SMART Technologies 7086 Users Manual

SMARTBoard® 7000 series
Was this document helpful?
smar ttech.com/docfeedback/171164
interactive displays
INSTALLATION AND MAINTENANCE GUIDE
FOR MODELS:
SBID-7075
l
l
SBID-7275
l
l
SBID-7075P
l
SBID-7086P
l
SBID-7275P
l
SBID-7286P
l
Licenses
The ter ms H DMI and H DMI Hig h-Definition Multimedia Interface, and the HDMI lo go are trademarks or regis tere d trade marks o f H DMI Licensing LLC in the U nited States and other co untries .
The Bluetoo th wo rd mark is o wned b y the Bl uetooth S IG, Inc. and any use of such marks b y SMARTTe chnologi esU LC is unde r lice nse.
Trademark n otice
SMARTBoard , SMARTNo tebo ok, SMARTMee tingPro, SMARTInk, S MARTkapp, SMARTkapp iQ, HyPr To uch, Pe nID, smarttech, the SMART lo go and all SMART taglines are trademarks or r eg ister ed trad emarks of SMARTT echnolog ies ULC i n the U.S . and/or other countries. Micros oft and Windo ws are either re gistered trademarks o r trade marks o f Microso ft Corp oration in the United S tates and/or other co untries . Appl e, Mac, OSX, iPhone, iPad, iPo d touch, i Tunes, AirP lay and Bonjour are trademarks of Appl e Inc., re gistere d in the U.S. and other co untries . Goo gle , Go og le Cast, Goo gle Play, Android , Chrome, Chromebo ok and Chromecast are trademarks of Go ogl e Inc. AirP arrot is a trademark of Sq uirre ls LLC reg ister ed in the U nited States and other c ountries. All o ther third-party pro duct and co mpany names may be trademarks of their r esp ective owners.
Copyrigh t no tice
© 2 017SMARTTe chnologi esU LC. All r ights re ser ved . No part of this publ ication may be repr oduced , transmitted, transcribe d, s tore d in a r etrie val sys tem o r translated into any language i n any fo rm b y any means without the pr ior written conse nt of SMARTT echnolog ies ULC. I nformation in this manual i s subje ct to change without notice and do es not r ep res ent a commitment on the p art o f S MART.
This p rod uct and/or use ther eof is covere d b y one o r more of the follo wing U. S. patents:
www.smarttech.com/patents
09/2017
smar ttech.com/kb/171164

