SMART Wallbox Home Operating Manual

smart Wallbox Home

>> Operating Manual.

Important addresses.

Contact Daimler AG

Mercedesstraße 137

70327 Stuttgart, Germany

For technical issues, please contact your local smart technical support.

This manual, in its entirety or in parts, must not be reproduced, stored electronically or otherwise trans­mitted electronically, electrically, mechanically, optically, chemically, by photocopy or as an audio recor­ding without express written permission.

Version 1.0, smart-UM_Home-2018-11-30

Article No.: 0301711

Contents.

ii Important addresses.

01

1 Important information.

1 About this manual.
1 Safety notices in this manual.
2 Safety notices on the device.
2 General safety information.
3 General product information.
3 User information.

02

5 Introduction.

5 Introducing the product.
5 Unpacking and components included.
6 Identifying your model variant.

03

7 Charging procedure.

7 Charging procedure using the smart Wallbox Home.

04

9 Resolving errors.

9 Error messages during the charging procedure.
10 Operational malfunctions and solutions.
11 Taking the product out of and back into operation.
11 Frequently asked questions.

05

13 Appendix.

13 Technical specifications.
14 Scale drawings and dimensions.
14 Standards & guidelines.
15 CE certification and compliance declaration.
15 Maintenance.
16 Cleaning and care.
17 Trademarks.
17 Intellectual Property & Copyright.
17 Disposal advice.

smart Wallbox Important information 1

‡ Important information.

About this manual.

This manual documents the steps and options necessary for setup, use and taking out of operation of your
smart Wallbox Home. Certain sections of this manual are specially formatted for quick and easy reference.

Descriptions listing equally valid options (as is the case here) are indicated by bullet points.

> Descriptions that describe performing a function are shown in the form of numerical lists indicating the

order of the individual working steps.

Please make sure you read this manual, as it contains important information for use of the Wallbox with
your smart vehicle. Please especially follow all operational and safety notices that are printed in this
manual.

Keep this manual in a safe place for future reference. In case the Wallbox is operated by several users, the
contents of this manual, and the safety notices in particular, must always be passed on to each individual
user or made available to them.

All dimensions in this manual are in millimeters. Where necessary, the scale is indicated for each illust­ration.

Please note that all technical details, specifications and design characteristics of the product may be
changed without prior notice.

Safety notices in this manual.

In particular, the warnings and safety measures in this manual that are marked as follows must be adhe­red to. The symbols carry the following meanings:

DANGER!

Sections marked with this symbol draw attention to electrical voltages that represent a danger to life
and limb: Actions contrary to these safety notices may lead to severe or fatal injury. Actions marked with
this symbol must not be carried out under any circumstances.

CAUTION!

Sections marked with this symbol draw attention to further hazards that may lead to damage to the
Wallbox itself or to other electric devices. Actions marked with this symbol must be carried out with
special care.

PLEASE NOTE!

Sections marked with this symbol draw attention to further important information and special features
that are necessary for the reliable operation of the device. Actions marked with this symbol should be
carried out as required.

Safety notices on the device.

Further operational and safety notices are provided on the outside of the housing and on the electronic
components cover inside the Wallbox. These symbols carry the following meanings:

WARNING!

Please ensure that you first read the operating manual included with the smart Wallbox Home, espe­cially before you remove the housing cover of your Wallbox.

WARNING!

After opening the housing, dangerous voltages may be present on the inside of the Wallbox as well as on
components you are able to touch.

General safety information.

Please pay attention to the following points:

> Read this manual carefully.

> Heed all warnings.

> Follow all instructions.

> The wallbox must be installed, connected and approved for operation according to local regulations and

conditions by a qualified specialist electrical contractor.

> Please ensure that minimum clearances of 50 cm are kept on all sides of the Wallbox after installation.

> Never remove the electronic components cover inside the smart Wallbox Home housing cover: Cleaning

or maintenance of components behind this cover are not necessary, and must under no circumstances
be performed by the user.

> The smart Wallbox must only be operated with the housing cover closed and locked: Before charging,

ensure that the housing cover is properly locked.

> Only use accessories intended and sold for the device by smart.

> Do not operate this Wallbox in close vicinity to running water or water jets: However, the smart Wallbox

Home is sufficiently protected against water splashes and sprays according to the respective degree of
protection.

> The smart Wallbox Home must not be operated in areas subject to flooding.

> The smart Wallbox Home must not be operated in explosive atmosphere areas (EX areas).

