This equipment has been tested and foundto comply with the l imits for a Class A digital device, pursuant to Part 15of the FCC Rules. These limits are designedto provide
reasonable protection against harm ful i nter ference when the equipment is operated i n a commercial environment. This equipment generates, uses and can radiate radio
frequency energy and, if not installed andused in accordance with the m anufactur er’s instr uctions, may cause harmful interference to radio communications. Operation of
this equipm ent in ar esidential area is li kely to cause harmful interferencei n w hich case the user will ber equir ed to corr ect the interference at his own expense.
Trademark notice
SMARTBoard, SMARTNotebook, SMARTMeetingPro, smarttech, the SMART logo andall SMART taglines are trademarks or registered trademarks of
SMARTTechnologiesULC in the U.S. and/or other countries. W indows andInternetExplor er are either registered trademarks or trademarks of Microsoft Corporation in
theU .S. and/or other countries. Apple, iMac, M acintosh, M ac, M acOSandM acOSX are trademarks of Apple Inc., r egistered in the U.S. and other countries. Blu-r ay i s a
trademark of the Blu-ray Disc Association. Crestron, RoomView and RoomView Connected are either trademarks or registeredtrademarks of CrestronElectronics, Inc. i n
theU nitedStates and/or other countries. All other third-party product and company names may be trademarks of their respective owners.
This product and/or use thereof coveredby one or more of the following U .S. patents.
www.smarttech.com/patents
06/2013
smarttech.com/kb/170510
Important information
Before you install and use your SMARTBoard®685ix2 interactive whiteboard system, read and
understand the safety warnings and precautions in this user’s guide and the included warnings
document. These safety warnings and precautions describe the safe and correct operation of your
interactive whiteboard system and its accessories, helping you to prevent injuries and equipment
damage. Ensure that your interactive whiteboard system is always being used correctly.
In this document, “interactive whiteboard system” refers to the following:
l SMARTBoard 600 series interactive whiteboard
l SMARTUX80 projector
l Accessories and optional equipment
The projector included with your system is designed to work only with certain SMARTBoard
interactive whiteboard models. Contact your authorized SMART reseller (smarttech.com/where) for
more information.
Safety warnings, cautions and important
information
Installation
W A R N I N G
l Failure to follow the installation instructions shipped with your SMART product could result in
personal injury and damage to the product.
l To reduce the risk of fire or electric shock, do not expose the SMART product to rain or
moisture.
ismarttech.com/kb/170510
I M P O R T A N T I N F O R M A T I O N
l Two people are required to mount your SMART product because it may be too heavy for one
person to safely maneuver.
When you lift your interactive whiteboard, you and your assistant should stand on either side
of the screen, supporting its weight at the bottom while balancing the top with your other
hands.
l When mounting the projector boom on a framed or hollow wall, attach the mounting bracket to
a stud to safely support the projector’s weight. If you use only drywall anchors, the drywall can
fail, resulting in possible personal injury, and damage to the product which may not be covered
by your warranty.
l Do not leave cables on the floor where they can be a tripping hazard. If you must run a cable
over the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable
management strip of a contrasting color. Handle cables carefully and avoid excessive
bending.
C A U T I O N
l Do not operate this unit immediately after moving it from a cold location to a warm location.
When the unit is exposed to such a change in temperature, moisture can condense on the lens
and crucial internal parts. Allow the system to stabilize to room temperature before operation
to prevent possible damage to the unit.
l Do not place the unit in hot locations, such as near heating equipment. Doing so could cause a
malfunction and shorten the life of the projector.
l Avoid setting up and using the SMART product in an area with excessive levels of dust,
humidity and smoke.
l Do not place your SMART product in direct sunlight or near any appliance that generates a
strong magnetic field.
l If you need to lean the interactive whiteboard against a wall before you mount it, make sure it
remains in an upright position, resting on the pen tray brackets, which can sustain the weight
of the interactive whiteboard.
