Advanced Features ................................ 7
•
Erase a Phone Number.......................... 7
•
Disable a phone Number....................... 7
•
Remote Programming ........................... 7
•
Remote Check a Number.................... 7
•
Remote Erase a number ...................... 8
•
Example #1 ......................................... 8
•
Example #2 ......................................... 8
•
Example #3 ......................................... 8
•
Al SandigePage 212/05/01
Introduction
Installation
How many times have you lost business
because you were not available when your customer
needed you? The AS-101 lets you to keep in touch
with your customers no matter where you are. You
can leave your office knowing that, while you're out,
you will be immediately notified if your customers
need you, so you can respond quickly. Best of all,
the AS-101 works 24 hours a day. Just think of the
extra freedom you can enjoy knowing that, no matter
where you go, your customers can always reach you
when they need you.
Here is how the system works. The AS-101
works with any standard answering machine. When
your customer calls your office he will get your
answering machine. The announcement on your
answering machine will instruct the caller what to do
if he needs immediate assistance. The AS-101 gives
you any of five different ways to find out if it is an
emergency for your customer. If the AS-101 sees
that your customer wants immediate help, it will
begin dialing up to six different phone numbers to
reach you wherever you are.
If you are wearing a pager, you will receive a
BEEP indicating that an important message is
waiting on your answering machine. You then
simply call your answering machine, retrieve your
messages over the phone and reset the AS-101 for
the next call. If you happen to miss an alert call, the
AS-101 will automatically re-dial the alert up to 99
times. If the AS-101 is calling a voice number, you
will get a distinct Alert Tone to let you know your
customer need you. You will be able to return
customer calls within as little as two minutes.
Features
•
Up to 6 twenty-nine digit alert numbers
!
can be programmed.
You can program the unit while in front
!
of it or over the phone.
The unit has a three digit security access
!
code for remote programming.
Adjustable re-dials from 0 to 99.
!
Adjustable time before dialing next
!
number from 0 to 99 minutes.
Six different operating modes.
!
100 year Data Retention without power.
!
AS-101
Power
Adapter
Phone
Line
123
456
789
OFFON
0
#
*
RESET
Device
Answering
Wal l
Phone
Jack
Alert Modes
The AS-101 knows your customer wants
immediate attention when it is triggered through one
of the following modes: Tone Mode, Tone and Pulse
Mode, Every Call Mode, Voice Mode, Specific
Mode and Grouped Mode.
Tone Trigger Mode
•
In this mode, the AS-101 will start ONLY when
your customer dials a specific touch tone digit on
their telephone (the TRIGGER TONE). This mode
gives you the best protection against false triggers;
but, anyone calling from an old ROTARY style
phone will not be able to trigger the unit. To use this
mode, record your answering machine message
similar to the following:
Hello! This is the XYZ
Company. I'm sorry, but there is
no one available to answer your
call at this time. Please leave your
message after the tone. If you need
immediate assistance, and are
Al SandigePage 312/05/01
calling from a touch tone phone,
then dial an 8 on your phone, after
your message, and we will contact
you shortly. Here's your tone.
Change Trigger Tone
•
The default TRIGGER TONE is 8; if you want
to change this, do the following:
1) While the display shows IDLE STATE, enter
999.
2) Enter # # # # 1.
3) Enter the new touch tone number to trigger on;
you can use 0 through 9.
4) Enter #, then press the RESET button.
Tone/Pulse Mode
•
In this mode, the AS-101 will start
when your customer dials either a specific touch
tone digit on their telephone (the TRIGGER TONE),
or a pulse digit from 6 to 9. This mode gives you the
best assurance, that you will be paged, if some of
your customers have old ROTARY style phones.
For this mode to work best, you need to set your
TRIGGER TONE in the range of 6 to 9. To use this
mode, record your answering machine message
similar to the following:
ONLY
Hello! This is the XYZ
Company. I'm sorry, but there is
no one available to answer your
call at this time. Please leave your
message after the tone. If you need
immediate assistance, please dial
an 8 on your phone, after your
message, and we will contact you
shortly. Here's your tone.