> The smart Wallbox Home must not be covered with stickers or other objects or materials to ensure suf-

ficient air circulation at all times.

> No liquids, objects or receptacles containing liquids must be placed on the housing.

> Please note that operating a radio transmitter in the immediate vicinity (< 20 cm) of the Wallbox may

lead to malfunctions and should therefore be avoided.

> This device is not intended to be used by persons with limited physical, sensory or mental abilities

(including children) and/or who lack knowledge, unless they are supervised by someone responsible for
their safety or have received instructions from such a person on how to use the device.

> Children must be supervised so that they do not play with the device.

smart Wallbox Important information 3

> Please note that the smart Wallbox Home may be installed and operated at elevations of max. 2,000 me-

ters AMSL (above mean sea level).

General product information.

This smart Wallbox Home represents the current state of technology and complies with all current tech­nical safety requirements, guidelines and standards. The safety information provided in this manual
serves to ensure the proper and safe operation of the device. Disregard of or actions contrary to the safety
information and instructions contained in this manual may lead to electric shock, fire and/or severe in­jury. Malfunctions affecting the safety of persons, connected electric devices or the device itself must be
resolved by a specialist electrical contractor.

Should a malfunction occur with the Wallbox, please always contact the company that carried out the
installation first. If the malfunction can still not be resolved, please contact your local smart technical
support.

Always contact smart technical support if:

> the housing has been damaged mechanically,

> the housing cover has been removed or can no longer be closed or locked,

> it becomes obvious that sufficient protection against water and/or foreign objects entering the device

is no longer possible,

> there is functional or visible damage to the fixed charging cable,

> or the Wallbox does not function properly or has been otherwise damaged.

DANGER!

Should you detect damage to the housing or charging cable, you must take the Wallbox out of operation
immediately via the upstream miniature circuit breaker in your domestic power distribution and the
internal residual current circuit breaker: No further use of the Wallbox is permitted in this case! Please
contact your local smart technical support!

User information.

To operate your Wallbox, please note these instructions:

> The device must always be connected to the protective earth conductor of your electricity supply. The

protective earth connection will be made and checked by the installing contractor. After installation,
only qualified specialist electrical contractors may make changes.

> The Wallbox should not be operated in areas of high pedestrian traffic. Installation along thoroughfares

and marked escape routes should be especially avoided.

> When there is no charging procedure under way, the charging plug should always be attached to the

storage holder on the side of the Wallbox to avoid trip hazards.

> Please note that the fixed charging cable of the smart Wallbox Home must not be extended with connec-

tors, adapter cables or in any other way during operation.

> Ensure that the rated voltage and rated current of the device comply with the parameters of your local

electricity grid and that the rated output is not exceeded during the charging procedure.

> At all times comply with local safety regulations for the country in which you operate the Wallbox.

> To disconnect the Wallbox completely from the electricity grid, the power supply must always be inter-

rupted using the upstream miniature circuit breaker in the domestic power distribution and the inter­nal residual current circuit breaker.

> Never operate the Wallbox in a confined space. In particular, you must ensure that the vehicle can be

parked at a suitable distance from the Wallbox and connected without any strain on the charging cable.

> A parking spot for the vehicle must be planned for in the area in front of the Wallbox. The distance bet-

ween vehicle and Wallbox should be at least 50 cm and no more than ca. 5 m.

> Make sure that the Wallbox housing cover is always closed and locked when in use. Keep the key for

unlocking the cover in a place that is only accessible to authorized users.

> Under no circumstances remove the internal electronic components cover located behind the housing

cover of the Wallbox.

> You must not under any circumstances make any changes to the housing or the internal wiring of the

Wallbox: Any disregard of this instruction represents a safety risk, fundamentally breaches the gua­rantee provisions and may void the warranty with immediate effect.

> Only have qualified, specialist personnel install or uninstall the device. No parts to be maintained by

the user are located inside the device.

smart Wallbox Introduction 5

‡ Introduction.

Thank you for choosing this Wallbox to charge your smart electric vehicle. With the smart Wallbox Home,
you have decided on an innovative and future proof solution.

The smart Wallbox Home combines progressive and pleasing design with intuitive functionality and is
engineered for domestic as well as semi-public applications.

smart Wallboxes are manufactured in Germany and comply with all regulations and norms for the char­ging of electric vehicles applicable throughout Europe according to IEC 61851-1, Mode 3: Please refer also
to the section on „Standards & guidelines.“ on page 14.

