SMART SRS-MP-170, SRS-MP-284, SRS-MP-270, SRS-MP-370, SRS-MP-184 Setup And Maintenance Manual

Download

Page 1

SMARTRoomSystem™

with SMARTMeetingPro® software

SETUP AND MAINTENANCE GUIDE

FOR MODELS SRS-MP-170, SRS-MP-270, SRS-MP-370, SRS-MP-184 AND SRS-MP-284

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Product registration

If you register your SMART product, we’ll notify you of new features and software upgrades.

Keep the following information available in case you need to contact SMARTSupport.

Interactive flat panel serial numbers:

Camera serial number:

Table microphones serial number:

Speakers serial number:

Audio processor serial number:

Date of purchase:

FCC warn in g

This equip ment has be en tested and found to compl y wi th the limits for a Class A dig ital de vice , p ursuantto Part 15 of the FCC Rules . These limits are desi gned to pro vide reasonable prote ction against harmful interfer ence when the equipment i s o pe rated in a commercial environment. T his e quipment g enerates , use s and can radi ate rad io freque ncy ener gy and, if not installed and used in accor dance w ith the manufacture r’s instructions, may cause harmful inter ference to radio communications. Operation of this equipment i n a r esi dential area i s l ikely to cause harmful i nterfere nce i n which case the user will be re quired to cor rec t the interfere nce at his o wn e xpense .

Licenses

Suppo rted licenses may di ffer b y mod el.

The terms HDMI and HDMI High-Definition Multimedia Inter face, and the HDMI logo are trad emarks or reg istere d trademarks of H DMI Lice nsing LLC in the United States and other countrie s.

ABOUT DIVX VIDE O: DivX® i s a dig ital vid eo format cr eated by DivX, LLC, a subsidi ary o f Ro vi Corpor ation. T his i s an official D ivXCertified ® d evice that plays DivX vide o. Visit d ivx.com for more information and software tool s to convert yo ur file s into Di vX vid eo s.

ABOUT DIVX VIDE O-ON-DEMAND: This DivX Cer tified® dev ice must b e reg ister ed in o rde r to p lay p urchased DivX Video-on-De mand (VOD) movie s. To obtain your reg istration co de , l ocate the DivX VOD se ction in your device setup me nu. Go to vo d.di vx.com for mor e information on how to complete your reg istration.

DivX Certified ® to play DivX® vide o up to HD 1080p , including pr emium content.

DivX®, DivX Certified ® and associated logos are trad emarks of Ro vi Cor por ation or its subsi diarie s and are used under license.

Cover ed by one or more of the followi ng U .S. patents: 7,2 95,673; 7,460688; 7,51 5710; 7,519,2 74

Manufactured under license from Do lbyLabo ratorie s. Dol by and the do uble-D symbol are trademarks of Dolby Laborator ies.

Trad emark n ot ice

SMARTBoard , S MARTMeetingPro , S MARTInk, Brid git, DViT, SMARTRoo mSystem, s marttech, the SMART lo go and all SMART taglines are trademarks or reg ister ed trademarks of SMARTT echnolog ies ULC in the U.S. and/or other countrie s. Microso ft, Windows and Lync are either regis tere d trademarks o r trademarks of Micr oso ft Corpo ration i n the U .S. and/or o ther countrie s. All o ther third-party pro duct and company names may b e trademarks of their re spe ctive owner s.

Copyri ght not ice

© 20 14SMARTTechnolog ies ULC. All rights re se rved . N o part o f this publication may b e rep rod uced, transmitted, transcrib ed, store d in a retrie val s ystem o r translated into any language in any for m by any means w ithoutthe pri or written co nsent of SMARTTe chnolo gie sULC. Infor mation i n this manual is subject to change without notice and do es not r epr ese nt a co mmitment on the part o f S MART.

This pro duct and/or use there of cover ed by one or more of the follow ing U .S. patents.

www.smarttech.com/patents.

06/2014

smar ttech.com/kb/170764

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Important information

WARNI NG

l Failure to follow the installation instructions shipped with your SMART product could result in

personal injury and product damage which may not be covered by your warranty.

l Ensure your installation complies with local building and electrical codes.

l Do not open or disassemble the SMART product. You risk electrical shock from the high

voltage inside the casing. Opening the casing also voids your warranty.

l Do not stand (or allow children to stand) on a chair to touch the surface of your SMART

product. Rather, mount the product at the appropriate height.

l To reduce the risk of fire or electric shock, do not expose the SMART product to rain or

moisture.

l If your SMART product requires replacement parts, make sure the service technician uses

replacement parts specified by SMARTTechnologies or parts with the same characteristics

as the original.

l Ensure that any cables extending across the floor to your SMART product are properly

bundled and marked to avoid a trip hazard.

l Do not insert objects inside the cabinet ventilation holes, because they could touch

dangerous voltage points and cause electric shock, fire or product damage which may not

be covered by your warranty.

l Do not place any heavy objects on the power cable. Damage to the cable could cause

shock, fire or product damage which may not be covered by your warranty.

l Useonly extension cords and outlets into which this product’s polarized plug can be fully

inserted.

l Use the power cable provided with this product. If a power cable is not supplied with this

product, please contact your supplier. Use only power cables that match the AC voltage of

the power outlet and that comply with your country’s safety standards.

l If the glass is broken, do not touch the liquid crystal. To prevent injury, handle glass

fragments with care when disposing of them.

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IMP ORTANT INFORMATION

l Do not move or mount the interactive flat panel by connecting rope or wire to its handles.

Because the interactive flat panel is heavy, rope, wire or handle failure could lead to

personal injury.

l To prevent personal injury, do not attempt to mount or carry the interactive flat panel using

your own strength. Instead, use a lifting device with the included attachable eyebolts. The

eyebolts are not post-installation hardware.

l Use SMART supplied mounting hardware or hardware that is designed to properly support

the weight of your product.

l Disconnect all power cables for your interactive flat panel from the wall outlet and seek

assistance from qualified service personnel when any of the following occurs:

The power cable or plug is damaged

Liquid is spilled into the interactive flat panel

Objects fall into the interactive flat panel

The interactive flat panel is dropped

Structural damage such as cracking occurs

The interactive flat panel behaves unexpectedly when you follow operating

instructions

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Important informat ion i

Chapter 1: Welcome 1

About your SMARTRoomSystem 2

About this guide 10

Features

Your SMARTRoomSystem includes several features:

l Touch-enabled interactivity

l Gesture support

l Dual user support

l Presence detection

l Integrated video and audio

Touch-enabled interact ivit y

You can do everything on your SMARTRoomSystem’s interactive flat panels that you can do at

your computer—open and close applications, meet with others, create new documents or edit

existing ones, visit websites, play and manipulate videos and so on—by touching the interactive

surfaces.

You can also write over any application in digital ink using one of the supplied pens or your finger,

and then erase the digital ink using the supplied eraser or your palm.

Gestu re support

You can use an array of gestures within applications, including panning, scaling, rotating and

zooming in and out.

Dual user support

Two users can each pick up a pen and draw on the screen of the same interactive flat panel,

enabling greater collaboration.

Presence detection

Each interactive flat panel has two presence detection sensors. For more information on these

sensors, see

Presence detection sensors

on page4.

Integrat ed video and audio

Your SMARTRoomSystem includes a camera, table microphones and speakers, which you can

use with Bridgit® conferencing software or with other conferencing applications to collaborate with

others remotely.

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CHAPTER 1 WELCOME

About SMARTBoard interactive flat panels

SMARTBoard interactive flat panels feature SMART’s proprietary

DViT® (DigitalVisionTouch) technology on a 16:9 LCD screen

with e-LED backlight. DViT technology enables users to select,

write and erase on the interactive surface. Users can do

everything on the interactive flat panel that they can do at their

computers by touching the surface, and they can use an array of

gestures within applications.

For information on which interactive flat panel model is included

with your SMARTRoomSystem and the differences between these systems, see

between systems

Each interactive flat panel consists of the following components:

on page9.

Differences

No. Name

1 Screen

2 DViT cameras and reflective tape channel

3 Presence detection sensor (×2)

4 Pen (×2)

5 Eraser

6 Color select module

7 Front control panel

8 Remote control

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CHAPTER 1 WELCOME

NOTE

Components not pictured include the connector panels and the menu control panel.

Screen

The active screen area specifications vary by model:

Model Diagonal Widt h Height Aspect ratio

SBID 8070i-G4 70" (178 cm) 61" (154.9 cm) 34 3/8" (87.2 cm) 16:9

SBID 8084i-G4 84" (213.4 cm) 73 1/4" (186.1 cm) 41 1/4" (104.7 cm) 16:9

For information on cleaning the screen, see

Cleaning the screens

on page43.

DViT cameras and reflect ive t ape channel

In the corners of each interactive flat panel’s screen, there are DViT cameras that track finger and

pen positions across the screen. The screen is bordered by a channel that contains reflective tape.

For information on cleaning the DViT camera windows and reflective tape, see

camera windows a nd reflective tape

on page43.

Cleaning the DViT

CAUTION

l Keep the reflective tape dry.

l Do not remove or damage the reflective tape.

IMPORTANT

l Do not attach items, such as adhesive notes, to the screens because they interfere with the

DViT cameras.

l Do not place anything in the channels because it interferes with the DViT cameras.

Presence detection sensors

Each interactive flat panel has two presence detection sensors on its frame that can detect people

up to 16' (5 m) away when the interactive flat panel is in Standby mode.

When the sensors detect motion in the room, the interactive flat panel turns on and displays a

welcome screen. Touching the screen activates the interactive flat panel. When the sensors no

longer detect people in the room, the interactive flat panel returns to Standby mode.

For information on cleaning the presence detection sensors, see

sensors

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on page43.

Cleaning the presence detection

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CHAPTER 1 WELCOME

NOTES

l Presence detection settings can be changed with the on-screen display menu.

l If ECO Standby mode is enabled for SMARTBoard 8070i-G4 interactive flat panels,

presence detection functionality is limited.

l For more information on the on-screen display menu settings relevant for presence

detection, see page70 for SMARTBoard 8070i-G4 interactive flat panels or page76 for

SMARTBoard 8084i-G4 interactive flat panels.

Pens and eraser

Each interactive flat panel comes with two pens and an eraser.

The bottom bezel of the interactive flat panel includes magnetic holders for the pens and the

eraser. Removing a pen or the eraser from the holders activates it and enables you to either draw

or erase digital ink.

CAUTION

When returning the pen or eraser to the magnetic holder, ensure that it is centered on the holder

to prevent it from falling and potentially being damaged.

Color select module

Each interactive flat panel’s color select module enables you to access Help, to open the on-

screen keyboard, to select pen colors, to right-click and to orient the interactive flat panel.

No. Name

1 Help

2 Keyboard

3 Black pen color

4 Red pen color

5 Green pen color

6 Blue pen color

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CHAPTER 1 WELCOME

No. Name

7 Right-click

8 Orientation

Front cont rol panel

Each interactive flat panel’s front control panel contains the Input Select and Power/Standby

buttons, as well as the status light and the remote control sensor.

No. Name

1 Volume control (not used in

SMARTRoomSystems)

2 Mute button (not used in

SMARTRoomSystems)

3 Input Select button

4 Power/Standby button,

powerlight

5 DViT technology status light

6 Remote control sensor

IMPORTANT

l If there is a film over the front control panel, remove the film before using the front

controlpanel.

l Do not cover or block the front control panel or you could have reduced use of the

remotecontrol.

In normal use:

l The Volume control, Mute button and Input Select button are blue.

l The power light is green.

l The status light is green.

For information on diagnosing issues using the front control panel lights, see

screen issues

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on page52.

Resolving bla nk

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CHAPTER 1 WELCOME

For information on disabling the front control panel, see page70 for SMARTBoard 8070i-G4

interactive flat panels or page77 for SMARTBoard 8084i-G4 interactive flat panels.

Remote control

The remote control enables you to turn on and turn off the interactive flat panel, change the input

source, access the on-screen menu and more.

For more information on the remote control, see

Using the remote control

on page29.

About other hardware

In addition to the interactive flat panels, your SMARTRoomSystem includes the following

hardware:

Part no. Description

CAM301 Camera

MIC500 Table microphones

CSR500 Speakers

MIX500 Audio processor

WSK-SINGLE

WSK-DUAL

Camera

The high definition camera automatically captures room video during Bridgit or other

conferencing application meetings. Users can temporarily stop the video or shutter

the camera for privacy purposes.

Optional wall stand kit

In most meeting rooms, digital pan, tilt and zoom (DPTZ) and the camera’s 105° field of view ensure

all meeting participants are captured regardless of where they are in the meeting room.

The camera is installed on top of the interactive flat panels and positioned in the center of the

interactive flat panel in SMARTRoomSystems with one interactive flat panel, between the

interactive flat panels in SMARTRoomSystems with two interactive flat panels and in the center of

the middle interactive flat panel in SMARTRoomSystems with three interactive flat panels.

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CHAPTER 1 WELCOME

Table microphones, speakers and audioprocessor

The table microphones and speakers facilitate audio communication during Bridgit

or other conferencing application meetings. The audio processor eliminates echos

and in-room audio feedback.

Users can temporarily mute the table microphones for privacy purposes.

The table microphones are typically located on the meeting room table, and the

speakers are located on either side of the interactive flat panels.

