Smart Technologies 560, 580 User Manual

Configuration and User’s Guide

Parts Kit for SMART Board™ 560 and 580

Interactive Whiteboards and UF55 Projectors

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FCC Warning

This equipme nt has been tested and found to com ply with the li mits for a Class A dig ital device, pursua nt to Par t 15 of the FCC Ru les. These limits
are desig ned to provide rea sonab le protec tion against harmful interference when the equipment is operated in a co mmercial environm ent.
This equipme nt gene rates , uses and can radiate radio fre quenc y energy and , if not installed and used in accordance wit h the manufacturer’s instr uctio ns,
may caus e harmful interf erence to radio communications. Operati on of this eq uipment in a resid ential area is likely to cause harmful inte rfere nce in whic h
case the us er will be required to correct the inter feren ce at hi s own e xpense.

Trademark Notice

SMART Board, smar ttec h and the SMA RT log o are tr ademar ks or regis tered trademarks of SMAR T Technol ogies ULC in the U.S. and/o r othe r count ries.
All oth er thir d-pa rty product and company name s may b e the tr ademarks of their respective owners.

Copyright Notice

© 2009 SMART Technologies ULC . All rights re served. No p art of this pub licati on may be reprod uced, transmi tted , trans cribed , stored in a retrieval s yste m
or translat ed into any lan guage in any fo rm by any means without the p rior writ ten c onsen t of SMART Technologies U LC. Information in this m anual is
subject to c hange w ithou t notice and does no t represent a commi tment on the p art o f SMAR T.

Patent No. US5 448263; US6141000; U S6320597; US6326954; US6326 954; U S6337681; US654 0366; US6741267; US6 747636; US7151533; U S718403 0;
US7289113 and CA20 58219. O ther p atent s pending.

Printe d in Ca nada. 04/ 2009

Important Information

Read This Section First

NOTE: If you own a SMART product other than a parts kit for SMART Board 560 and 580 interactive whiteboards

and UF55 projectors, refer to the installation guide that came with your product for relevant warnings and
maintenance instructions.

Before you install and use your parts kit for SMART Board 560 and 580 interactive whiteboards and UF55
projectors, read and understand the safety warnings and precautions in this user’s guide, the Parts Kit for
SMART Board 560 and 580 Interactive Whiteboards and UF55 Projectors (

document. These safety warnings and precautions describe the safe and correct operation of your SMART

Board interactive whiteboard system and its accessories, helping you to prevent injuries and equipment damage.
Always ensure that your interactive whiteboard system is being used correctly.

The UF55 projector is currently designed to work only with certain SMART Board interactive whiteboard models.
Contact your

authorized SMART reseller for more information.

document 134836) and the warnings

99-00964-20 A0 Important Information i

Safety Warnings

WARNING

• If the lamp has shattered or burst, call an authorized SMART reseller for instructions.
Do not attempt to replace the lamp. Do not touch the glass fr
cause injury. Leave and then ventilate the area where the lamp shattered or burst. Wash
your hands thoroughly if you have come into contact with lamp debris. Thoroughly clean the
area around the projector, and discard any edible items placed in that area because they
might be contaminated.

• The lamp used in the UF55 projector contains mer
hazardous waste, in accordance with local regulations.

• Use only replacement lamps approved by S

authorized SMART reseller for replacement parts.

• Turn the projector off and wait 30 minutes for the
the old lamp assembly.

• Never replace the lamp assembly with a p

• Do not open or disassemble the projector

• Ensure that any cables extending across the floor to
bundled and marked to prevent a trip hazard.

• Make sure that an electrical socket is near t
accessible during use.

• Avoid turning off the projector during the lamp ignition
lamp failure. Before turning the projector off, keep the lamp on for a minimum of 15 minutes
after turning it on to preserve the lamp life.

• This projector detects its own remaining la
messages appears.

• If you continue to use the projector after the replacement message appears, the lamp might

atter or burst, scattering glass throughout the projector head.

sh

• When the lamp is approaching the end of its life, t
of its useful life in full power operation” appears on the screen. Contact your

authorized SMART reseller or service center to change the lamp as soon as possible.

• Remove the projector from the projector’s arm be
procedure described in this document before following the instructions included in your
replacement lamp box.

• Do not attempt to service the projector other than performing routine lamp replacement.
Service should be per
module, there are no user-serviceable parts inside the unit.

• Replacing the lamp in a boom-mounted projector might result in

• Uncovering the lamp while the projector is mounted on a
product damage or personal injury from falling pieces of glass if the lamp is broken.

• Wear protective eyewear while changing the lamp. Failure to do
of eyesight if the lamp shatters or bursts.

formed only by an authorized service provider. Other than the lamp

as this may cause electric shock.

cury. Recycle or dispose of it as

MART Technologies. Contact your

lamp to cool completely before removing

reviously used lamp assembly.

your SMART product are properly

o your SMART product and remains easily

mp life. Replace the lamp when lamp life warning

he message “Lamp is approaching the end

fore servicing the lamp. Complete the

agments because they might

phase as this may lead to premature

fall or injury.

projector’s arm might lead to

so can cause injury or loss

ii Important Information 99-00964-20 A0

WARNING

• To prevent premature lamp failure or exposure to mercury, always handle the fragile lamp
assembly with care. Use gloves when touching the lamp. Do not touch the lamp with
your fingers.

• Failure to follow the installation instructions shipped with

your SMART product could result in

personal injury and damage to the product.

• Two people are required to remove and mount the projector and the interactive whiteboard

ll because they might be too heavy for one person to maneuver onto their

on a wa
wall-mounting brackets.

• When mounting the projector on a framed wall, you must attach both the mounting bracket
and safety tether

to a stud to safely support the projector’s weight. If you use only drywall

anchors, the drywall can fail, resulting in product damage and possible personal injury.

• Do not remove any screws other than those specified in the lamp r

• If you remove the bolt supporting the limit strap, the p

rojector’s arm will be free to swing.

eplacement instructions.

Make sure that the bolt is tightened, and never remove it from the unit without supporting the
projector’s arm first.

• To reduce the risk of fire or electric shock, do not expose any component of your

SMART

Board interactive whiteboard system to rain or moisture.

• Do not climb (or allow children to climb) on any part of
yo

ur wall-mounted SMART Board interactive

whiteboard system.

• Climbing on the interactive whiteboard or projector arm
could result in personal injury or product damage.

• Do not stare (or allow children to stare) directly into the
beam of light cr

eated by the projector. Instruct children
not to look in the direction of, or stare at, this beam of
light. Encourage users to keep their back to the projector
when working at the interactive whiteboard. Before they
turn to face the audience, users should step sideways,
out of the projector’s beam.

• Do not touch the head or lens of the projector because it
n become extremely hot during normal operation.

ca

• Cleaning a boom-mounted projector may result in a fall or injury.

• Don’t add extra weight or apply pressure to t

he UF55 projector boom, the wall-mounted
interactive whiteboard or its pen tray. SMART Technologies designed the brackets to support
only the weight of the components during normal use.

99-00964-20 A0 Important Information iii

CAUTION

• Never operate your projector immediately after moving it from a cold location to a warm
location. When your projector is exposed to such a change in temperature, moisture may
condense on the lens and on crucial internal parts. Allow your projector to reach room
temperature before operation to prevent possible damage to your projector.

• At high altitudes, where the air is thin, the projector

’s cooling efficiency is reduced. Set the

projector’s fan mode to High in locations where the altitude is over 6000' (1828.8 m).

• Do not place in hot locations, such as nea

r heating equipment. Doing so could cause a

malfunction and shorten the life of the projector.

• Before you clean the UF55 projector, put the system into Idle mode by pressing th

e power

button twice on the ECP or remote, and allow the bulb to cool for 30 minutes.

• Do not allow liquids or commercial solvents of any kind to flow into the pr

ojector base or
head. Do not use spray cleaners or solvents near any part of the projector, as it may damage
or stain the projector.

• Cycling power to the projector repeatedly ca

n lock or damage the interactive whiteboard
system. After you turn off the system, wait at least 15 minutes for cooling before starting the
system.

• Do not connect your serial cable directly to the pro

jector’s RS-232 serial interface. The
extended control panel’s (ECP’s) RS-232 serial interface is the only recommended
connection point.

• You must connect the USB cable that came with your SMART Board interactive whiteboard
to a computer

that has a USB compliant interface and that bears the USB logo. In addition,
the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark
and CSA and/or UL Mark(s) for CAS/UL 60950. This is for operating safety and to prevent
damage to the SMART Board interactive whiteboard.

IMPORTANT

• Using the UF55 projector near a TV or radio may cause interference to the images or sound.
If this happens, move the TV or radio away from the projector.

• If you have peripheral devices that do not use a 4-

pin mini-DIN connector or an RCA
composite video jack, or if your device has an audio connection that does not use RCA
jacks, you may need to purchase third-party adapters.

• Wipe the exterior of the projector using a lint-free cloth.

iv Important Information 99-00964-20 A0

Other Precautions

To ensure operating safety and to prevent product damage, observe the following precautions.

