Sinclair ASH-13AIA PT, ASH-18AIA PT User Manual

ARCTIC SERIES
indoor unit

ASH-13AIA PT, ASH-18AIA PT

USER'S MANUAL

„Original instruction“

Matching instructions

Specialties note

Matching of remote controller

Please done the following operation within 2m from the unit. Matching is not
needed anymore once it is done.

During matching, please keep the remote controller and air conditioner under
standby status.
When the signal of remote controller can’t be received, please match the remote
controller with the unit again.

This model adopts RF remote control. The remote controller
shall be matched with the air conditioner before operation,
otherwise the remote control will be invalid.
Before operation, please read the instructions in this page
carefully and then do the corresponding matching operation.

Note

When the unit is under standby status, please get close to the air conditioner within 2m
and then hold on pressing button for 3s. The remote controller and air
conditioner will enter matching automatically. If matching is done, the unit will give out
three sounds; if matching is failed, please get closer to the unit and arrange matching
again.

Humidify/Health

3

Precautions

WARNING

Do not connect air conditioner to multi-purpose socket.

This appliance can be used by children aged from 8

Operation and Maintenance

If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.

Do not spray water on indoor unit. It may cause electric
shock or malfunction.

Otherwise, it may cause fire hazard.

Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by

children without supervision.

years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe
way and understand the hazards involved.

Do not wash the air conditioner with water to avoid
electric shock.

After removing the filter, do not touch fins to avoid injury.
Do not use fire or hair dryer to dry the filter to avoid

deformation or fire hazard.

Do disconnect power supply when cleaning air
conditioner. Otherwise, it may cause electric shock.

.

5

Do not block air outlet or air inlet. It may cause
malfunction.

remote controller may be broken.

● Power cord is overheating or damaged.

● There’s abnormal sound during operation.

● Circuit break trips off frequently.

● Air conditioner gives off burning smell.

● Indoor unit is leaking.

contact the dealer or qualified professionals for service.

When turning on or turning off the unit by emergency
operation switch, please press this switch with an insulating
object other than metal.

outlet. It may cause personal injury or damage.

Precautions

WARNING

conditioner and disconnect power immediately, and then

If the air conditioner operates under abnormal conditions,
it may cause malfunction, electric shock or fire hazard.

Do not spill water on the remote controller, otherwise the

electric shock or damage. Please contact dealer when
you need to repair air conditioner.

Do not repair air conditioner by yourself. It may cause

objects. It may cause damage or personal injury.

Do not step on top panel of outdoor unit, or put heavy

When below phenomenon occurs, please turn off air

Do not extend fingers or objects into air inlet or air

Maintenance must be performed by qualified
professionals. Otherwise, it may cause personal injury

or damage.

6

Do install the circuit break. If not, it may cause malfunction.

of at least 3mm in all poles should be connected in fixed
wiring.

magnet buckle

and heating buckle function, it can protect

the circuit-short and

overload.

power supply circuit and circuit break.

Precautions

WARNING

note

the following table.Air switch should be included

Make sure the power supply matches with the
requirement of air conditioner.Unstable power supply or
incorrect wiring or malfunction. Please install proper power
supply cables before using the air conditioner.

An all-pole disconnection switch having a contact separation

Must follow the electric safety regulations when installing
the unit.

grounding wire of power socket.

Properly connect the live wire, neutral wire and

any work related to electricity and safety.

Be sure to cut off the power supply before proceeding

Including an circuit break with suitable capacity, please

Air Conditioner should be properly grounded. Incorrect

Don't use unqualified power cord.

grounding may cause electric shock.

According to the local safety regulations, use qualified

Installation must be performed by qualified professionals.
Otherwise, it may cause personal injury or damage.

Attachment

7

Installation must be performed in accordance with the

persons in order to avoid a hazard.

must be properly grounding with specialized grounding
device by a professional. Please make sure it is always
grounded effectively, otherwise it may cause electric shock.

The appliance must be positioned so that the plug is
accessible.

If the length of power connection wire is insufficient, please
contact the supplier for a new one. Avoid extending the
wire by yourself.

All wires of indoor unit and outdoor unit should be
connected by a professional.

national wiring regulations.

requirement of NEC and CEC by authorized personnel
only.

Precautions

WARNING

wire, which can't be used for other purposes.

The grounding resistance should comply with national
electric safety regulations.

The air conditioner is the first class electric appliance. It

keep the interconnection cable away from the copper
tube.

The temperature of refrigerant circuit will be high, please

the manufacturer, its service agent or similarly qualified

If the supply cord is damaged, it must be replaced by

The yellow-green wire in air conditioner is grounding

The appliance shall be installed in accordance with

Do not put through the power before finishing installation.

8

The indoor unit should be installed close to the wall.

reachable after finishing installation.

far away from animals or plants.If it is unavoidable,
please add the fence for safety purpose.

Precautions

WARNING

place, only the qualified person can perform the work.
Otherwise, it may cause personal injury or damage.

If you need to relocate the air conditioner to another

must be installed in the line.