Optional wall st and kit

The optional wall stand kit includes a wall stand for each interactive flat

panel in your SMARTRoomSystem and the cable raceway. The wall

stands transfer some of the weight from the wall to the floor and are

required for metal stud walls that can’t support the full weight of the

interactive flat panels. The cable raceway covers cables running across

the floor from the interactive flat panels to the meeting room table.

About software

Your SMARTRoomSystem comes with licenses for two software packages:

l SMARTMeetingPro software

l SMARTMeetingPro PE software

Using these software packages, you can write or draw in digital ink on an interactive flat panel,

present content on your desktop and connect to individuals and other meeting rooms using

integrated conferencing software. You typically install SMARTMeetingPro software on the

computers that are connected to the SMARTRoomSystems and SMARTMeetingPro PE software

on users’ laptops.

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CHAPTER 1 WELCOME

Both software packages include the following other software:

Soft ware Description

SMARTProductDrivers SMARTProductDrivers enables connected computers to detect

input from the interactive flat panel.

SMARTInk® SMARTInk enables you to write and draw in digital ink over open

applications, files, folders, websites and any other open window on your computer. When you write outside the open windows on your computer, a SMARTInk Note appears and you can write inside the note.

When you open an application that has its own ink tools, you can turn off SMARTInk, and then use the application’s ink tools to write in the content.

Differences between systems

The following table presents the key differences between the five SMARTRoomSystems:

Syst em Differences Guide icon

SRS-MP-170 Number of interactive flat panels: 1

Interactive flat panel model: SBID 8070i-G4

Screen size (diagonal): 70" (178 cm)

SRS-MP-184 Number of interactive flat panels: 1

Interactive flat panel model: SBID 8084i-G4

Screen size (diagonal): 84" (213.4 cm)

SRS-MP-270 Number of interactive flat panels: 2

Interactive flat panel model: SBID 8070i-G4

Screen size (diagonal): 2 × 70" (178 cm)

SRS-MP-284 Number of interactive flat panels: 2

Interactive flat panel model: SBID 8084i-G4

Screen size (diagonal): 2 × 84" (213.4 cm)

SRS-MP-370 Number of interactive flat panels: 3

Interactive flat panel model: SBID 8070i-G4

Screen size (diagonal): 3 × 70" (178 cm)

NOTES

l Other, minor differences between models are noted throughout this guide.

l Sections in this guide that are relevant to specific models are flagged with the icons defined

in the previous table.

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CHAPTER 1 WELCOME

About this guide

This guide explains how to set up and maintain your SMARTRoomSystem. It includes the following

information:

l How to install your SMARTRoomSystem

l How to set up your SMARTRoomSystem

l What users can do with your SMARTRoomSystem

l How to maintain your SMARTRoomSystem for years of use

l How to troubleshoot issues with your SMARTRoomSystem

In addition, this guide includes information on the interactive flat panels’ on-screen display menu

and remote management support.

This guide is intended for individuals who are responsible for installing and maintaining

SMARTRoomSystems in their organizations. Other documentation and resources are available for

individuals who use SMARTRoomSystems.

Connecting power

Power the different components of your SMARTRoomSystem as described in the installation

instructions (see

Component Procedure

Interactive flat panels For each interactive flat panel, connect the supplied power cable from

Camera Connect the camera to one of the interactive flat panels.

Speakers Connect the speakers to the provided power supply and the provided

Audio processor Connect the audio processor to one of the interactive flat panels.

NOTE

Refer to your SMARTRoomSystem’s specifications for power requirements and power

consumption information (see

Installation instructions

the AC power inlet on the interactive flat panel to a power outlet.

power supply to a power outlet.

Specifications

on page11).

on page10).

Connecting the room computer

In a typical installation, you connect the room computer to the following components of your

SMARTRoomSystem:

l Interactive flat panels

l Camera

l Microphones and speakers (through the audio processor)

NOTES

The connections in this section are based on the default USB mappings. However, you can

customize these mappings (see page71 for SMARTBoard 8070i-G4 interactive flat panels or

page77 for SMARTBoard 8084i-G4 interactive flat panels).

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CHAPTER 2 INSTALLING YOUR SMARTROOMSYSTEM

Connecting the interactive flat panels

Using the supplied USB cable, USB extender and HDMI cable, connect the room computer to the

USB2 receptacle and the HDMI2 connector on each interactive flat panel in your

SMARTRoomSystem.

SBID 8070i-G4 SBID 8084i-G4

IMPORTANT

For SMARTRoomSystems with more than one interactive flat panel, the room computer must be

able to support multiple displays and have one video input (preferably HDMI) for each interactive

flat panel. If you want to connect the room computer to an interactive flat panel using a video

input other than HDMI, you must provide the appropriate cable.

Connecting the camera

The camera is installed on the top of the interactive flat panels and

is connected to the room computer through a USB cable.

IMPORTANT

Connect the camera to the room computer using the provided USB cable. SMART recommends

that you do not use a USB hub or extender to extend the length of the USB connection.

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CHAPTER 2 INSTALLING YOUR SMARTROOMSYSTEM

NOTE

The microphone status light on the camera is lit green when the camera is receiving power, but it

doesn’t indicate the status of the microphones.

Connecting the audio processor

The table microphones are typically located

on the meeting room table, and the speakers

are located on either side of the interactive

flat panels. The table microphones and

speakers are connected to the audio

processor, which is connected to the room

computer though a USB cable.

IMPORTANT

Connect the audio processor to the room computer using the provided USB cable. SMART

recommends that you do not use a USB hub or extender to extend the length of the USB

connection.

After you connect the audio processor to the room computer, set the table microphones as the

default audio input device and the speakers as the default audio output device.

NOTE

This procedure may vary depending on your version of Windows operating system and your

system preferences.

To set t he table microphones and speakers as the default audio devices

1. Open Control Panel.

2. Press Hardware and Sound, and then press Sound.

The

Sound

dialog box appears.

3. Press Playback.

4. Right-click Echo Canceling Speakerphone, and then select Set as Default Device.

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CHAPTER 2 INSTALLING YOUR SMARTROOMSYSTEM

5. Right-click Echo Canceling Speakerphone, and then select Set as D efault Communication

Device.

6. Press Recording.

7. Right-click Echo Canceling Speakerphone, and then select Set as D efault Device.

8. Right-click Echo Canceling Speakerphone, and then select Set as Default Communication

Device.

9. Press OK.

10. Close Control Panel.

Connecting cables for laptops

You can install cables that enable users to connect laptops to one of the interactive flat panels

from another location in the room, such as on the meeting room table.

By installing these cables, you make use of connectors that might not be accessible when the

interactive flat panels are mounted. You can then run the cables across floors or behind walls to the

meeting room table.

WARNI NG

Ensure that any cables extending across the floor to your SMART product are properly bundled

and marked to avoid a trip hazard.

NOTE

The SMARTRoomSystem’s audio features aren’t available to laptops because there is no cable

connecting laptops to the audio processor.

To connect cables for laptops t o a SMARTBoard 8070i-G4

int eractiveflatpanel

1. Purchase an I/O extension module (Part No. SBID-G4-XTM) and

install it in one of the interactive flat panels.

2. Connect a USB cable to the USB1 receptacle on the I/O

extension module.

3. Connect an HDMI cable to the HDMI3/PC connector on the I/O

extension module.

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CHAPTER 2 INSTALLING YOUR SMARTROOMSYSTEM

4. Ensure the USB1 receptacle is mapped to the HDMI3/PC input in the on-screen display menu

(see

USB SETTING

on page71).

To connect cables for laptops t o a SMARTBoard 8084i-G4

int eractive flat panel

1. Connect a USB cable to the USB3 receptacle on the

bottom connector panel.

2. Connect an HDMI cable to the HDMI1 connector on

the bottom connector panel.

3. Ensure the USB3 receptacle is mapped to the HDMI1

input in the on-screen display menu (see

USB Setting

on page77).

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Page 27

Chapter 3

SMARTRoomSystem

Turning on your SMARTRoomSystem for the firsttime 21

Installing software 22

Downloading and installing software 22

Deploying software to multiple computers 23

Running the connection wizard 23

This chapter explains how to set up your SMARTRoomSystem after installing it.

Turning on your SMARTRoomSystem for the firsttime

After installing your SMARTRoomSystem (see

you can turn it on.

Installing your SMARTRoomSystem

on page13),

To turn on your SMARTRoomSyst em for t he first time

1. Turn on your room computer.

2. Turn on the first interactive flat panel by flicking the power switch beside the AC power inlet.

Press the Power/St andby button on the first interactive flat panel’s front control panel.

Press the I nput Select button on the first interactive flat panel’s front control panel until the

input source is HDMI2.

TIP

Alternatively, you can press the POWER and INPUT buttons on the remote control (see

Remote control buttons

5. For SMARTBoard 8084i-G4 interactive flat panels, map the USB2 receptacle to the HDMI2

video input (see

6. Repeat steps 2 to 5 for the other interactive flat panels.

21 sm arttech.com/kb/170764

USB Setting

on page31).

on page77).

Page 28

CHAPTER 3 SETTING UP YOUR SMARTR OOMSYSTEM

Installing software

To take full advantage of your SMARTRoomSystem’s features, you must download and install

SMARTMeetingPro software on your room computer and SMARTMeetingPro PE software on any

other computers, including laptops.

NOTE

If your organization has purchased Bridgit server software, you also need to download and install

it for users to use Bridgit software that comes with SMARTMeetingPro software and

SMARTMeetingPro PE software. For more information, see

Downloading and installing software

To download and install SMAR TMeetingPro software on t he room computer

1. Go to smarttech.com/downloads.

Installation instructions

on page11.

2. Scroll to the

3. Click Choose a version, and then select the most recent version.

4. Click Download.

5. Follow the on-screen instructions to save the installer to a temporary location.

6. Double-click the installer.

7. Follow the on-screen instructions to install SMARTMeetingPro software.

8. Configure SMARTMeetingPro software following the instructions in the Help (see

page12).

To download and install SMAR TMeetingPro PE software on other comput ers

1. Go to smarttech.com/downloads.

2. Scroll to the

3. Click Choose a version, and then select the most recent version.

4. Click Download.

5. Follow the on-screen instructions to save the installer to a temporary location.

SMART Meeting Pro software

SMART Meeting Pro PE software

section.

Help

6. Double-click the installer.

7. Follow the on-screen instructions to install SMARTMeetingPro PE software.

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CHAPTER 3 SETTING UP YOUR SMARTR OOMSYSTEM

8. Configure SMARTMeetingPro PE software following the instructions in the Help (see

Help

page12).

Deploying software to multiple computers

You might need to deploy software to multiple computers in the following situations:

l Your organization has multiple SMARTRoomSystems, each with its own room computer.

l You want to deploy SMARTMeetingPro PE software to users’ laptops so that they can use

their laptops with your SMARTRoomSystem.

To deploy software to multiple computers and configure it, refer to the system administrator’s

guides (see

Installation instructions

on page11).

Running the connection wizard

After turning on your SMARTRoomSystem for the first time and installing software, run the

connection wizard to calibrate and orient the interactive flat panels.

To run the connection wizard

1. Press the Help button on one of the interactive flat panel’s color select modules.

The

Help a nd Support for Your SMARTBoard Interactive Whiteboard

window appears.

2. Press Connect ion Wizard.

The

SMART Connection Wizard

appears.

3. Select the first interactive flat panel from the list, and then press Next .

TIP

If you don’t know which interactive flat panel listed in the

SMART Connection Wizard

one you want to set up, press the interactive flat panel’s surface with your finger. The green

dot to the right of the interactive flat panel’s name in the

SMART Connection Wizard

changes color to blue.

4. Select Product is being set up for t he first time, and then press Next.

is the

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CHAPTER 3 SETTING UP YOUR SMARTR OOMSYSTEM

5. Follow the on-screen instructions to calibrate and orient the interactive flat panel for the

firsttime.

NOTES

You can press the orientation button on the color select module to move the

calibration screen to the next interactive flat panel.

If you select the incorrect display during calibration or orientation, touch might not

respond.

6. Repeat steps 3 to 5 for the other interactive flat panels.

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Page 31

Chapter 4

Turning on and turning off your SMARTRoomSystem 25

Using presence detection 27

Using your SMARTRoomSystem with the roomcomputer 28

Connecting a guestlaptop 28

Changing input sources 29

Using the remote control 29

Remote control sensor 30

Remote control buttons 31

SMARTBoard8070i-G4 interactive flat panel remote control 31

SMARTBoard8084i-G4 interactive flat panel remote control 33

Menu control panel 35

This chapter explains how to use the key features of your SMARTRoomSystem.

Turning on and turning off your SMARTRoomSystem

You turn on and turn off your SMARTRoomSystem by turning on or turning off the room computer

and interactive flat panels. You can turn on and turn off each interactive flat panel using its front

control panel or remote control.

NOTE

If presence detection is enabled, the interactive flat panels turn on and enter Standby mode

automatically (see

Using presence detection

on page27).

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CHAPTER 4 USING YOUR SMARTR OOMSYSTEM

To turn on your SMARTRoomSyst em

1. Turn on the room computer.

Press the Power/St andby button on the first interactive flat panel’s remote control.

For SMARTRoomSystems with SMARTBoard 8070i-G4 interactive flat panels, press the

POWER ON button on the first interactive flat panel’s remote control.

For SMARTRoomSystems with SMARTBoard 8084i-G4 interactive flat panels, press the

MONITORON button on the first interactive flat panel’s remote control.

Your computer’s logon screen or desktop appears on the first interactive flat panel.

IMPORTANT

If the power light on the front control panel is off, either the interactive flat panel is not

plugged in or the main power switch is turned off.