Introducing the product.

Your smart Wallbox Home allows you to comfortably and safely charge electric vehicles according to IEC
61851-1, Mode 3 and is designed for the shortest possible charging times.

We place the highest value on user safety in all our products. For this purpose, your Wallbox features an
internal Type A residual current circuit breaker and integrated DC fault current detection which, in com­bination with the protective measures of your domestic power supply and of your electric vehicle effec­tively protects from short circuit, electric shock and other operational hazards.

The Wallbox is especially easy to operate during everyday use: A multi-colored LED display on the front
of the Wallbox allows you to check the current operating status at any time. Should a malfunction occur,
you can identify the cause by the specific error code displayed by the multi-colored LED without having
to open the housing of the Wallbox. After being taken into operation by a specialist contractor, the smart
Wallbox Home is ready for charging at any time, while each charging process must be separately autho­rized via the integrated key switch.

A common characteristic of all Wallboxes is the space-saving housing, which effectively protects the in­ternal electric circuits against environmental influences and unauthorized access. In principle, all model
variants of the Wallbox must be installed and taken into operation by a specialist electrical contractor.
Please contact your local smart partner with any queries you may have.

Unpacking and components included.

Your smart Wallbox Home is delivered in an extremely sturdy carton, including a range of accessory com­ponents required for proper operation. Therefore, please check immediately after unpacking whether the
following components are included:

Component Quantity Description

Charging station consisting of housing base with integrat-

Wallbox 1

ed electronic unit, internal electronic components cover and
housing cover

smart Wallbox
Home

»Sicherheitshinweise &

»Указания за безопасност и

BG

DE

Kurzanleitung.

кратко ръководство.

»Safety information &

»Οδηγίες ασφαλείας &

GR

EN

Quick Start Guide.

Συνοπτικό εγχειρίδιο.

»Consignes de sécurité &

»Sigurnosne napomene i

HR

FR

Guide de prise en main.

kratke upute.

»Avvertenze di sicurezza &

»Wskazówki bezpieczeństwa &
Skrócona instrukcja obsługi.

»Indicaţii de siguranţă &
scurt îndrumar.

»Указания по технике

безопасности & краткое
руководство.

»Bezpečnostné pokyny &
stručný návod.

»Varnostni napotki in kratka
navodila.

»Bezpečnostní pokyny &
zkrácený návod.

»Güvenlik bilgileri ve hızlı
başlangıç kılavuzu.
»Biztonsági tudnivalók és
rövid útmutató.

»安全信息与 快速入门指南.

»»安全情報および»クイックス
タートガイド.

»安全資訊及 快速入門指南.

Quick start
guide

1 Quick start guide including safety notices in printed form

PL

IT

brevi istruzioni.

»Veiligheidsinstructies &

RO

NL

verkorte handleiding.

»Indicações de segurança e

RU

PT

Guia Rápido.

»Indicaciones de seguridad &

SK

ES

guía rápida.

»Sikkerhedsanvisninger &

SI

DK

Kort vejledning.

»Turvallisuusohjeet &

CS

FI

pikaopas.

»Sikkerhetsanvisninger og

TR

NO

hurtigreferanse.
»Säkerhetsanvisningar och

HU

SE

snabbguide.

»Ohutusjuhised ja lühijuhend.

ZH

ET

»Drošības norādījumi un ātro

JP

LV

uzziņu rokasgrāmata.

»Saugos nurodymai ir

TW

LT

trumpas naudojimo vadovas.

Component Quantity Description

Set of fixings for wall mounting, consisting of 2 x 4 chip­Installation
kit

Should one or more components be missing after unpacking, please contact your local smart distributor
imme d iately.

PLEASE NOTE!

The carton in which the smart Wallbox Home is delivered offers optimal protection against external in­fluences during transport and storage. If possible, keep this carton and use it to pack the smart Wallbox
Home, should you need to send it to the manufacturer or otherwise transport it because of a malfunction
or similar.

1

board screws as well as matching wall plugs, keys for key

switch (2 pcs.), keys for locking the housing cover (2 pcs.),

drilling template

Identifying your model variant.

The smart Wallbox is available in a range of model variants that are mechanically and electrically tailored
to different application profiles. A product sticker with the specific smart product identification number is
located on the underside of the Wallbox. Please check the product sticker to ensure that the model variant
you have installed is the one described in this manual.

