Smart Technologies 500 User Manual

SMARTPodium™ 500
Series

Interactive pen display

User’s guide

Product registration

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Register online at smarttech.com/registration.

Keep the following information available in case you need to contact SMARTSupport.

Serial number:

Date of purchase:

FCC warning

This equipment has been tested and found to comply wi th the li mits for a Cl ass A digital device, pursuant to Part 15 of theF CC Rules. These lim its are designed to provide
reasonable protection against harmful i nterference when the equipment is operated in a commercial envir onment. This equipment generates, uses and can radiate radio
frequency energy and, if not installedand used in accordance with them anufactur er’s instructions, may cause harmful interference to radio communications. Operation of
this equipm entin a residential area is li kely to cause harmful interference i n w hich case the user will be requir ed to correct the interference at his own expense.

Trademark no tice

SMARTPodium, DViT, SMARTInk,SMARTNotebook,SMARTMeetingPro, SMARTGoWire, SMARTBoard,smarttech, the SMART logo andall SMART taglines are
trademarks or registeredtrademarks of SMARTTechnologiesULC in the U.S. and/or other countries. Micr osoft, Windows, W indowsVista, Excel andPowerPoint are
either registered trademarks or trademar ks of Mi crosoft Corporation in the U.S. and/or other countries. Apple, Mac, M acOSand Fi nder are trademarks of Apple Inc.,
registered in theU .S. and other countri es. All other third-party product andcompany names may be trademarks of their respective owners.

Copyright notice

© 2011 SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated
into any language in any form by any means wi thout theprior w ritten consent of SMARTTechnologiesULC. Inform ationi n this manual is subject to change without notice
and does not represent a commitment on the part of SMART.

Oneor m ore of thefollowing patents: US6320597; US6326954; US6563491; US6741267; US6803906; US6919880; US6954197; US7151533; US7184030; US7236162;
US7619617; U S7692625; US7757001; US7932899; USD612396; USD616462;USD617332; USD636784;. Other patents pending.

10/2011

Important information

Before you install and use your interactive pen display, read and understand the safety warnings and

precautions in this user’s guide. These safety warnings and precautions describe the safe and correct

operation of your interactive pen display and its accessories, helping you to prevent injuries and

equipment damage. Ensure that your interactive pen display is always being used correctly.

Safety warnings and cautions

W  W A R N I N G

l If the screen is damaged, do not touch any liquid that leaks from it. This liquid is an irritant. If

the liquid makes contact with your skin, eyes or mouth, immediately rinse the area with

running water for at least 15 minutes. Consult a physician if the liquid makes contact with

your eyes or mouth.

l Do not open or disassemble the interactive pen display. You risk electrical shock from the

high voltage inside the casing. Opening the casing also voids your warranty.

l Do not let children play with the tethered pen. They may accidentally remove the small tip,

which can be a choking hazard.

l If the screen is damaged, be careful of glass fragments that can cut or injure.

l Do not disassemble the stand. You risk physical injury or damage to the stand.

Disassembling the stand also voids your warranty.

l Do not operate the stand’s incline adjustment levers when the interactive pen display is not

mounted on the stand, and do not lift the stand by the adjustment levers. The stand is spring-

loaded and without the weight of the interactive pen display, you risk injury or damage to the

stand.

i

I M P O R T A N T I N F O R M A T I O N

C  C A U T I O N – I N T E R A C T I V E P E N D I S P L A Y

l Avoid excessive vibration of the interactive pen display or the tethered pen. Hitting or

dropping the interactive pen display can damage the protective plate or other components.

l Do not touch the screen with sharp or metallic objects that could scratch the screen.

l Use only a damp cloth to clean the screen. Do not apply glass cleaner, organic solvents

(such as alcohol), or even a mild detergent to the screen. If you use these cleaners, you may

damage the screen’s finish or the unit’s electronics. Using such cleaners also voids the

warranty.

l Use only a damp cloth or a cloth dampened with very mild detergent to clean the unit casing

or tethered pen. Do not apply paint thinner, benzene, alcohol or other solvents to the casing.

If you use these cleaners, you may damage the finish. Using such cleaners also voids the

warranty.

l Use only the power adapter that came with the interactive pen display. Other adapters will

not work properly, can damage the interactive pen display, and can create a fire hazard.

