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SMARTelectric height-adjustable wall
stand
USER GUIDE
WSE-400 |
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Learn more
This guide and other resources for your SMART electric height-adjustable
wall stand are available in the Support section of the SMARTwebsite
(smarttech.com/support). Scan this QRcode to view these resources on your
mobile device.
Trademark n otice
SMARTBoard , smarttech, the SMART lo go and all SMART taglines are trad emarks or regi stere d trade marks of SMARTTe chnologi esU LC in the U.S . and/or other
countries. All third-party pr oduct and c ompany names may b e trade marks of their re sp ective owners.
Copyrigh t no tice
© 2 019SMARTT echnolog ies ULC. All rig hts r ese rve d. N o par t o f this publi cation may be repr oduced , transmitted, transcrib ed, stored in a r etrie val sys tem o r
translated into any language i n any fo rm b y any means without the pr ior written conse nt of SMARTT echnolog ies ULC. Information in this manual is s ubject to change
without notice and do es not r ep res ent a co mmitment on the p art o f SMART.
This p rod uct and/or use ther eof is covere d b y one o r more of the foll owing U .S. p atents:
www.smarttech.com/patents
10/2019
smar ttech.com/kb/171371
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Contents
Warnings, cautions and important information i
Warnings i
Cautions iii
Important information iv
Chapter 1: About your SMART electric height-adjustable wall stand 1
Features 1
Components 2
Accessories 3
Chapter 2: Using your SMARTelectric height-adjustable wall stand 5
Raising and lowering the stand 5
Chapter 3: Troubleshooting your SMART electric height-adjustable wall stand 7
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Warnings, cautions and important information
NOTE
Refer to the installation guide for important information about installing and setting up the stand.
Warnings
WARNING
l Read the following warnings carefully. Failure to read the warnings below or to follow the
installation instructions included with your SMART product could result in personal injury or
product damage.
l Ensure that the wall can support the combined weight of the display, mounts and
accessories. The maximum load for the stand is listed in the installation guide.
l To prevent injury, this product must be securely attached to the wall in accordance with the
installation instructions.
l The assembly and installation of this product is intended for a trained professional.
l The installer must follow the instructions in the installation guide. Not doing so can result in
injury or damage to equipment.
l Use only SMART-supplied mounting hardware or hardware that is designed to properly
support the weight of your product.
l Use the SMART product only for lifting a display that meets the size and weight limitations
indicated in the product specifications. Do not use the SMART product to lift people or
objects.
l Do not overload the SMART product with too much weight, as this can cause injury or
damage to the product.
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WARNINGS, CAUTIONS AND IMPORTANT INFORMATION
l Operating the SMART product can create a hand-crushing or hand-pinching hazard. To
prevent injury, keep hands and people away from crush and pinch locations on the product.
l Allow adequate clearance above and below the stand to ensure safe raising and lowering.
l Do not operate the SMART product if it is damaged.
l Do not use the stand near water.
l Only allow adults who are trained and able to use the SMART product safely to operate the
product.
l Do not allow children or people who are not able to safely operate the SMART product to
use the product.
l Do not allow children to operate or play with the SMART product.
l Do not climb (or allow children to climb) on a wall- or stand-supported SMART product.
Climbing on the SMART product could result in injury or product damage.
l Do not stand (or allow children to stand) on a chair to touch the surface of your SMART
product. Rather, mount the product at the appropriate height.
l Ensure that any cables extending across the floor to the SMART product are properly
bundled and marked to avoid a trip hazard.
l Unplug the power cord before cleaning the SMART product. Use only a dry or slightly
dampened cloth to clean the product.
l Do not allow children to clean or maintain the product without supervision.
l Do not defeat the safety purpose of the grounding-type plug. A grounding plug has two
blades or pins and a third grounding prong. The third prong is provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
l Do not alter or remove the grounding prong from the power cord.
l Improper use of the grounding plug can result in electric shock.
l Do not use a mains power adapter plug.
l Only use attachments/accessories specified by the manufacturer.
l The SMART product must be grounded to reduce the risk of electric shock in the event of
an electrical short circuit.
l Unplug the power cord before connecting and disconnecting the control panel.
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WARNINGS, CAUTIONS AND IMPORTANT INFORMATION
l Unplug the power cord if the SMART product malfunctions.
l To reduce the risk of fire or electric shock, do not expose the SMART product to rain or
moisture.
l Do not use the product if the power cord is damaged. Replace a damaged power cord only
with a new cord and power bar provided by SMART Technologies or a qualified service
technician.
l Do not modify or make changes to the control unit or hand switches.
l Do not open the control box. There is danger of electric shock.
l Allow only qualified service technicians to service the SMART product. Allowing anyone
else to service the product will void the warranty/guarantee.
l Refer all servicing to qualified service personnel. Servicing is required when the apparatus
has been damaged in any way, such as power-supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or has been dropped.
l Use only original accessories and replacement parts. Using other accessories or parts will
void the warranty/guarantee.
l Make sure the SMART product’s power cord is easily accessible at all times.