• Turn off the SMART product before cleaning it.

• Use a soft lint-free cloth moistened with a mild detergent to clean the projector housing.

• Don’t use abrasive cleaners, waxes or solvents to clean your SMART product.

• Disconnect the power plug from the AC outlet if your SMART product is not being used for a long period
of time.

• Don’t block the ventilation slots and openings on the projector.

• Don’t place the interactive whiteboard system near any appliance that generates a strong magnetic field.

• Don’t place the interactive whiteboard system in direct sunlight.

• Don’t set up or use the interactive whiteboard system in an area with excessive levels of dust, dirt, humidity
or smoke.

• To reduce the risks associated with leaking batteries:

– use only a coin-cell type battery

– orient the battery’s plus (+) and minus (-) terminals according to the markings on the remote control

– don’t leave the battery in the remote control for an extended period

– don’t heat, disassemble, short or recharge the battery or expose it to fire or high temperatures

– avoid eye and skin contact if the battery has a leak

– dispose of the exhausted battery and product components in accordance with applicable regulations

• If the interactive whiteboard system requires replacement parts, make sure that the service technician uses
replacement parts specified by SMART Technologies, or parts with the same characteristics as the original.

99-00964-20 A0 Important Information v

vi Important Information 99-00964-20 A0

Table of Contents

Important Information i

Read This Section First................................................................................................................................... i

Safety Warnings............................................................................................................................................. ii

Other Precautions .......................................................................................................................................... v

Table of Contents vii

About Your UF55 Projector Parts Kit 1

UF55 Projector System Features................................................................................................................... 2

Standard Accessories .................................................................................................................................... 3

Installing Your UF55 Projector Parts Kit 5

Environmental Requirements......................................................................................................................... 6

Choosing a Location for Your SMART Board Interactive Whiteboard System............................................... 7

Adjusting the Image Alignment ......................................................................................................................8

Focusing the Image...................................................................................................................................... 14

Connecting Your Interactive Whiteboard System 15

Upgrading Your Version of SMART Board Software.................................................................................... 15

Connecting the Cables to the UF55 Projector.............................................................................................. 16

Using Your Interactive Whiteboard System 23

Turning the System On and Off and Selecting an Input............................................................................... 23

After Completing the Installation ..................................................................................................................24

Using Your UF55 Projector .......................................................................................................................... 24

Maintaining Your UF55 Projector 29

Cleaning Your UF55 Projector ..................................................................................................................... 29

Transporting Your Projector .........................................................................................................................30

Troubleshooting Your Interactive Whiteboard System 31

System Warning Lights ................................................................................................................................ 31

Errors ........................................................................................................................................................... 32

Appendix A: Remotely Managing Your Interactive Whiteboard System 35

Programming Commands for Your SMART Board Interactive Whiteboard

System Settings ........................................................................................................................................... 35

Command Inventory..................................................................................................................................... 38

Appendix B: Replacing Your UF55 Projector Lamp 47

Replacing the Projector Lamp...................................................................................................................... 47

99-00964-20 A0 Table of Contents vii

Hardware Environmental Compliance 59

Waste Electrical and Electronic Equipment Regulations (WEEE Directive)................................................. 59

Restriction of Certain Chemicals (REACH Directive) ................................................................................... 59

Restriction of Certain Hazardous Substances (RoHS) Directives................................................................59

Batteries .......................................................................................................................................................59

Packaging ....................................................................................................................................................59

China’s Electronic Information Products Regulations ..................................................................................60

U.S. Consumer Product Safety Improvement Act........................................................................................ 60

Customer Support 61

Online Information and Support ...................................................................................................................61

Training ........................................................................................................................................................61

Technical Support......................................................................................................................................... 61

Shipping and Repair Status..........................................................................................................................61

General Inquiries.......................................................................................................................................... 61

Registration ..................................................................................................................................................61

Warranty....................................................................................................................................................... 62

Index 61

viii Table of Contents 99-00964-20 A0

About Your UF55 Projector Parts Kit

Your UF55 projector parts kit enables you to combine the SMART UF55 wall-mounted short-throw projector with
your SMART Board 580 or 560 interactive whiteboard to create a complete interactive whiteboard system.

The following topics describe the features of the components and accessories included in your parts kit.

• UF55 Projector System Features (page 2)

• Standard Accessories (page 3)

– ECP and Cable (page 3)

– UF55 Remote Control (page 3)

99-00964-20 A0 About Your UF55 Projector Parts Kit 1

UF55 Projector System Features

The UF55 projector system includes a short-throw projector for use with SMART Board interactive whiteboards,
an extended control panel (ECP) and a sturdy support system for classroom environments. The projector system
has the following features:

• A wall-mounted, high-offset SBP-10X (for XGA or UF55) projector engine that uses DLP® technology by
Texas Instruments®, providing Brilliant Color™ performance and quality Gamma 2.2 correction with High
Brightness, Standard and True Color modes

• Safety-oriented design that includes a boom support with a controlled-collapse feature

• PAL, PAL-N, PAL-M, SECAM, NTSC and NTSC 4.43 video system compatibility

• Composite, S-video and VESA RGB with additional interface support for Component YPbPr and
Component YCbCr inputs with proper adapters (not included)

• WXGA, QVGA, VGA, SVGA, XGA, SXGA, SXGA+ and UXGA video format compatibility

• 1024 × 768 resolution

• Serial RS-232 interface on the ECP for connecting a room control system

• Self-protection timer for a hot re-strike of the projector lamp

• Protected cable routing through the projector housing and a cable cover to prevent tampering and clutter

• A secure mounting and installation system that includes:

– A projector padlock loop

– Mounting hardware for solid masonry or framed wall installations

– Templates and instructions for positioning the system in a safe manner

2 About Your UF55 Projector Parts Kit 99-00964-20 A0

Standard Accessories

SMART provides the following accessories with your UF55 projector parts kit. If you need to purchase
replacements, contact your

ECP and Cable

The interactive whiteboard system’s ECP features connectors for three
inputs and control for four inputs, including the direct HD-DB15 RGB
connection to the projector. Direct inputs supported include:

• A single HD-DB15 (RGB) input connector and associated audio

(3.5 mm jack) for RGB or component video and HDTV sources
(YPbPr/YCbCr with proper adapters, not included)

• An S-video (4-pin mini-DIN) and associated audio (two RCA jacks)

• A composite video (RCA jack) and associated audio (two RCA jacks)

A specialized harness cable provided by SMART allows output to the projector.

UF55 Remote Control

The remote control lets you control the system and set up your UF55 projector.
Use the remote control to access menu options, system information and input
selection options.

authorized SMART reseller.

99-00964-20 A0 About Your UF55 Projector Parts Kit 3

4 About Your UF55 Projector Parts Kit 99-00964-20 A0

Installing Your UF55 Projector Parts Kit

IMPORTANT

The following sections include additional information, optional procedures and tips to consider when you install
your SMART Board interactive whiteboard system with the UF55 projector parts kit.

• Environmental Requirements (page 6)

• Choosing a Location for Your Interactive Whiteboard System (page 7)

– Recommended Heights for Mounting (page 7)

• Adjusting the Image Alignment (page 8)

– Diagnosing Alignment Errors (page 8)

– Performing an Image Alignment (page 9)

• Focusing the Image (page 14)

Use the instructions from the UF55 projector boxes to install your parts kit, including the
projector and ECP mounting template. Don’t use the instructions in your SMART Board
interactive whiteboard product box.

99-00964-20 A0 Installing Your UF55 Projector Parts Kit 5

Environmental Requirements

Before installing your UF55 projector parts kit, review the following environmental requirements.

CAUTION

Environmental Requirement Parameter

Operating Temperature

Storage Temperature -40°F to 122°F (-40°C to 50°C)

Humidity 30% to 70% relative humidity, non-condensing

Water and Fluid Resistance

Dust and Scratching

Electrostatic Discharge (ESD)

• Never operate your projector immediately after moving it from a cold location to a warm
location. When your projector is exposed to such a change in temperature, moisture might
condense on the lens and on crucial internal parts. Allow your projector to reach room
temperature before operation to prevent possible damage to your projector.

• At high altitudes, where the air is thin, the projector
projector’s fan mode to High in locations where the altitude is over 6000' (1828.8 m).

• Do not place the projector in hot locations, such as near
cause a malfunction and shorten the life of the projector.

• 41°F to 95°F (5°C to 35°C) from sea level to an altitude
up to 6000' (0 m to 1828.8 m)

• 41°F to 86°F (5°C to 30°C) from 6000' to 9800'
(1828.8 m to 2987 m)

• Intended for indoor use. SMART Board interactive whiteboard
systems do not
requirements.

• Don’t pour or spray liquids directly on interactive whiteboard,
the

projector or any of its sub-components. These liquids might
get into areas where they could damage sensitive electronic
components.

