The ter ms H DMI and H DMI Hig h-Definition Multimedia Interface, and the HDMI lo go are trademarks or regis tere d trade marks o f H DMI Licensing LLC in the U nited
States and other co untries .
The Bluetoo th wo rd mark is o wned b y the Bl uetooth S IG, Inc. and any use of such marks b y SMARTTe chnologi esU LC is unde r lice nse.
Trademark n otice
SMARTBoard , SMARTNo tebo ok, SMARTMee tingPro, SMARTInk, S MARTkapp, SMARTkapp iQ, HyPr To uch, Pe nID, smarttech, the SMART lo go and all SMART
taglines are trademarks or r eg ister ed trad emarks of SMARTT echnolog ies ULC i n the U.S . and/or other countries. Micros oft and Windo ws are either re gistered
trademarks o r trade marks o f Microso ft Corp oration in the United S tates and/or other co untries . Appl e, Mac, OSX, iPhone, iPad, iPo d touch, i Tunes, AirP lay and
Bonjour are trademarks of Appl e Inc., re gistere d in the U.S. and other co untries . Goo gle , Go og le Cast, Goo gle Play, Android , Chrome, Chromebo ok and
Chromecast are trademarks of Go ogl e Inc. AirP arrot is a trademark of Sq uirre ls LLC reg ister ed in the U nited States and other c ountries. All o ther third-party
pro duct and co mpany names may be trademarks of their r esp ective owners.
This p rod uct and/or use ther eof is covere d b y one o r more of the follo wing U. S. patents:
www.smarttech.com/patents
09/2017
smar ttech.com/kb/171164
Important information
IMPORTANT
There are critical software updates for the display that you need to install to ensure the display is
fully functional and provides the best experience. Connect to a wired or wireless network to
automatically download and apply these updates as well as future updates.
WARNING
l Failure to follow the installation instructions shipped with the display could result in injury
and product damage which may not be covered by the warranty.
l Do not open or disassemble the display. You risk electrical shock from the high voltage
inside the casing. Opening the casing also voids the warranty.
l Do not stand (or allow children to stand) on a chair to touch the surface of the display. Rather,
mount the product at the appropriate height.
l To reduce the risk of fire or electric shock, do not expose the display to rain or moisture.
l If the display requires replacement parts, make sure the service technician uses
replacement parts specified by SMARTTechnologies or parts with the same characteristics
as the original.
l Ensure that any cables that cross the floor to the display are properly bundled and marked
to avoid a trip hazard.
l Do not insert objects inside the cabinet ventilation holes, because they could touch
dangerous voltage points and cause electric shock, fire or product damage which may not
be covered by the warranty.
l Do not place heavy objects on the power cable. Damage to the cable could cause shock,
fire or product damage which may not be covered by the warranty.
l Useonly extension cords and outlets that can fully accommodate the display’s polarized
plug.
l Use the power cable provided with the display. If a power cable is not supplied, contact
your supplier. Use only power cables that match the AC voltage of the power outlet and that
comply with your country’s safety standards.
ismar ttech.com/kb/171164
IMPORTANT INFORMATION
l If the glass is broken, do not touch the liquid crystal. To prevent injury, handle glass
fragments with care when disposing of them.
l Do not move or mount the display by connecting rope or wire to its handles. The display is
heavy, and failure of the rope, wire or handle could lead to injury.
l Use only VESA®-approved mounting hardware.
l Disconnect all of the display’s power cables from the wall outlet and seek assistance from
qualified service personnel if any of the following occur:
o
The power cable or plug is damaged
o
Liquid is spilled into the display
o
Objects fall into the display
o
The display is dropped
o
Structural damage, such as cracking, occurs
o
The display behaves unexpectedly when you follow operating instructions
CAUTION
l Turn off the display before cleaning its screen. Otherwise, you may scramble the desktop
icons or inadvertently activate applications when you wipe the screen.
l Avoid setting up and using the display in an area with excessive levels of dust, humidity and
smoke.
l Make sure an electrical socket is near the display and remains easily accessible during use.
l The display should be used only with European TN and TT power distribution systems.
It is not suitable for older, IT-type power distribution systems found in some European
countries. “This system (IT-type) is widely used isolated from earth, in some installations in
France, with impedance to earth, at 230/400V, and in Norway, with voltage limiter, neutral
not distributed, at 230V line-to-line.”