For the air conditioner without plug, an circuit break

Select a location which is out of reach for children and

For the air conditioner with plug, the plug should be

Working temperature range

NOTICE:

Indoor side DB/WB(°C) Outdoor side DB/WB(°C)

Maximum cooling 32/23 54/26

Maximum heating 27/- 24/18

●

The operating temperature range (outdoor temperature) for cooling is -18℃~54℃;
The operating temperature range (outdoor temperature) for heating is -30°C~24°C

is -15℃~24

Heating temperature range for the model with electric heating belt

for chassis is -20℃~24℃ .

9

Parts name

Indoor Unit

air inlet

panel

filter

power wire

horizontal louver

remote controller

air outlet

tem.display

power

display

NOTICE:

Actual product may be different from above graphics, please refer to actual
products.

10

Buttons on remote controller

Introduction for icons on display screen

3

2

5 6

10
11

12
15

9

17

14

13

16

8

7

4

1

1 ON/OFF button
2

+/- button

3

Cool button

4

Heat button

6 I FEEL button
7

up down swing button

9

Left right swing button

14

X-fan button

15

Sleep button

Light button

16
17

WIFI button

11

Clock button

12
13

Humidity button/Health button

Air button

10

T-ON/T-OFF button

8

Mode button

5

Fan button

battery power

Send signal

8℃ heating function

I feel function

Set fan speed

Temp. display type

:Set temp.

:Outdoor ambient temp.

:Indoor ambient temp.

Heat mode

Fan mode

Dry mode

Cool mode

Auto mode

Operation mode

humidity functions
Temp.display type
Healthy mode

Set temperature

INTELLIGENT

HOUR ON OFF

WIFI

Up & down swing
Left & right swing

child lock
Replacing air

Quiet mode

Auto quiet mode

X-FAN function

Turbo fan speed

Sleep mode

Set time

11

Pressing this button can set fan speed circularly as: low(

low med

ium( ),) ,

medium ( ),medium high( ),high( ),super( ),auto(AUTO),quiet( ).

Auto

Note:

● Under AUTO speed, air conditioner will select proper fan speed automatically
according to ambient temperature.

● Automatically operate slient speed when starting sleep fuction.

● Turbo function is not available under dry and auto mode.

●

The unit operates at low speed under dry and auto dry mode. The speed can't

be adjusted.

FAN button

5

● When setting TIMER , press "+" or " - " button to adjust time.

+/- button

2

● Press "+" or " - " button once increase or decrease set temperature 0.5

℃.

Holding "+" or " - " button, 2s later, set temperature on remote controller will

change quickly.On releasing button after setting is finished, temperature indica­ tor on indoor unit will change accordingly. (Temperature can’t be adjusted under
auto mode)

Introduction for buttons on remote controller

Note:

● After putting through the power, the air conditioner will give out a sound.
Operation indictor " " is ON (red indicator). After that, you can operate the air
conditioner by using remote controller.

●

Under on status, pressing the button on the remote controller, the signal icon " "

on the display of remote controller will blink once and the air conditioner will give

out a “de” sound, which means the signal has been sent to the air conditioner.

ON/OFF button

1

Press this button can turn on or turn off the air conditioner. After turning on the air
conditioner, operation indicator " "on indoor unit’s display is ON (green indicator.
The colour is different for different models), and indoor unit will give out a sound.

Cool button

3

● Press this button, unit will operate in cool mode.

● Press this button, unit will operate in heat mode.

Heat button

4

12

Introduction for buttons on remote controller

7

button

no display

(stops at current position)

between simple swing mode and fixed swing mode. During switching time,
“ ” icon on remote controller will flash twice.

● Under simple swing mode, press this button can turn on (display " " icon ) or
turn off ( not display " " icon) left&right swing function.

● Under fixed-angle swing mode, press this button and the left and right swing status

● Under OFF status, press "+" button and " " button simultaneously can switch

will change in the sequence as below:

I FEEL button

6

Press this button to start I FEEL function and " " will be displayed on the remote
controller. After this function is set, the remote controller will send the detected
ambient temperature to the controller and the unit will automatically adjust the
indoor temperature according to the detected temperature. Press this button again
to close I FEEL function and " " will disappear.

● Please put the remote controller near user when this function is set. Do not put
the remote controller near the object of high temperature or low temperature in
order to avoid detecting inaccurate ambient temperature.

MODE button

8

Press this button to select your required operation mode.

AUTO COOL FANDRY HEAT

13

Introduction for buttons on remote controller

● When selecting auto mode, air conditioner will operate automatically according
to ambient temperature. Set temperature can’t be adjusted and will not be displayed
as well. Press "FAN" button can adjust fan speed. Press " " / " " button can
adjust fan blowing angle.

● After selecting cool mode, air conditioner will operate under cool mode.
Press "+" or "-" button to adjust set temperature. Press "FAN" button to adjust

fan speed.Press " " / " " button to adjust

fan blowing angle.

● When selecting dry mode, the air conditioner operates at low speed under dry
mode. Under dry mode, fan speed can’t be adjusted. Press " " / " " button to

adjust fan blowing angle.

● When selecting fan mode, the air conditioner will only blow fan,Press "FAN" button
to adjust fan speed. Press " " / " " button to adjust fan blowing angle.

