Skutch Electronics BA-1000 User Manual V2.90
209 Kenroy Lane, Suite 9
Roseville, California 95678
916-786-6186
http://www.skutchelectronics.com
BA-1000
Telecommunication
Dialer
Manual
Version 2.90
Quick Start Sheet
This section is designed to get the system “On
Line” fast! You will also find it helpful if you ever
need to have someone else operate your system for
you. Anyone should be able to get the system “On
Line” and calling people, without help, if they
follow these simple steps.
4) Press 1 and start saying your message.
5) When you are done talking, press
will show the following:
Escape
and it
Get Response
0-9 or * #=Next
6) Enter: 9 then #; the system will now play your
message back and return to
•
Record A One Question
MENU
.
•
Term Definitions
<PAUSE> = wait 2 seconds
•
Initial Setup
1) Plug power adapter to 110VAC and into the BA1000 and wait until it shows the following:
0-Menu-Ver 2.9-A
–Press a Number-
2) Enter: 4, # and it will show the following:
Current File = 0
#=Next 0-9 or *
3) Enter: #,
4) Now enter the default (local) area code the
system will be calling
•
Record An Announce
<PAUSE>, *, #, <PAUSE>.
FROM
, then #.
ONLY Message
Message
To record a basic message and ask for some
information at the end, do the following:
1) Press
following:
Escape
0-Menu-Ver 2.9-A
–Press a Number-
2) Enter: 8, #,
3) Have your message ready and insert the
Microphone when it shows the following:
Mic in & Press 1
4) Now press 1 and immediately start saying your
message.
5) When you are done talking, press
will show the following:
Get Response
0-9 or * #=Next
and wait until it shows the
<PAUSE>, 1
.
Escape
and it
To record a basic message, where you don’t
want any information from the people you are
calling, do the following:
1) Press
following:
Escape
and wait until it shows the
0-Menu-Ver 2.9-A
–Press a Number-
2) Enter: 8, #,
3) Have your message ready and insert the
Microphone when it shows the following:
<PAUSE>, 1
.
Mic in & Press 1
Version 2.90 Page 2
6) Enter: * then #; the system will now play your
message back and return to
•
Dial A Range of Numbers
1) Press
following:
Escape
and wait until it shows the
MENU
.
0-Menu-Ver 2.9-A
–Press a Number-
2) Enter: 2 then # and it will show the following:
1=NEW from Start
3=Add to End
3) Press 1 and it will show the following:
0-Entry> 00000 N
4) Enter: *, 8, # and it will show the following:
STARTING phone #
5) Enter the starting phone number exactly as you
would dial it, then #, #; i.e.
it will show the following:
7 8 6 0 0 0 0 # #
, and
0-Entry> 00000 N
Making Numbers
6) When it shows the following, press *, 9, #:
0-Entry> 00000 N
4) Enter each phone number exactly as you would
dial it, followed by #.
5) After you have entered the last number, enter:
, and it will show the following:
9, #
*,
0-Entry> 00000
---- #=Dial ----
6) Now press # and the system will call those
numbers.
7) The system will show the following when done:
End of Session
--- Press # ---
0-Entry> 10000 N
7) When it shows the following, press # and the
system will start dialing:
0-Entry> 00000
---- #=Dial ----
8) The system will show the following when done:
End of Session
--- Press # ---
9) Press # to return to
•
Dialing Specific Phone
MENU
.
Numbers
1) Press
following:
Escape
and wait until it shows the
8) Press # to return to
•
Add #'s to No Dial List
To add phone numbers to the
so the unit won't call them, do the following:
1) Press
following:
Escape
MENU
and wait until it shows the
.
Do Not Dial
list,
0-Menu-Ver 2.9-A
–Press a Number-
2) Enter: 4 then # and it will show the following:
Current File = 0
#=Next 0-9 or *
3) Enter: * then
following:
Escape
and it will show the
N-Menu-Ver 2.9-A
–Press a Number-
0-Menu-Ver 2.9-A
–Press a Number-
2) Enter: 2 then # and it will show the following:
1=NEW from Start
3=Add to End
3) Press 1 and it will show the following:
Version 2.90 Page 3
4)
NOTE
top left.
5) Enter: 2 then # and it will show the following:
: The display now shows an “N” in the
1=NEW from Start
3=Add to End
6) Press 3 and it will show something like the
following:
N-Entry> 00000 N
N-Edit>
7) Enter each FULL phone number (including Area
Code) to
8) When finished entering numbers, press
and it will show the following:
dial, followed by #.