Contact qualified personnel if you’re uncertain of the type of power system available where
you’re installing the display.
l The accessory slot’s maximum available power is 60 W. The slot is not a limited power
source. To reduce the risk of fire, make sure that accessories connecting to the slot satisfy
the fire enclosure requirements of IEC60950-1.
iismar ttech.com/kb/171164
IMPORTANT INFORMATION
l You must connect the USB cable that came with the display to a computer that has a USB
compliant interface and that bears the USB logo. In addition, the USB source computer must
be compliant with CSA/UL/EN 60950 and bear the CE mark and CSA and/or UL Mark(s) for
CSA/UL 60950. This is for operating safety and to avoid damage to the display.
IMPORTANT
l The following are the normal operating power requirements for the display:
ModelPower requirements
SBID-7075100V to 240V AC, 50 Hz to 60 Hz, 147 W
SBID-7086100V to 240V AC, 50 Hz to 60 Hz, 172 W
SBID-7275100V to 240V AC, 50 Hz to 60 Hz, 162 W
SBID-7286100V to 240V AC, 50 Hz to 60 Hz, 187 W
SBID-7075P100V to 240V AC, 50 Hz to 60 Hz, 147 W
SBID-7086P100V to 240V AC, 50 Hz to 60 Hz, 172 W
SBID-7275P100V to 240V AC, 50 Hz to 60 Hz, 162 W
SBID-7286P100V to 240V AC, 50 Hz to 60 Hz, 187 W
l For additional requirements and other information, refer to the display’s specifications (see
More information on page10).
Federal Communication Commission
interference statement
This device complies with Part 15 of the FCC Rules.Operation is subject to the following two conditions:
1. This device may not cause har mful interference,and
2. this device must accept any interference received,including interference that m ay cause undesired operation.
NOTE
This equipment has been tested and found to comply with the limits for a Class A digital device, pursua nt to part 15 of the
FCC Rules. These limits ar e designed to provide r easonable protection against harmful interfer ence when the equipment is
operated in a commer cial environment. This equipment gener ates, uses, and can radiate radio fr equency ener gy a nd, if not
installedand used in accordance with the instruction ma nual, may cause ha rmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user willbe
required to correct the interference at his own expense.
iiismar ttech.com/kb/171164
IMPORTANT INFORMATION
CAUTION
Any changes or modifications not expressly approved by the party responsiblefor compliance could void the user’s
authority to operate this equipment.
Radiation exposure statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolledenvironment. This equipment should
be installed and operated with minimum distance of 20 cm between the antenna of this device and all nearby persons. This
transm itter must not be co-located or operated in conjunction with any other antenna or transmitter.
ivsmarttech.com/kb/171164
IMPORTANT INFORMATION
Innovation, Science and Economic Development
Canada statement
This device complies with RSS-247 of the Innovation, Science and Economic Development Canada Rules.Operation is subject
to the following two conditions:
1. This device may not cause har mful interference,and
2. this device must accept any interference received,including interference that m ay cause undesired operation.
Radiation exposure statement
This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. This equipment should
be installed and operated with minimum distance of 20 cm between the antenna of this device and all nearby persons. This
transm itter must not be co-located or operated in conjunction with any other antenna or transmitter.
Cet appareil est conforme à la norm e ISED CNR-247 pour les appareils radio agréés. Son fonctionnement est soumis aux deux
conditions suivantes:
1. le dispositif ne doit pas produire de brouillage pr éjudiciable,et
2. ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement
indésirable.
Déclaration d’exposition aux radiations
Cet équipement est conforme a ux limitesd’exposition aux ra yonnements ISEDétablies pour un environnement non contrôlé.
Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre
corps. Cet émetteur ne doit pas être co- implantés ou exploités conjointement avec une autre antenne ou émetteur.
EU declaration of conformity
Hereby, SMART Technologies ULCdeclares that the radio equipment type I nteractive Display SBID-7075,SBID-7075P,
SBID-7086,SBI D-7086P and the interactive pen, SBID-7000 -PEN, are in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following Internet address: smarttech.com/compliance
WARNING
This equipment is compliant with Class A of CISPR 32. In a residential environment, this equipment may cause r adio
interference.
