Smart Technologies Actalyst Installation And User Manual

Installation and
User’s Guide

Interactive Digital Signage

TM

Actalyst

Product Registration

If you register your SMART product, we’ll notify you of new features
and software upgrades are.

Register online at: www.smarttech.com/registration

Keep the following information available in case you need to contact
Technical Support:

Serial Number

Date of Purchase

FCC Warning

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the manufacturer's instructions, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.

Trademark Notice

SMART Board, Actalyst, DViT, Notebook, smarttech and the SMART logo are trademarks or registered trademarks of
SMART Technologies ULC in the U.S. and/or other countries. CalliGrapher is either a registered trademark or a
trademark of Microsoft Corporation in the U.S. and other countries. CalliGrapher 6.3 is an independent product not
affiliated with Microsoft Corporation. Windows is either a registered trademark or a trademark of Microsoft Corporation
in the U.S. and/or other countries. All other third-party product and company names are mentioned for identification
purposes only and may be trademarks of their respective owners. Patent No.

US6747636; US6803906; US6919880; US6947032; US6954197; US7184030; US7236162; US7289113; CA2058219;
EP1297488; ES2279823; CN1310126; and DE60124549. Other patents pending

US5448263; US6141000; US6337681;

.

Copyright Notice

© 1997–2007 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without
the prior written consent of SMART Technologies ULC. Information in this guide is subject to change without notice and
does not represent a commitment on the part of SMART.
Portions of the software that ships with this product are copyrighted by Intel Corporation.
Portions of the software that ships with this product are copyrighted by ParaGraph, a business unit of Vadem.
CalliGrapher® Copyright © 1997–2005 ParaGraph, a business unit of Vadem.

Single Mounting Bracket

Printed in Canada 12/2007.

Important Information

Please read this manual carefully before setting up and using the Actalyst™ interactive overlay.
With proper care, your interactive overlay will provide years of trouble-free service.

WARNING

WARNING

Make sure an AC outlet is near the Actalyst and remains easily accessible during
use.

Assurez-vous qu’une prise secteur se trouve à proximité du Actalyst et demeure
facilement accessible durant l’utilisation.

Asegúrese de que hay una toma de corriente alterna cerca del Actalyst y que es
fácilmente accesible para su uso.

Stellen Sie sicher, dass sich in der Nähe des Actalyst eine Steckdose befindet und
sie während der Verwendung auch leicht zugänglich bleibt.

Actalyst

To reduce the risk of fire or electric shock, don’t expose this product to rain or
moisture.

Pour réduire le risque d’incendie ou de choc électrique, évitez d’exposer ce produit
à la pluie ou à l’humidité.

Para reducir el riesgo de incendio o de descarga, no exponga este producto a la
lluvia o la humedad.

Um das Risiko eines Feuers oder eines Stromschlags zu reduzieren, darf das
Produkt weder Regen noch Nässe ausgesetzt werden.

WARNING

FOR EUROPEAN

CUSTOMERS

99-00680-00 B0 Important Information i

The Actalyst should be used only with European TN and TT power distribution
systems.

The Actalyst is not suitable for older, IT-type power distribution systems found
in some European countries. “This system (IT-type) is widely used isolated
from earth, in some installations in France, with impedance to earth, at 230/
400V, and in Norway, with voltage limiter, neutral not distributed, at 230V line­to-line.” (IEC 60950:1999)

Contact qualified personnel if you’re uncertain of the type of power system
available where you’re installing your Actalyst.

AVERTISSEMENT

POUR LES

CLIENTS

EUROPÉENS

L’Actalyst doit être utilisé uniquement avec les systèmes de distribution
d’alimentation européens TN et TT.

L’Actalyst ne convient pas aux systèmes de distribution d’alimentation plus
anciens de type IP utilisés dans certains pays européens. “Ce système (type
IT) est largement utilisé isolé de la terre, dans certaines installations en
France, avec une impédance à la terre, à 230/400V, et en Norvège, avec
limiteur de tension, neutre non distribué, à 230V ligne à ligne.”(IEC
60950:1999)

Si vous avez des doutes sur le type de système d’alimentation disponible lors
de l’installation de votre Actalyst, contactez un personnel qualifié.

ADVERTENCIAS

PARA LOS

CLIENTES

EUROPEOS

WARNUNG FÜR

EUROPÄISCHE

KUNDEN

Actalyst sólo se podrá utilizar con los sistemas eléctricos TN y TT europeos.

Este modelo no está disponible para antiguos sistemas eléctricos de tipo IT
que aún se utilizan en algunos países europeos. “Este sistema (IT) tiene una
utilización muy extendida como núcleo aislado de tierra; en algunas
instalaciones en Francia, con impedancia de tierra, a 230/400 V; y en
Noruega, con limitador de tensión, a 230 V entre conductores.” (CEI
60950:1999)

Si no está seguro del tipo de sistema eléctrico que posee, póngase en
contacto con personal cualificado a la hora de instalar su modelo Actalyst.

