ST13-8
Android system recovery screen
Factory Data Reset
If you have set a password on your tablet and forgotten the password, follow the instructions below to reset the tablet
to factory settings. Please note: this will erase all data on the tablet including the password settings, any saved apps,
photos, videos and any other saved information. Once finished, the tablet will be restored to factory default settings
including all factory preinstalled apps. Any apps you have purchased and/or downloaded to the tablet will need to be
reinstalled manually when finished.
IMPORTANT: make sure you have charged the tablet for at least one hour before performing this reset.
NOTE: Some screenshots below may differ slightly depending on which model tablet you are using. The choice
selection will be the same.
1. Make sure the tablet is powered OFF. You can double check this by quick-pressing the power button to see if the
tablet is still powered on.
2. Press and HOLD the [VOL+] button and the [POWER] button together for 5 full seconds then release both
buttons. Wait for the “Android system recovery” to show on the tablet.
3. Use the [VOLUME] buttons to scroll through the selections. Scroll to option "wipe data/factory reset" then
press the [POWER] button to confirm the selection. Wait for the Confirm wipe screen to show:
Android system recovery utility screen
4. Use the [VOLUME] buttons to scroll to "Yes -- delete all user data", then press the [POWER] button to confirm
the selection. Wait for the Android system recovery utility screen to show:
5. Use the [VOLUME] buttons to navigate to "Reboot system now”, then use the [POWER] button to make the
selection.
6. The tablet will power down then back on and the Smartab logo will show. The tablet will take about ten minutes
to reload the original factory settings. DO NOT press anything on the tablet while this is happening. Wait for the
Welcome screen to show: