Skutch Electronics BA-1000 Technical Reference Manual

209 Kenroy Lane, Suite 9

Roseville, California 95678

916-786-6186

http://www.skutchelectronics.com

BA-1000

Telecommunication

Dialer

Technical

Reference

Manual

Version 3.12

Table Of Content

TABLE OF CONTENT .......................2

SYSTEM OVERVIEW ........................5

Save Your Packing............................ 5

Introduction....................................... 5

Clock Controlled...................................... 5

System Features ................................ 5

Sequential Dialing ...................................5

Answer Mode........................................... 5

15 Minute Busy Re-Dials.................. 5

Multi-File Support ............................5

No Dial List Support......................... 5

Attended Dialing ............................... 5

Consent Feature ................................ 6

32 Digit Pre-Dial String.................... 6

Full Number Editing......................... 6

Computer Linkage............................ 6

Power Out Protected ........................ 6

INSTALLATION..................................6

Location .............................................6

Power.................................................. 6

Phone Connection ............................. 6

Business Telephones .........................6

Single Line Phones............................ 7

Order A Phone Jack ......................... 7

Setup................................................... 7

Diagnostic Test ..................................7

THE MENU...........................................7

The Escape Button ............................ 8

2 NUMBER ENTRY ............................8

Area Code Entry ............................... 8

Entering Numbers............................. 9

Recording Personal Messages .................9

Chaining Entries ............................... 9

Special Codes .......................................... 9

Exiting.............................................. 10

Return to MENU ................................... 10

Start dialing the numbers....................... 10

Advanced Features ......................... 10

Back Up .................................................10

Auto Fill Mode ......................................10

Time Saver Entry Mode......................... 11

Example...................................................... 11

•

3 DIAL FILE ...................................... 11

Area Code Entry ............................. 11

Variable Start Entry....................... 11

No Answer Redials.......................... 12

6pm Redials ..................................... 12

15 Minute Busy Redials.................. 12

Do Not Dial List............................... 12

Dialing.............................................. 12

Pause During Dialing............................. 12

End Of Session ................................13

Manual Call Abort.......................... 13

Volume Control............................... 13

4 SELECT FILE................................. 13

Dial File Select................................. 13

Area Code Entry ............................. 13

5 DISK TOOLS .................................. 13

Format Disk..................................... 14

Quick Format......................................... 14

Full Format ............................................ 14

Copy Prompts.................................. 14

Copy System ....................................15

Copy Do Not Dial List ....................15

Prepare to Copy .............................. 15

6 DIAL REPORT ............................... 15

Total Calls........................................ 15

Leads ................................................ 16

Hang Ups .........................................16

Busies................................................ 16

No Answers...................................... 16

Fax Machines................................... 16

Recorded Messages .........................16

Answering Devices .......................... 16

Version 3.12 Page 2

7 ORDER TAKING ........................... 16

Manual Activation ..........................17

Volume Control............................... 17

8 OUT MESSAGES ...........................17

Recording Standard Prompts ........ 17

Prompt Codes ........................................18

Branching............................................... 18

Using Branches...................................... 18

Record Answering Device Prompt 19

Playing Prompts.............................. 19

Standard Msg Playback ......................... 19

Answer Device Msg Playback............... 19

Recording Answering Machine

ONLY Prompt ..........................................20

Volume Control............................... 20

9 IN MESSAGES................................ 20

Playing Response Files.................... 21

Play Dial File Responses .......................21

Play Order Taking Responses................ 21

Play The Previous Response ..........21

Skip a Response File ....................... 21

Exit Playback Mode........................ 22

Volume Control............................... 22

Select The Day To Change.................... 25

Set The Start Time................................. 25

Set The Stop Time .................................25

Answer Detect= 0 .......................... 26

= Normal Mode.............................. 26

= Hello Mode .................................26

= Answering Machine Only Mode 26