NOTE

If you use the remote control to turn on an interactive flat panel, the other interactive flat

panels in your SMARTRoomSystem might turn on as well.

3. Repeat step 2 for any other interactive flat panels in your SMARTRoomSystem.

To turn off your SMARTRoomSystem

1. Turn off your computer.

Press the Power/St andby button on the first interactive flat panel’s front control panel.

For SMARTRoomSystems with SMARTBoard 8070i-G4 interactive flat panels, press the

STANDBY button on the first interactive flat panel’s remote control.

For SMARTRoomSystems with SMARTBoard 8084i-G4 interactive flat panels, press the

POWER button or the MONI TOROFF button on the first interactive flat panel’s remote control.

3. Repeat step 2 for any other interactive flat panels in your SMARTRoomSystem.

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CHAPTER 4 USING YOUR SMARTR OOMSYSTEM

Using presence detection

Each interactive flat panel has two

presence detection sensors on its

frame that can detect people up to 16'

(5 m) away when the interactive flat

panel is in Standby mode.

When the sensors detect motion in the

room, the interactive flat panel turns on

and displays a welcome screen.

Touching the screen activates the

interactive flat panel. When the sensors

no longer detect people in the room, the interactive flat panel returns to Standby mode.

NOTE

If ECOStandby mode is enabled for SMARTBoard 8070i-G4 interactive flat panels, presence

detection functionality is limited.

Presence detection settings can be changed with the on-screen display menu.

For more information on the on-screen display menu settings relevant for presence detection, see

page70 for SMARTBoard 8070i-G4 interactive flat panels or page76 for SMARTBoard 8084i-G4

interactive flat panels.

For information on cleaning your sensors, see

page43.

Cleaning the presence detection sensors

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CHAPTER 4 USING YOUR SMARTR OOMSYSTEM

Using your SMARTRoomSystem with the roomcomputer

Users will most often use the interactive flat panels with the room computer you set up in the

previous chapter (see

SMARTMeetingPro software installed on the room computer enables users to do the following:

l Interact with objects on the screen by touching them

l Write, draw and erase digital ink

l Use multitouch gestures to browse pages, zoom in and out, and resize, rotate, group, ungroup

and flick objects

l Create and participate in collaborative meetings

For more information on the software and how you can use it with your SMARTRoomSystem, refer

to the Help (see

Setting up your SMARTRoomSystem

Help

on page12).

on page21).

Connecting a guestlaptop

Users can connect a guest laptop to one of the interactive flat panels in your SMARTRoomSystem

using the cables you installed (see

When a user connects a guest laptop to an interactive flat panel, the laptop’s desktop is displayed

on the interactive flat panel and touch interactivity is enabled if SMARTMeetingPro PE software is

installed (see

NOTE

The SMARTRoomSystem’s audio features aren’t available to laptops because there is no cable

connecting laptops to the audio processor.

To connect a guest laptop to a SMARTBoard 8070i-G4 interact ive flat panel

1. Connect the USB cable from the I/O extension module’s USB1 receptacle to the guest laptop.

2. Connect the HDMI cable from the I/O extension module’s HDMI3/PC connector to the guest

laptop.

3. Turn on the laptop.

Installing software

Connecting cables for la ptops

on page22).

on page19).

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CHAPTER 4 USING YOUR SMARTR OOMSYSTEM

Press the I nput Select button on the front control panel until the input source is HDMI3/PC.

TIP

Alternatively, you can press the INPU T button on the remote control (see

buttons

To connect a guest laptop to a SMARTBoard 8084i-G4 interactive flat panel

1. Connect the USB cable from the interactive flat panel’s USB3 receptacle to the guest laptop.

2. Connect the HDMI cable from the interactive flat panel’s HDMI1 connector to the guest laptop.

3. Turn on the laptop.

Press the I nput Select button on the front control panel until the input source is HDMI1.

Alternatively, you can press the INPU T button on the remote control (see

buttons

on page31).

TIP

on page31).

Remote control

Changing input sources

You can connect the interactive flat panel to a room computer or a guest laptop (see

the room computer

on page16).

Connecting

You can display a device’s input source by pressing the Input Select button on the front

control panel until the device’s input appears on the interactive flat panel. Alternatively, you can

press the INPUT button on the remote control.

TIP

The remote control for SMARTBoard 8070i-G4 interactive flat panels has buttons for each input

source (HD MI1, HDMI2, and so on). Press one of these input source buttons to display the

connected device’s input.

Using the remote control

Each interactive flat panel’s infrared remote control enables you to turn on and turn off the

interactive flat panel, change the input source and more. You can also use the remote control to

open the on-screen display menu and then change the interactive flat panel’s settings.

If the remote control doesn’t respond, see

29 smarttech.com/kb/170764

Resolving remote control issues

on page58.

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CHAPTER 4 USING YOUR SMARTR OOMSYSTEM

CAUTION

l Do not subject the remote control to strong shock.

l Keep the remote control away from liquids. If it gets wet, wipe it dry immediately.

l Do not expose the remote control to heat or steam.

l Do not open any part of the remote control other than the battery compartment and

picture-in-picture compartment.

Remote control sensor

The remote control sensor is located on the front control panel.

It enables you to control the interactive flat panel from an angle

of 30º and within a distance of 23' (7 m) using the included

remote control.

IMPORTANT

The remote control might not function when the infrared remote control sensor is blocked or

when it is in direct sunlight or strong lighting.

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CHAPTER 4 USING YOUR SMARTR OOMSYSTEM

Remote control buttons

The remote control enables you to access on-screen menus and to change display and input

settings.

SMAR TBoard8070i-G4 interact ive flat panel remot e cont rol

No. Name Description

1 POWER ON Turn on the interactive flat panel

2 ASPECT Select the aspect ratio

3 STILL Turn on or off the still picture mode

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CHAPTER 4 USING YOUR SMARTR OOMSYSTEM

No. Name Description

4 [Number buttons] Press buttons on the number pad to set and change

passwords, change channels or customize or change settings

5 DISPLAY Display the information menu

6 SET Open a selected menu option in the on-screen display menu

7 [Left and right buttons] Change the value of the selected menu option in the on-

screen display menu

8 AUTO SET UP Automatically set the H position, V position and clock phase

(for VGA video inputs only)

9 VOL +/- Increase or decrease the audio output level

10 AUDIOINPUT Select the audio input source

11 [Input buttons] Select a specific video input

12 SLEEP Set a timer to turn off the interactive flat panel

13 INPUT Switch video inputs

14 SOUND Select artificial surround sound

15 MUTE Mute audio inputs for the interactive flat panel

16 EXIT Close the on-screen display menu

17 [Up and down buttons] Select a menu option in the on-screen display menu

18 MENU Display the on-screen display menu

19 * [Not in use]

20 PICTURE MODE Select the picture mode

21 MTS [Not in use]

22 STANDBY Turn off the interactive flat panel (in Standby mode)

Not used in SMARTRoomSystems

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CHAPTER 4 USING YOUR SMARTR OOMSYSTEM

SMAR TBoard8084i-G4 interact ive flat panel remot e cont rol

No. Name Description

1 POWER Turn on or off the interactive flat panel

2 MONITOR Alternate between different interactive flat panel modes

(on,offandStandby) depending on how you configure Standby mode

3 [Number buttons] Press buttons on the number pad to set and change

passwords, or to customize or change settings

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CHAPTER 4 USING YOUR SMARTR OOMSYSTEM

No. Name Description

4 1/a/A Switch the number pad between number input (1,2,3),

lowercase letter input (a,b,c) and uppercase letter input (A,B,C)

5 MARK/ARC Set the aspect ratio

6 VOL +/- Increase or decrease audio output level

7 MUTE Mute audio inputs for the interactive flat panel

8 MENU Display the on-screen display menu

9 [Up, down, left and

right buttons]

Select a menu option in the on-screen display menu, and then change the value of the selected menu option

10 OK Open a selected menu option in the on-screen display menu

11 BACK Return to the previous screen in the on-screen display menu

12 [Not in use]

13 [Video buttons] Play, pause, stop, fast forward and rewind video

14 TILE [Not in use]

15 EXIT Close the on-screen display menu

16 [Not in use]

17 AUTO Automatically set the H position, V position and clock phase

(for VGA video inputs only)

18 BRIGHTNESS Increase or decrease brightness

19 PSM Set the picture mode, sound mode and sleep timer

20 CLEAR Clear number or letter input

21 INPUT Switch video inputs

22 ENERGY SAVING [For future use]

Not used in SMARTRoomSystems

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CHAPTER 4 USING YOUR SMARTR OOMSYSTEM

Menu control panel

As an alternative to using your remote control to navigate the on-screen display menu, you can use

the menu control panel located on the bottom of the interactive flat panel.

SMARTBoard 8070i-G4 interactive fla t panels

No. Name

1 MENU

2 SET

3 [Up]

4 [Down]

5 [Left]

6 [Right]

SMARTBoard 8084i-G4 interactive flat panels

No. Name

1 MENU

2 OK

3 [Up]

4 [Down]

5 [Left]

6 [Right]

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Page 43

Chapter 5

SMARTRoomSystem

Opening SMARTSettings 38

Updating software 38

Updating firmware 38

Maintaining the interactive flat panels 40

Calibrating the interactive flat panels 40

Orienting the interactive flat panels 41

Replacing batteries in the remote controls 42

Replacing a pen nib 42

Cleaning the screens 43

Cleaning the presence detection sensors 43

Cleaning the DViT camera windows and reflective tape 43

Maintaining ventilation 44

Preventing condensation 45

Maintaining the camera 45

Maintaining the microphones 45

Maintaining the speakers 46

Checking the SMARTRoomSystem installation 46

Removing your SMARTRoomSystem 46

Transporting your SMARTRoomSystem 47

Your SMARTRoomSystem is designed to require no, or only minimal, cleaning and maintenance.

If your SMARTRoomSystem requires cleaning or other maintenance or if your organization

mandates periodic cleaning or other maintenance of its IT infrastructure, follow the instructions in

this chapter.

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CHAPTER 5 MAIN TAINI NG YOUR SMAR TROOMSYSTEM

Opening SMARTSettings

Several maintenance and troubleshooting procedures in this guide require you to open

SMARTSettings.

To open SMAR TSettings on Windows® 7 operat ing systems

Select Start > All Programs > SMART Technologies > SMAR T Tools > SMAR T Settin gs.

SMARTSettings appears.

To open SMAR TSettings on Windows 8 operating syst ems

1. Open the

2. Press SMARTSettings.

SMARTSettings appears.

Apps

screen.

Updating software

SMARTProductUpdate (SPU) is included in SMARTMeetingPro software and SMARTMeetingPro

PE software (see

SMART software posted on the SMART website. You can configure SPU to prompt users to install

updates or to install updates automatically.

For more information on SPU, search for “SMART Product Update” in the Help (see

page12).

NOTE

If you didn’t install SPU, you can download updates to SMART software from

smarttech.com/downloads.

Installing software

on page22). SPU periodically checks for updates to the

Help

Updating firmware

Each interactive flat panel in your SMARTRoomSystem uses firmware on its processor. After you

update SMART software, a new firmware file could be saved on the room computer. When this

happens, you are prompted to run the file to update the firmware.

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CHAPTER 5 MAIN TAINI NG YOUR SMAR TROOMSYSTEM

CAUTION

l Only a system administrator should update interactive flat panel firmware.

l Only one interactive flat panel can be connected to the computer during the firmware

update process.

l Do not disconnect the interactive flat panel from the computer during the firmware update

process.

l Do not touch the interactive flat panel’s screen or the Input Select button during the

firmware update process.

l Do not turn off the computer or the interactive flat panel during the firmware update

process.

To update firmware

1. Ensure there is a USB connection between the interactive flat panel and the room computer

(see

Connecting the interactive flat panels

on page17).

2. Launch the firmware updater at the following location:

Operating

Location

system

Windows (32-bit)

C:\Program Files\SMAR T Technologies\SMARTProduct D rivers\ SMAR TFirmwareUpdater.exe

Windows (64-bit)

C:\Program Files ( x86)\SMART Technologies\ SMAR T Product Drivers\SMAR TFirmwareUpdater.exe

3. Follow the on-screen instructions using the computer’s mouse and keyboard. Don’t touch the

interactive flat panel screen.

4. Select your interactive flat panel model, and then click Next.

A progress bar appears.

5. When the installation is complete, calibrate the interactive flat panel (see

interactive fla t panels

on the next page).

Calibrating the

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CHAPTER 5 MAIN TAINI NG YOUR SMAR TROOMSYSTEM

Maintaining the interactive flat panels

Complete the following tasks as needed to maintain your SMARTRoomSystem’s interactive flat

panels:

l Calibrate and orient the interactive flat panels

l Replace batteries in the remote control

l Replace pen nibs

l Clean the screen

l Clean the presence detection sensors

l Clean the DViT camera windows and reflective tape

l Maintain ventilation

l Prevent condensation

Calibrating the interactive flat panels

DViT cameras in the corners of the interactive flat panel track the position of the pens, eraser and

your finger on the interactive surface, and then send the information to the SMART software, which

interprets this information as mouse clicks, digital ink or ink removal in the appropriate location.

Calibration determines the position and angles of the DViT cameras to accurately identify the

location of touches on the interactive flat panel.

IMPORTANT

If an error message appears while you are calibrating the interactive flat panel, contact

SMARTSupport (smarttech.com/contactsupport).