Important information

IMPORTANT
There are critical software updates for the display that you need to install to ensure the display is
fully functional and provides the best experience. Connect to a wired or wireless network to
automatically download and apply these updates as well as future updates.
WARNING
l Failure to follow the installation instructions shipped with the display could result in injury
and product damage which may not be covered by the warranty.
l Do not open or disassemble the display. You risk electrical shock from the high voltage
inside the casing. Opening the casing also voids the warranty.
l Do not stand (or allow children to stand) on a chair to touch the surface of the display. Rather,
mount the product at the appropriate height.
l To reduce the risk of fire or electric shock, do not expose the display to rain or moisture.
l If the display requires replacement parts, make sure the service technician uses
replacement parts specified by SMARTTechnologies or parts with the same characteristics
as the original.
l Ensure that any cables that cross the floor to the display are properly bundled and marked
to avoid a trip hazard.
l Do not insert objects inside the cabinet ventilation holes, because they could touch
dangerous voltage points and cause electric shock, fire or product damage which may not
be covered by the warranty.
l Do not place heavy objects on the power cable. Damage to the cable could cause shock,
fire or product damage which may not be covered by the warranty.
l Useonly extension cords and outlets that can fully accommodate the display’s polarized
plug.
l Use the power cable provided with the display. If a power cable is not supplied, contact
your supplier. Use only power cables that match the AC voltage of the power outlet and that
comply with your country’s safety standards.
i smar ttech.com/kb/171164
IMPORTANT INFORMATION
l If the glass is broken, do not touch the liquid crystal. To prevent injury, handle glass
fragments with care when disposing of them.
l Do not move or mount the display by connecting rope or wire to its handles. The display is
heavy, and failure of the rope, wire or handle could lead to injury.
l Use only VESA®-approved mounting hardware.
l Disconnect all of the display’s power cables from the wall outlet and seek assistance from
qualified service personnel if any of the following occur:
o
The power cable or plug is damaged
o
Liquid is spilled into the display
o
Objects fall into the display
o
The display is dropped
o
Structural damage, such as cracking, occurs
o
The display behaves unexpectedly when you follow operating instructions
CAUTION
l Turn off the display before cleaning its screen. Otherwise, you may scramble the desktop
icons or inadvertently activate applications when you wipe the screen.
l Avoid setting up and using the display in an area with excessive levels of dust, humidity and
smoke.
l Make sure an electrical socket is near the display and remains easily accessible during use.
l The display should be used only with European TN and TT power distribution systems.
It is not suitable for older, IT-type power distribution systems found in some European
countries. “This system (IT-type) is widely used isolated from earth, in some installations in
France, with impedance to earth, at 230/400V, and in Norway, with voltage limiter, neutral
not distributed, at 230V line-to-line.”
Contact qualified personnel if you’re uncertain of the type of power system available where
you’re installing the display.
l The accessory slot’s maximum available power is 60 W. The slot is not a limited power
source. To reduce the risk of fire, make sure that accessories connecting to the slot satisfy
the fire enclosure requirements of IEC60950-1.
ii smar ttech.com/kb/171164
IMPORTANT INFORMATION
l You must connect the USB cable that came with the display to a computer that has a USB
compliant interface and that bears the USB logo. In addition, the USB source computer must
be compliant with CSA/UL/EN 60950 and bear the CE mark and CSA and/or UL Mark(s) for
CSA/UL 60950. This is for operating safety and to avoid damage to the display.
IMPORTANT
l The following are the normal operating power requirements for the display:
Model Power requirements
SBID-7075 100V to 240V AC, 50 Hz to 60 Hz, 147 W
SBID-7086 100V to 240V AC, 50 Hz to 60 Hz, 172 W
SBID-7275 100V to 240V AC, 50 Hz to 60 Hz, 162 W
SBID-7286 100V to 240V AC, 50 Hz to 60 Hz, 187 W
SBID-7075P 100V to 240V AC, 50 Hz to 60 Hz, 147 W
SBID-7086P 100V to 240V AC, 50 Hz to 60 Hz, 172 W
SBID-7275P 100V to 240V AC, 50 Hz to 60 Hz, 162 W
SBID-7286P 100V to 240V AC, 50 Hz to 60 Hz, 187 W
l For additional requirements and other information, refer to the display’s specifications (see
More information on page10).

Federal Communication Commission interference statement

This device complies with Part 15 of the FCC Rules.Operation is subject to the following two conditions:
1. This device may not cause har mful interference,and
2. this device must accept any interference received,including interference that m ay cause undesired operation.
NOTE
This equipment has been tested and found to comply with the limits for a Class A digital device, pursua nt to part 15 of the FCC Rules. These limits ar e designed to provide r easonable protection against harmful interfer ence when the equipment is operated in a commer cial environment. This equipment gener ates, uses, and can radiate radio fr equency ener gy a nd, if not installedand used in accordance with the instruction ma nual, may cause ha rmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user willbe required to correct the interference at his own expense.
iii smar ttech.com/kb/171164
IMPORTANT INFORMATION
CAUTION
Any changes or modifications not expressly approved by the party responsiblefor compliance could void the user’s authority to operate this equipment.
Radiation exposure statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolledenvironment. This equipment should be installed and operated with minimum distance of 20 cm between the antenna of this device and all nearby persons. This transm itter must not be co-located or operated in conjunction with any other antenna or transmitter.
iv smarttech.com/kb/171164
IMPORTANT INFORMATION