= HTAD Mode............................... 26

Attended= Off................................ 26

= Unattended.................................. 26

= Front Attended............................ 27

= End Attended .............................. 27

= Both Attended............................. 27

Unanswer Ques= 1 ........................ 27

InRing Delay= 2 ............................27

Redials= 02 .................................... 27

Talk Limit= 30............................... 27

Pre-Dial String ................................27

Total Calls........................................ 28

SECONDARY SETUP .......................28

0 MEMORY EDIT .............................22

Reviewing Phone Numbers ............ 22

Edit A Phone Number ....................22

Edit From An Entry Position................. 22

Edit the Current Number............................ 22

•

Dialing Status ........................................23

Mark Deletes ................................... 23

Search Mode.................................... 23

Duplicate Delete ..............................24

File Restore...................................... 24

Exiting Edit Mode........................... 24

* SYSTEM SETUP............................. 24

Change The Time/Date................... 25

Set The Current Day ..............................25

Set The Current Date ............................. 25

Set the Current Time.............................. 25

Set The Dial Times.......................... 25

Load APP Presets............................ 28

Factory Defaults ....................................28

Load Application 1 ................................28

Remote Code= 0506 ...................... 28

Dial Mode= Tone........................... 29

Consent #= Play............................. 29

Xfer Beeps= On .............................29

Pulse Rate= Slow........................... 29

Mic AGC= On ............................... 29

Mic comp= On............................... 30

Play Line= Off ...............................30

Delete HU= On .............................. 30

CPC Detect= On............................ 30

TAD Redial= Off........................... 30

Clock Skip= Off............................. 31

Busy Dials= On.............................. 31

Pers. Msg.= Off ............................. 31

Version 3.12 Page 3

Xtone Det= Off .............................. 31

HU Redial= Off ............................. 31

6pm Redials= Off ..........................32

Post Pound= Off............................ 32

TAD Hangup= Off ........................32

No Ans Rings= 5............................ 32

Hello Pause= 05 .............................32

Dial Pause = 02 ..............................32

Talk Pause= 20 ..............................33

Redial Pause= 00 ...........................33

Sense Level= 11 ............................. 33

REMOTE OPERATION ...................33

Access Unit Remotely .....................33

Remote Record a Play Only Message

Start Dialing File 9.......................... 33

APPENDIX..........................................34

Dialing Status Codes....................... 34

Special Entry Codes........................ 34

Outgoing Prompt Codes................. 34

TROUBLE SHOOTING....................34

Reset System Setup ......................... 34

Audio Quality Problems................. 35

CODEC Initialize Error................. 35

CODEC 2 error...................................... 35

CODEC 1 error...................................... 35

Disconnect Issues............................. 35

Disconnect methods............................... 35

Disconnect problems .............................35

Customer Support........................... 36

Warranty Repair............................. 36

Non-Warranty Repair .................... 36

Service Warranty............................ 36

1 YEAR LIMITED WARRANTY ....37

Version 3.12 Page 4

as an emergency dialer, the clock control can be disabled in the System Setup.

System Overview

Save Your Packing

You MUST save ALL packing material supplied with this unit. If the system must be sent in for any reason and you do not use the supplied packing material, you WILL be charged for the replacement of this material. This packing material has been designed to give the system maximum protection during the shipping process.

While every precaution has been taken in preparation of this OPERATION MANUAL, the manufacturer does not assume any liability for errors or omissions. The manufacturer reserves the right to make changes in the specifications of this unit at any time without notice.

Introduction

The BA-1000 is an automatic telecommunications dialing system. A list of phone numbers, or a range of phone numbers, is entered into the system and an outgoing message is recorded. The system then dials each number. When the call is answered, the BA-1000 carries on a two-way conversation, asks questions, and records the answers.

When the call is completed, the system immediately dials the next programmed number automatically. The BA-1000 can also be used in the

Order Taking

Clock Controlled

mode to answer incoming calls.

System Features

Sequential Dialing

You simply enter the starting and ending number and the unit will dial all of the numbers in between. You may also omit blocks of numbers that you do not wish to dial. This allows you to skip over unused numbers in your exchange. 10,000 numbers can be programmed to dial in less than 20 seconds. The system can hold up to 100,000 phone numbers for a single dialing session.