Do not rest the interactive whiteboard on its side or on the top of the frame.
iismarttech.com/kb/170510
I M P O R T A N T I N F O R M A T I O N
l You must connect the USB cable that came with your SMARTBoard interactive whiteboard to
a computer that has a USB compliant interface and that bears the USB logo. In addition, the
USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark and
CSA and/or UL Mark(s) for CSA/UL 60950. This is for operating safety and to avoid damage to
the SMARTBoard interactive whiteboard.
I M P O R T A N T
l The SMARTBoard 685ix2 interactive whiteboard system textless installation guide is also
available online (smarttech.com/kb/170472).
l Make sure an electrical socket is near your SMART product and remains easily accessible
during use.
l Using your SMART product near a TV or radio could cause interference to the images or
sound. If this happens, move the TV or radio away from the projector.
Operation
W A R N I N G
l If you are using an external audio system, use only the power supply included with that
product. Using the wrong power supply might create a safety hazard or damage the
equipment. If in doubt, refer to the specification sheet for your product to verify the power
supply type.
l Do not climb (or allow children to climb) on a wall- or stand-mounted SMARTBoard interactive
whiteboard.
Do not climb on, hang from or suspend objects from the projector boom.
Climbing on the interactive whiteboard or projector boom could result in personal injury
or product damage.
C A U T I O N
l Do not block the projector’s ventilation slots and openings.
l If dust or small items prevent pen tray buttons from being pressed or cause constant button
contact, remove the obstructions carefully.
iiismarttech.com/kb/170510
I M P O R T A N T I N F O R M A T I O N
I M P O R T A N T
l If you have peripheral devices that do not use a 3.5 mm phone jack audio in/out, a DB15 VGA
video input connector or an HDMI™ video connector, or that do not use a 4-pin power mini-
DIN output connector to provide power to other SMARTproducts, you may need to purchase
third-party adapters.
l There are no projector menu options on the ECP. Keep your remote control in a safe place
because the ECP is not a substitute for the remote control.
l Do not disconnect cables from the ECP to connect peripheral devices because you could
disconnect controls for your interactive whiteboard.
l Disconnect the product from its power source when it’s not used for a long period.
Other precautions
If you own a SMARTproduct other than a SMARTBoard 685ix2 series interactive whiteboard
system, refer to the installation manual for your product for relevant warnings and maintenance
instructions.
Environmental requirements
Before you install your SMARTBoard685 interactive whiteboard system, review the following
environmental requirements.
Environmental
requirement
Operating temperature
Storage temperature
Humidity
Water and fluid
resistance
Parameter
41°F to 95°F (5°C to 35°C) from 0' to 6000' (0 m to 1800 m)
l
41°F to 86°F (5°C to 30°C) from 6000' to 9800' (1800 m to 3000 m)
l
-4°F to 122°F (-20°C to 50°C)
l
5% to 95% storage relative humidity, non-condensing
l
5% to 85% operating relative humidity, non-condensing
Humidity above 80% could cause slight wrinkling in the screen
l
surface sheet. The wrinkles disappear when the humidity lowers.
Intended for indoor use only. Doesn’t meet any salt-spray or water
l
ingress requirements.
Don’t pour or spray liquids directly onto your interactive whiteboard,
l
the projector or any of its sub-components.
ivsmar ttech.com/kb/170510
I M P O R T A N T I N F O R M A T I O N
Environmental
requirement
Dust
Electrostatic discharge
(ESD)
Cables
Conducted and radiated
emissions
Parameter
Intended for use in office and classroom environments. Not for
l
industrial use where heavy dust and pollutants can cause
malfunctions or impaired operation. Periodic cleaning is required in
areas with heavier dust. See Cleaning the projector on page 27 for
information on cleaning the SMARTUX80 projector.
EN61000-4-2 severity level 4 for direct and indirect ESD
l
No malfunction or damage up to 8kV (both polarities) with a 330ohm,
l
150 pF probe (air discharge)
Unmated connectors meet no malfunction or damage up to 4kV (both
l
polarities) for direct (contact) discharge
All SMARTBoard685ix2 interactive whiteboard system cables
l
should be shielded to prevent potential accidents and degraded video
and audio quality.