For identification, the model code (A 000 906 XX XX) as well as the
power supply ratings (voltage, frequency, current) indicated below
it are especially relevant.

The following Wallbox model variant is the subject of this manual:

Model Power supply Variant

A0009066108 see product label

CAUTION!

The information and technical specifications contained in this manual relate exclusively to the model
variant listed in this manual and must not be transferred to other Wallbox models: These variants come
with their own manuals where necessary.

Fixed charging cable according to IEC 62196-2 Type 1, ca. 6 m;
charging output 7.2 kW

smart Wallbox Charging procedure 7

‡ Charging procedure.

The mechanical and electrical installation of the smart Wallbox Home model variant described in this
manual must always be carried out by qualified specialist personnel: The preparation of and electrical
connection to your domestic power supply in particular must be carried out by a specialist electrical
contractor, and subsequently inspected and approved as part of the process of taking the device into ope­ration. Please contact a specialist electrical contractor or your local smart partner, who will be pleased to
assist you with any questions regarding the installation and operation of your Wallbox.

The installation itself is described in a separate installation manual. That manual contains important
information regarding mechanical and electrical installation as well as regarding the subsequent func­tional inspection, approval and taking into operation of the Wallbox. It is advisable that you are present
when the device is taken into operation for the first time by a specialist electrical contractor to ensure
that you are able to easily carry out charging procedures with your smart Wallbox Home.

The current operating status of the Wallbox is indicated by a multi-colored LED display in the lower part
of the housing cover. Unless a malfunction is occurring, during operation the LED may ...

... glow green or yellow

... cyclically pulsate green or blue

You can find further information about operating states on the following pages. You can find further in­formation about error states in chapter „Resolving errors.“ on page 9.

Charging procedure using the smart Wallbox Home.

The Wallbox is engineered for the fastest possible charging procedure of your smart vehicle according to
IEC 61851-1, Mode 3. Actual charging time depends on the vehicle to be charged and its remaining level of
charge.

The smart Wallbox Home is available with a fixed Type 1 charging cable: When not in use, the charging
plug is secured in the charging plug storage holder on the right side of the Wallbox housing and is only
removed for the charging procedure.

CAUTION!

The smart Wallbox Home must only be operated with the housing cover locked: Before charging, ensure
that the housing cover is installed and locked using the key provided.

Please follow these steps to charge your smart vehicle using the Wallbox:

1. Park your vehicle so that the vehicle charging socket can be easily reached with the charging plug
of the charging cable: The charging cable must not be stretched tight or strained during the char­ging procedure.

2. Open the vehicle charging socket as described in the vehicle's operating manual.

3. Check the LED display at the front of the Wallbox: When the
Wallbox is ready for operation, the LED located in the lower part
of the housing cover will pulsate blue.
The vehicle may now be connected.

4. Remove the charging plug from its storage holder and insert it
completely into the vehicle's charging socket: Communication with
the vehicle is being checked and the Wallbox is awaiting authori­zation by the operator. In this state, the LED will glow yellow.

5. Should the key switch on the right hand side of the housing be
in the horizontal position, you must turn it to the vertical posi­tion in order to authorize the charging procedure.
As long as the key switch remains in the vertical position, you
can conduct further charging procedures at any time and wit­hout separate authorization.

PLEASE NOTE!

Unblocking is only required to start the charging procedure: The key switch may be returned to the
horizontal position immediately afterwards, and this will not interrupt the current charging procedure.
However, after severing the connection with the vehicle, the next charging procedure is then again blo­cked by the Wallbox.

6. After authorization of the charging procedure via the key
switch, the Wallbox will wait for the charging procedure to be
initiated by the vehicle. In this state, the LED will glow green.

7. When the vehicle requests the charging procedure to be initia­ted and it is started by the Wallbox, the LED will pulsate green
during the charging procedure.
If required, the charging procedure can be interrupted manu­ally at the vehicle (see operating manual of the vehicle to be
charged).

Key switch in horizontal
position:
The next charging proce­dure is blocked.

Key switch in vertical po­sition:
Charging procedure un­blocked.

8. When the charging procedure is paused or completed, the LED
will be continuously glow green again.

9. After the charging procedure is completed, disconnect the
charging plug from the vehicle socket and secure it in the char­ging plug storage holder on the right hand side of the Wallbox.
The LED will now pulsate blue again, indicating that the Wall­box is ready for the next charging procedure.

PLEASE NOTE!