To calibrate an int eractive flat panel

1. Open SMARTSettings (see

2. Press SMART Hardware Sett ings.

3. Select the interactive flat panel you want to calibrate.

TIP

If you don’t know which interactive flat panel listed in SMARTSettings is the one you want to

calibrate, press the interactive flat panel’s surface with your finger. The blue dot to the right

of the interactive flat panel’s name in SMARTSettings changes color to blue.

Opening SMARTSettings

on page38).

4. Select Advanced Settings from the drop-down list.

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CHAPTER 5 MAIN TAINI NG YOUR SMAR TROOMSYSTEM

5. Press Calibrate.

The calibration screen appears. This can take a few moments.

NOTES

You can press the orientation button on the color select module to move the

calibration screen to the next interactive flat panel.

If you select the incorrect display during calibration or orientation, touch might not

respond.

6. Press the red target with the tip of an interactive flat panel pen. Hold the tip at the center of

the target until the target turns green, and then lift the pen.

The target moves to the next location.

NOTE

You can calibrate a target again by pressing the LEFT ARROW key on your keyboard, or the

Keyboard button or Right-click button on the color select module.

7. Continue pressing targets until the calibration is complete.

A message appears stating that the calibration was successful, and then the orientation screen

appears.

8. Orient the interactive flat panel (see

Orienting the interactive flat panels

below).

Orienting the interactive flat panels

If the location of your touch is misinterpreted (the pointer appears a distance from the actual

contact), orient the interactive flat panel.

To orient an interactive flat panel

Press the Orientation button on the color select module.

The orientation window opens.

2. Use an interactive flat panel pen to press the red targets as they appear. Hold the tip of the

pen at the center of each target, and then lift the pen. When you lift the pen, the target moves

to the next orientation point.

IMPORTANT

Hold the pen perpendicular to the screen.

3. Continue until you’ve pressed all the targets.

The orientation window closes.

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CHAPTER 5 MAIN TAINI NG YOUR SMAR TROOMSYSTEM

4. If this doesn’t correct inaccurate touch, calibrate the interactive flat panel (see

interactive fla t panels

on page40).

Calibrating the

Replacing batteries in the remote controls

Each remote control requires two 1.5V AAA batteries.

WARNI NG

To reduce the risk associated with leaking batteries:

l use only AAA type batteries

l do not mix used and new batteries

l orient the battery’s plus (+) and minus (-) terminals according to the markings found on the

remote control

l do not leave the batteries in the remote control for an extended period

l do not heat, disassemble, short or recharge the batteries, or expose them to fire or high

temperature

l avoid eye and skin contact if batteries have leaked

l dispose of exhausted batteries and product components in accordance with applicable

regulations

To replace batteries in a remote control

1. Press the tab on the underside of the remote control, and then open the cover.

2. Remove the existing batteries.

3. Insert two new 1.5V AAA batteries in the remote control.

4. Replace the cover.

Replacing a pen nib

To prevent damage to the interactive flat panel’s anti-glare coating, replace your pen nib if it

becomes worn. Four replacement pen nibs are included with the pens, and you can purchase

additional replacements from the Store for SMARTParts (seesmarttech.com/Support/PartsStore).

To replace a pen nib

1. Grasp the worn nib on the pen with a pair of pliers, and then pull and twist the nib loose.

2. Press the replacement nib into the pen.

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CHAPTER 5 MAIN TAINI NG YOUR SMAR TROOMSYSTEM

Cleaning the screens

Follow these instructions to clean the interactive flat panel screens without damaging their

anti-glare coating or other product components.

CAUTION

l Do not use permanent or dry-erase markers on the screen. If dry-erase markers are used on

the screen, remove the ink as soon as possible with a lint-free, non-abrasive cloth.

l Do not rub the screen with a dense or rough material.

l Do not apply pressure to the screen.

l Do not use cleaning solution or glass cleaner on the interactive flat panel screen, because

they can deteriorate or discolor the screen.

l Avoid touching the reflective tape between the screen and the bezel, and ensure that this

strip stays dry. Damage to this strip affects touch interactivity.

To clean a screen

1. Shut off the room computer, and then disconnect the power sources for the room computer

and the interactive flat panel.

2. Wipe the screen with a lint-free, non-abrasive cloth.

Cleaning the presence detection sensors

Each interactive flat panel has two presence detection sensors on its frame. The sensors should be

inspected regularly for dust and should be cleaned if any obvious dust buildup has occurred.

CAUTION

Do not use compressed air, water, chemical agents or cleaning agents to clean the sensors.

To clean the presence detect ion sensors

Gently wipe the sensors using a clean lint-free cloth.

Cleaning the DViT camera windows and reflective tape

The DViT technology in each interactive flat panel uses four cameras in the corners of the frame

and the reflective material between the screen and the bezels. Excessive dust buildup on the DViT

camera windows or reflective tape can impair touch performance.

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CHAPTER 5 MAIN TAINI NG YOUR SMAR TROOMSYSTEM

These areas should be inspected regularly for dust and should be cleaned if any obvious dust

buildup has occurred.

CAUTION

l Do not use compressed air to clean the DViT camera windows or borders.

l Do not use water, chemicals or cleaning agents.

l Applying too much pressure when cleaning the tape or DViT cameras can damage the tape

and cause performance issues or errors.

To clean the DViT camera win dows and reflective tape

1. With a clean lint-free cloth, gently wipe the DViT camera windows in the top corners and the

reflective tape along the top of the interactive flat panel screen using the cloth.

2. Gently wipe the reflective tape along the sides of the interactive flat panel screen.

3. Gently wipe the DViT camera windows in the bottom corners and the reflective strip across

the bottom of the interactive flat panel screen.

Maintaining ventilation

The interactive flat panels require ventilation to enable the cooling fans to function. Dust buildup in

the ventilation holes compromises cooling and leads to product failure.

l Clean accessible ventilation holes monthly with a dry cloth.

l Use a vacuum cleaner with a narrow hose end fitting to clear the back ventilation holes

regularly. You might have to remove the interactive flat panel from your wall. For more

information on removing the interactive flat panel see

on page46.

CAUTION

Avoid setting up or using the interactive flat panel in an area with excessive levels of dust,

humidity or smoke.

Removing your SMARTRoomSystem

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CHAPTER 5 MAIN TAINI NG YOUR SMAR TROOMSYSTEM

Preventing condensation

The interactive flat panel screen contains layers of glass that can collect condensation, especially

in the following conditions:

l Temperature extremes with high humidity

l Rapid changes in humidity, which can occur when you operate the product near water, such as

a sink, pool, kettle or air conditioner ventilator

l Direct exposure to sunlight

To evaporate condensation fr om the interact ive flat panel

1. Remove the humidity source from the interactive flat panel, if possible.

2. Adjust the room temperature to normal operating ranges.

3. Turn on the interactive flat panel and leave it on for 2–3 hours.

4. If the screen condensation doesn’t evaporate, contact SMARTSupport

(smarttech.com/contactsupport).

Maintaining the camera

CAUTION

Do not directly contact the camera lens, even to clean it. Directly contacting the camera lens can

scratch or otherwise damage it, negatively impacting the camera’s performance.

You need to clean the camera lens only if there is visible accumulation of dust. Use a canister of

inert gas or a blower bulb to blow the dust off of the lens. Don’t blow off dust with your mouth

because this can deposit droplets of saliva on the camera lens.

Maintaining the microphones

Follow these instructions to clean the microphones.

To clean the microphones

1. Turn off the interactive flat panels.

2. Wipe the microphones with a lint-free, non-abrasive cloth.

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CHAPTER 5 MAIN TAINI NG YOUR SMAR TROOMSYSTEM

Maintaining the speakers

Follow these instructions to clean the speakers.

To clean the speakers

1. Turn off the interactive flat panels.

2. Wipe the speakers with a lint-free, non-abrasive cloth.

Checking the SMARTRoomSystem installation

Inspect your SMARTRoomSystem’s installation frequently to ensure that it remains securely

installed.

l Check the mounting location for signs of damage or weakness that can occur over time.

l Check for loose screws, gaps, distortions or other issues that could occur with the mounting

apparatus.

If you find an issue, contact a professional installer.

Removing your SMARTRoomSystem

To safely remove your SMARTRoomSystem, use four or more professional installers.

WARNI NG

l Do not attempt to move the interactive flat panels using your own strength. The interactive

flat panels are very heavy.

l Do not move the interactive flat panels by connecting a rope or wire to the handles on the

back. The interactive flat panels can fall and cause personal injury and product damage.

To remove your SMAR TRoomSystem

1. Turn off the interactive flat panels and disconnect the power cables from the wall outlet.

2. Remove all accessible cables and connectors.

3. Attach the eyebolts for your lifting equipment to the first interactive flat panel. For more

information, see

Before installing your SMARTRoomSystem

on page13.

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CHAPTER 5 MAIN TAINI NG YOUR SMAR TROOMSYSTEM

4. Lift the interactive flat panel from its mounting location.

WARNI NG

Do not place the interactive flat panel on a sloping or unstable cart, stand or table, because

the interactive flat panel could fall, resulting in injury and severe product damage.

CAUTION

Do not leave the interactive flat panel face up, face down or upside down for an extended

period of time, because it could cause permanent damage to the screen.

5. Repeat steps 3 to 4 for the other interactive flat panels in the SMARTRoomSystem.

Transporting your SMARTRoomSystem

Save your original packaging so that you can repack your SMARTRoomSystem with as much of

the original packaging as possible. This packaging was designed with optimal shock and vibration

protection. If your original packaging isn’t available, you can purchase the same packaging directly

from your authorized SMART reseller (smarttech.com/where).

CAUTION

Transport your SMARTRoomSystem only in original or replaced packaging. Transporting your

SMARTRoomSystem without correct packaging voids your warranty and could lead to product

damage.

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Page 55

Chapter 6

SMARTRoomSystem

Locating serial numbers 50

Locating power and status lights 51

Resolving issues with the interactive flat panels 52

Resolving image issues 52

Resolving blank screen issues 52

Resolving image quality issues 53

Resolving touch control and digital ink issues 56

Resolving remote control issues 58

Resolving presence detection issues 58

Resolving issues with the camera 59

Resolving issues with the microphones 60

Resolving issues with the speakers 61

Resolving issues using the SMART ConnectionWizard 61

Resolving issues using SMARTBoard Diagnostics 62

Checking the DViT camera views 62

This chapter provides you with the information necessary to solve simple issues that can occur with

your SMARTRoomSystem. If issues persist, or aren’t covered in this chapter, contact

SMARTSupport (smarttech.com/contactsupport).

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CHAPTER 6 TROUBLESHOOTING YOUR SMARTROOMSYSTEM

Locating serial numbers

Each of the major components of your SMARTRoomSystem has a serial number.

Component Serial number location

Interactive flat panel Bottom of the interactive flat panel on the left side

NOTES

When you request technical support, provide

SMARTSupport with the left interactive flat panel’s serial number.

You can also access the interactive flat panel’s serial number

from the on-screen display menu.

SBID 8070i-G4

SBID 8084i-G4

SERIAL NUMBER

Serial Number

on page77

on page69

Camera Top of the camera beside the service light

Table microphones Bottom of each microphone

Speakers Back of each speaker

Audio processor Narrow side of the audio processor

It’s good practice to record these serial numbers in a safe place. You can use the inside front cover

of this guide for this purpose.

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CHAPTER 6 TROUBLESHOOTING YOUR SMARTROOMSYSTEM

Locating power and status lights

Your SMARTRoomSystem’s components have power and status lights, which you can use when

resolving common issues.

No. Component Light

1 Interactive flat panel Power

2 Interactive flat panel DViT technology status

3 Camera Video capture

4 Camera USB connection status

5 Microphones Microphone

6 Speakers Power

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CHAPTER 6 TROUBLESHOOTING YOUR SMARTROOMSYSTEM

NOTE

In addition to the power and status lights in the above table, there is a microphone status light on

the camera. This status light is lit green when the camera is receiving power but it doesn’t

indicate the status of the microphones.

Resolving issues with the interactive flat panels

Resolving image issues

Complete the following steps if the interactive flat panel doesn’t display an image correctly or

doesn’t display any image at all.

Resolving blank screen issues

Use the following troubleshooting table when the room computer is turned on, but you don’t see

an image on the interactive flat panel screen.

Begin by looking at the interactive flat panel power light and system light on the front control

panel.

Power light Status li ght Causes Solut ion

Off Off The interactive flat panel isn’t

connected to a power source.

The m ain power is off. Flickthe power switch to turn the main

Solid red Off The interactive flat panel is in

Standby mode.

Solid amber or red

Solid green Flashing amber The intera ctive flat panel is

Red The computer is off. Tur n on the computer.

The computer isn’t connected to the intera ctive flat panel.

The intera ctive flat panel isn’t set to the corr ect video input source.

updating firmware.

Connect the interactive flat panel’s power cable to a power outlet (see page16).

power on.

Press the power button on the fr ont control panel or the remote control.

Connect the computer to the interactive flat panel with the required cables (see page17).

l Select the computer’s input source

(typically HDMI 1) using the remote control.

Press the Power/ Standby button until

the I nput Select button is blue, and

then pr ess the Input Select button until the computer’s desktop appear s.

Do not touch the interactive flat panel (see page38).

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CHAPTER 6 TROUBLESHOOTING YOUR SMARTROOMSYSTEM

Power light Status li ght Causes Solut ion

Solid green Flashing green The intera ctive flat panel detects a

computer, but SMARTProductDrivers isn’t installedor isn’t running (see page56).

