SMART TECHNOLOGIES SBID-7286R, SBID-7286R-P, SBID-7275R, 7000R Pro, SBID-7086R User Manual

SMARTBoard®
7000Rand7000RProseries

interactive displays

USER GUIDE

SBID-7275R | SBID-7286R | SBID-7275R-P | SBID-7286R-P

SBID-7075R | SBID-7086R | SBID-7075R-P | SBID-7086R-P

IDR775-1 | IDR786-1

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Learn more

This guide and other resources for SMARTBoard 7000R and 7000R Pro

series interactive displays are available in the Support section of the

SMARTwebsite (smarttech.com/support). Scan this QRcode to view these

resources on your mobile device.

Licenses

The ter ms HDMI and HDMI Hi gh-Definition Multimedia Interface, and the H DMI log o are trademarks or regis tere d trade marks of HD MI Licensing LLC in the United
States and other co untries .

The Bluetoo th wo rd mark is ow ned b y the Bluetooth SIG, Inc. and any use of such marks b y SMARTT echnolog ie sULC is under lice nse.

Trademark n ot ice

SMARTBoard , SMARTNo tebo ok, S MARTTeamWorks , SMARTMee tingPro, SMARTInk, SMARTAudio, H yPr T ouch, Silktouch, Obje ct Awareness , Pe n ID,
smarttech, the SMART lo go and all SMART taglines are trademarks o r re gi stere d trademarks o f SMARTTec hnologie sU LC i n the U .S. and/or other co untrie s.
Microso ft and Windo ws are either re gi stere d trad emarks or trademarks of Micros oft Corpo ration in the United States and/or other co untrie s. Go og le , Go ogl e
Play, Andro id and Chromeb ook ar e trade marks of Go og le Inc. All o ther third-party p rod uct and company names may be trademarks of their r es pe ctive o wners.

Copyrigh t no tice

© 2 019 SMARTTe chnologiesU LC. All rig hts r es er ved . No part o f this p ublication may b e repro duced , transmitted, transcribe d, stored in a retri eval system or
translated into any language in any for m b y any me ans wi thout the prio r w ritten consent of SMARTTe chnolog ies ULC. Information in this manual is subject to change
without notice and doe s not rep re se nt a commitment on the p art of SMART.

This p rod uct and/or use there of is co ve red by one o r more of the fol lowi ng U.S . patents:

www.smarttech.com/patents

Nove mber 27, 2019

smar ttech.com/kb/171539

Important information

NOTE

Refer to the SMARTBoard 7000R and 7000R Pro series interactive displays installation and

maintenance guide (smarttech.com/kb/171538) for important information about installing and

maintaining the display.

STABILITY HAZARD

If not installed properly, this display may fall causing serious injury or death. To prevent injury, the

display must be securely attached to the wall following the installation instructions.

WARNING

l Do not open or disassemble the display. You risk electrical shock from the high voltage

inside the casing. Opening the casing also voids the warranty.

l Do not stand (or allow children to stand) on a chair to touch the surface of the display.

l To reduce the risk of fire or electric shock, do not expose the display to rain or moisture.

l Do not insert objects inside the cabinet ventilation holes, because they could touch

dangerous voltage points and cause electric shock, fire, or product damage which may not

be covered by the warranty.

l Do not place heavy objects on the power cable. Damage to the cable could cause shock,

fire, or product damage which may not be covered by the warranty.

l If the glass is broken, do not touch the liquid crystal. To prevent injury, handle glass

fragments with care when disposing of them.

i smar ttech.com/kb/171539

IMPORTANT INFORMATION

l Disconnect all of the display’s power cables from the wall outlet and seek assistance from

qualified service personnel if any of the following occur:

o

The power cable or plug is damaged

o

Liquid is spilled into the display

o

Objects fall into the display

o

The display is dropped

o

Structural damage, such as cracking, occurs

o

The display behaves unexpectedly when you follow operating instructions

ENERGYSTAR®

ENERGY STAR is the government-backed symbol for energy efficiency, providing

simple, credible, and unbiased information that consumers and businesses rely on to

make well-informed decisions. ENERGY STAR-certified products are the simple

choice for energy efficiency, making it easy for consumers and businesses to make

purchases that save them money and protect the environment. The U.S. EPA ensures that each

product that earns the label is independently certified to deliver the quality, performance, and

savings that users have come to expect.