Answer Mode

In answer mode the BA-1000 will answer incoming calls only. It can be setup to ask a series of questions and record the responses. The date and time of each call is recorded after each message. The unit also features an adjustable ring delay that allows the user to control when the unit will answer the telephone. A manual activation mode is also provided, in this mode, so the unit can be operated for manual soliciting.

15 Minute Busy Re-Dials

If a number is number to the busy dial list and, after 15 minutes, go through and retry all the feature can be disabled in the System Setup.

Multi-File Support

The system supports 10 dialing files; each dialing file can hold up to 100,000 phone numbers.

, the system will add the

BUSY

calls again. This

BUSY

The BA-1000 is completely clock controlled. The system will only dial when you want it to. A different time period can be selected for each day of the week. The system can be programmed to dial only on selected days if desired. Set the clock to dial from 9:00 a.m. to 9:00 p.m. then let it run. The BA1000 can keep calling people day after day, week after week. The BA-1000 is engineered for continuous operation.

The BA-1000 also has an important safety feature which prevents the system from dialing past 9:00 p.m. and before 9:00 a.m. This will prevent the system from calling potential prospects too late or too early in the day. If you wish to use the BA-1000

Version 3.12 Page 5

No Dial List Support

The BA-1000 supports a 100,000 number, editable, DO NOT DIAL list, the unit will cross reference against the dialing list, to be sure it doesn’t dial people it shouldn’t.

Attended Dialing

The system normally works without an operator present; but it can alert an operator when the called party wants to talk with him. The unit can alert the operator before it plays the message, after it plays the message, both before and after playing the

message and in an on-demand basis. The operator can decide whether to talk with the person or go on to the next call.

Consent Feature

This feature allows you to ask for the called party’s consent before playing the message. The person must dial a digit on his phone if he wants to hear the message; if he doesn’t, the unit hangs up. This feature can be setup in two different modes, Dial to listen and Dial to disconnect. This is the most reliable form of disconnect available.

32 Digit Pre-Dial String

Installation

Location

When selecting a location for the system, the

following conditions MUST be avoided:

Temperatures above 95°F. Temperatures below 65°F.

Carpeted areas that produce Static Electricity.

High dust/tobacco smoke areas.

The BA-1000 supports a pre-dial string of up to 32 digits. The pre-dial string can contain touch tone digits and control codes that are dialed before each phone number; and it includes features such as variable pause, return dial tone detect, long touch tones and touch tone * and #.

Full Number Editing

The BA-1000 has an edit mode for editing telephone numbers in the dialing files. It also has a duplicate delete feature that can remove duplicate numbers from within the same dialing file; and a search mode that lets you search for all entries that match a given pattern. The unit also has a fast scan feature for a quick view of the numbers and dialing results.

Computer Linkage

With the use of an optional software package, telephone numbers can be converted and stored directly to the ZIP cartridge the BA-1000 uses. Then, just put the ZIP cartridge into the BA-1000 system and it is ready to call those numbers. This means that numbers from a database, or a purchased mailing list, can be transferred directly into the BA1000 system. The software package can be used on PC’s running Windows 95, 98 or ME with either an internal or external ZIP drive.

Exposure to direct sunlight.

The SYSTEM and the POWER CUBE should be located in a well ventilated area. It should be noted that the POWER CUBE can get quite warm during operation. Make sure that both a three-prong power outlet and a proper telephone jack are within six feet of the installation site.

Power

The SYSTEM can be used on a three-prong grounded 110VAC power outlet. This is needed for proper protection of the unit’s circuitry. Power circuits that are used for any heavy equipment such as large freezers, blowers, heaters, copiers, or any electrical equipment that contains large motors, should be avoided. Heavy electrical equipment can cause power glitches over the power line which could interfere with the operation of the system. If your power lines are excessively noisy a power filter MIGHT solve the problem.