Radio frequency band and maximum power level:
Transmitting Band (MHz)Maximum Transmit Power EIRP (dBm)
2402–2483.55.0
vsmarttech.com/kb/171164
IMPORTANT INFORMATION
EU declaration of conformity: AM40
Hereby, SMART Technologies ULCdeclares that the radio equipment type OPS, AM40 is in compliance with Directive
2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address: smarttech.com/compliance
The frequency band and the maximum transmittedpower in EU are listed below:
Transmitting Band (MHz)Maximum Transmit Power EIRP (dBm)
2400–2483.519
5150–535016
5470–572516
Restrictions in
AT/BE/BG/CZ/DK/EE/FR/DE/IS/IE/IT/EL/ES/CY/LV/LI/LT/LU/HU/MT/NL/NO/PL/PT/RO/SI/SK/TR/FI/SE/CH/UK/HR. 5150MH z5350MHz is for indoor use only.
CAUTION: EXPOSURE TO RADIO FREQUENCY RADIATION
This equipment complies with EU radiation exposure limits set forth for an uncontrolledenvironment. This equipment should
be installed and operated with minimum distance 20 cm between the radiator and your body.
vismarttech.com/kb/171164
Contents
Important informationi
Federal Communication Commission interference statementiii
Innovation, Science and Economic Development Canada statementv
EU declaration of conformityv
EU declaration of conformity: AM40vi
Chapter 1: Welcome1
About this guide1
About the display2
Components4
Related products9
More information10
Chapter 2: Installing the display13
Transporting the display13
Installing the display on a wall16
Installing the display on a stand20
Chapter 3: Connecting power and devices21
Connecting power22
Connecting to a network22
Connecting cables for room computers, guestlaptops and other input sources23
Connecting external speakers25
Connecting other devices26
Connector reference27
Chapter 4: Configuring the display31
Turning on the display for the first time32
Connecting to a network33
Updating system software39
Switching to the Beta channel40
Adding or removing apps from the launcher42
Enabling the Whiteboard Library42
Chapter 5: Configuring connected computers43
Installing SMART software on connected computers43
Setting connected computers’ resolutions and refresh rates44
Chapter 6: Maintaining the display45
Checking the display installation45
viismar ttech.com/kb/171164
CONTENTS
Cleaning the display45
Maintaining ventilation46
Preventing condensation46
Replacing the pens and eraser47
Turning the display off and back on47
Resetting the display48
Removing and transporting the display48
Chapter 7: Troubleshooting51
Troubleshooting the display51
Troubleshooting the display’s software57
Referring to the SMART knowledge base for additional troubleshooting information70
Contacting your reseller for additional support70
Appendix A: Using settings73
iQ appliance (AM30)73
iQ appliance (AM40)79
Appendix B: Remotely managing the display85
Connecting a computer to the display86
Connecting multiple displays87
Configuring the computer’s serial interface settings87
Power states88
Commands and responses89
Commandinventory91
Resolving issues with remote management94
Appendix C: Hardware environmental compliance95
Waste Electrical and Electronic Equipment (WEEE)95
Batteries95
More information95
viiismar ttech.com/kb/171164
Chapter 1
About this guide1
About the display2
Features2
Identifying your SMARTBoard 7000 series interactive display model3
Identifying your iQ appliance model3
Components4
iQ appliance5
Screen5
Home button5
Pens6
Eraser7
Convenience panel8
Presence detection sensors9
Internal speakers9
Related products9
SBA-100 projection audio system9
SMART Audio 400 classroom amplification system10
USB extenders10
More information10
This chapter introduces the SMARTBoard® 7000 series interactive display.
About this guide
This guide explains how to install and maintain a SMARTBoard 7000 series interactive display with
iQ. It includes the following information:
l How to install the display
l How to connect power and devices
l How to turn on the display for the first time and configure the iQ appliance
l How to maintain the display for years of use
l How to troubleshoot issues with the display
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CHAPTER 1
WELCOME
In addition, this guide includes information on the display’s settings and remote management
support.
This guide is intended for those who install and maintain displays in their organizations. Other
documentation and resources are available for those who use displays (see More information on
page10).
About the display
The SMARTBoard 7000 series interactive display is the hub of your classroom or meeting room.