As shipped, your display delivers ENERGY STAR performance and savings. However, changing

some settings may increase energy consumption beyond the limits required for ENERGY STAR

certification. For example, increased brightness and contrast will increase power consumption.

Please consider the environment when you choose non-ENERGY STAR settings.

Federal Communication Commission interference statement

FCC
Supplier’s Declaration of Conformity
47 CFR § 2.1077 Compliance Information
Unique Identifier: IDR775-1, I DR786-1, IDRMOD1,PR7-1
Responsible Party – U.S. Contact Information

SMART Technologies Inc.
2401 4th Ave., 3rd Floor
Seattle,WA 98121

[e-mail]

ii smar ttech.com/kb/171539

IMPORTANT INFORMATION

The FCC and ISED registration numbers and warnings can be found through the Settings screen under the Regulatory tab.

Regulatory Model: IDR775-1

Regulatory Model: IDR786-1

Regulatory Model: PR7-1

This device complies with Par t 15 of the FCC Rules.Operation is subject to the following two conditions:

1. This device may not cause harmful interfer ence, and

2. this device m ust accept any interference received, includinginterference that may cause undesired operation.

CAUTION

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.

NOTE

This equipment has been tested and found to comply with the limits for a Class A digital device,pursuant to part 15 of the
FCC Rules. These limits are designed to pr ovide reasonable protection against harmful interference when the equipment is
operated in a commer cial environment. This equipment generates, uses, and can ra diate radio frequency energy and, if not
installedand used in accordance with the instruction manual, may cause har mful interference to radio communications.
Operation of this equipment in a residential area is likely to cause har mful interference in which case the user will be
required to correct the interference at his own expense.

Regulatory Model: IDRMOD1

This device complies with Par t 15 of the FCC Rules.Operation is subject to the following two conditions:

1. This device may not cause harmful interfer ence, and

2. this device m ust accept any interference received, includinginterference that may cause undesired operation

CAUTION

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.

NOTE

This equipment has been tested and found to comply with the limits for a Class A digital device,pursuant to part 15 of the
FCC Rules. These limits are designed to pr ovide reasonable protection against harmful interference when the equipment is
operated in a commer cial environment. This equipment generates, uses, and can ra diate radio frequency energy and, if not
installedand used in accordance with the instruction manual, may cause har mful interference to radio communications.
Operation of this equipment in a residential area is likely to cause har mful interference in which case the user will be
required to correct the interference at his own expense.

Restriction

This device is restricted to indoor use when operated in the 5.15 to 5.25 GHz frequency r ange.

IEEE 802.11b or 802.11g operation of this product in the USA is firmware limitedto channels 1 through 1 3.

Radiation exposure statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should
be installed and operated with minimum distance 20cm between the radiator and your body. The PEN can be used with 0cm
separation distance between the pen and your body.

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IMPORTANT INFORMATION

Innovation, Science and Economic Development
Canada statement

The FCC and ISED registration numbers and warnings can be found through the Settings screen under the Regulatory tab.

Regulatory Model: IDR775-1

Regulatory Model: IDR786-1

This device complies with ICES-003 of the Innovation, Scienceand Economic Development Canada Rules. Operation is subject
to the following two conditions:

1. This device may not cause harmful interfer ence, and

2. this device m ust accept any interference received, includinginterference that may cause undesired operation.

Regulatory Model: PR7-1

This device complies with Industry Canada’s RSS-310. Operation is subjectto the condition that this device must not cause
harmful interference and must accept any interference, including interference that may cause undesired operation of the
device.

98-305kHz: <30dBuV/A @10m

Regulatory Model: IDRMOD1

This device complies with ICES-003 of the Innovation, Scienceand Economic Development Canada Rules. Operation is subject
to the following two conditions:

1. This device may not cause harmful interfer ence, and

2. this device m ust accept any interference received, includinginterference that may cause undesired operation.

CAUTION

(i) the device for operation in the band 5150–5250 MH z is only for indoor use to reduce the potential for har mful
interference to co-channel mobile satellite systems;

(ii) the maximum antenna gain permitted for devices in the bands 5250–5350 MHz and 5470–5725 MHz shall comply with
the e.i.r.p.limit;and

(iii) the maximum antenna gain per mitted for devices in the band 5725–5825 MHz shall comply with the e.i.r.p.limits specified
for point-to-point and non point-to-point operation as appropriate.

(iv) Users should also be advised that high-power radars are allocated as primar y users (i.e., priorityusers) of the bands
5250–5350 MHz and 5650–5850 MHz and that these radar s could cause interference and/or damage to LE-LAN devices.

