Smart Technologies 6052i User Manual

PLEASE THINK BEFORE YOU PRINT

SMART Board™
SBID 6052i Interactive
Display Installation and
User’s Guide

Product Registration

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upgrades.

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Keep the following information available in case you need to contact
SMART Technical Support.

Serial Number: ___________________________________________________

Date of Purchase: ___________________________________________________

FCC Warning

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the manufacturer’s instructions, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.

Trademark Notice

SMART Board, DViT, SMART Notebook, SMART Meeting Pro Premium, smarttech and the SMART logo are trademarks of
SMART Technologies ULC in the U.S. and/or other countries. Windows is either a registered trademark or trademark of
Microsoft Corporation in the U.S. and/or other countries. NECand MultiSync are registered trademarks of NEC Corporation.
All other third-party product and company names may be the trademarks of their respective owners.

Copyright Notice

© 2010 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted,
transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written
consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does not
represent a commitment on the part of SMART.

Portions of the software that ships with this product are copyrighted by Intel Corporation. Portions of the software that ships
with this product are copyrighted by ParaGraph, a business unit of Vadem.

Patent No. US6320597; US6326954; US6741267; US6803906; US6947032; US6954197; US6972401; US7151533;
US7236162; US7499033; US7619617; US7643006; CA2252302; CA2453873; EP1297488; ES2279823; ZL01812360 and
DE60124549. Other patents pending. 03/2010

Important Information

Warnings and Cautions

Consider the following warnings and cautions when using your interactive display.

Electric Shock Warnings

WARNINGS

To prevent electrical shock hazards that could lead to fire or electrocution, respect
the following warnings.

• Do not expose this interactive display to rain or moisture.

• Do not use this interactive display’s polarized plug with an extension cord
receptacle or other outlets unless the prongs can be fully inserted.

• Do not open the cabinet or remove the back cover exposing the high voltage
components inside. Refer servicing to qualified service personnel.

• Do not insert objects of any kind into the cabinet slots, as they could touch
dangerous voltage points, which can be harmful or fatal or could cause
electric shock, fire or equipment failure.

• Do not place any heavy objects on the power cord. Damage to the cord could
cause shock or fire.

• Immediately unplug all power cords for your interactive display from the wall
outlet and refer servicing to qualified service personnel when the following
occurs:

– The power supply cord or plug is damaged.

– Liquid is spilled into the interactive display.

– Objects fall into the interactive display.

– The interactive display is exposed to rain or water.

– The interactive display was dropped or the cabinet damaged.

– Structural damage, such as cracking, has occurred.

– The interactive display does not operate normally when you follow

operating instructions.

ii | – IMPORTANT INFORMATION

General Usage Warnings

WARNINGS

• The lamps in the interactive display contain mercury. Please dispose of them
according to local regulations.

• If the interactive display glass is broken, do not come in contact with the liquid
crystal. Handle with care.

• Rest your eyes periodically by focusing on an object at least 5' (1.5 m) away.

CAUTIONS

• Handle with care when transporting. Save packaging for transporting.

• Clean the LCD screen surface with a lint-free, non-abrasive cloth. Do not use
cleaning solution or glass cleaner.

• Avoid displaying fixed patterns on the screen for long periods of time to avoid
image persistence (after image effects).

• Do not spill liquids into the cabinet.

• Do not use your interactive display near water.

• Do not use the interactive display outdoors.

• Do not cover the interactive display’s vent.

• Do not use the interactive display in high temperature, high humidity, dusty or
oily areas.

• Allow adequate ventilation around the interactive display, so that heat can
properly dissipate.

• Do not block ventilated openings.

• Do not place the interactive display near a radiator or other heat sources.

• Wipe vent holes clean monthly.

• Clean the holes behind the interactive display to remove dirt and dust
annually.

• Do not place the interactive display on a sloping or unstable cart, stand or
table, as the interactive display could fall, causing serious damage.

