximately 325' (100 m), at a
much higher cost. The more economical SMART USB
extender pair (Part No. CAT5-XT) can extend the USB
connection up to 12' (36.6 m) on Windows computers or
90’ (27.5 m) on Mac computers using an RJ45 Cat 5
cable.
These units require that you use the provided 6’ (1.8 m) cables or use cables and
connectors that meet the same specifications. Impedance mismatches and poor
connections can cause signal degradation and performance problems. USB hubs
should also work with receivers. If you also use streaming audio through a shared
USB hub, the receiver’s performance might become intermittent or otherwise
unacceptable.
USB extenders and hubs must be USB 1.1 or USB 2.0 compliant to work
correctly. They must also provide at least 100 mA to the receiver.
Naming Your Classroom
NOTE
You’re unable to assign a classroom name while installing SMART Response.
You can create a classroom name only after SMART Response is installed, and
Teacher Tools starts for the first time.
To name the classroom 1. Click the SMART Response icon in the Windows notification area or menu bar,
and then click Teacher Tools.
2. Click Next.
The Classroom Information dialog box appears.
3. Type a classroom name between one and eight characters, and then click Start.
NOTE
The Start button enables only after you’ve typed in your classroom name.
A dialog box appears indicating that SMART Response is not ready, that there is
no receiver plugged in, or that you can use SMART Response in Anonymous
mode if the receiver is connected.
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