EN55022/CISPR 22, Class A
l
vsmar ttech.com/kb/170510
Contents
Important informationi
Safety warnings, cautions and important informationi
Environmental requirementsiv
Chapter 1: About your interactive whiteboard system1
SMARTBoard685ix2 interactive whiteboard system features2
Included accessories4
Optional accessories5
Chapter 2: Installing your interactive whiteboard system7
Choosing a location8
Choosing a height8
Routing the cables9
Installing SMART software9
Setting up the projector image9
Integrating your system with peripheral devices12
Locking the pen tray to your interactive whiteboard12
Chapter 3: Using your interactive whiteboard system13
Using your projector13
Using your interactive whiteboard22
Using the Extended Control Panel (ECP)22
Chapter 4: Maintaining your interactive whiteboard system25
Maintaining your interactive whiteboard25
Cleaning the projector27
Focusing and adjusting the projector image27
Removing and replacing the projector lamp module27
Resetting the lamp hours29
Replacing the remote control battery30
Chapter 5: Troubleshooting your interactive whiteboard system31
Before you start32
Determining your interactive whiteboard system’s status34
Resolving interactive whiteboard issues35
Resolving projector issues37
Resolving audio issues42
Resolving network communication issues43
Resolving ECP issues44
viismarttech.com/kb/170510
C O N T E N T S
Accessing the service menu44
Transporting your interactive whiteboard system45
Appendix A: Remotely managing your system through a network interface47
Web page management47
Simple Network Management Protocol (SNMP)56
Crestron® RoomView®56
Appendix B: Remotely managing your system through an RS-232 serial interface57
Connecting your room control system to the SMARTUX80 projector58
Projector programming commands59
Appendix B: Adjusting projector settings73
Appendix C: Integrating other devices81
Video format compatibility81
Connecting peripheral sources and outputs84
Appendix D: Remote control code definitions87
Appendix E: Hardware environmental compliance89
Waste Electrical and Electronic Equipment and Battery regulations (WEEE and Battery
Directives)89
Batteries89
Mercury89
More information89
Index91
viiismarttech.com/kb/170510
Chapter 1
whiteboard system
SMARTBoard685ix2 interactive whiteboard system features2
SMARTBoard 600 series interactive whiteboard2
SMARTUX80 projector3
Extended Control Panel (ECP)4
Included accessories4
Remote control4
Pens5
Eraser5
Optional accessories5
Hardware mounting kit5
Your SMARTBoard685ix2 interactive whiteboard system combines the following components:
l SMARTBoard 600 series interactive whiteboard
l SMARTUX80 projector
l Accessories and optional equipment
This chapter describes the features of your interactive whiteboard and provides information about
product parts and accessories.
1smarttech.com/kb/170510
C H A P T E R 1
About your interactive whiteboard system
SMARTBoard685ix2 interactive whiteboard
system features
Your SMARTBoard685ix2 interactive whiteboard
system uses the WXGA (16:10) ultra-short-throw,
high-offset SMARTUX80 projector. It delivers
high-definition, high performance interactivity that is
virtually shadow--free and glare--free.
The modular and expandable hardware and software
architecture of your interactive whiteboard system
enables you to do everything you can do at your
computer—open and close applications, meet with
others, create new documents or edit existing ones, visit
websites, play and manipulate video clips and more—
just by touching the interactive surface.
The projector also supports video and audio connections from a variety of devices, including DVD
and Blu-ray™ players, document cameras, and other high-definition sources, and can project media
from these sources onto the interactive screen.
When you use SMART software with your SMARTBoard685ix2 interactive whiteboard system, you
can write over any application in digital ink using a pen tray pen or your finger, and then save these
notes for future reference and distribution.
SMARTBoard 600 series interactive whiteboard
Your SMARTBoard 600 series interactive whiteboard has many features, including a resistive touch
screen and a pen tray.
The SMARTBoard 600 series interactive whiteboard performs well with the SMARTUX80 projector
because of the projector's exceptional color performance, aspect ratio, input response and short-
throw image distance.