Unless there is a malfunction, the charging procedure is only ever terminated by the vehicle or the user.
When the LED glows green, it indicates, on the basis of communication with the vehicle, that the char­ging procedure has been either paused or completed: Distinguishing these two operating states is only
possible by checking the displays inside the vehicle. Should the vehicle, even after a sufficiently long
charging procedure, not be fully charged, please contact your local smart technical support.

smart Wallbox Resolving errors 9

‡ Resolving errors.

Your smart Wallbox Home is engineered for maximum operational safety and the highest possible char­ging reliability. Should a malfunction occur in practice, this is indicated by the multi-colored LED display
on the lower part of the housing cover. The following chapter describes how you recognize error codes and
which measures you must take to resolve them.

Error messages during the charging procedure.

In some circumstances, malfunctions and disruptions of the charging procedure may occur that prevent
the proper charging of the vehicle according to IEC 61851-1. The smart Wallbox Home independently de­tects possible internal errors as well as errors on the part of the vehicle and shows them via the LED dis­play. To represent different error states, the multicolor LED will flash in a specific, repeating pattern. The
following error states are displayed:

LED display (cyclical) Error description

If the LED flashes red once and then green four times, the Wall­box has detected an error and will automatically trigger its internal
RCCB after 20 seconds. Switch the power supply of the Wallbox back
on via the RCCB in order to reset the device.

If this error repeats or persists, an internal malfunction has oc­curred and the Wallbox must be replaced. Take the Wallbox out of
operation (see page 11) and contact your local smart technical
support.
If the LED flashes red once followed by blue and green, the Wallbox
has detected an internal error. Switch off the power supply of the
Wallbox via the upstream miniature circuit breaker in your dome­stic power distribution and then back on again in order to reset the
device.

If this error repeats or persists, an internal malfunction has oc­curred and the Wallbox must be replaced. Take the Wallbox out of
operation (see page 11) and contact your local smart technical
support.

If the LED flashes red once, followed by blue, green or yellow, the
Wallbox has detected an error. The Wallbox will automatically re­initiate the charging procedure in order to reset itself.

If the error repeats or persists, an analysis must be carried out to
determine whether a malfunction has occurred in the vehicle or in
the Wallbox. Take the Wallbox out of operation (see page 11) and
contact your local smart technical support.

LED display (cyclical) Error description

If the LED pulsates green and flashes red or blue, the Wallbox is re­ducing the charge current. Charging operations can continue with
reduced charging output.

If the error repeats or persists, an analysis must be carried out to
determine its exact cause. Take the Wallbox out of operation (see
page 11) and contact your local smart technical support.

PLEASE NOTE!

You can find a comprehensive list of all error messages in the installation manual for your Wallbox.

For most error states, the Wallbox automatically reinitiates the charging procedure, checking communica­tions with the vehicle. However, in practice, it is advisable to manually restart the Wallbox by switching
the power supply off and back on via the upstream miniature circuit breaker in the domestic power dis­tribution as not all errors can be resolved by the automatic restart of the Wallbox.

CAUTION!

If the Wallbox continues to show error messages during charging, please always contact your local smart
technical support. It is possible that your vehicle must be repaired or the Wallbox needs to be replaced
before the vehicle can be charged again using the Wallbox.

Operational malfunctions and solutions.

For secure operation, the smart Wallbox Home must be protected during operation by an upstream minia­ture circuit breaker in the domestic power distribution and the internal residual current circuit breaker.
To take suitable measures and restore operation in case of malfunction, you must first clearly identify the
type of error. The following errors may occur:

Type of error Possible cause Suggested solution

The power supply is interrupted: Check the upstream miniature
circuit breaker in the domestic power distribution and the inter­nal residual current circuit breaker (see section “Maintenance.”
on page 15) and switch them back on if required. If the error re­peats or occurs permanently, contact your local smart technical
support.

The Wallbox must be replaced. In this case, please contact your
local smart technical support.

Remove the charging plug from the vehicle and plug it back in: If
the error continues to occur, please contact your local smart tech­nical support.

Restart the Wallbox by switching off the power supply via the
upstream miniature circuit breaker in your domestic power dis­tribution and then back on again. If the error repeats or occurs
permanently, take the Wallbox out of operation (see below) and
contact your local smart technical support.

The LED is not
functioning.

The electric
vehicle is not
recognized.

Die LED shows
an error code.

The Wallbox
does not have a
power supply.

An internal fault
has occurred in
the Wallbox.

The charg­ing plug is
not properly
plugged into the
vehicle.

