Smart Technologies PE260 User Manual

Configuration Guide

SMART Hub PE260

Product Registration

If you register your SMART product, we’ll notify you of new features and
software upgrades.

Register online at www.smarttech.com/registration.

Keep the following information available, in case you need to contact
Technical Support:

Serial Number: _______________________________________

Date of Purchase: _____________________________________

FCC Warning

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
manufacturer’s instructions., may cause harmful interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Trademark Notice

SMART Board, Sympodium, Actalyst, Bridgit, the SMART logo and smarttech are trademarks or registered trademarks of SMART
Technologies ULC in the U.S. and/or other countries. Microsoft and Windows are either registered trademarks or trademarks of Microsoft
Corporation in the U.S. and/or other countries. All other third-party product and company names may be the trademarks of their
respective owners.

Copyright Notice

© 2008 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a
retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC.
Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.

Patent No. US5448263; US6141000; US6326954; US6337681; US6540366; US6741267; US6747636; US6803906; US6919880;
US6947032; US6954197; US6972401; US7151533; US7184030; US7236162; US7283126; US7289113; CA2058219; CA2453873;
EP1297488; ES2279823; DE60124549; and ZL0181236.0. Other patents pending.

08/2008

Important Information

IMPORTANT

Record information about your SMART Hub’s installation on this page, and then store the
guide in a place where it can be easily accessed. SMART Technical Support requires this
information to provide you with appropriate assistance.

SMART Technologies frequently updates this document to provide accurate
support. For the most recent version of this document, see document 127260

on the SMART technical support website.

SMART Hub PE260

Network Name/
Collaboration ID

Room/Location
Name

Hardware
Serial Number

Software
Activation Key

Bridgit™ Software
Server URL

SMTP Mail
Server URL

Connected Projectors and Displays

No. Manufacturer Model Hardware Serial Number

1
2
3
4

Connected SMART Interactive Products

No. Model Hardware Serial Number

1
2
3
4

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Warnings and Cautions

WARNING

Failure to follow the installation instructions shipped with the SMART Hub
PE260 could result in personal injury and damage to the product.

WARNING

Ensure that any cables extending across the floor to the SMART Hub PE260
are properly bundled and marked to avoid a trip hazard.

WARNING

Make sure an electrical socket is near the SMART Hub PE260 and remains
easily accessible during use.

WARNING

To reduce the risk of fire or electric shock, do not expose the SMART Hub
PE260 to rain or moisture.

CAUTION

CAUTION

Install the SMART Hub in a well ventilated area to allow proper cooling.

Do not open or disassemble the SMART Hub PE260. Opening the casing voids
your warranty.

ii Important Information 99-00898-20 REV B0

Table of Contents

Important Information i

SMART Hub PE260................................................................................................................... i

Connected Projectors and Displays........ ... ... ... ... .... ... ... ... .... .......................................... ... ... ... ... i

Connected SMART Interactive Products ................................................................................... i

Warnings and Cautions............................................................................................................. ii

About the SMART Hub PE260 1

Configuring the SMART Hub PE260 3

Before Configuring the SMART Hub PE260.............................................................................3

Getting Started..........................................................................................................................3

Understanding User and Configuration Modes.........................................................................4

Using the SMART Configuration Tools......................................................................................4

Entering the Activation Key for Multiple Projectors and Displays..............................................5

Configuring the Projectors and Displays....... ... ... .... ... ... ... .... ... ... ... .... ... ... ... ... .... ... ... ... .... ... ... ... ..6

Configuring the SMART Interactive Products ...........................................................................8

Configuring the Display Controller ............................................................................................9

Configuring Networking Features............................................................................................12

Setting the Date and Time ......... ... ... ... .... ... ... ... ... .... ... ... ... ....................................... ... .... ... ... ...14

Installing Printers.....................................................................................................................14

Switching to User Mode..........................................................................................................15

Updating the SMART Hub PE260’s Software 17

Troubleshooting 19

Regulatory Compliance 21

Waste Electrical and Electronic Equipment Regulations ........................................................21

Restriction of Certain Hazardous Substances (RoHS) Directives...........................................21

Customer Support 23

Online Support........................................... ... ... ... .... ... ....................................... ... ... ... .... .........23

Training...................................................................................................................................23

Contacting SMART Technical Support....................................................................................23

General Inquiries........................................ ... ... ... .... ... ... ....................................... ... ... .... .........23

Warranty..................................................................................................................................23

Registration.............................................................................................................................23

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iv Table of Contents 99-00898-20 REV B0

About the SMART Hub PE260

The SMART Hub PE260 allows you to use up to four SMART interactive products, such as
SMART Board™ interactive whiteboards, Sympodium™ interactive pen displays and
Actalyst™ interactive overlays, without a computer.