Solid green Solidgreen The interactive flat panel detects a

computer with SMARTProductDrivers installed.

Resolving image quality issues

Symptom Causes Solution

The image is too large, too small or doesn’t completely fill the screen.

The computer’s video resolution settings don’t match the interactive flat panel’s nativeresolution.

l The native resolution of SMARTBoard

l Other resolutions could result in image

Install SMARTMeetingPro software or SMARTMeetingPro PEsoftware.

This is the standar d operating status of the intera ctive flat panel.

8070i-G4 interactive flat panels is 1920×1080 at 60Hz. If the computer can’t support this resolution,consider one of the following 16:9 resolutions as an alternative:

1600 × 900

1366 × 768

1280 × 720

8084i-G4 interactive flat panels is 3840×2160 at 30Hz. If the computer can’t support this resolution,consider one of the following 16:9 resolutions as an alternative:

1600 × 900

1366 × 768

1280 × 720

1920×1080

distortion or blackbars around the desktop.

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CHAPTER 6 TROUBLESHOOTING YOUR SMARTROOMSYSTEM

Symptom Causes Solution

The screen r esolution is correct, but the image is surrounded by blackbars.

The computer’s video card is underscanning the ima ge.

You have a poor quality video cable.

You connected two video cables together.

l Turn off or adjust the

overscan/underscan feature in the video card driver software untilthe image fits the screen r esolution. Refer to the computer’s video car d Help for more information.

l Select the HDTV setting from the video

card driver’s advanced menu (if available). This should provide a pixel-perfect image for the interactive flat panel.

1. Replace the video cable with a better quality videocable.

2. Press AUTO SETUP (on SMARTBoard 8070i-G4 interactive flat panels) or AU TO (on SMARTBoard 8084i-G4 interactive flat panels) on the r emote control.

1. Replace the two cables with one longer cable. OR Move the computer so that it’s within a single cable length of the interactive flat panel.

2. Press AUTO SETUP (on SMARTBoard 8070i-G4 interactive flat panels) or AU TO (on SMARTBoard 8084i-G4 interactive flat panels) on the r emote control.

The image isn’t centered on the screen.

Press AUTO SETUP (on SMARTBoard 8070i-G4 interactive flat panels) or AU TO (on SMARTBoard 8084i-G4 interactive flat panels) on the r emote control.

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CHAPTER 6 TROUBLESHOOTING YOUR SMARTROOMSYSTEM

Symptom Causes Solution

The image is unstable or unfocused.

The image is too light,too dark or has image qualityissues.

The video connection is loose. Secure the video cable to both the

computer and the interactive flat panel.

You have a poor quality video cable.

1. Replace the video cable with a better quality videocable.

2. Press AUTO SETUP (on SMARTBoard 8070i-G4 interactive flat panels) or AU TO (on SMARTBoard 8084i-G4 interactive flat panels) on the r emote control.

You connected two video cables together.

1. Replace the two cables with one longer cable. OR Move the computer so that it’s within a single cable length of the interactive flat panel.

2. Press AUTO SETUP (on SMARTBoard 8070i-G4 interactive flat panels) or AU TO (on SMARTBoard 8084i-G4 interactive flat panels) on the r emote control.

The computer’s video display card is defective.

Connect a different computer to the interactive flat panel.If this improves the image quality, consider r eplacing the videocard in the original computer.

You might have incorrect video settings.

Press AUTO SETUP (on SMARTBoard 8070i-G4 interactive flat panels) or AU TO (on SMARTBoard 8084i-G4 interactive flat panels) on the r emote control.

There is a persistent image on the screen.

An image was displayed for too long.

l Turn off the interactive flat panel and

leave it tur ned off for as long as the image was on the screen.

l Use a screen saver to prevent persistent

images.

Other display quality issues Return a ll on-screen display menu

settings to their default values (see page71 for SMARTBoard 8070i-G4 interactive flat panels or page76 for SMARTBoard 8084i-G4 interactive flat panels).

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CHAPTER 6 TROUBLESHOOTING YOUR SMARTROOMSYSTEM

Resolving touch control and digital ink issues

Use the following troubleshooting table if you can see the computer desktop on the interactive flat

panel, but you don’t have touch control over the desktop.

Symptom Causes Solution

When you touch the screen, no pointer appears and you’re unable to move icons.The status light is red.

The SMARTBoard icon ( or )

doesn’t appear.

The SMARTBoard icon ( or )

displays a r ed X in its bottom-right corner.

Touch interactivityis slow. The computer is r unning too many

SMARTProductDrivers isn’t running.

SMARTProductDrivers isn’t current.

There’s no USB connection from the computer to the interactive flat panel.

The USB connection doesn’t correspond with the selected video input.

SMARTProductDrivers isn’t installed.

SMARTProductDrivers isn’t running.

The computer can’t find the interactive flat panel.

Either the

Diagnostics

SMARTSettings is open.

applications.

SMART Board

window or

Start SMARTBoard Toolsfollowing the steps in the Help (see page12).

Update SMARTProductDrivers (see page38).

Verify the connections (see page17).

Connect the USB to the correct receptacle that corresponds to the computer’s video input (see page17).

Download and install SMARTProductDrivers from

smar ttech.com/downloads.

Start SMARTBoard Toolsfollowing the steps in the Help (see page12).

Run the SMART Connection Wizard’s troubleshooting procedures (see page61).

Close the window and SMARTSettings.

Close some open applications.

SMART Board Diagnostics

56 smarttech.com/kb/170764

The computer doesn’t meet the requirements.

You haven’t used a USB 2.0 cable to connect the interactive flat panel to the computer.

Refer to the release notes for the curr ent computer requirements (see page11). Upgrade the computer or replace it with another computer that m eets the requirements.

Use a USB 2.0 cable and ensure itis connected to the USB2 receptacle on the interactive flat panel.

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CHAPTER 6 TROUBLESHOOTING YOUR SMARTROOMSYSTEM

Symptom Causes Solution

When you touch the screen the pointer appears in the wrong location.

An area of the screen doesn’t respond to touch or when you draw digital ink, the lines are broken.

You aren’t touching the screen at a right angle.

The intera ctive flat panel isn’t oriented.

The desktop isn’t centered on the screen.

Something is blocking the DViT cameras.

Something is on the reflective tape channel.

Your finger or pen is skipping as you draw. This is most common on the upstroke.

Bright lights are interfering with the DViTcameras.

The DViT cameras require calibration,possibly because of a temperature change in the room.

For more information, see

Touching and drawing on your SMART Board interactive whiteboard is inaccurate

(knowledgebase.force.com/?q=13976).

Orient the interactive flat panel (see page41.)

l Press AUTO SETUP (on SMARTBoard

8070i-G4 interactive flat panels) or AU TO (on SMARTBoard 8084i-G4 interactive flat panels) on the r emote control.

l You might have to do this more than once.

Ensure nothing is taped to the screen.

Remove items from the reflective tape channel.

Use consistent pressure while drawing digital ink.

Close blinds or shades or dim all halogen lights and LEDs.

Calibrate the interactive flat panel (see page40).

You try to erase using something other than the eraser, but you draw more digital ink.One of the color select button lights is flashing.

You try to erase with the eraser , but you draw more digital ink. You don’t see a flashing light on the color select module.

You’re trying to draw digital ink, but you see a circle beneath the pointer and you’re erasing digital ink.

You’re in Locked Ink mode and all objects are interpreted as pens.

l Press a color select button that isn’t

flashing to exit Locked Ink mode.

l Remove the eraser from the eraser

holder to enable erasing while in Locked Ink m ode.

You’re using an edge of the eraser. Increase the contact ar ea of the eraser.

The intera ctive flat panel is interpreting an er aser.

l Liftother fingers and the heel of your

hand from the interactive flat panel while you wr ite because the interactive flat panel is interpreting them as an eraser.

l Use a smaller pointer, such a s the pen.

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CHAPTER 6 TROUBLESHOOTING YOUR SMARTROOMSYSTEM

Resolving remote control issues

The remote control provides control of the interactive flat panel up to 23' (7 m) from the front

control panel.

Symptom Causes Solution

The r emote controlbehaves unexpectedly.

The intera ctive flat panel isn’t receivingpower.

You’re outside the ra nge of the infrared remote control sensor.

The r emote controlbatteries need to be replaced.

The r emote controlis damaged. Contact your authorized SMARTreseller

Ensure the intera ctive flat panel is plugged in (see page16).

Move to within the range of the infrared remote control sensor (see page30).

Replace the batteries (see page42).

(smarttech.com/where) to inquire about a replacement remote control.

Resolving presence detection issues

The sensors for presence detection can detect when people are within 16' (5 m) of the interactive

flat panel and automatically turn on or off the interactive flat panel.

Symptom Causes Solution

The intera ctive flat panel isn’t turning on.

The sensors aren’t ena bled. Enable presence detection (see page70

for SMARTBoard 8070i-G4 interactive flat panels or page76for SMARTBoard 8084i-G4 interactive flat panels).

There isn’tenough of a temperature difference between the ambient temper ature and human body temperature.

Reducethe r oom temperature.

The intera ctive flat panel isn’t turning off when peoplehave left the r oom.

The intera ctive flat panel is turning on a fter ithas been turned off.

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You aren’t within 16' (5 m) of the interactive flat panel.

Glass, acrylicor other similar material is between you and the sensors.

The sensors aren’t ena bled. Enable presence detection (see page70

The r e-enable time is too short for you to exitthe room before the sensors start detecting motion again.

Sunlight is hitting the sensors. Close any blinds or shades.

Glass, acrylicor other similar material is between you and the sensors.

Move closer to the interactiveflat panel or make bigger motions.

Remove the material.

for SMARTBoard 8070i-G4 interactive flat panels or page76for SMARTBoard 8084i-G4 interactive flat panels).

Increase the re-enable time (see page70 for SMARTBoard 8070i-G4 interactive flat panels or page76for SMARTBoard 8084i-G4 interactive flat panels).

Remove the material.

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CHAPTER 6 TROUBLESHOOTING YOUR SMARTROOMSYSTEM

Symptom Causes Solution

The intera ctive flat panel is turning on when people aren’t present.

The intera ctive flat panel is turning off when people are present.

There’s a sudden temperature change in the r oom (humidifier emission, air conditioning,hea ting system).

Sunlight is hitting the sensors. Close any blinds or shades.

Over time, the sensors average the room temperature so people’s body tempera ture becomes par t of the ambient temper ature.

Remove the source of major temperature fluctuation.

Increase the time before the interactive flat panel automa tically turns off (see page70 for SMARTBoard 8070i-G4 interactive flat panels or page76 for SMARTBoard 8084i-G4 interactive flat panels).

Resolving issues with the camera

Use the following table to resolve issues with the camera.

Light s Camera st at us Issues Solutions

Video capture: Off

USB connection status: Off

Not receiving power The camera should be

receivingpower but isn’t.

l Ensure that the camer a is

l Press the Power/ Standby button

connected as shown in the installation instructions (seepage11) and that the interactive flat panel it is connected to is turned on.

on the interactive flat panel until

it resets.

Video capture: Off

USB connection status: Flashing amber

Video capture: Off

USB connection status: Flashing red

Video capture: Off

USB connection status: Solid red

Updatingfirmwar e The service lightcontinues

flashing am ber for m ore than fiveminutes.

Har dware error The camera’s video output

doesn’t appear.

Har dware error (the USB cable isn’t properly connected)

The camera’s video output doesn’t appear.

Temporarily disconnect the power cable from the camera and then connect it again after a few seconds.

Ensure the USB cable from the camera is connected to the room computer. SMART recommends that you do not use a USB hub or extender to extend the length of the USB connection.

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CHAPTER 6 TROUBLESHOOTING YOUR SMARTROOMSYSTEM

Light s Camera st at us Issues Solutions

Video capture: Red

USB connection

On but not capturing video

The camera’s video output doesn’t appear even though it should.

Troubleshoot the room computer’s operating system and softwar e.

status: Green

Video capture: Green

USB connection status: Green

On and capturing video

The camera’s video output doesn’t appear.

Open the privacy shutter. (The privacy shutter is marked with a r ed spot to indicate when it’s closed.)

The video quality is poor. Refer to the r oom computer’s

Windows operating system Help for instructions on troubleshooting videoquality.

Resolving issues with the microphones

Use the following table to resolve issues with the microphones.

Microphone li ght Mi crophone st at us Issues Solut ions

Off Not receiving power The m icrophones should be

receivingpower but ar en’t.

l Ensure that the microphones are

connected as shown in the installation instructions (seepage11) and that the interactive flat panel the audio processor is connected to is turned on.

l Press the Power/ Standby button

on the interactive flat panel until

it resets.

Red On but m uted Remote participants are

unable to hear room participants.

Green On and not muted Remote participants ar e still

unable to hear room participants.

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Unmute the microphones in Bridgit software (or press the m icrophone button on the tablemicrophones).

l Ensure the m icrophones are the

room computer’s default audio input device (see page18).

l Ensure the m icrophones are the

selectedaudio input device in Bridgit software.

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CHAPTER 6 TROUBLESHOOTING YOUR SMARTROOMSYSTEM

Resolving issues with the speakers

Use the following table to resolve issues with the speakers.

Power light Speaker st at us Issues Solutions

Off Not receiving power The speakers should be

receivingpower but ar en’t.

On On You’re unable to hear sound. l Ensur e the speakers are the r oom

You can hear sound, but it’s quiet.