Phone Connection

The system’s telephone line requirements are the same as a standard telephone. Its connection to the telephone line is the same as any NORMAL single line telephone that you could buy at any department store.

Power Out Protected

The numbers stored on disk and the setup and clock information is backed up with a 10 year battery. If power fails at any time, the unit will remember if it was dialing or in answer mode, and it will pick up where it left off.

Version 3.12 Page 6

Business Telephones

This system is not compatible with modular jacks used for multi-line ELECTRONIC PHONE SYSTEMS. To connect the SYSTEM to this type of phone system, an RJ-11 jack must be ordered from your local telephone company. It should be noted that when the BA-1000 is used, the line indicator

lights on the phone system will not show the line as being used.

Single Line Phones

If you have a single line phone it is probably connected to a small modular jack. Simply unplug the phone and plug the system in. If you wish to have both the phone and the system connected at the same time you can plug the phone into the PHONE jack on the back of the BA-1000.

- Initializing – Microphone CODEC

Then the system will calibrate the microphone input. Make sure the no audio source or microphone is PLUGGED in while the system says:

Remove MIC While Calibrating!

After 8 seconds, the system will show:

Order A Phone Jack

If you need to order a jack from the telephone

company, you will need the following information:

FCC No: AP494N-64812-MA-E

RINGER EQ.:0.0B

USOC No (Jack type) RJ-11, RJ-12, or RJ-13

(See telephone connection)

Setup

1) Connect the cord from the POWER CUBE to the BA-1000.

2) Plug the POWER CUBE to a power outlet. The BA-1000 will turn on automatically.

CAUTION: Do NOT disconnect the POWER CUBE from the BA-1000 while it is performing disk access functions. Doing so will corrupt the data on the disk and will require that you reformat the disk before using it again.

3) Connect one end of the MODULAR CORD to the BA-1000 and the other end to your RJ-11 telephone jack.

Diagnostic Test

Every time the BA-1000 is powered up, it

performs a series of diagnostic tests as follows:

The display shows the initial splash screen:

Now POWERING UP primary systems.

Then the system will show:

- Initializing -

-- Zip Drive—

Then it will test the ZIP drive and show the

following:

Testing Zip Disk – Please Wait -

Then it will test all the files on the system,

showing:

-Testing Files-

- Please Wait -

The system will update the number in the top right to show the current file being tested. When all tests are done the system will show the following:

>System On Line< 100% Functional!

Then the system will put you at the follows:

0-Menu-Ver 3.10A 11/01/01 08:00am

, as

Then it sets up the phone line circuits, showing:

- Initializing – Phone line CODEC

Then it sets up the mic circuits, showing:

Version 3.12 Page 7

The Menu

When the BA-1000 is at the all power down after 5 minutes of inactivity. You can return the unit from power down by pressing then releasing any button. The starting point of the system. If you press then

MENU,

it will shut

is the

release the

button enough times, the

numbers or making any selections, the

####

button

system will return to the the system are accessible from this point. At

File in use. Ver 3.10 is the current version of the program. The letter on the top right is the country code; A for American, J for Japan. To view the different choices that the then release each number one at a time. Once you have found the function you wish, press then release

the

items:

unused.

telephone numbers into a dialing file.

, the display will look as follows:

0-Menu-Ver 3.10A 11/01/01 08:00am

The number on the top left is the current Dial

key. The

####

– UNUSED

1111

– NUMBER ENTRY

2222

– DIAL FILE

3333

consists of the following

= This function is currently

= Dial a telephone number

. All functions of

offers simply press

= Used to enter

must be pressed then released.

The Escape Button

The

out of most operations. If you press then release the button enough, it will return you to the

button is used to abort/back

2 Number Entry

This mode is used to enter phone numbers into

a dialing file. To enter this mode press then release

Enter:

following:

, it will show the following:

0-Menu-Ver 3.10A 11/01/01 08:00am

2222

then

and it will show the

####

file.

– SELECT FILE

4444

number file to dial and enter local area codes.