● When selecting heating mode, the air conditioner operates under heat mode.
Press "+" or "- " button to adjust set temperature. Press "FAN" button to adjust
fan speed. Press " " / " " button to adjust fan blowing angle. (Cooling only

unit won’t receive heating mode signal. If setting heat mode with remote controller,

press ON/OFF button can’t start up the unit).

Note:

● For preventing cold air, after starting up heating mode, indoor unit will delay 1~5

minutes to blow air (actual delay time is depend on indoor ambient temperature).

● Set temperature range from remote controller: 16~30℃(61-86°F);

no display

9

(horizontal louvers stops
at current position)

button

● Under simple swing mode, press this button can turn on ( display " " icon) or
turn off ( not display " " icon) up&down swing function.

● Under OFF status, press "+" button and " " button simultan

● Under fixed swing mode, press this button and up and down swing status will

eously can switch

change in the sequence as below:

between simple swing mode and fixed swing mode. During switching time,
“ ” icon on remote controller will flash twice.

14

● T-ON button
“T-ON” button can set the time for timer on. After pressing this button, " " icon

disappears and the word “ON" on remote controller blinks. Press “+” or “-”button
to adjust T-ON setting. After each pressing “+” or “-”button, T-ON setting will
increase or decrease 1min. Hold “+” or “-”button, 2s later, the time will change

will stop blinking. " " icon resumes displaying.Cancel TIMER ON: Under the

quickly until reaching your required time. Press“T-ON”to confirm it. The word “ON”

until reaching your required time. Press“T-OFF”to confirm it. The word “ON”will

condition that T-ON is started up, press “T-ON” button to cancel it.

● T-OFF button
“T-OFF” button can set the time for timer off. After pressing this button, " " icon

disappears and the word "OFF" on remote controller blinks. Press "+" or "-" button
to adjust T-OFF setting. After each pressing "+" or "-" button, T-OFF setting
will increase or decrease 1min. Hold "+" or "-" button, 2s later, the time will change

"OFF" will stop blinking. " " icon resumes displaying. Cancel T-OFF.Under the
condition that T-OFF is started up, press “T-OFF” button to cancel it.

Note:

● Under on and off status, you can set T-OFF or T-ON simultaneously.

● Before setting T-ON or T-OFF, please adjust the clock time.

● After starting up T-ON or T-OFF, set the constant circulating valid. After that,

air conditioner will be turned on or turned off according to setting time. ON/OFF
button has no effect on setting. If you don’t need this function, please use remote
controller to cancel it.

10

T-ON/T-OFF button

Introduction for buttons on remote controller

Press this button to set clock time. " " icon on remote controller will blink.
Press "+" or "-" button within 5s to set clock time. Each pressing of "+" or "-"
button, clock time will increase or decrease 1 minute. Hold "+" or "-" button, 2s
later, time will change quickly. Release this button when reaching your required
time. Press “CLOCK”button to confirm the time. " " icon stops blinking.

Note:

● Clock time adopts 24-hour mode.

● The interval between two operations can’t exceeds 5s. Otherwise, remote

controller will quit setting status. Operation for TIMER ON/TIMER OFF is

the same.

11

CLOCK button

15

SLEEP button

16

●

Pressing this button can select Sleep 1, Sleep 2,Sleep 3, Sleep 4 or cancel Sleep
circularly as below:

cancel

Introduction for buttons on remote controller

12

Humdity/health button

Press this button to select your required operation mode.

Note:there is no this function for this unit. If press this button,the main unit will click,

but it also runs under original status.

INTELLIGENT INTELLIGENT

Press this button to select your required operation mode.

Note:there is no this function for this unit. If press this button,the main unit will click,

but it also runs under original status.

cancel

cancel

X-FAN button

13

Pressing this button in COOL or DRY mode, the icon " " is displayed and the
indoor fan will continue operation for 2 minutes in order to dry the indoor unit even
though you have turned off the unit. After energization, X-FAN OFF is defaulted.
X-FAN is not available in AUTO, FAN or HEAT mode.
This function indicates that moisture on evaporator of indoor unit will be blowed
after the unit is stopped to avoid mould.

● Having set X-FAN function on: After turning off the unit by pressing ON/OFF
button indoor fan will continue running for about 2 min. at low speed. In this
period, press X-FAN button to stop indoor fan directly.

● Having set X-FAN function off: After turning off the unit by pressing ON/OFF
button, the complete unit will be off directly.

14

Air button

LIGHT button

15

Pressing this button to turn off display light on indoor unit. Press this button again
to turn on display light.

16

●

temperature curves.