Innovation, Science and Economic Development Canada statement

This device complies with RSS-247 of the Innovation, Science and Economic Development Canada Rules.Operation is subject to the following two conditions:
1. This device may not cause har mful interference,and
2. this device must accept any interference received,including interference that m ay cause undesired operation.
Radiation exposure statement
This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the antenna of this device and all nearby persons. This transm itter must not be co-located or operated in conjunction with any other antenna or transmitter.
Cet appareil est conforme à la norm e ISED CNR-247 pour les appareils radio agréés. Son fonctionnement est soumis aux deux conditions suivantes:
1. le dispositif ne doit pas produire de brouillage pr éjudiciable,et
2. ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement indésirable.
Déclaration d’exposition aux radiations
Cet équipement est conforme a ux limitesd’exposition aux ra yonnements ISEDétablies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps. Cet émetteur ne doit pas être co- implantés ou exploités conjointement avec une autre antenne ou émetteur.

EU declaration of conformity

Hereby, SMART Technologies ULCdeclares that the radio equipment type I nteractive Display SBID-7075,SBID-7075P, SBID-7086,SBI D-7086P and the interactive pen, SBID-7000 -PEN, are in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following Internet address: smarttech.com/compliance
WARNING
This equipment is compliant with Class A of CISPR 32. In a residential environment, this equipment may cause r adio interference.
Radio frequency band and maximum power level:
Transmitting Band (MHz) Maximum Transmit Power EIRP (dBm)
2402–2483.5 5.0
v smarttech.com/kb/171164
IMPORTANT INFORMATION

EU declaration of conformity: AM40

Hereby, SMART Technologies ULCdeclares that the radio equipment type OPS, AM40 is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address: smarttech.com/compliance
The frequency band and the maximum transmittedpower in EU are listed below:
Transmitting Band (MHz) Maximum Transmit Power EIRP (dBm)
2400–2483.5 19
5150–5350 16
5470–5725 16
Restrictions in
AT/BE/BG/CZ/DK/EE/FR/DE/IS/IE/IT/EL/ES/CY/LV/LI/LT/LU/HU/MT/NL/NO/PL/PT/RO/SI/SK/TR/FI/SE/CH/UK/HR. 5150MH z­5350MHz is for indoor use only.
CAUTION: EXPOSURE TO RADIO FREQUENCY RADIATION
This equipment complies with EU radiation exposure limits set forth for an uncontrolledenvironment. This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body.
vi smarttech.com/kb/171164

Contents

Important information i
Federal Communication Commission interference statement iii
Innovation, Science and Economic Development Canada statement v
EU declaration of conformity v
EU declaration of conformity: AM40 vi
Chapter 1: Welcome 1
About this guide 1
About the display 2
Components 4
Related products 9
More information 10
Chapter 2: Installing the display 13
Transporting the display 13
Installing the display on a wall 16
Installing the display on a stand 20
Chapter 3: Connecting power and devices 21
Connecting power 22
Connecting to a network 22
Connecting cables for room computers, guestlaptops and other input sources 23
Connecting external speakers 25
Connecting other devices 26
Connector reference 27
Chapter 4: Configuring the display 31
Turning on the display for the first time 32
Connecting to a network 33
Updating system software 39
Switching to the Beta channel 40
Adding or removing apps from the launcher 42
Enabling the Whiteboard Library 42
Chapter 5: Configuring connected computers 43
Installing SMART software on connected computers 43
Setting connected computers’ resolutions and refresh rates 44
Chapter 6: Maintaining the display 45
Checking the display installation 45
vii smar ttech.com/kb/171164
CONTENTS
Cleaning the display 45
Maintaining ventilation 46
Preventing condensation 46
Replacing the pens and eraser 47
Turning the display off and back on 47
Resetting the display 48
Removing and transporting the display 48
Chapter 7: Troubleshooting 51
Troubleshooting the display 51
Troubleshooting the display’s software 57
Referring to the SMART knowledge base for additional troubleshooting information 70
Contacting your reseller for additional support 70
Appendix A: Using settings 73
iQ appliance (AM30) 73
iQ appliance (AM40) 79
Appendix B: Remotely managing the display 85
Connecting a computer to the display 86
Connecting multiple displays 87
Configuring the computer’s serial interface settings 87
Power states 88
Commands and responses 89
Commandinventory 91
Resolving issues with remote management 94
Appendix C: Hardware environmental compliance 95
Waste Electrical and Electronic Equipment (WEEE) 95
Batteries 95
More information 95
viii smar ttech.com/kb/171164
Chapter 1
About this guide 1
About the display 2
Features 2
Identifying your SMARTBoard 7000 series interactive display model 3
Identifying your iQ appliance model 3
Components 4
iQ appliance 5
Screen 5
Home button 5
Pens 6
Eraser 7
Convenience panel 8
Presence detection sensors 9
Internal speakers 9
Related products 9
SBA-100 projection audio system 9
SMART Audio 400 classroom amplification system 10
USB extenders 10
More information 10
This chapter introduces the SMARTBoard® 7000 series interactive display.