The smart Wall­box Home de­tects a malfunc­tion.

smart Wallbox Resolving errors 11

PLEASE NOTE!

Should the power supply for the Wallbox be faulty, contact the specialist electrical contractor who ins­talled the device.

Taking the product out of and back into operation.

If required, you can take your smart Wallbox Home out of operation. Proceed as follows:

1. Switch off the upstream miniature circuit breaker in your domestic power distribu­tion (connection to the electricity grid is interrupted).

2. Unlock the housing cover of the Wallbox 1 using the housing cover key and remove
it.

3. Open the access flap in the electronic components cover 2 and flick the pivot lever
of the residual current circuit breaker 3 to the 0 position.

4. Close the access flap in the electronic components cover 2, replace the housing
cover of the Wallbox 1 and lock it.

Now, the smart Wallbox Home can no longer be used for charging.

1

2

To take the Wallbox back into operation at a later time, please proceed as follows:

1. Remove the housing cover of the Wallbox 1.

2. Open the access flap in the electronic components cover 2 and flick the pivot lever
of the residual current circuit breaker 3 to the I position (connection with the elec­tricity grid is established).

3. Close the access flap in the electronic components cover 2, replace the housing cover of the Wallbox

and lock it.

1

4. Switch on the upstream miniature circuit breaker in your domestic power distribution.

When the Wallbox is reconnected to the electricity grid, it will initiate the start-up procedure: This inclu­des a test of the internal electronic components to ensure correct functioning.

The internal check routine is indicated by the LED display on the front of the smart Wallbox Home as fol­lows.

LED display Description

The LED flashes white once ...

... and then pulsates blue.

The vehicle can now be connected for charging.

3

Frequently asked questions.

A few frequently asked questions regarding installation and operation of your smart Wallbox Home are
listed here. Please always read this section first before you contact your local technical support: Your
question may already be answered here.

Can I install the smart Wallbox Home myself?

> No, electrical installation of the smart Wallbox Home must always be carried out by a qualified specia-

list electrical contractor. Only then can electrically safe operation be guaranteed.

> Installing the smart Wallbox Home yourself can lead to a breach of warranty provisions and voids the

warranty protection for operating the Wallbox.

How must the smart Wallbox Home be protected electrically?

> All phases of the smart Wallbox Home must be protected in the domestic power distribution. Please al-

ways follow all local regulations for operating electrical devices.

The smart Wallbox Home is out of order (no LED display). How do I investigate the cause?

> If no vehicle is connected to the Wallbox, the multi-colored LED display of the Wallbox must pulsate blue.

Should this not be the case, please check the following:

1. The upstream miniature circuit breaker in your domestic power distribution

2. The internal residual current circuit breaker
Should these protection devices not show any obvious sign of malfunction, please contact your local
smart technical support.

The charging output of the smart Wallbox Home is lower than expected. What may be the cause?

> Please check first whether a limit to the charging output has been set in the vehicle (see the operating

manual of the vehicle to be charged).

> In some error scenarios, the internal safety circuits of the smart Wallbox Home are triggered so that

the current is being limited: In this case, the multi-colored LED display will pulsate green and flash
red once. However, charging operations can continue. Should the internal safety features be activated
repeatedly or permanently, please take the Wallbox out of operation (see page 11) and contact your
local smart technical support.

> Have the maximum charge current setting of the Wallbox checked and adjusted if necessary by a qua-

lified specialist electrical contractor (see the section 'Setup and test mode' in the comprehensive instal­lation manual for the smart Wallbox Home).

Where can I order spare parts for the Wallbox?

> Should you need spare parts for your Wallbox, please contact your local smart technical support.

The key for opening the housing cover or for unblocking the charging procedure has been lost. Can I
order a replacement key?

> Two keys for unlocking the housing cover are included with the smart Wallbox Home. Two keys for the

key switch on the side of the box, which is used to unblock the charging procedure, are also included:
If both keys to the key switch have been lost and the key switch on the right hand side of the housing
is in the horizontal position, the Wallbox is blocked for charging operations and no further charging
procedures are possible. In case of loss of the housing cover key (Order No.: E290400) or key switch key
(Order No.: E390401) you can order replacements from:

> eMobility Support

> Phone [phone]

> Email [e-mail]

> You will need the serial number of your Wallbox for ordering replace-

ment keys for the key switch. You can find the serial number on the
product label on the underside of the housing.

Wallbox serial number

‡ Appendix.