• For use in office and classroom

• Not for industrial use, where heavy dust and pollutants can
cause malfunctions or imp

• Designed for pollution degree 1 (P1) as per EN61558-1, which

defined as “No pollution or only dry non-conductive pollution”

is

• EN61000-4-2 severity level 4 for direct and indirect ESD

• No malfunction or damage up to 8 kV (both polarities)
with a 330 ohm, 150 pF probe (air discharge)

• Unmated connectors meet no malfunction or damage
up to 4 kV for direct (contact) discharge.

’s cooling efficiency is reduced. Set the

heating equipment. Doing so could

meet any salt-spray or water ingress

environments

aired operation

Conducted and Radiated Emissions EN55022/CISPR 22, Class A

6 Installing Your UF55 Projector Parts Kit 99-00964-20 A0

Choosing a Location for Your SMART Board Interactive Whiteboard System

Choose a location for your SMART Board interactive whiteboard system that’s far from bright light sources and
direct sunlight such as a window or overhead lighting. Bright light sources can cause distracting shadows on the
interactive whiteboard and reduce the contrast of the projected image.

IMPORTANT

Using the UF55 projector near a TV or radio might cause interference to the images or sound. If
this happens, move the TV or radio away from the projector.

Locate a wall with a flat, regular surface and minimum clearance to accommodate your interactive whiteboard
system. Make sure that the UF55 projector and the SMART Board interactive whiteboard are installed on the
same flat surface. For best presentation alignment, SMART recommends that you mount your interactive
whiteboard system in a location that is central to your audience’s viewing direction. For mobile installation or
adjustable installation options, contact your
irregular or if you’re unable to mount the interactive whiteboar

authorized SMART reseller. If the mounting surface is slightly

d system directly on a stud, consult the Reinforcing

a SMART Board 600i3 Series Interactive Whiteboard System Wall Mount Installation with a Backer Board

document 135075) on the SMART Support website.

(

Recommended Heights for Mounting

SMART includes a mounting template with each of its UF55 projector parts kits. If you lose this template, contact
your authorized SMART reseller

. Using this template ensures that you:

• Mount the UF55 projector at a safe height for head-space clearance, while maintaining enough space for
airflow and installation access above the projector.

• Position the projector at the correct height above the interactive whiteboard to make sure that the projected
image aligns with the touch screen.

Dimensions on the template recommend a distance from the floor that is suitable for adults of average height.
Consider the general height of your user community when you choose a position for the interactive whiteboard,
and consult your local regulations before mounting your interactive whiteboard.

WARNING

• When mounting the projector on a framed wall, you must attach both the mounting bracket
and safety tether to a stud to safely support the projector’s weight. If you use only drywall
anchors, the drywall can fail, resulting in product damage and possible personal injury.

• If you remove the bolt supporting the limit strap, the projector boom will be free to swing.
Make sure that the bolt is tightened, and never remove it from the unit without supporting the
projector boom first.

• Failure to follow the installation instructions shipped with your SMART product could result in
personal injury and damage to the product.

• Two people are required to mount the projector and the interactive whiteboard on a wall
because they might be too heavy for one person to maneuver onto their wall-mounting
brackets.

99-00964-20 A0 Installing Your UF55 Projector Parts Kit 7

Adjusting the Image Alignment

After you install the UF55 projector with your SMART Board 500 series interactive whiteboard, you must adjust
the image alignment.

Diagnosing Alignment Errors

Keystone errors occur when the projected image isn’t perpendicular to the screen.

From the projector, the image path is
shorter along the top.

The image appears shorter across the top when the distance from the projector to the top of the screen is shorter
than the distance to the bottom of the screen. The image appears shorter across the bottom when the distance
from the projector to the bottom of the screen is shorter than the distance to the top of the screen. Vertical
keystone errors can occur when you mount the UF55 projector and the SMART Board interactive whiteboard on
an uneven surface or a wall that has obstructions.

Horizontal keystone errors can occu
interactive whiteboard’s vertical center, when you mount the projector and the interactive whiteboard on an
uneven surface or when the interactive whiteboard is slightly closer to the projector on one side than the other.

From the projector, the image path is
shorter along the right side.

The image appears shorter across the right side when the distance from the projector to the right of the screen
is shorter than the distance to the left of the screen. The
when the distance from the projector to the left of the screen is shorter than the distance to the right of
the screen.

r when you swivel the UF55 projector too far from the SMART Board

From the projector, the image path is
shorter along the bottom.

From the projector, the image path is
shorter along the left side.

image appears shorter across the left side of the image

8 Installing Your UF55 Projector Parts Kit 99-00964-20 A0

Adjust the interactive whiteboard side to side to center the image (from the projector), as illustrated in the
installation document, the Parts Kit for SMART Board 560 and 580 Interactive Whiteboards and UF55 Projectors

(document 134836). This eliminates many keystone errors. If your installation environment prevents you from
moving the interactive whiteboard, you can adjust the

projector boom for optimal image alignment.

NOTES

•

If you move the interactive whiteboard system to a new location, you must re-adjust it.

• If your projector requires service, you must adjust the replacement projector.

WARNING

Two people are required to mount the projector and the interactive whiteboard on a wall
because the items might be too heavy for one person to maneuver onto the
wall-mounting brackets.

Performing an Image Alignment

Use this procedure to obtain a rectangular image that is slightly smaller t

han the interactive whiteboard’s screen.

NOTES

•

Project a computer image (set to the proper resolution) while performing the following steps. If you don’t
have a computer, use the projector’s default blue background so that you can see the full projected
image clearly.

• SMART doesn’t recommend adjusting the digital keystoning within the projector. Instead, use the
mechanical adjustment described below.

• Ensure that you remove the plastic lens cover from the projector.

To perform an image alignment

1. Align the top of the projected image so that it’s parallel with the top edge of the interactive
whiteboard’s surface.

a. Loosen the large wingnut on the top of the ball joint to allow the projector to move as needed.

NOTE: Don’t loosen the wingnut too much or the projector will not hold the adjustments.

99-00964-20 A0 Installing Your UF55 Projector Parts Kit 9

b. Tilt the projector left or right, up or down, or move it from side to side, until the top edge of the projector

image is parallel with the top edge of the interactive whiteboard.

10 Installing Your UF55 Projector Parts Kit 99-00964-20 A0

2. Adjust the vertical keystone alignment for the projected image.

a. If the bottom edge of the projected image is smaller than the top edge of the projected image, and the

sides of the projected image slope inward toward the bottom of the projected image, tilt the projector
down or raise the projector’s mounting boom to lower the image. Turn the center hex screw at the base
of the boom counter-clockwise using a 6 mm hex key (not supplied) to raise the boom.

Center Hex Screw

b. If the bottom edge of the projected image is larger than the top edge of the projected image, and the

sides of the projected image slope outwards toward the bottom of the projected image, tilt the projector
up or lower the projector’s mounting boom to raise the image. Turn the center hex screw at the base of
the boom clockwise using a 6 mm hex key (not supplied) to lower the boom and tilt the projector
forward and back.

NOTE: T
of the projected image than at the top.

he entire projected image may increase slightly in size during this process, more so at the bottom

Projector Boom

99-00964-20 A0 Installing Your UF55 Projector Parts Kit 11

3. Adjust the projected image’s horizontal alignment by turning the projector left or right, until the top and
bottom edges of the projected image are horizonally parallel.

NOTE: Don’t pay attention to the position of the left and right edges in relation to the interactive whiteboard
during this step.

4. Align the interactive whiteboard with the projected image.

NOTE: Move your SMART Board interactive whiteboard left or right on its mounting bracket to center the
image on the interactive whiteboard.

12 Installing Your UF55 Projector Parts Kit 99-00964-20 A0

5. Adjust the physical size of the projected image to fit the interactive whiteboard.

a. If you haven’t already done so, loosen the large wingnut on the top of the ball joint to allow the

projector to move backward and forward in the slot.

b. Move the projector backward or forward on the boom to make the image larger or smaller.

NOTE: During this step, you may need to tilt or turn the projector slightly to keep the image square.

6. Focus the projector using the focus lever (see Focusing the Image on page 14).

NOTE: You may need to repeat all steps in smaller increments in order to fine-tune the image.

7. Tighten the large wingnut on the top of the ball joint.

99-00964-20 A0 Installing Your UF55 Projector Parts Kit 13

Focusing the Image

NOTE: Ensure that you remove the plastic lens cover from the projector.

To focus the projected image, use the Focus Ring, located on the bottom of the UF55 projector (when the
projector is

To focus and adjust the image

Rotate the Focus Ring lever right or left until the
imag

attached to the boom).

e is clear.

Focus

Ring

14 Installing Your UF55 Projector Parts Kit 99-00964-20 A0

Connecting Your Interactive Whiteboard System

When you connect a computer with SMART Notebook software to your interactive whiteboard system, you can
display and interact with Ink Aware programs on your SMART Board interactive whiteboard. You can connect the
video output of a hardware device, such as a DVD/Blu-ray player or VCR, to the interactive whiteboard system’s
ECP to display this video signal on your system.