In Sleep 1 and Sleep 2, the air conditioner will run according to a group of presetting

●

Sleep 3 - the sleep curve setting under DIY Sleep mode:
(1) Under Sleep 3 mode, long press "AIR" button, the remote controller will enter
the setting of personalized sleep. In this case, the timer zone of remote controller
will display "1 hr" and the set temperature zone "88" will display the corresponding
temperature of the last set sleep curve and blink (The first entering will display
according to the initial curve setting value of manufacturer);

●

Sleep 3 - the sleep curve inquiry under DIY Sleep mode:
User can inquire the set sleep curve according to the setting method of sleep curve.
Enter the setting of personalized sleep but do not change the temperature. Then

●

Sleep 4 is Siesta mode. The set temperature will change automatically according to

●

Sleep function will be disabled if the air condition is restarted after power failure;

●

Sleep function can not be set in AUTO mode.

when sleep function is turned on, quite fan speed will be also turned on.

the features of siesta.

press "AIR" button to confirm the setting.
Note: In the above setting or inquiry procedure, if there is no button pressing within
10s, remote controller will automatically exit the sleep curve setting and resume the

original display. If ON/OFF, MODE, TIMER, HUMIDIFY, SLEEP, COOLING or

HEATING button is pressed during the setting or inquiry procedure, remote controller

will also exit the sleep curve setting.

●

(2) Press "+" and "-" button to adjust the corresponding temperature. After adjusting,
press "AIR" button to confirm it;

●

(3) At this time, the timer time on the remote controller will increase automatically by
1hr (that is "2 hr" or "3 hr" … or "8 hr"). The set temperature zone "88" will display the
corresponding temperature of the last set sleep curve and blink;

●

(4)Repeat step(2) and step (3) until 8-hour temperature setting is finished, then the
sleep curve is set successfully. After that, remote controller will resume displaying the
original timer time and temperature zone will resume displaying the original set
temperature.

Introduction for buttons on remote controller

Wifi button

17

●

Press this button 3s can set wifi function on or OFF.

● At OFF status,press mode button and wifi button,can reset wifi mode parameter.
and open wifi function.

17

Function introduction for combination buttons

About X-FAN function

This function indicates that moisture on evaporator of indoor unit will be blowed after
the unit is stopped to avoid mould.

indoor fan will continue running for about 2 min. at low speed. In this period, press
X-FAN button to stop indoor fan directly.

1. Having set X-FAN function on: After turning off the unit by pressing ON/OFF button

the complete unit will be off directly.

2. Having set X-FAN function off: After turning off the unit by pressing ON/OFF button,

About AUTO RUN

When AUTO RUN mode is selected, the setting temperature will not be displayed on
the LCD, the unit will be in accordance with the room temp. automatically to select the
suitable running method and to make ambient comfortable.

About lock

Press + and - buttons simultaneously to lock or unlock the keyboard. If the remote co­ntroller is locked, the icon will be displayed on it, in which case, press any button,
the mark will flicker for three times. If the keyboard is unlocked, the mark will disappear.

About switch between Fahrenheit and Centigrade

Under status of unit off, press MODE and - buttons simultaneously to switch ℃ and ℉.

18

1.

After putting through the power, press "ON/OFF" button on remote controller to

turn on the air conditioner.

2.

HEAT.

3.

Press "+" or " - " button to set your required temperature. (Temperature can’t

be adjusted under auto mode).

4.

Press "FAN" button to set your required fan speed: auto, low, medium and high

speed.

Press "MODE" button to select your required mode: AUTO, COOL, DRY, FAN,

5.

Press "SWING" button to select fan blowing angle.

Operation guide

Replacement of batteries in remote controller

1. Press the back side of remote controller marked

the cover of battery box along the arrow direction.

2. Replace two 7# (AAA 1.5V) dry batteries, and
make sure the position of "+" polar and "-" polar
are correct.

3. Reinstall the cover of battery box.

signal sender battery

Cover of battery box

remove

reinstall

NOTICE

● During operation, point the remote control signal sender at the receiving
window on indoor unit.

● The distance between signal sender and receiving window should be no
more than 8m, and there should be no obstacles between them.

Signal may be interfered easily in the room where there is fluorescent lamp
or wireless telephone; remote controller should be close to indoor unit during
operation.

● Replace new batteries of the same model when replacement is required.

● When you don’t use remote controller for a long time, please take out the

batteries.

● If the display on remote controller is fuzzy or there’s no display, please
replace batteries.

Battery level will be displayed on the remote

replace the batteries, otherwise, remote
controller can’t operate normally.

controller.When " " is flickering, please

battery level

19

Emergency operation

If remote controller is lost or damaged, please use auxiliary button to turn
on or turn off the air conditioner. The operation in details are as below:

air conditioner. When the air conditioner is turned on, it will operate under
auto mode.

aux. button

panel

Display panel

Clean and maintenance

■ Turn off the air conditioner and disconnect the power before cleaning the air
conditioner to avoid electric shock.

■ Do not wash the air conditioner with water to avoid electric shock.

■ Do not use volatile liquid to clean the air conditioner.

Clean surface of indoor unit

When the surface of indoor unit is dirty, it is recommended to use a soft dry cloth
or wet cloth to wipe it.

NOTICE:

● Do not remove the panel when cleaning it.

WARNING

Warning:Use insulated object
to press the auto button

20

Clean and maintenance

1

2

3

4

Open panel

● Use dust catcher or water to Open the panel into a certain
angle(less than 60°, do not open
the panel too forcibly) along the
arrow direction from the two
sides of panel.

the water (below 45℃) to clean
it, and then put it in a shady
and cool place to dry.

panel cover tightly.

operation environment, clean frequency can be increased.