You can hear sound, but it’s distorted or there’s feedback.

Ensure that the speakers are connected as shown in the installation instructions (seepage11) .

computer’s default audio output device ( see page18).

l Ensure the speakers are the

selectedaudio output device in Bridgit software.

l Unmute the audio in Bridgit

software.

l Turn up the volume in Bridgit

software.

Turn up the volume in Bridgit software.

One or mor e of the r emote participants’ audio systems is causing the distortion or feedback. Ask individual r emote participants to mute their audio until you identify the r emote participants with problematic audiosystems. Ask those r emote participants to troubleshoot their audio systems.

Resolving issues using the SMART ConnectionWizard

You can resolve a variety of issues using the SMART Connection Wizard found in SMARTSettings.

To resolve issues using the SMART Connection Wizard

1. Press the Help button on the color select module.

The

Help a nd Support for Your SMART Boa rd Interactive Whiteboa rd

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CHAPTER 6 TROUBLESHOOTING YOUR SMARTROOMSYSTEM

2. Press Connect ion Wizard.

The

SMART Connection Wizard

NOTE

You can also access the SMART Connection Wizard by opening SMARTSettings (see

Opening SMARTSettings

3. Select SMART Board 8000 series int eractive flat panel, and then press Next .

4. Select the option that best describes the issue you’re encountering, and follow the on-screen

instructions to troubleshoot the interactive flat panel.

appears.

on page38) and then pressing Connection Wizard.

Resolving issues using SMARTBoard Diagnostics

If you touch the interactive flat panel’s surface and nothing happens, or if there is no digital ink or

the ink appears in some locations and not in others, use SMART Board Diagnostics to help identify

and resolve these issues.

IMPORTANT

Do not change diagnostic settings unless asked to do so by SMARTSupport.

Checking the DViT camera views

If nothing happens when you touch the interactive flat panel’s surface, check to make sure that

nothing is blocking one of the DViT cameras.

To check DViT camera views

1. Open SMARTSettings (see

2. Select About Software and Product Support > Tools > Diagnostics.

SMARTBoard Diagnostics opens.

3. Select View > SBX800/SBID8000i Bar.

The

SBX800

4. Press View.

The DViT camera view screen appears.

5. Click Update to display the four DViT camera views. This could take a few moments.

group box appears in the

Opening SMARTSettings

SMART Board Diagnostics

on page38).

screen.

If one of the DViT camera views remains black, the DViT camera is blocked or can’t locate the

reflective tape on the interactive flat panel’s inner frame.

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6. Check the DViT camera lens and ensure that nothing is blocking its view and that nothing is

affixed to the interactive surface.

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Page 71

Appendix A

Changing settings in the on-screen display menu 65

SMARTBoard 8070i-G4 interactive flat panel on-screen display menu 66

SMARTBoard 8084i-G4 interactive flat panel on-screen display menu 72

You can access the on-screen display menu using either the remote control (see

buttons

on page31) or the menu control panel (see

Menu control pa nel

on page35).

Remote control

Changing settings in the on-screen display menu

To change settings in the on-screen display menu

1. Press the MENU button on the remote control or the menu control panel.

The on-screen display menu appears.

2. Press the up and down arrows to select a menu, and then press SET or OK.

3. Press the up and down arrows to select a menu option.

4. Press the left and right arrows to change the menu option’s setting.

Press the right arrow to open the menu option’s submenu. (Repeat steps 3 and 4 to change

settings in the submenu.)

5. Press MENU until the on-screen menu closes.

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APPENDIX A USING THE ON-SCREEN DISPLAY MENU

SMARTBoard 8070i-G4 interactive flat panel on-screen display menu

Opti on Values Function Notes (if any)

PI CTURE

PICTURE MODE

BRIGHTNESS

CONTRAST

SHARPNESS

BLACK LEVEL

STANDARD

CINEMA/sRGB

SPORT

GAME

USER

AMBIENT

DYNAMIC

0–100 Sets the overall brightness of the

0–100 Sets the brightness of the image in

0–100 Sets the image sharpness You can modifythis option only if

0–100 Sets the levelof brightness in the

Sets the picture mode Select USER to customize

brightness, contrast, sharpness

image and background

relation to the background

darkest parts of the image

and other

Select AM BIENT to set brightness based on the illuminance level of the r oom and to customize all other

PICTURE

Select one of this option’s other values to set brightness, contrast, sharpness and other options to default values.

Alternatively, you can press the PI CTUREMODE button on the remote control.

You can modifythis option only if you select USER in

You can modifythis option only if you select USER or AMBIENT in

PICTUREMODE

you select USER or AMBIENT in

PICTUREMODE

You can modifythis option only if you select USER or AMBIENT in

PICTUREMODE

PICTURE

options.

PICTURE

PICTUREMODE

TINT

COLOR

COLORTEMPERATURE

RED

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0–100 Sets the image tint You can modify this option only if

you select USER or AMBIENT in

PICTUREMODE

0–100 Sets the image color depth You can modify this option only if

you select USER or AMBIENT in

PICTUREMODE

NORMAL

WARM

USER

COOL

0–100 Sets the amount of red in the

Sets the color temperatur e SelectUSER to customize the

amount of r ed, green and blue in the image.

Select one of this option’s other values to set the amount of red, green and blue in the ima ge to default values.

You can modifythis option only if

image

you select USER in

COLORTEMPERATURE

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APPENDIX A USING THE ON-SCREEN DISPLAY MENU

Opti on Values Function Notes (if any)

GREEN

BLUE

AMBIENT

IN BRIGHT

IN DARK

IN BRIGHT LUX

0–100 Sets the amount of green in the

image

0–100 Sets the amount of blue in the

image

1–100 Sets the image brightness for

brightlylitrooms

0–99 Sets the image brightness for dimly

litrooms

100 –1000 Sets the illuminance level for

brightlylitrooms (in lux)

You can modifythis option only if you select USER in

COLORTEMPERATURE

You can modifythis option only if you select USER in

COLORTEMPERATURE

You can modifythis option only if you select AMBIENT in

PICTUREMODE

The value of this menu option can’t be less than the value of

You can modifythis option only if you select AMBIENT in

PICTUREMODE

The value of this menu option can’t be more than the value of

INBRIGHT

You can modifythis option only if you select AMBIENT in

PICTUREMODE

The value of this menu option can’t be less than the value of

INDARKLUX

INDARK

IN DARKLUX

SENSINGLUX

NOISE REDUCTION

PICTURE RESET

ADJUST

AUTO SETUP

50–950 Shows the illuminance level for

dimly litrooms (in lux)

[N/A] Displays the current illuminance

levelof the room (in lux)

OFF

[N/A] Resets alloptions in the

[N/A] Automatically sets the H position, V

Enables or disables image noise reduction

PICTURE

menu to their default values

position a nd clock phase when the interactive flat panel turns on

You can modifythis option only if you select AMBIENT in

PICTUREMODE

The value of this menu option can’t be more than the value of

INBRIGHTLUX

This option only provides information. You’re una ble to modify it.

You can modifythis option only if the currently selected video input is S-Video or component video.

You can modifythis option only if the currently selected video input is VGA.

Alternatively, you can press the AUTOSETUP button on the remote control.

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APPENDIX A USING THE ON-SCREEN DISPLAY MENU

Opti on Values Function Notes (if any)

H-POSITION

V-POSITION

CLOCK

PHASE

INPUT RESOLUTION

LONG CABLE COMP

EQUALIZE

POLE

0–100 Sets the horizontal position of the

image within the screen area

0–100 Sets the vertical position of the

image within the screen area

0–100 Sets the clockphase of the image You can modifythis option only if

0–100 Sets the image visual noise You can modify this option only if

1024 × 768

1280 × 768

1360 × 768

OFF

0–255 Sets the pole value Y ou can modifythis option only if

Sets the image r esolution You can modifythis option only if

Enables or disables the equalization of the video signal if a long VGA cable is used

You can modifythis option only if the currently selected video input is VGA.

the currently selected video input is VGA.

You can modifythis option only if the currently selected video input is VGA.

the currently selected video input is VGA and if you select ON in

EQUALIZE

PEAK

GAIN

ASPECT

ADJUST RESET

AUDIO

OSD

LANGUAGE

0–255 Sets the peak value You can modify this option only if

the currently selected video input is VGA and if you select ON in

EQUALIZE

0–255 Sets the gain value You can modify this option only if

the currently selected video input is VGA and if you select ON in

EQUALIZE

16:9

1:1

4:3

ZOOM1

ZOOM2

[N/A] Resets alloptions in the

The options in this menu aren’t applicable to your SMARTRoomSystem.

[Languages] Sets the on-screen display menu’s

Sets the image aspect ratio Alternatively,you can press the

ASPECT button on the remote control.

ADJUST

menu to their default values

language

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APPENDIX A USING THE ON-SCREEN DISPLAY MENU

Opti on Values Function Notes (if any)

OSDTURN OFF

OSDH-POSITION

OSDV-POSITION

INFORMATION OSD

MONITORINFO

MODEL NAME

SERIAL NUMBER

OSDTRANSPARENCY

5–240 Sets the time of inactivity before the

on-screen display menu tur ns off (in seconds)

0–100 Sets the horizontal position of the

on-screen display menu

0–100 Sets the vertical position of the

on-screen display menu

3–10

OFF

[N/A] Shows the interactive flat panel’s

TYPE1

TYPE2

OFF

Specifies how long the information menu displays when a user changes the video input or presses the D ISPLAY button on the remote control

model number

serial number

Sets the on-screen display menu transparency

This option only provides information. You’re una ble to modify it.

OSDRESET

SETUP

POWER SAVE

STANDBY MODE

[N/A] Resets alloptions in the

to their default values

OFF

STANDBY

ECO STANDBY

Enables or disables PowerSave mode

Sets the Standby mode to reduce power consumption

OSD

When Power Save mode is enabled and there isn’t video input, the interactive flat panel displays

NoSignal

turning off.

When you connecta DVI video cable,the video card might not stop sending digitaldata even if ther e is no image. In this case, the interactive flat panel doesn’t enter Power Save mode.

When ECOStandbymode is enabled, presence detection is disabled and you can’t wa ke the computer by touching the interactive flat panel’s screen.

You can’t use remote mana gement functions in ECOStandby mode.

for 25seconds before

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APPENDIX A USING THE ON-SCREEN DISPLAY MENU

Opti on Values Function Notes (if any)

DDC CI

SCAN MODE

FBC CONTROL

MONITORID

PROXIMITY CONTROL

PROXIMITY

RE-ENABLETIME

AUTOPOWEROFF

BRIGHTNESS

CEC

ENABLE

DISABLE

UNDERSCAN

OVER SCAN

ENABLE

DISABLE

1–100 Sets the interactiveflat panel’s I D

ENABLE

DISABLE

1–10 Sets how long the interactive flat

15–240 Sets when the interactive flat panel

0–100 Sets the brightness of the welcome

ENABLE

DISABLE

Enables or disables two-way communication and control of the interactive flat panel

Sets the scanning mode Some video formats might require

Enables or disables the front control panel

Enables or disables presence detection

panel waits before detecting motion again (in minutes)

automatically turns off ( in minutes)

screen

Enables or disables Consumer Electronics Control (CEC) support on H DMI inputs

different modes to display the best image.

You can modifythis option only if you select STAND BY in

STANDBYMODE

You can modifythis option only if you select ENABLE in

PROXIMITY

HEAT STATUS

FAN1

FAN2

SENSOR1

SENSOR2

FAN CONTROL

COOLING FAN

[N/A] Shows the status of the first fan This option only provides

information. You’re una ble to modify it.

[N/A] Shows the status of the second fan This option only provides

information. You’re una ble to modify it.

[N/A] Shows the temperature reading

from the first sensor

[N/A] Shows the temperature reading

from the second sensor

AUTO

Sets the fan to run continuously (ON) or only when the sensor temperature is greater than optimal sensor temperature (AUTO)

This option only provides information. You’re una ble to modify it.

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APPENDIX A USING THE ON-SCREEN DISPLAY MENU

Opti on Values Function Notes (if any)

FAN SPEED

SENSOR1

SENSOR2

USB SETTING

USB1

USB2

LOW

HIG H

35–55 Sets the optimal temperatures for

VGA1

VGA2

DVI

HDMI1

HDMI2

HDMI3/PC

DISABLE

VGA1

VGA2

DVI

HDMI1

HDMI2

HDMI3/PC

DISABLE

Sets the speed of the fan

the first sensor (in degrees Celsius)

the second sensor (in degrees Celsius)

Sets the video input for the USB1 receptacle or disables the receptacle

Sets the video input for the USB2 receptacle or disables the receptacle

The video input you select must be unique for USB1.

The video input you select must be unique for USB2.

SETUPRESET

Lync®ROOM RESET

FACTORY RESET

[N/A] Resets alloptions in the

menu to their default values

[N/A] Resets options in all menus to their

default values (for a SMARTRoomSystem for Microsoft®Lync)

[N/A] Resets options in all menus to their

default values

SETUP

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APPENDIX A USING THE ON-SCREEN DISPLAY MENU

SMARTBoard 8084i-G4 interactive flat panel on-screen display menu

Opti on Values Function Notes (if any)

PI CTURE

Picture Mode

In Bright

In Dark

LightThreshold

Vivid

Standard

Ambient

Expert1

Expert2

1–100 Sets the image brightness for

0–99 Sets the image brightness for dimly

[Number] Sets the light threshold You can modify this option only if

Sets the picture mode The other options in the

Mode

menu change depending on which value you select for this option.