Refer to your Parts Kit for SMART Board 560 and 580 Interactive Whiteboards and UF55 Projectors
(document 134836) to perform initial connection setup on your SMART Board interactive whiteboard system.
This chapter includes software installation instructions, precautions to follow and methods
to use when installing a new device for your interactive whiteboard system.

• Upgrading Your Version of SMART Board Software (this page)

• Connecting the Cables to the UF55 Projector (page 16)

– Routing the Cables (page 16)

– Connecting Audio/Visual Outputs from Your Guest Computer to Your Interactive Whiteboard System’s

ECP Input (page 20)

– Connecting Peripheral Visual or Audio-Visual Devices (page 21)

To connect your 500 series interactive whiteboard, refer to the SMART Board 500 Series Setup Instructions
(do

cument 1247). To connect accessories to your SMART Board interactive whiteboard, refer to the documents

included with the accessories and consult the SMART Support website
connecting a guest computer or a host computer to your interactive whiteboard system, make sure that the
computer in use for the presentation is connected to your SMART Board interactive whiteboard.

for additional instructions. When

Upgrading Your Version of SMART Board Software

If SMART Board software or SMART Notebook software is already installed on your computer, you can take this
opportunity to upgrade your software to ensure compatibility. SMART Notebook software upgrades and online
Help are available at
hardware requirements for each software version.

www.smarttech.com/support/software/index.asp. This page also lists the minimum

99-00964-20 A0 Connecting Your Interactive Whiteboard System 15

Connecting the Cables to the UF55 Projector

Refer to the following diagrams as you connect the cables to the projector.

Routing the Cables

When connecting cables from the UF55 projector to th
pass along the top of the mounting bracket and down the left or right side of the interactive whiteboard.

To connect the power, ECP and network cables to the projector

1. Remove the projector’s cable cover.

2.

Pass the cable through the boom, and then connect it to the power supply receptacle. Make sure that the
power cable is in the farthest position to the right in the cable slot.

NOTE: Don’t connect the power cable to a power outlet until all cables are connected to the projector.

e 560 or 580 interactive whiteboard, make sure all cables

Cabling for the UF55 and the ECP

Cable Slot

Power
Supply

16 Connecting Your Interactive Whiteboard System 99-00964-20 A0

3. Pass the ECP cable through the boom. The upper portion of the ECP cable is too thick to fit inside the cable

slot. Put all the cables on the thinner portion of the ECP in the cable slot to the left instead.

4. Set up the ECP cabling by connecting each section separately.

a. Connect the S-Video and two Audio cables from the ECP to the receptacles in section A.

b. Connect the Video and two Audio cables from the ECP to the receptacles in section B.

c. Connect the Audio 2 and Computer 2 VGA cables to the receptacles in section C.

99-00964-20 A0 Connecting Your Interactive Whiteboard System 17

d. Connect the ECP DB9 control cable from the ECP to the DB9 socket in section D.

5. Connect the VESA RGB (VGA) connector and the DB25 connector from the harness cable to the ECP.

DB25

Connector

VGA Connector

18 Connecting Your Interactive Whiteboard System 99-00964-20 A0

6. Pass the Audio, VGA and network cables (not supplied) through the boom, and connect them to

your projector.

a. Connect the Audio 1 and Computer 1 VGA from your external computer (section E).

b. Connect the RJ45 network cable from your external LAN receptacle (section F).

NOTE: These cables are for optional equipment.

Audio In Audio In

VideoS-video

Computer (VGA) 2

Audio 2

Computer ( VGA) 1

VGA

7. Replace the projector’s cable cover.

8. Connect the projector’s power cable to an outlet.

Audio1 AudioOut Service Control

VGA Out

3.5 mm

RJ45

99-00964-20 A0 Connecting Your Interactive Whiteboard System 19

Connecting Audio/Visual Outputs from Your Guest Computer to Your Interactive Whiteboard System’s ECP Input

IMPORTANT

Use the VGA connector on the ECP to connect your guest computer’s video output. If you do
not have a guest computer, you can use the VGA connector on the ECP to connect your host
computer’s video output.

Most laptops require configuration to output VGA signals.

To connect your guest computer’s video or audio output to your ECP

1. Turn off your interactive whiteboard system.

2. Make sure that you have a shielded VGA cable
(not included) and an audio cable with 3.5 mm plugs
(optional, not included) that are long enough to
connect your guest computer to your ECP.

3. Connect the VGA cable to the VGA input on the
bottom of your ECP. Input 2 is the VGA connector.
Connect the other end of your VGA cable
to your computer’s video output.

4. If you’re connecting audio, connect your audio cable
to the audio input, and then onnect the other end of
the audio cable to your computer’s audio output.

IMPORTANT

Your interactive whiteboard system does not include speakers. To play audio, connect an audio
system to the projector’s audio output. Contact your

authorized SMART reseller to determine

your audio output options.

20 Connecting Your Interactive Whiteboard System 99-00964-20 A0

Connecting Peripheral Visual or Audio-Visual Devices

To connect a DVD/Blu-ray player, VCR, document camera, digital camera or other visual or audio-visual
peripheral device to the SMART Board interactive whiteboard system, you must connect the device’s video
and audio outputs to the ECP. You can have up to three peripheral devices and a host computer connected at
one time.

To connect S-video, composite and other audio-visual inputs for peripheral devices

IMPORTANT

If you have peripheral devices that do not use a 4-pin mini-DIN connector or an RCA composite
video jack, or if your device has an audio connection that does not use RCA jacks, you may
need to purchase third-party adapters.

1. Turn off your interactive whiteboard system.

2. Connect the device’s video cables to the ECP

using the appropriate inputs. Input 2 is the
VGA connector, input 3 is the S-video 4-pin
mini-DIN connector and input 4 is the
composite video input.

3. For each peripheral device, connect the

device’s audio cables to the associated red
and white RCA jacks next to the appropriate
video input.

99-00964-20 A0 Connecting Your Interactive Whiteboard System 21

22 Connecting Your Interactive Whiteboard System 99-00964-20 A0

Using Your Interactive Whiteboard System

This chapter describes the basic operation of your interactive whiteboard system, how to retrieve system
information and how to access the projector’s image adjustment options.

• Turning the System On and Off and Selecting an Input (this page)

• After Completing the Installation (page 24)

• Using Your UF55 Projector (page 24)

– Using Your Remote Control (page 24)

– Menu Options (page 25)

Turning the System On and Off and Selecting an Input

Your ECP has a Power button and four Input Selection buttons. You can connect up to three peripheral devices
and one host computer at the same time. You can add your own labels to the ECP buttons.

To turn on the interactive whiteboard system and select an input

1. Press the ECP’s Power button to tur

2. Press an Input Selection button to select a video source.

3. When you want to turn off the system, press the ECP’s Power button twice.

NOTE: Depending on the video source, it may take several seconds for the video signal to display.

TIP

Consider leaving the system on between uses. Repeatedly turning the system on and off can
reduce the lamp’s life span.

n on the system.

99-00964-20 A0 Using Your Interactive Whiteboard System 23

After Completing the Installation

When you connect your interactive whiteboard system to a computer with SMART Board or SMART Notebook
software installed, the computer interprets your touch on the interactive screen as left mouse clicks and moves
the mouse pointer to the corresponding point on the screen. You can also write over your desktop or any open
application with digital ink, and then capture and save these notes to a Notebook file for future reference
and distribution. The full capabilities of SMART Notebook sof
of digital content.

For more information on SMART Board or SMART Notebook software, access the software’s online
Help s

ystem.

tware include SMART Board tools and a wide range

Using Your UF55 Projector

The UF55 projector includes two LED indicators. You can view the Power and Temperature status indicators on
the projector’s underside to determine the projector status and to troubleshoot unexpected behavior.

Using Your Remote Control

The UF55 projector remote control enables you to op

the projector settings. You can also use the remote control’s ON
turn the projector on or off.

en on-screen projector menus and change

/IDLE button or the ECP Power button to

You can access the projector’s settings thr

To adjust settings using the remote control

1. Press the lef

2. Press the up or down button to select the relevant menu option.

3. Press the left or right button to move between menu option settings.

4. Press enter when you are satisfied with the settings.

NOTE: Ensure that the plastic casing on the remote control battery is removed before using the remote control.

t or right button to access a menu option.

ough the remote control’s Menu button.

24 Using Your Interactive Whiteboard System 99-00964-20 A0

Menu Options

The menu heading at the top of all settings is SMART UF55 Settings.

Menu Heading Settings Description

rk

’s

Image Adjustment

Audio Control

Display Mode This option adjusts the display output to User, sRGB, Da

Classroom and Bright Classroom.

Brightness This option adjusts projector

Contrast This option adjusts projector contrast from 0 to 100.

Frequency This option adjusts the frequency of the projected image from -5 to 5.

Default is set to 0

Tracking This option synchronizes your display timing with your computer

graphic card from 0 to 31. This setting applies to the VGA inputs only.

H-position This option adjusts the horizontal position

0 to 100.