• Do not move or mount the interactive display by hanging a rope or wire to the
backside handles.

• Do not mount or secure the interactive display using the handles behind the
interactive display. It could fall and cause personal injury.

iii | – IMPORTANT INFORMATION

• Do not mount the interactive display face up, face down or upside down for an
extended period of time as it could cause permanent damage to the
interactive display.

• When using a LAN cable, do not connect to a peripheral device with wiring
that might have excessive voltage.

Power Connectors

Use the power cord provided with this display and according to the table below. If a
power cord isn't supplied with this equipment, please contact your supplier. Use only
power cords that match the AC voltage of the power outlet. Also ensure that they

comply with your country’s safety standards.

North America

Plug Shape

Region U.S./Canada EU (except UK) UK

Voltage 120 230 230

Chinese Japanese

Plug Shape

Region China Japan

European
Continental

UK

Voltage 220 100

IMPORTANT

• The interactive display can be serviced only in the country where it was
purchased.

• Install the interactive display close to an accessible power outlet.

iv | – IMPORTANT INFORMATION

NOTES

• For optimum performance, allow 20 minutes for warm-up.

• Position the interactive display at a 90° angle to windows and other light
sources to minimize glare and reflections.

• Adjust the interactive display’s brightness, contrast and sharpness controls to
enhance readability.

Contents

Important Information ..............................................................................................i

Warnings and Cautions ....................................................................................i

1 Introduction ........................................................................................................... 1

Components of the SMART Board Interactive Display................................... 2

Interactive Display Requirements ................................................................... 6

2 Installing the Interactive Display............................................................................ 7

Selecting the Mounting Location..................................................................... 8

Mounting the Interactive Display..................................................................... 9

3 Setting Up the Interactive Display ....................................................................... 11

Making Power and Computer Connections .................................................. 12

Installing SMART Software........................................................................... 13

Enabling the Pencil ....................................................................................... 15

Enabling the Wireless Remote Control......................................................... 16

Connecting External Equipment with the Terminal Panels........................... 18

4 Using the Interactive Display............................................................................... 21

Turning the Interactive Display On and Off................................................... 22

Using the Touch Interactive Screen.............................................................. 23

Using the Wireless Remote Control.............................................................. 23

5 Troubleshooting .................................................................................................. 29

Troubleshooting Quick Reference Table ...................................................... 30

Troubleshooting Power Issues ..................................................................... 31

Troubleshooting Picture Issues .................................................................... 32

Troubleshooting Audio Issues ...................................................................... 35

Troubleshooting with the Wireless Remote Control Sensor LED ................. 35

vi | CONTENTS

Troubleshooting Wireless Remote Control Issues........................................ 36

Troubleshooting Interactivity Issues ............................................................. 37

6 Maintaining Your Interactive Display ................................................................... 43

Cleaning the LCD Screen ............................................................................. 43

Maintaining Interactive Display Ventilation ................................................... 44

Maintaining the Pencil................................................................................... 44

Checking the Interactive Display Installation ................................................ 45

Removing Your Interactive Display............................................................... 46

Transporting Your Interactive Display........................................................... 46

A Hardware Environmental Compliance................................................................. 47

Waste Electrical and Electronic Equipment Regulations (WEEE Directive). 47

Restriction of Certain Hazardous Substances (RoHS Directive) .................. 47

Batteries........................................................................................................ 48

Packaging ..................................................................................................... 48

Covered Electronics Devices........................................................................ 48

U.S. Consumer Product Safety Improvement Act ........................................ 48

B Customer Support ............................................................................................... 49

Online Information and Support.................................................................... 49

Training......................................................................................................... 49

Technical Support......................................................................................... 49

Shipping and Repair Status .......................................................................... 49

General Inquiries .......................................................................................... 50

Warranty ....................................................................................................... 50

Registration................................................................................................... 50

Index ................................................................................................................... 51

Chapter 1

Introduction

Your SMART Board™ interactive display includes all the features of SMART’s
proprietary DViT™ (Digital Vision Touch) technology on an NEC LCD monitor so that
you can select, write and erase on the interactive surface. You can control computer
applications, make notes in digital ink, write over videos and graphs, and save all of
your work.

