Smart Technologies 800i5e-SMP User Manual

SMARTBoard® 800i5e-SMP
Interactive whiteboard system withappliance
Configuration and user’s guide
Read this guide on your smart phone or other mobile device.
FCC warning
This equipment has been testedand found to comply with the lim its for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designedto provide reasonable protection against harm ful interference when the equipment is operatedi n a commercial environment. This equipment generates, uses and can radiater adio frequency ener gy and,if not installed and used in accordance with the manufacturer’s i nstructions, m ay cause harmful interference to radio communications. Operation of this equipment i n a residential area is l ikely to cause harm ful interference in which case the user will be r equired tocorr ect the interfer ence at his own expense.
Trademark notice
SMARTBoard, SMARTM eetingPro, SMARTGoWire, Bridgit, DViT, smarttech, theSMART l ogoand all SMART taglines are trademarks or r egistered trademarks of SMARTTechnologiesULC in the U.S. and/or other countries. BrilliantColor, DLP andTexasInstruments are trademarks of TexasInstruments. Blu-ray is a trademark of theBlu-r ay Di sc Association. Microsoft, Outlook, InternetExplorer and Wi ndows are either registeredtr ademarks or tr ademarks of Micr osoft Corporation i n the U.S. and/or other countries. All other third-party product and company names m ay be trademarks of their respective owners.
Copyright notice
© 2010-2012 SMARTTechnologiesULC. All ri ghts reserved. No part of this publi cationm ay be r eproduced, transmi tted, transcri bed, stored i n a retrieval system or translated into any language in any form by any means without theprior w ritten consent of SMARTTechnologiesULC. Informationin this manual i s subject to change without notice and does not represent a commitment on the part of SMART.
Oneor more of thefollowingpatents: US6320597; US6326954; U S6540366; US6563491; US6741267; US6803906; US6829372; US6919880; U S6954197; US7151533; US7184030; US7236162; US7411575; US7532206; US7619617; US7643006; US7692625; US7757001; US7880720; USD612396; USD616462; USD617332; USD635189; and USD636183. Other patents pending.
07/2012

Important information

Before you install and use your SMARTBoard®800i5e-SMP interactive whiteboard system with
appliance, read and understand the safety warnings and precautions in this user’s guide and the
included warnings document. These safety warnings and precautions describe the safe and correct
operation of your interactive whiteboard system and its accessories, helping you to prevent injuries
and equipment damage. Ensure that your interactive whiteboard system is always being used
correctly.
In this document, “interactive whiteboard system” refers to the following:
l SMARTBoard 800 series interactive whiteboard
l SMARTUF75 or SMARTUF75w projector
l Appliance
l Accessories and optional equipment
The projector included with your system is designed to work only with certain SMARTBoard
interactive whiteboard models. Contact your authorized SMART reseller (smarttech.com/where) for
more information.

Safety warnings, cautions and important information

Installation

W A R N I N G
l Failure to follow the installation instructions shipped with your SMART product could result in
personal injury and damage to the product.
l To reduce the risk of fire or electric shock, do not expose the SMART product to rain or
moisture.
i
I M P O R T A N T I N F O R M A T I O N
l Two people are required to mount your SMART product because it may be too heavy for one
person to safely maneuver.
When you lift your interactive whiteboard, you and your assistant should stand on either side
of the screen, supporting its weight at the bottom while balancing the top with your other
hands.
l When mounting the projector boom on a framed or hollow wall, attach both the mounting
bracket and the safety tether to a stud to safely support the projector’s weight. If you use only
drywall anchors, the drywall can fail, resulting in possible personal injury, and damage to the
product which may not be covered by your warranty.
l Do not leave cables on the floor where they can be a tripping hazard. If you must run a cable
over the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable
management strip of a contrasting color. Handle cables carefully and avoid excessive
bending.
C A U T I O N
l Do not operate this unit immediately after moving it from a cold location to a warm location.
When the unit is exposed to such a change in temperature, moisture can condense on the
lens and crucial internal parts. Allow the system to stabilize to room temperature before
operation to prevent possible damage to the unit.
l Do not place the unit in hot locations, such as near heating equipment. Doing so could cause
a malfunction and shorten the life of the projector.
l Avoid setting up and using the SMART product in an area with excessive levels of dust,
humidity and smoke.
l Do not place your SMART product in direct sunlight or near any appliance that generates a
strong magnetic field.
l If you need to lean the interactive whiteboard against a wall before you mount it, make sure it
remains in an upright position, resting on the pen tray brackets, which can sustain the weight
of the interactive whiteboard.
Do not rest the interactive whiteboard on its side or on the top of the frame.
ii
I M P O R T A N T I N F O R M A T I O N
l You must connect the USB cable that came with your SMARTBoard interactive whiteboard
to a computer that has a USB compliant interface and that bears the USB logo. In addition,
the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark
and CSA and/or UL Mark(s) for CSA/UL 60950. This is for operating safety and to avoid
damage to the SMARTBoard interactive whiteboard.
I M P O R TA N T
l Use the SMARTBoard 800i5e-SMP interactive whiteboard system installation guide
(smarttech.com/kb/157703) and the SMARTBoard 800i5e-SMP interactive whiteboard
system quick installation guide (smarttech.com/kb/170195) to install your interactive
whiteboard system.
l Make sure an electrical socket is near your SMART product and remains easily accessible
during use.
l Using your SMART product near a TV or radio could cause interference to the images or
sound. If this happens, move the TV or radio away from the projector.