The options documented in this table ar e those that appear when you select Vi vid, St andar d or Ambient in this option.

Alternatively, you can press the PSM button on the r emote control to access this option.

You can modifythis option only if

brightlylitrooms

litrooms

you select Ambient in

Mode

The value of this menu option can’t be less than the value of

You can modifythis option only if you select Ambient in

Mode

The value of this menu option can’t be more than the value of

you select Ambient in

Mode

Picture

In Dark

Picture

In Bright

Picture

Sensing Lux

Backlight

Contrast

Brightness

Sharpness

Saturation

Tint

Color Temp.

72 smarttech.com/kb/170764

[N/A] Shows the curr ent illuminance level

of the room (in lux)

0–100 Sets the backlight level of the

image

0–100 Sets the brightness of the image in

relation to the background

0–100 Sets the overall brightness of the

image and background

0–50 Sets the image sha rpness

0–100 Sets the image saturation

R50–G50 Sets the image tint

W50–C50 Sets the image color temperatur e

This option only provides information. You’re una ble to modify it.

Alternatively, you can press the BRI GHTN ESS buttons on the remote control.

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APPENDIX A USING THE ON-SCREEN DISPLAY MENU

Opti on Values Function Notes (if any)

Advanced Control

Dynamic Contrast

Dynamic Color

Clear White

Preferred color

Skin Color

Gra ss Color

SkyColor

Super Resolution

Gamma

Low

Sets the dynamic contrast

Medium

High

Off

Low

Sets the dynamic color

High

Off

Low

Sets the clear white color

High

Off

-5–5 Sets the preferr ed color value for skin in the image

-5–5 Sets the preferr ed color value for grass in the image

-5–5 Sets the preferr ed color value for sky in the image

Off

Low

Enables or disables super resolution

Sets the gamma

Medium

Hight

Picture Option

Noise Reduction

MPEG Noise

Reduction

Black Level

LED Local Dimming

73 smarttech.com/kb/170764

Low

Medium

High

Off

Low

Medium

High

Off

High

Low

Medium

High

Sets image noise reduction

Sets MPEG image noise reduction

Sets the levelof brightness in the darkest parts of the image

Sets the levelof LEDlocaldimming to reduce brightness in the darkest parts of the image

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APPENDIX A USING THE ON-SCREEN DISPLAY MENU

Opti on Values Function Notes (if any)

TruMotion

De-Judder

De-Blur

Picture Reset

Aspect Ratio

Picture Wizard II

Screen

Smooth

Clear

Clear Plus

User

Off

0–10 Reduces image juddering You can modify this option only if

0–10 Reduces image blurring You can modifythis option only if

Yes

16:9

Just Scan

Set By Program

4:3

Zoom

Cinema Zoom 1

[N/A] Starts Picture Wizard II, which you

[N/A] Shows the curr ent input type This option onlypr ovides

Sets TruMotion

Resets all options in the

Mode

menu to their default values

Sets the aspect ratio

can use to adjust the picture quality of the original image

Picture

you select User in

information. You’re una ble to modify it.

TruMotion

SOUND

TIME

Clock

Date

Month

Year

Hour

Minute

Off Time

On Time

The options in this menu aren’t applicable to your SMARTRoomSystem.

1–31 Specifies the current date

Jan.–Dec. Specifies the current month

2010–2040 Specifies the current year

00–23 Specifies the current hour

00–59 Specifies the current minute

[N/A] Enables you to scheduletimes

when the interactive flat panel turns off automatically

[N/A] Enables you to scheduletimes

when the interactive flat panel turns on automatically

You must set the current time using the

Clock

menu to schedule off

times.

You must set the current time using the

Clock

menu to schedule on

times.

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APPENDIX A USING THE ON-SCREEN DISPLAY MENU

Opti on Values Function Notes (if any)

Sleep Timer

OPTION

Language

ISM Method

Key Lock

Fail Over

Mode

10–240

Off

[Languages] Sets the on-screen display menu’s

Norm al

Color Wash

Off

Auto

Manual

Specifies the amount of inactivity (in minutes) before the interactive flat panel tur ns off or disables the sleep timer feature

language

Sets the method for image stickiness minimization (ISM)

Enables or disables key lock

Enables or disables failover mode If you select Aut o or Manual and

Alternatively, you can press the PSM button on the r emote control to access this option.

ISM prevents staticimages that appear in the same location for long periods of time from causing screen burn-in.

the current video input is not a ctive, the intera ctive flat panel displays the next available video input.

You can either use the default order of video inputs for failover mode (by selecting Auto) or define the order of video inputs for fail over mode (by selecting Ma nual and then specifyingvalues for

Input1

through

Input5

Input1

Input2

Input3

VGA

HDMI1

DVI-D

Display Port

HDMI2

HDMI3/PC

VGA

HDMI1

DVI-D

Display Port

HDMI2

HDMI3/PC

VGA

HDMI1

DVI-D

Display Port

HDMI2

HDMI3/PC

Specifies the first video input for fail over mode

Specifies the second video input for fail over mode

Specifies the third video input for fail over mode

You can modifythis option only if you select Manual in

Mode

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APPENDIX A USING THE ON-SCREEN DISPLAY MENU

Opti on Values Function Notes (if any)

Input4

Input5

DPM Select

DivX® VOD

Initial Setting

Set ID

Standby Mode

VGA

HDMI1

DVI-D

Display Port

HDMI2

HDMI3/PC

VGA

HDMI1

DVI-D

Display Port

HDMI2

HDMI3/PC

Off

Registration

Deregistration

Yes

1–255 Sets the interactive flat panel’s ID

Standby Sets the Standby mode to reduce

Specifies the fourth video input for fail over mode

Specifies the fifth video input for fail over mode

Enables or disables DPM Select

Registers DivX video-on-demand (VOD)

Resets options in a ll menus to their default values

power consumption

You can modifythis option only if you select Manual in

Mode

ProximityControl

Re-enable Time

Auto Power Off

Welcome OSD

Welcome Timeout

Ready State Brightness

Off

1–10 Sets how long the interactive flat

15–240 Sets when the interactive flat panel

Enabled

Disable

5–30 Sets how long the welcome screen

0–100 Sets the brightness of the welcome

Enables or disables presence detection

panel waits before detecting motion again (in minutes)

automatically turns off ( in minutes)

Enables or disables the welcome screen

appears (in seconds)

screen

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APPENDIX A USING THE ON-SCREEN DISPLAY MENU

Opti on Values Function Notes (if any)

USB Setting

USB 1

USB 2

USB 3

Lync®Room Reset

HDMI1

HDMI2

HDMI3/PC

DVI-D

DPORT

VGA

Disable

HDMI1

HDMI2

HDMI3/PC

DVI-D

DPORT

VGA

Disable

HDMI1

HDMI2

HDMI3/PC

DVI-D

DPORT

VGA

Disable

Reset

Cancel

Sets the video input for the USB1 receptacle,or disables the receptacle

Sets the video input for the USB2 receptacle,or disables the receptacle

Sets the video input for the USB3 receptacle,or disables the receptacle

Resets options in a ll menus to their default values (for a SMARTRoomSystem for MicrosoftLync)

The video input you select must be unique for USB1.

The video input you select must be unique for USB2.

The video input you select must be unique for USB3.

CEC

FBC Control

SUPPORT

Model/Type

Software Version

Serial Number

Customer Service Center

77 smarttech.com/kb/170764

Enabled

Disable

Enables or disables Consumer Electronics Control (CEC) support on H DMI inputs

Off

Enables or disables the front control panel

[N/A] Shows the interactive flat panel’s

model number

[N/A] Shows the interactive flat panel’s

firmware version number

[N/A] Shows the interactive flat panel’s

serial number

[N/A] Provides information on how to

contact SMARTSupport

This option only provides information. You’re una ble to modify it.

Page 84

Page 85

Appendix B

SMARTRoomSystem

Connecting and configuring a room control system 80

Connecting a computer to an interactive flat panel 80

Configuring the computer’s serial interface settings 80

Power modes 81

Room control system programming commands and responses 82

Command inventory 82

Identifying current values 82

Assigning a specific value 83

Increasing a value for a setting 83

Decreasing a value for a setting 83

Designating video control settings for a specific video input 83

Identifying the value for a video control setting 83

Assigning a value for a video control setting 84

SMARTBoard 8070i-G4 interactive flat panel commands 84

Power state 84

Source 85

Video control 86

System information 88

Service information 91

SMARTBoard 8084i-G4 interactive flat panel commands 91

Power state 92

Source 93

Video control 94

System information 96

Service information 100

This appendix includes detailed instructions on how to set up your computer or room control

system to remotely manage the interactive flat panels in your SMARTRoomSystem using an RS-

232 serial interface.

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APPENDIX B REMOTELY MANAGING YOUR SMARTROOMSYSTEM

Connecting and configuring a room control system

Connect a computer to the room control input on the interactive flat panel to remotely select video

inputs, turn on or turn off the interactive flat panel and request information such as contrast, power

state and current settings.

Connecting a computer to an interactive flat panel

To connect a computer t o the interactive flat panels

1. Connect an RS-232 cable from the serial output on the computer to the room control input on

the bottom connector panel of the first interactive flat panel.

SBID 8070i-G4 SBID 8084i-G4

IMPORTANT

Do not use a null modem cable. Use only a standard RS-232 cable.

2. Connect an RS-232 cable from the room control output of the first interactive flat panel to the

room control input of the second interactive flat panel.

3. Connect an RS-232 cable from the room control output of the second interactive flat panel to

the room control input of the third interactive flat panel.

NOTE

Up to three interactive flat panels can be connected.

Configuring the computer’s serial interface settings

You need to configure the computer’s serial interface before sending commands.

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APPENDIX B REMOTELY MANAGING YOUR SMARTROOMSYSTEM

To configure the comput er’s serial int erface

1. Turn on the interactive flat panels.

2. Turn on the computer, and then start the serial communications program or terminal emulation

program.

3. Activate local echo.

4. Configure the serial interface settings using the following values, and then press ENTER.

Baud rate 19200

Data length 8

Parity bit None

Stop bit 1

A command prompt (>) appears on the following line.

NOTE

If no message appears or an error message appears, the serial interface configuration isn’t

correct. Repeat steps 3 and 4.

5. Type commands to configure the interactive flat panels.

Power modes

An interactive flat panel has five distinct power modes:

l On

l Power Save

l Standby

l ECO Standby

l Off

All commands are available when the interactive flat panel is on. Some commands are available

when the interactive flat panel is in Standby mode. No commands are available when the

interactive flat panel is off or in ECO Standby mode.

SMARTBoard 8070i-G4 interactiveflat panels only

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APPENDIX B REMOTELY MANAGING YOUR SMARTROOMSYSTEM

Room control system programming commands and responses

To access interactive flat panel information or to adjust interactive flat panel settings using the

room control system, type commands after the command prompt (>), and then wait for the

response from the interactive flat panel.

CORR ECT

>get contrast

contrast=55

If you type a command that the room control system doesn’t recognize, you receive an invalid

command response.

In the example below the user included a space in the contrast command.

INCORR ECT

>set con trast=65

invalid cmd=set con trast=65

NOTES

l Use ASCII formatted commands.

l Commands aren’t case-sensitive.

l Review each entry carefully before you press ENTER.

l Don’t send another command until you receive the response and the next command

prompt.

Command inventory

The interactive flat panel responds to the commands in the tables on the following pages. To see a

list of valid commands for the interactive flat panel’s current power state, type ?, and then press

ENTER.

Identifying current values

You can identify the current value for each setting. In the example below, the user wants to identify

the contrast level for the interactive flat panel.

>get contrast

contrast=55

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APPENDIX B REMOTELY MANAGING YOUR SMARTROOMSYSTEM

Assigning a specific value

You can assign a specific value for a setting within the command’s target range. In the example

below, the user wants to set the contrast level for the interactive flat panel to 65.

>set contrast=65

contrast=65

Increasing a value for a settin g

You can increase a setting by a designated number. In the example below, the user wants to

increase the contrast level for the interactive flat panel by 5.

>set contrast +5

contrast=70

Decreasing a value for a sett ing

You can decrease a setting by a designated number. In the example below, the user wants to

decrease the contrast level for the interactive flat panel by 15.

>set contrast -15

contrast=55

Designating video control settings for a specific video input

When you connect multiple video inputs to the interactive flat panel, you can designate different

settings for each video input. You can also specify which video input you want to get information

about or assign values to.

NOTE

You must connect the video input to the interactive flat panel to identify or assign a value for it,

but the video input doesn’t need to be in use.

Identifying t he value for a video cont rol setting

Use the get command to identify values for a video control setting. In the example below, the user

wants to identify the contrast for the HDMI1 video input.

>get contrast HDMI1

contrast HDMI1=65

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APPENDIX B REMOTELY MANAGING YOUR SMARTROOMSYSTEM

Assigning a value for a video control sett ing

Use the set command to assign values for a video control setting. In the example below, the user

wants to set the contrast to 70 for the HDMI1 video input.

>set contrast HDMI1=70

contrast HDMI1=70

SMARTBoard 8070i-G4 interactive flat panel commands

The following tables contain commands for SMARTBoard 8070i-G4 interactive flat panels.

Power state

Use the following commands to identify power state settings.

Command Response Possible values Standby

mode

get intpowerstate intpowerstate=

get powerstate powerstate=

get standbymode standbymode=

[Value]

l standby l on l dpms-standby l welcome l prox-reenable-wait l pre-standby l pre-standby-auto

l on l ready l standby l off

l norma l l eco

Yes

Use the following commands to assign power state settings.