Topics in this chapter include the following:

• Components of the SMART Board Interactive Display

– LCD Screen on page 2

– Cameras on page 3

– Touch Connection Panel on page 3

– Bottom Terminal Panel on page 3

– Wireless Remote Control Sensor on page 4

– Wireless Remote Control on page 4

– Battery-Powered Pencil on page 4

• Interactive Display Requirements

– Environmental Requirements on page 6

– Computer Requirements on page 6

2 | CHAPTER 1 – INTRODUCTION

Cameras

Touch Connection Panel
(Behind Interactive Display)

Control Panel
(Bottom of Interactive Display)

Terminal Panel
(Bottom of Interactive Display)

Wireless
Remote
Control
Sensor

Reflective
Tape

LCD Screen

Pencil Ledge

Components of the SMART Board Interactive Display

Physical Location of Components

Component Description

LCD Screen The screen is 45 3/8" W × 25 3/8" H (115 cm × 64.5 cm), with a

52" (32 cm) diagonal and 16:9 screen format.

For information on-screen care and cleaning, see Cleaning the
LCD Screen on page 43.

For information on troubleshooting display issues, see
Troubleshooting Picture Issues on page 32.

3 | CHAPTER 1 – INTRODUCTION

Cameras The interactive display includes two cameras in the top left and

top right corners of the LCD screen. The cameras are under the
top cover of the interactive display, and they track finger and
pencil positions across the LCD screen.

IMPORTANT

Do not attach items such as adhesive notes to the screen
because they will interfere with the cameras.

Reflective Tape The left, right and bottom sides of the LCD screen have a

reflective tape that assists the camera in tracking finger and
pencil positions.

CAUTIONS

• Do not damage or remove the reflective tape.

• Keep the reflective tape dry.

Touch Connection
Panel

The SMART touch connection panel is behind the interactive
display and gathers information from the cameras. You must
connect the touch connection panel to your computer for touch
interactivity.

For more information on connecting the touch connection panel
to your computer, see Making Power and Computer
Connections on page 12.

Bottom Terminal
Panel

The bottom terminal panel is under the interactive display, and it
contains both the main power switch and the connection points
for other input devices, such as DVD players, Blue-ray™ or
VCRs, or other output devices. For more information on the
terminal panel, see Connecting External Equipment with the
Terminal Panels on page 18.

Side Terminal
Panel

The side terminal panel is on the left side of the interactive
display and contains additional connection points. For more
information on the side terminal panel, see Connecting External
Equipment with the Terminal Panels on page 18.

Control Panel The control panel enables you to turn the LCD monitor on and

off, to change the input source, to change the volume and more.

The control panel is a series of buttons underneath the
interactive display. For more information on the control panel,
see Adjusting the Screen with the Control Panel on page 32.

4 | CHAPTER 1 – INTRODUCTION

5 3/8" (13.7 cm)

Wireless Remote
Control Sensor

The wireless remote control sensor, in the lower-right corner of
the bezel of the interactive display, gathers input from the
wireless remote control. For information on the wireless remote
control sensor, see The Wireless Remote Control Sensor on
page 17.

IMPORTANT

Do not cover or block this area or you could have reduced
use of the wireless remote control.

Pencil Ledge The interactive display has a pencil ledge to store the

battery-powered pencil.

The interactive display’s serial number is underneath the pencil
ledge.

Wireless Remote
Control

The wireless remote control enables you to turn the LCD
monitor on and off, change the input source, change the volume
and more. You can also use the remote control to open the
on-screen menu and change the interactive display’s settings.

The wireless remote control requires batteries. For information
on installing or changing batteries, see Installing Batteries in the
Wireless Remote Control on page 16.