WARNING

21

Clean and maintenance

Notice for recovery

1. Many packing materials are recyclable materials.
Please dispose them in appropriate recycling unit.

2. If you want to dispose the air conditioner, please contact local dealer or
consultant service center for the correct disposal method.

1. Check whether air inlets and air outlets are blocked.

2. Check whether air switch, plug and socket are in good condition.

4. Check whether mounting bracket for outdoor unit is damaged or corroded.
If yes, please contact dealer.

5. Check whether drainage pipe is damaged.

1. Disconnect power supply.

3. Check whether mounting bracket for outdoor unit is damaged or corroded.
If yes, please contact dealer.

NOTICE: Checking before use-season

NOTICE: Checking after use-season

22

Malfunction analysis

General phenomenon analysis

Please check below items before asking for maintenance. If the malfunction still

can’t be eliminated, please contact local dealer or qualied professionals.

Phenomenon Check items Solution

Indoor unit
can’t receive
remote
controller’s
signal or
remote
controller
has no
action.

● Whether it's interfered severely

(such as static electricity,stable
voltage)?

● Whether remote controller is

within the signal receiving
range?

● Whether there are obstacles?

● Whether remote controller is

pointing at the receiving
window?

● Is sensitivity of remote contro­ ller low; fuzzy display and no

display?

● No display when operating

remote controller?

● Fluorescent lamp in room?

● Pull out the plug. Reinsert

the plug after about 3min, and
then turn on the unit again.

● Signal receiving range is 8m.

● Remove obstacles.

●

Select proper angle and point
the remote controller at the re­ ceiving window on indoor unit.

● Check the batteries. If the

power of batteries is too low,
please replace them.

● Take the remote controller

close to indoor unit.

● Turn off the uoresent lamp

and then try it again.

● Check whether remote cont-

roller appears to be damaged.
If yes, replace it.

No air

emitted
from
indoor
unit

● Air inlet or air outlet of indoor

unit is blocked?

● Eliminate obstacles.

● Under heating mode, indoor

temperature is reached to set
temperature?

● After reaching to set temper-

ature, indoor unit will stop bl­ owing out air.

● Heating mode is turned on just

now?

● In order to prevent blowing

out cold air, indoor unit will be
started after delaying for sev­ eral minutes, which is a nor­ mal phenomenon.

23

Malfunction analysis

● Power failure?

● Is plug loose?

● Air switch trips off or fuse is

burnt out?

● Wiring has malfunction?

● Unit has restarted immediately

after stopping operation?

● Whether the function setting

for remote controller is
correct?

● Reset the function.

● Wait for 3min, and then turn

on the unit again.

● Ask professional to replace it.

● Ask professional to replace

air switch or fuse.

● Reinsert the plug.

● Wait until power recovery.

Air condit­ioner can’t
operate

Mist is em­itted from
indoor unit’s
air outlet

● Indoor temperature and hum-

idity is high?

● Because indoor air is cooled

rapidly. After a while, indoor
temperature and humidity will
be decrease and mist will
disappear.

Phenomenon

Check items Solution

Set temper­ature can’t
be adjusted

● Unit is operating under auto

mode?

● Temperature can’t be adju-

sted under auto mode.
Please switch the operation
mode if you need to adjust
temperature.

● Your required temperature

exceeds the set temperature
range?

● Set temperature range:

16℃~30℃.

Cooling
(heating)
effect is
not good.

● Voltage is too low?

● Wait until the voltage

resumes normal.

● Filter is dirty? ● Clean the lter.

● Set temperature is in proper

range?

● Adjust temperature to proper

range.

● Door and window are open? ● Close door and window.

24

Phenomenon Check items Solution

Odours are
emitted

● Whether there’s odour source,

such as furniture and cigarette,
etc.

● Eliminate the odour source.

● Clean the lter.

Air conditioner
operates nor­mally suddenly

● Whether there’s interference,

such as thunder, wireless
devices, etc.

● Disconnect power, put back

power, and then turn on the
unit again.

Outdoor
unit has
vapor

● Heating mode is turned on?

● During defrosting under he-

ating mode, it may generate
vapor, which is a normal
phenomenon.

“Wat er

owing”

noise

● Air conditioner is turned on or

turned off just now?

● The noise is the sound of
refrigerant owing inside

the unit, which is a normal
phenomenon.

Cracking
noise

● Air conditioner is turned on or

turned off just now?

● This is the sound of friction

caused by expansion and/or
contraction of panel or other
parts due to the change of
temperature.

Malfunction analysis

25

Note: If there're other error codes, please contact qualified professionals for
service.

WARNING

Error code

E5

E8

E6

U8

H6

C5

F1
F2

Troubleshooting

It can be eliminated after restarting the unit. If not , please

It can be eliminated after restarting the unit. If not , please

It can be eliminated after restarting the unit. If not,please

It can be eliminated after restarting the unit. If not,please

It can be eliminated after restarting the unit. If not,please

■ When below phenomenon occurs, please turn off air conditioner and discon-

for service.

● Power cord is overheating or damaged.

● There’s abnormal sound during operation.

● Air switch trips off frequently.

● Air conditioner gives off burning smell.

● Indoor unit is leaking.