Radiation exposure statement

This equipment complies with I SED radiation exposure limitsset forth for a n uncontrolled environment. This equipment should
be installed and operated with minimum distance 20 cm between the radiator a nd your body. The PEN can be used with 0 cm
separation distance between the pen and your body.

iv smarttech.com/kb/171539

IMPORTANT INFORMATION

Innovation, Science et Développement
économique Déclaration du Canada

AVERTISSEMENT

(i) les dispositifs fonctionnant dans la bande 5150–5250 MHz sont réservés uniquement pour une utilisation à l’intérieur
afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux;

(ii) le gain maximal d’antenne permis pour les dispositifs utilisant les bandes 5250–5350 MHz et 5470–5725 MHz doit se
conformer à la limite de p.i.r.e.;

(iii) le gain maximal d’antenne permis (pour les dispositifs utilisant la bande 5725–5825MHz) doit se conformer à la limite de
p.i.r.e.spécifiée pour l’exploitation point à point et non point à point, selon le cas.

(iv) De plus, les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont désignés
utilisateurs principaux (c.-à-d.,qu’ils ont la priorité) pour les bandes 5250–5350 MHz et 5650–5850 MHz et que ces
radars pourraient causer du brouillage et/ou des domm ages aux dispositifs LAN-EL.

Déclaration d’exposition aux radiations

Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet
équipement doitêtre installé et utilisé avec un m inimum de 20 cm de distance entre la source de r ayonnement et votre corps.
Le PEN peut être utilisé avec une distance de sépar ation de 0 cm entr e le styloet votre corps.

EU declaration of conformity

Hereby, SMART Technologies ULC declares that the radio equipment type Interactive WiFiModule IDRMOD-1 and the
interactive pen PR7-1 are in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at
the following internet address:

smar ttech.com/compliance

The frequency band and the maximum transmitted power in EU are listedbelow:

PR7-1
98-305kHz: <30dBuV/A @10m

IDRMOD1
2400MHz – 2480MHz: 19dBm (EI RP) 5150MHz – 5850MH z: 13dBm (EIRP)

Restrictions in BE/BG/CZ/DK/DE/EE/IE/EL/ES/FR/HR/IT/CY/LV/LT/LU/HU/MT/NL/AT/PL/PT/RO/SI/SK/FI/SE/UK/TR/NO/CH/IS/LI.
5150MHz-5350MHz is for indoor use only.

CAUTION: EXPOSURE TO RADIO FREQUENCY RADIATION

This equipment complies with EU radiation exposure limits set for th for an uncontrolled environment. This equipment should
be installed and operated with minimum distance 20 cm between the radiator a nd your body. The PEN can be used with
0cm separation distance between the pen and your body.

For optimal perform ance any support equipment connectedto this device must be CE compliant

v smarttech.com/kb/171539

IMPORTANT INFORMATION

Microsoft® statement regarding Windows® 10
operating system

Windows 10 is automatically updated, which is always enabled. ISP fees may apply.Additional r equirements may apply over
time for updates.