Operation

W A R N I N G
l If you are using an audio system, use only the power supply included with that product.
Using the wrong power supply might create a safety hazard or damage the equipment. If in
doubt, refer to the specification sheet for your product to verify the power supply type.
l Do not climb (or allow children to climb) on a wall- or stand-mounted SMARTBoard
interactive whiteboard.
Do not climb on, hang from or suspend objects from the projector boom.
Climbing on the interactive whiteboard or projector boom could result in personal
injury or product damage.
l Viewing 3D content from a projector may cause epileptic seizures or strokes. If you or any
member of your family has a history of light-sensitive seizures, consult a doctor before
viewing 3D content.
l Viewing 3D content while you are consuming alcohol, experiencing sleep deprivation or in
poor physical condition may be unsafe.
l Pregnant women and elderly individuals should avoid viewing 3D content.
iii
I M P O R T A N T I N F O R M A T I O N
l Viewing 3D content may cause sickness, including nausea, dizziness, headache, eyestrain,
blurred vision or numbness. If you experience any of these symptoms, stop viewing 3D
content immediately. If these symptoms persist, consult a doctor.
l Parents and teachers should monitor children and students for adverse effects resulting from
viewing 3D content since children and teenagers may be more susceptible than adults to
related health risks.
l To avoid adverse effects resulting from viewing 3D content with your interactive whiteboard
system, observe the following precautions:
o
Do not use 3D glasses for viewing any material other than 3D content.
o
Maintain a minimum distance of 7' (2 m) from your interactive whiteboard system’s
screen. Viewing 3D content from too close a distance may result in eyestrain.
o
Avoid viewing 3D content for a prolonged period of time. Take a break of 15 minutes or
longer after every hour of viewing.
o
Face the screen squarely when viewing 3D content. Viewing 3D content from an angle
may cause fatigue or eyestrain.
C A U T I O N
l Do not block the projector’s ventilation slots and openings.
l Avoid putting the projector into Standby mode during the lamp ignition phase because this
can lead to premature lamp failure. Keep the projector lamp on for a minimum of 45 minutes
before putting it into Standby mode to preserve the lamp life.
l In a high altitude location over 6000' (1800 m), where the air is thin and cooling efficiency is
reduced, use the projector with the fan mode set to High.
l Cycling power to the projector repeatedly can lock or damage your SMART product. After
you put the product into Standby mode, wait at least 45 minutes for cooling before starting
the product again.
l If dust or small items prevent pen tray buttons from being pressed or cause constant button
contact, remove the obstructions carefully.
I M P O R TA N T
l If you have peripheral devices that do not use a 4-pin mini-DIN S-video connector, an RCA
Composite video jack or an HDMI video connector, or if your device has an audio connection
that does not use RCA jacks, you may need to purchase third-party adapters.
iv
I M P O R T A N T I N F O R M A T I O N
l There are no projector menu options on the ACP. Keep your remote control in a safe place
because the ACP is not a substitute for the remote control.
l Do not disconnect cables from the ACP to connect peripheral devices because you could
disconnect controls for your interactive whiteboard.
l Disconnect the product from its power source when it’s not used for a long period.