■ If the air conditioner operates under abnormal conditions, it may cause

Error Code

● When air conditioner status is abnormal, temperature indictor on indoor unit will

ation of error code.

Malfunction analysis

26

Installation dimension diagram

At least 250cm

At least 15cm

At least 300cm

Space to the ceiling

Space to the obstruction

At least 15cm

At least 15cm

Space to the wall

Space to the wall

27

1. There should be no obstruction near air
inlet and air outlet.

2. Select a location where the condensat­ ion water can be dispersed easily and
won't affect other people.

3. Select a location which is convenient to
connect the outdoor unit and near the
power socket.

4. Select a location which is out of reach
for children.

5.

The location should be able to withstand
the weight of indoor unit and won't incr­ ease noise and vibration.

6.

The appliance must be installed 2.5m

7. Don't install the indoor unit right above
the electric appliance.

8. Please try your best to keep way from

Tools for installation

Selection of installation location

1 Level meter 2 Screw driver 3 Impact drill
4 Drill head 5 Pipe expander 6 Torque wrench

7 Open-end wrench 8 Pipe cutter 9 Leakage detector
10 Vacuum pump 11 Pressure meter 12 Universal meter

13 Inner hexagon spanner 14 Measuring tape

Note:

● Please contact the local agent for installation.

Basic requirement

Indoor unit

Installing the unit in the following pla­ces maycause malfunction. If it is un­avoidable, please consult the local
dealer:

1.The place with strong heat sources,
,

or volatile objects spread in the air.

2.The place with high-frequency

devices (such as welding machine,
medical equipment).

3.The place near coast area.

4.

The place with oil or fumes in the air.

5.The place with sulfureted gas.

6.Other places with special circums-

tances.

7.The appliance shall not be installed

in the laundry.

28

Requirements for electric connection

Safety precaution

Grounding requirement

1. Must follow the electric safety regulations when installing the unit.

air switch.

3. Make sure the power supply matches with the requirement of air conditioner.
Unstable power supply or incorrect wiring or malfunction. Please install proper
power supply cables before using the air conditioner.

4. Properly connect the live wire, neutral wire and grounding wire of power socket.

5. Be sure to cut off the power supply before proceeding any work related to
electricity and safety.

7. If the supply cord is damaged, it must be replaced by the manufacturer, its

8. The temperature of refrigerant circuit will be high, please keep the interconnec­ tion cable away from the copper tube.

9. The appliance shall be installed in accordance with national wiring regulations.

grounding with specialized grounding device by a professional. Please make
sure it is always grounded effectively, otherwise it may cause electric shock.

2. The yellow-green wire in air conditioner is grounding wire, which can't be used
for other purposes.

3. The grounding resistance should comply with national electric safety regulations.

4. The appliance must be positioned so that the plug is accessible.

5. An all-pole disconnection switch having a contact separation of at least 3mm in
For models with a power plug, make

sure the plug is within reach after installation．

29

Installation of indoor unit

Step one: choosing installation location

Step two: install wall-mounting frame

rm it with the client.

1. Hang the wall-mounting frame on the wall; adjust it in horizontal position with the

plastic expansion particles in the holes.

3. Fix the wall-mounting frame on the wall with tapping screws (ST4.2X25TA) and

.

1. Choose the position of piping hole according to the direction of outlet pipe. The
position of piping hole should be a little lower than the wall-mounted frame,
shown as below.

Step three: open piping hole

2. Open a piping hole with the diameter of Φ55 on the selected outlet pipe

position.In order to drain smoothly, slant the piping hole on the wall slightly
downward to the outdoor side with the gradient of 5-10°.

13K:

18K:

Left

Wall

Φ55mm

Right

Mark in the middle of it

Level meter

Rear piping hole

Wall

Space

to the

wall

above

150mm

Space

to the

wall

above

150mm

Φ55mm

Rear piping hole

Left

Wall

Φ55mm

Right

Mark in the middle of it

Level meter

Rear piping hole

Wall

Space

to the

wall

above

150mm

Space

to the

wall

above

150mm

Φ55mm

Rear piping hole

30

1. Aim the pipe joint at the corresponding

bellmouth.

2. Pretightening the union nut with hand.

3. Adjust the torque force by referring to the following sheet. Place the open-end

wrench on the pipe joint and place the torque wrench on the union nut. Tighten
the union nut with torque wrench.

2. When select leading out the pipe
from left or right, please cut off the
corresponding hole on the bottom
case.

cut off
the hole

left

right

1. The pipe can be led out in the

direction of right, rear right, left or
rear left.

left

rear left

right

rear right

Step four: outlet pipe

Installation of indoor unit

union nutpipe joint

pipe

Note:

● Pay attention to dust prevention and
take relevant safety measures when

opening the hole.

● The plastic expansion particles are
not provided and should be bought

locally.

Indoor

5-10

outdoor

Φ55

31

4. Wrap the indoor pipe and joint of con-

nection pipe with insulating pipe, and
then wrap it with tape.

Step six: install drain hose

Installation of indoor unit

torque wrench

open-end
wrench

indoor pipe

pipe

union nut

Hex nut diameter Tightening torque (N.m)

Φ 6

Φ 9.52

Φ 12
Φ 16
Φ 19

30~40
45~55

60~65
70~75

15~20

insulating pipe

1. Connect the drain hose to the outlet pipe of

indoor unit.