PC-free embedded computing provides one-touch access to collaborative tools, including a
whiteboard, wireless screen sharing and a web browser. There’s no need for wires, cables or
manual software and firmware updates.
Features
The display includes the following features:
FeatureDescription
iQ technologyThe display’s iQ appliance provides one-touch access to
collaborative tools, including a whiteboard, wireless screen sharing
and a web browser.
Touch supportYou can do everything on the display that you can do at your
computer—open and close applications, meet with others, create
new documents or edit existing ones, visit websites, play and
manipulate videos, and so on—by touching the display’s surface.
You can use an array of gestures within applications, including
panning, scaling, rotating and zooming in and out.
The display’s support for up to 10 simultaneous touch, writing and
erase points enables you and other users to interact with objects
on the screen at the same time.
Writing and drawing
support
Audio supportThe display includes integrated speakers for presenting audio from
You can write over applications in digital ink using one of the
supplied pens, and then erase the digital ink using your palm, the
eraser or the erasers on the pens.
Up to four users can write or draw digital ink on the screen at the
same time. Each pen writes and draws in its own color. The PenID™
feature enables you to assign different ink appearances to each
pen.
connected input sources.
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WELCOME
Identifying your SMARTBoard 7000 series interactive display model
The following models of SMARTBoard 7000 series interactive display are available:
ModelFrame styleScreen size
(approximate)
SBID-7075White75" (190 cm)No
SBID-7086White86" (218 cm)NO
SBID-7275White75" (190 cm)Yes
SBID-7286White86" (218 cm)Yes
SBID-7075PBlack75" (190 cm)No
SBID-7086PBlack86" (218 cm)No
SBID-7275PBlack75" (190 cm)Yes
SBID-7286PBlack86" (218 cm)Yes
Refer to the specifications for detailed technical information for this model, including product
dimensions and weights (see More information on page10).
iQ
Identifying your iQ appliance model
The iQ appliance is installed in the accessory slot of some interactive display models to enable iQ
functionality in those models. SMARToffers several different iQ appliance models. Use the
Identifying your iQ appliance model wizard to identify the specific model of iQ appliance installed
in your display.
3smarttech.com/kb/171164
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WELCOME
Components
The display consists of the following components:
No.NameMore information
Pictured
1ScreenPage5
2Presence detection sensor (×2)Page9
3Home buttonPage5
4EraserPage7
5Pen (×4)Page6
6Convenience panelPage8
7iQ appliancePage5
8Connector panelPage27
Not pictured
9AC power inlet, outlet and switchPage32
10RS-232 connectorsPage20
Page85
11SpeakersPage9
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WELCOME
iQ appliance
The iQ appliance is installed in the accessory slot on the back of the SBID-7275, SBID-7286,
SBID-7275P and SBID-7286P models. Take advantage of iQ technology and access collaborative
tools.
CAUTION
The accessory slot’s maximum available power is 60 W. The slot is not a limited power source.
To reduce the risk of fire, make sure that accessories connecting to the slot satisfy the fire
enclosure requirements of IEC60950-1.
TIP
Use the Identifying your iQ appliance model wizard on the SMART support site to identify your
The display’s HyPrTouch™ (HybridPrecisionTouch) technology enables you to interact with
objects on the screen and write and draw in digital ink.
Home button
Tap the Home button to open the launcher. From the launcher, you can open the iQ appliance’s
apps as well as the settings.
5smar ttech.com/kb/171164
CHAPTER 1
WELCOME
Pens
The display comes with black, red, blue and green pens. Each pen has
an attached eraser and an indicator light.
The display’s bottom frame includes magnetic holders for the pens.
Removing a pen from its holder activates it, and you can use the pen to
draw or erase digital ink. Replace the pen when you’re done using it to
charge it.
When you first turn on the display or pick up a pen from the magnetic holder, the pen’s light turns
on to indicate the pen’s status:
LightPen statusAction
Solid greenThe pen is charging slowly
and can be used for at least
two hours.
Solid amberThe pen is charging quickly
and can be used for less
than two hours.
Solid redThe pen needs to be
charged within 30 minutes.
Flashing redThe pen needs to be
charged within 10 minutes.
Flashing green or
amber (while the
The pen’s firmware is
updating.
pen is in the
magnetic holder)
CAUTION
Pick up the pen and use it to write on the
display. Return the pen to the magnetic holder
when you’re done.