vi smarttech.com/kb/171539

Contents

Important information i

ENERGYSTAR ii

Federal Communication Commission interference statement ii

Innovation, Science and Economic Development Canada statement iv

Innovation, Science et Développement économique Déclaration du Canada v

EU declaration of conformity v

Microsoft statement regarding Windows 10 operating system vi

Chapter 1: Welcome 1

About this guide 1

About the display 2

Identifying your specific model 7

Accessories 7

More information 9

Chapter 2: Using basic features 11

Waking up the display and putting it back to sleep 11

Using the Home button 12

Using the convenience panel 13

Using the remote control 14

Using touch 16

Using the pens and erasers 18

Adjusting the volume 21

Freezing or hiding the screen 21

Chapter 3: Using the iQ apps 23

Using the Apps Library 23

Using the Files Library 24

Using kapp Whiteboard 24

Using SMARTNotebook Player 25

Using Browser 25

Using Screen Share 25

Using screenshots 25

Installing third-party apps 26

Cleaning up the display 26

Chapter 4: Connecting computers and other devices 27

Installing and using SMART software 27

Connecting room computers and guest laptops 29

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CONTENTS

Connecting a SMART OPS PC module 36

Connecting USB drives, peripherals, and other devices 37

Chapter 5: Troubleshooting 39

The display isn’t turning on 39

The display is turning on when it shouldn’t 40

The screen is blank or there’s a problem with the image on the screen 40

There’s no sound or there’s a problem with the sound 42

Touch isn’t working as expected 43

The pens and erasers aren’t working as expected 43

iQ apps aren’t working as expected 44

SMART software on connected computers isn’t working as expected 44

The SMART OPS PC module isn’t working as expected 45

Contacting your reseller for additional support 45

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Chapter 1

About this guide 1

About the display 2

Touch 2

Writing, drawing, and erasing 3

iQ experience 3

Display 3

Audio 4

Network connectivity 4

Room computers and guest laptops 4

Accessory slot 4

Convenience panel 5

Proximity sensors 5

Ambient light sensor 6

Remote control and IRsensor 6

Mounting hardware 6

Identifying your specific model 7

Accessories 7

SMART OPS PC module 8

SBA-100 projection audio system 8

Stands 8

USB extenders 8

More information 9

This chapter introduces the SMARTBoard® 7000R and 7000R Pro series interactive displays.

About this guide

This guide explains how to use a SMARTBoard 7000R or 7000R Pro series interactive display.

This guide is intended for people who use displays in their organizations. Other documentation and

resources are available for those who install and maintain displays (see More information on

page9).

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CHAPTER 1

WELCOME

About the display

The SMARTBoard 7000R or 7000R Pro series interactive display is a powerful but easy-to-use

collaboration tool that you can use to achieve better outcomes.

The display includes an extensive set of features and components.

Touch

You can do everything on the display that you can do at your computer—open and close

applications, meet with others, create new documents or edit existing ones, visit websites, play

and manipulate videos, and so on—by touching the display’s surface.

You can use an array of gestures within applications, including panning, scaling, rotating, and

zooming in and out.

The display’s HyPr Touch™ with EMR technology provides industry-leading touch and digital ink

performance, resulting in virtually no lag and zero contact detect height. In addition, its Silktouch™

ultra-smooth finish allows you to use the display for hours without finger burn.

For more information, see Using touch on page16.

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WELCOME

Writing, drawing, and erasing

The display comes with black, red, blue, and green pens,

which you can use to write or draw on the screen.

In addition to the pens, the display includes two erasers, which

you can use to erase digital ink on the screen.

With Object Awareness™, the display responds automatically to

the tool or object you’re using, whether it’s a pen, finger,

eraser, or palm. The display’s Pen ID™ and Simultaneous Tool

Differentiation technologies allow four people to write

independently and simultaneously, using different colored ink.

For more information, see Using the pens and erasers on page18.

iQ experience

If enabled, the iQ embedded computer provides one-touch access to collaborative tools, such as

a whiteboard, wireless screen sharing, and a web browser. There’s no need for wires, cables, or

manual software and firmware updates.

NOTE

Some network integration is required for features like Browser and Screen Share.

Tap the Home button on the display (pictured) or the remote control to

open the Home screen (if iQ is enabled) or the Input screen (if iQ is

disabled). From the Home screen, you can open the iQ apps, switch inputs,

and adjust settings.

For more information about the Home button and the Home screen, see

Using the Home button on page12.

For more information about the iQ apps, see Chapter 3: Using the iQ apps on page23.

Display

The 4K ultra-high-definition LED display provides optimal image clarity and wide viewing angles.

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WELCOME

The size of the display varies by model:

Models Size (diagonal)

SBID-7275R, SBID-7275R-P, SBID-7075R, and SBID-7075R-P 75"

SBID-7286R, SBID-7286R-P, SBID-7086R, and SBID-7086R-P 86"

Audio

The display includes two 15 W integrated speakers, which are designed to provide sound at the

front of a room.

Network connectivity

The display requires a network connection for downloading software and firmware updates, and a

number of the iQ apps require a network connection as well.

You can connect to a network using the Wi-Fi module or the LAN RJ45 jack on the display:

l The Wi-Fi module supports both 2.4 and 5 GHz bands.

l The two RJ45 jacks allow you to connect the display and an external device, such as a

computer, to a Gigabit Ethernet network.

Room computers and guest laptops

You can connect room computers and guest laptops and use the display to view and interact with

them.

The display comes with SMART software that you can install on connected computers to take full

advantage of the display’s features while using the connected computers.

For more information, see Chapter 4: Connecting computers and other devices on page27.

Accessory slot

You can install an OPS-compatible device, such as a SMART OPS PC module, in the accessory slot.

The PCM8 series of SMARTOPS PC modules provides a complete Windows 10 Pro solution.