– DISK TOOLS

5555

file copy utilities.

– DIAL REPORT

6666

the last dial session.

– ORDER TAKING

7777

calls.

– OUT MESSAGES

8888

RECORD the outgoing messages.

– IN MESSAGES

9999

recorded responses from a dial session.

- SYSTEM SETUP

****

clock information and the operating parameters of the unit.

– MEMORY EDIT

0000

change and delete phone numbers stored in a dial file.

– ENTER BUTTON

####

operation of the BA-1000 the

= Select a telephone

= Disk formatting and

= Displays totals from

= Answers incoming

= Used to TEST or

= Used to play back the

= Used to change all

= Used to inspect,

= Throughout the

button is used as

####

Phone #’s= 00000 1=NEW or 3=Add

Press then release

numbers and enter new ones, or press then release

to start adding numbers to the end of the file. If

3333

you pressed

Now you can press

numbers or

current right of the display, followed by the status of the phone number, as follows:

entered the local area code, the system will first show the following:

ENTRY POSITION

Area Code Entry

If you enter this mode, and you have not

, you will se the following:

1111

Erase 00000 #’s? 5=YES Escape=No

0-Entry> 00000 N

to erase the previous

1111

to erase all the

5555

if you don’t want to. Your

is shown in the top

the

ENTER BUTTON

Version 3.12 Page 8

. After entering phone

Enter Local Area Code, # =

You MUST enter the area code the system will

be calling from, then

to remove an area code.

####

Entering Numbers

. You can enter

####

****

then

Recording Personal Messages

This feature give you the option to record a personal message for each phone number entered. This feature will only work when manually entering phone numbers, one at a time, on the BA-1000. To use this feature, make sure the Pers. Msg. setting is “On” in

phone number, followed by the

* System Setup

. Now, after you enter a

, it will show the

####

Both local and long distance numbers may be entered as desired. The minimum length of each phone number is seven digits and the maximum is eleven digits (long distance digit, area code and phone number); an entry can hold up to 16 digits total. If you fill the dialing file with numbers, the system will beep, save the numbers and return you to the 100,000 phone numbers.

. Each dialing file will hold up to

NOTE: If you are entering phone numbers, and lose power while doing so, the numbers you have entered will be lost; so make sure you exit now and then, or connect the system to a backup power supply.

Enter phone numbers, exactly as you would call them yourself, followed by the

dial 7 digits to reach someone, then you only enter 7 digits, 786-1234 would be entered as follows:

7 8 6 1 2 3 4 #

7 8 6 1 2 3 4 #7 8 6 1 2 3 4 #

To enter other local area code numbers (see 4

Select File), enter the area code, phone number then

; i.e. 916-786-1234 would be entered as follows:

####

9 1 6 7 8 6 1 2 3 4

9 1 6 7 8 6 1 2 3 49 1 6 7 8 6 1 2 3 4 ####

Full long distance numbers, like 1-916-7861234, would be entered as follows:

1 9 1 6 7 8 6 1 2 3

1 9 1 6 7 8 6 1 2 31 9 1 6 7 8 6 1 2 3 4 #

4 #

4 #4 #

If you just enter a seven digit number, the system will add the default area code and long distance digit to complete the number; but, during dialing, these will be automatically removed. Likewise, if you enter a local area code number, the system will add the long distance digit; but, it will remove the digit when it dials the number.

; i.e. if you only

####

following:

1=Record Message 3=Next Number

Press then release

next phone number and not record a personal message for the phone number you just entered.

Press then release

personal message; then start talking after the longer, low beep and press then release

you are finished with the message. It will show the following while recording:

-- Talk Now— press ESCAPE=end

Chaining Entries

Chaining entries allows you to use special codes at the beginning of a phone number. You can chain as many entries together as you need to. If the last file entry is a chained entry, the system will not allow you to exit have to enter a regular number to exit. To chain an

entry to the next one, enter a

character in the entry string. If the entry is already 16 digits long, pressing then releasing

it and make it a chained entry.