Change Trigger Tone
•
The default TRIGGER TONE is 8; if you want
to change this, do the following:
1) While the display shows IDLE STATE, enter
999.
2) Enter # # # # 1.
3) Enter the new touch tone number to trigger on;
you can use 0 through 9, but we recommend 6
through 9 for this mode.
4) Enter #, then press the RESET button.
Every Call Mode
•
In this mode, the AS-101 will start when any
incoming call starts your answering machine,
regardless of whether the caller hangs up or not. To
use this mode, record your answering machine
message similar to the following:
Hello! This is the XYZ
Company. I'm sorry, but there is
no one available to answer your
call at this time. Please leave your
message after the tone and we will
contact you shortly. Here's your
tone.
Voice Control Mode
•
In this mode, the AS-101 will start ONLY when
it sees someone talking while your answering
machine is recording their message. To use this
mode, record your answering machine message
similar to the following:
Hello! This is the XYZ
Company. I'm sorry, but there is
no one available to answer your
call at this time. Please leave your
message after the tone and we will
contact you shortly.
After you have recorded your message, you
must tell the AS-101 when to look for your
customers' talking; do this next section.
Voice Trigger Window
•
You need to teach the AS-101 when to look for
your customers' messages; do the following:
1) While the display shows IDLE STATE, enter
123.
2) Enter 4.
3) Call your answering machine.
4) About 1 second after you hear the BEEP, so you
can leave a message, dial a touch tone #.
5) The time is now recorded, you can hang up now.
False Trigger On Hangup
•
You can do this by increasing the amount of
voice the AS-101 needs for a trigger; do the
following:
1) While the display shows IDLE STATE, enter
999.
Al SandigePage 412/05/01
2) Enter # # # # # # # # 1.
3) Enter the length of audio (Voice Trig .1) you
want for a trigger. This value is in .1 second
units, so 1 second of audio is 10.
4) Enter # 1.
5) Enter the amount of time (Voice Win Sec) you
want to look for the customers' audio. You can
use 1 through 9; this is in seconds. You will
generally want the window to be at lease 4
seconds or about 2 times your Voice Trig .1
value; i. e. Voice Trig .1 value=3.4 seconds
means a Voice Win Sec=8 seconds.
6) Enter #, then press the RESET button.
Specific Mode
•
Specific Mode is typically used in doctor
offices where there may be several doctors, but a
customer may only want to reach their doctor in an
emergency. Under Specific Mode, the AS-101
cannot be triggered by old ROTARY style phones.
To use this mode, record your answering machine
message similar to the following:
Hello! This is the XYZ doctors
office. I'm sorry, but there is no
one available to answer your call at
this time. Please leave your
message after the tone and we will
contact you shortly. If you are
calling from a touch tone phone,
and need immediate assistance
from doctor Jones, dial a 1 after
your message, from doctor Davis,
dial a 2 after your message, or
from doctor Lewis, dial a 3 after
your message. Here's your tone.
After recording your message, you would then
enter doctor Jones' pager number in memory spot 1,
doctor Davis' pager number in memory spot 2 and
doctor Lewis' pager number in memory spot 3.
NOTE: Did you notice the pattern, you asked the
customer to dial a 1 for doctor Jones and doctor
Jones' pager number is in memory spot 1.
Grouped Mode
•
Grouped Mode gives your customer two groups
of phone numbers to choose from. Group 1 dials the
phone numbers in memory spots 1, 2 and 3, while
Group 2 dials the phone numbers in memory spots 4,
5 and 6. Under Grouped Mode, the AS-101 cannot
be triggered by old ROTARY style phones. To use
this mode, record your answering machine message
similar to the following:
Hello! This is the XYZ
Company. I'm sorry, but there is
no one available to answer your
call at this time. Please leave your
message after the tone and we will
contact you shortly. If you are
calling from a touch tone phone,
and need immediate assistance, you
can have sales call you by dialing a
8 after your message, or you can
have service call you by dialing a 5
after your message. Here's your
tone.
Change 1
•
The default TRIGGER TONE is 8; if you want
to change this, do the following:
1) While the display shows IDLE STATE, enter
999.