NOT
Escape
N-Menu-Ver 2.9-A
–Press a Number-
9) Enter: 4 then # and it will show the following:
Current File = N
#=Next 0-9 or *
10) Enter: 0 then
following:
Escape
and it will show the
0-Menu-Ver 2.9-A
–Press a Number-
•
Remove a # from No Dial List
To remove a phone number from the
list, do the following:
Dial
1) Press
following:
Escape
and wait until it shows the
0-Menu-Ver 2.9-A
–Press a Number-
Do Not
6) Enter: *, 3, # and it will show the following:
- Search Mode -
7) Now enter the phone number you are trying to
find, then #. If it cannot find the number, it will
show the following; then skip to step 14:
N-Edit>
8) If it finds the number, it will show the number in
the following screen:
1=Change 3=Next
19167866186
9) You can press 1 if this is the correct number to
change, or 3 to keep looking.
10) After pressing 1 to change, it will show the
following:
N-Edit> 00000 N
19167866186
11) Press # and the “N” in the top right will be
blinking.
12) Press/release the * ten times to change the “N”
to an “x” as as follows:
2) Enter: 4 then # and it will show the following:
Current File = 0
#=Next 0-9 or *
3) Enter: * then
following:
Escape
and it will show the
N-Menu-Ver 2.9-A
–Press a Number-
4)
NOTE
top left.
5) Enter: 0 then # and it will show the following:
Version 2.90 Page 4
: The display now shows an “N” in the
N-Edit> 00000 x
19167866186
13) Press # and it will show the following:
N-Edit>
14) Press
follows:
Escape
to finish and return to
MENU
N-Menu-Ver 2.9-A
–Press a Number-
15) Enter: 4 then # and it will show the following:
as
Current File = N
#=Next 0-9 or *
16) Enter: 0 then
following:
Escape
and it will show the
0-Menu-Ver 2.9-A
–Press a Number-
•
Play your Responses
“Permanent Caller ID Block” put on your line, 2
way, do the following steps.
1) Press
following:
Escape
and wait until it shows the
0-Menu-Ver 2.9-A
–Press a Number-
2) Enter: * then # And it will show the following:
Set CURRENT Time
1=Change #=Next
nd
1) Press
following:
Escape
and wait until it shows the
0-Menu-Ver 2.9-A
–Press a Number-
2) Enter: 9 then # and it will show the following:
0=Play <<00000>>
1=Back 2=Advance
3) From this screen, you can: play your responses
by pressing 0, skip a response by pressing 2, or
go back to the last response by pressing 1. It
will play each response, one after the other, until
it has played all of them. The system will beep
at you 4 times after playing the last response.
You can stop the playback of any response by
pressing
4) To exit, you need to be at the following screen:
Escape
.
0=Play <<00000>>
1=Back 2=Advance
3) Now, slowly # step (press #, wait 1 sec, then
repeat) your way to the entry shown below.
Pre-Dial String
1=Change #=Next
4) Now press 1 then
5) Enter: *, 3, 6, 7, *, 1, #.
6) Now press
automatically dial
tone before dialing each phone number.
•
Stop Dialing For A Given
<PAUSE>
Escape
and you are done, it will
*67
.
and wait for return dial
Day
To keep the system from dialing on some day
during the week, do the following:
1) Press
following:
Escape
0-Menu-Ver 2.9-A
–Press a Number-
and wait until it shows the
5) Press
following:
Escape
and it will show you the
Erase ALL Leads?
1=Yes 3=No
6) Press 1 to erase the leads, or 2 if you want to
save them for later.
7) When the system is done, it will return to the
MENU
•
Disable Caller ID
sent, using either of two ways: 1
local phone service provider and request to have a
Version 2.90 Page 5
.
You can stop Caller ID information from being
st
way, call your
2) Enter: * then # and it will show the following:
Set CURRENT Time
1=Change #=Next
3) Press # and it will show the following:
Set DIALING Time
1=Change #=Next
4) Press 1 and it shows the following:
Enter day, 1 – 7
#=Sunday
5) Select the day you wish to change (1=Sunday,
2=Monday, etc.) then press # and the display
will show the following:
Enter START Time
- # = 09:00 –
6) Press # and the display will show the following:
Enter STOP Time
- # = 21:00 –
7) Enter: 0, 9, 0, 0, #,
show the following:
Escape
and the display will
Set DIALING Time
1=Change #=Next
8) Press
•
1) Press
Escape
Change Current Time
following:
Escape
to return to
and wait until it shows the
MENU
.
0-Menu-Ver 2.9-A
–Press a Number-
2) Enter: *, # and it will show the following:
Set CURRENT Time
1=Change #=Next
3) Press 1.
4) If the day of the week shown is correct, press #,
otherwise, choose the correct day (1=Sunday,
2=Monday, etc.) then press #.
5) If the date shown is correct, press #, otherwise
enter the correct date then press #.