For more information about the PCM8 series of SMART OPS PC modules, see SMART OPS PC

module on page8.

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WELCOME

NOTE

Unlike with older SMARTBoard interactive displays, you don’t need to install an AM30, AM40, or

AM50 appliance in the accessory slot to use the iQ experience on SMARTBoard 7000R and

7000R series displays. The iQ experience is embedded on these displays (see iQ experience on

page3). For this reason, SMART doesn’t recommend installing AM30, AM40, or AM50 appliances

in these displays’ accessory slots.

Convenience panel

The convenience panel contains buttons for turning the display on

and off, controlling the volume, freezing and unfreezing the screen,

and showing and hiding a screen shade. It also includes connectors

for USB peripherals and a computer or other input source.

For more information about the convenience panel, see Using the

convenience panel on page13.

Proximity sensors

The proximity sensors are located in the top-left and top-right corners

of the display’s frame.

The proximity sensors can detect people up to 16' (5 m) away when

the display is in Standby mode.

When the proximity sensors detect people in the room, the display

either turns on or is ready to turn on, depending on how it’s configured.

If the room is empty for 60 minutes, the display returns to Standby

mode.

For more information, see Waking up the display and putting it back to sleep on page11.

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WELCOME

Ambient light sensor

The ambient light sensor is located in the top-right corner of the

display’s frame.

The ambient light sensor detects the brightness of the room and

adjusts the screen’s brightness accordingly.

Remote control and IRsensor

You can use the remote control to turn the display on and off, adjust

display settings, and so on.

The IR sensor for the remote control is located in the top-left corner of

the display’s frame.

For more information about the remote control, see Using the remote

control on page14.

Mounting hardware

The display comes with a WM-SBID-200 wall mount, which your organization can use to mount the

display on a wall.

Alternatively, you can mount the display on a wall or mobile stand (see Accessories on the facing

page).

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WELCOME

Identifying your specific model

SMART offers different models of the SMARTBoard 7000R and 7000R Pro series interactive

display:

Model Frame style Screen size

iQ

(approximate)

SBID-7275R White 75" Yes

SBID-7286R White 86" Yes

SBID-7275R-P Black 75" Yes

SBID-7275R-PW White 75" Yes

SBID-7286R-P Black 86" Yes

SBID-7286R-PW White 86" Yes

SBID-7075R White 75" No

SBID-7086R White 86" No

SBID-7075R-P Black 75" No

SBID-7075R-PW White 75" No

SBID-7086R-P Black 86" No

SBID-7086R-PW White 86" No

Refer to the specifications for detailed technical information for these models, including product

dimensions and weights (see More information on page9).

Accessories

Accessories for the display include:

l SMART OPS PC module

l SBA-100 projection audio system

l Stands

l USB extenders

NOTE

For more information on these and other accessories, see smarttech.com/accessories.

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CHAPTER 1

WELCOME

SMART OPS PC module

SMART Open Pluggable Specification (OPS) PC modules provide a

hassle-free Windows® 10 Pro solution based on eighth generation

Intel® Core™ processors and are designed specifically to work with a

SMART display. Available in two standard configurations, all OPS PC

modules in the PCM8 series are WHQL certified and fully licensed with

Windows 10 Pro out of the box. Install the OPS PC module in adisplay’s

OPS slot to provide a complete 4K UHD Windows 10 solution at your

fingertips, without the need for an external PC or additional cables.

Install familiar Windows software applications, such as SMARTNotebook® collaborative learning

software, SMARTTeamWorks™ software, and SMARTMeetingPro® software, and access the

internet directly through your display’s network connection. Upgrades and service for the OPS PC

module can be easily performed without removing the display from its mounting.

SBA-100 projection audio system

Available for education models, the SBA-100 projection audio system consists

of two 14 W speakers and is intended for wall-mounted displays. You can

control volume using the display’sconvenience panel or the digital volume

controls in a connected computer’s operating system.

Stands

If you want to move the display from place to place, you can install it on a SMART mobile stand.

Alternatively, if you are installing the display on a wall that cannot support the display’s full weight,

you can install the display on a SMART floor stand.

USB extenders

As noted in the display’s specifications, the USB connection between the display and computer

should be no longer than 16'(5m). If you need to connect a computer that is more than 16' (5 m)

from the display, use the USB-XT extender (smarttech.com/kb/119318).

NOTE

For more information on extending USB connections, see USB cable extenders.

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