• Introduction
Thank you for purchasing the Skutch BA-704 Promotion-On-Hold
Adapter. This unit allows all phones connected to your phone lines to provide
Promotion-On-Hold to your customers. The BA-704 can be installed on any
telephone you wish. Once installed, all phones can access the BA-704 unit.
To place a call on hold, simply press the STAR Touch Tone button on your
telephone, then press the HOLD button on the telephone. The On-Hold call
can be answered at any phone. Pick up the line and press the STAR Touch
Tone button to disable the music. The BA-704 is simple to use and is
compatible with almost every make and model of telephone.
To release the hold condition
•
Pick up any phone that is connected to that line, then press the
Touch Tone
, and the adapter will release the call.
• Lights on the BA-704
STEADY ON- Indicates that the promotion-on-hold music is connected
to the telephone line.
POWER UP- On initial power up, all four lights will flash for
approximately three seconds.
STAR
• Installation
• Operation
To place a call on hold
•
• Troubleshooting Guide
No Audio
•
If you press the STAR Touch Tone and the LED, for your line on the
BA-704, lights up, but there is no audio, check the following:
Make sure the audio source is playing.
!
Make sure the volume on the audio source is turned up.
!
Make sure the audio cable is in the headphone jack of the
!
audio source and the audio jack on the BA-704 (male phono).
= Normal Mode (Default)
1
2 = Hold Key Mode
4 = Short Touch Tone Detect –50ms- (Default)
5 = Long Touch Tone Detect –76ms-
= Tone Mute Off
7
8 = Short Tone Mute –750ms-(Default)
9 = Long Tone Mute –1.4 Sec-
* = STAR to Activate (Default)
0 = Load All Defaults
= POUND to Activate
#
Press and hold corresponding tone for 10 full seconds. Audio pulsates 3
times as confirmation.
Press the
audio source that you have connected to the adapter.
STAR Touch Tone
and then HOLD. The caller will hear the
• Tech Support - 916-786-6186
If you have any problems getting the unit to work properly feel free to
give us a call. Technical Support is available between the hours of 7:30 AM
and 4:30 PM Pacific Time, Monday through Friday.
• ONE YEAR LIMITED WARRANTY
This SKUTCH PRODUCT is warr anted against defects for a period of
one (1) year from the date of the original invoice. Within this period, we will
repair it without charge for parts and labor. To obtain warranty service the
product must be returned, at the customer's expense, to SK UTCH Electronics
along with a copy of the original invoice. After the unit has been repaired,
SKUTCH will ship the PRODUCT back via UPS GROUND service at our
expense. If any other form of return shipment is requested, the customer will
pay for 100% of the shipping cost.
This Warranty does not apply if in the sole opinion of SKUTCH
Electronics, the PRODUCT has been damaged by lightning or any other Acts
of God, or by accident, misuse, neglect, or improper packing, shipping,
modification or servicing by other than an authorized SKUTCH Service
Center.
EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT,
THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES
OR MERCHANTABILITIES OR FITNESS FOR A PARTICULAR
PURPOSE AND IN NO EVENT SHALL SKUTCH ELECTRONICS BE
LIABLE FOR LOSS OF PROFITS OR BENEFITS, INDIRECT, SPECIAL,
CONSEQUENTIAL OR OTHER SIMILAR DAMAGES ARISING OUT
OF ANY BREACH OF THIS WARRANTY OR OTHERWISE.
"Telecommunication Products to solve Telecommunication Problems"
BA-704 "Touch
Tone" 4 Line
Promotion On Hold
Adapter
Version 1.0
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