Cleaning

C A U T I O N
l
Before you clean the projector, press the Power button on the ACP and select the
Standby button or press the Power button twice on the remote control to put the projector
into Standby mode, and then allow the lamp to cool for at least 30 minutes.
l Do not spray cleaners, solvents or compressed air near any part of the projector because
they can damage or stain the unit. Spraying the system could spread a chemical mist on
some of the projector’s components and lamp, resulting in damage and poor image quality.
l Do not allow liquids or commercial solvents of any kind to flow into the projector.
I M P O R TA N T
l Put your SMART product into Standby mode before cleaning it.
l Follow these guidelines to clean the projector:
o
Wipe the exterior of the projector with a lint-free cloth.
o
If necessary, use a soft cloth moistened with a mild detergent to clean the projector
housing.
o
Do not use abrasive cleaners, waxes or solvents.
o
Avoid touching the lens. If it is necessary to clean the lens:
o
Use liquids or commercial solvents (such as glass cleaners) to clean the lens,
but do not spray them directly on the system.
o
Use protective gloves and dip a lint-free cloth (such as Purestat PW2004) in an
anti-static solvent (such as Hyperclean EE-6310).
o
Gently wipe the lens from the center to the edge. Do not apply any pressure to
the lens.
v
I M P O R T A N T I N F O R M A T I O N

Service

W A R N I N G
l There are no user-serviceable parts inside the pen tray. Only qualified personnel should
disassemble the pen tray’s printed circuit boards, and this procedure must be done with
proper electrostatic discharge (ESD) protection.
C A U T I O N
l Do not adjust any settings in the service menu other than those listed in the following
procedures. Changing other settings might damage or affect the operation of your projector
and may invalidate your warranty.
l When transporting your SMART product, repack it with as much of the original packaging as
possible. This packaging was designed with optimal shock and vibration protection.
l If your SMART product requires replacement parts, make sure the service technician uses
replacement parts specified by SMARTTechnologies or parts with the same characteristics
as the original.