NOTE: Don’t adjust this optio
SMART Technical Support Specialist. These settings can be applied
only after you make all other changes to the boom. This setting
applies to the VGA inputs only.

V-position This option adjusts the vertical position of the projected image from

Saturation This option adjusts the image from black and white to saturated color

Sharpness This option adjusts projector contrast fr

Tint This option adjusts the image color balance of red and green from

White Peaking This option adjusts the image color brightness from 0 to 10.

Degamma This option adjusts the color performance of the display from 0 to 3.

Color This option adjusts your individual co

Vol um e This option increases and decreases volume from -20 to 20.

-5 to 5.

NOTE:

Do not adjust this option unless advised to do so by a certified
SMART Technical Support Specialist. These settings can be applied
only after all other changes to the boom are made. This setting
applies to the VGA inputs only.

to 100. This setting applies to the S-video and Composite

from 0
inputs only.

to the S-video and Composite inputs only.

0 to 100. This setting applies to the S-video and Composite
inputs only.

. This setting applies to the VGA inputs only.

brightness from 0 to 100.

of the projected image from

n unless advised to do so by a certified

om 0 to 31. This setting applies

lor settings.

99-00964-20 A0 Using Your Interactive Whiteboard System 25

Menu Heading Settings Description

Audio Control

Default Settings

Mute, Disable

olume Control

V
and Closed
Captioning

Closed
Captioning
Languag

Auto Signal Detect Select On to

Lamp Reminder Select On or

Lamp Mode Use this option to adjust brightness to S

Auto Power Off
(minutes)

Zoom Use this option to adjust the zoom in

Projector ID Use this option to set the projector ID number from 0 to 99.

Keystone This option adjusts the vertical keystone on the projector from

Aspect Ratio This options adjusts the image output to Fill Screen, Match Input

Start up Screen This option selects the type of start up screen to SMART

Set to Default This option (On or

Status This screen displays the network connection status as Co

e

Use these options to turn your settings On or

This option adjusts the closed captioning language to CC1 or

keep signal detection in one input connector.

change lamp message appears.

Use this option to set the countdown timer from 0 to 180 minutes.

will change the image settings when they’re done mechanically with
the boom.

-40 to 40.

Do not adjust this option unless advised to do so by a certified

NOTE:

SMART Technical Support Specialist

:9.

or 16

Capture User Start up Screen or Preview Start up Screen.

factory defaults.

Do not adjust this option unless you want to reset all of the

NOTE:
applied settings, or unless you are advised to do so by a certified

SMART Technical Support Specialist

isconnected.

or D

Off.

CC2.

scan until the first input signal is found, or select Off to

Off to show or hide the warning message when the

tandard or Economy.

or out from 0 to 30. The settings

/User,

Off) resets all of your projector settings to their

nnected

Network Settings

DHCP This option turns the network DHCP On or Of

Password
Reminder

26 Using Your Interactive Whiteboard System 99-00964-20 A0

This option allows you to send an email p
Web Management.

f.

assword to yourself, using

Menu Heading Settings Description

IP Address This option displays your IP address in x.x.x.x format.

Network Settings

Subnet Mask This option displays your subnet mask number

Gateway This option displays your default gateway of the network to the

projector in x.x.x.x format.

DNS This option displays your DNS number in x.x.x.x format.

in x.x.x.x format.

MAC Address This option displays your MAC address in xx-xx-

Group Name This option displays your group name.

Projector Name This option displays your projector name.

Location This option displays your location.

Contact This option displays your contact information.

Language Projector menu support is available in Brazilian Portugu

Danish, Dutch, English (default), Finnish, French, German, Greek,

Multiple
Languages

Iberian Portuguese, Italian, Japanese, Korean, Norwegian, Polish,
Russian, simplified Chinese, Spanish, Swedish and traditional
Chinese.

Lamp Hours This field shows the duration of your projector lamp’s use in

xxxx format, from when it was reset last.

Projector
Information

Input This field shows your input connector type.

Resolution This field shows your current display resolution.

Firmware Version This field shows your projector firmware version in x.x.x.x format.

MPU Version This field shows your projector MPU version.

Network Version This field shows your projector

network version.

Model Number This field shows your projector model number.

Serial Number This field shows your projector serial number.

For more information on Web Management, Home Page and the Control Panel, see the

55/UF55w Projector User’s Guide (document 133564)

the UF

xx-xx-xx-xx format.

ese, Czech,

99-00964-20 A0 Using Your Interactive Whiteboard System 27

28 Using Your Interactive Whiteboard System 99-00964-20 A0

Maintaining Your UF55 Projector

This chapter includes methods for properly cleaning and for preventing damage to your SMART Board
interactive whiteboard system.

• Cleaning Your UF55 Projector (this page)

• Transporting Your Projector (page 30)

Cleaning Your UF55 Projecto

WARNING

CAUTION

IMPORTANT

Follow these guidelines to clean the projector:

• Avoid touching the lens. If necessary, use liquids or commercial solvents (such as glass cleaners) to clean
the lens, but don’t spray them directly on the system.

• If wiping the lens is unavoidable, use protective gloves and dip a lint-free cloth (such as Purestat® PW2004)
in an anti-static solvent (such as Hyperclean® EE-6310).

• Make sure you gently wipe the lens from the center to the outer area.

Spraying the system might spread a chemical mist on some of the pr
damage and poor image quality.

Cleaning a boom-mounted projector may result in a fall and injury.

• Before you clean the UF55 projector, put the system into Idle mode by pressing the power
button twice on the ECP or remote, and allow the bulb to cool for 30 minutes.

• Do not allow liquids or commercial solvents of any kind
head. Do not use spray cleaners or solvents near any part of the projector, as it may damage
or stain the projector.

Wipe the exterior of the projector using a lint-free cloth.

r

to flow into the projector base or

ojector’s components and lamp, resulting in

99-00964-20 A0 Maintaining Your UF55 Projector 29

Transporting Your Projector

Save your original UF55 projector parts kit packaging so that it’s available if you need to transport
your system. When required, repack it with as much of the original packaging as possible. This packaging
was designed with optimal shock and vibration protection. If your original packaging is no longer available,
you can purchase replacement packaging from your authorized SMART reseller.

30 Maintaining Your UF55 Projector 99-00964-20 A0

Troubleshooting Your Interactive Whiteboard System

This chapter provides basic troubleshooting information for your SMART Board interactive whiteboard system.
For issues not mentioned in this section, please contact your authorized SMART reseller

Support website. Topics include the following:

• System Warning Lights (this page)

– ECP Ready Light and System Status (this page)

– Projector Ready Lights and Projector Status (page 31)

• Errors (page 32)

– Temperature Exceeded (page 32)

– Fan Failure (page 33)

– Color Wheel Failure (page 33)

– Lamp Failure (page 33)

– Ready Light Isn’t Lit (page 34)

System Warning Lights

ECP Ready Light and System Status

The ECP ready light is located on the ECP’s main power b
warning light.

Ready Light Status

Off The projector isn’t receiving power

RS-232 connector at the projector (located below the po
power supply. If nothing changes after checking your power cable, RS-232
connector and power supply, call your

Solid amber The projector is receiving power but is turned off.

Flashing green The projector is receiving power and is starting up.

Solid green The projector is on and the ECP is receiving power and communicating

with the pr

Flashing amber The interactive whiteboard system is about to enter Idle mode.

ojector.

utton. This button also functions as your status

. Check your power cable,

authorized SMART reseller.

or consult the SMART

wer cable) and

Projector Ready Lights and Projector Status

The UF55 projector’s two indicator LED lights (Power and Temperature) are located on the
boom-mounted projector. Specific light seque

warning messages and issues. The following table describes projector warning messages and issues.

IMPORTANT

99-00964-20 A0 Troubleshooting Your Interactive Whiteboard System 31

After you resolve your projector’s issue, you must disconnect and then connect your projector
power cable, clear the indicator light sequence and reset your projector’s status.

nces convey information about the state of your projector, including

Message

Idle mode Solid amber Off

Powering Flashing green Off

On (Lamp On) Solid green Off

Cooling Flashing amber Off

Error (Temperature Exceeded) Off Flashing red

Error (Fan Failure) Off Solid red

Error (Color Wheel Failure) Off Solid red

Error (Lamp Failure) Solid amber Flashing red

Power LED
(Green/Amber)

Temperature LED
(Red)

Errors

Temperature Exceeded

If the Temperature Exceeded indicator message appears, and your p
following issues is occurring:

• Your projector has overheated internally. The projector can overheat due to a blocked air intake or
exhaustor and ambient temperature over 55°C.

• The temperature outside your projector is too high.

To resolve the Temperature Exceeded error

1. Wait 15 minutes for the projector to cool down before attempting to restart.

2. Make sure that nothing is blocking the air intake and exhaust.

3. Disconnect the power cable from the power outlet.

4. Reconnect the power cable.

5. If the previous steps don’t resolve the issue and your projector still doesn’t turn on, disconnect the power
cable, and then contact your authorized SMART reseller

rojector turns off during use, one of the

.