2) Enter # # # # 1.
3) Enter the new touch tone number to trigger
Group 1 on; you can use 0 through 9.
4) Enter #, then press the RESET button.
Change 2
•
The default TRIGGER TONE is 5; if you want
to change this, do the following:
1) While the display shows IDLE STATE, enter
999.
2) Enter # # # # # 1.
3) Enter the new touch tone number to trigger
Group 2 on; you can use 0 through 9. NOTE:
This number must NOT be the same as the
number for Group 1.
4) Enter #, then press the RESET button.
Change Trigger Mode
•
1) While the display shows IDLE STATE, enter
999.
2) Enter # # # # # # # 1.
3) Enter the number of the mode you want to use: 1
for Tone Mode, 2 for Tone and Pulse Mode, 3
for Every Call Mode, 4 for Voice Control Mode,
5 for Specific Mode or 6 for Grouped Mode.
4) Enter #, then press the RESET button.
st
Trigger Tone
nd
Trigger Tone
Al SandigePage 512/05/01
Turning on/off
The AS-101 can be turned ON and OFF both
locally and over the phone. The AS-101 will tell you
it is off by making a short beep about 2 seconds after
the answering machine answers.
To turn the AS-101 off when you are in front of
the unit, press the * on the AS-101 keypad while the
display shows IDLE STATE.
To turn the AS-101 on when you are in front of
the unit, press the # on the AS-101 keypad while the
display shows IDLE STATE.
To turn the AS-101 off over the phone, do the
following:
1) Call your answering machine.
2) When you get to the spot in your message where
you leave a message, enter the access code for
the AS-101.
3) The AS-101 will beep four times.
4) Enter * # to change between ON and OFF. If the
AS-101 is ON, this code will turn it OFF and
you will hear the OFF tone; if the AS-101 is
OFF, this code will turn it ON.
5) Enter * * to make the AS-101 hang up.
Changing Access Code
•
1) While the display shows IDLE STATE, enter
999.
2) Enter 1.
3) Enter your new three digit access code. NOTE:
The Access Code for the AS-101 must NOT be
the same as the code for your answering
machine.
4) Enter #, then press the RESET button.
3) Now release the 1 button.
To reset the AS-101 over the phone, do the
following:
1) Call your answering machine.
2) Enter the RESET CHR two times. If the RESET
CHR is *, then enter * *.
3) The AS-101 will stay reset throughout the call.
Change Remote Reset
•
digit
1) While the display shows IDLE STATE, enter
999.
2) Enter # # # 1.
3) Enter the new Reset Character you want to use.
You can use 0 through 9 or *.
4) Enter #, then press the RESET button.
Enter Alert
Numbers
The AS-101 can hold 6 different number strings
from 7 to 29 digits long each. To put your alert
phone numbers into the AS-101, do the following:
1) While the display shows IDLE STATE, enter
123.
2) If the top line in the display doesn't show
<1>CHANGE - 1 -- , then press #.
You are now at the first memory spot. These
memory spots (6 in all) hold the phone number
strings to dial. You can move down through memory
by pressing the #. After the last memory spot (the
6th phone number), the AS-101 returns to IDLE
STATE.
Change An Alert Number
•
Resetting The
Unit
The AS-101 can be RESET both locally and
over the phone.
To reset the AS-101 when you are in front of it,
do the following:
1) Push and hold down the 1 on the AS-101
keypad.
2) While you are still holding the 1 down, press
then release the RESET button.
Al SandigePage 612/05/01
1) Go to the memory spot for the phone number
you want to change, then press 1.
2) Enter the new phone number string. NOTE: The
phone number must be entered exactly like you
would dial it from that phone line; i.e. if you
wouldn't dial a 1 or the area code, then you
shouldn't enter a 1 or the area code.
3) Enter #.
4) Enter the number of minutes to wait before
dialing the next number. You can enter any
value from 0 to 99. A value of 0 will make the
AS-101 go to the next number immediately.
5) Enter #.
6) If the number looks okay, press 4, otherwise
press 6 and go back to step 2.