Environmental requirements

Before you install your SMARTBoard800 interactive whiteboard system with appliance, review the
following environmental requirements.
Environmental requirement
Operating temperature
Storage temperature
Humidity
Water and fluid resistance
Parameter
41°F to 95°F (5°C to 35°C) from 0' to 6000' (0 m to 1800 m)
l
41°F to 86°F (5°C to 30°C) from 6000' to 9800' (1800 m to 3000 m)
l
-40°F to 122°F (-40°C to 50°C)
l
30% to 80% relative humidity, non-condensing
l
Intended for indoor use only. Doesn’t meet any salt-spray or water
l
ingress requirements.
Don’t pour or spray liquids directly onto your interactive whiteboard,
l
the projector or any of its sub-components.
vi
I M P O R T A N T I N F O R M A T I O N
Environmental requirement
Dust
Electrostatic discharge (ESD)
Cables
Conducted and radiated emissions
Parameter
Intended for use in office and classroom environments. Not for
l
industrial use where heavy dust and pollutants can cause malfunctions or impaired operation. Periodic cleaning is required in areas with heavier dust. See Cleaning the projector on page 49 for information on cleaning the projector.
Designed for pollution degree 1 (P1) as per EN61558-1, which is
l
defined as “No pollution or only dry non-conductive pollution”.
EN61000-4-2 severity level 4 for direct and indirect ESD
l
No malfunction or damage up to 8kV (both polarities) with a
l
330ohm, 150 pF probe (air discharge)
Unmated connectors meet no malfunction or damage up to 4kV
l
(both polarities) for direct (contact) discharge
All SMARTBoard800i5e-SMP interactive whiteboard system with
l
appliance cables should be shielded to prevent potential accidents and degraded video and audio quality.
EN55022/CISPR 22, Class A
l
vii
Contents
Important information i
Safety warnings, cautions and important information i Environmental requirements vi
Chapter 1: About your interactive whiteboard system 1
SMARTBoard800i5e-SMP interactive whiteboard system with appliance features 2 Included accessories 4 Optional accessories 6
Chapter 2: Installing your interactive whiteboard system 7
Choosing a location 7 Choosing a height 8 Connecting the components of your interactive whiteboard system 9 Securing your interactive whiteboard system 10 Installing your audio system 10 Routing the cables 10 Using SMART software 11
Chapter 3: Starting your interactive whiteboard system 13
Configuration password and options 14 Configuration settings menu 15 Calibrating your interactive whiteboard 17 Orienting your interactive whiteboard 17 Calibrating the LCD screen on the ACP 18 Updating appliance firmware 19 Updating appliance firmware remotely 19
Chapter 4: Using your interactive whiteboard system 21
Using your projector 22 Using your interactive whiteboard 35 Using the ACP 35 Using the SMARTMeetingPro application 38 Using the SMARTGoWire cable 38
Chapter 5: Integrating other devices 41
Video format compatibility 41 Connecting peripheral sources and outputs 46
ix
C O N T E N T S
Chapter 6: Maintaining your interactive whiteboard system 49
Maintaining your interactive whiteboard 49 Cleaning the projector 49 Focusing and adjusting the projector image 50 Replacing the projector lamp 51
Chapter 7: Troubleshooting your interactive whiteboard system 57
Before you start 58 Determining you interactive whiteboard system’s status 59 Resolving interactive whiteboard issues 61 Resolving projector issues 62 Resolving ACP issues 69 Accessing the service menu 69 Transporting your interactive whiteboard system 71
Appendix A: Remotely managing your system through a network interface 73
Web page management 73 Simple Network Management Protocol (SNMP) 80
Appendix B: Remotely managing your system through an RS-232 serial interface 83
Connecting your room control system to the ACP 83 Projector programming commands 85
Appendix C: Remote control code definitions 97
Appendix D: Hardware environmental compliance 99
Waste Electrical and Electronic Equipment regulations (WEEE directive) 99 Restriction of Certain Hazardous Substances (RoHS directive) 99 Batteries 99 Packaging 100 China’s Electronic Information Products regulations 100
Index 101
x
Chapter 1
whiteboard system
SMARTBoard800i5e-SMP interactive whiteboard system with appliance features 2
SMARTBoard 800 series interactive whiteboard 2 SMARTUF75 or SMARTUF75w projector 3 Appliance 4 ACP 4
Included accessories 4
Remote control 4 Pens 5 Eraser 5 SMARTGoWire™ auto-launch cable 5 CAT 5 USB extender 6
Optional accessories 6
RCA connector pod 6 SBA-L projection audio system 6 Other optional accessories 6
Your SMARTBoard800i5e-SMP interactive whiteboard system with appliance combines the
following components:
l SMARTBoard 800 series interactive whiteboard
l Wall-mounted, short-throw SMARTUF75 or SMARTUF75w projector
l Appliance
l Accessories and optional equipment
This chapter describes the features of your interactive whiteboard and provides information about
product parts and accessories.
1
C H A P T E R 1
About your interactive whiteboard system
SMARTBoard800i5e-SMP interactive whiteboard system with appliance features
Your SMARTBoard800i5e-SMP interactive
whiteboard system uses the short-throw, high-offset
SMARTUF75 or SMARTUF75w projector. The throw
distance of the SMARTUF75 or SMARTUF75w
projectors is half that of the SMARTUF65 projector,
resulting in a shorter boom and reduced shadows on
the projected image.
When the projector displays an image from your
computer on the touch-sensitive interactive
whiteboard, you can open, edit and save existing
presentations or create and save new presentations.
You can conference with others and share information,
visit websites, play video clips and more—all by
touching the screen. Two users can also draw on the interactive surface at the same time, and you
can use an array of gestures within applications.
The projector also supports video and audio connections from a variety of devices, including
DVD/Blu-ray™ players, VCRs, document cameras, digital cameras and high definition sources, and
can project media from these sources onto the interactive screen.
When you use your interactive whiteboard system, you can insert your notes into the program as text
by right-clicking and selecting one of the Inject … Here options in the menu that appears. After you
finish writing and drawing, you can save or clear your notes. If you accidentally clear your notes, you
can restore them.
SMARTBoard 800 series interactive whiteboard
Your SMARTBoard 800 series interactive whiteboard, featuring SMART’s proprietary DViT®
(DigitalVisionTouch) technology, is the most intuitive touch-sensitive front projection interactive
whiteboard in the world.
The SMARTBoard 800 series interactive whiteboard performs best with the SMARTUF75 or
SMARTUF75w projector because of its exceptional color performance and input response.
2
C H A P T E R 1
About your interactive whiteboard system
Other features of your interactive whiteboard include:
l A modular pen tray that automatically detects
when you pick up a pen tray pen or the eraser
l Pen tray buttons that activate the pens’ colors
and the on-screen keyboard, right-click,
Orientation and Help functions
l A durable hard-coated surface that is optimized
for projection and easily cleaned
l A security cable lock feature that enables you to
lock your interactive whiteboard to help safeguard it from theft
For more information about your SMARTBoard interactive whiteboard, see the SMARTBoard 800
series interactive whiteboard user’s guide (smarttech.com/kb/144817).
SMARTUF75 or SMARTUF75w projector
The SMARTUF75 or SMARTUF75w projector system includes a short-
throw projector for use with SMARTBoard interactive whiteboards and a
sturdy support system suitable for many different environments.
Other features of your projector system include:
l A wall-mounted, high-offset projector engine that uses DLP® technology by
TexasInstruments™, providing BrilliantColor™ performance and Gamma 2.2 correction with
SMART Presentation, Bright Room, Dark Room, sRGB and User modes
l PAL, PAL-N, PAL-M, SECAM, NTSC, and NTSC 4.43 video system compatibility
l HDMI, Composite, S-video, and VESA® RGB video inputs with additional interface support for
Component YPbPr and Component YCbCr inputs with the proper adapters (not included)
l WXGA, QVGA, VGA, SVGA, XGA, SXGA, SXGA+ and UXGA video format compatibility
l Native 1024 × 768 resolution (SMARTUF75 projector)
OR
Native 1280 × 800 resolution (SMARTUF75w projector in 16:10 aspect ratio mode)
OR
Native 1280 × 720 resolution (SMARTUF75w projector in 16:9 aspect ratio mode)
l Remote management via a serial RS-232 interface, web page or SNMP
3
C H A P T E R 1
About your interactive whiteboard system
l An alert broadcast feature that enables administrators to send notification messages to
network-connected projector systems for immediate on-screen display
l DLPLink™ technology that ensures compatibility with the emerging 3D content ecosystem
l Protected cable routing through a cable cover that limits tampering and clutter
l A secure mounting and installation system that includes the following:
o
An optional projector padlock ring to prevent removal of the projector from the boom
o
Mounting hardware for solid masonry or framed wall installations, as well as a safety
tether
o
Templates and instructions for positioning the system safely