Other features of your interactive whiteboard include the following:
l A pen tray that automatically detects when you pick up a pen
tray pen or the eraser
l Pen tray buttons that activate the on-screen keyboard,
right-click, Orientation and Help functions
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C H A P T E R 1
About your interactive whiteboard system
l A durable tear-resistant surface optimized for projection and easily cleaned with whiteboard
cleaner
l A security cable lock feature that enables you to lock your interactive whiteboard to help
safeguard it from theft
For more information about your SMARTBoard interactive whiteboard, see the SMARTBoard 600
and D600 series interactive whiteboard installation and user’s guide (smarttech.com/kb/001414).
N O T E
Because of its wide-screen format, the SMARTUX80 projector is compatible only with
SMARTBoard 685 interactive whiteboards, and not with SMARTBoard 640, 660, 680, 690, D680
or D690 interactive whiteboards.
SMARTUX80 projector
The SMARTUX80 projector system includes an
ultra-short-throw projector for use with SMARTBoard685
interactive whiteboards and a sturdy support system ideal for
corporate and classroom environments.
The features of the projector system include:
l A wall-mounted, high-offset SMARTUX80 projector
engine that uses single chip DLP® technology by
TexasInstruments™, providing BrilliantColor™ performance, High Contrast, and Gamma 2.1
correction with Bright Classroom, Dark Classroom, sRGB, User and SMART Presentation
modes
l 16:10 aspect ratio
l 3300 ANSI lumens (typical)
l PAL, PAL-N, PAL-M, NTSC, NTSC 4.43, SDTV (480i/p and 576i/p), HDTV (1080p) video
system compatibility
l Native 1280 × 800 resolution
l AppleMacintosh, iMac and VESA® RGB video format standard compatibility
l Remote management via network through an RJ45 cable
OR
Remote management via a serial RS-232 interface
l Connectivity for a second SMARTUX80 projector in a dual interactive whiteboard system
3smarttech.com/kb/170510
C H A P T E R 1
About your interactive whiteboard system
l Self-protection timer for a hot re-strike of the projector lamp
l Protected cable routing through the projector housing and a cable cover that prevent tampering
and clutter
l Secure mounting and installation system that includes a projector padlock loop
l An internal speaker
l Templates and instructions for positioning the system safely
For a complete list of the connections on your SMARTUX80 projector, see the Projector connection
diagram on page 11.
Extended Control Panel (ECP)
Your projector system’s ECP attaches to the bottom frame
of your interactive whiteboard. The ECP features controls
for power, source selection and volume adjustment, as well
as an integrated USB hub that enables you to switch
seamlessly between two connected computers.
Connection receptacles for your source inputs include:
l One USB A receptacle on the front of the ECP for USB drives
l Two USB A receptacles behind the interactive whiteboard
l One captive USB B receptacle for your primary computer
l One DB15M receptacle behind the interactive whiteboard for connecting to the projector
l One USB B receptacle behind the interactive whiteboard for connecting a secondary computer
l Three RCA jacks on the front of the ECP (not connected to the projector and not used in the
SB685ix2 system)
Included accessories
The following accessories are included with your interactive whiteboard system.
Remote control
The remote control enables you to control the system and set up your projector. Use the
remote control to access menu options, system information and input selection options.
4smarttech.com/kb/170510
C H A P T E R 1
About your interactive whiteboard system
Pens
The pens have rubberized grip areas and are colored to match four colors of
digital ink: black, red, green and blue.
You can use dry-erase markers to replace the included pens, as long as
they’re a similar shape, don’t scratch or mark your interactive whiteboard
surface and reflect infrared light. If the substitute doesn’t reflect infrared
light, the pen tray sensors might not detect the presence of the pen.
N O T E
Some of SMART’s older pens aren’t designed to reflect infrared light and the pen tray sensors might
not detect them reliably.
T I P
Wrap light-colored tape around a substitute pen to improve the reflection of infrared light and help
with tool detection.
Eraser
The eraser resembles a rectangular chalkboard eraser. You can use a
substitute object, as long as it has a similar shape, reflects infrared light and
doesn’t scratch or mark the interactive whiteboard surface.
