This equipment has been tested and foundto comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designedto provide
reasonable protection against harm ful interference when the equipment is operated i n a commercial environment. This equipment generates, uses and can radiate radio
frequency energy and, if not installed andused in accordance w ith the m anufactur er’s instructions, may cause harmful i nter ference tor adio communications. Operation of
this equipm ent in ar esidential area is li kely to cause harmful interferencei n w hich case the user will be requir ed to corr ect the interference at his own expense.
Trademark notice
SMARTBoard, SMARTGoWire, SMARTMeetingPro, DViT, smarttech, the SM ART logo and all SMART taglines are trademarks or register ed tradem arks of
SMARTTechnologiesULC in the U.S. and/or other countries. TexasInstruments, Brill iantColor, DLP, andD LPLink are trademarks of TexasInstrum ents. Microsoft,
Windows and Inter netExplorer are either registered trademarks or trademarks of Micr osoft Corporation in the U.S. and/or other countries. Blu-ray is a tr ademark of Blu-ray
Disc Association. All other thir d-par ty product andcompany names m ay be trademarks of their respective owners.
Oneor more of the following patents: US6320597; US6326954; US6540366; US6563491; US6741267; US6803906; US6829372; US6919880; US6954197; US7151533;
US7184030; U S7236162; US7411575; US7532206; US7619617; US7643006; US7692625; US7757001; US7880720; USD612396; USD616462; USD617332; USD635189;
USD636183; and USD636784. Other patents pending.
09/2013
smarttech.com/kb/170401
Important information
Before you install and use your SMARTBoard®800i6 interactive whiteboard system, read and
understand the safety warnings and precautions in this user’s guide and the included warnings
document. These safety warnings and precautions describe the safe and correct operation of your
interactive whiteboard system and its accessories, helping you to prevent injuries and equipment
damage. Ensure that your interactive whiteboard system is always being used correctly.
In this document, “interactive whiteboard system” refers to the following:
l SMARTBoard 800 series interactive whiteboard
l SMARTUF70 or SMARTUF70w projector
l Accessories and optional equipment
The projector included with your system is designed to work only with certain SMARTBoard
interactive whiteboard models. Contact your authorized SMART reseller (smarttech.com/where) for
more information.
Safety warnings, cautions and important
information
Installation
W A R N I N G
l Failure to follow the installation instructions shipped with your SMART product could result in
personal injury and damage to the product.
l To reduce the risk of fire or electric shock, do not expose the SMART product to rain or
moisture.
ismarttech.com/kb/170401
I M P O R T A N T I N F O R M A T I O N
l Two people are required to mount your SMART product because it may be too heavy for one
person to safely maneuver.
When you lift your interactive whiteboard, you and your assistant should stand on either side
of the screen, supporting its weight at the bottom while balancing the top with your other
hands.
l When mounting the projector boom on a framed or hollow wall, attach the mounting bracket to
a stud to safely support the projector’s weight. If you use only drywall anchors, the drywall can
fail, resulting in possible personal injury, and damage to the product which may not be covered
by your warranty.
l Do not leave cables on the floor where they can be a tripping hazard. If you must run a cable
over the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable
management strip of a contrasting color. Handle cables carefully and avoid excessive
bending.
C A U T I O N
l Do not operate this unit immediately after moving it from a cold location to a warm location.
When the unit is exposed to such a change in temperature, moisture can condense on the lens
and crucial internal parts. Allow the system to stabilize to room temperature before operation
to prevent possible damage to the unit.
l Do not place the unit in hot locations, such as near heating equipment. Doing so could cause a
malfunction and shorten the life of the projector.
l Avoid setting up and using the SMART product in an area with excessive levels of dust,
humidity and smoke.
l Do not place your SMART product in direct sunlight or near any appliance that generates a
strong magnetic field.
l If you need to lean the interactive whiteboard against a wall before you mount it, make sure it
remains in an upright position, resting on the pen tray brackets, which can sustain the weight
of the interactive whiteboard.