7) You will automatically be on the next memory
spot, or at IDLE STATE if that was the last
memory spot.
Advanced Features
•
Simple Pager Feature
!
beginning of your phone number string to use
the simple page feature for that number.
No Alert Tone
!
phone number string to turn off the Alert Tone
at the end for that number. The AS-101 will
normally play the Alert Tone after each phone
number string (a high beep followed by three
low beeps).
5 Seconds Touch Tone
!
phone number string, before any touch tone
digit, to make the unit dial that digit for 5
seconds.
Variable Pause
!
number string to make the unit pause for X
number of seconds. X can be any value from 1
to 9.
Return Dial Tone Wait
!
phone number string to make the unit wait for a
return dial tone before continuing.
5 Seconds of Silence Wait
!
phone number string to make the unit wait for 5
seconds of silence before continuing.
Dial a Touch Tone *
!
number string to make the unit dial a touch tone
*.
Dial a Touch Tone #
!
number string to make the unit dial a touch tone
#.
Change to Tone Dialing
!
phone number string to make the unit change
from Pulse dialing to Tone dialing. This is for
times when you have old ROTARY style lines
and your phone company doesn't accept touch
tones; you can dial the number with Pulse
dialing for your phone company, then switch to
Tone dialing for your pager.
Erase a Phone Number
•
1) Go to the memory spot for the phone number
you want to erase, then press 1.
2) Enter # and the number is erased.
3) You will automatically be on the next memory
spot, or at IDLE STATE if that was the last
memory spot.
-Put a * at the very end of your
-Enter * 0 X in your phone
-Put a 0 at the very
-Enter * 0 0 in your
-Enter * 1 in your
-Enter * 2 in your
-Enter * 3 in your phone
-Enter * 4 in your phone
-Enter * 5 in your
Disable a phone Number
•
1) Go to the memory spot for the phone number
you want to disable.
2) Enter * 6 and the number is disabled. Disabled
numbers have a D in the top line of the display.
This disable feature is a toggle, do it once to
disable, do it again to enable.
Remote Programming
•
The number strings in the AS-101 are
completely programmable over the phone, just do
the following:
1) Call your answering machine.
2) When you get to the spot in your message where
you leave a message, enter the access code for
the AS-101.
3) The AS-101 will beep four times.
4) The AS-101 will give you a decreasing stair step
tone to indicate you are on position 1.
5) You are ready to go. NOTE: The only big
difference in doing this over the phone is that
you can start entering the number strings as soon
as you are at the correct memory spot, you don't
have to dial a 1 first.
6) You can advance through the numbers by
pressing the #.
7) After the 6th number, the AS-101 will give you
a disconnect tone, then it will hang up. You can
also force the AS-101 to hang up by entering *
*, at any memory spot, before you start to
change it.
The number of decreasing stair step tone's you
get is the same as the memory spot you are at; i.e.
memory spot 2 gives you 2 sets of decreasing stair
step tones.
If a phone number is disabled, you will get the
decreasing stair step tones, then you will get a rapid
series of beeps.
Remote Check a Number
•
1) Go to the memory spot for the phone number
you want to verify, then press * 9.
2) You will hear a series of beeps and pauses that
are the phone number. Say the number was 7860000, you would hear 7 BEEPS, pause, 8
BEEPS, pause, 6 BEEPS, pause, 10 BEEPS,
pause, 10 BEEPS, pause, 10 BEEPS, pause, 10
BEEPS, pause and a Long Tone.
I made a mistake on the last number, how do I
back up?
1) Enter * 8.
Al SandigePage 712/05/01
Remote Erase a number
•
Example #4
•
1) Go to the memory spot for the phone number
you want to erase, then press * 7.
Example #1
•
You want the pager to display the number 1234
when an alert condition has been detected by the
AS-101. The local number of the pager service is
334-2554. Our pager service also requires that we
dial a # after the phone number. The number string
would be:
3 3 4 2 5 5 4 * 2 1 2 3 4 * 4 *
Here you have the pager phone number, the * 2
which makes the AS-101 wait for 5 seconds of
silence, 1 2 3 4 which is our code, * 4 which dials a
touch tone # and then * to end the call without
dialing the Alert Tone (the pager didn't need the
Alert Tone).