Cautions
CAUTION
l Operate the SMART product only indoors.
l Protect the power cord from being walked on or pinched, particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
l Use only a power extension cord that is rated for the product's electrical load.
l Do not exceed the duty cycle written on the product label.
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WARNINGS, CAUTIONS AND IMPORTANT INFORMATION
Important information
IMPORTANT
l Keep these instructions.
l Make sure an electrical socket is near the SMART product and remains easily accessible
during use.
l Plug the SMART product into its own electrical outlet for best operation.
l This product includes an article or articles that contain lead, cadmium and Bisphenol A.
These are candidate SVHCs under the EU REACH Regulation (EC) 1907/2006.
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Chapter 1
adjustable wall stand
Features 1
Components 2
Control panel 2
Accessories 3
More information 3
Features
Your SMART electric height-adjustable wall stand has the following features:
Feature Description
Powered height
adjustment
Safety bounce-back
mechanism
Power bar The power, mounted on the side of the cabinet, has surge protection
Sturdy steel frame The sturdy steel frame allows the stand to support displays up to 86"
Locking cabinet The locking cabinet securely stores a computer, accessories and
Americans with
Disabilities Act (ADA)
compliance
With its 39 3/8" (99 cm) of electric-powered height adjustment, you can
easily adjust the height of a mounted display with the press of a button.
The stand features a safety mechanism to prevent damage while you’re
raising and lowering a display. If the stand contacts an object while
being raised or lowered, it will stop and reverse direction briefly.
and is a convenient place to connect a display and accessories to
power.
(218 cm) diagonal and 80" (203 cm) wide and that weigh 212 lb. (96 kg)
for display and accessories.
cables.
Design meets Americans with Disabilities Act (ADA) accessibility
standards.
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CHAPTER 1
3
1
2
2
1
ABOUT YOUR SMART ELECTRIC HEIGHT-ADJUSTABLE WALL STAND
Components
The stand consists of the following components:
No. Description
1 Power bar
2 Control panel
3 Mounting holes
N/A Storage cabinet (rear surface)
Control panel
You can raise and lower the stand with the control panel. It’s located on the right side of the stand,
but you can remove and attached it to a mounted display. See the installation guide for information
on how to move the control panel.
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CHAPTER 1
ABOUT YOUR SMART ELECTRIC HEIGHT-ADJUSTABLE WALL STAND
No. Name Procedure
1 Up Press to raise the stand.
2 Down Press to lower the stand.
Accessories
The following accessories are available for your wall stand:
Accessory Description
Laptop shelf The laptop shelf is a convenient place to place your laptop when you’re
using a stand-mounted interactive display.
More information
See the following resources for more information:
l WSE-400 specifications: smarttech.com/kb/171387
l WSE-400 installation guide: smarttech.com/kb/171363
These documents are available in the Support section of the SMARTwebsite:
smarttech.com/support.
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Chapter 2
adjustable wall stand
Raising and lowering the stand 5
Resetting the stand 6
Raising and lowering the stand 6
Raising and lowering the stand
WARNINGS
l Ensure the locking bolts are securely tightened before operating the stand.
l Do not allow the stand to be used by children or by people who cannot operate it safely.
l To prevent injury, keep hands and people away from crush and pinch locations on the
stand.
l Operating the SMART product can create a hand-crushing or hand-pinching hazard. To
prevent injury, keep hands and people away from crush and pinch locations on the product.
l Allow adequate clearance above and below your stand to ensure safe raising and lowering.
CAUTION
Do not raise and lower the stand for more than two minutes at a time.
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CHAPTER 2
USING YOUR SMARTELECTRIC HEIGHT-ADJUSTABLE WALL STAND
Resetting the stand
The stand needs to be reset before you start using it.
To reset the stand
1. Connect the stand to a power outlet.
2. Press the Down button and lower the stand to the lowest position.
3. Press the Down button for five seconds and then release it.
The stand moves up and down 1 cm.
Raising and lowering the stand
To raise the stand
1. Press and hold the Up button on the control panel.
2. Release the Up button to stop raising the display.
To lower the stand
1. Press and hold the Down button on the control panel.
2. Release the Down button to stop lowering the display.
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CHAPTER 3
TROUBLESHOOTING YOUR SMART ELECTRIC HEIGHT-ADJUSTABLE WALL STAND
electric height-adjustable wall stand
This section describes how to troubleshoot your wall stand.
To resolving general issues
Issue Possible solution
The stand does not
move when you press
the Up or Down button
l Check all cables and ensure that they are not damaged.
l Ensure the actuators and the control panel are connected to the
control box.
l Ensure the power cable is connected to the stand.
l Unplug the power cable for the stand. Wait fifteen minutes and then
reset the stand.
If the stand lowers but does not move when you try raising it or if you replace the controller,
perform a reset by following the steps bellow.
To reset the stand
1. Connect the stand to a power outlet.
2. Press the Down button and lower the stand to the lowest position.
3. Press the Down button for five seconds and then release it.
The stand moves up and down 1 cm.
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