Appliance

Your interactive whiteboard system appliance is attached with brackets to the back of the interactive
whiteboard in close proximity to the appliance control panel (ACP).
The appliance comes with SMARTProductDrivers and the SMARTMeetingPro™ application
installed.
ACP
Your projector system ACP attaches to the
left side of the pen tray. The ACP features
an LCD touch screen and a Power button.
The LCD touch screen provides task and
settings selection, video and audio control,
and room control, and it features
USBdrives. For more information on the
LCD touch screen and its functionality, see
Using the LCD touch screen on page 36.

Included accessories

The following accessories are included with your interactive whiteboard system.

Remote control

The remote control enables you to control the system and set up your projector. Use the
remote control to access menu options, system information and input selection options.
4
C H A P T E R 1
About your interactive whiteboard system

Pens

There are two pens included with your interactive whiteboard. Pick
up a pen and press one of the four color buttons on the pen tray
(black, red, green or blue) to select the color of digital ink you write on
the interactive whiteboard.
I M P O R TA N T
Do not substitute the pens with other items, such as dry-erase markers, if Touch Recognition is
enabled. (Touch Recognition enables you to pick up a pen tray pen, and then write, select or erase
without replacing the pen.)

Eraser

The eraser resembles a rectangular chalkboard eraser. You can use a
substitute object, as long as it has a similar shape, reflects infrared light
and doesn’t scratch or mark the interactive whiteboard surface.
SMARTGoWire™ auto-launch cable
The SMARTGoWire cable is a USB to USB connection
that enables you to use SMARTMeetingPro software on
computers where the software is not installed.
I M P O R TA N T
The SMARTMeetingPro software on the cable is compatible with only Windows® operating
systems.
Ensure that Autoplay is enabled on your computer before you connect the cable. See the
SMARTSupport website (smarttech.com/support) for additional information.
If you are using a laptop that doesn’t have SMARTMeetingPro software installed, connect the laptop
to the interactive whiteboard using your SMARTGoWire cable. The SMARTMeetingPro icon appears in the notification area on your laptop once you connect the cable.
5
C H A P T E R 1
About your interactive whiteboard system

CAT 5 USB extender

The CAT 5 USB extender (Part No.
SBX800-CAT5-XT) enables you to connect
your interactive whiteboard to a computer up
to 50' (15 m) away using a Cat5, Cat5e or
Cat6 cable (not included).

Optional accessories

RCA connector pod

The RCA connector pod is an optional accessory for the SMARTBoard800i5e-SMP
interactive whiteboard system with appliance. Refer to the Composite video panel
(SBX8-RCA) for SMART Board 800i5e and 800iXe interactive whiteboard systems
installation guide (smarttech.com/kb/158170) for more information on the RCA
connector pod.
The RCA connector pod includes two RCA jacks for dual-channel audio input and one for composite
video input. You can use the RCA connector pod to connect DVD/Blu-ray players and similar devices
(see Connecting peripheral sources and outputs on page 46).
Purchase this item from your authorized SMART reseller.

SBA-L projection audio system

You can purchase an SBA-L projection audio system for your SMARTBoard800i5e-SMP interactive
whiteboard system with appliance. The system comes with its own power supply and the required
brackets and cabling. It provides a comfortable listening volume in rooms up to 1,000 square feet
(93square meters) in size with a 30-person capacity (subject to room acoustics). For more
information on your audio system, see the SBA-L Projection Audio System installation guide
(smarttech.com/kb/142552).

Other optional accessories

You can add a variety of accessories to your interactive whiteboard to best meet your specific needs.
Purchase these items from your authorized SMART reseller when you order your interactive
whiteboard system or later.
For more information on accessories, go to smarttech.com/accessories.
6
Chapter 2
whiteboard system
Choosing a location 7 Choosing a height 8 Connecting the components of your interactive whiteboard system 9 Securing your interactive whiteboard system 10
Locking the pen tray to your interactive whiteboard 10
Securing the projector to the boom 10 Installing your audio system 10 Routing the cables 10 Using SMART software 11
See the included documents for instructions on how to cable your SMARTBoard800i5e-SMP, install
your product and use the mounting template.
I M P O R TA N T
Use the SMARTBoard 800i5e-SMP interactive whiteboard system installation guide
(smarttech.com/kb/157703) and the SMARTBoard 800i5e-SMP interactive whiteboard system
quick installation guide (smarttech.com/kb/170195) to install your interactive whiteboard system.
This chapter provides additional considerations and details for installing your interactive whiteboard
system.

Choosing a location

Choose a location for your interactive whiteboard system that’s far from bright light sources, such as
windows and strong overhead lighting. Bright light sources can cause distracting shadows on your
interactive whiteboard and can reduce the contrast of the projected image.
Select a wall with a flat, regular surface and sufficient clearance to accommodate your interactive
whiteboard system. Install the projector and your interactive whiteboard on the same flat surface. For
7
C H A P T E R 2
Installing your interactive whiteboard system
best presentation alignment, mount your interactive whiteboard system in a location that’s central to
your audience’s viewing direction.
Ensure that there is enough room along the interactive whiteboard system’s left side to access the
Power button of the appliance that’s mounted to the back of the interactive whiteboard.
For mobile or adjustable installation options, contact your authorized SMART reseller.
W A R N I N G
l Refer to your interactive whiteboard system’s specifications (available at
smarttech.com/support) for its weight. Check your local building codes to ensure that your
wall can support this weight, and use appropriate mounting hardware for your wall type.
l If you are installing the interactive whiteboard system on drywall, use all the included toggle
bolts. If one of the bracket holes aligns with a wall stud, use appropriate hardware in that hole
instead of a toggle bolt.
l When mounting the projector boom on a framed or hollow wall, attach both the mounting
bracket and the safety tether to a stud to safely support the projector’s weight. If you use only
drywall anchors, the drywall can fail, resulting in possible personal injury, and damage to the
product which may not be covered by your warranty.
If you’re replacing a SMARTBoard 500 or 600 series interactive whiteboard with the SMARTBoard
800 series interactive whiteboard on drywall, you must remove the wall-mount bracket and mounting
hardware, and then install all the mounting hardware and brackets supplied with your SMARTBoard
800 series interactive whiteboard instead.
To help ensure that your interactive whiteboard is mounted correctly, make sure the colors of the wall-
mount hanger on the back of the interactive whiteboard and the wall-mount bracket are the same.

Choosing a height

SMART includes a mounting template with each interactive whiteboard system. If you lose this
template, contact your authorized SMART reseller. Using this template ensures that you can do the
following:
l Mount the projector at a safe height for head space clearance, while maintaining enough space
for airflow and installation access above the unit.
l Position the projector at the correct height above your interactive whiteboard to align the
projected image with the touch screen.
8
C H A P T E R 2
Installing your interactive whiteboard system
Dimensions on the template recommend a distance from the floor suitable for adults of average
height. You should consider the general height of your user community when you choose a position
for your interactive whiteboard.

Connecting the components of your interactive whiteboard system

This section lists all the components of your SMARTBoard800i5e-SMP interactive whiteboard
system with appliance and explains how to connect them. Your interactive whiteboard system
includes the following components:
l Interactive whiteboard
l Projector
l Appliance
l ACP
l CAT 5 USB extender
l SMARTGoWire cable
Your interactive whiteboard system is delivered with some cabling and connections completed. You
need to complete the following required connections:
l Appliance to ACP
l Appliance to projector
l Projector to pen tray
l Interactive whiteboard to pen tray
l Audio system to projector
l Appliance power supply to power outlet
l Projector to power outlet
l Room computer to ACP
l SMARTGoWire cable to SBX800 CAT5-XT USB extender (if you’re using a room computer)
l SMARTGoWire cable to laptop (if you’re using a laptop)
9
C H A P T E R 2
Installing your interactive whiteboard system

Securing your interactive whiteboard system

This section explains how to secure the different components of your interactive whiteboard system.

Locking the pen tray to your interactive whiteboard

To learn how to lock the pen tray to your interactive whiteboard, see the SMARTBoard 800 series
interactive whiteboard user’s guide (smarttech.com/kb/144817).

Securing the projector to the boom

To learn how to secure the SMARTUF75 or SMARTUF75w projector to the boom, see the included
SMARTBoard 800i5e-SMP interactive whiteboard system installation guide
(smarttech.com/kb/157703).