NUMBER ENTRY

if you want to enter the

3333

if you want to record a

1111

mode; you

as the last

****

when

will save

Special Codes

Special Codes make the system perform different functions before dialing a normal phone number. Special codes they cannot be part of a telephone number. The following is a list of the special codes the BA-1000 allows:

*00

*00*00

5 seconds.

MUST

– Dial the next touch tone digit for

have their own entry,

Version 3.12 Page 9

*01

*01*01

seconds.

*1*1

*2*2

0909

– Wait for return dial tone.

– Wait for 5 seconds of silence.

– Pause for 1 to 9

Back Up

If you’re entering numbers, and find that you

made a mistake on a previous number, enter

7777, ####

enough times to back up to the entry you

****

*3*3

*4*4

*5*5

string as touch tones.

*60

*60*60

without doing anything else (like playing a message).

Exiting

To exit this mode, you can return to the or go directly to following screen:

– Dial a touch tone *.

– Dial a touch tone #

– Dial the rest of the phone number

– End the call, as a Response,

DIAL FILE

0-Entry> 00000 N

mode from the

Return to MENU

To return to the

while it shows the following:

, press then release

want. Then just enter the correct number. When you press then release

saved and you will go to the end of the file.

, the new number will be

####

Auto Fill Mode

You can have the system automatically

generate a range of phone numbers by using the

AUTO FILL mode when the Do Not Dial file is selected.

use this feature press then release

The display will show the following:

You enter a seven to eleven digit starting phone

number (no

starting phone number can end with

7860000

show the following:

mode.

****

is a valid start number. The display will

NOTE: You cannot use this

****

STARTING phone #

’s allowed), followed by

END suffix (4) 9999

8888, ####

. The

####

0000

; i.e.

0-Entry> 00000 N

Start dialing the numbers

To start dialing the numbers, enter

and it will show the following:

####

0-Entry> 00000

---- #=Dial ----

Press then release # and the system will go start calling the numbers.

Advanced Features

All of these advanced features are accessed from the main Number Entry screen; once you have entered

Number Entry

mode.

****, 9999

The system uses the default of

then release

clear the display, then enter a new 4 digit end suffix (no

suffix is the last four digits in the phone number that you don’t want to go past; i.e. the end suffix of 7866186 is 6186. Once this is entered, the system will show the following:

pressing then releasing the

The system will show the current entry number it is generating in the top right of the display. When finished, you will be at the end of the current list of numbers and you can continue with regular number entry or use

’s allowed), followed by

****

You can stop the auto-generation at any time by

; or press then release any digit to

####

0-Entry> 00000 N Making Numbers

AUTO FILL

mode again.

if you press

9999

. The end

####

button.

Version 3.12 Page 10

Time Saver Entry Mode

This mode lets you enter the common beginning for your phone numbers once, then it automatically puts it in for you so you only have to enter the last part of each phone number. You turn this feature on by entering the common part of the

phone number then

stays on until you exit number entry mode, or turn it back off by entering

•

Example

You need to enter: 7860020, 7860022, 9167860030, 19167860040, 7730050, 7730060, you would do the following:

Display shows:

Enter:

786*0#

786*0#786*0#

Display shows:

****, 0000

0-Entry> 00000 N

and

. This mode

####

0-Entry> 00004 N 773

Enter:

0050#

0050#0050#

0060#

0060#0060#

3 Dial File

Memory dialing allows the user to dial the phone numbers that are stored in the current dialing file. To enter this mode press then release

Enter:

following:

, it will show the following:

0-Menu-Ver 3.10A 11/01/01 08:00am

3333

then

and it will show the

####

0-Entry> 00000 N 786

Enter:

0020#

0020#0020#

0022#

0022#0022#

*0#

*0#*0#

Display shows:

0-Entry> 00002 N

Enter:

9167860030#

9167860030#9167860030#

19167860040#

19167860040#19167860040#

Display shows:

0-Entry> 00004 N

Enter:

773*0#

773*0#773*0#

Display shows:

0-Entry> 00000

---- #=Dial ----

By default, if you enter a

system will resume calling from where it left off at the last calling session (on a new list of numbers, it starts at the first entry).

