In the box
Care & safety precautions Expanding the storage
Buttons, ports & hardware
2-IN-1
10.1”
TABLET/LAPTOP
USER GUIDE
ST1020
10.1” tablet
Keyboard
2-IN-1
10.1”
TABLET/LAPTOP
USER GUIDE
ST1020
User guide
Micro USB
cable
Charger
• During charging, keep your device and charger near room temperature for efficient battery charging.
• New batteries are not fully charged.
• New batteries or batteries stored for a long time may take more time to charge.
• The included charger is intended for indoor use only.
• Service should only be provided by an authorized service provider.
• Never attempt to disassemble, repair or modify the tablet yourself.
• Do not use the tablet in rain or other wet locations.
• Avoid spilling any liquid on the tablet.
• In case the tablet gets wet, unplug all cables and turn off the tablet.
• Do not attempt to dry the tablet with an external heat source.
• Unplug all cables and turn off the tablet before cleaning.
• Use a soft, lint-free cloth to clean the tablet and display.
• Avoid getting moisture in open ports.
• Do not use household cleaners, solvents, alcohol, or abrasives to clean the tablet.
• Routinely check the tablet for proper and safe conditions. If there is any damage, or broken parts, remove the tablet from use.
• If for any reason the screen (display) is fractured or cracked, immediately remove this product from use and contact Customer Support.
• It is rare but possible for seizures to be triggered by light flashes or patterns such as those on computer or TV screens. To reduce exposure to this
potential hazard, play/watch in a well-lit room, sit an appropriate distance from the screen and take 10- to 15-minute breaks every hour.
• Cords could be a strangulation hazard.
• Keep out of reach of children under 3 years of age.
• Children pulling on the cord could cause the computer monitor or other equipment to which the device is connected to fall with
possibility of property damage, serious injury, or death. Adult supervision required during use.
• Long-term exposure to loud sounds, at high volume, may result in permanent hearing loss.
• When using headphones or earbuds, it is recommended that the product is listened to at lower volumes for shorter periods of time.
Set the volume while in a quiet environment; turn the volume down if you cannot hear the people speaking near you.
• Limit the listening time to 90 minutes, followed by a quiet period. The louder the volume, the less time required before your hearing
may be affected.
• If you experience ringing in your ears or hear muffled speech, stop listening and have your hearing checked.
WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRICAL SHOCK, DO NOT EXPOSE THIS PRODUCT TO
RAIN OR MOISTURE.
WARNING
RISK OF ELECTRIC SHOCK
DO
NOT OPEN
THE LIGHTNING FLASH WITH ARROWHEAD
SYMBOL, WITHIN AN EQUILATERAL TRIANGLE,
IS INTENDED TO ALERT THE USER TO THE
PRESENCE OF UNINSULATED “DANGEROUS
VOLTAGE” WITHIN THE PRODUCT’S ENCLOSURE
THAT MAY BE OF SUFFICIENT MAGNITUDE
TO CONSTITUTE A RISK OF ELECTRIC SHOCK
TO PERSONS.
WARNING: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE COVER
OR BACK.
NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION POINT WITHIN THE
EQUILATERAL TRIANGLE IS INTENDED TO
ALERT THE USER TO THE PRESENCE OF
IMPORTANT OPERATING AND MAINTENANCE
SERVICING INSTRUCTIONS IN THE LITERATURE
ACCOMPANYING THE PRODUCT.
1 2
3 4
Inserting a Micro SD card
The tablet supports Micro SD cards up to 64GB (not included).
5
7
6
To install a Micro SD card into the tablet, carefully insert the card as
shown below into the card slot until it clicks and locks into place.
To remove the Micro SD card, gently press it inward to eject.
9
11
10
8
Micro SD
card
12
�
13
Power button
1
Volume buttons
2
Front camera
3
Rear camera
4
Microphone
5
Headphone jack
6
Micro USB port
7
DC charger port
8
Micro SD card slot
9
Reset button
10
Speaker
11
Pogo pins
12
Touchpad
13
Tablet
(BACK)
Charging
Connect the tablet to a wall outlet using the included power adaptor
as shown below.
Charger
Tablet (SIDE)
When charging, the lightning
indicator will appear in the
battery icon.
Wall outlet
12:00
Charging
pin
Battery Tips:
• Turn off Wi-Fi when it’s not in use.