Installing your audio system

If you purchase the SBA-L projection audio system as an accessory, it comes with two SBA-L
speakers and mounting brackets. Your audio system also includes a switching power supply and the
cabling required to connect your audio system to your interactive whiteboard and projector.
Before you connect the audio system to the projector, you must install the speaker brackets,
speakers and speaker cable clips. Mount the speakers directly to your interactive whiteboard.
Connect the speakers to the projector connection panel using the dual-channel (left and right) RCA
plug-to-3.5 mm phone connector cable included with the speakers.
To learn how to install your audio system, see the SBA-L Projection Audio System installation guide
(smarttech.com/kb/142552).

Routing the cables

When connecting cables from your SMARTUF75 projector to your interactive whiteboard system,
make sure that all cables pass along the top of the interactive whiteboard wall-mounting bracket and
then down the side of the interactive whiteboard.
When connecting cables from a SMARTUF75w projector to the interactive whiteboard, make sure
that all cables pass between the two interactive whiteboard wall-mounting brackets. Space your wall-
mounting brackets 4" (10.2 cm) apart to provide full support for the weight of your interactive
whiteboard.
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C H A P T E R 2
Installing your interactive whiteboard system
Cable routing for SMARTBoard 880
interactivewhiteboards
I M P O R TA N T
Do not connect the power cable to a power outlet until you have connected all the cables to the
projector and ACP.
Cable routing for SMARTBoard 885
interactivewhiteboards

Using SMART software

Your SMARTBoard800i5e-SMP interactive whiteboard system with appliance comes with software
installed including SMARTProductDrivers and the SMARTMeetingPro application.
You can download other SMART software from smarttech.com/software to your laptop. These pages
list the minimum hardware requirements for each software version and have upgrades to your laptop
software to ensure compatibility.
11
Chapter 3
whiteboard system
Configuration password and options 14 Configuration settings menu 15
Configuration settings menu options 15 Calibrating your interactive whiteboard 17 Orienting your interactive whiteboard 17 Calibrating the LCD screen on the ACP 18 Updating appliance firmware 19 Updating appliance firmware remotely 19
Configuring and deploying remote firmware updates 19
Monitoring remote firmware updates through the WMI 20
This chapter provides information on the tasks you must perform the first time you use your
interactive whiteboard system. It explains how to use the Configuration settings menu to access and
change settings for your interactive whiteboard system components, the web browser and
SMARTMeetingPro application. It also provides information on calibrating and orienting your
interactive whiteboard.
I M P O R TA N T
Review and configure the settings for your interactive whiteboard system after you install it and
before you use the interactive whiteboard system for the first time.
13
C H A P T E R 3
Starting your interactive whiteboard system

Configuration password and options

When the interactive whiteboard system is started for the first time, the administrator or installer is
asked to set a password to access the configuration settings menu. Optionally, a host name and
other options for the appliance can be configured at the same time.
N O T E S
l This password is required to access the system configuration settings menu.
l You need to set a host name if you want to configure remote appliance firmware updates (see
Updating appliance firmware remotely on page 19).
l If you want to change your configuration password and options later, you can do so in the
configuration settings menu (see Configuration settings menu on the next page).
g To set the password and setup options
1. Type a password in the Password box.
N O T E
The password must be at least one character long and can include symbols. You can also
change the password in the system configuration settings menu (see Configuration settings
menu on the next page).
2. Type the password again in the Confirm password box.
3. Press Next.
The Setup Options window appears.
4. Follow the on-screen instructions to select setup options for the appliance.
N O T E
If you forget your password, contact SMARTSupport (smarttech.com/contactsupport). They
will provide you with a temporary password that enables you to access the administrator
pages and change the temporary password to a unique password.
14
C H A P T E R 3
Starting your interactive whiteboard system

Configuration settings menu

You can use the configuration settings menu to access and change software and hardware
configuration settings, including your administrator password. See the SMARTMeetingPro
application Help for more information.
g To access the configuration settings menu
1. Press System on the SMART Business Toolbar, and then select Settings.
A logon screen appears.
2. Type the administrator password, and then click Log On.
The configuration settings menu appears.
3. Press each tab to access that section’s configuration settings.

