This section is designed to get the system ON
LINE fast! You will also find it helpful if you ever
need to have someone else operate your system for
you. Anyone should be able to get the system ON
LINE and producing leads without help if they
follow these simple steps.
Sequential Dialing
•
RESET
The
the 3 key.
Place the announcement tape in the
TRANSMITTER
side, and the response tape in the
which is on the right hand side. The tapes should
both be installed so that the
hand side.
1) Press RESET 1 #.
2) Enter complete seven digit starting number, then
press #.
3) Enter the last four digits of the
number, then press
NOTE: The system will not dial before 9:00
a.m. or after 9:00 p.m.
key is the black round key next to
deck which is on the left hand
# # 1
RECEIVER
FULL
reel is on the left
STOP
.
deck
(ending)
1) Insert
side tape deck, with the full reel on the left side.
2) Insert
tape deck, with the full reel on the left side.
Setting Time
•
TRANSMITTER
RECEIVER
tape in the right hand side
tape in the left hand
Example 1
11:54 a.m. on Tuesday
1) Press
2) Press
3) Press
RESET * # 1
2 #
(1 – 7, Monday through Sunday).
1 1 5 4 # RESET
.
.
Example 2
4:31 p.m. on Saturday
1) Press
2) Press
3) Press
•
9:00 a.m. until 9:00 p.m.
RESET * # 1
6 #
(1 – 7, Monday through Sunday).
1 6 3 1 # RESET
hour format).
.
(4:31 p.m.=16:31 in 24
Setting Clock Control
The factory settings allow dialing ever day from
Example 1
Playback
•
1) Turn the volume control up.
2) Press
3) Press 1 to
•
RESET 9 #
and 2 to
FAST FORWARD
.
REWIND, #
to
Memory Dialing
STOP, 0
.
to
PLAY
You wish to change the dialing on Saturday to
12:00pm until 8:00pm.
1) Press RESET * # # 1.
2) Press
3) Press
4) Press
6 #
(1 – 7, Monday through Sunday).
1 2 0 0 #
2 0 0 0 # RESET
hour format).
.
Example 2
RESET
The
the 3 key.
Place the announcement tape in the
TRANSMITTER
side, and the response tape in the
which is on the right hand side. The tapes should
both be installed so that the
hand side.
1) Press RESET 2 # #.
2) Enter a complete phone number, followed by the
# key. Repeat until all numbers are entered.
3) Press 3 # 1.
NOTE: The system will not dial before 9:00
a.m. or after 9:00 p.m.
Al SandigePage 212/05/01
key is the round black key next to
deck which is on the left hand
RECEIVER
FULL
reel is on the left
deck
You wish to disable dialing on Sunday.
1) Press RESET * # # 1.
2) Press 7
Sunday).
Test Your Announcement
•
1) Turn the volume up.
2) Press
3) Press # and TAPE will play to end, reset and
return you to the MENU.
# * RESET
RESET 8 #
(1 – 7, Monday through
and wait for TAPE to reset.
(8:00 p.m.=20:00 in 24
Record an Announcement
•
1) Insert Microphone.
2) Insert TRANSMITTER tape in the left deck.
3) Press
4) Press 1 then dictate the message into the mic.
5) Disconnect Microphone.
•
RESET 8 #
"Hello we are taking a local survey in your area
to find out what is the most popular radio
station. If you would like to participate please
dial an 8 on your phone after the beep 3 What is
your most favorite radio station # How many
hours per day do you listen to radio # Thank you
for participating in this survey.
numbers are more than 7 digits). Say that you wish
to dial from 786-0000 through 786-9999.
1) Press
2) Enter
3) Wait while the display says
4) Now press
•
1) Turn volume up.
2) Press
3) Press 0 to play, # to stop, 1 to rewind & 2 to fast
4) Press
•
1) Insert Microphone.
2) Insert TRANSMITTER tape in left deck.
3) Insert RECEIVER tape in right deck.
4) Press
5) Press 1 then dictate the message into the mic.
6) Disconnect Microphone.
7) Press
RESET 2 # # 1 #
7 8 6 0 0 0 0 # 9 9 9 9 # 1 0 #
# 3 # 1
.
.
WORKING
.
.
Playback
RESET 9 # 1
forward.
RESET
and wait for TAPE to stop.
when done.
Use as Answering Device
RESET 8 #
"Hello this is the SMITH'S residence, I'm sorry
but there is no one available to answer your call
at this time. If you will leave your name,
telephone number, and a short message, we will
call you back as soon as possible. Please speak
after the tone. (Press #) Thank you. (Press *)
RESET 7 #
and wait for TAPE to reset.