Use the pen for up to two hours. Return the pen
to the magnetic holder when done.
NOTE
It is normal for pens to be warm to the touch
when charging quickly.
Finish using the pen and return it to the
magnetic holder when done.
Return the pen to the magnetic holder as soon
as possible.
Wait for the light to stop flashing. This indicates
the pen’s firmware has completed updating.
When you return a pen to the magnetic holder, make sure it’s centered in its holder to keep it
from falling and being damaged. The pen’s light turns on to indicate that it’s properly positioned
in the holder.
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WELCOME
IMPORTANT
l Use only pens designed for SMARTBoard 7000 series interactive displays (see
smarttech.com/kb/171230).
l After you install the display and turn it on for the first time, place the pens in the holders for
at least five minutes. This pairs the pens with the display and charges them for testing
purposes.
l If you previously paired a pen with a SMART Board 7000 series interactive display, you must
pair it with another display to use it with that display. When you do this, the pen’s firmware
may be updated to align with the other display’s software.
l To fully charge the pens, keep them in the holders for at least four hours before users start
using the display.
Eraser
In addition to the pens, the display includes an eraser, which you can use
when you want to erase a large area on the screen.
The display’s bottom frame includes a magnetic holder for the eraser.
Replace the eraser when you’re done with it.
CAUTION
When you return the eraser to the magnetic holder, make sure it’s centered in its holder to keep
it from falling and being damaged.
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CHAPTER 1
WELCOME
Convenience panel
The convenience panel contains buttons for turning the display on and off and controlling the
volume. It also includes connectors for USB peripherals and a computer or other input source.
No.NameProcedure
1Power
Press to enter or exit Standby mode.
l
Press and hold for four seconds to turn off the display.
l
Press and hold for 10 seconds to reset the display.
l
2Volume increasePress to increase the volume.
3Volume decreasePress to decrease the volume.
4
Freeze
5USB Type A
connector (×2)
6HDMI 2 input
connectors
Press to freeze and unfreeze the screen.
Connect USB drives and other devices that you want to use
with the iQ appliance or a connected computer.
Connect a computer or other input source to use with the
display (see page23).
NOTE
The Power button indicates the display’s status:
Power buttonDisplay status
OffNot receiving power
AmberStandby mode
WhiteNormal operating mode
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CHAPTER 1
WELCOME
Presence detection sensors
The display has two presence detection
sensors on its top frame that can detect
people up to 16' (5 m) away when the
display is in Standby mode.
When the sensors detect people in the
room, the display is ready to turn on. To
turn on the display, press the Power
buttonor pick up a pen or eraser.
If the room is empty for a specified
period, the display returns to Standby
mode.
Internal speakers
The display includes two 10 W integrated speakers. You can also connect external speakers (see
Connecting external speakers on page25).
Related products
Related products for the display include the following:
l SBA-100 projection audio system
l SMART Audio 400 classroom amplification system
l USB extenders
SBA-100 projection audio system
Available for education models, the SBA-100 projection audio system consists
of two 14 W speakers and is intended for wall-mounted displays. You can
control volume using the display’s convenience panel or the digital volume
controls in a connected computer’s operating system.
For more information, see the SBA-100 projection audio system specifications
(smarttech.com/kb/171146).
9smar ttech.com/kb/171164
CHAPTER 1
WELCOME
SMART Audio 400 classroom amplification system
Available for education models, the SMART Audio 400 classroom amplification
system provides high-quality audio amplification. The system comes with a
teacher microphone and optional student microphone. Multiple speaker
options are available, including wall- and ceiling-mounted speakers. The
amplifier receives audio signals from the microphones and translates them into
crystal-clear sound through the speakers.
For more information, see the SMART Audio 400 classroom amplification system specifications
(smarttech.com/kb/171137).