Das Actalyst darf nur mit europäischen TN- und TT-Netzverteilern verwendet
werden.

Das Actalyst eignet sich nicht für ältere Netzverteiler vom Typ IT, die in
manchen europäischen Ländern zu finden sind. “Dieses System (IT-Typ) wird,
von der Erdung isoliert, in einigen Installationen in Frankreich mit Impedanz
zu Erde bei 230/400 V und in Norwegen mit Spannungsbegrenzer, neutral,
nicht verteilt, bei 230 V Leitung zu Leitung verwendet.” (IEC 60950:1999)

Wenden Sie sich an qualifiziertes Personal, wenn Sie sich nicht sicher sind,
welches Stromsystem dort zur Verfügung steht, wo Sie Ihr Actalyst
installieren.

Actalyst

Actalyst

Actalyst

ii Important Information 99-00680-00 B0

Other Precautions

For operating safety and to avoid damage to the interactive overlay and its parts, please read the
following information carefully.

• If you transport the interactive overlay, we strongly urge you to completely repackage it using
the original packaging. This packaging was designed with optimal shock and vibration
protection. If the original packaging is no longer available, pack all components with as much
padding as reasonably possible to ensure that they aren’t exposed to excessive vibration or
shock.

• Clean the interactive overlay surface regularly. Otherwise, dust may build up on the surface,
adversely affecting its operation. For further information, see page 23.

• Don’t spray glass cleaner directly onto the overlay. Instead, spray it lightly on a cloth and then
gently wipe the overlay.

• Avoid setting up and using the interactive overlay in an area with excessive levels of dust,
humidity or smoke.

• Avoid exposing the interactive overlay to extreme heat or cold. The operating temperature
range is from 41°F to 85°F (5°C to 29°C) with up to 80% humidity (non-condensing). The
shipping and storage range is from 14°F to 95°F (-10°C to 35°C) with up to 80% humidity (non­condensing).

• If possible, unplug the unit before thunderstorms. However, don’t touch the unit or its power
plug during a thunderstorm as there is a risk of electrical shock.

• Unplug the unit if you won’t use it for an extended period.

• Use safe practices when you’re plugging in the power cable. For example, plug it in with dry
hands and don’t insert it into a dusty outlet. Unplug the interactive overlay before you install or
service any components.

• Your SMART product comes with a power plug that works with your country’s power outlets. If
the power plug is a three-prong, grounding-type power plug (designed to fit into a grounding­type power outlet) and you’re unable to insert the plug into the outlet, contact an electrician to
replace the outlet. Don’t modify the power plug.

• Handle the power cord carefully and avoid bending it excessively. Route the power cord so it’s
unlikely to be walked on or pinched by items placed upon or against it. If you must run a cable
over the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable
management strip of contrasting color.

• Before you mount the flat-panel display and the Actalyst interactive overlay onto a stand or
wall mount, make sure that the combined weight does not exceed the maximum weight
specified by the manufacturer of the stand or wall mount. To calculate the combined weight,
add the flat-panel display’s weight (this should be stated in the user’s guide for the flat-panel
display) to the overlay’s weight (this is stated in the Support section of www.smarttech.com on
the product-specific Specifications page). Also, if you are mounting a flat-panel display and the
overlay onto a wall, ensure that the wall is strong enough to support the combined weight.

• If your SMART product requires replacement parts, use parts specified by SMART
Technologies, or parts approved by SMART that have the same characteristics as the
originals.

99-00680-00 B0 Important Information iii

iv Important Information 99-00680-00 B0

Table of Contents

Important Information ................................................................................................................................. i

Other Precautions ........................................................................................................................... iii

Introduction.................................................................................................................................................1

Interactive Overlay Technology....................................................................................................... 1

About This Guide ............................................................................................................................ 1

Components of the Actalyst Interactive Overlay ............................................................................. 2

Installing Actalyst Software.......................................................................................................................3

Installing an Actalyst Interactive Overlay.................................................................................................5

Preparing the Interactive Overlay for Use.............................................................................................. 19

Opening the SMART Board Control Panel.................................................................................... 19

Orienting the Interactive Overlay................................................................................................... 19

Configuring the COM Port for a Serial Connection ....................................................................... 20

Using Actalyst Software........................................................................................................................... 21

Components of Actalyst Software .................................................................................................21

Controlling the Computer .............................................................................................................. 21

Customizing Actalyst Software...................................................................................................... 22

Further Information........................................................................................................................ 22

Cleaning and Troubleshooting................................................................................................................ 23

Cleaning........................................................................................................................................ 23

Troubleshooting ............................................................................................................................ 23

Calibrating the Cameras ............................................................................................................... 23

Appendix A: Removing and Installing the Frame.................................................................................. 25

Removing the Frame..................................................................................................................... 25

Installing the Frame....................................................................................................................... 28

Waste Electrical and Electronic Equipment (WEEE) Regulations .......................................................33

Customer Support ....................................................................................................................................35

Contacting SMART Technical Support.......................................................................................... 35

General Inquiries........................................................................................................................... 35

Warranty........................................................................................................................................ 35

Registration ................................................................................................................................... 36

Sending Feedback ........................................................................................................................ 36

Obtaining More Information on SMART Products......................................................................... 36

Index .......................................................................................................................................................... 37

99-00680-00 B0 Table of Contents v

vi Table of Contents 99-00680-00 B0

Introduction

The Actalyst interactive overlay adds touch-screen control to your flat-panel display.