2. Bind the joint with tape.

outlet

pipe

drain hose

drain hose

tape

outlet pipe

drain hose

insulating pipe

Note:

● Add insulating pipe in the indoor

drain hose in order to prevent
condensation.

● The plastic expansion particles are

not provided.

1. Open the panel, remove the screw

on the wiring cover and then take
down the cover.

wiring cover

screw

pane

Step seven: connect wire of indoor unit

32

4.Put wiring cover back and then tighten the screw.

5.Close the panel.

Installation of indoor unit

Note:

● All wires of indoor unit and outdoor unit should be connected by a professional.

for a new one. Avoid extending the wire by yourself.

installation.

● For the air conditioner without plug, an circuit break must be installed in the line.

The circuit break should be all-pole parting and the contact parting distance

should be more than 3mm.

3. Remove the wire clip; connect the power connection wire to the wiring terminal

with wire clip.After finishing wiring of 18K unit, clamp the grounding wire (yellow-

green wire) into the wire-crossing groove as shown in the following figure, in
order to avoid pressing the wire when closing the electric box cover.

power connection
wire

cable-cross
hole

2. Make the power connection wire go
through the cable-cross hole at the back

of indoor unit and then pull it out from

the front side.

2 3N(1)

Outdoor unit connection

13K:

blue black brown

yellow­green

2 3N(1)

Outdoor unit connection

18K:

blue black brown

yellow­green

33

Installation of indoor unit

Step eight: bind up pipe

1. Bind up the connection pipe, power

cord and drain hose with the band.

indoor unit

gas
pipe

indoor and

outdoor power cord

liquid pipe

drain hose

band

2. Reserve a certain length of drain

hose and power cord for installation
when binding them. When binding to
a certain degree, separate the indoor
power and then separate the drain
hose.

3. Bind them evenly.

4. The liquid pipe and gas pipe should
be bound separately at the end.

Note:

● The power cord and control wire
can't be crossed or winding.

● The drain hose should be bound

at the bottom.

drain hose

band

connection pipe

indoor power cord

Step nine: hang the indoor unit

1. Put the bound pipes in the wall pipe and then make them pass through the wall

hole.

2. Hang the indoor unit on the wall-mounting frame.

3. Stuff the gap between pipes and wall hole with sealing gum.

4. Fix the wall pipe.

upper hook

lower hook of

5.Check if the indoor unit is installed firmly and closed to the wall.

wall-mounting frame

Note:

● Do not bend the drain hose too excessively in order to prevent blocking.

indoor

outdoor

wall pipe

sealing gum

34

Leakage detection

6. Tighten the screw caps of valves and refrigerant charging vent.

7. Reinstall the handle.

1. With leakage detector:

Check if there is leakage with leakage detector.

2. With soap water:

If leakage detector is not available, please use soap water for leakage detection.
Apply soap water at the suspected position and keep the soap water for more
than 3min. If there are air bubbles coming out of this position, there's a leakage.

Vacuum pumping

1. Remove the valve caps on

the liquid valve and gas
valve and the nut of refri­ gerant charging vent.

2. Connect the charging hose

of piezometer to the refri-

gerant charging vent of gas
valve and then connect the
other charging hose to the
vacuum pump.

3. Open the piezometer com-

pletely and operate for
10-15min to check if the

pressure of piezometer re-

mains in -0.1MPa.

4. Close the vacuum pump

and maintain this status for
1-2min to check if the pres-

sure of piezometer remains

in -0.1MPa. If the pressure decreases, there may be leakage.

5. Remove the piezometer, open the valve core of liquid valve and gas valve

completely with inner hexagon spanner.

Use vacuum pump

liquid valve

gas valve

refrigerant charging
vent

nut of refrigerant
charging vent

vacuum pump

piezometer

valve cap

Lo Hi

inner hexagon
spanner

open

close

35

Check after installation

Test operation

● Check according to the following requirement after nishing installation.

Items to be checked Possible malfunction

Has the unit been installed rmly? The unit may drop, shake or emit noise.

Have you done the refrigerant leakage
test?

It may cause insufcient cooling

(heating) capacity.

Is heat insulation of pipeline sufcient?

It may cause condensation and water
dripping.

Is water drained well?

It may cause condensation and water
dripping.

Is the voltage of power supply accord­ing to the voltage marked on the
nameplate?

It may cause malfunction or damaging
the parts.

Is electric wiring and pipeline installed
correctly?

It may cause malfunction or damaging
the parts.

Is the unit grounded securely? It may cause electric leakage.

Does the power cord follow the speci­cation?

It may cause malfunction or damaging
the parts.

Is there any obstruction in the air inlet
and outlet?

It may cause insufcient cooling

(heating) capacity.

The dust and sundries caused during
installation are removed?

It may cause malfunction or damaging
the parts.

The gas valve and liquid valve of
connection pipe are open completely?

It may cause insufcient cooling

(heating) capacity.

1. Preparation of test operation

● The client approves the air conditioner.

● Specify the important notes for air conditioner to the client.