Configuration settings menu options

Tabs Description
General You can change some of the default start-up settings for the SMARTMeetingPro
application including start-up mode, whiteboard layout, ink type and file save format. You can also change power settings and set the system date, time and time zone.
Tools You can change the default orientation level to customize the precision of the
orientation procedure and calibrate your touch screen’s cameras. You can also enable or disable mouse and gesture settings including mouse assist, multitouch and single-touch gesture, touch recognition and pop-up messages.
I M P O R TA N T
The first time you connect your SMARTBoard interactive whiteboard, you must calibrate and orient it. For more information, see Calibrating your interactive whiteboard on page 17 and Orienting your interactive whiteboard on page 17.
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C H A P T E R 3
Starting your interactive whiteboard system
Tabs Description
Network You can enable or disable networking on your system and change the network
settings including IP address and DNS service information. You can also enable Microsoft® Exchange integration or you can configure SMTP e-mail server settings.
I M P O R TA N T
Configuring Microsoft Exchange integration enables you to access your Outlook® meeting details and to e-mail meeting notes from the SMARTMeetingPro application.
If you don’t enable integration with Microsoft Exchange, you can still configure your system’s SMTP e-mail settings which enables you to e-mail meeting notes from the SMARTMeetingPro application. However, you’re unable to access Microsoft Exchange integration features with this option.
Network Resources
You can map network drives and configure network printers. You can also set the location of the Business Gallery’s added content folder.
N O T E
Your network user name is required and follows the format domainName\username.You can map only one network at a time.
Bridgit You can configure the Bridgit server and change various Bridgit software default
settings.
Web Browser You can enable or disable the web browser, enable plug-ins, set bookmarks and set
up to four home pages.
Appliance Control Panel
You can enable, disable or rename the VGA2, S-Video, Composite and HDMI inputs. You can also calibrate the LCD screen on the appliance control panel (ACP).
Administration You can change the administrator password, import configuration settings or export
them for use on another system. You can also update the firmware. Go to
smarttech.com/downloads and scroll to Interactive product systems with appliance
for firmware updates.
I M P O R TA N T
l
Do not import configuration settings until your initial setup is complete.
l
All import file names require an XML extension.
Select Reset Settings to change all configuration settings, excluding your administrator password, back to their default value.
About You can view hardware information, find out how to contact SMARTSupport and
register your product online. You can also enable or disable the Customer Experience Program.
16
C H A P T E R 3
Starting your interactive whiteboard system

Calibrating your interactive whiteboard

The first time you connect your SMARTBoard interactive whiteboard, you must calibrate it. This
process ensures that the cameras accurately track your finger and the pens on the interactive
surface.
g To calibrate your interactive whiteboard
1. Access the configuration settings menu (see Configuration settings menu on page 15).
2. Press Tools.
The Tools page appears.
3. Press Calibrate.
The Calibration window opens. This can take a few moments.
4. Pick up a pen tray pen.
5. Use the tip of a pen tray pen to press the red targets as they appear.
6. Press the tip of the pen to the center of each red target as it appears until the target turns green,
and then lift the pen.
The target moves to the next calibration point.
N O T E
During the calibration process, you can re-calibrate a target by pressing the Keyboard or
Right-click button on the pen tray.
7. Repeat Step 3 until you pressed all the targets.
N O T E
You can calibrate your interactive whiteboard at any time.

Orienting your interactive whiteboard

The orientation process ensures that the calibration coordinates are accurately associated with the
relative location of your projected image on the interactive surface. Orient your interactive whiteboard
if your projector or interactive whiteboard has moved since you last used it, or whenever the mouse
pointer isn’t properly aligned with your finger or a pen tray pen when you touch the interactive
whiteboard’s surface.
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C H A P T E R 3
Starting your interactive whiteboard system
g To orient your interactive whiteboard
1. Press the Orientation button on the pen tray.
N O T E
If you have the configuration settings menu open (see Configuration settings menu on page
15), you can orient your interactive whiteboard through the Tools tab, and then press Orient.
The orientation screen opens.
2. Pick up a pen from the pen tray.
3. Firmly touch the center of the target in the upper-left corner of the screen, and then lift the pen.
When you remove the pen, the target moves to the next orientation point.
T I P S
o
Try not to flick the pen when you lift it from the interactive surface.
o
Ensure that you lift the pen from the screen at a 90° angle.
o
A fine-point tool such as a pen tray pen provides the best precision when touching the
targets during orientation. The more precisely you touch the targets, the more
accurately your finger or pen tray pen appears on the interactive screen.
4. Repeat step 3 until the orientation process is complete.
The orientation screen closes.
N O T E
You can orient your interactive whiteboard at any time.

Calibrating the LCD screen on the ACP

The first time you connect your SMARTBoard interactive whiteboard, you must calibrate the LCD
screen on the ACP. This process ensures that the ACP can accurately track your finger on the LCD
screen.
g To calibrate the LCD screen on the ACP
1. Access the configuration settings menu (see Configuration settings menu on page 15), and
then press Appliance Control Panel.
2. Press Calibrate.
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