Using a different power adapter also voids the warranty.

l Use only the tethered pen that came with the interactive pen display. Pens or styluses from

other products can damage the screen. Also, they will not work with the DViT™

(DigitalVisionTouch) technology.

l Do not use the interactive pen display in a facility control system or any other environment

that requires extremely high reliability; the interactive pen display can interfere with or cause

other electronic devices to malfunction, or other devices can interfere with or cause the

interactive pen display to malfunction. Where use is prohibited, turn off the interactive pen

display to prevent the possibility of it interfering with or causing other electronic devices to

malfunction. SMART does not accept any liability for direct or consequential damages.

l If you transport the interactive pen display over a distance, we strongly urge you to

completely repackage it using the original carton. We designed this packaging with optimal

shock and vibration protection. If the original carton is no longer available, pack all

components with as much padding as reasonably possible to protect the components from

excessive vibration or shock. Do not include loose components in the packaging that could

mark, scratch or otherwise damage the screen during the journey.

l Put the interactive pen display down carefully to ensure you do not damage the buttons.

Do not place the interactive pen display on a surface that will mark, scratch or damage the

screen.

l

Do not place sharp or heavy objects on the interactive pen display.

ii

I M P O R T A N T I N F O R M A T I O N

l Do not connect or disconnect the video or power cable if the interactive pen display or your

computer is on. If you do, you can damage the screen and/or the computer video card.

l If you move the interactive pen display, adjust the stand to its full upright position, and then

use both hands to hold the display unit and the stand separately.

l Do not expose your interactive pen display to high voltage electrostatic discharges or to a

build-up of electrostatic charge on the screen. This can cause discoloration and blotches on

the screen.

l If the interactive pen display is damaged, turn off the display and disconnect the power

adapter in order to prevent further damage or personal injury.

C  C A U T I O N – T E T H E R E D P E N

l The tethered pen is a sealed unit that contains electronics but no batteries. If you attempt to

open the tethered pen, you will damage these electronics. This makes the tethered pen

unusable and voids the warranty.

l Do not touch the screen with any instrument other than the supplied tethered pen, because

other instruments may damage the screen.

l Do not apply excessive pressure that can shorten the life of the tethered pen.

l Do not immerse the tethered pen in water.

C  C A U T I O N – E N V I R O N M E N T

l Avoid setting up and using the interactive pen display in an area with excessive levels of

dust, humidity and smoke or where it is exposed to direct sunlight, severe temperature

changes, heat from other appliances, water or any other liquid. Operate the interactive pen

display within a temperature range of 41°F and 95°F (5°C to 35°C) and a humidity range of

20% to 80% (non-condensing). However, you can store the interactive pen display within a

temperature range of 14°F to 140°F (-10°C to 60°C) and a humidity range of 20% to 90%

(non-condensing).

l Do not modify the power cable. Handle it carefully and avoid bending it excessively. Do not

place the power cable in an area where it is likely to be stepped on or pinched by items placed

on or against it. If you must run a cable over the floor, lay it in a flat, straight line, and secure it

to the floor with tape or a cable management strip of contrasting color.

l The interactive pen display comes with a three-prong, grounding-type power plug designed to

fit into a grounding-type power outlet. If you cannot insert the plug into a power outlet, contact

an electrician to replace the power outlet. Do not modify the power plug.

iii

I M P O R T A N T I N F O R M A T I O N

l Place the interactive pen display in a location where users will have clear and direct access

to the main power plug, because they must be able to disconnect the unit at all times. Always

disconnect the interactive pen display before you install any devices or perform any

maintenance.

l If possible, disconnect the interactive pen display before any thunderstorms. However, do

not touch the unit or the unit’s power plug during a thunderstorm, because there is a risk of

electrical shock.

l Disconnect the interactive pen display if you will not use it for an extended period.

l If the interactive pen display requires replacement parts, use parts that are specified by

SMARTTechnologies.

l Do not expose the interactive pen display to rain or moisture.

iv

Contents

Important information i

Safety warnings and cautions i

Chapter 1: About your SMARTPodium interactive pen display 1

Your interactive pen display features 2
Feature highlights 3
Your SMARTPodium interactive pen display 5
Illuminated buttons 7
Control panel 8
Connection panel 9

Chapter 2: Installing your SMARTPodium interactive pen display 11

System requirements 11
Installing your interactive pen display 13
Setting up your interactive pen display 13
Orienting your interactive pen display 16
Integrating other devices 18