32 Troubleshooting Your Interactive Whiteboard System 99-00964-20 A0

Fan Failure

If the Fan Failure indicator message appears and your projector turns off during use, one of the following issues
is occurring:

• One of the fans has failed.

Your projector is overheating internally.

•

To resolve your Fan Failure error

Disconnect the power cable and then cont

Color Wheel Failure

If the Color Wheel Failure error message appears, and your projector
internal problem.

To resolve the Color Wheel Failure error

1. Disconnect the power cable.

2. Connect the power cable.

3. If the previous steps don’t resolve the issue, disconnect the power cable, and then contact your

authorized SMART reseller

Lamp Failure

If the Lamp Failure indicator message appears and the lamp turns off during use or won’t turn on,
one of the following issues is occu

• Your lamp over-heated (the lamp can overheat due to a blocked air intake or exhaustor).

• The lamp temperature is too high.

• You need a new lamp because the lamp has reached the end of its life.

• Your projector has an internal problem.

To resolve your Lamp Failure error

1. Disconnect the power cable.

2. Connect the power cable.

3. If the previous steps don’t resolve the issue, the lamp might be at the end of its life. See pages 47 to 56

or go to the SMART Support website

4. If your projector still doesn’t turn on, disconnect the power cable, and then contact your

authorized SMART reseller

.

.

act your authorized SMART reseller.

turns off during use, your projector has an

rring:

for more information.

99-00964-20 A0 Troubleshooting Your Interactive Whiteboard System 33

Ready Light Isn’t Lit

If your Ready light isn’t lit, one of the following issues is occurring:

• There is a power outage or a power surge.

• A circuit breaker or a safety switch was tripped.

• Your projector isn’t connected to a power source.

• Your projector has an internal problem.

To resolve your unlit Ready light issue

1. Check the power source, and then make sure that all cables are connected.

2. Confirm that your projector is connected to an active power outlet.

3. Check that the pins on the connectors aren’t broken or bent.

4. Make sure the Hide Display feature on the remote control is disabled.

5. If the previous steps don’t resolve the issue, disconnect the power cable and then contact your
authorized SMART reseller

.

34 Troubleshooting Your Interactive Whiteboard System 99-00964-20 A0

Appendix A: Remotely Managing Your Interactive Whiteboard System

This appendix provides detailed instructions on how to set up your computer or your room control system
to manage your SMART Board interactive whiteboard system settings.

• Programming Commands for Your SMART Board Interactive Whiteboard System Settings (this page)

– Pin Configuration on the ECP RS-232 Connector (page 36)

– Serial Interface Settings (page 36)

– UF55 Projector Powerstates (page 37)

• Command Inventory (page 38)

– Powerstate Control (page 40)

– Source Selection (page 41)

– Video Control (page 42)

– Audio Control (page 43)

– Network Information (page 43)

– System Information (page 45)

Programming Commands for Your SMART Board Interactive Whiteboard System Settings

You can externally manage projector settings by connecting a computer or room control system to the serial
interface (RS-232) on the ECP for the UF55 projector. Using a computer connection or room control system, you
can select video inputs, start up or shut down the interactive whiteboard and request information such as
projector lamp usage, current settings and network addresses.

99-00964-20 A0 Appendix A: Remotely Managing Your Interactive Whiteboard System 35

Pin Configuration on the ECP RS-232 Connector

The following table provides the pin configuration on the ECP. This configuration follows a three-wire connection,
so that a straight-through male to female RS-232 serial cable connects to the ECP serial interface in the following
arrangement.

Pin Number Female UF55 Projector ECP RS-232 Connector

2 Transmit

3 Receive

5 Signal Ground

Serial Interface Settings

F55 projector’s serial interface settings are not configurable. You must configure your computer’s serial

The U
communication program (such as Microsoft® HyperTerminal) or your room control system’s serial
communication settings with the following values:

Criteria Input Value

a Rate 19,200 bps

Dat

Data Bits 8

Parity None

Stop Bits 1

Flow Control None

NOTES

• All commands should be entered in ASCII format. Terminate all commands with a carriage return.

• All responses from the ECP are terminated with a carriage return line feed combination followed by a
command prompt. Wait until you receive the command prompt indicating that the system is ready for
another command before proceeding.

36 Appendix A: Remotely Managing Your Interactive Whiteboard System 99-00964-20 A0

To configure your serial interface

CAUTION

Do not connect your serial cable directly to the projector’s RS-232 serial interface. The ECP’s
RS-232 serial interface is the only recommended connection point.

1. Turn on your computer, and then start your serial communications program or terminal emulation program.

2. Connect your computer to the ECP’s serial connector using a DB9 cable.

3. Configure your serial interface settings using the values in the table in the previous section, and then

press ENTER.

An “invalid cmd= ? for help” message appears, and the > character appears as a command prompt on the
following line.

NOTE: If no message or an error message appears, your serial interface configuration is incorrect. Return
to step 3 to reset your serial interface settings.

4. Type commands to configure your settings.

NOTES

• To see a list of available commands, type ? and then press ENTER.

• When you use a terminal emulation program, turn on your program’s local echo setting if you want to see

characters as you type them.

UF55 Projector Powerstates

The UF55 projector responds to commands only at certain power levels and times. There are four projector
powerstates:

•Idle

• Powering (startup)

• On (operating)

• Cooling (idle)

The embedded firmware program coordinates command sequencing and is capable of buffering up to
127 commands. In each powerstate, the commands are buffered until the system can process them. The
? command will list all available commands for the current powerstate.

IMPORTANT

The system buffer can delay response times. Response times vary.

99-00964-20 A0 Appendix A: Remotely Managing Your Interactive Whiteboard System 37

Command Inventory

The UF55 projector responds to the commands in the tables on the following pages.

NOTES

• Commands aren’t case sensitive.

• Type commands exactly as they appear in the left column of the tables.

• Press ENTER after typing each command.

CAUTION

• After the projector executes a command, it generates a response. There are two ways to program the
command sequence to turn on the system, wait for the powering cycle to finish and select an input source:

– Allow the ECP to sequence the commands

– Control the sequence programmatically

To allow the ECP to sequence commands

1. Type on, and then press ENTER.

2. Type set input=vga1, and then press ENTER.

• Cycling power to the projector repeatedly can lock or damage the interactive whiteboard
system. Allow at least 15 minutes for cooling before sending the on command after turning
off the system.

• Check your entries carefully before entering your commands.

38 Appendix A: Remotely Managing Your Interactive Whiteboard System 99-00964-20 A0

To control the sequence programmatically

Send Command:

on

Wait for Command

Prompt

Send Command:

get powerstate

Wait for Command

Prompt

NO

Response:

powerstate=on

YES

Send Command:

set input=vga1

Wait for Command

Prompt

99-00964-20 A0 Appendix A: Remotely Managing Your Interactive Whiteboard System 39

Powerstate Control

Allows the projector to turn on or off and switch between other related controls.

Command Response Powered Off

on powerstate=[powerstate] yes

off [off option] powerstate=[powerstate] yes

get powerstate powerstate=[powerstate] yes

NOTE: Y
second command shuts off the system. You must send the second command within 10 seconds of the first,
or the first command times out.

ou must send the off command twice. The first command displays an on-screen message, and the

Field Possible Values Description

f option Now This is an optional field, which when

of

powerstate Powering

On

Cooling

Confirm Off

Idle

specified shuts down the projector
immediately. If Now isn’t specified, a
dialog box appears with the message,
“Press Power Button to Turn off
Projector.” A second off command
must be sent within 10 seconds to
completely turn off the projector or else
the projector doesn’t turn off.

This indicates the projector’s current
powerstate.

NOTE: Confirm Off, as listed under the
Possible Value list in the table, is a
non-selectable powerstate that is
returned during stage one of the two
button off sequence.

40 Appendix A: Remotely Managing Your Interactive Whiteboard System 99-00964-20 A0

Source Selection

Allows you to switch between input sources.

Command Response Powered Off

set input [target] input=[current] no

get input [current] input=[current] yes

Field Possible Values Description

target input =VGA1

=VGA2

=Composite

=S-Video

current input VGA1

VGA2

Composite

S-Video

None

Allows you to select which application
you would like to switch to

Indicates the current input selected

NOTE: The No
non-selectable value that appears

you enter a ‘get input’ command

when
while the projector is in idle mode.

ne value is a

99-00964-20 A0 Appendix A: Remotely Managing Your Interactive Whiteboard System 41

Video Control

Allows you to switch between Video output controls.

Command Response Powered Off

set brightness
[target]

get brightness brightness=[current] no

set contrast [target] contrast=[current] no

get contrast contrast=[current] no

Field Possible Values Description

target brightness +val

current brightness

target contrast

current contrast

brightness=[current] no

If you specify a + or - before the value,

-val

=0 to 100

0 to 100

+val

-val

=0 to 100

0 to 100

it adds or subtract
value. If you indicate a specific
numerical value, it sets the brightness
directly to the number.