Battery-Powered
Pencil

For information on the wireless remote control buttons, see
Using the Wireless Remote Control on page 23.

For information on troubleshooting the wireless remote control,
see Troubleshooting Wireless Remote Control Issues on
page 36.

Your interactive display comes with a battery-powered pencil.
When you touch the screen with the pencil, digital cameras
detect and register the horizontal and vertical (or x,y)
coordinates of that object on the screen’s surface. The tip of the
pencil creates digital ink on the interactive display, and the back
of the pencil erases digital ink.

For information on troubleshooting with the pencil, see
Troubleshooting Pencil Issues on page 41.

5 | CHAPTER 1 – INTRODUCTION

Other Accessories

Contact your authorized SMART reseller to order any of the following accessories for
your interactive display:

SMART Mobile Stand for Interactive Displays

Allows mobility and 15 3/4" (40 cm) of height adjustment. Order No. FSSBID 100.

Optional Laptop Shelf

Features an adjustable tilt angle of up to 35º from horizontal. Shelf telescopes
outward. Order No. FSSBID LTS.

Active USB Extension Cables

If you want to extend the length of the included 16' (5 m) USB cable between your
interactive display and your computer, you can connect up to four 16' (5 m) Active
USB Extension Cables to extend your interactive display’s USB connection to a
maximum of 64' (20 m). Order No. USB-XT.

Cat 5 to USB Extender

Use the Cat 5 to USB Extender to extend your interactive display’s USB connection
up to 120' (36.6 m) using an RJ45 Cat 5 cable (not included). The extender includes
two 6' (1.8 m) USB cables to connect your computer and your interactive display to
the extender units. Order No.CAT5-XT.

Additional Pencil Nibs

The pencil nib gradually wears down with normal use. Replace the nib as required to
prevent damage to your screen. Your product includes additional nibs, which are also
available from your authorized SMART reseller. To replace the nib, see Replacing the
Pencil Nib on page 45. Order No. IDF-PEN NIBS.

6 | CHAPTER 1 – INTRODUCTION

Interactive Display Requirements

Environmental Requirements

Environmental Requirement Parameter

Operating Temperature 41°F to 95°F (5°C to 35°C)

Storage Temperature -40°F to 120°F (-40°C to 49°C)

Humidity 5% to 80% relative humidity, non-condensing

Water and Fluid Resistance • Intended for indoor use

• Don’t pour or spray liquids directly on the
electronic components

Electrostatic Discharge
(ESD)

Conducted and Radiated
Emissions

Flammability Rating • Electronics and connectors: UL 94-V0

• Designed to withstand electrostatic shock

• EN61000-4-2 severity level 3 for direct and
indirect ESD (±4 kV Contact / ±8 kV Air)

• FCC part 15 Class A

• EN55022 / CISPR 22

• Plastic enclosures and other mechanical parts:
UL 94-HB

• USB 2.0 cable: UL VW-1 / CSA FT4

Computer Requirements

Your interactive display includes SMART Product Drivers and either SMART
Notebook™ software or SMART Meeting Pro™ Premium software.

Your computer requirements will vary based on the software package you selected.

Interactive Displays using SMART Notebook Software

• A computer using either a Windows or Mac operating system

• System requirements are in the SMART Notebook 10 Release Notes
(document 126571

)

Interactive Displays using SMART Meeting Pro Premium software

• A computer using the Windows operating system

• System requirements are in the SMART Meeting Pro Premium Release Notes
(document 144278

)

Chapter 2

Installing the Interactive Display

This chapter describes considerations and concerns for trained, professional installers
installing the interactive display on a wall-mount or mobile cart. Once the interactive
display has been installed, see the next chapter Setting Up the Interactive Display on
page 11 for instructions on connecting the computer and interactive display.

WARNINGS

• Failure to follow the recommended mounting procedures could result in

damage to the equipment or injury to the user or installer.