Chapter 3: Installing SMART software 21

Installing SMARTNotebook software 21
Installing SMARTMeetingPro software 22

Chapter 4: Using your SMARTPodium interactive pen display 25

Turning your interactive pen display on and off 26
Using the tethered pen 26
Writing or drawing digital ink 28
Erasing digital ink 28
Changing eraser settings 29
Manipulating objects with the tethered pen 29
Entering text on the interactive pen display 30
Using the illuminated buttons 31
Working with Ink Aware applications 32
Working with non-Aware applications 33
Using a SMARTGoWire auto-launch cable 36

Chapter 5: Maintaining your SMARTPodium interactive pen display 39

Cleaning the screen 39
Cleaning the camera windows and reflective tape 40
Maintaining ventilation 41

v

C O N T E N T S

Preventing condensation 41

Chapter 6: Troubleshooting your SMARTPodium interactive pen display 43

Checking the power on your interactive pen display 44
Power button indicator issues 44
Checking the status on your interactive pen display 46
Status indicator issues 47
Tethered pen issues 47
Image issues 48
Control and writing issues 51
Mac-specific issues 52

Appendix A: Adjusting video settings with the on-screen display (OSD) menu 55

Changing settings in the OSD menu 55
OSD menu settings 56

Appendix B: Hardware environmental compliance 59

Waste Electrical and Electronic Equipment regulations (WEEE directive) 59
Restriction of Certain Hazardous Substances (RoHS directive) 59
Packaging 59
Covered electronic devices 60
China’s Electronic Information Products regulations 60

vi

Chapter 1

interactive pen display

Your interactive pen display features 2
Feature highlights 3

Software 3
Tethered pen and magnetic pen rest 3
SMARTInk 3
Illuminated buttons 3
Smooth Tilt Stand 3
Interactive surface 4
Power 4
Power saving 4
DViT technology 4
Durable surface 4
Cables 4
Security 4
USB disable 5
HDCP 5

Optional accessories 5
Your SMARTPodium interactive pen display 5
Illuminated buttons 7
Control panel 8
Connection panel 9

This chapter describes the features of your SMARTPodium 500 series interactive pen display and

provides information about product parts and accessories.

1

C H A P T E R 1

About your SMART Podium interactive pen display

Your interactive pen display features

Your SMARTPodium 500 series interactive pen display features DViT

technology on an LCD screen. DViT technology enables you to select,

write and erase on the interactive pen display surface. It also enables you

to do everything you can do at your computer—open and close

applications, conference with others, create new documents or edit

existing ones, visit websites, play and manipulate video clips and more—

just by touching the interactive pen display surface with the tethered pen.

In addition to the familiar features of other interactive pen displays, your

SMARTPodium 500 series interactive pen display includes illuminated

buttons, a magnetic pen rest, a Smooth Tilt Stand and HDCP compliancy.

Your interactive pen display works with your computer and SMARTProductDrivers to provide a

reliable interactive experience with the content from your computer.

You can also interact with content from additional devices, such as a document camera, that you can

connect using the USB receptacles. By connecting your interactive pen display to a projector or a

second display you can visually share your interactive experience with others, all while facing the

audience. As others view your interactions with your digital materials, you can write confidently and

smoothly with SMARTInk™. You can save your work directly into commonly used software

applications, such as Microsoft® Office and AutoCAD software or into the SMART software

applications that are included with your interactive pen display.

The following SMARTPodium 500 series interactive pen display models are available:

Model Dimensions Resolution

SMARTPodium 518 interactive pen display 18 1/2" (47 cm) diagonal 1366 × 768

SMARTPodium 524 interactive pen display 24" (61 cm) diagonal 1920 × 1080

2

C H A P T E R 1

About your SMART Podium interactive pen display

Feature highlights

Refer to the following for more feature highlights.

Software

Your SMARTPodium 500 series interactive pen display includes either SMARTNotebook™

collaborative learning software or SMARTMeetingPro™ software. To use all the features of your

interactive pen display described in this guide, go to smarttech.com/software and ensure that you

have the latest version of SMART software and SMARTProductDrivers installed on your computer.

You can also use your SMARTPodium 500 series interactive pen display with a SMARTGoWire™

auto-launch cable with SMARTMeetingPro software.

Tethered pen and magnetic pen rest

Control your computer and comfortably write over any application from the interactive pen display

using the ergonomic soft-grip tethered pen. You can rest your hand naturally on the interactive display

as you write in SMARTInk since the tethered pen is your interactive point of contact on the screen.

The tethered pen is battery-free so you never incur additional costs for replacement batteries.

Securely rest the tethered pen in the magnetic pen rest when you’re finished writing so you always

know where to locate the tethered pen.