IMPORTANT

The SMART Hub PE260 includes SMART Meeting Pro software. This software allows you to
create interactive meetings in which you can use your SMART interactive products as
whiteboards to present information, write notes and brainstorm. If you have access to a Bridgit
software server, others in remote locations with a SMART Hub, SMART Meeting Pro or a
Bridgit software client can participate in your meetings.

The SMART Hub PE260 also includes viewers that allow you to open and view common
Microsoft® Office file formats:

• Microsoft Word 2003 (.doc) and 2007 (.docx)

• Microsoft Excel® 2003 (.xls) and 2007 (.xslx)

• Microsoft PowerPoint® 2003 (.ppt)
This guide is for system administrators with extensive knowledge of configuring Windows®

operating systems. Please refer this guide to the individual or department in your organization
responsible for IT setup and operations.

If you intend to use your SMART Hub with two or more SMART Board
interactive display frames, do not place the interactive display frames side by
side. The pens may interfere with each other.

99-00898-20 REV B0 About the SMART Hub PE260 1

2 About the SMART Hub PE260 99-00898-20 REV B0

Configuring the SMART Hub PE260

This chapter explains how to configure your SMART Hub after mounting and connecting it as
instructed in the SMART Hub PE260 Textless Installation Guide (document 127261

Before Configuring the SMART Hub PE260

Complete the steps below before configuring your SMART Hub:

1. If you’re connecting your SMART Hub to two, three or four projectors or displays, purchase
an activation key for multiple projectors or displays from SMART Technologies.

2. Locate the serial number on your SMART Hub, and reco rd it on th e first p age o f this guide
or another safe place.

If you need to contact SMART Technical Support regarding an issue with your
SMART Hub, the representative may ask for the serial number.

3. Mount and connect your SMART Hub as instructed in the SMART Hub PE260
Textless Installation Guide (document 127261

4. Connect the SMART Hub to a network with Internet access.

NOTE: Several steps in this guide require you to type text. You can do this by connecting a
keyboard to the PS/2 or USB connectors on your SMART Hub, or by pressing the
keyboard button in the user interface or on your SMAR T inter active pr od uct’s pen tray to open
SMART Keyboard.

).

).

Getting Started

After completing the previous steps, you can turn on your SMART Hub and log on as
Administrator in Configuration mode.

To get started

1. Turn on all projectors and displays connected to your SMART Hub.

2. Press the Power button on the front of your SMART Hub.
Your SMART Hub completes its startup sequence, and a log on dialog box appears.

3. In the User name box, type Administrator.

4. In the Password box, type RandomPwd.
NOTE: Passwords are case sensitive.

5. Press OK.
The SMART Hub PE260 End License User Agreement dialog box appears.

6. Read the license agreement, and then press Accept.
Whiteboard, the Welcome Center and the SMART Configuration Tools dialog box appear.

7. Close the Welcome Center.

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Understanding User and Configuration Modes

Your SMART Hub has two modes: User and Configuration. In the previous procedure, you
turned on your SMART Hub and logged on as Administrator in Configuration mode.

The key difference between User and Configuration modes is that File Based Write Filter
(FBWF) is on in User mode but off in Configuration mode. When FBWF is on, your
SMART Hub saves configuration changes to RAM rather than the hard disk. Therefore, you
must make configuration changes in Configuration mode rather than User mode.

IMPORTANT

Because the SMART Hub PE260 is a collaboration appliance rather than a
computer, it does not save any changes users make while in User mode after
the unit turns off or restarts. (Your SMART Hub restarts every day at midnight.
See page 14 for details.)

There are three ways to determine if you’re in Configuration mode:

• The login dialog box appears when you turn on your SMART Hub.

•The SMART Configuration Tools dialog box appears after you log on.

• In the Welcome Center, the button to the right of the Orient button is labelled

Exit Configuration Mode rather than Enter Configuration Mode.

Using the SMART Configuration Tools

The SMART Configuration Tools dialog box appears on the display when you’re in
Configuration mode.

Press the buttons in this dialog box to open the Windows Control Panel, SMART contro l pa nel
and related tools for configuring and administering your SMART Hub.

Open the Windows Control Panel.
Open the SMART control panel.

Entering an activation key for multiple projectors and displays (see page 5).
Configure projectors and displays (see page 6).

Configure the Whiteboard e-mail feature (see page 13).
Configure the display controller (see page 9).

Orient the SMART interactive products.
Set the date and time (see page 14).

Exit Configuration mode and return to User mode (see page 15).

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