Area Code Entry

If you enter this mode, and you have not entered the local area code, the system will first show the following:

Enter Local Area Code, # =

You MUST enter the area code the system will be calling from, then

to remove an area code.

####

Variable Start Entry

The variable start entry lets you force the BA1000 to start calling from any entry position you

. You can enter

####

at this point, the

####

****

then

Version 3.12 Page 11

choose. To access this feature, press then release

when it shows the following:

1111

times and show the following before returning to

0-Entry> 00000

---- #=Dial ----

This will clear the entry position, as follows:

0-Entry>

---- #=Dial ----

Now enter the position of the phone number

you want to start dialing with, followed by

The dialing will start from the position you enter and continue dialing to the end of the file.

No Answer Redials

When the system has dialed the entire file, it

will start dialing at the beginning; dialing only

ANSWER

redial feature is controlled by the in the

6pm Redials

and

SYSTEM SETUP

BUSY

calls. The

REDIALS

(see Redials).

NO ANSWER

####

setting

** No message ** prompt recorded!

If you haven’t entered any phone numbers to dial, the system will beep 4 times and show the following before returning to

No numbers found in current file!

Before the system calls each number, it will search for the next callable number and display the following during the search:

0-Entry 00000 Finding Entry

When the system finds a good entry, it tries to grab the line. If the line is in use, the system will wait for the line to become available and it will show the following:

* Testing Line * * Line In Use! *

The system now has the ability to stop it’s current dialing at 6pm and begin calling, from the start of the file, all the No Answers and Busies. This feature is off by default and can be enabled by turning 6pm Redials on in

15 Minute Busy Redials

When busy numbers are encountered, the system will log them into a busy re-dial table and, after 15 minutes, call them at the next opportunity. If the system cannot get through to a busy number after 8 consecutive tries, it will remove the entry from the busy re-dial table. You can now disable this feature through Busy Disable in

Setup

Do Not Dial List

During a dialing session, the system will not dial any phone numbers that match those entered into the

DO NOT DIAL

Dialing

0 System Setup

list.

0 System

Once the line is free, the system will search for

a dial tone, and display the following:

Dial Tone Search

The system must receive 1 second of solid dial tone before it will start dialing. If it does not detect dial tone within 6 seconds the system will release the line and display the following:

- No Dial Tone -

After 6 seconds, the system will repeat the process until it gets dial tone, then it will dial the entry. After the system finishes the call, the system will release the line and display the result for the Dial Pause number of seconds, as follows:

0-Entry> 00000 C

----- Lead -----

Pause During Dialing

On entering this mode, if you have not recorded

an outgoing message Prompt, the system will beep 4

Version 3.12 Page 12

You can pause the dialing by pressing, and holding down, the # button while it shows the following:

+ 25 hidden pages

Skutch Electronics BA-1000 Technical Reference Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table Of Content

System Overview

Save Your Packing

Introduction

Clock Controlled

System Features

Sequential Dialing

Answer Mode

15 Minute Busy Re-Dials

Multi-File Support

No Dial List Support

Attended Dialing

Consent Feature

32 Digit Pre-Dial String

Installation

Location

Full Number Editing

Computer Linkage

Power

Phone Connection

Power Out Protected

Business Telephones

Single Line Phones

Order A Phone Jack

Setup

Diagnostic Test

The Menu

The Escape Button

2 Number Entry

Area Code Entry

Entering Numbers

Recording Personal Messages

Chaining Entries

Special Codes

Back Up

Exiting

Return to MENU

Auto Fill Mode

Start dialing the numbers

Advanced Features

Time Saver Entry Mode

Example

3 Dial File

Area Code Entry

Variable Start Entry

No Answer Redials

6pm Redials

15 Minute Busy Redials

Do Not Dial List

Dialing

Pause During Dialing