.
Dial
With this mode, only your incoming tape limits
how many phone numbers the system will call. Say
that you wish to dial 332-1345 through 332-8500.
1) Press
2) Enter
•
RESET 1 #
3 3 2 1 3 4 5 # 8 5 0 0 # # 1
.
.
Get Last # Dialed in
Sequential
1) Press RESET 0 # #.
2) The phone number in the bottom of the display
is the last number.
3) The number was dialed if it shows a STATUS
after the phone number; it was about to be dialed
if it shows ONLY the phone number in the
bottom of the display.
Sequential Dial & Re-Dial
•
With this mode, the system can only call a
maximum of 2000 local phone numbers (less if
Customer Support ............................... 31
•
Al SandigePage 612/05/01
System Overview
Save Your Packing
•
You MUST save ALL packing material
supplied with this unit. If the system must be sent in
for any reason and you do not use the supplied
packing material, you WILL be charged for the
replacement of this material. This packing material
has been designed to give the system maximum
protection during the shipping process.
While every precaution has been taken in
preparation of this OPERATION MANUAL, the
manufacturer does not assume any liability for errors
or omissions. The manufacturer reserves the right to
make changes in the specifications of this unit at any
time without notice.
Introduction
•
The CBC 9000 is an automatic telephone
LEAD generating system that produces low cost
qualified LEADS. A list of phone numbers, or a
range of phone numbers are entered into the system.
The system then dials each number. When the call
is answered, the CBC 9000 carries on a two-way
conversation, ask questions, and records the
answers.
When the call is completed, the system
immediately dials the next programmed number
automatically. The CBC 9000 can also be used in
Answer
the
mode to answer incoming calls.
only on selected days if desired. Set the clock to dial
from 9:00 a.m. to 9:00 p.m. then let it run. The CBC
9000 will produce leads day after day, week after
week. The CBC 9000 is engineered for continuous
operation.
The CBC 9000 also has an important safety
feature which prevents the system from dialing past
9:00 p.m. and before 9:00 a.m. This will prevent the
system from calling potential prospects too late or
too early in the day.
Cost Effective
Using the CBC 9000 for lead generation has
been proven to be much more cost effective than
human telephone solicitors, radio, television,
newspapers, magazines or direct mail. The system
will pay for itself by paying one low price up front,
instead of having to continually pay an employee to
do the job it does. Unlike employees, the CBC 9000
never goes on coffee breaks, calls in sick, or expects
to be paid. The CBC 9000 is reliable and requires
no supervision while it is working.
System Features
•
Sequential Dialing
You simply enter the starting and ending
number and the unit will dial all of the numbers in
between. You may also omit blocks of numbers that
you do not wish to dial. This allows you to skip
over unused numbers in your exchange. 10,000
numbers can be programmed to dial in less than 20
seconds.
Memory Dialing
No More Cold Calling
Nothing is more time-consuming, frustrating
and demoralizing than cold canvassing by telephone.
However, it's a necessary evil for most salespeople.
The CBC 9000 makes all of your cold calls for you.
Working unattended, it makes hundreds of calls per
day and converts those calls into prospects. Because
it never gets discouraged, frustrated or tired, it will
outperform three or four phone solicitors.
Clock Controlled
The CBC 9000 is completely clock controlled.
The system will only dial when you want it to. A
different time period can be selected for each day of
the week. The system can be programmed to dial
Al SandigePage 712/05/01
Up to 2000 seven digit phone numbers can be
entered and dialed. Both long distance and local
numbers can be entered together.
Answer Mode
In answer mode the CBC9000 will answer
incoming calls only. It can be setup to ask a series
of questions and record the responses. The time and
the day of each call is recorded after each message.
The unit also features an adjustable ring delay that
allows the user to control when the unit will answer
the telephone. A manual mode is also provided in
this mode so that the unit can be operated in a
manual soliciting mode.
Re-Dials Busy #’s every 15 min
If a number is BUSY, this usually means that
the party is home. We have increased our contact
ratio by automatically calling BUSY calls back
every 15 minutes. This is in memory dial only.
Auto 6:00 p.m. Re-Dial
Chances are that if a person is not home during
the day, that they will not be home until the evening.