Optional accessories
You can add a variety of accessories to your interactive whiteboard to best meet your specific needs.
Purchase these items from your authorized SMART reseller.
For more information on accessories, go to smarttech.com/businessAccessories.
Hardware mounting kit
You can order a hardware mounting kit from your authorized SMART reseller (smarttech.com/where).
It contains an assortment of screws and wall anchors for several different wall types
smarttech.com/kb/160505.
5smarttech.com/kb/170510
Chapter 2
whiteboard system
Choosing a location8
Choosing a height8
Routing the cables9
Installing SMART software9
Setting up the projector image9
Focusing the image10
Aligning the image10
Projector connection diagram11
Integrating your system with peripheral devices12
Locking the pen tray to your interactive whiteboard12
Consult the SMARTBoard685ix2 interactive whiteboard system installation document included with
your product for instructions on how to install and secure your system.
See the included documents for instructions on how to cable your SMARTBoard685ix2 interactive
whiteboard, install your product and use the mounting template.
I M P O R T A N T
The SMARTBoard 685ix2 interactive whiteboard system installation and cabling guide is also
available online (smarttech.com/kb/170472).
This chapter provides additional considerations and details for installing your interactive whiteboard
system.
7smarttech.com/kb/170510
C H A P T E R 2
Installing your interactive whiteboard system
Choosing a location
Choose a location for your interactive whiteboard system that’s far from bright light sources, such as
windows and strong overhead lighting. Bright light sources can cause distracting shadows on your
interactive whiteboard and can reduce the contrast of the projected image.
Select a wall with a flat, regular surface and sufficient clearance to accommodate your interactive
whiteboard system. Install the projector and your interactive whiteboard on the same flat surface. For
best presentation alignment, mount your interactive whiteboard system in a location that’s central to
your audience’s viewing direction.
For mobile or adjustable installation options, contact your authorized SMART reseller.
Choosing a height
SMART includes a mounting template with each interactive whiteboard system. If you lose this
template, contact your authorized SMART reseller. Using this template ensures that you can do the
following:
l Mount the projector at a safe height for head space clearance, while maintaining enough space
for airflow and installation access above the unit.
l Position the projector at the correct height above your interactive whiteboard to align the
projected image with the touch screen.
Dimensions on the template recommend a distance from the floor suitable for adults of average
height. You should consider the general height of your user community when you choose a location
for your interactive whiteboard.
8smarttech.com/kb/170510
C H A P T E R 2
Installing your interactive whiteboard system
Routing the cables
When connecting cables from the SMARTUX80 projector to your interactive whiteboard, make sure
that all cables pass between the two interactive whiteboard wall-mounting brackets and that the
cables don’t rest on the wall-mounting brackets.
Installing SMART software
You must install SMARTsoftware, such as SMARTMeetingPro™ software or SMARTNotebook™
collaborative learning software on the computer connected to your interactive whiteboard system to
access all of its features.
Download SMARTsoftware from smarttech.com/software. These web pages list the minimum
hardware requirements for each software version. If SMART software is already installed on your
computer, take this opportunity to upgrade your software to ensure compatibility.
Setting up the projector image
You must focus the projected image, and then align the projected image.
9smarttech.com/kb/170510
C H A P T E R 2
Installing your interactive whiteboard system
Focusing the image
Use the focus lever located on the bottom of the SMARTUX80 projector to focus the projected
image.
To focus and adjust the image
Turn the focus lever clockwise or counterclockwise until the image is in focus.
Aligning the image
Refer to these notes when aligning the projected image as described in the included SMARTBoard
685ix2 interactive whiteboard system installation and cabling guide (smarttech.com/kb/170472).
C A U T I O N
Never touch the lens or the mirror with your hands or a brush. This can disturb the focus or quality of
image that your projector displays.
The projector’s image alignment screen appears when you start your projector the first time, or you
can access it from the startup screen menu any time.