Command Possible val ues Response Standby

mode

set intpowerstate

set powerstate

[Value]

l =standby l =on l =dpms-standby l =welcome l =prox-reenable-wait l =pre-standby l =pre-standby-auto

l =on l =ready l =standby l =off

intpowerstate=

powerstate=

[Value]

Yes

set standbymode

[Value]

84 smar ttech.com/kb/170764

l =normal l =eco

standbymode=

[Value]

Yes

Page 91

APPENDIX B REMOTELY MANAGING YOUR SMARTROOMSYSTEM

Source

Use the following commands to identify source settings.

Command Response Possible values Standby

mode

get input input=

[Value]

get videoinputs videoinputs=

get usb1source usb1source=

[Value]

l VGA1 l VGA2 l DVI l Video l S_Video l DVD/HD l DisplayPort l HDMI1 l HDMI2 l HDMI3/PC

l VGA1 l VGA2 l DVI l DisplayPort l HDMI1 l HDMI2 l HDMI3/PC (default) l Disabled

Yes

get usb2source usb2source=

85 smarttech.com/kb/170764

[Value]

l VGA1 l VGA2 l DVI l DisplayPort l HDMI1 l HDMI2 (default) l HDMI3/PC l Disabled

Yes

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APPENDIX B REMOTELY MANAGING YOUR SMARTROOMSYSTEM

Use the following commands to assign source settings.

Command P ossibl e val ues Response Standby

mode

set input

[Value]

set usb1source

set usb2source

[Value]

l =VGA1 l =VGA2 l =DVI l =Video l =S_Video l =DVD/HD l =DisplayPort l =HDMI1 l =HDMI2 l =HDMI3/PC

l =VGA1 l =VGA2 l =DVI l =DisplayPort l =HDMI1 l =HDMI2 l =HDMI3/PC l =Disabled

input=

[Value]

usb1source=

usb2source=

[Value]

Yes

NOTE

You must specify unique values for set ubs1source and set usb2source.

Video control

Use the following commands to identify video control settings.

Command Response Possible values Standby

mode

get blacklevel blacklevel=

get brightness brightness=

get clock clock=

get clockphase clockphase=

get colortemp colortemp=

[Value]

0–100 No

[Dependent on the video signal]

l NORMAL l WARM l COOL l USER

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APPENDIX B REMOTELY MANAGING YOUR SMARTROOMSYSTEM

Command Response Possible values Standby

mode

get contrast contrast=

get displaymode displaymode=

get saturation saturation=

get sharpness sharpness=

get tint tint=

[Value]

0–100 No

l DYNAMIC l STANDARD l sRGB l CINEMA l SPORT l GAME l USER l AMBIENT

0–100 No

Use the following commands to assign video control settings.

Command Possible val ues Response Standby

mode

set blacklevel

set brightness

[Value]

l +

[Incremental value]

l -

[Incremental value]

l =0–100

l +

[Incremental value]

l -

[Incremental value]

l =0–100

blacklevel=

brightness=

[Value]

set brightness

set clock

[Value]

set clockphase

set colortemp

set contrast

[Value]

[Video input] [Value]

[Value]

l +

[Incremental value]

l -

[Incremental value]

l =0–100

l +

[Incremental value]

l -

[Incremental value]

l =

[Range of values dependent

on the video signal]

l +

[Incremental value]

l -

[Incremental value]

l =

[Range of values dependent

on the video signal]

l =NORMAL l =WARM l =COOL l =USER

l +

[Incremental value]

l -

[Incremental value]

l =0–100

brightness

clock=

[Value]

clockphase=

colortemp=

contrast=

[Value]

[Video input]=[Value]

[Value]

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APPENDIX B REMOTELY MANAGING YOUR SMARTROOMSYSTEM

Command Possible val ues Response Standby

mode

set displaymode

set saturation

set sha rpness

set tint

[Value]

l =DYNAMIC l =STANDARD l =sRGB l =CINEMA l =SPORT l =GAME l =USER l =AMBIENT

l +

[Incremental value]

l -

[Incremental value]

l =0–100

l +

[Incremental value]

l -

[Incremental value]

l =0–100

l +

[Incremental value]

l -

[Incremental value]

l =0–100

displaymode=

satura tion=

[Value]

sharpness=

tint=

[Value]

System information

Use the following commands to identify system information settings.

Command Response Possible values Standby

mode

get aspectratio aspectratio=

[Value]

l 1:1 l 16:9 l 4:3 l zoom1 l zoom2

get autopoweroff autopoweroff=

get fwinfotouch fwinfotouch=

get fwvericp fwvericp=

[Value]

get fwvermpu fwvermpu=

get fwverscr fwverscr=

get hposition hposition=

[Value]

88 smarttech.com/kb/170764

[Value]

15–240 N o

[User defined value]

[Firmware (ICP) version

Yes

number]

[Firmware (MPU) version

Yes

number]

[Firmware (Scaler) version

Yes

number]

[Dependent on the video

signal]

Page 95

APPENDIX B REMOTELY MANAGING YOUR SMARTROOMSYSTEM

Command Response Possible values Standby

mode

get language language=

get modelnum modelnum=

get monitorid monitorid=

get proximity proximity=

[Value]

get proximitydetected pr oximitydetected=

[Value]

l English l Arabic l Danish l Germ an l English_UK l Spanish l Spanish_MEX l French l Hindi l Hungar ian l Italian l Korean l Dutch l Norwegian l Portuguese_BRA l Portuguese l Russian l Swedish l Turkish l Chinese l Chinese_SIM

[Model number]

1–100 No

l on l off

l yes l no

Yes

get proximityreenable proximityreenable=

[Value]

get readystatebrightness readystatebrightness=

get resolution r esolution=

get serialnum ser ialnum=

get tempsensor 1 tempsensor1=

get tempsensor 2 tempsensor2=

get vposition vposition =

get welcome welcome=

get welcometimeout welcometimeout=

get zoom zoom=

[Value]

1–10 Yes

0–100 Yes

l 800 × 600 l 1024 × 768

[Serial number]

[Temperature in ºC]

[Dependent on the video signal]

l on l off

5–30 No

100 –300 No

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APPENDIX B REMOTELY MANAGING YOUR SMARTROOMSYSTEM

Use the following commands to assign system information settings.

Command Possible val ues Response Standby

mode

set aspectratio

set autopoweroff

set factoryreset

set fwinfotouch

set fwvericp

set hposition

set language

[Value]

l =1:1 l =16:9 l =4:3 l =zoom1 l =zoom2

l +

[Incremental value]

l -

[Incremental value]

l =15–240

aspectratio=

autopoweroff=

=yes factoryreset=

[User defined value]

[Firmware (ICP) version

fwinfotouch=

fwvericp=

number]

l +

[Incremental value]

l -

[Incremental value]

l =

[Range of values dependent

hposition =

on the video signal]

l =English l =Arabic l =Danish l =German l =English_UK l =Spanish l =Spanish_MEX l =French l =Hindi l =Hungarian l =Italian l =Korean l =Dutch l =Norwegian l =Portuguese_BRA l =Portuguese l =Russian l =Swedish l =Turkish l =Chinese l =Chinese_SIM

language=

[Value]

Yes

set monitorid

set proximity

set proximitydetected

set proximityreenable

set r eadystatebrightness

[Value]

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l +

[Incremental value]

l -

[Incremental value]

l =1–100

l =on l =off

l =yes l =no

monitorid=

proximity=

[Value]

proximitydetected=

=1–10 pr oximityreenable=

=0–100 readystatebrightness=

[Value]

Yes

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APPENDIX B REMOTELY MANAGING YOUR SMARTROOMSYSTEM

Command Possible val ues Response Standby

mode

set vposition

[Value]

l +

[Incremental value]

l -

[Incremental value]

l =

[Range of values dependent

vposition=

[Value]

on the video signal]

set welcome

set welcometimeout

set zoom

[Value]

l =on l =off

l +

[Incremental value]

l -

[Incremental value]

l =5–30

l +

[Incremental value]

l -

[Incremental value]

l =100–300

welcome=

[Value]

welcometimeout=

zoom=

[Value]

Service information

Use the following commands to identify service information settings.

Command Response Possible values Standby

mode

get displayhour displayhour=

get fancontrol fancontrol=

get highspeedfan highspeedfan=

[Value]

0–2000 0 Yes

l on l auto

l high l norma l

Yes

get totalhours totalhours=

[Value]

0–2000 0 Yes

Use the following commands to assign service information settings.

Command P ossibl e val ues Response Standby

mode

set highspeedfan

set fancontrol

[Value]

l =high l =normal

l =on l =auto

highspeedfan=

fancontrol=

[Value]

Yes

SMARTBoard 8084i-G4 interactive flat panel commands

The following tables contain commands for SMARTBoard 8084i-G4 interactive flat panels.

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APPENDIX B REMOTELY MANAGING YOUR SMARTROOMSYSTEM

Power state

Use the following commands to identify power state settings.

Command Response Possible values Standby

mode

get intpowerstate intpowerstate=

get powerstate powerstate=

get standbymode standbymode=

[Value]

l standby l on l no-video l welcome l prox-reenable-wait l pre-eco l eco-standby l soft-reset l dpms l pre-standby-auto

l on l standby l off

l norma l l eco

Yes

Use the following commands to assign power state settings.

Command Possible val ues Response Standby

mode

set intpowerstate

[Value]

l =standby l =on l =no-video l =welcome l =prox-reenable-wait l =pre-eco l =eco-standby l =soft-reset l =dpms l =pre-standby-auto

intpowerstate=

[Value]

Yes

set powerstate

set standbymode

[Value]

92 smarttech.com/kb/170764

l =on l =standby l =off

l =normal l =eco

powerstate=

[Value]

standbymode=

[Value]

Yes

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APPENDIX B REMOTELY MANAGING YOUR SMARTROOMSYSTEM

Source

Use the following commands to identify source settings.

Command Response Possible values Standby

mode

get input input=

[Value]

get videoinputs videoinputs=

get usb1source usb1source=

get usb2source usb2source=

[Value]

l VGA l DVI l Component l Composite l DPort l HDMI1 l HDMI2 l HDMI3/PC

l VGA l DVI l DPort l HDMI1 l HDMI2 l HDMI3/PC (default) l Disable

l VGA (default) l DVI l DPort l HDMI1 l HDMI2 l HDMI3/PC l Disable

Yes

get usb3source usb3source=

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[Value]

l VGA l DVI l DPort l HDMI1 (default) l HDMI2 l HDMI3/PC l Disable

Yes

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APPENDIX B REMOTELY MANAGING YOUR SMARTROOMSYSTEM

Use the following commands to assign source settings.

Command P ossibl e val ues Response Standby

mode

set input

[Value]

set usb1source

set usb2source

set usb3sour ce

[Value]

l =VGA l =DVI l =Component l =Composite l =DPort l =HDMI1 l =HDMI2 l =HDMI3/PC l =next

l =VGA l =DVI l =DPort l =HDMI1 l =HDMI2 l =HDMI3/PC l =Disable

input=

[Value]

usb1source=

usb2source=

usb3source=

[Value]

Yes

NOTE

You must specify unique values for set ubs1source, set usb2source and set usb3source.

Video control

Use the following commands to identify video control settings.

Command Response Possible values Standby

mode

get ambient am bient=

get blacklevel blacklevel=

get brightness brightness=

get colortemp colortemp=

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[Value]

0–1023 No

l high l low

0–100 No

SMART SRS-MP-170, SRS-MP-284, SRS-MP-270, SRS-MP-370, SRS-MP-184 Setup And Maintenance Manual

Important information

Contents

Features

Touch-enabled interact ivit y

Gestu re support

Dual user support

Presence detection

Integrat ed video and audio

Screen

DViT cameras and reflect ive t ape channel

Presence detection sensors

Pens and eraser

Color select module

Front cont rol panel

Remote control

About other hardware

Camera

Optional wall st and kit

About software

Differences between systems

About this guide

Other documentation and resources

Specifications

Release notes

Installation instructions

Help

Training

Knowledge base

Connecting power

Connecting the room computer

Connecting the interactive flat panels

Connecting the camera

Connecting the audio processor

Connecting cables for laptops

Installing software

Downloading and installing software

Deploying software to multiple computers

Running the connection wizard

Using presence detection

Changing input sources

Using the remote control

Remote control sensor

Remote control buttons

Menu control panel

Updating software

Updating firmware

Maintaining the interactive flat panels

Calibrating the interactive flat panels

Orienting the interactive flat panels

Replacing batteries in the remote controls

Replacing a pen nib

Cleaning the screens

Cleaning the presence detection sensors

Cleaning the DViT camera windows and reflective tape

Maintaining ventilation

Preventing condensation

Maintaining the camera

Maintaining the microphones

Maintaining the speakers

Locating serial numbers

Locating power and status lights

Resolving issues with the interactive flat panels

Resolving image issues

Resolving blank screen issues

Resolving image quality issues

Resolving touch control and digital ink issues

Resolving remote control issues

Resolving presence detection issues

Resolving issues with the camera

Resolving issues with the microphones

Resolving issues with the speakers

Checking the DViT camera views

Changing settings in the on-screen display menu

Connecting and configuring a room control system

Connecting a computer to an interactive flat panel

Configuring the computer’s serial interface settings

Power modes

Room control system programming commands and responses

Command inventory