This feature improves the dialing efficiency of the
system by re-dialing "NO ANSWER" calls at
6:00PM. At 6:00pm the dialer will stop dialing and
will start dialing the "NO ANSWER" calls from
earlier dialing. This greatly improves your chances
of reaching the party.
Attended Mode Dial
Most applications are used in the
UNATTENDED MODE. For those who want to
add a personal touch, the CBC9000 offers three
forms of attended operation. In the FRONT
ATTENDED MODE, the system will alert the user
when a called party has answered the phone. The
user then picks up the telephone and talks to the
called party. He then selects either to activate the
recorded message, or to advance to the next call. In
the END ATTENDED MODE, the system can be set
up so that if the called party wishes to order your
product they simply dial a digit on their telephone
and the CBC9000 will alert the user to pick up the
phone and take the order. The unit also offers an
attended mode that provides both FRONT and END
ATTENDED modes at the same time.
Consent Feature
The consent feature allows you to ask for the
called party's consent before playing the message.
The party must dial a digit on their telephone if they
wish to hear your taped message. If the called party
fails to dial, the unit immediately hangs up. This
feature can be setup in two different modes; 1) Dial
to listen, or 2) Dial to disconnect. This feature is the
most reliable form of disconnect available.
Tape Optimizer Mode
This feature greatly improves the transcription
process. It automatically rewinds and re-records
over all hang up calls. When this feature is used in
conjunction with the CONSENT feature, you can
maximize its effect. During transcription you will
only hear leads and nothing else.
Call Block Feature
In many parts of the US we have caller
identification. This allows the called party to attach
a device to their telephone line to view the telephone
number of the calling party. Most states that have
this feature also have a method of allowing the caller
to disable this feature. When used, the CBC9000
dials the caller identification disable code before
dialing each telephone number, thus disabling the
called party from obtaining your telephone number.
Remote Playback & Program
The user has the ability to call the CBC9000
from a remote location and to retrieve all of the leads
off of the tape. A user programmable, three digit
security access code is provided to prevent
unauthorized access to your leads. This feature
allows you to play, rewind, and fast forward the tape
as you see fit. If you are using sequential dial mode,
the unit will also allow you to re-program new
groups of telephone numbers to dial. This gives the
user the ability to completely operate the CBC9000
from a remote location. Every day the unit can be
called, leads removed, and new telephone number
ranges entered.
Full Editing Features
The CBC9000 has an edit mode which allows
the user to edit telephone numbers in the systems
memory. It also has a feature that will automatically
delete duplicate numbers in memory. A search
mode has been added to allow the user to search for
a specific number and a fast scan feature is available
for a quick view of the numbers and their dialing
results.
Computer Linkage Mode
With the use of an optional software package,
telephone numbers can be downloaded directly from
an IBM PC/XT/AT or compatible computer directly
into the CBC9000 system. This means that numbers
from a data base or a purchased mailing list can be
transferred directly into the CBC9000 system.
Optional Printer Interface
A printer can be added to provide the ultimate
in record keeping for your dialing sessions. The
system will print the time and day that each call was
Al SandigePage 812/05/01
made, the tape counter location where the message is
located, and the result of each call. At the end of
each dialing session the system will print out
complete statistics for the dial session. The printer
can also be used to print out a list of all of the
numbers in memory.
Super 10 Year Battery Backup
The numbers stored in memory, the internal
clock information, and the system setup information
are protected by an internal battery. The unit retains
memory during power failures or when the unit is
moved from location to location. Best of all, if the
system is in the middle of a dial session and the
power should fail, the system will continue dialing
right where it left off when the power is restored.
With 10 years of protection you will never have to
hassle with replacing batteries.
Installation
avoided. Heavy electrical equipment can cause
power glitches over the power line which could
interfere with the operation of the system. If your
power lines are excessively noisy a power filter
MIGHT solve the problem.
Phone Connection
•
The system's telephone line requirements are
the same as a standard telephone. Its connection to
the telephone line is the same as any NORMAL
single line telephone that you could buy at any
department store.
Business Telephones
•
This system is not compatible with modular
jacks used for multi-line ELECTRONIC PHONE
SYSTEMS. To connect the SYSTEM to this type of
phone system an RJ-11 jack must be ordered from
your local telephone company. It should be noted
that when the SYSTEM is used, the line indicator
lights on the phone system will not show the line as
being used.
Location
•
When selecting a location for the system, the
following conditions MUST be avoided:
Temperatures above 95°F.
Temperatures below 65°F.
Areas with carpets that produce Static
Electricity.
High dust areas.