• Lock the tablet (turning the display off) to shorten charging time.
• To optimize battery time and performance, adjust the "Brightness"
and "Screen timeout" options in the Settings panel.
• It is recommended to keep the brightness level at 50% or under
if the tablet is in use while charging.
Turning on the tablet
Press & hold the � button until the
startup screen appears.
Power off the tablet
Press & hold the � button until the
“Power off” option appears.
Lock the tablet (standby)
Briefly press the � button. (Lock
the tablet to conserve the battery).
Unlock the tablet
Briefly press the � button, and
slide the ”Lock icon” up.
Resetting the tablet
If the tablet malfunctions or freezes,
you can use the reset button to restart it.
To reset the tablet, take a metal pin
(such as the end of a paper clip) and
gently push the recessed reset button
on the side of the tablet as shown
below.
Press the � button to restart.
Power button
Tablet (front view)
Lock screen
Metal pin
Reset button
Turning on Google PlayPower ON / OFF & Reset
�
Press and hold the � Power
1
button to get started.
go edition
Startup screen Setup wizard Google account
Follow the initial setup
2
wizard prompts.
If you use Gmail, you already have a Google account —if not,
you can create an account now.
To use the Google Play store, sign
3
into or create a Google account.
Google Play
Google Play is a digital content experience from Google where you
can find and enjoy your favorite music, movies, TV shows, books, and
Android™ apps and games. It’s your entertainment hub: you can access
it from the web or from your Android device, and all your content is
instantly available across your devices.
Play Books
Play Games Play Music
Play Movies
ConnectingNotifications and Quick SettingsHome Screen
Home Screen
Previous
Home
Multitasking
Widgets
To add a widget, press and hold
anywhere on the home screen, and
select the “Widgets” option.
Press and hold widgets to place them on the home screen as shown
below.
12:00
Swipe up the home screen to access the Apps Screen.
Home Screen
Apps Screen
Notifications panel
Swipe down from the top edge of the screen to display the Notifications
panel where you can browse and reply to your emails, check software
updates, reminders and more.
Home screen
Swipe down once
Quick Settings panel
Swipe down twice from the top edge of the screen to expand and
access the Quick Settings panel, where you can easily enable/disable
Wi-Fi, Bluetooth, Airplane mode and other settings.
Quick Settings panel
Quick Settings
panel
Swipe
down
twice
Wi-Fi and Bluetooth
®
To enable/disable Wi-Fi or Bluetooth®, simply tap the icons on the
Quick Settings panel as shown below.
To access more settings options, select the icon.
Quick Settings panel
Settings
Show your tablet's screen on devices with Miracast Wireless display
capabilities:
1. Turn on the Miracast feature on your Miracast supported TV or Miracast
dongle (not included).
2. Connect your tablet to the same Wi-Fi network as your Miracast enabled TV.
3. Go to Settings > Connected devices > Connection preferences > Cast
and tap on “ “.
4. Select “Enable wireless display”, then select the available display
that will appear.
Enable wireless display
Optimal video performance is achieved with videos that are 720p
or under.
Keyboard DockCast screen
• To dock the tablet to the keyboard,
align the tablet and the keyboard,
then slide the tablet into the dock
as shown below.
• To undock the tablet from the keyboard,
firmly hold the keyboard as shown
below, then gently pull the tablet
upwards.
The tablet will automatically
recognize the keyboard when
docked properly.
Tablet
Keyboard
IMPORTANT
The touchpad does not have a mechanical click. Tap to select.
Correct
Tap the touchpad
to select
Incorrect
Don’t push down
on the touchpad
FCC Part 15:
This equipment has been tested and found to comply with the requirements for a Class B digital device under
Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide
reasonable protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Re-orient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Do not attempt to repair or modify this equipment. Warning: Changes or modifications to this equipment not
expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
“This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.”
Shielded USB cables must be used with this unit to ensure compliance with the Class B FCC limits.
Information Regarding Exposure to Radio Frequency Energy
Your device is designed and manufactured not to exceed the emission limits for exposure to RF energy set by the
Federal Communications Commission of the United States (FCC). Information on your Device is on file with the
FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/ea/ after searching on the
FCC ID for your Device, which can be found on the back of the Device.