Do not rest the interactive whiteboard on its side or on the top of the frame.
iismarttech.com/kb/170401
I M P O R T A N T I N F O R M A T I O N
l You must connect the USB cable that came with your SMARTBoard interactive whiteboard to
a computer that has a USB compliant interface and that bears the USB logo. In addition, the
USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark and
CSA and/or UL Mark(s) for CSA/UL 60950. This is for operating safety and to avoid damage to
the SMARTBoard interactive whiteboard.
I M P O R T A N T
l Use the SMARTBoard 800i6-SMP interactive whiteboard system installation guide
(smarttech.com/kb/157703) and the SMARTBoard 800i6-SMP interactive whiteboard system
quick installation guide (smarttech.com/kb/170TBA) to install your interactive whiteboard
system.
l The SMARTBoard 880i6 and 885i6 interactive whiteboard system textless installation guide
is also available online (smarttech.com/kb/170499).
l Make sure an electrical socket is near your SMART product and remains easily accessible
during use.
l Using your SMART product near a TV or radio could cause interference to the images or
sound. If this happens, move the TV or radio away from the projector.
Operation
W A R N I N G
l If you are using an external audio system, use only the power supply included with that
product. Using the wrong power supply might create a safety hazard or damage the
equipment. If in doubt, refer to the specification sheet for your product to verify the power
supply type.
l Do not climb (or allow children to climb) on a wall- or stand-mounted SMARTBoard interactive
whiteboard.
Do not climb on, hang from or suspend objects from the projector boom.
Climbing on the interactive whiteboard or projector boom could result in personal injury
or product damage.
l To prevent injury or product and property damage, use only the mounting hardware supplied
with your SMARTBoard 800 series interactive whiteboard when you install your product on
drywall. The mounting hardware provided with other interactive whiteboards may not be strong
enough to support the weight of SMARTBoard 800 series interactive whiteboards.
iiismarttech.com/kb/170401
I M P O R T A N T I N F O R M A T I O N
C A U T I O N
l Do not block the projector’s ventilation slots and openings.
l If dust or small items prevent pen tray buttons from being pressed or cause constant button
contact, remove the obstructions carefully.
I M P O R T A N T
l Keep your remote control in a safe place because there is no other way to access menu
options.
l Do not disconnect cables from the ECP to connect peripheral devices because you could
disconnect controls for your interactive whiteboard.
l Disconnect the product from its power source when it’s not used for a long period.
Other precautions
If you own a SMARTproduct other than a SMARTBoard 880i6 and 885i6 series interactive
whiteboard system, refer to the installation manual for your product for relevant warnings and
maintenance instructions.
Environmental requirements
Before you install your SMARTBoard800 interactive whiteboard system, review the following
environmental requirements.
Environmental
requirement
Operating temperature
Storage temperature
Humidity
Water and fluid
resistance
Parameter
41°F to 95°F (5°C to 35°C) from 0' to 6000' (0 m to 1800 m)
l
41°F to 86°F (5°C to 30°C) from 6000' to 9800' (1800 m to 3000 m)
l
Intended for indoor use only. Doesn’t meet any salt-spray or water
l
ingress requirements.
Don’t pour or spray liquids directly onto your interactive whiteboard,
l
the projector or any of its sub-components.
ivsmar ttech.com/kb/170401
I M P O R T A N T I N F O R M A T I O N
Environmental
requirement
Dust
Electrostatic discharge
(ESD)
Cables
Conducted and radiated
emissions
Parameter
Intended for use in office and classroom environments. Not for
l
industrial use where heavy dust and pollutants can cause
malfunctions or impaired operation. Periodic cleaning is required in
areas with heavier dust. See Cleaning the projector on page 35 for
information on cleaning the projector.
EN61000-4-2 severity level 4 for direct and indirect ESD
l
No malfunction or damage up to 8kV (both polarities) with a 330ohm,
l
150 pF probe (air discharge)
Unmated connectors meet no malfunction or damage up to 4kV (both
l
polarities) for direct (contact) discharge
All SMARTBoard800i6 interactive whiteboard system cables should
l
be shielded to prevent potential accidents and degraded video and
audio quality.