Exposure to direct sunlight.
The SYSTEM and the POWER CUBE should
be located in a well ventilated area. It should be
noted that the POWER CUBE can get quite warm
during operation. Make sure that both a three-prong
power outlet and a proper telephone jack are within
six feet of the installation site.
Power
•
The SYSTEM must ONLY be used with a
properly wired three-prong grounded 115VAC @
60Hz power outlet. This is needed for proper
protection of the unit's circuitry. Power circuits that
are used for any heavy equipment such as large
freezers, blowers, heaters, copiers, or any electrical
equipment that contains large motors, should be
Single Line Phones
•
If you have a single line phone it is probably
connected to a small modular jack. Simply unplug
the phone and plug the system in. If you wish to
have both the phone and the system connected at the
same time you can plug the phone into the PHONE
jack on the back of the CBC 9000.
Order A Phone Jack
•
If you need to order a jack from the telephone
company you will need the following information:
FCC No: AP494N-64812-MA-E
RINGER EQ.:0.0B
USOC No (Jack type) RJ-11, RJ-12, or RJ-13
Setup
•
1) Connect the POWER CUBE to the CBC9000
with the word "TOP" on the end of the
connector, facing DOWN! Now connect the
other end of the POWER CUBE to a power
outlet. The CBC9000 will turn on
automatically.
CAUTION: Do not connect or disconnect the
POWER CUBE directly from the CBC9000
Al SandigePage 912/05/01
while the POWER CUBE is connected to
power. Failure to do this will cause the
telephone numbers stored in memory and the
system setup information to be altered which
could cause the unit to dial improperly.
2) Connect one end of the MODULAR CORD to
the CBC9000 and the other end to your RJ-11
telephone jack.
3) Insert the TRANSMITTER tape into the LEFT
DECK.
4) Insert the RECEIVER tape into the RIGHT
DECK.
NOTE: When installing cassette tapes the tape
should be installed with the FULL reel on the
LEFT.
Diagnostic Test
•
Every time that the SYSTEM is powered up or
RESET during a communication cycle, the
MICROCONTROLLER performs a self diagnostic
test. This test checks for proper operation of both
tape decks as well as the circuitry of the system.
Diagnostic Test
If the unit passes the test the speaker will beep
and then return to the
day are displayed in the bottom of the display.
MENU
. The current time and
* MENU * V9.20 *
Time->18:35 TUE
All functions of the system are accessible from
this point. To view the different choices that the
MENU
time. Once you have found the function you wish
press the # key. The
following items:
numbers into the internal memory of the unit.
memory to TAPE for storage.
TAPE to memory for dialing.
dial session.
RECORD the outgoing messages.
recorded responses from a dial session.
information and the operating parameters of the unit.
numbers stored in memory.
of the CBC 9000 the # button is used as the
BUTTON
making any selections, the # button must be pressed.
The # button is also referred to as the POUND
button.
offers simply press each number one at a
MENU
1 – SEQ Dial
2 – ENTER No.
3 – MEM Dial
4 – STORE No.
5 – LOAD No.
6 – REPORT
7 – ANSWER
8 – ANNOUNCEMENT
9 – PLAYBACK
* - SETUP
0 – EDIT
# - ENTER Button
. After entering phone numbers or
= Sequential Dial Mode.
= Used to enter telephone
= Dial numbers in the memory.
= Copy the numbers from
= Copy the numbers from
= Displays totals from the last
= Answers incoming calls.
= Used to play back the
= Used to change all clock
= Used to inspect and delete phone
= Throughout the operation
consists of the
= Used to TEST or
ENTER
The RESET Button
•
RESET
The Menu
RESET BUTTON
The
system to the
It can be used to stop the system during a dialing
session. It has no effect on the phone numbers
stored in memory.
The
Anytime that the unit is
return to the
PRESENT day is displayed in this mode.
MENU
MENU
MENU
. It can be pushed at any time.
is the starting point of the system.
. The PRESENT time and
* MENU * V9.20 *
Time->18:35 TUE
Al SandigePage 1012/05/01
is used to return the
RESET
the system will
The
most operations. If you press the button enough, it
will return you to the
Turn Unit On/Off
•
To turn the unit off, press
the unit on, press
1 Sequential Dial
To enter this mode press
Sequential dialing allows the user to dial a high
volume of phone numbers with very little entered
button is used to abort/back out of
MENU
RESET
.
.
RESET # #
RESET 1 #
. To turn
.
Loading...
+ 23 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.