Example #2
•
You want to fill your pager display with solid
5's when an alert condition has been detected by the
AS-101. The local number of the pager service is
334-2554. The number string would be:
0 3 3 4 2 5 5 4
Here you a 0 which tells the AS-101 that this is
a simple pager number, then we have the pager
phone number. The AS-101 will dial just the pager
phone number, then it will dial the PAGER CHAR
many times in an attempt to fill your pager's display.
Example #3
•
You want the pager to display the number 1234
when an alert condition has been detected by the
AS-101. The local number of the pager service is
334-2554. The pager service requires us to call the
pager number, wait for three beeps, then dial
numbers we want displayed, followed by the #. You
have tried EXAMPLE #1, but the pager service
hangs up before we can enter anything. The number
string might look like the following:
3 3 4 2 5 5 4 * 0 2 * 0 0 1 2 3 4 * 4 *
Here you have the pager phone number, the * 0
2 which makes the AS-101 wait for 2 seconds, the *
0 0 which makes the AS-101 dial the next digit (1)
for 5 seconds, 2 3 4 which is the rest of our code, * 4
which dials a touch tone # and then * to end the call
without dialing the Alert Tone (the pager didn't need
the Alert Tone).
You want the AS-101 to call you at another
office, in a different city, when it detects an alert
condition. The phone number for the other office is a
different area code, 1-825-662-3131. The number
string might look like the following:
1 8 2 5 6 6 2 3 1 3 1
Here you have the phone number as you would
call it from the same line the AS-101 is on. When
you get the call, you will hear the following
sequence repeated for about 20 seconds: a high
single beep, then three low beeps.
Advanced Setup
Under setup, you can change your access code,
dialing method, triggering characteristics and alert
parameters.
Changing_Setup
•
1) While the display shows IDLE STATE, enter
999.
2) Remote Code. You use this code to program the
AS-101 over the phone. This code must NOT be
the same as the code for your answering
machine.
To change, enter 1 then enter your new three
digit Remote Code, then enter #. You can enter 0
through 9 for each digit of the code. Default is 123.
To leave unchanged, enter #.
3) Dialing Method. This tells the AS-101 whether
to use TONE dialing or PULSE dialing for your
phone number strings (PULSE is used for old
ROTARY style phones).
To change, enter 1, this is a toggle so you can
enter 1 to change to PULSE, then you can enter 1 to
change back to TONE. Default is Tone.
To leave unchanged, or to advance when
finished, enter #.
4) Re-dials. This tells the AS-101 how many times
it will recall the phone numbers before giving
up.
Al SandigePage 812/05/01
To change, enter 1, then enter the new number
of Re-dials you want, then enter #. You can enter 00
through 99. Default is 02.
To leave unchanged, enter #.
5 for Specific Mode,
6 for Grouped Mode.
To leave unchanged, enter #.
5) Reset Char. This is the touch tone digit you need
to enter 2 times in order to reset the AS-101 over
the phone.
To change, enter 1, then enter the new digit you
want to use as the reset character, then enter #. You
can enter 0 through 9 or *. Default is *.
To leave unchanged, enter #.
6) Trigger Tone. This is the touch tone digit the
AS-101 looks for as the alert in modes 1 and 2,
and the tone for Group 1 in mode 6.
To change, enter 1, then enter the new digit you
want to use as the trigger tone, then enter #. You can
enter 0 through 9 or *. Default is 8.
To leave unchanged, enter #.
7) Trigger Tone 2. This is the touch tone digit the
AS-101 looks for as the alert tone for Group 2 in
mode 6.
To change, enter 1, then enter the new digit you
want to use as the trigger tone 2, then enter #. You
can enter 0 through 9 or *. Default is 5.
To leave unchanged, enter #.
8) Pager Char. This is the touch tone digit that the
AS-101 will use to fill your pager display in
simple pager mode.