2. Method of test operation

● Put through the power, press ON/OFF button on the remote controller to start

operation.

● Press MODE button to select AUTO, COOL, DRY, FAN and HEAT to check

whether the operation is normal or not.

● If the ambient temperature is lower than 16℃, the air conditioner can’t

start cooling.

36

Conguration of connection pipe

1. Standard length of connection pipe

● 5m, 7.5m, 8m.

4. The additional refrigerant oil and refrigerant charging required after prolonging

connection pipe

● After the length of connection pipe is prolonged for 10m at the basis of

standard length, you should add 5ml of refrigerant oil for each additional 5m
of connection pipe.

● The calculation method of additional refrigerant charging amount (on the basis

of liquid pipe):
Additional refrigerant charging amount = prolonged length of liquid pipe ×
additional refrigerant charging amount per meter

● When the length of connection pipe is above 5m, add refrigerant according to

the prolonged length of liquid pipe. The additional refrigerant charging amount
per meter is different according to the diameter of liquid pipe. See the
following sheet.

Cooling
capacity

Cooling
capacity

5000Btu/h

(1465W)

24000Btu/h

(7032W)

7000Btu/h

(2051W)

28000Btu/h

(8204W)

9000Btu/h

(2637W)

36000Btu/h

(10548W)

12000Btu/h

(3516W)

42000Btu/h

(12306W)

18000Btu/h

(5274W)

48000Btu/h

(14064W)

Max height
difference

Max height
difference

Max length
of connec­tion pipe

Max length
of connec­tion pipe

15 255 10

15 305 10

15 305 20

20 3010 20

25 3010 20

2.Min. length of connection pipe is 3m.

3.Max. length of connection pipe and max. high difference.

37

Additional refrigerant charging amount for R410A

Diameter of connection pipe

Liquid pipe(mm) Gas pipe(mm)

Φ6

Φ6 or Φ9.52

Φ12

Φ16

Φ19

Φ22.2

Φ9.52 or Φ12

Φ16 or Φ19

Φ19 or Φ22.2

Φ25.4 or Φ31.8

_

_

Cooling only(g/m) Cooling and heating(g/m)

15

15

30

60

250 250

350

350

120

120

50

20

Outdoor unit throttle

Conguration of connection pipe

38

Pipe expanding method

Note:

Improper pipe expanding is the main cause of refrigerant leakage. Please expand
the pipe according to the following steps:

A: Cut the pipe

● Conrm the pipe length according to

the distance of indoor unit and
outdoor unit.

● Cut the required pipe with pipe cutter.

pipe

pipe cutter

leaning uneven burr

B: Remove the burrs

● Remove the burrs with shaper and

prevent the burrs from getting into
the pipe.

downwards

pipe

shaper

C: Put on suitable insulating pipe

D: Put on the union nut

● Remove the union nut on the indoor

connection pipe and outdoor valve;
install the union nut on the pipe.

union pipe

pipe

E: Expand the port

● Expand the port with expander.

Note:

● "A" is different according to the

diameter, please refer to the sheet
below:

expander

hard
mold

pipe

F: Inspection

● Check the quality of expanding port.

If there is any blemish, expand the
port again according to the steps
above.

the length is equal

improper expanding

leaning

damaged

surface

crack uneven

thickness

smooth surface

Outer diameter

(mm)

A(mm)

Max Min

Φ6-6.35(1/4")

Φ9.52(3/8")

Φ12-12.7(1/2")

Φ15.8-16(5/8")

1.3 0.7

1.6 1.0

1.8 1.0

2.4 2.2

39

40

ELECTRIC SCHEMATIC DIAGRAM

ASH-13AIA PT indoor

ASH-18AIA PT indoor

41

RATING LABEL

42

ENERGY LABEL

43

NOTE CONCERNING PROTECTION OF ENVIRONMENT

This product must not be disposed of via normal household waste after its
service life, but must be taken to a collection station for the recycling of
electrical and electronic devices. The symbol on the product, the

operating instructions or the packaging indicate such disposal procedures.
The materials are recyclable in accordance with their respective symbols. By means
of re-use, material recycling or any other form of recycling old appliances you are
making an important contribution to the protection of our environment. Please ask
your local council where your nearest disposal station is located.

INFORMATION CONCERNING USED REFRIGERANT
MEDIUM

This unit is containing fluorinated gases included in the Kyoto protocol. The
maintanance and the liquidation must be carried out by qualified personel.
Type of refrigerant: R410A
The composition of the cooling medium R410A: (50% HFC-32, 50% HFC-125)
The quantity of the refrigerant: please see the unit label.
The value GWP: 2088
GWP = Global Warming Potential

In case of quality problem or other please contact your local supplier or authorized
service center.

Emergency number: 112

PRODUCER

Producer: SINCLAIR CORPORATION Ltd., 1-4 Argyll St., London W1F 7LD, UK,
www.sinclair-eu.com
This product was manufactured in China (Made in China).

REPRESENTATIVE, TECHNICAL SUPPORT

NEPA spol. s r.o.
Purkyňova 45
612 00 Brno
Czech Republic

Tel.: [phone]
Fax: [phone]
www.nepa.cz
[e-mail]