About this guide

This guide explains how to install and maintain a SMARTBoard 7000 series interactive display with
iQ. It includes the following information:
l How to install the display
l How to connect power and devices
l How to turn on the display for the first time and configure the iQ appliance
l How to maintain the display for years of use
l How to troubleshoot issues with the display
1 smar ttech.com/kb/171164
CHAPTER 1
WELCOME
In addition, this guide includes information on the display’s settings and remote management
support.
This guide is intended for those who install and maintain displays in their organizations. Other
documentation and resources are available for those who use displays (see More information on
page10).

About the display

The SMARTBoard 7000 series interactive display is the hub of your classroom or meeting room.
PC-free embedded computing provides one-touch access to collaborative tools, including a
whiteboard, wireless screen sharing and a web browser. There’s no need for wires, cables or
manual software and firmware updates.

Features

The display includes the following features:
Feature Description
iQ technology The display’s iQ appliance provides one-touch access to
collaborative tools, including a whiteboard, wireless screen sharing and a web browser.
Touch support You can do everything on the display that you can do at your
computer—open and close applications, meet with others, create new documents or edit existing ones, visit websites, play and manipulate videos, and so on—by touching the display’s surface.
You can use an array of gestures within applications, including panning, scaling, rotating and zooming in and out.
The display’s support for up to 10 simultaneous touch, writing and erase points enables you and other users to interact with objects on the screen at the same time.
Writing and drawing support
Audio support The display includes integrated speakers for presenting audio from
You can write over applications in digital ink using one of the supplied pens, and then erase the digital ink using your palm, the eraser or the erasers on the pens.
Up to four users can write or draw digital ink on the screen at the same time. Each pen writes and draws in its own color. The PenID™ feature enables you to assign different ink appearances to each pen.
connected input sources.
2 smar ttech.com/kb/171164
CHAPTER 1
WELCOME
Identifying your SMARTBoard 7000 series interactive display model
The following models of SMARTBoard 7000 series interactive display are available:
Model Frame style Screen size
(approximate)
SBID-7075 White 75" (190 cm) No
SBID-7086 White 86" (218 cm) NO
SBID-7275 White 75" (190 cm) Yes
SBID-7286 White 86" (218 cm) Yes
SBID-7075P Black 75" (190 cm) No
SBID-7086P Black 86" (218 cm) No
SBID-7275P Black 75" (190 cm) Yes
SBID-7286P Black 86" (218 cm) Yes
Refer to the specifications for detailed technical information for this model, including product
dimensions and weights (see More information on page10).
iQ

Identifying your iQ appliance model

The iQ appliance is installed in the accessory slot of some interactive display models to enable iQ
functionality in those models. SMARToffers several different iQ appliance models. Use the
Identifying your iQ appliance model wizard to identify the specific model of iQ appliance installed
in your display.
3 smarttech.com/kb/171164
CHAPTER 1
WELCOME