6) Now enter the current time in MILITARY
format, i.e. 9:00 a.m. & 20 seconds = 09 00 20,
8:30 p.m. & 42 seconds = 20 30 42 (everything
after 12 noon, add 12 to the hour), then press #.
7) Now press
Escape
and you are done.
Version 2.90 Page 6
Table Of Content
QUICK START SHEET...................... 2
Term Definitions ....................................2
•
Initial Setup ............................................ 2
•
Record An Announce ONLY Message 2
•
Record A One Question Message .........2
•
Dial A Range of Numbers ..................... 2
•
Dialing Specific Phone Numbers ..........3
•
Add #'s to No Dial List .......................... 3
•
Remove a # from No Dial List ..............4
•
Play your Responses ..............................5
•
Disable Caller ID ................................... 5
•
Stop Dialing For A Given Day.............. 5
•
Change Current Time ...........................6
•
TABLE OF CONTENT .......................7
SYSTEM OVERVIEW...................... 10
Save Your Packing............................... 10
•
Introduction ......................................... 10
•
Clock Controlled.................................... 10
System Features ...................................10
•
Sequential Dialing .................................10
Answer Mode......................................... 10
15 Minute Busy Re-Dials..................... 10
•
Multi-File Support............................... 10
•
No Dial List Support............................ 10
•
Phone Connection ................................11
•
Business Telephones ............................ 12
•
Single Line Phones............................... 12
•
Order A Phone Jack ............................12
•
Setup ..................................................... 12
•
Diagnostic Test..................................... 12
•
THE MENU.........................................13
The Escape Button............................... 13
•
2 NUMBER ENTRY...........................13
Area Code Entry.................................. 13
•
Entering Numbers ...............................13
•
Chaining Entries ..................................14
•
Special Codes ........................................ 14
Exiting................................................... 14
•
Advanced Features .............................. 14
•
Backup ...................................................14
Auto Fill Mode ......................................14
Dial Mode ..............................................15
3 DIAL FILE .......................................15
Area Code Entry.................................. 15
•
Variable Start Entry............................ 15
•
No Answer Redials............................... 15
•
Do Not Dial List ...................................15
•
Dialing................................................... 15
•
Pause During Dialing............................. 16
End Of Session ..................................... 16
•
15 Minute Busy Redials....................... 16
•
Volume Control.................................... 16
•
Attended Dialing ..................................10
•
Consent Feature................................... 11
•
16 Digit Pre-Dial String....................... 11
•
Full Number Editing ...........................11
•
Computer Linkage............................... 11
•
Text Printer Support........................... 11
•
Power Out Protected ...........................11
•
INSTALLATION ............................... 11
Location ................................................ 11
•
Power ....................................................11
•
Version 2.90 Page 7
4 SELECT FILE .................................16
Dial File Select...................................... 16
•
Area Code Entry.................................. 16
•
5 DISK TOOLS...................................17
Format Disk.......................................... 17
•
Copy Prompts ...................................... 17
•
Copy Do Not Dial List ......................... 17
•
6 DIAL REPORT................................17
Total Calls ............................................17
•
Leads .....................................................17
•
Hang Ups .............................................. 18
•
Busies ....................................................18
•
No Answers........................................... 18
•
Fax Machines .......................................18
•
Recorded Messages.............................. 18
•
Answering Devices............................... 18
•
7 ORDER TAKING............................18
Manual Activation ............................... 18
•
Volume Control.................................... 18
•
8 OUT MESSAGES............................19
Recording Prompts.............................. 19
•
Prompt Codes ........................................19
Branching............................................... 20
Using Branches...................................... 20
Playing Standard Prompt ................... 20
•
Playing Answering Machine Prompt . 20
•
Record Answering Machine Prompt .20
•
Recording Answering Machine ONLY
•
Prompt....................................................... 21
Volume Control.................................... 21
•
9 IN MESSAGES ................................21
Playing Response Files ........................22
•
Play the Last Response File ................22
•
Skip a Response File............................ 22
•
Exit Playback Mode............................. 22
•
Volume Control.................................... 23
•
0 MEMORY EDIT .............................23
Edit A Phone Number ......................... 23
•
Dialing Status ........................................23
Mark Deletes ........................................23
•
Search Mode......................................... 23
•
Duplicate Delete ................................... 24
•
File Restore........................................... 24
•
Exiting Edit Mode................................ 24
•
* SYSTEM SETUP.............................24
Change The Time/Date........................ 24
•
Set The Current Day ..............................24
Set The Current Date ............................. 24
Set the Current Time.............................. 25
Set The Dial Times............................... 25
•