Indicates the current brightness

If you specify a + or - before the value,
it adds or subtract
value. If you indicate a specific
numerical value, it sets the contrast
directly to the number.

Indicates the current contrast

s it from the current

s it from the current

42 Appendix A: Remotely Managing Your Interactive Whiteboard System 99-00964-20 A0

Audio Control

Allows you to switch between audio output controls. This value range should match the range displayed on the
on-screen display.

Command Response Powered Off

set volume [target] volume=[current] no

get volume volume=[current] no

Field Possible Values Description

target volume +val

-val

=-20 to 20

current volume

Network Information

Allows you to switch network information.

Command Response Powered off

get netstatus netstatus=[current] yes

set dhcp dhcp=[current] yes

get dhcp dhcp=[current] yes

set ipaddr ipaddr=[current] yes

get ipaddr ipaddr=[current] yes

set subnetmask subnetmask=[current] yes

get subnetmask subnetmask=[current] yes

set gateway gateway=[current] yes

get gateway gateway=[current] yes

set primarydns primarydns=[current] yes

get primarydns primarydns=[current] yes

get macaddr macaddr=[current] yes

(Continued on next page)

-20 to 20

If you specify a + or - before the value,
it adds or subtract
value. If you indicate a specific
numerical value, it sets the volume
directly to the number.

Indicates the current volume selected

s it from the current

99-00964-20 A0 Appendix A: Remotely Managing Your Interactive Whiteboard System 43

Field Possible Values Description

current netstatus connected

disconnected

Displays the current state of the

rk interface

netwo

current dhcp on

off

target dhcp =on

=off

current ipaddr x.x.x.x Displays the current IP address

target ipaddr x.x.x.x Displays the target IP address

current subnetmask x.x.x x Displays the current subnet mask

target subnetmask x.x.x.x Displays the target subnet mask

current gateway x.x.x.x Displays the current gateway

target gateway x.x.x.x Displays the target gateway

current primarydns x.x.x.x Displays the current primary DNS

target primarydns x.x.x.x Displays the target primary DNS

MAC address x-x-x-x-x-x Displays the device’s MAC address

Displays whether the DHCP

rking is enabled or disabled

netwo

Displays whether the DHCP

rking is enabled or disabled

netwo

(only if dhcp=off)

44 Appendix A: Remotely Managing Your Interactive Whiteboard System 99-00964-20 A0

System Information

Allows you to switch system information.

Command Response Powered off

get projectorid projectorid=[current] no

get serialnum serialnum=[current] yes

get lamphrs lamphrs=[current] yes

get syshrs syshrs=[current] yes

get fwverddp fwverddp=[current] yes

get fwvernet fwvernet=[current] yes

get fwvermpu fwvermpu=[current] yes

get fwver fwver=[current] yes

get bootver bootver=[current] yes

Field Possible Values Description

current projectorid 0 to 99 Displays the projector’s assigned

current serialnum xxxxxxxxxxxxx Displays the projector ’s serial number

current lamphrs 0 to 5000 Displays the current lamp hour usage

current syshrs 0 to 5000 Displays the current system

current fwverddp x.x.x.x Displays the projector’s DDP version

current fwvernet x.x.x.x Displays the projector’s network

current fwvermpu x.x.x.x Displays the MPU version

current fwver x.x.x.x Displays the ECP application version

current bootver x.x.x.x Displays the bootloader version

ID number

hour usage

rmware version

fi

99-00964-20 A0 Appendix A: Remotely Managing Your Interactive Whiteboard System 45

46 Appendix A: Remotely Managing Your Interactive Whiteboard System 99-00964-20 A0

Appendix B: Replacing Your UF55 Projector Lamp

This appendix has detailed instructions on how to replace your projector lamp. Topics include the following:

• Replacing the Projector Lamp (this page)

– Removing the Projector from the Boom (page 49)

– Replacing the Projector Lamp Module (page 52)

– Re-attaching the Projector (page 54)

– Resetting the Lamp Timer (page 57)

Replacing the Projector Lamp

If a lamp fails, or if a replacement message appears on the screen of the UF55 projector, a qualified person can
replace the projector lamp. Don’t access the service panel without a replacement lamp and instructions in hand.

WARNING

NOTE: Ensure that you remove the plastic lens cover from the projector.

Do not attempt to service the projector other than performing routine lamp replacement. Service
should be performed only by an authorized service provider. Other than the lamp module, there
are no user-serviceable parts inside the unit.

99-00964-20 A0 Appendix B: Replacing Your UF55 Projector Lamp 47

WARNING

• If the lamp has shattered or burst, call an authorized SMART reseller for instructions.
Do not attempt to replace the lamp. Do not touch the glass fr

agments because they might
cause injury. Leave and then ventilate the area where the lamp shattered or burst. Wash
your hands thoroughly if you have come into contact with lamp debris. Thoroughly clean the
area around the projector, and discard any edible items placed in that area because they
may be contaminated.

• The lamp used in the UF55 projector contains mer

cury. Recycle or dispose of it as

hazardous waste, in accordance with local regulations.

• Use only replacement lamps approved by S

authorized SMART reseller for replacement parts.

• Turn off the projector and wait 30 minutes for the

MART Technologies. Contact your

lamp to cool completely before removing

the old lamp assembly.

• Never replace the lamp assembly with a p

• Do not open or disassemble the projector

• Avoid turning off the projector during the lamp ignition

reviously used lamp assembly.

as this may cause electric shock.

phase as this may lead to premature
lamp failure. Before turning the projector off, keep the lamp on for a minimum of 15 minutes
after turning it on to preserve the lamp life.

• This projector detects its own remaining la

mp life. Replace the lamp when lamp life warning

messages appears.

• If you continue to use the projector after the replacement message appears, the lamp might
atter or burst, scattering glass throughout the projector headWhen the lamp is

sh
approaching the end of its life, the message “Lamp is approaching the end of its useful life in
full power operation” appears on the screen. Contact your
service center to change the lamp as soon

• Remove the projector from the projector’s arm be

as possible.

fore servicing the lamp. Complete the

authorized SMART reseller or

procedure described in this document before following the instructions included in your
replacement lamp box.

• Replacing the lamp in a boom-mounted projector might result in

• Uncovering the lamp while the projector is mounted on a

a fall or injury.

projector’s arm might lead to

product damage or personal injury from falling pieces of glass if the lamp is broken.

• Wear protective eyewear while changing the lamp. Failure to do

so can cause injury or loss

of eyesight if the lamp shatters or bursts.

• To prevent premature lamp failure or exposure to mercury, always handle the fragile lamp

assembly wit

h care. Use gloves when touching the lamp. Do not touch the lamp with

your fingers.

• Cleaning a boom-mounted projector may result in a fall or injury.

48 Appendix B: Replacing Your UF55 Projector Lamp 99-00964-20 A0

Removing the Projector from the Boom

Before you can replace the projector lamp, you must remove the projector from the boom.

WARNING

Two people are required to remove the projector.

To remove the projector from the boom

1. Wait for the projector to cool by allowing
the fan to

completely shut down.
Disconnect the power cable at the
projector to shut down the lamp.
Disconnect the power cable from the
power outlet.

2. Disconnect all remaining connected
cables. Pull the cable cover forward and
leftward to remove the cable cover from
the slot.

99-00964-20 A0 Appendix B: Replacing Your UF55 Projector Lamp 49

3. While firmly holding the projector with
your hand, and without putting pressure or
weight on the projector boom, remove the
one screw holding the cover in place. Put
the screw in a safe place. Remove the
cover on the top of the boom.

50 Appendix B: Replacing Your UF55 Projector Lamp 99-00964-20 A0

4. If you use a projector padlock, make sure

that you remove it from the locking loop. If
you need access to your projector locking
screw, loosen the wingnut, slide the
projector all the way back away from the
interactive whiteboard’s screen, and then
tighten the wingnut.

5. Remove the one screw on the bracket

with a Phillips® No. 2 screwdriver. The
projector may drop freely if it is moved
around with the screw not in place.
Use two hands when removing the
projector from the boom. Put the screw in
a safe place.

6. Carefully unhook the projector from the

hooks on the projector boom. Lay the
projector flat on your work area so that the
warning lights face upward.

99-00964-20 A0 Appendix B: Replacing Your UF55 Projector Lamp 51

Replacing the Projector Lamp Module

After you remove the lamp from the projector, follow these instructions to replace the lamp.

To remove the old lamp

1. Turn off the projector by pressing the

button located on the remote

power

control. Make sure that the fan is
completely off and then disconnect the
power cable.

2. Wait at least 30 minutes for the projector
to completely cool down.

3. Pull up the outer lamp cover using

your finger.

4. Remove the outer lamp cover and keep it

in a safe place.

To insert the new lamp

1. Loosen the two screws on the inner lamp

module with a Phillips No. 2 screwdriver.
The screws release from the projector but
not from the lamp module.