Components

The display consists of the following components:
No. Name More information
Pictured
1 Screen Page5
2 Presence detection sensor (×2) Page9
3 Home button Page5
4 Eraser Page7
5 Pen (×4) Page6
6 Convenience panel Page8
7 iQ appliance Page5
8 Connector panel Page27
Not pictured
9 AC power inlet, outlet and switch Page32
10 RS-232 connectors Page20
Page85
11 Speakers Page9
4 smarttech.com/kb/171164
CHAPTER 1
WELCOME

iQ appliance

The iQ appliance is installed in the accessory slot on the back of the SBID-7275, SBID-7286,
SBID-7275P and SBID-7286P models. Take advantage of iQ technology and access collaborative
tools.
CAUTION
The accessory slot’s maximum available power is 60 W. The slot is not a limited power source.
To reduce the risk of fire, make sure that accessories connecting to the slot satisfy the fire
enclosure requirements of IEC60950-1.
TIP
Use the Identifying your iQ appliance model wizard on the SMART support site to identify your
model of iQ appliance.

Screen

The following are the dimensions for the display:
Model Diagonal Width Height
SBID-7075 75" (1 90.5 cm) 65" (165.2cm) 38 5/8" ( 93 cm)
SBID-7086 86" (218.4 cm) 74 7/8" (190.3 cm) 42" (107 cm)
SBID-7275 75" (1 90.5 cm) 65" (165.2cm) 38 5/8" ( 93 cm)
SBID-7286 86" (218.4 cm) 74 7/8" (1 90.3 cm) 42" (10 7 cm)
SBID-7075P 75" (1 90.5 cm) 65" (165.2cm) 38 5/8" (93 cm)
SBID-7086P 86" (218.4 cm) 74 7/8" (190.3 cm) 42" (107 cm)
SBID-7275P 75" (190.5 cm) 65" (165.2 cm) 38 5/8" (93 cm)
SBID-7286P 86" (218.4 cm) 74 7/8" (1 90.3 cm) 42" (10 7 cm)
The display’s HyPrTouch™ (HybridPrecisionTouch) technology enables you to interact with
objects on the screen and write and draw in digital ink.

Home button

Tap the Home button to open the launcher. From the launcher, you can open the iQ appliance’s
apps as well as the settings.
5 smar ttech.com/kb/171164
CHAPTER 1
WELCOME

Pens

The display comes with black, red, blue and green pens. Each pen has
an attached eraser and an indicator light.
The display’s bottom frame includes magnetic holders for the pens.
Removing a pen from its holder activates it, and you can use the pen to
draw or erase digital ink. Replace the pen when you’re done using it to
charge it.
When you first turn on the display or pick up a pen from the magnetic holder, the pen’s light turns
on to indicate the pen’s status:
Light Pen status Action
Solid green The pen is charging slowly
and can be used for at least two hours.
Solid amber The pen is charging quickly
and can be used for less than two hours.
Solid red The pen needs to be
charged within 30 minutes.
Flashing red The pen needs to be
charged within 10 minutes.
Flashing green or amber (while the
The pen’s firmware is
updating. pen is in the magnetic holder)
CAUTION
Pick up the pen and use it to write on the display. Return the pen to the magnetic holder when you’re done.
Use the pen for up to two hours. Return the pen to the magnetic holder when done.
NOTE
It is normal for pens to be warm to the touch when charging quickly.
Finish using the pen and return it to the magnetic holder when done.
Return the pen to the magnetic holder as soon as possible.
Wait for the light to stop flashing. This indicates the pen’s firmware has completed updating.
When you return a pen to the magnetic holder, make sure it’s centered in its holder to keep it
from falling and being damaged. The pen’s light turns on to indicate that it’s properly positioned
in the holder.
6 smar ttech.com/kb/171164
CHAPTER 1
WELCOME
IMPORTANT
l Use only pens designed for SMARTBoard 7000 series interactive displays (see
smarttech.com/kb/171230).
l After you install the display and turn it on for the first time, place the pens in the holders for
at least five minutes. This pairs the pens with the display and charges them for testing
purposes.
l If you previously paired a pen with a SMART Board 7000 series interactive display, you must
pair it with another display to use it with that display. When you do this, the pen’s firmware
may be updated to align with the other display’s software.
l To fully charge the pens, keep them in the holders for at least four hours before users start
using the display.