EN55022/CISPR 22, Class A
l
vsmar ttech.com/kb/170401
Contents
Important informationi
Safety warnings, cautions and important informationi
Environmental requirementsiv
Chapter 1: About your interactive whiteboard system1
SMARTBoard800i6 interactive whiteboard system features2
Included accessories4
Chapter 2: Installing your interactive whiteboard system7
Choosing a location8
Choosing a height8
Securing your interactive whiteboard system9
Routing the cables9
Installing SMART software10
Chapter 3: Using your interactive whiteboard system11
Using your projector11
Using your interactive whiteboard23
Using the Extended Control Panel (ECP)23
Using the RCA connector pod25
Appendix 4: Integrating other devices27
Video format compatibility27
Connecting peripheral sources and outputs33
Chapter 5: Maintaining your interactive whiteboard system35
Maintaining your interactive whiteboard35
Cleaning the projector35
Focusing and adjusting the projector image36
Replacing the projector lamp37
Chapter 6: Troubleshooting your interactive whiteboard system43
Before you start44
Determining your interactive whiteboard system’s status46
Resolving interactive whiteboard issues47
Resolving projector issues49
Resolving ECP issues54
Accessing the service menu55
Transporting your interactive whiteboard system56
viismarttech.com/kb/170401
C O N T E N T S
Appendix A: Remotely managing your system through a network interface57
Web page management57
Simple Network Management Protocol (SNMP)65
Appendix B: Remotely managing your system through an RS-232 serial interface67
Connecting your room control system to the ECP68
Projector programming commands69
Appendix C: Remote control code definitions97
Appendix D: Hardware environmental compliance99
Waste Electrical and Electronic Equipment and Battery regulations (WEEE and Battery
Directives)99
Batteries99
Mercury99
More information99
Index101
viiismarttech.com/kb/170401
Chapter 1
whiteboard system
SMARTBoard800i6 interactive whiteboard system features2
SMARTBoard 800 series interactive whiteboard2
SMARTUF70 or SMARTUF70w projector3
Extended Control Panel (ECP)4
To learn how to secure the SMARTUF70 or SMARTUF70w projector to the boom, see the included
SMARTBoard 880i6 and 885i6 interactive whiteboard system installation guide
(smarttech.com/kb/170499)
Routing the cables
When connecting cables from your SMARTUF70 projector to your interactive whiteboard system,
make sure that all cables pass along the top of the interactive whiteboard wall-mounting bracket and
then down the side of the interactive whiteboard.
When connecting cables from a SMARTUF70w projector to the interactive whiteboard, make sure
that all cables pass between the two interactive whiteboard wall-mounting brackets. Space your wall-
mounting brackets 4" (10.2 cm) apart to provide full support for the weight of your interactive
whiteboard.
9smarttech.com/kb/170401
C H A P T E R 2
Installing your inter active whiteboard system
Cable routing for SMARTBoard 880
interactivewhiteboards
I M P O R T A N T
Do not connect the power cable to a power outlet until you have connected all the cables to the
projector and ECP.
Cable routing for SMARTBoard 885
interactivewhiteboards
Installing SMART software
You must install SMARTsoftware, such as SMARTMeetingPro™ software or SMARTNotebook™
collaborative learning software on the computer connected to your interactive whiteboard system to
access all of its features.
Download SMARTsoftware from smarttech.com/software. These web pages list the minimum
hardware requirements for each software version. If SMART software is already installed on your
computer, take this opportunity to upgrade your software to ensure compatibility.
10smarttech.com/kb/170401
Chapter 3
whiteboard system
Using your projector11
Using your remote control11
Replacing the remote control battery12
Using the remote control buttons13
Adjusting projector settings14
Focusing the image20
Adjusting the image21
Projector connection diagram21
Using your interactive whiteboard23
Using the Extended Control Panel (ECP)23
Using the RCA connector pod25
This chapter describes the basic operation of your interactive whiteboard system and explains how to
set up your remote control, retrieve system information, access the projector’s image adjustment
options and integrate your interactive whiteboard system with peripheral devices.
Using your projector
This section explains how to use your projector and its included remote control.
Using your remote control
The projector remote control enables you to access on-screen projector menus and change projector
settings.
11smarttech.com/kb/170401
C H A P T E R 3
Using your interactive whiteboard system
Replacing the remote control battery
Follow this procedure to replace the remote control battery.