Interactive
Overlay

The Actalyst interactive overlay is specifically designed to work in a digital signage setup. It comes
with a controller and Actalyst software.

Interactive Overlay Technology

Flat-Panel Display

When you’ve installed the interactive overlay, you can view the flat-panel display’s image through
the interactive overlay, and you can control on-screen interactive content by touching the overlay.

The interactive overlay includes DViT™ (Digital Vision Touch) technology, which uses digital
cameras to track objects that interact with the overlay. Each camera is calibrated to recognize the
position of your finger on the interactive overlay.

About This Guide

This guide includes an introduction (this page), software installation instructions (), hardware
installation instructions (page 5) and a user’s guide (page 21).

99-00680-00 B0 Introduction 1

Components of the Actalyst Interactive Overlay

The Actalyst interactive overlay is designed for a digital signage setup. It includes an overlay and
Actalyst software.

The Overlay

The overlay includes embedded digital cameras in the top-left and top-right corners and mounts
onto your flat-panel display.

Cameras

Flat-Panel
Display

Overlay

Actalyst Software

The Actalyst interactive overlay comes with Actalyst software, enabling touch control.

2 Introduction 99-00680-00 B0

Installing Actalyst Software

CAUTION

For the Actalyst interactive overlay to function properly, you must run Actalyst software on a
connected computer. You can download the latest version of this software from
http://www.smarttech.com/support/software/index.asp.

NOTE: Use your Actalyst interactive overlay with Actalyst software. Don’t download and install
SMART Board™ software on a computer connected to an Actalyst interactive overlay.

Install Actalyst software before you connect the SMART USB adapter cable to the
computer.

If you connect the cable to the computer by accident, the Found New Hardware
wizard appears. Click the Cancel button in the wizard, and unplug the SMART
USB adapter cable from the computer. Then, install Actalyst software before you
reconnect the cable.

To install Actalyst software

1. Close all open applications on the computer.

2. Insert the Actalyst software CD into your CD drive. The installation program starts
automatically. Follow the on-screen instructions.

If the installation program doesn’t start automatically:

– for the Windows® operating system, select Start > Run and enter x:\autorun.exe

(where x: is your CD drive)

– for Macintosh computers, click the SMART Installer icon to open your CD drive and

double-click the software application file

99-00680-00 B0 Installing Actalyst Software 3

4 Installing Actalyst Software 99-00680-00 B0

Installing an Actalyst Interactive Overlay

To install your Actalyst interactive overlay, you must:

1. mount the overlay on the flat-panel display (this page)

2. attach the controller (page 14)

3. complete the installation (page 16)

CAUTION

Before you mount the flat-panel display and the Actalyst interactive overlay
onto a stand or wall mount, make sure that the combined weight doesn’t
exceed the maximum weight specified by the manufacturer of the stand or wall
mount.

To calculate the combined weight, add the flat-panel display’s weight (this
should be stated in the user’s guide for the flat-panel display) to the overlay’s
weight (this is stated in the Support section of www.smarttech.com on the
product-specific Specifications page).

Also, if you are mounting a flat-panel display and the overlay onto a wall,
ensure that the wall is strong enough to support the combined weight.

To mount the overlay on a flat-panel display

CAUTION

You’ll need assistance with several of the steps in this procedure. Both the flat­panel display and the overlay are heavy.

1. With the assistance of another person, carefully remove the flat-panel display from the wall
mount or the stand, and place it facedown on a flat surface.

Adapter Plate

Flat-Panel Display

Adapter Plate Bolts

NOTE: The appearance of your flat-panel display and its adapter plate can vary from the
diagrams shown in this section. In addition, the number of bolts attaching the adapter plate to
your flat-panel display can be four, six or eight. The figures in this section show four adapter
plate bolts but the same steps are required regardless of the number of bolts.

2. Remove the bolts that attach the adapter plate to the back of the flat-panel display. Put the
bolts in a safe place, as you’ll use them later to reattach the adapter plate.

99-00680-00 B0 Installing an Actalyst Interactive Overlay 5

NOTE: The bolt type varies between different flat-panel displays. You may have received an
appropriate tool for removing these bolts with your flat-panel display.

3. Remove the adapter plate.

Adapter Plate

Adapter Plate

Bolts

Adapter Plate

Bolts

NOTE: Take a moment to look at the text and the arrows on the mounting bracket’s center
section.

4. Place the mounting bracket’s center section on a flat surface with the arrows pointing upwards
and the text “Install Left Hanger Here” on your left.

Text

Up Arrow

Mounting Bracket

Center Section

6 Installing an Actalyst Interactive Overlay 99-00680-00 B0