Eraser

In addition to the pens, the display includes an eraser, which you can use
when you want to erase a large area on the screen.
The display’s bottom frame includes a magnetic holder for the eraser.
Replace the eraser when you’re done with it.
CAUTION
When you return the eraser to the magnetic holder, make sure it’s centered in its holder to keep
it from falling and being damaged.
7 sm arttech.com/kb/171164
CHAPTER 1
WELCOME

Convenience panel

The convenience panel contains buttons for turning the display on and off and controlling the
volume. It also includes connectors for USB peripherals and a computer or other input source.
No. Name Procedure
1 Power
Press to enter or exit Standby mode.
l
Press and hold for four seconds to turn off the display.
l
Press and hold for 10 seconds to reset the display.
l
2 Volume increase Press to increase the volume.
3 Volume decrease Press to decrease the volume.
4
Freeze
5 USB Type A
connector (×2)
6 HDMI 2 input
connectors
Press to freeze and unfreeze the screen.
Connect USB drives and other devices that you want to use with the iQ appliance or a connected computer.
Connect a computer or other input source to use with the display (see page23).
NOTE
The Power button indicates the display’s status:
Power button Display status
Off Not receiving power
Amber Standby mode
White Normal operating mode
8 smar ttech.com/kb/171164
CHAPTER 1
WELCOME

Presence detection sensors

The display has two presence detection
sensors on its top frame that can detect
people up to 16' (5 m) away when the
display is in Standby mode.
When the sensors detect people in the
room, the display is ready to turn on. To
turn on the display, press the Power
button or pick up a pen or eraser.
If the room is empty for a specified
period, the display returns to Standby
mode.

Internal speakers

The display includes two 10 W integrated speakers. You can also connect external speakers (see
Connecting external speakers on page25).

Related products

Related products for the display include the following:
l SBA-100 projection audio system
l SMART Audio 400 classroom amplification system
l USB extenders

SBA-100 projection audio system

Available for education models, the SBA-100 projection audio system consists
of two 14 W speakers and is intended for wall-mounted displays. You can
control volume using the display’s convenience panel or the digital volume
controls in a connected computer’s operating system.
For more information, see the SBA-100 projection audio system specifications
(smarttech.com/kb/171146).
9 smar ttech.com/kb/171164
CHAPTER 1
WELCOME

SMART Audio 400 classroom amplification system

Available for education models, the SMART Audio 400 classroom amplification
system provides high-quality audio amplification. The system comes with a
teacher microphone and optional student microphone. Multiple speaker
options are available, including wall- and ceiling-mounted speakers. The
amplifier receives audio signals from the microphones and translates them into
crystal-clear sound through the speakers.
For more information, see the SMART Audio 400 classroom amplification system specifications
(smarttech.com/kb/171137).

USB extenders

As noted in Connecting cables for room computers, guestlaptops and other input sources on
page23, the USB connection between the display and computer should be no longer than 16'
(5m). If you need to connect a computer that is more than 16' (5 m) from the display, use one of the
following USB extenders:
Extender Specifications
USB-XT smarttech.com/kb/119318
CAT5-XT-1100 smarttech.com/kb/170202