• Product warranty does not cover damage caused by improper installation.

Failure to follow these recommendations could void the warranty.

• The interactive display is heavy. Installers must wear protective footwear.

IMPORTANT

To wall-mount this interactive display, your installers require a standard VESA®
400 mm × 400 mm mounting plate, not included with your interactive display.

Topics in this chapter include the following:

• Selecting the Mounting Location

– Recommended Mounting Height on page 9

– Important Mounting Considerations for Trained Installers on page 9

• Mounting the Interactive Display on page 9

8 | CHAPTER 2 – INSTALLING THE INTERACTIVE DISPLAY

4 " (10 cm) 4 " (10 cm)

4 " (10 cm)

4 " (10 cm)

Selecting the Mounting Location

Consider the following when you select a location for your interactive display.

• If you want to install the interactive display on a wall, the wall must be strong
enough to support the interactive display and the mounting accessories. The
interactive display weighs 132 lb. (60 kg).

• Do not install the interactive display in locations where a door or gate can hit it.

• Do not install the interactive display in areas where it will be subjected to strong
vibrations and dust.

• Do not install the interactive display near where the main power supply enters the
building.

• Do not install the interactive display where people can easily grab and hang onto it
or the mounting apparatus.

• Allow adequate ventilation or provide air conditioning around the interactive
display, so that heat can properly dissipate away from the unit and mounting
apparatus.

• When mounting the interactive display in a recessed area, such as in a wall, leave
at least 4" (10 cm) of space between the interactive display and the wall for proper
ventilation.

9 | CHAPTER 2 – INSTALLING THE INTERACTIVE DISPLAY

56"

(142 cm)

38"

(96.5 cm)

Mounting the Interactive Display

Trained, professional installers are required to install the interactive display. The
SMART product warranty doesn’t cover damage caused by improper installation,
remodelling or natural disasters. Failure to comply with recommendations in this guide
could void the warranty.

WARNINGS

• Prior to mounting the interactive display, inspect the location to ensure that it

is strong enough to support the weight of the unit. The interactive display
weighs 132 lb. (60 kg).

• Do not mount the interactive display yourself. A trained, professional

installation team of three or more installers is required.

Recommended Mounting Height

Use the illustration below to determine the appropriate height for your interactive
display.

Important Mounting Considerations for Trained Installers

WARNING

Use an installation team of three or more trained, professional installers.

Consider the following when mounting the interactive display on a wall:

• Inspect the installation location to ensure that it’s strong enough to support the
weight of the interactive display. Not all walls are capable of supporting the weight
of the interactive display.

• To ensure safe installation, use two or more brackets to mount the interactive
display. Mount the interactive display to at least two points on the installation
location.

10 | CHAPTER 2 – INSTALLING THE INTERACTIVE DISPLAY

• When using mounting accessories, they must comply with the VESA-compatible
(FDMlv1) mounting method.

• Use M6 screws of the appropriate length.

• The recommended fasten force is 470–635 N·cm. Mounting interfaces that
comply with the UL1678 standard in North America are recommended.

• Refer to the instructions included with the mounting equipment for detailed
information.

Consider the following when mounting the interactive display on a stand:

• Follow the instructions included with the stand or mounting apparatus. Use only
those devices recommended by the manufacturer.

• Install the interactive display carefully and avoid pinching your fingers.

• To ensure the interactive display doesn’t tip, fasten it to a wall using a cord or
chain. Ensure the wall and all fastening materials can support the weight of the
interactive display.

Chapter 3

Setting Up the Interactive Display

The following chapter includes information on connecting external equipment,
connecting the power cord, attaching the cable cover and installing batteries into the
pencil and remote control.

Topics in this chapter include the following:

• Making Power and Computer Connections on page 12

• Installing SMART Software on page 13

• Enabling the Pencil on page 15

• Enabling the Wireless Remote Control on page 16

• Connecting External Equipment with the Terminal Panels on page 18