ELECTRONICS, INC.
AS-801
Promotion-On-Hold
Segregator
Version 2.20
Introduction
Passes auto disconnect
The AS-801 provides a method for businesses
that are sharing the same key system, to have their
own custom Promotion-on-hold message without
interfering with each other. For example; lets say
that there is a Dentist and a Oral Surgeon sharing the
same key system. Each Doctor has three lines on the
key system. An AS-801 can be installed and the first
three lines, 1-3, will be directed to audio port #1 on
the AS-801. The second group of three lines, 4-6,
can be directed to audio port #2 on the AS-801.
When the Dentist patients are put on hold, they will
hear dental information from audio source #1 and
when the Oral Surgeons patients are put on hold they
will hear Surgery information from audio port #2.
Each line on the AS-801 can be directed to any one
of three different audio sources.
Key system requirements
The key system must already have existing
Music-On-Hold capability and all telephone lines
must be standard 1NB (Analog) lines. The AS-801
will not work on DID, T1, T2, or ISDN lines. The
key system needs to be connected to the phone lines
via modular connectors. If your key system is hard
wired, you will need to hire a a telephone technician
to install the system.
Some key systems have a feature that causes a
line On Hold to hang up and reset if the key system
detects that the caller hung up. With the AS-801,
you will continue to use this same capability.
Incompatibilities with
your Keysystem
1. When the AS801 is used, you can no longer
use the background Music feature on your key
system. All you will get is a steady tone.
2. You should not place Internal Calls or
(Intercom Calls), ON HOLD. If you do, the other
end will hear a solid tone while ON HOLD.
Installation
The AS-801 installs in series, between the KSU
and the CO telephone lines. The unit is connected to
the telephone lines via MODULAR connectors. The
AS-801 supports both RJ-11 (1 line per jack) and
RJ-14 (2 lines per jack) MODULAR connectors.
The following diagram shows the proper connection
for a six line system.
You MUST Cover ALL
Lines!
All lines on the key system MUST be covered
by an AS-801even if some of the lines do not require
any music-on-hold. If a line is not covered by an
AS-801, the party On Hold will hear a loud solid
tone and the caller On Hold will probably hang up.
If you wish to have one or more lines hear silence
when they are On Hold, then you can direct those
lines to an audio port that is not being used.
Covering more than 6
Lines
Each AS-801 covers 6 lines. If your key system
has over 6 lines then you must use more than one
AS-801. Two AS-801 will cover up to 12 lines and
three AS-801 units will cover up to 18 lines. No
interconnection is required between AS-801 units.
Audio source setup
Once installed, you will need to configure the
AS-801 so that the proper Audio source plays to the
proper group of lines. To do this, you will see a
group of jumpers that are labeled for each line. For
each line you may select any one of the 3 different
audio sources. Change the jumpers as desired.
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4
5
6
Telephone Lines
Audio
Source 1
Audio
Source 2
Audio volume adjustment
The AS-801 has three different Audio Source
inputs (S1, S2, S3). Each audio source has an
adjustable volume trimmer accessed through the face
of the unit. You can adjust the volume either by the
AS-801 volume adjustment or by the volume adjust
that is located on the Audio Source itself. To adjust
the message level, do the following:
1) Have someone call you (do not call yourself
through your phone system).
2) Place the line "ON HOLD".
3) Adjust the corresponding trimmer.
4) Take the caller "OFF HOLD".
5) See if the level was good; if not, repeat from
step 2 until the proper level is achieved.
S1 = Audio Source 1 Volume Control
S2 = Audio Source 2 Volume Control
S3 = Audio Source 3 Volume Control
Tn = Reference Tone Volume Control
The AS-801 will accept either a pre-amp level
or speaker level audio signal for each of the audio
source inputs.
"TN" reference tone
"TN" is a reference tone that is generated by the
AS-801. It is connected to the Music-On-Hold input
on the key system. If multiple AS-801 units are
used, any one of the "TN" outputs may be used. DO
NOT connect the "TN" outputs from more than one
AS-801 together. In most cases the factory setting of
the "TN" level will be adequate. The "TN" level
ONLY needs to be adjusted in cases where the key
system fails to operate properly with the factory
setting.
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Adjust the TONE level
1) Turn the TONE LEVEL trimmer that is located
on the AS-801 printed circuit board fully
counter-clockwise.
2) Have someone call you (do not call yourself
through your phone system) and then place him
"ON HOLD".
3) Slowly turn the TN trimmer clockwise until the
corresponding LED on the AS-801 printed
circuit board turns on steadily. Note the position
of the trimmer. This is the MINIMUM level.
4) Slowly continue to turn the TN LEVEL trimmer
clockwise until the LED starts flashing or goes
out. Note sometimes the LED will not go out
even if the level is at maximum. This is okay.
This is the MAXIMUM level.
5) Now turn the trimmer so that it is mid way
between the MINIMUM and MAXIMUM
positions. That's it.
Operation
The AS-801 operates in conjunction with the
KSU's MUSIC-ON-HOLD circuits. When a call is
placed "ON HOLD", the reference tone (TN) is
played over the line. When the AS-801 detects the
tone (about 50ms), it immediately transfers the line
to it's own hold circuit where it plays the selected
audio source. When the call is taken "OFF HOLD",
the reference tone disappears and the AS-801
immediately transfers the call back to the KSU.
This Warranty does not apply if in the sole
opinion of SKUTCH Electronics, the PRODUCT
has been damaged by lightning or any other Acts of
God, or by accident, misuse, neglect, or improper
packing, shipping, modification or servicing by
other than an authorized SKUTCH Service Center.
EXCEPT AS SPECIFICALLY PROVIDED IN
THIS AGREEMENT, THERE ARE NO OTHER
WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, ANY
IMPLIED WARRANTIES OR
MERCHANTABILITIES OR FITNESS FOR A
PARTICULAR PURPOSE AND IN NO EVENT
SHALL SKUTCH ELECTRONICS BE LIABLE
FOR LOSS OF PROFITS OR BENEFITS,
INDIRECT, SPECIAL, CONSEQUENTIAL OR
OTHER SIMILAR DAMAGES ARISING OUT OF
ANY BREACH OF THIS WARRANTY OR
OTHERWISE.
Tech Support - 916-786-
6186
If you have any problems getting the unit to
work properly feel free to give us a call. Technical
Support is available between the hours of 7:30 AM
and 4:30 PM Pacific Time, Monday through Friday.
WARRANTY
This SKUTCH PRODUCT is warranted against
defects for a period of one (1) year from the date of
the original invoice. Within this period, we will
repair it without charge for parts and labor. To
obtain warranty service the product must be
returned, at the customer's expense, to SKUTCH
Electronics along with a copy of the original invoice.
After the unit has been repaired, SKUTCH will ship
the PRODUCT back via UPS GROUND service at
our expense. If any other form of return shipment is
requested, the customer will pay for 100% of the
shipping cost.
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