W A R N I N G
l Reduce the risk associated with a leaking battery in the projector’s remote control by following
these practices:
o
Use only the specified CR2025 coin-cell battery.
o
Remove the battery when the remote control is unused for an extended period.
o
Do not heat, disassemble, short or recharge the battery, or expose it to fire or high
temperatures.
o
Avoid eye and skin contact with the battery if it has a leak.
l Dispose of the exhausted battery and product components in accordance with applicable
regulations.
To replace the remote control battery
1. Hold down the side release on the leftside of the battery holder and pull the battery holder
completely out of the remote control.
2. Remove the old battery from the battery holder and replace it with a CR2025 coin-cell battery.
I M P O R T A N T
Align the battery’s positive (+) and negative (–) terminals with the correct signs on the battery
holder.
3. Insert the battery holder into the remote control.
12smarttech.com/kb/170401
C H A P T E R 3
Using your interactive whiteboard system
Using the remote control buttons
The projector remote control enables you to access on-screen menus and change projector settings.
Use the Powerbutton on the remote control or ECP to put the projector into Standby mode or to
turn it on. You can also use the Input button on the remote control or ECP to switch sources on the
projector.
NumberFunctionDescription
1InputSelect a video and audio input source on the
projector and the associated USB input source on
the ECP.
2MenuShow or hide the projector menus.
3(Left), (Right),
Change the menu selections and adjustments.
(Up) and (Down) arrows
4HideFreeze, hide or display the image:
Press once to freeze the image.
l
For example, you can display a question on the
screen while you check your e-mail.
Press again to hide the image, that is, to
l
display a black screen.
Press again to return to the live image.
l
5ModeSelect a display mode.
6MuteMute audio amplification.
7
(Power)
Turn on the projector or put it into Standby mode.
The Mute, Volume Up and Volume Down buttons work only if there is an audio source connected
to the projector for the currently selected video input source.
Adjusting projector settings
The remote control’s Menu button enables you to access the on-screen display to adjust the projector
settings.
I M P O R T A N T
Keep your remote control in a safe place because there is no other way to access menu options.
SettingUseNotes
Image Adjustment menu
Display ModeIndicates the projector’s display
output (SMARTPresentation,
BrightRoom, DarkRoom,
sRGB and User).
BrightnessAdjusts projector brightness
from 0 to 100.
ContrastAdjusts the difference between
the lightest and darkest parts
of the image from 0 to 100.
FrequencyAdjusts the display data
frequency of the projected
image from -5 to 5 to match the
frequency of your computer’s
graphics card.
TrackingSynchronizes your projector’s
display timing with your
computer’s graphics card from 0
to 63.
H-PositionMoves the horizontal position of
the source video left or right
from 0 to 100 (relative to the
projected image).
The default is SMARTPresentation.
The default is 50.
The default is 50.
The default is 0.
This setting applies to VGA inputs only.
This setting applies to VGA inputs only.
Don’t adjust this setting unless you’re advised
to by SMARTSupport.
Apply this setting only after you make all boom
adjustments.
This setting applies to VGA inputs only and is
useful in situations where the source video is
cut off.
14smarttech.com/kb/170401
C H A P T E R 3
Using your interactive whiteboard system
SettingUseNotes
V-PositionMoves the vertical position of
the source video up or down
from -5 to 5 (relative to the
projected image).
White PeakingAdjusts the image color
brightness from 0 to 10 while
providing more vibrant white
shades.
DegammaAdjusts the color performance
of the display from 1 to 3.
ColorAdjusts the Red, Green, Blue,
Cyan, Magenta and Yellow
colors on the projector from 0 to
100 to provide custom color and
luminance output.
Audio menu
Volume
Don’t adjust this setting unless you’re advised
to by SMARTSupport.
Apply this setting only after you make all boom
adjustments.
This setting applies to VGA inputs only and is
useful in situations where the source video is
cut off.
A value closer to 0 creates a natural image and
a value closer to 10 enhances brightness. The
default is 10.
The default is 2.
Each color has a default value of 100.
Adjustments to the color settings register
under the User mode.
MuteMutes the projector’s audio
output.
Disable Volume
Control
Disables the projector’s volume
control and the ECP’s volume
control knob.
Line out
Enables/disables the line out.