2. Allow sufficient time for the lamp and inner

lamp cover to cool. They should feel cool
enough to touch and to work with easily.

52 Appendix B: Replacing Your UF55 Projector Lamp 99-00964-20 A0

3. Pull up on the handle of the old lamp.

Don’t touch any part of the lamp except
the housing.

4. Remove the old lamp. Recycle or dispose

of the old lamp according to your local
waste authority.

5. Remove the new lamp from all of

its packaging.

6. Put the new lamp into the lamp slot, and

push it all the way down. Tighten the lamp
locking screws until the new lamp
is secure.

99-00964-20 A0 Appendix B: Replacing Your UF55 Projector Lamp 53

7. Put the outer lamp cover back into its
original position.

Re-attaching the Projector

WARNING

Two people are required to mount the projector.

To re-attach the projector to the boom

1. Align the hooks on the boom with the slots
on the projector, and then slide the projector
into place.

NOTE: Hold the projector firmly when
re-attaching it. The projector is the only part
moving. The boom stays stationary.

54 Appendix B: Replacing Your UF55 Projector Lamp 99-00964-20 A0

2. Retrieve the projector plate screw that you

removed when you took the projector off the
boom. Secure the projector to the plate with

the screw.

3. Re-attach your projector padlock (optional).

4. Connect all cables to the projector and

then attach the cable cover.

5. Connect the power cable to the wall power

outlet. Wait for the projector to turn
on completely.

99-00964-20 A0 Appendix B: Replacing Your UF55 Projector Lamp 55

6. To re-adjust your image, see pages
9 to 13. Attach the cover on the top of the
boom. Tighten the screw until it is secure,
without putting pressure or weight on the
projector boom.

56 Appendix B: Replacing Your UF55 Projector Lamp 99-00964-20 A0

Resetting the Lamp Timer

After you replace the lamp, reset the lamp timer.

To reset the lamp timer

1. Press the power button on the ECP or the remote control to start the system. The ECP’s power light

turns solid gr

2. To confirm that the lamp timer has been reset, access the service menu by pressing DOWN , UP ,

UP , LEFT , UP on the remote control. Select on the lamp. Select Lamp Hour Reset > Yes.

Your lamp reset count increases by one.

3. Wait five minutes for the projector lamp to warm up.

4. Put the system into Idle mode by pressing the power button twice on the ECP or remote control. The power
button light on the ECP turns solid amber when the system is in Idle mode.

NOTE: The lamp may take up to 15 minutes to re-strike.

5. When you are ready to use the system, press the power button on the ECP to start the system.

een when the system starts.

99-00964-20 A0 Appendix B: Replacing Your UF55 Projector Lamp 57

58 Appendix B: Replacing Your UF55 Projector Lamp 99-00964-20 A0

Hardware Environmental Compliance

SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and
disposed of in a safe and environmentally friendly manner.

Waste Electrical and Electronic Equipment Regulations (WEEE Directive)

Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment sold within
the European Union.

When you dispose of any electrical or e
strongly encourage you to properly recycle the electronic product when it has reached end of its life. If you
require further information, please contact your reseller or SMART Technologies for information on which
recycling agency to contact.

lectronic equipment, including SMART Technologies products, we

Restriction of Certain Chemicals (REACH Directive)

The European Union has enacted the EU REACH Directive which restricts the use of certain chemicals in
products. SMART Technologies is committed to complying with this initiative.

Restriction of Certain Hazardous Substances (RoHS) Directives

This product meets the requirements of the European Union’s Restriction of Certain Hazardous Substances
(RoHS) Directive 2002/95/EC.

Consequently, this product also complies with other regulations that have arisen in
and that reference the European Union’s RoHS directive.

various geographical areas,

Batteries

Batteries are regulated in many countries. Check with your reseller to find out how to recycle used batteries.

Packaging

Many countries have regulations restricting the use of certain heavy metals in product packaging. The packaging
used by SMART Technologies to ship products complies with applicable packaging laws.

99-00964-20 A0 Hardware Environmental Compliance 59

China’s Electronic Information Products Regulations

China regulates products that are classified as EIP (Electronic Information Products). SMART Technologies
products fall under this classification and meet the requirements for China’s EIP regulations.

U.S. Consumer Product Safety Improvement Act

The United States has enacted the Consumer Product Safety Improvement Act which limits the lead (Pb) content
in products. SMART Technologies is committed to complying with this initiative.

60 Hardware Environmental Compliance 99-00964-20 A0

Customer Support

Online Information and Support

Visit www.smarttech.com/support to view and download user’s guides, how-to and troubleshooting articles,
software and more.

Training

Visit www.smarttech.com/trainingcenter for training materials and information about our training services.

Technical Support

If you experience difficulty with your SMART product, please contact your local reseller before contacting SMART
Technical Support. Your local reseller can resolve most issues without delay.

NOTE: To locate your local reseller, visit www2.smarttech.com/st/en-US/Where+to+Buy

All SMART products include online, telephone, fax and e-mail support:

Online: www.smarttech.com/contactsupport

Telephone: [phone] or

Toll Free 1.866.518.6791 (U.S./Canada)
(Monday to Friday, 5 a.m. – 6 p.m. Mountain Time)

Fax: [phone]

E-mail: [e-mail]

Shipping and Repair Status

Contact SMART’s Return of Merchandise Authorization (RMA) group, Option 5, +1.866.518.6791,
for shipping damage, missing part and repair status issues.

.

General Inquiries

Address: SMART Technologies

3636 Research Road NW
Calgary, AB T2L 1Y1
CANADA

Switchboard: +1.403.245.0333 or
Toll Free 1.888.42.SMART (U.S./Canada)

Fax: [phone]

E-mail: [e-mail]

Registration

To help us serve you, register online at www.smarttech.com/registration.

99-00964-20 A0 Customer Support 61

Warranty

Product warranty is governed by the terms and conditions of SMART’s “Limited Equipment Warranty” that
shipped with the SMART product at the time of purchase.

62 Customer Support 99-00964-20 A0

Index

A

Adjusting

Default settings

Auto input search, 26
Keystone, 26

Image adjustment options, 27

Brightness, 25
Contrast, 25

Keystone alignment, 8
Position adjustment options

Frequency, 25
Horizontal position, 25
Vertical position, 25

Projector settings, 27

Automatically switching source inputs, 26

B

Batteries, 59
Before installing your system

Environmental requirements, 6
Location, 7

C

Cables

Harness cable (ECP), 3

Cautions

Dust, 6
Electrostatic discharge, 6
Environment, 6
Humidity, 6

Water and fluid resistance, 6
China’s Electronic Information, 60
Cleaning

Mirror, 29

Your UF55 projector, 29
Connecting

Connecting a host computer to the ECP, 15, 20

Digital and document cameras, 21

DVD players and VCR’s, 21

Peripheral visual or audio-visual devices, 21

E

Environmental requirements

Cautions, 6
Dust and scratching, 6
Electrostatic discharge, 6
Humidity, 6
Water and fluid resistance, 6
Wave interference, 7

Extended control panel (ECP)

About, 3
Connecting a host computer, 15, 20
Connecting peripheral audio-visual devices, 21

I

Installing

Adjusting keystone alignment, 8
Environmental requirements, 6
Notebook software, 15

K

Keystone

Definition, 8
Adjusting Vertical, 8
Adjusting Horizontal, 8

L

Lamp replacement, 47

M

Maintaining, 47
Menu, 27
Mirror cleaning, 29

N

Notebook software, 15

P

Packaging, 59

99-00964-20 A0 Index 61

R

REACH directive, 59
Registration, 61
Remote control menu, 27
Removing the projector plate assembly, 47, 49
Replacing the projector lamp, 47
Resetting the lamp timer, 56
RoHS directives, 59

S

SMART Board interactive whiteboard system

About, 1
Before installing, 7
Connecting your computers, 19
Features, 2
Maintaining, 47
Recommended mounting height, 5, 7

Standard accessories, 3
Starting up your system, 23
System warning lights, 31

T

Troubleshooting

Warning lights, 31
Turning on your system, 23

Using the remote control, 24
Using your UF55 projector, 24

W

Warning lights, 31
Warranty, 62
Wave interference, 7
WEEE directive, 59

U

U.S. Consumer Product Safety, 60
UF55 projector

Adjusting settings, 27

Cleaning, 29

Remote control, 3, 24

Removing the projector plate assembly, 47

Replacing the lamp, 47

Resetting the lamp timer, 56

Using, 24

Won’t turn on, 31
UF55 projector

Removing the projector plate assembly, 49
Using

Adjusting your UF55 projector settings, 27

Image adjustment options, 27

Selecting an input, 23

Starting up your SMART Board interactive

whiteboard system, 23

62 Index 99-00964-20 A0

SMART Technologies

3636 Research Road NW

Calgary, AB T2L 1Y1

CANADA

www.smarttech.com/support

www.smarttech.com/contactsupport

Support +1.403.228.5940

Toll Free 1.866.518.6791 (U.S./Canada)

99-00964-20 REV A0