SMARTInk

SMARTInk smoothes out the appearance of the digital ink, which improves the legibility of your

handwriting as you write over applications, websites and videos.

Illuminated buttons

Using the illuminated buttons on your interactive pen display, you can set the current function of the

tethered pen and instantly start SMART software programs. The buttons on the frame are backlit for

easy recognition. When you press the Pen Color, Eraser or Select button, the backlight brightens to

indicate the active button.

Smooth Tilt Stand

Easily adjust the height of your interactive pen display by pressing the lever on the Smooth Tilt Stand

to recline the angle of the unit.

3

C H A P T E R 1

About your SMART Podium interactive pen display

Interactive surface

Your interactive pen display has a liquid crystal display (LCD) screen and acts as an input and output

device when you touch it with the tethered pen. The native aspect ratio is 16:9 with flexible scaling

options to support 4:3 and 16:10.

Power

The interactive pen display uses a 12V DC power supply adapter, which comes with the unit.

N  N O T E

The interactive pen display switches to the appropriate voltage automatically.

Power saving

The interactive pen display conforms to the Video Electronics Standards Association (VESA®)

power saving guidelines.

DViT technology

Four digital cameras, one in each corner of the interactive pen display, track the position of the

tethered pen as it moves across the interactive surface.

Durable surface

The interactive surface features hardened glass that is scratch-resistant and optimized for projection.

Cables

Connect your interactive pen display to your computer with the included cables. See the

SMARTPodium quick connect guide (smarttech.com/kb/170009) for more information.

Security

Your interactive pen display features a Kensington® security slot on the back of the display. Lock

your interactive pen display with a security cable (not included) to help safeguard it from theft.

4

C H A P T E R 1

About your SMART Podium interactive pen display

USB disable

You can mechanically disable the USB A receptacles to prevent users from opening files from or

saving files to USB drives using this receptacle. See smarttech.com/kb/170004 for more information.

C  C A U T I O N

Only do this if you want to permanently disable the USB A receptacles. Once the USB receptacles

are disabled, you cannot enable them again.

HDCP

Your SMARTPodium 500 series interactive pen display is HDCP 1.3 compliant.

Optional accessories

For more information on optional accessories, contact your authorized SMART reseller.

Your SMARTPodium interactive pen display

Use the illustration below to familiarize yourself with the components of your interactive pen display.

5

C H A P T E R 1

About your SMART Podium interactive pen display

Component Description

A Illuminated buttons Press the illuminated buttons for quick access to pen colors and

other functions. See Using the illuminated buttons on page 31 for

more information.

B Interactive screen Displays your content on an 18.5" (47 cm) or 24" (61 cm) high

definition progressive scan LCD display to show wide format video

and high resolution images.

C Control panel Contains the on-screen display (OSD) control buttons and three

USB A 2.0 receptacles. See Control panel on page 8 for more

information.

D Status indicator Indicates the communication status of the interactive pen display.

See Checking the status on your interactive pen display on page

46 for more information.

E Power button Indicates whether power is reaching the interactive pen display.

See Checking the power on your interactive pen display on page 44

for more information.

F Magnetic pen rest Stores the tethered pen when you finish writing so you always

know where to locate the pen next.

G Tethered pen Touch the tethered pen to the interactive pen display surface to

control your computer and to write notes over any program or your

desktop with digital ink. The tethered pen is battery-free.

H Connection panel Contains the connections needed to use your interactive pen

display with your computer and other devices. See Connection

panel on page 9 for more information.

6

C H A P T E R 1

About your SMART Podium interactive pen display

Illuminated buttons

Use the following illustration to familiarize yourself with the buttons on the top of your interactive pen

display. See Using the illuminated buttons on page 31 for more information.

Button Description

A Capture

B Launch software

C Keyboard

D Eraser

E Black color ink

F Red color ink

G Green color ink

H Blue color ink

I Select

J Right-click

K Help

L Orient

7

C H A P T E R 1

About your SMART Podium interactive pen display

Control panel

Use the illustration below to locate the on-screen display (OSD) control buttons and connectors on

the left side of your interactive pen display.

Item Description

A OSD control buttons

B USB receptacles Use the three USB A 2.0 receptacles to connect USB devices.

Use to select and configure options in the on-screen display menu
settings. See Changing settings in the OSD menu on page 55 for
more information.

8

C H A P T E R 1

About your SMART Podium interactive pen display

Connection panel

Use the illustration below to locate the connectors on the right side of your interactive pen display.

Connector Description

A Power cable receptacle Connects the power cable from your interactive pen display to a DC

adapter.

