SmartSense by Digi TMWIFI440Z User Manual

186 Lincoln Street, 8th Floor, Boston MA 02111 | p: [phone] | f: [phone] | www.tempalert.com | [e-mail]

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Ethernet Gateway

User Manual

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TempAlert Ethernet Gateway

User Manual

www.tempalert.com

Tel: [phone]

Page 2 of 22 TempAlert Ethernet Gateway User Guide v 4.22

186 Lincoln Street, 8th Floor, Boston MA 02111 | p: [phone] | f: [phone] | www.tempalert.com | [e-mail]

Table of Contents

INTRODUCTION 3

AT A GLANCE 4

ETHERNET GATEWAY SETUP VIA DHCP 5

ETHERNET GATEWAY SETUP VIA STATIC IP 6

JACKS, BUTTONS, AND PORTS 9

TROUBLESHOOTING THE ETHERNET GATEWAY 10

TROUBLESHOOTING NETWORK ISSUES 10
LED INDICATOR LIGHTS 10
NO READINGS 13
TEMPERATURE READING IS A FEW DEGREES WARMER OR COLDER THAN EXPECTED 14

USING WIRELESS SENSORS 15

TROUBLESHOOTING THE WIRELESS SENSOR 17
LED INDICATOR LIGHTS 18

IMPORTANT USAGE INFORMATION 19

CONTACT US 22

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TempAlert Ethernet Gateway

User Manual

www.tempalert.com

Tel: [phone]

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186 Lincoln Street, 8th Floor, Boston MA 02111 | p: [phone] | f: [phone] | www.tempalert.com | [e-mail]

Introduction

Thank you for choosing TempAlert’s Ethernet Gateway as your preferred monitoring solution!
Follow this user manual for proper use of your new system. Please keep this guide handy for
future operational reference.

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TempAlert Ethernet Gateway

User Manual

www.tempalert.com

Tel: [phone]

Page 4 of 22 TempAlert Ethernet Gateway User Guide v 4.22

186 Lincoln Street, 8th Floor, Boston MA 02111 | p: [phone] | f: [phone] | www.tempalert.com | [e-mail]

At a Glance

The Ethernet Gateway (Model # TM-WIFI440-Z) is a remote monitoring system that connects
directly to the Internet through Ethernet cable connection (DHCP or Static IP). Connect
Wireless Sensors to the Ethernet Gateway to remotely monitor temperature, humidity, and
more, and configure alerts when conditions fall outside of your set ranges.

The Ethernet Gateway can use either wired sensors (connected directly to the unit) or wireless
sensors. Each Ethernet Gateway unit can be linked up to 15 wireless sensors and up to four
wired sensors. Each sensor reading is transmitted to our monitoring dashboard: InsightsTM; and
if our monitoring dashboard does not hear from your gateway(s), you will be notified via
Missed Report alerts as part of our system Health Check feature.

TempAlert Ethernet Gateway

User Manual

www.tempalert.com

Tel: [phone]

Page 5 of 22 TempAlert Ethernet Gateway User Guide v 4.22

186 Lincoln Street, 8th Floor, Boston MA 02111 | p: [phone] | f: [phone] | www.tempalert.com | [e-mail]

Ethernet Gateway Setup via DHCP

1. Connect the Ethernet Gateway to power using the power adapter and cable included in the
product box. You will see a blue light flashing as the device boots up. Connect the Internet
router to the Internet port on the Ethernet Gateway using an Ethernet cable (not included). You
should see a single blink on both LAN and Internet after a successful transmission.

2. Open a web browser on your computer and go to insights.tempalert.com. Once the page
loads, enter the login credentials provided to you at the time of purchase.

3. Set up your preferences, device and sensor alerts. For more information, please view the
InsightsTM User Manual for more set up help, tips, and suggestions for optimal performance.

TempAlert Ethernet Gateway

User Manual

www.tempalert.com

Tel: [phone]

Page 6 of 22 TempAlert Ethernet Gateway User Guide v 4.22

186 Lincoln Street, 8th Floor, Boston MA 02111 | p: [phone] | f: [phone] | www.tempalert.com | [e-mail]

Ethernet Gateway Setup via Static IP

1. Connect the Ethernet Gateway to power using the power adapter and cable included in the
product box. You will see a blue light flashing as the device boots up. Connect the Ethernet
Gateway from its PC port to a computer’s Ethernet port using an Ethernet cable (not included).

2. Open a web browser on your computer and go to 10.99.99.1. Once the page loads, enter
the login credentials. Username is admin and the password is provided on the device’s label
found on the side opposite to the LEDs.

TempAlert Ethernet Gateway

User Manual

www.tempalert.com

Tel: [phone]

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186 Lincoln Street, 8th Floor, Boston MA 02111 | p: [phone] | f: [phone] | www.tempalert.com | [e-mail]

3. Set “Obtain Wan IP Via” to “Use Static IP” and input your network settings then finally click
“Save Network Settings”.

4. Connect the Internet router to the Internet port on the Ethernet Gateway using an Ethernet
cable (not included). You should see a single blink on both LAN and Internet after a successful
transmission.