If your electronic device has internal memory on which personal or other confidential data may be stored, you
may want to perform a data sanitization process before you dispose of your device to assure another party
cannot access your personal data. Data sanitization varies by the type of product and its software, and you may
want to research the best sanitization process for your device before disposal. You may also check with your
local recycling facility to determine their data sanitization procedures during the recycling process.
Specific Absorption Rate (SAR)
This device meets the government’s requirements for exposure to radio waves. The Specific Absorption Rate
(SAR) limit set by the FCC is 1.6W/kg. The highest SAR value reported to the FCC for this device is 1.358W/kg
and complies with this limit.
Battery Disposal & Recycle
This device contains a Lithium-ion battery. The battery must be recycled or
disposed of properly. Contact your local waste management office for
information on battery recycling or disposal.
1-800-822-8837
Designed and distributed by Southern Telecom Inc. 5601 1st Avenue Brooklyn, NY 11220
© 2019 All Rights Reserved. Made in China.
SmarTab is a registered trademark of Southern Telecom Inc.
Google, Android, Google Play and other marks are trademarks of Google LLC.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc.
All other trademarks and trade names are those of their respective owners.
Limited WarrantyLegal information
LIMITED WARRANTY TO ORIGINAL CONSUMER
This Product (including any accessories included in the original packaging) as supplied and distributed new by an
authorized retailer is warranted by Southern Telecom, Inc. to the original consumer purchaser against defects in
materials and workmanship (“Warranty”) as follows:
Product Type: Tablet, Territory: United States/Canada, Parts Warranty: 1 Year, Labor Warranty: 1 Year
To obtain warranty service:
• Call the Customer Support number located below, or go to our website portal to receive an SRO number.
• Provide proof of the date of purchase within the package (Dated bill of sale).
• Prepay all shipping costs to the authorized service center, and remember to insure your return.
• Include a return shipping address (no P.O. Boxes), a telephone contact number, and the defective unit within
the package.
• Describe the defect or reason you are returning the product.
Customer Support:
1-877-768-8481 (Toll Free) www.southerntelecom.com
Monday - Friday: 8AM - 10PM (EST) Click on “Product Support”
Your product will be repaired or replaced, at our option, for the same or similar model of equal value if examination
by the service center determines this product is defective. Products received damaged as a result of shipping will
require you to file a claim with the carrier.
The shipping address of the authorized service center is:
Customer Service Dept. 36
c/o Southern Telecom
400 Kennedy Drive
Sayreville, NJ 08872
Warranty service not provided
This warranty does not cover damage resulting from accident, misuse, abuse, improper installation or operation,
lack of reasonable care, unauthorized modification including software modifications such as the installation of
custom firmwares. This warranty is voided in the event any unauthorized person opens, alters or repairs this
product. All products being returned to the authorized service center for repair must be suitably packaged.
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, OTHER THAN THOSE EXPRESSLY DESCRIBED ABOVE SHALL APPLY. DISTRIBUTOR FURTHER DISCLAIMS ALL WARRANTIES AFTER THE EXPRESS WARRANTY
PERIOD STATED ABOVE. NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BE BINDING
ON DISTRIBUTOR. REPAIR, REPLACEMENT, OR REFUND OF THE ORIGINAL PURCHASE PRICE - AT DISTRIBUTOR’S SOLE DISCRETION - ARE THE EXCLUSIVE REMEDIES OF
THE CONSUMER. IN NO EVENT WILL DISTRIBUTOR OR ITS MANUFACTURERS BE LIABLE FOR ANY INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE OR CONSEQUENTIAL
DAMAGES (SUCH AS, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS, SAVINGS, DATA OR RECORDS) CAUSED BY THE USE, MISUSE OR INABILITY TO USE
THE PRODUCT. EXCEPT AS STATED HEREIN, NO OTHER WARRANTIES SHALL APPLY. NOTWITHSTANDING THE FOREGOING, CONSUMER’S RECOVERY AGAINST DISTRIBUTOR
SHALL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT SOLD BY DISTRIBUTOR. THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL
CONSUMER WHO PURCHASED THE PRODUCT AND IS NOT TRANSFERABLE.
Some countries, states or provinces do not allow the exclusion or limitation of incidental or consequential damages
or allow limitations on warranties, so limitation or exclusions may not apply to you. This warranty gives you specific
legal rights, and you may have other rights that vary from state to state or province to province. Contact your
authorized retailer to determine if another warranty applies.