More information

In addition to this guide, SMART provides the following documents for the display:
Document Link
Quick reference smarttech.com/kb/171162
User’s guide smarttech.com/kb/171163
SMART Board 7000 series interactive display installation instructions
SMART Board 7000 Pro series interactive display installation instructions
SBID-7075 specifications smarttech.com/kb/171131
SBID-7086 specifications smarttech.com/kb/171132
smarttech.com/kb/171160
smarttech.com/kb/171221
SBID-7275 specifications smarttech.com/kb/171133
SBID-7286 specifications smarttech.com/kb/171134
SBID-7075P specifications smarttech.com/kb/171211
10 smarttech.com/kb/171164
CHAPTER 1
WELCOME
Document Link
SBID-7086P specifications smarttech.com/kb/171212
SBID-7275P specifications smarttech.com/kb/171213
SBID-7286P specifications smarttech.com/kb/171214
Comparison smarttech.com/kb/171161
These documents are available in the Support section of the SMART website
(smarttech.com/support). Scan the QR code on the cover of this guide to view the SMARTBoard
7000 series interactive display with iQ pages in the Support section.
11 smar ttech.com/kb/171164
Chapter 2
Transporting the display 13
Using transportation aides 14
Accommodating doorways, hallways and elevators 14
Dealing with cracked, chipped or shattered glass 15
Saving the original packaging 15
Installing the display on a wall 16
Choosing a location 16
Choosing a height 17
Mounting the display 18
Mounting multiple displays 20
Installing the display on a stand 20
SMART recommends that only trained installers install the display.
This chapter is for installers. Installers should read this information along with the installation
instructions included with the display before they install the display.
WARNING
Improper installation of the display can result in injury and product damage.

Transporting the display

After your organization receives the display, you need to transport it to the place where you plan
to install it.
On occasion, you might also need to move the display to another location after initially installingit.
IMPORTANT
l Transport the display at your own risk. SMART cannot accept liability for damages or injury
that occur during the display’s transportation.
13 smarttech.com/kb/171164
CHAPTER 2
INSTALLING THE DISPLAY
l When transporting the display, do the following:
o
Follow local safety regulations and standards.
o
Keep the display in its original packaging.
o
Move the display so that its top frame faces up.
o
Have at least two people move the display.

Using transportation aides

You can use the following aides to transport the display:
l Cart
l Furniture dolly
l Mechanical lift
NOTE
The display features eyebolt mounting holes for use with mechanical
lifts. Refer to the installation instructions for information on using a
mechanical lift.

Accommodating doorways, hallways and elevators

In some situations, you might need to remove the display from its packaging to move it through
narrow doorways or hallways or on to an elevator. In these situations, SMART recommends that
you keep the foam pieces on the bottom corners of the display. These foam pieces protect the
display if you need to set it down during transport.
You might also need to rotate the display so that its top frame faces to the side. You can do this
during transportation, but when you install the display, it must be in landscape orientation (with the
top frame facing up).
14 sma rttech.com/kb/171164
CHAPTER 2
INSTALLING THE DISPLAY

Dealing with cracked, chipped or shattered glass

The display contains safety-tempered glass. Although this glass is heat-strengthened to help
withstand impacts, the glass can crack, chip or shatter if struck with enough force. (Safety glass is
designed to break into small pieces rather than sharp shards if it is broken.) Temperature changes
can cause a minor crack or chip to become worse, possibly causing the glass to shatter. See
Shattered glass on an interactive display for information about conditions that can cause the
display’s glass to shatter even when it’s not in use.
If the display’s glass is cracked or chipped, have it professionally inspected and repaired at a
SMART authorized repair center. If the display’s glass shatters, carefully clean up the area and have
the display repaired or replaced.
CAUTION
For safety and to prevent further damage, do not continue to install or use the display if its glass
is cracked, chipped or shattered.

Saving the original packaging

Save the original packaging to repack the display with as much of the original packaging as
possible in case you need to transport the display again after you initially install it. This packaging
was designed to provide the best possible protection against shock and vibration.
CAUTION
Transport the display only in the original packaging or replacement packaging purchased from
your authorized SMART reseller. Transporting the display without correct packaging can lead to
product damage and voids the warranty.
NOTE
If the original packaging isn’t available, you can purchase the same packaging directly from your
authorized SMART reseller (smarttech.com/where).
15 smarttech.com/kb/171164
CHAPTER 2
INSTALLING THE DISPLAY

Installing the display on a wall

Typically, you install the display on a wall in a classroom or meeting space.