Technical specifications.

Variant A0009066108

smart Wallbox Appendix 13

Compliance

Power supply for supply cable sizes of up to 3 x 16 mm²

Rated voltage see product label

Rated current 30 A, 1-phase

Rated frequency 60 Hz

Max. output 7.2 kW

Charging connection

Circuit-protection devices

Control / Customization

Upstream fuse

PE system TN-S

Operating temperature -30 to 50°C

Storage temperature -30 to 85°C

Relative humidity 5 to 95% (no condensation)

Internal RS485 interface (interface for external charge

control, no access for users/installation technicians)

C characteristic MCB, rated current according to power

Fixed charging cable with charging plug

according to IEC 62196-2 Type 1, ca. 6 m

Type A 30 mA RCCB and DC-RCM, I

DC fault current detection ≥ 6 mA

supply and Wallbox setting but no more than 30 A

IEC 61851-1 / 61439-7

electronic

Δn d.c.

Class of protection I

Overvoltage category III

Degree of pollution 3

Rated insulation voltage (U

Rated impulse voltage (U

Rated peak withstand current (Ipk) 6 kA

Rated short-time withstand current (Icw) 5 kA

Rated conditional short-circuit current (Icc) 6/10 kA (C tripping characteristic)

Rated diversity factor (RDF) 1.0

Degree of protection (housing) IP 55

Impact strength IK08

Dimensions (housing) 438 x 328 x 170 mm (H x W x D)

Maximum elevation ≤ 2,000 m AMSL (above mean sea level)

Weight per unit (net) approx. 8.5 kg

Weight per unit (gross) approx. 10 kg

) 4 kV

i

) 4 kV

imp

Scale drawings and dimensions.

437

328

170

438

The smart Wallbox Home is delivered fully assembled and checked. All dimensions are indicated in the
scale drawings below.

Wallbox with fixed charging cable.

Plan and elevation (all dimensions in mm)

170

328

Standards & guidelines.

The smart Wallbox Home complies with the following standards and protection ratings:

General guidelines and laws.

Guideline Explanation

2014/35/EU Low voltage directive

2014/30/EU EMC Guideline

2011/65/EU RoHS 2 guideline

2012/19/EU WEEE Guideline

ElektroG Electrical and Electronic Device Statute

Device safety standards.

Standard Explanation

smart Wallbox Appendix 15

IEC 61851-1: 2017 Ed. 3.0

IEC/TS 61439-7:2014 Part 7: Switching device combinations for specific applications such

IEC 61000-6-2:2016

IEC 61000-6­3:2006+AMD1:2010

IEC 61000-6-7:2014 Electromagnetic compatibility (EMC) – Part 6-7: Generic standards –

IEC 61851-21-2: 2018 Ed. 1.0 Conductive charging systems for electric vehicles – Part 21-2: EMC

Classes of protection & degrees of protection.

Class of protection /
degree of protection

Conductive charging systems for electric vehicles – Part 1: General
requirements

as marinas, campgrounds, market squares, charging stations for
electric vehicles

Electromagnetic compatibility (EMC) – Part 6-2: Generic standards –
immunity standard for industrial environments

Electromagnetic compatibility (EMC) – Part 6-3: Generic standards –
Emission standard for residential, commercial and light-industrial
environments

Immunity requirements for equipment intended to perform functions
in a safety-related system (functional safety) in industrial locations

requirements for off board electric vehicle charging systems

Explanation

The device complies with IEC protection class 1.

Degree of protection: complete protection against touch, protection

IP 55

against dust in harmful quantities and against light water jets from
any angle (DIN EN 60529: 2014-09)

CE certification and compliance declaration.

The smart Wallbox Home carries the CE mark. The associated declaration of compliance is
available for download in electronic format at

www.yourwallbox.de/downloads/documents/Declaration_of_Conformity_Home_Advanced.pdf.

Maintenance.

After installation, your smart Wallbox Home is mostly maintenance-free. However, because the Wallbox
processes high electrical voltages internally, it is recommended to conduct a visual inspection of the
housing and check the externally accessible components and accessories at certain intervals (e.g. bian­nually).

DANGER!

Never remove the internal electronic components cover of the smart Wallbox Home: Cleaning or mainte­nance of components behind this cover is not necessary, and must under no circumstances be performed
by the user.

> Conduct a visual inspection of the housing surfaces as well as the charging cable holder and check for

damage.