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C H A P T E R 2
Installing your interactive whiteboard system
Use the mechanical adjustments described in the installation document and the image alignment
screen to adjust the projected image size, shape and location so that you can see the full projected
image clearly. Don’t use other images, which might be cropped or scaled by the projector and result in
a misleading projected image size, shape, and location.
When adjusting keystone (tilt), ensure that the top and bottom edges of the image are horizontal
before you position the left and right edges of the image relative to your interactive whiteboard.
To fine-tune the image, you might need to repeat all steps described in the installation document in
smaller increments.
Projector connection diagram
You can connect a variety of peripheral devices to your projector, including DVD/Blu-ray players,
document cameras, and other high-definition sources, as well as peripheral device outputs such as a
secondary projector or other displays, and powered speakers.
N O T E
You might need to purchase third-party adapters to connect certain peripheral devices.
No.ConnectorConnect to:
13.5 mm phone jack audio inputAudio sources associated with the computer
connected to the VGA video input source.
23.5 mm phone jack audio outputExternal speakers (optional, not included)
3DB15F RGB VGA video inputSecondary computer (optional, not included)
4DB9F RS-232ECP cable harness
5HDMI1 In
Primary computer high-definition media (audio and
video) source (not included)
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C H A P T E R 2
Installing your interactive whiteboard system
No.ConnectorConnect to:
6HDMI 2 InAdditional high-definition media (audio and video)
source (not included)
7PowerMains power supply
8USB BDo not use (for service access only)
9RJ45 (Cat 5)Network (for web page management and SNMP
The 4-pin mini-DIN5V/2A output provides power to SMARTproducts only.
N O T E S
l To connect your SMARTBoard 685 interactive whiteboard see the SMARTBoard 685ix2
interactive whiteboard system installation and cabling guide (smarttech.com/kb/170472).
l To connect accessories to your interactive whiteboard, refer to the documents included with
the accessories and consult the SMARTSupport website (smarttech.com/support) for
additional information.
Integrating your system with peripheral devices
For information on integrating your SMARTBoard 685ix2 interactive whiteboard system with
peripheral devices, see Connecting peripheral sources and outputs on page 84.
Locking the pen tray to your interactive
whiteboard
To learn how to lock the pen tray to your interactive whiteboard, see the SMARTBoard 600 and D600
series interactive whiteboard installation and user’s guide (smarttech.com/kb/001414).
12smarttech.com/kb/170510
Chapter 3
whiteboard system
Using your projector13
Using your remote control13
Using the remote control buttons14
Adjusting projector settings15
Using your interactive whiteboard22
Using the Extended Control Panel (ECP)22
This chapter describes the basic operation of your interactive whiteboard system and explains how to
set up your remote control, retrieve system information, access the projector’s image adjustment
options and integrate your interactive whiteboard system with peripheral devices.
Using your projector
This section explains how to use your projector remote control to access on-screen menus and
change projector setting.
Using your remote control
The projector remote control enables you to access on-screen projector menus and change projector
settings.
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C H A P T E R 3
Using your interactive whiteboard system
Using the remote control buttons
The projector remote control enables you to access on-screen menus and change projector settings.
Use the Powerbutton on the remote control or ECP to put the projector into Standby mode or to
turn it on. You can also use the Input button on the remote control or ECP to switch sources on the
projector.
The projector remote control enables you to access on-screen menus and change projector settings.
Use the Powerbutton on the remote control to put the projector into Standby mode or to turn it on.
You can also use the Input button on the remote control to switch sources on the projector.
NumberFunctionDescription
1InputSelect a video and audio input source on the
projector and the associated USB input source on
the ECP.
2MenuShow or hide the projector menus.
3(Left), (Right),
Change the menu selections and adjustments.
(Up) and (Down) arrows
4HideFreeze, hide or display the image:
Press once to freeze the image.
l
For example, you can display a question on the
screen while you check your e-mail.
Press again to hide the image, that is, to
l
display a black screen.
Press again to return to the live image.
l
5ModeSelect a display mode.
6MuteMute audio amplification.
7
(Power)
Turn on the projector or put it into Standby mode.