MicrophoneEnables/disables the
microphone
SpeakerEnables/disables the speaker
The default is off.
If you mute the projector’s audio output and
then increase or decrease the volume, the
volume is restored automatically. You can
prevent this from happening by disabling the
volume control.
15smarttech.com/kb/170401
C H A P T E R 3
Using your interactive whiteboard system
SettingUseNotes
Projector Functions menu
Auto Signal
Detect
Enables or disables signal
searching of input connectors.
Lamp ReminderTurns the lamp replacement
reminder on or off.
Lamp ModeAdjusts lamp brightness to
Standard or Economy.
Auto Power Off
(minutes)
Sets the length of the auto
power-off countdown timer
between 1 and 240 minutes.
ZoomAdjusts the zoom to the center
of the image in or out from 0 to
30.
The default is off.
Select On to have the projector continuously
switch inputs until it finds an active video
source.
Select Off to maintain signal detection in one
input.
This reminder appears 100 hours before the
recommended lamp replacement.
Standard displays a high-quality, bright
image.
Economy increases the lamp life by
decreasing the brightness of the image.
The default is 120 minutes.
The timer begins to count down when the
projector no longer receives a video signal.
The timer finishes when the projector enters
Standby mode.
Select 0 to turn off the timer.
The default is 0.
Zooming in cuts off the outer edges of the
source video.
KeystoneAdjustment to the size of the
top and bottom edge
USB 1 sourceEnables touch for the selected
video source VGA out,USB 2
will disabled by associating the
video source with the room
computer USB receptacle
(USB1) on the ECP.
USB 2 sourceEnables touch for the selected
video source HDMI, USB 1 will
be disabled by associating the
video source with the guest
computer USB receptacle
(USB2) on the ECP.
16smarttech.com/kb/170401
Ensure that the top and bottom edges of the
image are horizontal before you position the
left and right edges of the image relative to
your interactive whiteboard.
The default is VGA out. When the user
switches to the video source the interactive
whiteboard recognizes touch from the device
connected to the room computer USB
receptacle on the ECP. Selecting Disabled
disables the room computer USB receptacle
on the ECP.
The default is HDMI. When the user switches
to the video source the interactive whiteboard
recognizes touch from the device connected to
the guest computer USB receptacle on the
ECP. Selecting Disabled disables the room
computer USB receptacle on the ECP.
C H A P T E R 3
Using your interactive whiteboard system
SettingUseNotes
Projector IDDisplays the projector’s unique
ID number (from 0 to 99) within
your organization’s network.
Aspect RatioAdjusts the image output to
FillScreen, MatchInput or
16:9.
Startup ScreenSelects the type of startup
screen (SMART, Capture
User Startup Screen, Preview
Startup Screen), or Image
Alignment Screen.
You can refer to or change this number when
using the network remote management feature
(see Remotely managing your system througha network interface on page 57).
The default is FillScreen.
FillScreen produces an image that fills the
entire screen by stretching and scaling the
source video to match the projector’s native
resolution and aspect ratio.
MatchInput displays the source video in its
native resolution and aspect ratio. As a result,
unused space could appear along the top and
bottom edges of the screen (letterbox format)
or along the left and right edges of the screen
(pillarbox format).
See Video format compatibility on page 27 for
descriptions of each mode.
This screen displays when the projector lamp
is starting and a video source signal isn’t
displayed.
SMART displays the default SMART logo on a
blue background.
Capture User Startup Screen closes the onscreen display menu and captures the entire
projected image. The captured image is
displayed the next time the on-screen display
opens. (The capture can take up to one
minute, depending on the complexity of the
background graphic.)
Preview Startup Screen enables you to
preview the default or captured startup screen.
Image Alignment Screen enables you to
adjust the projected image size, shape and
location.
Image Alignment
Screen
Enables you to adjust the
projected image size, shape
and location.
17smarttech.com/kb/170401
The image alignment screen appears the first
time you start your projector. However, you
can access it from the startup screen menu
any time. Press MENUor ENTER to close it.
C H A P T E R 3
Using your interactive whiteboard system
SettingUseNotes
Network menu
Network and
VGAOut
Activates the projector’s RJ45
connector and network
features.
StatusDisplays the current network
status (Connected,Disconnected or Off).