To change, enter 1, then enter the new digit you
want to use as the pager character, then enter #. You
can enter 0 through 9 or *. Default is 5.
To leave unchanged, enter #.
9) Mode. This selects which of the 6 operating
modes to use.
To change, enter 1, then enter the number for
the new mode you want to use, then enter #. You can
enter:
1 for Tone Mode,
2 for Tone and Pulse Mode,
3 for Every Call Mode,
4 for Voice Control Mode,
10) Voice Trig .1. This is the amount of voice the
AS-101 needs to see, in .1 second units, to
trigger in Voice Control Mode.
To change, enter 1, then enter the new amount
of voice, then enter #. You can enter 01 through 99,
which is .1 seconds through 9.9 seconds. Default is
20, or 2.0 seconds.
To leave unchanged, enter #.
11) Voice Win Sec. This is the amount of time you
want the AS-101 to look for the audio it needs in
Voice Control Mode. You should try to make
this value at least twice the Voice Trig .1 value.
To change, enter 1, then enter the new window
length in seconds, then enter #. You can enter 1
through 9, which is 1 seconds through 9 seconds.
Default is 4 seconds.
To leave unchanged, enter #.
12) Confirmation. This tells the AS-101 whether or
not to play a confirmation signal to the call when
the AS-101 gets triggered.
To change, enter 1, this is a toggle so you can
enter 1 to turn confirmation off, then you can enter 1
to turn confirmation back on. Default is off.
To leave unchanged, or to advance when
finished, enter #.
13) Alert Tone Len. This is the amount of time the
AS-101 will play the Alert Tone for voice calls.
To change, enter 1, then enter the new length
for the Alert Tone, then enter #. You can enter 00
through 99, which is 0 seconds through 99 seconds.
Default is 20 seconds.
To leave unchanged, enter #.
System Counters
The AS-101 has two independent 4 digit
counters. The first counter is the TOTAL TRIGGER
Al SandigePage 912/05/01
counter. This counter keeps a running total of the
total times that the AS-101 has been triggered. The
second counter is the TOTAL CALLS counter. This
counter keeps a running total of the number of times
that the AS-101 has made outbound alert calls. To
inspect the counters, press 7 7 7 while the display
shows IDLE STATE. You may reset each individual
counter to 0 by pressing the * when the counter is
displayed. The first counter to be displayed is the
TOTAL TRIGGERS counter. Press # to advance to
the TOTAL CALLS counter. Press # to return to
IDLE STATE.
Support 916-786-
6186
If you have any problems getting the unit to
work properly feel free to give us a call. Technical
Support is available between the hours of 7:30 AM
and 4:30 PM Pacific Time, Monday through Friday.
Sensitivity
WARRANTY
This SKUTCH PRODUCT is warranted against
defects for a period of one (1) year from the date of
the original invoice. Within this period, we will
repair it without charge for parts and labor. To
obtain warranty service the product must be
returned, at the customer's expense, to SKUTCH
Electronics along with a copy of the original invoice.
After the unit has been repaired, SKUTCH will ship
the PRODUCT back via UPS GROUND service at
our expense. If any other form of return shipment is
requested, the customer will pay for 100% of the
shipping cost.
This Warranty does not apply if in the sole
opinion of SKUTCH Electronics, the PRODUCT
has been damaged by lightning or any other Acts of
God, or by accident, misuse, neglect, or improper
packing, shipping, modification or servicing by
other than an authorized SKUTCH Service Center.
EXCEPT AS SPECIFICALLY PROVIDED IN
THIS AGREEMENT, THERE ARE NO OTHER
WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, ANY
IMPLIED WARRANTIES OR
MERCHANTABILITIES OR FITNESS FOR A
PARTICULAR PURPOSE AND IN NO EVENT
SHALL SKUTCH ELECTRONICS BE LIABLE
FOR LOSS OF PROFITS OR BENEFITS,
INDIRECT, SPECIAL, CONSEQUENTIAL OR
OTHER SIMILAR DAMAGES ARISING OUT OF
ANY BREACH OF THIS WARRANTY OR
OTHERWISE.
PREM
Al SandigePage 1012/05/01
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