Select The Day To Change.................... 25
Set The Start Time................................. 25
Set The Stop Time .................................25
Load/Save Defaults ..............................25
•
Factory Defaults ....................................25
Load/Save To File.................................. 25
Line Feed .............................................. 26
•
Dial Mode .............................................26
•
Consent Mode ...................................... 26
•
Transfer Beep Mode............................ 26
•
Pulse Dial Rate .....................................26
•
Speaker Mirror ....................................27
•
Mic AGC............................................... 27
•
Mic AGC Compression ....................... 27
•
Delete Hang up Files............................ 27
•
No Answer Rings ................................. 27
•
Answer Detect Mode............................ 28
•
0 = Normal Mode .................................. 28
1 = Hello Mode...................................... 28
2 = Answering Machine Only Mode ..... 28
3 = HTAD Mode.................................... 28
No Response hang up ..........................28
•
In Ring Delay .......................................28
•
Attended Mode..................................... 28
•
0 = Unattended....................................... 29
1 = Front Attended................................. 29
2 = End Attended................................... 29
3 = Both Attended.................................. 29
Redials................................................... 29
•
Talk Limit............................................. 29
•
Talk Pause ............................................ 29
•
Sense Level ...........................................29
•
Pre-Dial String ..................................... 29
•
Total Calls ............................................30
•
APPENDIX ......................................... 30
24 hour time format............................. 30
•
Version 2.90 Page 8
Dialing Status Codes............................ 30
•
Special Entry Codes............................. 30
•
Outgoing Prompt Codes...................... 30
•
Trouble shooting.................................. 30
•
Reset System Setup.............................. 31
•
Disconnect methods............................... 31
Disconnect problems .............................31
Customer Support ............................... 31
•
Warranty Repair .................................31
•
Non-Warranty Repair......................... 31
•
Service Warranty................................. 31
•
ONE YEAR LIMITED WARRANTY
..............................................................32
Version 2.90 Page 9
•
System Features
System Overview
•
Save Your Packing
You MUST save ALL packing material
supplied with this unit. If the system must be sent in
for any reason and you do not use the supplied
packing material, you WILL be charged for the
replacement of this material. This packing material
has been designed to give the system maximum
protection during the shipping process.
While every precaution has been taken in
preparation of this OPERATION MANUAL, the
manufacturer does not assume any liability for errors
or omissions. The manufacturer reserves the right to
make changes in the specifications of this unit at any
time without notice.
•
Introduction
The BA-1000 is an automatic
telecommunications dialing system. A list of phone
numbers, or a range of phone numbers, is entered
into the system and an outgoing message is
recorded. The system then dials each number.
When the call is answered, the BA-1000 carries on a
two-way conversation, asks questions, and records
the answers.
When the call is completed, the system
immediately dials the next programmed number
automatically. The BA-1000 can also be used in the
Order Taking
Clock Controlled
The BA-1000 is completely clock controlled.
The system will only dial when you want it to. A
different time period can be selected for each day of
the week. The system can be programmed to dial
only on selected days if desired. Set the clock to dial
from 9:00 a.m. to 9:00 p.m. then let it run. The BA1000 can keep calling people day after day, week
after week. The BA-1000 is engineered for
continuous operation.
The BA-1000 also has an important safety
feature which prevents the system from dialing past
9:00 p.m. and before 9:00 a.m. This will prevent the
system from calling potential prospects too late or
too early in the day.
mode to answer incoming calls.
Sequential Dialing
You simply enter the starting and ending
number and the unit will dial all of the numbers in
between. You may also omit blocks of numbers that
you do not wish to dial. This allows you to skip
over unused numbers in your exchange. 10,000
numbers can be programmed to dial in less than 20
seconds. The system can hold up to 100,000 phone
numbers for a single dialing session.
Answer Mode
In answer mode the BA-1000 will answer
incoming calls only. It can be setup to ask a series
of questions and record the responses. The time and
the day of each call is recorded after each message.
The unit also features an adjustable ring delay that
allows the user to control when the unit will answer
the telephone. A manual mode is also provided in
this mode so that the unit can be operated in a
manual soliciting mode.
•
15 Minute Busy Re-Dials
If a number is
number to the busy dial list and, after 15 minutes, go
through and retry all the
•
Multi-File Support
The system supports 10 dialing files; each
dialing file can hold up to 100,000 phone numbers.
•
No Dial List Support
The BA-1000 supports a 100,000 number,
editable, DO NOT DIAL list that the unit cross
references against the dialing list to be sure it
doesn’t dial people it shouldn’t.
•
Attended Dialing
The system normally works without an operator
present; but it can alert an operator when the called
party wants to talk with him. The unit can alert the
operator before it plays the message, after it plays
the message, both before and after playing the
message and in an on-demand basis. The operator
can decide whether to talk with the person or go on
to the next call.
, the system will add the
BUSY
calls again.
BUSY
Version 2.90 Page 10
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