> Conduct a visual inspection of the charging cable and ensure that cable and charging plug do not show

any visible damage or deformation.

Should you find any obvious damage during the above-mentioned checks, please contact your local smart
technical support. Have all damage repaired before continuing to operate the Wallbox. Until then, take the
Wallbox out of operation as described in section
page 11.

> The smart Wallbox Home does not have a dedicated ON/OFF switch: If you want to take the Wallbox out

of operation, you must always switch the upstream domestic circuit breaker and the internal residual
current circuit breaker to the 0 (OFF) position.

The proper functioning of the internal residual current circuit breaker must be checked
biannually to ensure it functions correctly during operation. Proceed as follows to test
the residual current circuit breaker:

„Taking the product out of and back into operation.“ on

1. Remove the housing cover of the Wallbox 1 using the key provided.

2. Open the access flap 2.

3. Locate the button engraved T or marked Test on the internal residual current cir­cuit breaker 3:

4. Press the button: The residual current circuit breaker should now trip and flick its
pivot lever to the central position (connection to the power supply is interrupted).

5. Now flip the pivot lever of the residual current circuit breaker 3 to the 0 position
and then back to the I position.

6. Close the access flap 2, replace the housing cover 1 and lock it using the key.

1

2

3

DANGER!

Should the residual current circuit breaker not trip during testing (pivot lever in the central position),
you must not continue to operate the Wallbox under any circumstances! Please take the Wallbox out of
operation by switching off the upstream miniature circuit breaker in the domestic power distribution
and the internal residual current circuit breaker to the (0 OFF position) and contact smart technical
support.

Cleaning and care.

> The surface of the smart Wallbox Home can be cleaned with a dry cloth.

> For heavier soiling, use a mild detergent solution on a damp, well-wrung cloth.

> Do not use aggressive chemical cleaning agents, glass cleaners, waxes or solvents (such as cleaning

fluid or paint thinner) because they can dull the surfaces and displays on the device.

smart Wallbox Appendix 17

> Do not use abrasive cleaning agents or sponges as these can scratch the surface of the housing cover.

DANGER!

The smart Wallbox Home must under no circumstances be cleaned with a pressure cleaner or any similar
device where liquids or steam could enter the openings in the housing because of high pressure.

Trademarks.

All trademarks mentioned in this manual, including those that may be protected by third parties are, wi­thout restriction, subject to the regulations of the respectively applicable trademark law and the property
rights of the respective registered owners.

All trademarks, trading names or company names marked here as such are or may be trademarks or regis­tered trademarks of their respective owners. All rights not explicitly granted here are reserved.

The absence of explicit identification of trademarks used in this manual must not lead to the conclusion
that a name is free from the rights of third parties.

Intellectual Property & Copyright.

Copyright © 2018

Version 1.0, smart-UM_Home-2018-11-30

All rights reserved.

Any information in this manual may be changed without prior notice and does not represent any obliga­tion on the part of the manufacturer.

Illustrations in this manual may show designs different from the delivered product and do not represent
any obligation on the part of the manufacturer.

The manufacturer does not take responsibility for any losses and/or damages that occur because of the
data or possible misinformation contained in this manual.

This manual, in its entirety or in parts, must not be reproduced, stored electronically or otherwise trans­mitted electronically, electrically, mechanically, optically, chemically, by photocopy or as an audio recor­ding without the written permission of the manufacturer.

Disposal advice.

For the preservation and protection of the environment, the prevention of pollution and
in order to improve the recycling of resources, the European Commission has issued a
guideline (WEEE-Guideline 2012/19/EC and EAG-VO) according to which electrical and
electronic devices are taken back by the manufacturer in order to have them properly
disposed of or recycled.

Therefore, devices marked with this symbol may not be disposed of as part of unsorted
domestic waste inside the European Union: Please enquire with your local authorities
regarding proper disposal. The materials are recyclable as marked. By re-using, re­cycling or through other forms of processing obsolete devices, you make an important
contribution to environmental protection.

Nach der Veröffentlichung dieser Bedienungsanleitung können geringfügige technische Veränderungen durch den Hersteller an dem Produkt vorgenommen worden sein. Dies
kann ggf. auch zu einer geringfügigen Abweichung im äußeren Erscheinungsbild führen. Eventuell bestehende Farbunterschiede sind Folge des Druckprozesses.

www.smart.com

smart – a Daimler Brand

Daimler AG, smart/MM, H336, Mercedesstr. 137, 70327 Stuttgart