DHCPDisplays the status of the
network’s Dynamic Host
Configuration Protocol (DHCP)
as On or Off.
Password
Reminder
E-mails the network password
to the predefined e-mail
recipient.
IP AddressDisplays the projector’s current
IP address in values between
0.0.0.0 and 255.255.255.255.
The default is off.
The default is on.
On enables a DHCP server on the network to
automatically assign an IP address to the
projector.
Off enables an administrator to assign an IP
address manually.
See Web page management on page 57 to set
up a destination e-mail address.
To change the projector’s IP address, use the
RS-232 connector (see Network controls) or
use a DHCP server to assign a dynamic IP
address, and then set a static IP address
using the network remote management feature
(see Remotely managing your system througha network interface on page 57).
Subnet MaskDisplays the projector’s subnet
mask number in values
between 0.0.0.0 and
255.255.255.255.
GatewayDisplays the projector’s default
network gateway in values
between 0.0.0.0 and
255.255.255.255.
DNSDisplays the projector’s primary
domain name server (DNS) IP
address in values between
0.0.0.0 and 255.255.255.255.
MAC AddressDisplays the projector’s MAC
address in xx-xx-xx-xx-xx-xx
format.
18smarttech.com/kb/170401
C H A P T E R 3
Using your interactive whiteboard system
SettingUseNotes
Group NameDisplays the projector’s
workgroup name as set by an
administrator (maximum 12
characters).
Projector NameDisplays the projector’s name
as set by an administrator
(maximum 12 characters).
LocationDisplays the projector’s location
as set by an administrator
(maximum 16 characters).
ContactDisplays the contact name or
number for projector support as
set by an administrator
(maximum 16 characters).
You can set the projector’s workgroup name
using the remote management features (see
Remotely managing your system through a
network interface on page 57 and Remotely
managing your system through an RS-232
serial interface on page 67).
You can set the projector’s name using the
remote management features (see Remotely
managing your system through a network
interface on page 57 and Remotely managing
your system through an RS-232 serial
interface on page 67).
You can set the projector’s location using the
remote management features (see Remotely
managing your system through a network
interface on page 57 and Remotely managing
your system through an RS-232 serial
interface on page 67).
You can set the contact name or number using
the remote management features (see
Remotely managing your system through a
network interface on page 57 and Remotely
managing your system through an RS-232
serial interface on page 67).
Language menu
LanguageSelects language preference.Projector menu support is available in English
(default), Chinese (Simplified), Chinese
(Traditional), Czech, Danish, Dutch, Finnish,
French, German, Greek, Italian, Japanese,
Korean, Norwegian, Polish, Portuguese
(Brazil), Portuguese (Portugal), Russian,
Spanish and Swedish.
Information menu
Lamp HoursDisplays the current number of
lamp usage hours from 0 to
4000 hours from when it was
last reset.
Always reset the lamp hours after you replace
a lamp, because lamp service reminders are
based on the current hours of use. See
Resetting the lamp hours on page 40 for
details on the lamp hours reset procedure.
InputDisplays the currently displayed
video input source (VGA-1,VGA-2, HDMI or None).
19smarttech.com/kb/170401
C H A P T E R 3
Using your interactive whiteboard system
SettingUseNotes
ResolutionDisplays the projector’s most
recently detected video source
signal resolution and refresh
rate.
Firmware
Version
Displays the projector’s digital
display processor (DDP)
firmware version in x.x.x.x
format.
MPU VersionDisplays the projector
microprocessor unit (MPU)
firmware version in x.x.x.x
format.
Network Version Displays the projector’s
network communications
processor firmware version in
x.x.x.x format.
Model NumberDisplays the projector’s model
number.
Serial NumberDisplays the projector’s serial
number.
If there is no current video input source signal,
this setting displays the last known source
signal image resolution and refresh rate.
If you haven’t enabled the Network and VGAOut setting, this setting is unable to display
the projector’s network communications
processor firmware version and displays
0.0.0.0 instead.
Focusing the image
Use the focus lever located on the projector lens to focus the projected image.
To focus the image
Rotate the focus ring clockwise or counter clockwise until the image is in focus.
20smarttech.com/kb/170401
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