USB extenders
As noted in Connecting cables for room computers, guestlaptops and other input sources on
page23, the USB connection between the display and computer should be no longer than 16'
(5m). If you need to connect a computer that is more than 16' (5 m) from the display, use one of the
following USB extenders:
ExtenderSpecifications
USB-XTsmarttech.com/kb/119318
CAT5-XT-1100smarttech.com/kb/170202
More information
In addition to this guide, SMART provides the following documents for the display:
DocumentLink
Quick referencesmarttech.com/kb/171162
User’s guidesmarttech.com/kb/171163
SMART Board 7000 series interactive display installation
instructions
SMART Board 7000 Pro series interactive display installation
instructions
SBID-7075 specificationssmarttech.com/kb/171131
SBID-7086 specificationssmarttech.com/kb/171132
smarttech.com/kb/171160
smarttech.com/kb/171221
SBID-7275 specificationssmarttech.com/kb/171133
SBID-7286 specificationssmarttech.com/kb/171134
SBID-7075P specificationssmarttech.com/kb/171211
10smarttech.com/kb/171164
CHAPTER 1
WELCOME
DocumentLink
SBID-7086P specificationssmarttech.com/kb/171212
SBID-7275P specificationssmarttech.com/kb/171213
SBID-7286P specificationssmarttech.com/kb/171214
Comparisonsmarttech.com/kb/171161
These documents are available in the Support section of the SMART website
(smarttech.com/support). Scan the QR code on the cover of this guide to view the SMARTBoard
7000 series interactive display with iQ pages in the Support section.
11smar ttech.com/kb/171164
Chapter 2
Transporting the display13
Using transportation aides14
Accommodating doorways, hallways and elevators14
Dealing with cracked, chipped or shattered glass15
Saving the original packaging15
Installing the display on a wall16
Choosing a location16
Choosing a height17
Mounting the display18
Mounting multiple displays20
Installing the display on a stand20
SMART recommends that only trained installers install the display.
This chapter is for installers. Installers should read this information along with the installation
instructions included with the display before they install the display.
WARNING
Improper installation of the display can result in injury and product damage.
Transporting the display
After your organization receives the display, you need to transport it to the place where you plan
to install it.
On occasion, you might also need to move the display to another location after initially installingit.
IMPORTANT
l Transport the display at your own risk. SMART cannot accept liability for damages or injury
that occur during the display’s transportation.
13smarttech.com/kb/171164
CHAPTER 2
INSTALLING THE DISPLAY
l When transporting the display, do the following:
o
Follow local safety regulations and standards.
o
Keep the display in its original packaging.
o
Move the display so that its top frame faces up.
o
Have at least two people move the display.
Using transportation aides
You can use the following aides to transport the display:
l Cart
l Furniture dolly
l Mechanical lift
NOTE
The display features eyebolt mounting holes for use with mechanical
lifts. Refer to the installation instructions for information on using a
mechanical lift.
Accommodating doorways, hallways and elevators
In some situations, you might need to remove the display from its packaging to move it through
narrow doorways or hallways or on to an elevator. In these situations, SMART recommends that
you keep the foam pieces on the bottom corners of the display. These foam pieces protect the
display if you need to set it down during transport.
You might also need to rotate the display so that its top frame faces to the side. You can do this
during transportation, but when you install the display, it must be in landscape orientation (with the
top frame facing up).
14sma rttech.com/kb/171164
CHAPTER 2
INSTALLING THE DISPLAY
Dealing with cracked, chipped or shattered glass
The display contains safety-tempered glass. Although this glass is heat-strengthened to help
withstand impacts, the glass can crack, chip or shatter if struck with enough force. (Safety glass is
designed to break into small pieces rather than sharp shards if it is broken.) Temperature changes
can cause a minor crack or chip to become worse, possibly causing the glass to shatter. See
Shattered glass on an interactive display for information about conditions that can cause the
display’s glass to shatter even when it’s not in use.
If the display’s glass is cracked or chipped, have it professionally inspected and repaired at a
SMART authorized repair center. If the display’s glass shatters, carefully clean up the area and have
the display repaired or replaced.
CAUTION
For safety and to prevent further damage, do not continue to install or use the display if its glass
is cracked, chipped or shattered.
Saving the original packaging
Save the original packaging to repack the display with as much of the original packaging as
possible in case you need to transport the display again after you initially install it. This packaging
was designed to provide the best possible protection against shock and vibration.
CAUTION
Transport the display only in the original packaging or replacement packaging purchased from
your authorized SMART reseller. Transporting the display without correct packaging can lead to
product damage and voids the warranty.
NOTE
If the original packaging isn’t available, you can purchase the same packaging directly from your
authorized SMART reseller (smarttech.com/where).