B Analog/Digital switch

C Video in Connects the DVI-I cable from your interactive pen display to your

D Video out Connects the DVI-I cable from your interactive pen display to a

E USB B receptacle Connects the USB cable from your interactive pen display to your

F Pen tether receptacle Connects the pen to your interactive pen display.

Switch to Analog if you’re using a VGA connection or to
Digital if you’re using a DVI connection.

computer or laptop.

second display or device. The second display or device mirrors

what appears on your interactive pen display.

computer or laptop.

9

Chapter 2

interactive pen display

System requirements 11

For Windows® operating systems 11

For Mac operating system software 12

Video cards 12

Monitors and projectors 12
Installing your interactive pen display 13
Setting up your interactive pen display 13

Determining the best location for your interactive pen display 13

Setting up your work area 14

Changing the angle of your interactive pen display 14

Removing and installing the Smooth Tilt Stand 15
Orienting your interactive pen display 16
Integrating other devices 18

This chapter provides additional considerations and details for installing your interactive pen display.

System requirements

Before installing your SMARTPodium 500 series interactive pen display, make sure your computer

meets the following requirements.

For Windows® operating systems

l WindowsVista®, WindowsVista 64-bit, Windows XP or Windows XP 64-bit operating system

l DVI or VGA video receptacle

l Available USB receptacle

11

C H A P T E R 2

Installing your SMART Podium interactive pen display

For Mac operating system software

l MacOS X operating system software 10.4 or later

l DVI or VGA video receptacle

l Available USB receptacle

N  N O T E S

l You need a suitable video adapter to connect the VGA to DVI-A cable or the DVI-D to DVI-D

cable.

l For specific system requirements, see the release notes for your SMARTNotebook software

or SMARTMeetingPro software at smarttech.com/downloads.

Video cards

Your interactive pen display supports both digital (DVI) and analog (VGA) video signals. If you’re

updating your video card, complete the video card hardware and software installation before

connecting your interactive pen display. If you have another display that’s compatible with your video

card, you can connect that display to the card in order to verify the video card is operating correctly.

Although you can quickly connect the interactive pen display to a video card with either DVI or VGA

signals, a DVI signal generally results in better performance. If your display has a digital in and digital

out, there will be no conversion in the display.

N  N O T E

l Your interactive pen display doesn't convert video signal and simply passes the signal

through as it is received. Digital In will be Digital Out and Analog In will be Analog Out.

l Depending on the capabilities of your video card and operating system, you may be able to

set up your interactive pen display as a mirrored, extended or independent display. For more

information, see your video card documentation.

Monitors and projectors

You can use your interactive pen display as a standalone interactive display or with another display.

You can connect a second device, such as a projector or a monitor, to the Video OUT receptacle on

your interactive pen display. When connected using the Video OUT, the second device mirrors the

image on your interactive pen display. Complete the interactive pen display installation before

connecting a second device.

12

C H A P T E R 2

Installing your SMART Podium interactive pen display

N  N O T E

For more information on configuring your computer and operating system for use with multiple

monitors, see your hardware and operating system documentation.

Installing your interactive pen display

To install your interactive pen display, refer to the Quick Connect guide that came with your product.

You can also find this document on the SMART Support website at smarttech.com/kb/170009.

Orient your interactive pen display after you install it. See Orienting your interactive pen display on

page 16 for more information.

C  C A U T I O N

l Connect your interactive pen display to a computer with a video card that supports a refresh

rate of 76 Hz. If the frequency of the signal is configured higher than 76 Hz, the image may

display fine striping (such as screen stripes) or it may appear to flicker or display a wavy

pattern.

l An inappropriate video card in your computer may damage the interactive screen of your

interactive pen display.

N  N O T E S

l When a still image is displayed for a long period of time, an afterimage can remain for a short

time. To prevent this, use a screen saver or other power management feature.

l To display HDCP content, your video card also needs to be HDCP 1.3 compliant.

Setting up your interactive pen display

Before you use your interactive pen display, make sure you determine the best location, work area

and angle for the display.

Determining the best location for your interactive pen display

Install your interactive pen display in a cool, dry location without excessive levels of dust, humidity

and smoke. Operate the interactive pen display in an environment within a temperature range of 41°F

to 95°F (5°C to 35°C) and within a humidity range of 20% to 80% (non-condensing). You can store the

interactive pen display within a temperature range of 14°F to 140°F (-10°C to 60°C) and a humidity

range of 20% to 90% (non-condensing).

13