Choosing a location

A display is typically installed at the room’s focal point, such as at the front of a classroom or
meeting room.
Selecting an appropriate location for the display is crucial for ensuring the best possible
experience with the product. Consider the following factors as you choose a location:
Factor Considerations
Room setup
The location allows users, including those in wheelchairs, to access the
l
display.
The location is clearly visible to all users in the room. For more
l
information, see Recommended viewing distances and viewing angles
for SMARTBoard interactive displays.
The display will not be installed where it could be hit by a door or gate.
l
There are no nearby shelving units, desks or other furniture that has
l
doors or drawers that could hit the display.
Wall support The wall can support the weight of the display and mounting equipment.
Refer to the model’s specifications for the weight of the display (see More information on page10).
Power and other connections
The location is close to the following:
l
o
A power outlet
o
A network outlet (if you plan to use a wired network connection)
o
A room computer (if you plan to connect a room computer)
o
Speakers and other devices that you want to connect to the display
The location is not where the mains power supply enters the building.
l
Lighting The location is not near bright light sources, such as windows or strong
overhead lighting. Infrared (IR) lighting can cause issues with presence detection.
Acoustics The location has good acoustics.
TIP
Stand in different parts of the room and count to ten loudly. If you hear anything other than your own voice (such as a rattle, buzzing from elsewhere in the room or echoes), the room may require some modifications to improve the acoustics. Work with an audio specialist to improve the acoustics.
16 smarttech.com/kb/171164
CHAPTER 2
INSTALLING THE DISPLAY
Factor Considerations
Environment and ventilation
The location meets the environmental requirements in the display’s
l
specifications (see More information on page10).
The display isn’t subjected to strong vibrations or dust.
l
There is adequate ventilation or air conditioning around the display so
l
that heat can flow away from the unit and the mounting equipment.
If you’re planning to install the display in a recessed area, there is at least
l
4" (10 cm) of space between the display and the recessed walls to enable ventilation and cooling.

Choosing a height

Consider the general height of the user community when you choose the height for the display.
SMART recommends that you mount the display so that its top is 6'5" (1.9m) from the floor.
17 smar ttech.com/kb/171164
CHAPTER 2
INSTALLING THE DISPLAY

Mounting the display

Mount the display following the included installation instructions. In addition, consider the
following:
l Mount the display vertically (90° relative to the floor plus or minus 2° for tolerance) and in
landscape orientation. SMART doesn’t support mounting the display at other angles or in
portrait orientation.
l Use a standard VESA mounting plate.
18 smarttech.com/kb/171164
CHAPTER 2
INSTALLING THE DISPLAY
l Use M8 screws to fasten the wall bracket.
Screw length 12 mm + x mm < M8 < 45 mm + xmm
where x is the combined thickness of the wall bracket and washer
Fasten force
97.36–177.01 in-lb. (11–20 N·m)
CAUTION
Do not over-tighten the screws.
NOTE
SMART recommends M8 × 30 mm mounting screws for standard installations where the
total wall mount bracket and washer thickness is less than 7 mm.
l Because the receptacles might not be easily accessible after you mount the display, consider
connecting cables for power, room computer and other devices while the display is still in its
packaging (see Chapter 3: Connecting power and devices on page21).
19 smarttech.com/kb/171164
CHAPTER 2
INSTALLING THE DISPLAY

Mounting multiple displays

If you mount multiple displays side by side, you can connect a RS-232 cable from the rightmost
display’s RS-232OUT connector to the next rightmost display’s RS-232IN connector, and so forth,
to turn on, turn off and otherwise operate all of the displays from the right-most display’s
convenience panel.
IMPORTANT
Use only standard RS-232 cables. Do not use a null modem cables. Null modem cables typically
have ends of the same type.
NOTE
For more information on using RS-232 cables for remote management, see Appendix B:
Remotely managing the display on page85.

Installing the display on a stand

If you want to move the display from place to place or if it’s not possible to install the display on a
wall, you can install it on a stand.
IMPORTANT
If you install the display on a stand, do not move the stand while the display is on.
For information on selecting and using a third-party stand, see SMART installation standards
(smarttech.com/kb/171035).
20 smar ttech.com/kb/171164
Loading...
+ 76 hidden pages