15smarttech.com/kb/171164
CHAPTER 2
INSTALLING THE DISPLAY
Installing the display on a wall
Typically, you install the display on a wall in a classroom or meeting space.
Choosing a location
A display is typically installed at the room’s focal point, such as at the front of a classroom or
meeting room.
Selecting an appropriate location for the display is crucial for ensuring the best possible
experience with the product. Consider the following factors as you choose a location:
FactorConsiderations
Room setup
The location allows users, including those in wheelchairs, to access the
l
display.
The location is clearly visible to all users in the room. For more
l
information, see Recommended viewing distances and viewing angles
for SMARTBoard interactive displays.
The display will not be installed where it could be hit by a door or gate.
l
There are no nearby shelving units, desks or other furniture that has
l
doors or drawers that could hit the display.
Wall supportThe wall can support the weight of the display and mounting equipment.
Refer to the model’s specifications for the weight of the display (see
More information on page10).
Power and other
connections
The location is close to the following:
l
o
A power outlet
o
A network outlet (if you plan to use a wired network connection)
o
A room computer (if you plan to connect a room computer)
o
Speakers and other devices that you want to connect to the display
The location is not where the mains power supply enters the building.
l
LightingThe location is not near bright light sources, such as windows or strong
overhead lighting. Infrared (IR) lighting can cause issues with presence
detection.
AcousticsThe location has good acoustics.
TIP
Stand in different parts of the room and count to ten loudly. If you hear
anything other than your own voice (such as a rattle, buzzing from
elsewhere in the room or echoes), the room may require some
modifications to improve the acoustics. Work with an audio specialist
to improve the acoustics.
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INSTALLING THE DISPLAY
FactorConsiderations
Environment and
ventilation
The location meets the environmental requirements in the display’s
l
specifications (see More information on page10).
The display isn’t subjected to strong vibrations or dust.
l
There is adequate ventilation or air conditioning around the display so
l
that heat can flow away from the unit and the mounting equipment.
If you’re planning to install the display in a recessed area, there is at least
l
4" (10 cm) of space between the display and the recessed walls to
enable ventilation and cooling.
Choosing a height
Consider the general height of the user community when you choose the height for the display.
SMART recommends that you mount the display so that its top is 6'5" (1.9m) from the floor.
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CHAPTER 2
INSTALLING THE DISPLAY
Mounting the display
Mount the display following the included installation instructions. In addition, consider the
following:
l Mount the display vertically (90° relative to the floor plus or minus 2° for tolerance) and in
landscape orientation. SMART doesn’t support mounting the display at other angles or in
portrait orientation.
l Use a standard VESA mounting plate.
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CHAPTER 2
INSTALLING THE DISPLAY
l Use M8 screws to fasten the wall bracket.
Screw length12 mm + x mm < M8 < 45 mm + xmm
where x is the combined thickness of the wall bracket and washer
Fasten force
97.36–177.01 in-lb. (11–20 N·m)
CAUTION
Do not over-tighten the screws.
NOTE
SMART recommends M8 × 30 mm mounting screws for standard installations where the
total wall mount bracket and washer thickness is less than 7 mm.
l Because the receptacles might not be easily accessible after you mount the display, consider
connecting cables for power, room computer and other devices while the display is still in its
packaging (see Chapter 3: Connecting power and devices on page21).
19smarttech.com/kb/171164
CHAPTER 2
INSTALLING THE DISPLAY
Mounting multiple displays
If you mount multiple displays side by side, you can connect a RS-232 cable from the rightmost
display’s RS-232OUT connector to the next rightmost display’s RS-232IN connector, and so forth,
to turn on, turn off and otherwise operate all of the displays from the right-most display’s
convenience panel.
IMPORTANT
Use only standard RS-232 cables. Do not use a null modem cables. Null modem cables typically
have ends of the same type.
NOTE
For more information on using RS-232 cables for remote management, see Appendix B:
Remotely managing the display on page85.
Installing the display on a stand
If you want to move the display from place to place or if it’s not possible to install the display on a
wall, you can install it on a stand.
IMPORTANT
If you install the display on a stand, do not move the stand while the display is on.
For information on selecting and using a third-party stand, see SMART installation standards
(smarttech.com/kb/171035).
20smar ttech.com/kb/171164
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